Victoria hotellit lähellä Royal BC Museum

Plussat: Cleanliness and location

Plussat: Location, rooms, service.

Miinukset: Nope

Plussat: Design and friendly staff

Miinukset: missed a hot sauna due to the cold and rainy weather:-)

Plussat: Rooms are nice, modern. Beds/bedding comfy. Big bathroom, tub. Front desk really helpful. I didn't hear noise from other guests, but it was mid-week, so that might be a factor. Turn down service.

Miinukset: Continental breakfast wasn't included.

Plussat: Staff was very friendly

Miinukset: Some pastries in the morning would be a nice touch

Plussat: Beautiful, comfortable rooms. Loved the fireplace in room and the dyson hairdryer especially! Also the little extras: nice toiletries etc. Very centrally locates, helpful staff.

Miinukset: There is some major building work going on nearby and our sleep was quite heavily disturbed by a very loud generator that appeared to be on all night. When we told hotel staff the next day they says they’d follow up but didn’t seem overly concerned. My advice would be to avoid harbour view rooms for the near future!

Plussat: Had room service for dinner. Was not great but they did comp it which I appreciated.

Miinukset: Disappointed with the construction view

Plussat: Great location and close to restaurants and Capital parliament buildings. Great friendly staff and in hotel restaurant. Try the local made Gin and Vodka. Outstanding.

Plussat: Enjoyed the food and ambiance at prime. The staff at hotel have gone way beyond expectations in making every stay fabulous.

Miinukset: Would like a pool. Roof top bar and city transporting options(bike,hotel car)

Plussat: Small hotel with professional, friendly and helpful staff. The location is walking distance from most places in Victoria.

Miinukset: To demonstrate how well we liked the hotel, the only thing that we remember is that they forgot to put bathropes in our room.

Plussat: Hotel Staff was very polite and professional. Location could not be better. Rooms are big and very comfortable.

Miinukset: During breakfast, should be more waiters looking at the food that is missing.

Plussat: The couteousness and genuine friendliness of all of the hotel staff was commedable. The breakfast that was included was fantastic and very efficiently served. The valet service was excellent.

Plussat: The room is spacious and furnishings in the room are quality. The distance from the hotel to the bus terminal only 3 minutes for walk. The hotel is quiet, good room service....

Plussat: The apples were delicious and the Aveda products were a real treat..

Miinukset: I did not like the smell of the room initially. It smelled as though it needed to be aired out.

Plussat: I liked how polite the staff were, and I was very impressed with my room.

Miinukset: I wish I had known I would have been charged for the Global that was put in our room, tho the price was appropriate.

Plussat: i love the peaceful feel to the hotel. Each room I have stayed in was very quiet and extremely comfortable. The beds and linens are wonderful. All my needs are met within the room.

Plussat: Our Spring vacation was canceled due to COVID-19 so we decided to have a mini vacation and stayed here! Isolated ourselves from others as much as possible. Ordered room service and Skip the Dishes. Staff here are fantastic and service was excellent. Thank-you so much for having us!

Plussat: All went well.

Miinukset: Paying extra for parking we did not like. After all we did pay a premium price.

Plussat: Beautiful Hotel inside and out. Really convenient to Victoria. Food and service in the Pacific Restaurant was great. Self parking was convenient.

Miinukset: No

Plussat: Comfortable beds Perfect location Great gym

Miinukset: The restaurant/room service menu is limited. Another restaurant directly across the street works

Plussat: It’s a beautiful property, big and grand beautiful! absolutely gorgeous. I was upgraded to a Harbor view room,amazing at night with all the lights reflecting off the water ❤️ it was close to all the shopping storesfor ,whale watching and if you wanted to take a ride on plane it’s at your disposal.

Miinukset: No complaints

Plussat: Location is great. Gym open late. Swimming pool indoors.

Plussat: Location perfect

Miinukset: Too old

Plussat: Hienostunut hotelli. Hyvä palvelu. Sijainti sataman vieressä keskellä kaupunkia ja kaikki palvelut kävelymatkan päässä.

Plussat: Beautiful view. Excellent, friendly staff. :)

Miinukset: Not much

Miinukset: One elevator was down

Plussat: Super level of service and amenities

Plussat: View, bed was comfortable,

Miinukset: In room coffee was atrocious!

Plussat: I loved the location--- within walking distance to downtown, Victoria.

Miinukset: Nothing

Plussat: The room was well appointed, had a nice view and the pool and hotub were excellent.

Plussat: Everything. Location was great facing the inner harbor. The staff was superb!! Food was excellent!! Look forward to staying there again!

Miinukset: No, absolutely everything was excellent!!

Plussat: The room was beautiful and the beds excellent. Enjoyed our stay. Location was excellent for walking.

Plussat: Location, View, Helpfulll staff

Plussat: Beautiful accomodations. Very helpful staff. Gorgeous view. Extremely convenient for the ferry (right across the street).

Plussat: The pool,spa,and restaurant and of course the consierge

Miinukset: not that I can think of

Plussat: Location right in Victoria, very helpful concierge, good room facilities, swimming pool

Miinukset: Decor rather old fashioned

Plussat: the helpfulness of the hotel staff

Miinukset: small, thin towels, small coffee pot.

Plussat: Facilities

Miinukset: A bit expensive

Plussat: The hotel is very nice decorated. Although the rooms were very simple, they were very clean and beds very comfortable. It is right downtown steps away from shopping - tourism area and restaurants. Great value compare with other hotels in the same area. Pet friendly

Plussat: The location is great, very central. Rooms are a good size and very clean. The check in process was easy and friendly. I would stay there again for sure. Price as great as well. The lobby bar is under construction and I look forward to the new Tiki Bar that will be there soon.

Plussat: This is a hidden gem of a hotel. By getting a little bit away from the downtown crowds, it was very quiet--but not too far away to walk back to any attraction or site in town. The staff was so helpful and welcoming. The guestrooms are huge & comfortable.

Plussat: The staff were excellent. Mable was great at check in and the rest of the staff were just as friendly. Unfortunately the restaurant wasn't open(Covid) but all in all the hotel was excellent.

Plussat: Central location. Coupons for breakfast and booze. Friendly staff. Interior located room was quiet.

Plussat: Customer service was exceptional, with the whole team being flexible and accommodating in relation to the developing virus situation.

Miinukset: Nothing

Plussat: Location was great. Room very clean.

Miinukset: A lot of street noise. Staff not too helpful on tourist requested information.

Plussat: The heated floors in the bathroom....lol no joke!The cheese plate at 5pm was also nice. Breakfast was also very good.

Miinukset: TINY ROOM, asked for room with view, got to look at brick wall. Much better deals in Victoria...look hard.

Plussat: The staff

Miinukset: No

Plussat: Location I a fantastic

Miinukset: Tv was small. No USB adapters

Plussat: Good breakfast options ; coffee, tea, juice, pastries, fruit, yougurt. Great location. Able to walk everywhere. Valet parking worth it ; $16/day anyways to park in the parkade nearby, so pay the $22 and they can park and bring you your car. Just call down or ask at front desk for when you want to pick it up.

Miinukset: Add more breakfast options. Or have restaurant open for some grill or griddle options.

Plussat: good view of downtown

Miinukset: no restaurant or bar open

Plussat: convenient Location, nice restaurant, good coffee shop, friendly staff, cool bar,

Miinukset: have to pay for parking

Plussat: The restaurant - terrific

Plussat: We enjoyed our stay at the Rialto. An improvement over the old Douglas. Wonderful linens, coffee and wine bar in our rooms. the staff were friendly and helpful, making the visit a pleasant one. The proximity to shopping and restaurants made the visit an easy one. It is definitely worth a return.

Plussat: Rooms have a contemporary look, well located and excellent Tapa restaurant.

Miinukset: Space between bed and door is a little tight; however, the rest of the room is a good size.

Plussat: well it is in victoria. loved the old building, and the satff was great.

Miinukset: our room could have used an armchair to read in, and the airconditioners need work.

Plussat: I loved the decor in our room. The bathroom and bathtub was amazing

Plussat: Location

Miinukset: Price

Plussat: Friendly staff. Clean room. Nice view.

Miinukset: The desk was laughably small to use for working or eating.

Plussat: The view was nice and the staff courteous

Miinukset: The staff there was respectable, non-judemental and very helpful whenever an issue came up it was rectiified quick.

Plussat: Pet friendly

Miinukset: The 10th floor had a terrible odour Valet parking doesn’t necessarily mean secure. Our SUV was put in the upper lot the second night with no security. Our view was a closed Milo Restaurant. Rooms need mugs for coffee or tea in the room and glasses for the bathroom

Plussat: Nice room and view

Plussat: Location and cleanliness

Miinukset: No

Plussat: Great location. Great view.

Miinukset: Everything was excellent.

Plussat: Location.. walking distance to downtown. Clean rooms and very friendly staff

Miinukset: No

Plussat: great selection of breakfast buffet, staff were excellent

Miinukset: i rented room with fridge because i required a fridge, when we arrived there was a subway sandwich in the fridge, i called down to the desk, they provided complimentary breakfast vouchers which was wonderful and agreed to have the fridge cleaned the next morning. when we arrived back that evening the subway sandwich was still there. needless to say i did not want cleaning people interrupting my stay so i just didn't use the fridge. I was disgusted in the inability of the staff to double check that this was taken care of. Choose to pay my bill and not return. I go to Victoria with work and leisure about once every 3 months and really like to be around the location of the Double Tree.

Plussat: Location to downtown and the harbor. Other guests had breakfast included. I did not!

Miinukset: Paid $--- for 2 nights single occupancy. I did not realize taxes would be $99 for 2 nights or that it was Canadian funds. I was checked into a 1st floor room overlooking a cement parking lot & had to ask to be moved higher. Fridge was warm. No breakfa

Plussat: Great view! Bed super comfy with nice linens. Check in staff (the Kiwi) was awesome.

Miinukset: Bathroom very small but shower nice. Towels not very soft-kind of stiff/scratchy feeling and only 2 available (I usually use 2 myself as I have long hair).

Plussat: Proximity to harbor

Miinukset: Maid service - failed to replace washcloths and all pillows on bed

Plussat: Vista 18 closed and dinner menu disappointing at Clive’s. Breakfast there was excellent though

Miinukset: Clive’s was cold if seated near the door because lobby door often open

Plussat: Nice enterance, welcoming staff. Very clean public areas, room was clean, swimming pool area and whirlpool were clean and well taken care of. Liked the restaurant and lounge areas with good food. Within walking distance to just about everything.

Plussat: A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.

Plussat: The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.

Plussat: This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.

Plussat: Beautiful hotel. Awesome location,close to everything!

Plussat: Awesome staff and I got a free upgrade. Even helped with problem with car

Plussat: Excellent location. My granddaughters and I were able to easily visit the surrounding area in foot, walked about 8 km.

Miinukset: Being awakened during the night due to a water leak during the night. Unavoidable, but well managed. Not what the hotel needed to deal with during this unbelievable pandemic time.

Plussat: First class service! Will be staying again!

Plussat: We loved this location and staff... Room was nice and comfortable with great city view.

Plussat: Good Location with Friendly Staff

Miinukset: Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door

Plussat: We were upgraded from a one to two bedroom suite on the 17th floor with great views.

Plussat: Your beds and pillows are fantastic.At check-in, I had inquired about a complimentary upgrade. To my delight, I was informed that it had already been done. That was a lovely perk.

Miinukset: For a 5 star hotel with swimming pool etc there were no bath robes provided or available for going to & from the pool.

Plussat: The room was spacious ans we were travelling with a teenage daughter and we all had our own privacy

Plussat: The staff was very accomodating.

Miinukset: The rooms felt more like business class, rather than a comfortable vacation hotel.

Plussat: The location is excellent. Pool and spa in the hotel are very nice. Food in the restraunt was reasonable and ample and tasty.

Miinukset: Had an interactive keyboard with the TV but could not find any instructions on what to do with it.

Plussat: I like your staff, your location, and facilities.

Plussat: Fantastic location and beautiful cabins. It's hard to check out!!

Plussat: Excelent location, well appointed, courteous staff. The soap bars are wonderful.

Miinukset: The second floor rooms facing the front are very noisy.

Plussat: Free parking was a plus, but the outstanding feature was Vist 18, enjoyed a nite cap & very good breakfast.

Miinukset: Our room was very small by todays standards. Needed a shoehorn for the bathroom.

Plussat: This hotel was great. The room was beautiful and the staff couldn't of been nicer.

Miinukset: No

Plussat: walking distance to everything, sit down breakfast was fantastic, pool

Miinukset: Valet took forever

Plussat: Great location downtown!! Bed was super comfortable too

Plussat: Location is amazing. Kids loved the pool.

Plussat: Great location, good breakfast and dinner in the restaurant.

Plussat: Location

Plussat: Great location, nice facility, good breakfast

Miinukset: Lack of parking - I got a ticket for street parking in front

Plussat: Beautiful and clean, walking distance to many local attractions, and dining.

Miinukset: We purchased the breakfast upgrade package for the family (4) but were informed this didn’t cover our 14 year old daughter because she was over the age of 12 and didn’t count as a child. If I would’ve know this we probably wouldn’t have purchased the upgrade since it was limited to 2 options for breakfast.

Plussat: Customer Service was spectacular. Everyone from the front desk to the door man were wonderful.

Miinukset: The pillows are all really soft so your head sinks instead of them being supportive to your neck.

Plussat: The location and corner room with lots windows And king size bed

Miinukset: No hot water and not sure how clean the bathroom was. There was a hair pin on the floor which means the floor was not washed before she came and when they came in and cleaned for us the hair pin was still there. I through it in the garbage.

Plussat: I have been to this hotel in the past, and I know that there have been very good renovations at the lobby area.

Miinukset: The elevators need to be renewed for sure.

Plussat: Price and closeness to the start and finish of the Victoria Marathon.

Plussat: Beautiful decor, excellent staff in breakfast restaurant, good parking.

Miinukset: Our room did not get cleaned on the second day, we did get clean towels and wash clothes when we asked for them. Wish there had been a small refridgerator in room. Coffee in room was awful and powdered creamer yuck. Room service for same was pricey.

Plussat: We were able to leave our baggage with the front desk while we were out for the day.

Miinukset: The workout facility was so nice to be able to use at any time during my stay.

Plussat: The support they gave to Marathon participants the weekend we were there. Easy access to the bus terminal an downtown restaurants etc.

Plussat: An excellent staff -- all were exceptionally courteous, friendly and helpful. The room was comfortable and pleasant.

Plussat: Hotel was close to all Victoria attractions

Plussat: staff was friendly and efficient, room was clean and location was good

Miinukset: Restaurant was very slow. Parking was expensive.

Plussat: Staff was friendly and helpful. Room was quiet, beds very comfortable with down comforters. Pool was nice break for kids.