Victoria hotellit lähellä British Columbia Parliament Buildings

Plussat: The fireplace add charm to the room and made for a very comfortable environment.. the large picture picture also add elegance to the room..

Miinukset: Because of the present situation corona virus we did not have maid service every day but staff was more then helpful to send up what we when we asked i.e towels.

Plussat: Cleanliness and location

Plussat: Location, rooms, service.

Miinukset: Nope

Plussat: Design and friendly staff

Miinukset: missed a hot sauna due to the cold and rainy weather:-)

Plussat: Rooms are nice, modern. Beds/bedding comfy. Big bathroom, tub. Front desk really helpful. I didn't hear noise from other guests, but it was mid-week, so that might be a factor. Turn down service.

Miinukset: Continental breakfast wasn't included.

Plussat: Staff was very friendly

Miinukset: Some pastries in the morning would be a nice touch

Plussat: Had room service for dinner. Was not great but they did comp it which I appreciated.

Miinukset: Disappointed with the construction view

Plussat: Great location and close to restaurants and Capital parliament buildings. Great friendly staff and in hotel restaurant. Try the local made Gin and Vodka. Outstanding.

Plussat: Enjoyed the food and ambiance at prime. The staff at hotel have gone way beyond expectations in making every stay fabulous.

Miinukset: Would like a pool. Roof top bar and city transporting options(bike,hotel car)

Plussat: Small hotel with professional, friendly and helpful staff. The location is walking distance from most places in Victoria.

Miinukset: To demonstrate how well we liked the hotel, the only thing that we remember is that they forgot to put bathropes in our room.

Plussat: Hotel Staff was very polite and professional. Location could not be better. Rooms are big and very comfortable.

Miinukset: During breakfast, should be more waiters looking at the food that is missing.

Plussat: The couteousness and genuine friendliness of all of the hotel staff was commedable. The breakfast that was included was fantastic and very efficiently served. The valet service was excellent.

Plussat: The room is spacious and furnishings in the room are quality. The distance from the hotel to the bus terminal only 3 minutes for walk. The hotel is quiet, good room service....

Plussat: The apples were delicious and the Aveda products were a real treat..

Miinukset: I did not like the smell of the room initially. It smelled as though it needed to be aired out.

Plussat: I liked how polite the staff were, and I was very impressed with my room.

Miinukset: I wish I had known I would have been charged for the Global that was put in our room, tho the price was appropriate.

Plussat: i love the peaceful feel to the hotel. Each room I have stayed in was very quiet and extremely comfortable. The beds and linens are wonderful. All my needs are met within the room.

Plussat: Location and not much more. Wish picked up a different hotel, maybe with a few movie channels on TV or something to drink when thirsty.

Miinukset: It is an old smelly hotel, I have paid for most expensive room with view, but despite it is almost empty, they gave me view of a backyard. You need to ask for robes, towels etc, but don't even ask for minibar or water. No such luxury there. Restaurants are closed, no room service. Parking is charged twice as much for the guests as for just public day parking. Can't understand why is it. Not a big deal but so strange. Location is excellent though.

Plussat: Nice rooms, great lobby, amazing gym, and pool

Miinukset: Nothing

Plussat: Clean and comfortable

Miinukset: No

Plussat: Staying during Covid 19 we were impressed with the safety precautions and cleanliness of the hotel. The hotel is located in the harbor area and within walking distance of everything.

Miinukset: Upon check in they could not find our reservation as we booked through booking.com and CAA, it took 20 minutes to complete check in. We had even phoned in advance as we were traveling with our dogs to confirm the reservation. Due to the inconvenience of the long check in they offered to upgrade us to a suite complementary but then could not as they remembered we had the dogs. Once we were checked the rest of the stay was enjoyable. The pool and fitness club also just re-opened and we had a great swim! Hotel only has one restaurant open at the moment the menu is very limiting, so we ordered skip the dishes from a local restaurant in the area and enjoyed a lovely meal in our room.

Plussat: Our Spring vacation was canceled due to COVID-19 so we decided to have a mini vacation and stayed here! Isolated ourselves from others as much as possible. Ordered room service and Skip the Dishes. Staff here are fantastic and service was excellent. Thank-you so much for having us!

Plussat: Beautiful Hotel inside and out. Really convenient to Victoria. Food and service in the Pacific Restaurant was great. Self parking was convenient.

Miinukset: No

Plussat: Comfortable beds Perfect location Great gym

Miinukset: The restaurant/room service menu is limited. Another restaurant directly across the street works

Plussat: Hienostunut hotelli. Hyvä palvelu. Sijainti sataman vieressä keskellä kaupunkia ja kaikki palvelut kävelymatkan päässä.

Plussat: Beautiful view. Excellent, friendly staff. :)

Miinukset: Not much

Miinukset: One elevator was down

Plussat: Super level of service and amenities

Plussat: View, bed was comfortable,

Miinukset: In room coffee was atrocious!

Plussat: I loved the location--- within walking distance to downtown, Victoria.

Miinukset: Nothing

Plussat: The room was well appointed, had a nice view and the pool and hotub were excellent.

Plussat: Everything. Location was great facing the inner harbor. The staff was superb!! Food was excellent!! Look forward to staying there again!

Miinukset: No, absolutely everything was excellent!!

Plussat: The room was beautiful and the beds excellent. Enjoyed our stay. Location was excellent for walking.

Plussat: Location, View, Helpfulll staff

Plussat: Beautiful accomodations. Very helpful staff. Gorgeous view. Extremely convenient for the ferry (right across the street).

Plussat: The pool,spa,and restaurant and of course the consierge

Miinukset: not that I can think of

Plussat: Location right in Victoria, very helpful concierge, good room facilities, swimming pool

Miinukset: Decor rather old fashioned

Plussat: the helpfulness of the hotel staff

Miinukset: small, thin towels, small coffee pot.

Plussat: Facilities

Miinukset: A bit expensive

Plussat: This is a hidden gem of a hotel. By getting a little bit away from the downtown crowds, it was very quiet--but not too far away to walk back to any attraction or site in town. The staff was so helpful and welcoming. The guestrooms are huge & comfortable.

Plussat: Central location. Coupons for breakfast and booze. Friendly staff. Interior located room was quiet.

Plussat: An excellent location and very comfortable. We had an inner room so there was no road noise at all.

Plussat: Location was great. Room very clean.

Miinukset: A lot of street noise. Staff not too helpful on tourist requested information.

Plussat: The heated floors in the bathroom....lol no joke!The cheese plate at 5pm was also nice. Breakfast was also very good.

Miinukset: TINY ROOM, asked for room with view, got to look at brick wall. Much better deals in Victoria...look hard.

Plussat: The staff

Miinukset: No

Plussat: Nothing

Miinukset: Bed bugs

Plussat: Perfect location! The staff is super friendly, kind and assist you with great suggestions regarding the city and the place within.

Miinukset: The room hasn’t been clean between the two nights. The continental breakfast wasn’t available due to Covid, therefore the property packed one iogo yogurt, two pastries and fruit to take away from the reception. The walls in the room are very thin. You can hear everything from other rooms and the streets.

Plussat: Great location. Clean room. Efficient staff.

Miinukset: No parking, even though parking was indicated in the list of amenities. The beds were not very comfortable. Towels in the bathroom were wanting.

Plussat: Good breakfast options ; coffee, tea, juice, pastries, fruit, yougurt. Great location. Able to walk everywhere. Valet parking worth it ; $16/day anyways to park in the parkade nearby, so pay the $22 and they can park and bring you your car. Just call down or ask at front desk for when you want to pick it up.

Miinukset: Add more breakfast options. Or have restaurant open for some grill or griddle options.

Plussat: We loved our stay at Hotel Rialto. The location is fantastic, it's in downtown Victoria and we were able to walk to pretty much everything except Butchart Gardens. Our room was clean and beautiful, the staff was helpful and friendly, and the food in the breakfast room was good. Parking was very close by in a reasonably priced garage (hourly, up to $12/day as of August 2015). I loved Victoria and plan to go back, and when I do I will stay at the Rialto!

Plussat: good view of downtown

Miinukset: no restaurant or bar open

Plussat: convenient Location, nice restaurant, good coffee shop, friendly staff, cool bar,

Miinukset: have to pay for parking

Plussat: The restaurant - terrific

Plussat: We enjoyed our stay at the Rialto. An improvement over the old Douglas. Wonderful linens, coffee and wine bar in our rooms. the staff were friendly and helpful, making the visit a pleasant one. The proximity to shopping and restaurants made the visit an easy one. It is definitely worth a return.

Plussat: Rooms have a contemporary look, well located and excellent Tapa restaurant.

Miinukset: Space between bed and door is a little tight; however, the rest of the room is a good size.

Plussat: well it is in victoria. loved the old building, and the satff was great.

Miinukset: our room could have used an armchair to read in, and the airconditioners need work.

Plussat: I loved the decor in our room. The bathroom and bathtub was amazing

Plussat: Location

Miinukset: Price

Plussat: Friendly staff. Clean room. Nice view.

Miinukset: The desk was laughably small to use for working or eating.

Plussat: The view was nice and the staff courteous

Miinukset: The staff there was respectable, non-judemental and very helpful whenever an issue came up it was rectiified quick.

Plussat: Pet friendly

Miinukset: The 10th floor had a terrible odour Valet parking doesn’t necessarily mean secure. Our SUV was put in the upper lot the second night with no security. Our view was a closed Milo Restaurant. Rooms need mugs for coffee or tea in the room and glasses for the bathroom

Plussat: Nice room and view

Plussat: Location and cleanliness

Miinukset: No

Plussat: Great location. Great view.

Miinukset: Everything was excellent.

Plussat: Location.. walking distance to downtown. Clean rooms and very friendly staff

Miinukset: No

Plussat: great selection of breakfast buffet, staff were excellent

Miinukset: i rented room with fridge because i required a fridge, when we arrived there was a subway sandwich in the fridge, i called down to the desk, they provided complimentary breakfast vouchers which was wonderful and agreed to have the fridge cleaned the next morning. when we arrived back that evening the subway sandwich was still there. needless to say i did not want cleaning people interrupting my stay so i just didn't use the fridge. I was disgusted in the inability of the staff to double check that this was taken care of. Choose to pay my bill and not return. I go to Victoria with work and leisure about once every 3 months and really like to be around the location of the Double Tree.

Plussat: Location to downtown and the harbor. Other guests had breakfast included. I did not!

Miinukset: Paid $--- for 2 nights single occupancy. I did not realize taxes would be $99 for 2 nights or that it was Canadian funds. I was checked into a 1st floor room overlooking a cement parking lot & had to ask to be moved higher. Fridge was warm. No breakfa

Plussat: Staff was wonderful and they made us feel very welcome.

Miinukset: everything was good

Plussat: Proximity to harbor

Miinukset: Maid service - failed to replace washcloths and all pillows on bed

Plussat: A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.

Plussat: The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.

Plussat: This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.

Plussat: Awesome staff and I got a free upgrade. Even helped with problem with car

Plussat: Excellent location. My granddaughters and I were able to easily visit the surrounding area in foot, walked about 8 km.

Miinukset: Being awakened during the night due to a water leak during the night. Unavoidable, but well managed. Not what the hotel needed to deal with during this unbelievable pandemic time.

Plussat: First class service! Will be staying again!

Plussat: The beds were extremely comfortable. Very clean. Rooms were a nice size.

Plussat: The front desk service was above and beyond. They were very friendly despite the COVID19 pandemic and made the experience stress free. Customer service certainly exceeded expectations.

Miinukset: The coffee pot was overlooked for cleaning. But, the rest of the room was quite clean and tidy.

Plussat: We loved this location and staff... Room was nice and comfortable with great city view.

Plussat: The King suite was spacious. They gave us free parking which was unexpected but appreciated! The restaurant upstairs was nice, the service there was amazing, we only had some bites to eat and cocktails but they were really good too. It was nice to be just outside the main strips instead of staying right in the middle of everything.

Miinukset: I would only say that the decor in the room was kinda basic/dated, but it met my expectations for the price point!

Plussat: Good Location with Friendly Staff

Miinukset: Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door

Plussat: We were upgraded from a one to two bedroom suite on the 17th floor with great views.

Plussat: Your beds and pillows are fantastic.At check-in, I had inquired about a complimentary upgrade. To my delight, I was informed that it had already been done. That was a lovely perk.

Miinukset: For a 5 star hotel with swimming pool etc there were no bath robes provided or available for going to & from the pool.

Plussat: The room was spacious ans we were travelling with a teenage daughter and we all had our own privacy

Plussat: The staff was very accomodating.

Miinukset: The rooms felt more like business class, rather than a comfortable vacation hotel.

Plussat: The location is excellent. Pool and spa in the hotel are very nice. Food in the restraunt was reasonable and ample and tasty.

Miinukset: Had an interactive keyboard with the TV but could not find any instructions on what to do with it.

Plussat: I like your staff, your location, and facilities.

Plussat: Fantastic location and beautiful cabins. It's hard to check out!!

Plussat: Excelent location, well appointed, courteous staff. The soap bars are wonderful.

Miinukset: The second floor rooms facing the front are very noisy.

Plussat: Free parking was a plus, but the outstanding feature was Vist 18, enjoyed a nite cap & very good breakfast.

Miinukset: Our room was very small by todays standards. Needed a shoehorn for the bathroom.

Plussat: Staff was very friendly and helpful. The location was perfect -- walking distance to both Beacon Hill Park (which your staff recommended, and we loved) and the waterfront and everything we wanted to see in the city. We enjoyed the spacious, clean accommodations. I really liked the oscillating fans, which were quiet and efficient. We appreciated the opportunity to enjoy the delicious chocolate toffee for free because we declined to have our linens replaced (which we would have done anyway, to support the environment). My daughter loved the private movie theater.

Miinukset: Not the most comfortable bed - the mattress was a bit too hard, and the pillows way too over-stuffed.

Plussat: Our room should have included a washer and dryer but it was out for service. The hotel did our laundry for free with a quick turn around. This hotel is in a fantastic location, we highly recommend it.

Plussat: It was so nice

Miinukset: Could've been more hot tub jets

Plussat: Very comfortable and spacious suites.

Plussat: Luxurious rooms, lots of space, great service and staff

Miinukset: Did not provide enough toiletries, no air conditioning, could not close top windows

Plussat: I loved this hotel- it felt so luxurious with out the price tag. We had deluxe suite and we will definitely return.. It was close to the harbour and we could walk everywhere. The soaker tub was very relaxing, nice little touches like washer dryer and ipad doc made it even better We enjoyed it all very immensely

Miinukset: fireplace didn't work in either room and the hot tub jets were not very strong

Plussat: Great rooms with everything you need

Miinukset: We stood in line for 15 minutes (I counted) while ONE staff member dealt with ONE check-in ahead of us. (And there were people behind us...). Sure, she apologized when it was my turn, but who cares? Why didn't she call another staff member to check in others and speed things up? Why wasn't I offered an upgrade, or free drink at the restaurant, or one day free parking, or something as compensation? And we were staying 3 nights. Nope. A perfunctory apology was all I got. And don't tell me that a manager somewhere wasn't monitoring the various security cameras which observe that check in desk, so they knew - but apparently didn't care. Shameful. Very, very disappointing for a supposed luxury hotel.

Plussat: Nice roomy suite

Miinukset: Unfortunately no hotel room in Victoria is truly affordable anymore.

Plussat: The room, facility and service were all exceptional. Very impressed!

Plussat: They did our laundry free of charge when our dryer wouldn't work. Very nice and folded it to ;)