Philadelphia hotellit lähellä Fireman's Hall

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Plussat: Excellent location. Great bed. Gym was good

Plussat: Love the hotel and the location. The bar was nice and the French fries late night were amazing.

Miinukset: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Miinukset: Everything was great!

Plussat: Great stay, great location

Plussat: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!

Plussat: The staff was the best part. They went above and beyond to make my stay the best it could be.

Miinukset: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Plussat: The staff and service were impeccable.

Plussat: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.

Plussat: Everyone was friendly, my room was rather large and I enjoyed the ambience.

Miinukset: My room was mainly clean but I felt like certain surfaces needed another wipe.

Plussat: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.

Miinukset: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Plussat: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.

Miinukset: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Plussat: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.

Miinukset: I little pricier than I would have liked.

Miinukset: I would say for the money it was not worth it. It was not that clean in my bathroom hotel. It was very noise, you could hear the traffic all night.

Plussat: I really didn't know what we had gotten ourselves into until we arrived. We were pleasantly surprised. This is the perfect location and is close to everything. There is an adorable little park right outside that has cute little events all summer long. I can't imagine staying anywhere else. Oh and did I mention the view??? Amazing!

Plussat: Efficient and good price

Miinukset: Uncomfortable room, and difficult to get a bottle of water. Overall just a workable stay

Plussat: Hilton is pretty much a hotel where you know what you can expect from them and it generally is a notch above their competition.

Miinukset: Security in the lobby at midnight when I arrived due to loud and obnoxious people at bar. Hard to hear upon check in which was late. They put me in a room that is exactly the OPPOSITE of my profile request. No room by elevator... put me right next to it. Neighbors partied all night and hotel phone didn't work to call to resolve issue. When I finally got it to work, they never resolved the noise. When I asked for the room to be refunded and cancel the remainder of my stay, they refused! Since when did we begin getting held hostage by hotel companies? Very unusual for Hilton brand, but this staff at THIS hotel have work to improve.

Plussat: The view was incredible valet parking was sweet

Miinukset: The fact that I had a family emergency and wasn't offered any sort of amount back. I paid 435 for less than 6 hours in a room

Plussat: Location

Miinukset: Advertised a SPA online - no SPA no Jacuzzi - also pool was closed for some reason, which was the whole reason we stayed there.

Plussat: Location

Miinukset: The room and the bathroom had an awful smell. Please add better room and bathroom spray

Plussat: Very friendly and helpful staff

Plussat: The best part of this hotel is the location. You were walking distance to so many tourist attractions and right on the river. We went down and explored the submarine and everything we could. With the conventions and the weddings without a little out of place but it wasn't the hotels fault--we loved it! Great pool too!

Plussat: I liked everything. It was a good hotel, clean, and safe.

Miinukset: I didn't like the restaurant or the food. I told the waiter how awful the food was and he immediately took it off my check. I did not expect that at all. I was willing to pay for everything. I wish I had just gone to a restaurant outside of the hotel, but was on a time crunch.

Plussat: The rooms are spacious and clean. Strong shower. We were coming to Philly for a concert, then going to South Street. The hotel is located at Penns Landing right on the riverfront which is really nice. It’s also close enough to walk to the bars and restaurants on South St. The staff was very friendly, helpful, and accommodating. I can’t speak for the pool or gym facilities because we did not use them. I would definitely stay here again.

Plussat: The front desk staff

Miinukset: There was a couple yelling all night in the room next to us. We spent $300 to stay in a nice hotel and didnt sleep all night. I realize this was not the hotel's fault but we asked to be moved and it could happen. It was so terrible.

Plussat: Location was perfect. Heated indoor saltwater pool was lovely.

Miinukset: Breakfast by voucher for value amount.

Plussat: Excellent staff, hotel design top notch as you can tell special attention has been placed on presentation. Pool excellent, kids loved it, very clean and well kept. Rooftop lounge excellent with great view. Valet service very good as car arrived in 5 minutes without having to call ahead. I definitely recommend this property hands down!

Miinukset: Room was a bit dusty, kids were both were sneezing and coughing before bedtime. You could see it on the nightstand, perhaps room was unoccupied for some time. Otherwise I highly recommend the Logan!

Plussat: Comfortable beds, spacious room and bathroom. Very slow draining tub. Beautiful view from Assembly rooftop bar. Would stay there again.

Plussat: Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view.

Miinukset: Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.

Plussat: The staff was friendly and accommodating.

Miinukset: Old king bed with two craters on either side and a mountain in the middle. Sparse king suite room missing some typical and expected details such as a bag for ice bucket, a second robe, or a second cutlery set from room service. The staff was nice and accommodating, but we just stopped calling the front desk after the 2nd call. Also the vanity area of the bathroom was awkwardly massive - perhaps 12'x24'. It contained a single sink, and a separate make-up vanity (without a stool). The toilet and shower (no tub) were located through a separate door to the standard, camped hotel bathroom. Weird prioritize took of space, that made the suite feel awkward.

Plussat: The Good: Very luxurious rooms. Friendly staff. Really good food on site at the Urban Kitchen. Location was prime to get to all the museums and city center.

Miinukset: The Bad: 2+ hours delayed check in time. Compensation was essentially a drink at the bar. This happened to many people around us. When we finally got to our rooms, there were NO towels!!! For the price we paid and the star value of this hotel, I was very disappointed.

Plussat: Wife and I had a great time here. The location, staff and food is excellent. I would highly recommend this hotel for adults. With Kayak's website I got a great deal, thank you.

Miinukset: Age is catching up with this hotel, hall carpets, moulding need to be changed and the bathrooms should be modernized. I rate this hotel at 4.3 stars.

Plussat: Very friendly, knowledgable staff, ready to help at an instant. Very nice rooms, nice location

Plussat: Excellent breakfast at the farmers restaurant. Room was very clean.

Miinukset: Double beds should be changed to queen beds. Poor drainage in bathroom of sink and tub.

Plussat: Great location, nice rooms, wonderful showers, and the staff was friendly.

Miinukset: The hotel restaurant was decent at best. It seems like it should be an attraction but is merely just a side note with interesting decorations. And they also charge $60 a night for parking at a hotel you are already paying to stay in. That was almost half of what I paid for the room. It's not NY or DC and shouldn't cost $60 to park. Ever. Anywhere.

Plussat: The comfort of the bed.

Miinukset: It just felt old, out of date, old school, stuffy. I was also surprised that the only amenity for such an expensive hotel was a tiny little cup of coffee, self-served in the foyer. You had to pay for everything, even WiFi access.

Plussat: Really enjoyed my stay. While not traditional room service, the food at Urban Farmer was amazing.

Plussat: Staff.

Miinukset: Horrific city parking garage. Construction going on all day vibrating entire hotel.

Plussat: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.

Miinukset: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.

Plussat: great location, very clean, friendly staff

Miinukset: everything was great-- no complaints!

Plussat: Staff were all personable and helpful. Room was appointed nicely.

Miinukset: The sound insulation between rooms that share a door is poor.

Plussat: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.

Miinukset: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.

Plussat: Great breakfast. Staff was excellent

Miinukset: Parking arrangements

Plussat: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.

Plussat: Breakfast was wonderful! Staff very kind and helpful.

Plussat: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown

Miinukset: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.