Victoria hotellit lähellä Helmcken House

Plussat: Rooms are nice, modern. Beds/bedding comfy. Big bathroom, tub. Front desk really helpful. I didn't hear noise from other guests, but it was mid-week, so that might be a factor. Turn down service.

Miinukset: Continental breakfast wasn't included.

Plussat: Staff was very friendly and helpful. The location was perfect -- walking distance to both Beacon Hill Park (which your staff recommended, and we loved) and the waterfront and everything we wanted to see in the city. We enjoyed the spacious, clean accommodations. I really liked the oscillating fans, which were quiet and efficient. We appreciated the opportunity to enjoy the delicious chocolate toffee for free because we declined to have our linens replaced (which we would have done anyway, to support the environment). My daughter loved the private movie theater.

Miinukset: Not the most comfortable bed - the mattress was a bit too hard, and the pillows way too over-stuffed.

Plussat: Our room should have included a washer and dryer but it was out for service. The hotel did our laundry for free with a quick turn around. This hotel is in a fantastic location, we highly recommend it.

Plussat: It was so nice

Miinukset: Could've been more hot tub jets

Plussat: Very comfortable and spacious suites.

Plussat: Luxurious rooms, lots of space, great service and staff

Miinukset: Did not provide enough toiletries, no air conditioning, could not close top windows

Plussat: I loved this hotel- it felt so luxurious with out the price tag. We had deluxe suite and we will definitely return.. It was close to the harbour and we could walk everywhere. The soaker tub was very relaxing, nice little touches like washer dryer and ipad doc made it even better We enjoyed it all very immensely

Miinukset: fireplace didn't work in either room and the hot tub jets were not very strong

Plussat: Great rooms with everything you need

Miinukset: We stood in line for 15 minutes (I counted) while ONE staff member dealt with ONE check-in ahead of us. (And there were people behind us...). Sure, she apologized when it was my turn, but who cares? Why didn't she call another staff member to check in others and speed things up? Why wasn't I offered an upgrade, or free drink at the restaurant, or one day free parking, or something as compensation? And we were staying 3 nights. Nope. A perfunctory apology was all I got. And don't tell me that a manager somewhere wasn't monitoring the various security cameras which observe that check in desk, so they knew - but apparently didn't care. Shameful. Very, very disappointing for a supposed luxury hotel.

Plussat: Nice roomy suite

Miinukset: Unfortunately no hotel room in Victoria is truly affordable anymore.

Plussat: The room, facility and service were all exceptional. Very impressed!

Plussat: They did our laundry free of charge when our dryer wouldn't work. Very nice and folded it to ;)

Plussat: Clean, quiet and convenient. Great hotel for the price

Plussat: Just a short walk from Parliament, harbor, and all the fun of Victoria. Found several nice markets nearby as well. Clean apartment-type room. Very clean with a great little kitchenette! Quaint, cute, charming, nice parking.

Plussat: Great location. Great staff.

Plussat: central location but quiet setting

Plussat: Classic . Some real nice creaky stairs. Clean comfortable bed. Clean bathroom. Location has great walking score.

Miinukset: Breakfast was ok. Just average. For the B&B it would be great to have breakfast in the Mansion. We had to crowd in with the hotel line up and the dining area in the other building of the Hotel.

Miinukset: Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Plussat: Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Miinukset: Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Plussat: Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.

Plussat: Location was in perfect walking distance to everything we wanted to see. Hotel had great character. The breakfast was delicious and the beds were very comfortable.

Miinukset: The staff didn't provide much direction on hotel amenities.

Plussat: Overall a nice old hotel, but I would not say that it is a luxury stay. Breakfast was very good and included with the cost of the room, so that was actually a treat Restaurant has a dress code, so keep that in mind before you pack.