Philadelphia hotellit lähellä Christ Church Burial Ground

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Plussat: The staff was gracious and helpful

Miinukset: Dust covered the room and the toilet had cardboard trash in it upon arrival. Staff took care of the problem after being notified. The cost for parking at $45.00 a night was ridiculous.

Plussat: Great location; in the heart of Center City Philadelphia.

Miinukset: Expensive parking.

Plussat: The valets were very friendly, helpful and accomadating. Room was clean and the tv had a great HD picture.

Miinukset: Check in staff ignored me while I stood there staring at them waiting to check in because they were on the phone. As soon as they were done some jerk jumped the line because he wanted to talk to a manager and they catered to him for another 5 mins before helping anyone else. Room smelled like stale cigarettes and the bathroom sink wouldn't drain.

Plussat: Location & room were great

Miinukset: Air conditioning was bad, after repair it was barely adecuate

Plussat: Front desk was very accommodating upgraded us to deluxe king room upon check in

Miinukset: Concierge not very helpful. Asked twice for recommendations on transportation and wanted to push private car which was theost expensive option vs any other public transportation which we opted for.

Plussat: Robes, shower was nice , room was quiet.

Miinukset: 4 large men given a king bed and a roll away .... We didn't fit in beds comfortably, one ended up sleeping on the floor. Valet parking took a long time and left all 4 windows down in my car.

Plussat: Being able to travel with your dog is great.

Plussat: The room was very comfortable and yet stylish. The location is absolutely perfect. The highlight of our stay was the incredibly attentive and friendly staff. We highly recommend staying at Loews Philadelphia Hotel!

Plussat: Location was prefect for walking around town to all the sites

Plussat: First-rate, top-of-the-line, fully equipped gym. The dry sauna in the men's locker room was the best I ever experienced. The quiet relaxtion room with the lounge chair was a nice bonus.

Miinukset: The toilet in our room wasn't flushing properly. Luckily, the staff gave us another room almost immediately. The steam room in the men's locker room was out of service for repairs. Hopefully, that will get repaired soon.

Plussat: The staff and hotel were wonderful.

Miinukset: They ran out of cucumber water, but we did drink a lot of it.

Plussat: My friend and I stayed for only 1 evening to see a concert at the Electric Factory.

Miinukset: I would say for the money it was not worth it. It was not that clean in my bathroom hotel. It was very noise, you could hear the traffic all night.

Plussat: I really didn't know what we had gotten ourselves into until we arrived. We were pleasantly surprised. This is the perfect location and is close to everything. There is an adorable little park right outside that has cute little events all summer long. I can't imagine staying anywhere else. Oh and did I mention the view??? Amazing!

Plussat: Efficient and good price

Miinukset: Uncomfortable room, and difficult to get a bottle of water. Overall just a workable stay

Plussat: Hilton is pretty much a hotel where you know what you can expect from them and it generally is a notch above their competition.

Miinukset: Security in the lobby at midnight when I arrived due to loud and obnoxious people at bar. Hard to hear upon check in which was late. They put me in a room that is exactly the OPPOSITE of my profile request. No room by elevator... put me right next to it. Neighbors partied all night and hotel phone didn't work to call to resolve issue. When I finally got it to work, they never resolved the noise. When I asked for the room to be refunded and cancel the remainder of my stay, they refused! Since when did we begin getting held hostage by hotel companies? Very unusual for Hilton brand, but this staff at THIS hotel have work to improve.

Plussat: The view was incredible valet parking was sweet

Miinukset: The fact that I had a family emergency and wasn't offered any sort of amount back. I paid 435 for less than 6 hours in a room

Plussat: Location

Miinukset: Advertised a SPA online - no SPA no Jacuzzi - also pool was closed for some reason, which was the whole reason we stayed there.

Plussat: Location

Miinukset: The room and the bathroom had an awful smell. Please add better room and bathroom spray

Plussat: Very friendly and helpful staff

Plussat: The best part of this hotel is the location. You were walking distance to so many tourist attractions and right on the river. We went down and explored the submarine and everything we could. With the conventions and the weddings without a little out of place but it wasn't the hotels fault--we loved it! Great pool too!

Plussat: I liked everything. It was a good hotel, clean, and safe.

Miinukset: I didn't like the restaurant or the food. I told the waiter how awful the food was and he immediately took it off my check. I did not expect that at all. I was willing to pay for everything. I wish I had just gone to a restaurant outside of the hotel, but was on a time crunch.

Plussat: The rooms are spacious and clean. Strong shower. We were coming to Philly for a concert, then going to South Street. The hotel is located at Penns Landing right on the riverfront which is really nice. It’s also close enough to walk to the bars and restaurants on South St. The staff was very friendly, helpful, and accommodating. I can’t speak for the pool or gym facilities because we did not use them. I would definitely stay here again.

Plussat: The front desk staff

Miinukset: There was a couple yelling all night in the room next to us. We spent $300 to stay in a nice hotel and didnt sleep all night. I realize this was not the hotel's fault but we asked to be moved and it could happen. It was so terrible.

Plussat: Restaurant and bar are above average

Miinukset: Limited parking

Plussat: The location is perfect in the center of the historic district of Philadelphia with top restaurants within a short walking distance

Miinukset: Hotel is a bit tired and could use quite a bit of updating.

Plussat: The location was great--right across from independence park with many other attractions within easy walking distance. We had a great view of the park through two big windows in our room. The staff was very friendly. Although the hot tub was broken and much missed, the spa was otherwise very enjoyable. I particularly appreciated the valet and doorman offering to allow us to park in front of the hotel while we loaded the car with our luggage.

Miinukset: The drapery partly obscured the great view, and could not be pushed out of the way.

Plussat: Great location, friendly staff.

Miinukset: Noisy refrigerator in room.

Plussat: Loved everything except restaurant staff. The front desk staff was excellent!

Miinukset: I tried to call in a pick-up order, and your restaurant staff was rude and didn't put in my order.

Plussat: The downstairs spa and pool was relaxing and very clean. The staff throughout the hotel was friendly and quick to take care of anything we needed. Even though the valet parking quickly retrieved our car and due to the difficult nature of street parking in Philadelphia, well worth the cost. We had a wonderful time at the Franklin.

Plussat: Beautiful rooms with attentive staff and great location. My stay couldn't have been better! Can't wait to return to the Omni.

Plussat: Housekeepers were the nicest people in the whole facility

Miinukset: Let me see Spa - the massage therapist texted on her phone through the entire massage, massaging with one hand then putting phone on my back Front desk - asked for late check out, was told it was not possible because hotel was sold out that night. As the conversation progressed or digressed as the case may be, was told that I could extend for another night. Not sure why it's okay to lie to people to their face Summary - not only will I never stay at that hotel again in philly, I will never stay in an Omni again. Not sure why the employees don't understand that their pay checks come from money paid by guests. You might want to let them know how the revenue is generated. Sad day

Miinukset: Breakfast not included

Plussat: We stayed one night and decided to extend our stay for two more nights. The location was perfect - walking distance to historical points of interest in Philadelphia and to the wedding and reception we attended. The room was well appointed with a nice view.

Miinukset: Nothing.

Plussat: My stay was wonderful, and your staff was exceptionally courteous and helpful.

Plussat: Location

Miinukset: Health club opened late in the morning.

Plussat: Very nice, in a fantastic position

Plussat: Wireless internet was good, The bar and pool has limited hours; not as good

Plussat: The location of the hotel is excellent. I loved the free Internet Kiosk. The restaurant was very nice for breakfast. The staff was professional and very helpful. Great having a spa, swimming pool and fitness room on the same level.

Miinukset: I was disappointed that the fitness room closed at 8 pm. I'd prefer to use it from 8-10pm each evening.

Plussat: Great Hotel, Great staff, great location...worth the money

Plussat: Great location; hotel staff was wonderful

Plussat: It is very comfortable and clean. The location is nice.

Plussat: Very warm and friendly staff. Nice location also.

Plussat: the hotel was great.

Plussat: The hotel was very inviting! Beautiful lobby and very friendly staff!

Miinukset: The only thing I was disappointed about was that there was no hair dryers in the room. I am so used to them being in the rooms in different hotels I have recently stayed, i guess I am spoiled :)

Plussat: The hotel was very clean and cosy. The food was great as well. I highly recommend 13 Restaurant for breakfast and lunch.

Miinukset: We asked for a room with two beds; one bed for me and my wife, and the other for our son. However, when we arrived, I was told that only single-bed rooms were available, so I had to order a bed for our son. Though, after two hours and three calls to the front desk, it never came and the three of us had to sleep in one bed together. Additionally, I didn't appreciate having to call downstairs and wait half an hour for a shower cap. Those should definitely come included with the room.

Miinukset: Too big if anything. 8 minutes to get to/from room

Miinukset: My bill was a little confusing because I booked through a third party

Plussat: The staff was excellent!!! The beds fantastically comfortable and loved the shower! The views were lovely! The food at Circ was delicious. The valets were very helpful when we arrived and assisted me with everything! Great place!

Plussat: The room was very clean and our stay was pleasant. The hotel is the place to stay if attending an event at the civic center.

Miinukset: The hotel does not offer Reward points when I book through Kayak

Miinukset: Would have liked free internet for the price we paid.

Plussat: Everything was great, love it and good value for the money. It was in the middle of everything and very easy access to multiple sites

Miinukset: Housekeeping didnt come for 2 days in a row or came very late at afternoon.. we would like to have it more often.

Plussat: Hot apple cider in the lobby was a nice touch.

Miinukset: Complimentary Wi-Fi not included?! Considering the room rates, I found this outrageous. Felt like a 3rd world country.

Plussat: Staff was excellent. Location great for location to market and historic visit to Philadelphia.

Plussat: We could walk to everything we wanted to do.

Miinukset: It was NFL Draft and Penn Relays weekend so the room wasn't cheap - we wanted to stay 3 nights but could only afford 2.