Philadelphia hotellit lähellä Penn's Landing

Plussat: Outstanding. Like all Kimpton hotels, the accommodations are uniquely hip and utterly luxurious. What stood out, above all though, was the customer service; the finest I’ve experienced to date. The staff is gracious and accommodating. They go the extra mile (and beyond) to make their guests comfortable. Also, the Japanese soaking tub, which sounds like one of those gimmicky add-ons, is life changing experience in itself. I cannot overstate the indulgent pleasure.

Miinukset: The views are hit or miss, but such is an unavoidable trade off in almost all urban hotel and bright, colorful, playfully ornate decor go a long way to offset this.

Plussat: Room, hotel location comfortable

Miinukset: Staff friendly and helpful. Great location for walking

Plussat: As with all Kimpton Hotels, the decor is amazing & very much in-line with my aesthetic. We also really enjoyed the location of the hotel; we stayed over 2 very nice days & walked 30 minutes down Passyunk and over to the far edge of Rittenhouse multiple times. We tend to spend most of our time out-and-about, but the time spent in the hotel was very nice. We requested a room away from the elevator, which they did not oblige. We were essentially directly next to the elevator bank, however it ended up being quite. That said, we were there on a Monday night, I'm sure the weekends are a bit rowdier.

Miinukset: Bed was not very comfortable (for me, the BF loved it), the outlets stopped working in the bathroom in the middle of my blow out & could not be fixed, the internet did not work the day we checked in. Also...there is not much follow-through from the staff; we had requested a later check-out that they never acknowledged until we were physically there and brought it up ourselves again during check-in. We asked for a room away from the elevator bank, but were put in one directly next to it. Tried to order room service & the person on the phone said they would have to call back to 'confirm the order' but never called back..the food appeared 20 minutes later, cold. Negatives aren't the end of the world, but there are definitely some things we weren't thrilled with. But the staff, including the valet, were lovely & very friendly.

Plussat: Great location for my work. Great restaurants in walking distance.

Miinukset: Nearly ruin my shirt with a rusty iron.

Plussat: Each and every corner of the hotel is just amazing. Love it!!

Plussat: Sam, the doorman was exceptional. Ready, willing and able to give excellent customer service including: • Always pleasant and smiling • Providing accurate information on where to go--restaurants, ice-cream places, etc. • Took a personal interest in you--asked for and called you by your name The staff as a whole was generally quite pleasant. • View from the room to the park was great!

Miinukset: • Room was dusty. • Bathroom shower had no door, and so the floor and bathroom door always got wet. • First room was large but was for a disabled person. WHen we changed the room, we were given a comparatively very small room. When we asked if we could get a larger room, we were told that there were none except the rooms for disabled persons.

Plussat: Love atmosphere and staff. Location and style is also a plus. It's friendly for us with our 2 kids under 2.

Miinukset: The bed was not as comfortable. We usually have a king size bed but opted to 2 queen size and I would prob not do that again.

Plussat: I called ahead to let them know I am bringing my dog and was incredibly surprised to have been offered dogs bowls and a dog bed placed in the room prior to me checking in. From then on, the hotel made sure to provide excellent service for anything we needed. The room was gorgeous and have really comfortable beds! I'm not one to sleep in, but I didn't have an issue catching a few more hours of shut eye. I highly recommend staying here.

Plussat: Stayed for NYE.. very nice hotel. Excellent staff. A bit pricey. Would consider a return trip.

Plussat: It was a really nice hotel - beautiful room and facilities- great location. The bartenders in the bar were really helpful and gave better suggestions for what to do in the city than the reception and concierge.

Miinukset: No bathtub in room - despite beautiful picture. This is the 3rd or 4th Kimpton Hotel I've stayed in but the least intimate. Hotel was a little busy and staff could be a bit warmer and more helpful.

Plussat: Very stylish hotel with comfortable rooms. Staff was friendly and attentive. But the best part is the location, you're across the street from the birthplace of our nation!

Plussat: free coffee

Miinukset: It was all good

Plussat: The location was great, room and hotel was beautifully decorated, and the price was so reasonable. I would definitely come back!

Miinukset: $50 to park your car is kind of expensive but you get a full 24 hours.

Plussat: Front desk staff was very accommodating.

Miinukset: The phone operators for reservations were very rude. I spoke to several ones during the week before my stay. Only the last one I spoke to was helpful. I ended up double booking because I was told by a staff member earlier in the week that they couldn't find me on record of having booked a room so I ended up booking another. When it came close to check in, I was told that I indeed had booked the initial room. The last lady I spoke was very understanding and cancelled that initial room since I booked the second one through a third party.

Plussat: The hotel was beautiful, the employees were very kind, and the room was perfect for our overnight stay. We walked to the Reading terminal market, and we were across the street from the subway station. Couldn't have asked for a better location!

Miinukset: The valet parking was a bit pricey but it was very convenient and no stress.

Plussat: This was out 4th time staying and it was just as before. Clean friendly convenient and FANCY!

Miinukset: It's a little hard to grab a cab/uber out front, but that's the city. No reflection on the hotel at all.

Plussat: Location

Miinukset: My room was not ready till 5pm.

Plussat: The staff was friendly and very helpful

Miinukset: Panhandlers outside the front while we waited for our car. They sat by the door and were smoking. Made it a little uncomfortable. mostly to breathe because of the smell of the cigarettes.

Plussat: Everything, location was great for everyone to enjoy. There's a Marriott with full service next door, a Hard Rock and bunch or restaurants. Is also located on a historical area.

Miinukset: N/a

Plussat: The room was gorgeous and the staff were very nice.

Miinukset: The bed was way too soft. And the walls are thin so we we were woken up through the night by a group next door to us. We finally called the front desk at 4:30 and they addressed the issue.

Plussat: Location is superb. City Hall view great.

Miinukset: No microwave

Plussat: Location is good, although there are 2 different Marriott hotels next door. We went to the wrong one first and already had valet parked our car before we realized it was the hotel next door.

Miinukset: Received an email confirming room would be ready by 3, upon arrival at 4 we were notified room was not ready and would be 45min. We were told they would call us when ready but after hour an a half of no call we went back to find there was a credit card issue which could have easily been resolved if they would have called. Wasted time wandering around downtown

Miinukset: It would be nice to have some kind if discounted parking. Also, we had dinner in the hotel's restaurant and would only give it 1-2 star. Would not eat there again.

Plussat: I had an amazing time there. Its very warm and cosy. Met some very interesting people! The hostel arranges for pub crawl every Thursday and it's a lot of fun! I was travelling solo and honestly I would just look forward to coming back to the hostel after every day.

Miinukset: Male dorm smelled strongly of mildew

Plussat: Awesome building champagne at checkin have had many enjoyable and memorable stays.

Miinukset: Understaffed, poor service sub par to other Ritz hotels. We were provided with wrong room on arrival. Room was somewhat dated and curtains had large weird stains on them. Carpet in room was also stained making it feel dirty. Restaurant service was horrible / waited 40 mins for a table then waited another 15 mins to get acknowledged by staff. Used express checkout, left some negative comments and asked for emailed updated portfolio via email - never received. I've had better service and value for money in other not so "refined" hotels.

Plussat: The manager took great care of us after she was told about our disappointments. She was wonderful and made our second night much better than the first. Most of the other staff were very friendly and accommodating.

Miinukset: The facility is extremely old along with the heating/air conditioning units. Our sheets had a hole in them. Had disappointment with 2 staff members who were a bit rude. Felt the crowd that hung out in the hotel bar and/or were staying at the hotel were a bit trashy. For the price per night, we could stay at the Sofitel or Four Seasons and get better accommodations.

Plussat: The hotel and staff were extraordinary. i was always greeted upon leaving and entering the hotel. Oftentimes the bellman or concierge would ask if I needed anything. I must have looked a bit lost!!! The situation detailed below needs to be addressed because other than that, the room was most comfortable with a lovely view of City Hall northward Amanda in housekeeping was excellent in refreshing my room and being extra certain there was no detail that was omitted

Miinukset: There wasn't anything "I didn't like!" However, The only "hiccup" I experienced was a slight odor of tobacco in. my room at the end of each day. When I notified the front desk they were quick to put a plan in place to remedy the problem. Unfortunately, the odor continued and was probably a function of the odor of the carpet, drapery and bedding.

Plussat: The Ritz Carlton in Philadelphia is a luxurious, welcoming hotel centrally located just south of the iconic City Hall. The.staff were courteous, responsive and very helpful. My room was oversized and very comfortable with outstanding housekeeping service. This was my third visit and will surely not be my last. My son now lives in center city, so this will be my home when visiting in the future.

Plussat: The staff was incredibly friendly and very knowledgeable of the city. We had a great experience!

Miinukset: They must have given our room away before we checked in. Our group of 3 friends got one king bed so we had to use a roll-away cot, which wasn't the most comfortable thing.

Miinukset: Mediocre food

Plussat: The hotel is centrally located and very well maintained. I believe that the value for dollars was excellent. Service and amenities were also excellent.

Plussat: Nothing, I would not recommend this hotel at all!

Miinukset: The room was not ready when check in, had to wait for 2 more hrs. As a gold member of SPG we were expected to be upgraded, but they just gave us the wrost room type. it’s very small and the window facing a feaking wall, make me feel like the whole room would had no window. Not only this, the pillow has a strong smell and I could not use it at all for the whole night. The front desk Staff was not friendly at all, we are SPG gold member, when asked her if they have our gold number or not, she said yes. But, it turns out they don’t have our gold number key in at all when we checked that later evening after dinner. We started to complain to their manager, been told it’s too late so they could not make any difference to us. That being said, this is not a pleasant stay with La Meridien in Philadelphia.

Plussat: Clean,comfortable and welcoming

Miinukset: Breakfast was included in our reservation - took almost an hour, we ended up walking out. Gathering our car from valet took a long time as well, we were told "your car is on the way" but could clearly see our keys from the pile....

Plussat: Nothing

Miinukset: The valet misinformed us about the parking. They strongly recommended we pay 50$ for valet parking rather than on the street. The hotel room was not very ideal or modern for the price. The towels and bed sheets smelled as if they had not been changed or washed. The hotel did NOT provide amenities, and the shower products provided were very low quality and would not use them on my body. There are plenty other choices in Philadelphia and would not recommend this La meridian.

Plussat: Very modern with a side of vintage appeal. Awesome doorman

Miinukset: Old hair dryers. Scratched mirrors. Dirty Windows.

Plussat: The room was modern and aesthetically pleasing, with comfortable beds and linnens.

Miinukset: It's not a big issue, but they gave me the wrong room type, and overall there wasn't a whole lot of attention to detail.

Plussat: Staff was absolutely amazing!!! Location is two blocks away from convention center, reading terminal market and major attractions. We stayed in a interior room and didn't hear a sound. We will def stay here every time we visit Philly.

Miinukset: Rooms are a bit on the small side. Lighting is very dim in the room.

Plussat: Communications or user error between kayak and the hotel accidentally booked us a two bed room instead of a 1 king bed room. The staff did not question this mistake (be it my fault or kayak’s) and upgraded us to a king room with a view of Love Park. Btw this place has great views of Love Park, and Court House Square. Good water pressure, good HVAC, good atmosphere, and the rooms are very roomy for the price! Definitely got our money’s worth!

Miinukset: I did not like paying for parking, but there is NO FREE PARKING anywhere within City Center. Their parking fees were some of the lowest in the city, and the valet was included. The mini fridge food/drinks were high but, neither of these would stop me from staying here again. Comparing this hotel’s (inevitable) “additional fees” to others.. I would rate them on the lower side.

Plussat: Clean rooms City Hall views Lobby bar with friendly bartender Friendly and accommodating front desk staff

Miinukset: Diminutive gym Broken solar shade in room

Plussat: Staff.

Miinukset: Horrific city parking garage. Construction going on all day vibrating entire hotel.

Plussat: Great value and location. Hotel is in good shape. Staff was accomodating and friendly. Breakfast was very decent. They also have a parking garage if you are bringing a car.

Miinukset: Rooms need some updating- which they are in the process of doing and they have the new designs displayed on an easel in the lobby- which I thought was a very nice idea.

Plussat: great location, very clean, friendly staff

Miinukset: everything was great-- no complaints!

Plussat: Staff were all personable and helpful. Room was appointed nicely.

Miinukset: The sound insulation between rooms that share a door is poor.

Plussat: Room was very clean. Comfortable bed. Staff was friendly and attentive via phone to front desk.

Miinukset: Thin walls. Reception desk was slow as molasses. Possibly understaffed. Check-in on the computer took way too long especially having already provided all my details online. Dried creamer packets for the coffee in room is disgusting.

Plussat: Great breakfast. Staff was excellent

Miinukset: Parking arrangements

Plussat: Convenient location. Comfortable, clean room. Great breakfast. Friendly staff. We will stay here again whenever we return to Philadelphia.

Plussat: Breakfast was wonderful! Staff very kind and helpful.

Plussat: Breakfasts were fantastic, both selection and the time of availability. The staff were attentive and polite and kept everything well stocked. The location is great for downtown

Miinukset: The front desk/lobby could help a bit more with directions, or perhaps a walking map of downtown could be made available for those who don't have cars.