Victoria hotellit lähellä The Maritime Museum of British Columbia

Plussat: the breakfast was delicious and the shower was very nice . and the Christmas decoration on the street was so beautiful

Miinukset: nothing

Plussat: Being able to park the car and have a base to explore Victoria on foot. The savings allowed us to have a spa day and afternoon tea at the Empress Hotel. The breakfast buffet had good variety and well attended.

Miinukset: The pool area should have some lounge chairs and a bit more privacy.

Plussat: Enjoyed being on the 4th floor with high ceilings and skylight

Miinukset: Scrambled eggs were kind of bland Maybe some variety of sauces to spice them up a bit

Plussat: Everything was great!

Miinukset: One of the breakfast staff was rude. He took breakfast a little too seriously.

Plussat: We had a huge corner room with great views and tons of room. Super convenient to the ferry and walkable to all of downtown Victoria. really comfortable bed, nice amenities, nice staff

Miinukset: The adjoining motel hasn’t been remodeled and looks pretty sketch - glad we were not in that wing.

Plussat: The location was perfect. Walking distance to everything. Staff friendly and professional. Very quiet and comfortable.

Miinukset: Tiny parking spaces in lot. Low clearance in underground lot.

Plussat: We really liked the location of the hotel. Close to everything we wanted to go to or see. Free breakfast and ample free parking too was a plus.

Miinukset: The closet was only about a foot from the side of the bed. It made it hard to get in to. But all the plusses of the hotel made it insignificant.

Plussat: Location Friendly staff Breakfast Clean. Good value for the superb local

Plussat: the best breakfast and dining place I've ever been too. Very clean and best supervised. Food is always replenished. Never ran out. Definitely will comeback. Best location. Staff very friendly. Room is clean and comfortable.

Plussat: Location

Miinukset: Aged appearance

Plussat: It was quiet.

Miinukset: nothing to say here

Plussat: the staff were exellent and helped in a friendly way.

Plussat: Close to town

Miinukset: Continental breakfast was part of the deal but all we got was two cups of coffee and that to not even 12oz! Pretty pathetic! There was no "gift shop" or "emergency supplies" offered at the hotel (you do tend to forget a toothbrush). For the price, I would have rather paid $10 more and stayed at a nicer hotel & I will do so the next time around.

Plussat: This is the second time we have stayed at the Embassy Inn. We appreciate the value and have to be back in Victoria in April so will stay at the Embassy then.

Miinukset: I have not looked at any reviews. Most bad reviews are given by people who are habitual complainers.

Plussat: Helpful no-fuss staff. Spacious room. Excellent shower. Easy walking distance of most town sights.

Plussat: This hotel is right by the Parliment and the inner harbor. Close to everything, reasonably priced, and free parking. Very nice and a great value

Plussat: Staff was very friendly & helpful, went out of their way in assisting us.

Plussat: Close to everything we wanted. The staff were very helpful and courtious.Everything was bright and shinny clean and bright. Best possible for thr monry.

Plussat: Excellent position in city centre. Very easy access to come and go.

Miinukset: Very noisy but it is in the city centre! Needed room windows open for ventilation which made the problem worse.

Plussat: super close to everything tourists do

Miinukset: Bad wireless Internet - the only negative

Plussat: Staff was great and very helpful suggesting restaurants and activities. We were able to arrange A late checkout and keep our car parked. The location was excellent and there are a lot of nearby restaurants. We had a great time.

Miinukset: Facilities are undergoing a major remodel. A bit noisy in the morning since they start early

Plussat: Location is great!

Miinukset: The hotel is old, outdated and in desperate need of a facelift. You are definitely paying for location.

Plussat: Staff were excellent location was excellent

Miinukset: Curtains were torn

Plussat: Beautiful view. Excellent, friendly staff. :)

Miinukset: Not much

Plussat: Extremely attractive hotel with perfect location by the waterfront. Easy walking distance all over town. We enjoyed our room overlooking the harbor. Gracious, helpful staff. We were happy with the Courtyard Cafe, which provided good sandwiches, coffee, and dessert for low-key suppers. Island Time Tours, booking right there in the Grand Pacific, took us to Butchart Gardens and picked us up again at our requested time. What a very nice arrangement. When it was time to leave Victoria, we chose the Victoria Airport YYJ Shuttle as more economical than a taxi. The Shuttle arrived at the front door and delivered us to the airport comfortably and in good time. We were happy in every way with our four nights at the Grand Pacific and would gladly stay there again.

Plussat: The rooms where nice, clean, bright... Bed was very comfortable ... Staff where helpful.

Miinukset: The restrant food left you dissatisfied , tast was okay but not up too it's reputation ...

Plussat: Super level of service and amenities

Plussat: View, bed was comfortable,

Miinukset: In room coffee was atrocious!

Plussat: Great location

Miinukset: Internet was slow and difficult to use from mobile device

Plussat: I loved the location--- within walking distance to downtown, Victoria.

Miinukset: Nothing

Plussat: The room was well appointed, had a nice view and the pool and hotub were excellent.

Plussat: Everything. Location was great facing the inner harbor. The staff was superb!! Food was excellent!! Look forward to staying there again!

Miinukset: No, absolutely everything was excellent!!

Plussat: The room was beautiful and the beds excellent. Enjoyed our stay. Location was excellent for walking.

Plussat: Location, View, Helpfulll staff

Plussat: Beautiful accomodations. Very helpful staff. Gorgeous view. Extremely convenient for the ferry (right across the street).

Plussat: The pool,spa,and restaurant and of course the consierge

Miinukset: not that I can think of

Plussat: Location right in Victoria, very helpful concierge, good room facilities, swimming pool

Miinukset: Decor rather old fashioned

Plussat: the helpfulness of the hotel staff

Miinukset: small, thin towels, small coffee pot.

Plussat: Facilities

Miinukset: A bit expensive

Plussat: Close to all the downtown activities, staff was helpful and proactive, held our luggage while waiting for room (we showed up early)

Miinukset: Hotel room on small side, doesn't have shuttle at all

Plussat: The location of the building and views were amazing!

Miinukset: The elevators are an awkward design, but not a deal breaker

Plussat: Friendly staff. Clean room. Nice view.

Miinukset: The desk was laughably small to use for working or eating.

Plussat: Rooms were very nice and the location was quite convenient to everything. I was in a queen suite with two nice tvs, refrigerator and microwave, and very comfortable beds. The walkout balcony was a bonus.

Miinukset: Valet parking could be difficult as there was only space for a few cars at a time. The bar at the bottom level was very popular, so much so that I wasn't allowed to enter as they were at capacity. I took my business elsewhere. The balcony door didn't seal super well, so there was a bit of a draft in that area.

Miinukset: No room was ready so we had to wait hors in the front lobby with small kids

Plussat: Friendly staff very nice rooms

Plussat: We had a king suite. Nice to have a living room and bedroom separate with 2 nice TVs. Bed was comfy. Room was updated and clean.

Miinukset: The couch in the living area was small and a bit uncomfortable.

Plussat: Proximity to harbor

Miinukset: Maid service - failed to replace washcloths and all pillows on bed

Plussat: A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.

Plussat: Not much. Staff was friendly, location was good.

Miinukset: Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.

Plussat: The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.

Plussat: This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.

Plussat: Awesome staff and I got a free upgrade. Even helped with problem with car

Plussat: We loved this location and staff... Room was nice and comfortable with great city view.

Plussat: Very clean and really close to everything !!!

Miinukset: Bed made too much noise , not comfortable

Plussat: Good Location with Friendly Staff

Miinukset: Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door

Plussat: We were upgraded from a one to two bedroom suite on the 17th floor with great views.

Plussat: Your beds and pillows are fantastic.At check-in, I had inquired about a complimentary upgrade. To my delight, I was informed that it had already been done. That was a lovely perk.

Miinukset: For a 5 star hotel with swimming pool etc there were no bath robes provided or available for going to & from the pool.

Plussat: The room was spacious ans we were travelling with a teenage daughter and we all had our own privacy

Plussat: The staff was very accomodating.

Miinukset: The rooms felt more like business class, rather than a comfortable vacation hotel.

Plussat: The location is excellent. Pool and spa in the hotel are very nice. Food in the restraunt was reasonable and ample and tasty.

Miinukset: Had an interactive keyboard with the TV but could not find any instructions on what to do with it.

Plussat: I like your staff, your location, and facilities.

Plussat: Fantastic location and beautiful cabins. It's hard to check out!!

Plussat: Excelent location, well appointed, courteous staff. The soap bars are wonderful.

Miinukset: The second floor rooms facing the front are very noisy.

Plussat: Free parking was a plus, but the outstanding feature was Vist 18, enjoyed a nite cap & very good breakfast.

Miinukset: Our room was very small by todays standards. Needed a shoehorn for the bathroom.

Plussat: Awesome location and value

Miinukset: Small room, bed was a little too hard, no breakfast/room service but there is/was a restaurant down stairs

Plussat: Location

Plussat: Staff was friendly and helpful.

Miinukset: slow internet

Plussat: Good hotel, nice location, excellent service and rooms, great beds.

Miinukset: The tea maker in the room was not used much I guess and it had a rusty element, it was impossible making tea without rust in it.

Plussat: The room was comfortable

Miinukset: The breakfast room is cramped and it's size does not relate to the number of guests it must accommodate. Some guests had to take their breakfast up to their rooms as there were no seats available.

Plussat: Ideal location

Miinukset: Lack of dining facilities

Plussat: pleasant helpful staff, great location, clean rooms

Miinukset: no

Plussat: Friendliness and help from very proffesional staff

Miinukset: Had no reastaurant for dinner.

Plussat: Great suite rooms, very clean, had everything we needed.

Plussat: In the same street as relatives we were visiting. Friendly chamber maids.

Plussat: The staff made us feel welcome...very friendly!

Miinukset: Nothing

Miinukset: Breakfast - not directly Hotel, but associated - only a "Pancake House", not offering much choice

Plussat: The confort

Miinukset: No swimming pool, or dvd players

Miinukset: Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Plussat: Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Miinukset: Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Plussat: Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.

Plussat: Price and closeness to the start and finish of the Victoria Marathon.

Plussat: Beautiful decor, excellent staff in breakfast restaurant, good parking.

Miinukset: Our room did not get cleaned on the second day, we did get clean towels and wash clothes when we asked for them. Wish there had been a small refridgerator in room. Coffee in room was awful and powdered creamer yuck. Room service for same was pricey.

Plussat: We were able to leave our baggage with the front desk while we were out for the day.

Miinukset: The workout facility was so nice to be able to use at any time during my stay.

Plussat: The support they gave to Marathon participants the weekend we were there. Easy access to the bus terminal an downtown restaurants etc.

Plussat: An excellent staff -- all were exceptionally courteous, friendly and helpful. The room was comfortable and pleasant.

Plussat: Hotel was close to all Victoria attractions

Plussat: staff was friendly and efficient, room was clean and location was good

Miinukset: Restaurant was very slow. Parking was expensive.

Plussat: Staff was friendly and helpful. Room was quiet, beds very comfortable with down comforters. Pool was nice break for kids.