Philadelphia hotellit Southwest Philadelphia

Rooms were clean. Did not get the room I paid for because they sold out of rooms that said where available online. I understand things like that happen but I was not apologized to for the inconvenience and was felt to feel like it was my fault for using a third party website. Had I either gotten the room I paid for or was apologized to i would have given a higher rating.

close to airport water temperature in sink and shower was set to near boiling with no way to adjust it; showering wasn't possible with it so hot as it burned our skin. SPG discount of 5% for booking wasn't applied to our account since we booked through third-party (only because SPG made our account inactive and required us to call customer service to restore); faucet was covered in orange mold; shower window was covered in black mildew / mold. sad that Marriott is now merging with SPG as we have status with Marriott & wanted to check out an SPG hotel, such as the Aloft. Had a horrible experience with SPG so far.

The vibe is fun and the atmosphere was hip and fun. The bed was hard . The tv didn't work properly . The pool was dirty. Breakfast was horrible.

Proximity to the airport

The staff were very friendly and attentive. There seemed to be several parties being held in the building. It was extremely loud with children and adults who didn't seem to settled down until after 2 am. Also there was a lot of banging on the walls.

I was charged even though I called and cancelled immediately. The hotel manager has not called me back and I still have not received a refund even though I did not stay there.

Very convenient. Being renovated right now. Old furniture in rooms. Really needs an upgrade. Proximity to the airport.

For a $200 we got stincky room with water stains on the celings, definitely overpriced.

My room smelled like decades of cigarette smoking had occurred there. It was very concerning and smelled terrible. I couldn't get a good nights sleep.

That it was really close to the airport. No fridge in the room.

We stayed here for one night prior to our flight to Jamaica the next morning. The hotel was clean enough. The beds were very comfortable. The restaurant has alot to be desired, food is nothing to rave about. BEWARE: IF YOU ARE PLANNING ON FLYING OUT OF THE AIRPORT AND YOU DRIVE TO THIS HOTEL THEY DO NOT HONOR THE COMPLIMENTARY PARKING IF YOU ARE NOT A REGISTERED GUEST. THE WEB SITE FAILES TO MENTION THIS, JUST THE FACT THEY HAVE COMPLIMENTARY PARKING AND A FREE AIRPORT SUTTLE. WE WERE VERY DISAPPOINTED AND HAD TO DRIVE TO THE ARIPORT AND PAY TO PARK THERE ANYWAY on top of our room rate. Next time we will definitely saty at a hotel that offers park and fly!!

Airport shuttle The fact I was woken up by the next room having a shower. Hearing the plumbing of the next room was very unpleasant.

BED WAS UNACCEPTABLE

Fairly clean, good service. Walls in the rooms are thin - bring earplugs if you don't want to hear what's going on next door...

New years eve. The rooms need to be upgraded. The pull out mattress very thin and uncomfortable. Not the cleaness feeling. House keeping should take more time to ensure the rooms are cleaned. Wash cloths had stains. Rooms need a little more TLC

Large room, full kitchen, comfy couch. Convenient shuttle ride to grocery store. Room was threadbare-- carpets frayed, wallpaper peeling, sink in bathroom cracked. Kitchen was mostly unusable because there was only one giant pot and one tiny pot. I chose the hotel because it had free shuttle to the airport and free breakfast. I needed to leave at 4:45am for the airport and the shuttle started at 5 and breakfast at 6 making my two main perks useless.

Staff was very rude and not helpful at all. We had many bags, and no one willing to help us with our bags. Any time we asked about information regarding the area, the staff's responses we negative and unhelpful. In the morning when we left for the airport, no one available to help us with our many bags in the cold and snow, and staff was unwilling to unlock lobby door to make transport of our bags easier. Will never recommend this hotel or stay here again.

The bed was comfortable. It had a clean environment

Very convenient for the airport.

Cost of car parking - 6USD per day. Room tax 9.26 USD per day. Occupancy tax 9.26 USD per day . Grand total of 24.52 per day on top of the advertised rate.

The location and lobby You could here other people talking in other rooms, and out room had a huge crack in the wall that someone looks like they punched through. We also had to pay to park overnight in a gated lot.

Bed was clean and comfortable Room and general facilities were not well maintained, dirty, or even non functioning.

A convenient and comfortable airport hotel. Pillows inadequate.

The woman at the front desk was very friendly and helpful. We checked in late (nearly 2 a.m.) and she was energetic and kind. The hallways and room are a bit grungy. It didn't seem as clean as it should have been. We waited a long time for the shuttle to pick us up.

Hotel is close to the airport After checking in, I went to my room only to find that it was already occupied by another person. After returning to the lobby, I had to wait for about 20 minutes before being there were no more available rooms and went to stay somewhere else.

Nothing It was a horrible place to stay it smells horrible the service is horrible the rooms are horrible I would never stay there again in my life

I liked that it was so close to the airport. I did not like the high cost of keeping your automobile there for an extended amount of time. Way too much.

The young lady at the desk could not have been nicer, warmer or kinder. She was the highlight. In addition, this hotel has a lovely lobby and is very convenient to the airport with a shuttle service every 30 minutes. Unfortunately, this hotel was beyond dirty. Someone else's hair in the sink and tub, films of dirt on the carpet near the walls, and a terrier-sized hairball of filth emerging from the air filter in the conditioning unit. The ceiling looked like it had fallen in and been hastily patched. The furniture was lovely, and new, but placed inside a room that had all of the charm of a gas station restroom. I would expect better from Starwood.

Was not satisfied at all would ever stay there again, no. No complimentary coffee, coffee shop or whatever you call is poor, and expensive. Old looking and needs updating.

The hotel manager was rude, pointing at the check in time sign when I arrived 15 minutes early. Tried three rooms, the first of which had ants, the second: AC didn't work, and the third: grass all around the AC unit. I checked out after the third room.

Close to airport Place was dirty, primarily because of renovations hallways were full of dirt. Not at all what I expected from a wyndham hotel. Room was simple and adequate. Breakfast was simple, but dirty and not really a place I wanted to eat in. Staff were very nice

The location only. Size of the room and bed. Front desk was not courtesy.

Old feeling. Dinge

Although the room was non smoking, it smelled like an ashtray.