Victoria hotellit Burnside

Plussat: We didn't have breakfast.

Miinukset: Parking was a tad difficult (we were driving a pickup truck)

Plussat: bed comfy.

Miinukset: didn't know we had to call for a pet friendly room.

Plussat: Reasonable cost for hosting our dog, too. Great location within Victoria - close to downtown (free shuttle) and other areas of interest. Enjoyed the amenities (pool, slide, ping pong table) more than expected. Happy staff.

Miinukset: Cozy/small room for two. Older building meant traffic and construction noise clearly heard.

Plussat: The different amenities that were provided - pool, slide, ping-pong tables, typewriters, board games and etc. The staff were also super friendly and easy to talk to.

Miinukset: N/A

Plussat: Was an amazing experience. Best staff and so cool.

Plussat: It was clean and bright, the price was very reasonable, and it met all my needs at the time. They even provided a microwave at no extra charge. And the staff were very friendly.

Miinukset: Nothing.

Plussat: The restaurant was also an added bonus.

Miinukset: The noise from the road. The fridge noise.

Plussat: Comfy bed

Miinukset: No in room coffee maker

Plussat: Have stayed in Hotel Zed before and it's always been a pleasant experience. The staff are always friendly, professional and accommodating.

Plussat: The cool 70's vibe....

Miinukset: A little out of the way...Too much traffic nearby..

Plussat: Great place to stay , quite funky ...the Ruby restaurant was a nice bonus Great that you are dog friendly

Plussat: Had a 60's retrofit theme

Miinukset: Was a little pricy for what you got.

Plussat: The wing our room was in was very quiet.

Plussat: All the appliances in the room. Oven top. Cutlery toaster microwave pants and dishes TV learning table air condition

Miinukset: No

Miinukset: I got double charged because I was not carrying my cc at the moment and paid up front cash, they did this not on purpose Im sure but they have a bad practice, I paid on arrival and they did not kept a record of that, being in Canada I trusted and not requested a receipt at the moment of check inn and when I checked out they requested me to pay, I alleged I paid at check in but since they did not had given me a receipt they charged me again and let me the burden of proof. Again because it was different people on the reception desk I do not think this was maliciously, but very poor management practice and bad training of their staff. I would however have to go now through a long process to recover the money from the double charge.

Plussat: Convenient location for walking to everything. Friendly staff, comfortable beds, clean rooms

Miinukset: Room was a bit chilly & heater fan was loud

Plussat: Ireally like the location of the hotel and around area,t's so quite.Hopefully I will visit again.

Miinukset: Yes,the restaurant close early.

Plussat: Great staff. The woman on staff in the restaurant for breakfast is the best in the business!

Plussat: Very pleasant experience. Close to lots of great locations including the Save on staduim, restaurants and Chinatown. Room is fully equipped to cook in.

Miinukset: Had problems using printer at the desk depending on staff on hand.

Plussat: Location is good. Free parking.

Miinukset: Room smelled like sweat and was freezing cold: turned temperature control to 80F and it still didn't feel warm. Walls were extremely thin...could hear laughing/talking, bathroom usage, and rhythmic knocking of the bed next door one night in the wee hours.

Plussat: Central location close to shopping. I will visit again in the summer months

Miinukset: Nothing

Plussat: Good price. Clean updated rooms. Easy check in/out and parking.

Miinukset: The 747 loud heater. Either sleep cold or have it blasting all night.

Plussat: Great location especially if you are seeing a show at the Save On arena. Central to downtown area, and great little restaurant on site putting out good food. Great value

Miinukset: No secure parking (open lot across the street)

Plussat: The location is good

Miinukset: The towels were not clean, the neighbours next door partied all night like animals and started to cry at 5 o'clock in the morning and it made us very very uncomfortable, the sound was right in our room.

Plussat: Location, size of room, staff, pub food.

Miinukset: Our air conditioner froze up about 11:30 midnight. The room rapidly became a sauna.78degrees F I spoke to the young lady who was very polite and sweet BUT her response was. Yes we know (or words to that effect)We are changing to a new system. No help.

Plussat: The location and the cleanliness of the rooms were fantastic.

Miinukset: Valet Parking costs about 40$ a day and parking next door which is a 5 mins walk costs 15$ a day. Courtesy bottled water provided only on the first day. Subsequent day no additional water bottles or coffee pods refilled in the room.

Plussat: Quiet, good bed, good shower, good free breakfast

Miinukset: Although heater worked, fan is noisy and unit really isn’t energy efficient.

Plussat: Staff was very helpful and friendly. Hotel employee was our go to guy. He made our stay stress free and comfortable. You are lucky to have him.

Miinukset: No free parking or breakfast. The Ruby restaurant was average and expensive. Wish you had real glasses like all the BW pluses we have stayed in.

Plussat: proximity to clinic

Miinukset: floors were very cold

Plussat: The location was good.

Miinukset: The first room we had with a the requested king bed had a leak in it so we were moved to another room that only had a queen bed. We were informed that this was all they had left. This was not what I paid for.

Plussat: The breakfast was awesome. The TV service was great! And the beds were very comfortable.

Miinukset: The location is a bit hard to get to when driving The restaurant closed earlier than normal pubs.

Plussat: Breakfast staff and food were good

Miinukset: Staggering heat in our room when we arrived. Had to put air conditioning on for 7hrs to cool the room. Extremely noisy as room faced parking lot. Had requested a quiet room when booking.

Plussat: location

Miinukset: breakfast was bad. fried bologna or something instead of ham or bacon ac was broken, leaking water everywhere, musty smell, there was a short, young maintenance man who was unfriendly and who was spitting in the parking lot in front of us, very rude

Plussat: I booked this hotel for my parents who stayed for a week at this hotel and were very happy. They particularly mentioned the location being convenient to public transit and how polite and helpful the staff were. The price was very affordable, particularly during the holidays (when hotels can be expensive). They also mentioned enjoying the waffle maker in the breakfast room.

Plussat: Location

Miinukset: They gave our room to someone else the 2nd night and they actually entered our room with a key- the staff I reported it to acted like they could care less - I would never stay there again

Miinukset: No business center

Plussat: Convenient location. Close to everything

Miinukset: They do not offer not even a free cup of coffee. The restaurant inside the hotel is privately owned.

Plussat: Hotel was very nice for this price range. We had a std room with king bed that had luxury bedding and very fluffy pillows. Our friends' kids reported that the pool was very cold in the morning, as if they turn off the heat overnight and it was only stating to warm up. Staff were very nice. Dog friendly rooms, but very clean.

Miinukset: The location is not close to many shops and restaurants, the only food or coffee around seemed to be 3 different Tim Hortons, a few blocks away. We drove yrou downtown which was a 10 minute drive.

Plussat: Excellent location, room was clean and just right for me.

Miinukset: The shower head leaves a lot to be desired. There was no water pressure, it is built/attached too close to the wall which meant having to stand right beside the taps/faucets to get wet. Tilting the shower head makes no difference, in fact, if it is tilted upright, water only comes out the bottom half of the shower head.

Plussat: Good fòd

Plussat: Staff were very friendly. Rooms were large and clean. I had booked a room with two double beds and a kitchen and when we arrived we were given a king bed with a kitchen. The staff were very accommodating and changed our room quickly to a room with two double beds but no kitchen which was alright as we didn't need the kitchen. The kitchen staff were also very friendly and very accommodating.

Miinukset: It would have been nice if the hotel would offer a continental breakfast instead of having to pay for it. I also feel that since we had booked and paid for a double bed suite with kitchen and ended up with a standard room they should have refunded the difference but since we had prepaid they said they couldn't. I feel it was their mistake and not ours. We did like the room and were very comfortable.

Miinukset: The parking is horrible. The hotel shares the parking lot with the Shark club. We ended up driving around 6 times with no luck.. we also tried their underground parking but could not get as it wasn't working.. very frustrating!!

Plussat: central location, close to down town, fairly easy to get into for parking from any direction

Miinukset: our only gripe is that the swimming pool, as informed by the maintenance guy is only one degree over room temperature, that tells me it is about 73 degrees F, well folks that is cold cold cold, it should be for a heated pool about 82 to 84, wish management would look into this, also the hot tub burnt our eyes badly for the first two days and there is frothy foam in the hot tub and the maintenance guy comes by and squirts stuff into the hot tub to get rid of the foam, hhmmmm dosnt seam just quite right

Plussat: Location, with kitchenette

Miinukset: Kind of old, especially the elevator.

Miinukset: All the USB ports in the room didn't function in todays world its a must

Plussat: Location and amenities

Plussat: clean room

Miinukset: nothing

Miinukset: Room was smelly and fridge was leaking on the floor. I put a towel down at night and the next day when I came back they had not moved it after supposedly cleaning my room. Would not stay again

Plussat: bonus kitchen

Miinukset: Wifi sucked

Plussat: Location is good 10 mins from downtown,close to resturants,rooms are a nice size,friendly staff

Plussat: location, staff

Plussat: Close to downtown

Miinukset: Poor wifi