Philadelphia hotellit lähellä Macy's Center City

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Plussat: Excellent location. Great bed. Gym was good

Plussat: Love the hotel and the location. The bar was nice and the French fries late night were amazing.

Miinukset: Met an old friend in Philly for one evening. We had a great day in the city, a wonderful dinner and retired to the room at eight PM to get reacquainted. At 10:15 we had a hotel staff member knock on our door to tell us we had noise complaints and to keep it down!!! There was also a note under our door say pleas keep it down the walls are very thin!!! Really??? 10:15??? And they want Philly to be known for the city of LOVE but only if you whisper! Disappointed the staff actually came up to tell me that. I will not be staying there again if I am doing anything but sleeping!

Miinukset: Everything was great!

Plussat: Great stay, great location

Plussat: The whole staff is professional and friendly. When they say hello,good morning or ask how your stay is going, it's all sincere. It doesn't sound like a chore or they're just doing their job, they really care!

Plussat: The staff was the best part. They went above and beyond to make my stay the best it could be.

Miinukset: I wish the breakfast was included during the week. Needing to order breakfast in the morning is very time consuming.

Plussat: The staff and service were impeccable.

Plussat: We stay at the Sovitel every time we travel to Philadelphia. They are pet friendly, have a great staff and a very convenient location for shopping or eating. They offer in/out service for parking. Great place to stay and would recommend the Sofitel if you are traveling to Philadelphia.

Plussat: Everyone was friendly, my room was rather large and I enjoyed the ambience.

Miinukset: My room was mainly clean but I felt like certain surfaces needed another wipe.

Plussat: The Sofitel in Philadelphia is in a great location. It has beautifully appointed rooms, and the staff are gracious and warm.

Miinukset: Typically, I feel very comfortable in any room I stay in. However this time, the air conditioner didn't work properly, and the shower didn't drain properly. It did dampen my enjoyment of the hotel.

Plussat: Having stayed before in a different city, I was really excited to stay at the Sofitel in Philadelphia. Sadly, the luxury hotel failed to provide any kind of world class hospitality that I am used to from this brand.

Miinukset: Waiting 30 minutes for my car to be taken out of Valet. Having a Valet tip come right out of my account without my approval. Extremely uncomfortable bedding. No running water due to a shut off, but wasn't told about this until after checking in and essentially not having another option to book another hotel. Phone did not work. Cable remote did not work. Concierge service was unknowledgeable of what the hotel offers.

Plussat: They found and provided a mailing tube for us so that we could pack a poster and didn't have to mail it home.

Miinukset: I little pricier than I would have liked.

Plussat: Location was perfect. Heated indoor saltwater pool was lovely.

Miinukset: Breakfast by voucher for value amount.

Plussat: Excellent staff, hotel design top notch as you can tell special attention has been placed on presentation. Pool excellent, kids loved it, very clean and well kept. Rooftop lounge excellent with great view. Valet service very good as car arrived in 5 minutes without having to call ahead. I definitely recommend this property hands down!

Miinukset: Room was a bit dusty, kids were both were sneezing and coughing before bedtime. You could see it on the nightstand, perhaps room was unoccupied for some time. Otherwise I highly recommend the Logan!

Plussat: Comfortable beds, spacious room and bathroom. Very slow draining tub. Beautiful view from Assembly rooftop bar. Would stay there again.

Plussat: Food at Urban Farmer was fabulous. Quite a delight. Rooftop bar was excellent - beautiful view.

Miinukset: Room smelled like smoke. First staff person apologized and offered no other solutions. Second call the staff person offered an ozone machine to clean the air. He never showed up. I called two hours later after dinner and they said they couldn't bring the ozone machine to the room, stating that the machine couldn't be in use when the guest was in the room. Disappointed in response and knowledge of staff.

Plussat: The staff was friendly and accommodating.

Miinukset: Old king bed with two craters on either side and a mountain in the middle. Sparse king suite room missing some typical and expected details such as a bag for ice bucket, a second robe, or a second cutlery set from room service. The staff was nice and accommodating, but we just stopped calling the front desk after the 2nd call. Also the vanity area of the bathroom was awkwardly massive - perhaps 12'x24'. It contained a single sink, and a separate make-up vanity (without a stool). The toilet and shower (no tub) were located through a separate door to the standard, camped hotel bathroom. Weird prioritize took of space, that made the suite feel awkward.

Plussat: The Good: Very luxurious rooms. Friendly staff. Really good food on site at the Urban Kitchen. Location was prime to get to all the museums and city center.

Miinukset: The Bad: 2+ hours delayed check in time. Compensation was essentially a drink at the bar. This happened to many people around us. When we finally got to our rooms, there were NO towels!!! For the price we paid and the star value of this hotel, I was very disappointed.

Plussat: Wife and I had a great time here. The location, staff and food is excellent. I would highly recommend this hotel for adults. With Kayak's website I got a great deal, thank you.

Miinukset: Age is catching up with this hotel, hall carpets, moulding need to be changed and the bathrooms should be modernized. I rate this hotel at 4.3 stars.

Plussat: Very friendly, knowledgable staff, ready to help at an instant. Very nice rooms, nice location

Plussat: Excellent breakfast at the farmers restaurant. Room was very clean.

Miinukset: Double beds should be changed to queen beds. Poor drainage in bathroom of sink and tub.

Plussat: Great location, nice rooms, wonderful showers, and the staff was friendly.

Miinukset: The hotel restaurant was decent at best. It seems like it should be an attraction but is merely just a side note with interesting decorations. And they also charge $60 a night for parking at a hotel you are already paying to stay in. That was almost half of what I paid for the room. It's not NY or DC and shouldn't cost $60 to park. Ever. Anywhere.

Plussat: The comfort of the bed.

Miinukset: It just felt old, out of date, old school, stuffy. I was also surprised that the only amenity for such an expensive hotel was a tiny little cup of coffee, self-served in the foyer. You had to pay for everything, even WiFi access.

Plussat: Really enjoyed my stay. While not traditional room service, the food at Urban Farmer was amazing.

Plussat: Nothing, I would not recommend this hotel at all!

Miinukset: The room was not ready when check in, had to wait for 2 more hrs. As a gold member of SPG we were expected to be upgraded, but they just gave us the wrost room type. it’s very small and the window facing a feaking wall, make me feel like the whole room would had no window. Not only this, the pillow has a strong smell and I could not use it at all for the whole night. The front desk Staff was not friendly at all, we are SPG gold member, when asked her if they have our gold number or not, she said yes. But, it turns out they don’t have our gold number key in at all when we checked that later evening after dinner. We started to complain to their manager, been told it’s too late so they could not make any difference to us. That being said, this is not a pleasant stay with La Meridien in Philadelphia.

Plussat: Clean,comfortable and welcoming

Miinukset: Breakfast was included in our reservation - took almost an hour, we ended up walking out. Gathering our car from valet took a long time as well, we were told "your car is on the way" but could clearly see our keys from the pile....

Plussat: Nothing

Miinukset: The valet misinformed us about the parking. They strongly recommended we pay 50$ for valet parking rather than on the street. The hotel room was not very ideal or modern for the price. The towels and bed sheets smelled as if they had not been changed or washed. The hotel did NOT provide amenities, and the shower products provided were very low quality and would not use them on my body. There are plenty other choices in Philadelphia and would not recommend this La meridian.

Plussat: Very modern with a side of vintage appeal. Awesome doorman

Miinukset: Old hair dryers. Scratched mirrors. Dirty Windows.

Plussat: The room was modern and aesthetically pleasing, with comfortable beds and linnens.

Miinukset: It's not a big issue, but they gave me the wrong room type, and overall there wasn't a whole lot of attention to detail.

Plussat: Staff was absolutely amazing!!! Location is two blocks away from convention center, reading terminal market and major attractions. We stayed in a interior room and didn't hear a sound. We will def stay here every time we visit Philly.

Miinukset: Rooms are a bit on the small side. Lighting is very dim in the room.

Plussat: Communications or user error between kayak and the hotel accidentally booked us a two bed room instead of a 1 king bed room. The staff did not question this mistake (be it my fault or kayak’s) and upgraded us to a king room with a view of Love Park. Btw this place has great views of Love Park, and Court House Square. Good water pressure, good HVAC, good atmosphere, and the rooms are very roomy for the price! Definitely got our money’s worth!

Miinukset: I did not like paying for parking, but there is NO FREE PARKING anywhere within City Center. Their parking fees were some of the lowest in the city, and the valet was included. The mini fridge food/drinks were high but, neither of these would stop me from staying here again. Comparing this hotel’s (inevitable) “additional fees” to others.. I would rate them on the lower side.

Plussat: Clean rooms City Hall views Lobby bar with friendly bartender Friendly and accommodating front desk staff

Miinukset: Diminutive gym Broken solar shade in room

Plussat: We loved the overhead walkway connection to the Crown Plaza and their facilities. Incredible grounds, restaurant, bar, gym, pool. Nice staff and room, plus Jogging trails, flowers, free parking and breakfast. Terrific value!

Miinukset: That we had to pay for parking on top of our hotel room.

Plussat: location was great, everything was fresh and clean, the staff was AMAZING!! the bar was great, breakfast was hot and tasty.

Miinukset: I paid for a king sized bed room. i got a double full. they said sorry, gave me a free drink. but still. i wanted a romantic evening, and this didn't ruin it, but it wasn't what i had in mind when i booked it.

Plussat: Great location, comfy bed, warm breakfastand great staff

Miinukset: There was no restaurant inside or attached with exception of a bar that served appetizers from 5-10

Plussat: Clean, comfortable, friendly staff. Great location for conferences. Free bottled water and cold towels were highly appreciated during the summer heat wave.

Plussat: Water from gym

Miinukset: Pull out sofa was terrible

Miinukset: There are many homeless persons in the neighborhood. A shuttle service from the hotel to areas friendly for public transportation would be desirable.

Plussat: mini bar; breakfast; go bags

Plussat: The hotel is well-located (right across street from convention center) and comfortable. The staff was friendly & helpful (especially our housekeeper on the 8th floor - forgot her name!)

Miinukset: Parking is a half block down in a small outdoor lot and is expensive! The staff there (private company-not hotel) was incompetent.

Plussat: They checked me in early and we're so very accommodating

Miinukset: No complaints

Plussat: The serving and kitchen staff at the continental breakfast were so friendly and helpful. They also proved a great breakfast and it's complimentary. Every staff member I encountered were helpful and polite.

Plussat: Comfortable beds and spacious suites

Miinukset: Pull out bed was very uncomfortable.