Philadelphia hotellit lähellä African American Museum

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Plussat: I had an amazing time there. Its very warm and cosy. Met some very interesting people! The hostel arranges for pub crawl every Thursday and it's a lot of fun! I was travelling solo and honestly I would just look forward to coming back to the hostel after every day.

Miinukset: Male dorm smelled strongly of mildew

Plussat: Awesome building champagne at checkin have had many enjoyable and memorable stays.

Miinukset: Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.

Plussat: The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating.

Miinukset: The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.

Plussat: The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted

Miinukset: There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.

Plussat: The Ritz Carlton in Philadelphia is a luxurious, welcoming hotel centrally located just south of the iconic City Hall. The.staff were courteous, responsive and very helpful. My room was oversized and very comfortable with outstanding housekeeping service. This was my third visit and will surely not be my last. My son now lives in center city, so this will be my home when visiting in the future.

Plussat: The service and attentiveness to detail is always excellent. My room was lovely and more than comfortable. This is a lovely hotel with a perfect location, just south of City Hall.

Miinukset: We experienced several days of significant rainfall and the lack of a covered awning to the curb was a bit inconvenient.

Plussat: The staff was incredibly friendly and very knowledgeable of the city. We had a great experience!

Miinukset: They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.

Miinukset: Mediocre food

Plussat: The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.

Plussat: Location, Price, and Kitchen.

Miinukset: Parking situation, bed took sometime getting used to and accessibility for Internet.

Plussat: Great breakfast. Clean and modern rooms. Excellent location

Plussat: People were nice and helpful. Breakfast was decent and family friendly.

Miinukset: $40 for parking for the night is a bit ridiculous. Wasn't a fan of the bedding. My family has a tendency to toss and turn and by the morning the sheets had mostly all come off my bed and the same for my daughters. Not a huge deal but a fitted sheet would have been n ice.

Plussat: Right across the street from the wonderful Reading Market and the Convention Centre, and next door to a great burger place. Staff was wonderful. Room was spacious. Free coffee and tea all day!

Miinukset: Heating was a little weird. The air conditioner was powerful and came on automatically until we turned it off, but then there was little air ventilation. Certainly not the end of the world.

Plussat: facility was very nice. staff very accommodating

Miinukset: the air in our first room didn't work. After an hour of being in the room the temperature was still 78 degrees. Engineering said the people who had that room before us had the same problem. They shouldn't have sold that room again until it was fixed. But... they moved all of our belongings while we went out to dinner and were very nice and helpful.

Miinukset: Paying 40 a day for parking was crazy, other than that it was awesome

Plussat: The cleanliness and modern decor was very inviting and appealing.

Miinukset: Breakfast ending at 9 instead of 10; there's no validated parking, paying $34 for parking is ridiculous.

Plussat: Loved the spacious rooms and all the amenities including the refrigerator/freezer, microwave, dishwasher, kitchenette area, dishes, and keurig. The lobby was extremely clean and they had an assortment of tea, coffee, and hot chocolate. Felt very safe in this hotel. Very friendly staff.

Miinukset: I loved absolutely everything about this hotel and plan to stay here again

Plussat: Location location location. Kitchenette, room decor, foot shelf in shower (not important to all, but us gals appreciate it!), good climate control, room key access for elevator (great for security).

Miinukset: No lotion in room (I forgot mine), no place to get wine and/or beer for the room in the evening, parking garage is really complicated set up, no access to hotel from garage and difficult to navigate. One of my wash towels was soiled (ick).

Plussat: Very conveniently located in downtown, the rooms are beautiful & very comfortable. The staff were very helpful & friendly, I would highly recommend this hotel to other people

Plussat: Not a good bed at all. Otherwise everything was pretty good. Nothing special though.

Plussat: Location and check in staff was great. Free breakfast always a nice option as well.

Miinukset: Bed and pillows were mediocre and the room was too warm despite turning the air to 60. Hallways were noisy and the elevators were extremely slow.

Plussat: Location

Miinukset: I would return.

Plussat: One of our rooms had a fabulous view of city hall, and broad street (#617). The other room (#606) had views that looked onto a/c units, etc, on the roof. We kept the curtains closed. Beds were comfortable

Miinukset: The horrible view in room 606-I realize that not all rooms can have the fabulous view, but the rooms that have a bad view should cost less. No coffee shop in the lobby area. Room 606 had a very dust and mold covered a/c vent in the bathroom; I could hear the people in the next room (with a crying baby). Not all staff was friendly. No microwave.

Plussat: The hotel was located near many of the downtown attractions and the staff was very friendly.

Miinukset: We had a small issue with toilet (didn't flush well - may have been blocked). The people staying next door were load and let their door slam at 2:15 am.

Plussat: Location

Miinukset: Wallpaper peeling. Just needed general maintenance

Plussat: The staff was lovely -- so nice and helpful. Location was ideal, I'm a Hilton Honors member so free wifi, great views (large windows), nice room decor, lots of space, decent executive level breakfast/snacks. Beds were comfortable.

Miinukset: Even on the 25th floor, you can hear traffic. It's not terrible, but noticeable. Bathroom sink was high (I'm short) -- again, not terrible, but noticeable. Pool was okay, but not great.

Plussat: Great location, good amenities, will stay here again

Miinukset: Nothing really

Plussat: We enjoyed out stay and had a nice room toward the back side of the hotel where street noise was less than rooms facing the front.

Miinukset: There was some loud guests at 2am that were not quieting down even when security were engaged.

Plussat: Great location, fair pricing, nice rooms for a city hotel.

Miinukset: No gift shop, though it is in the middle of a city so you could find things for sale elsewhere.

Plussat: Location and staff are great

Miinukset: We booked the best suite on the 26th floor for our wedding night. The hotel gave two sets of our room key out so when we went up to sleep at 2am after our wedding, there was someone else's items in our room. They downgraded us to the open room on the 8th floor. I was not given a refund as the manager said it was an equivalent room... It wasn't. :(

Plussat: Clean hotel and great price , good location . Staff was friendly and room was very nice

Miinukset: PArking is $28 for one night

Plussat: Right in the heart of downtown Philly. The hotel was centrally located to many attractions and shopping. Also really close to public transit.

Miinukset: I was on the 16th floor and I could still hear the traffic noise in my room.