Victoria hotellit lähellä Pioneer Square

Plussat: Rooms are nice, modern. Beds/bedding comfy. Big bathroom, tub. Front desk really helpful. I didn't hear noise from other guests, but it was mid-week, so that might be a factor. Turn down service.

Miinukset: Continental breakfast wasn't included.

Plussat: super close to everything tourists do

Miinukset: Bad wireless Internet - the only negative

Plussat: Staff was great and very helpful suggesting restaurants and activities. We were able to arrange A late checkout and keep our car parked. The location was excellent and there are a lot of nearby restaurants. We had a great time.

Miinukset: Facilities are undergoing a major remodel. A bit noisy in the morning since they start early

Plussat: Location is great!

Miinukset: The hotel is old, outdated and in desperate need of a facelift. You are definitely paying for location.

Plussat: Staff were excellent location was excellent

Miinukset: Curtains were torn

Plussat: Extremely attractive hotel with perfect location by the waterfront. Easy walking distance all over town. We enjoyed our room overlooking the harbor. Gracious, helpful staff. We were happy with the Courtyard Cafe, which provided good sandwiches, coffee, and dessert for low-key suppers. Island Time Tours, booking right there in the Grand Pacific, took us to Butchart Gardens and picked us up again at our requested time. What a very nice arrangement. When it was time to leave Victoria, we chose the Victoria Airport YYJ Shuttle as more economical than a taxi. The Shuttle arrived at the front door and delivered us to the airport comfortably and in good time. We were happy in every way with our four nights at the Grand Pacific and would gladly stay there again.

Plussat: The rooms where nice, clean, bright... Bed was very comfortable ... Staff where helpful.

Miinukset: The restrant food left you dissatisfied , tast was okay but not up too it's reputation ...

Plussat: Great location

Miinukset: Internet was slow and difficult to use from mobile device

Plussat: Staff was great

Miinukset: Shower drained very slow causing over an inch of water to pool in the bottom every time you used it. Bed was not comfy at all. Room was a lot smaller than i expected.

Plussat: We loved our stay at Hotel Rialto. The location is fantastic, it's in downtown Victoria and we were able to walk to pretty much everything except Butchart Gardens. Our room was clean and beautiful, the staff was helpful and friendly, and the food in the breakfast room was good. Parking was very close by in a reasonably priced garage (hourly, up to $12/day as of August 2015). I loved Victoria and plan to go back, and when I do I will stay at the Rialto!

Plussat: Very friendly staff, clean and comfortable rooms. The restaurants downstairs were fantastic! The bathrooms had radiant heated floors, which was a nice touch.

Miinukset: Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Plussat: Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Miinukset: Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Plussat: Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.

Plussat: Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.

Miinukset: The afternoon tea was enjoyable but definely over priced.

Plussat: Breakfast was fantastic.

Plussat: Location and views are fantastic. I love these old-style character hotels.

Miinukset: Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.

Plussat: Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.

Miinukset: Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.

Miinukset: I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.

Plussat: This historic property welcomes you in the moment you step onto the property. The immediate attendance to your every need is immediately relaxing and makes you feel wanted. The location could not be better with the entire harbor visible form the front and every floor above as you exit your elevator. The entire city downtown is vibrant and easily walkable with something for every tase and experience.t

Miinukset: The room was a bit warm and may not have had air conditioning. We simply opened the windows and used a portable fan form the oversized closet area.

Plussat: We loved it!

Plussat: High Tea at the Empress, the concierge was very helpful helping me book Helijet and bus service into and out of Victoria.

Plussat: The rooms are really beautiful.

Miinukset: The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.

Plussat: I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...

Miinukset: There was no cold water provided in the room...

Plussat: Very nice room, very friendly people!!

Plussat: We booked a Fairmont Gold room based on another recommendation and boy was it worth it. The private lounge is spectacular, the concierges were all extraordinary (and made a big difference helping us maximize our 2 nights in Victoria) and the food and drink (including a fully-stocked honor bar) were fabulous. We felt like royalty.

Plussat: Proximity to harbor

Miinukset: Maid service - failed to replace washcloths and all pillows on bed

Plussat: A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.

Plussat: Not much. Staff was friendly, location was good.

Miinukset: Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.

Plussat: This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.

Plussat: Awesome staff and I got a free upgrade. Even helped with problem with car

Plussat: We loved this location and staff... Room was nice and comfortable with great city view.

Plussat: Very clean and really close to everything !!!

Miinukset: Bed made too much noise , not comfortable

Plussat: Good Location with Friendly Staff

Miinukset: Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door