Victoria hotellit lähellä Royal Theatre

Plussat: Rooms are nice, modern. Beds/bedding comfy. Big bathroom, tub. Front desk really helpful. I didn't hear noise from other guests, but it was mid-week, so that might be a factor. Turn down service.

Miinukset: Continental breakfast wasn't included.

Plussat: super close to everything tourists do

Miinukset: Bad wireless Internet - the only negative

Plussat: Staff was great and very helpful suggesting restaurants and activities. We were able to arrange A late checkout and keep our car parked. The location was excellent and there are a lot of nearby restaurants. We had a great time.

Miinukset: Facilities are undergoing a major remodel. A bit noisy in the morning since they start early

Plussat: Location is great!

Miinukset: The hotel is old, outdated and in desperate need of a facelift. You are definitely paying for location.

Plussat: Staff were excellent location was excellent

Miinukset: Curtains were torn

Plussat: Extremely attractive hotel with perfect location by the waterfront. Easy walking distance all over town. We enjoyed our room overlooking the harbor. Gracious, helpful staff. We were happy with the Courtyard Cafe, which provided good sandwiches, coffee, and dessert for low-key suppers. Island Time Tours, booking right there in the Grand Pacific, took us to Butchart Gardens and picked us up again at our requested time. What a very nice arrangement. When it was time to leave Victoria, we chose the Victoria Airport YYJ Shuttle as more economical than a taxi. The Shuttle arrived at the front door and delivered us to the airport comfortably and in good time. We were happy in every way with our four nights at the Grand Pacific and would gladly stay there again.

Plussat: The rooms where nice, clean, bright... Bed was very comfortable ... Staff where helpful.

Miinukset: The restrant food left you dissatisfied , tast was okay but not up too it's reputation ...

Plussat: Great location

Miinukset: Internet was slow and difficult to use from mobile device

Plussat: The view! Cleanliness and location near downtown.

Miinukset: Many rooms have no view.

Plussat: This hotel is remarkable. I am at the Four Seasons in Vancouver right now but the Delta beats it hands-down. The contemporary look is completely attractive and I've never had a hotel room so organized with a place for everything. Great food in the restaurant. The location is perfect on the water, and just a few minutes walk into the heart of Victoria. Also they have a free shuttle that get you to places you want to go.

Plussat: Real friendly staff, clean rooms, breakfast menu was excellent, View from breakfast restaurnant was terrific, parking was excellent. We will go back again and again to this place!

Miinukset: Very few carts to haul uggage to room. That being said, the front clerk called and had a cart delivered to our room very quickly.

Plussat: A very relaxed , very friendly and very accompanying resort

Miinukset: All was great

Plussat: Cleanliness, helpful and homey

Miinukset: Can’t think of any

Plussat: Our room was spacious, clean and had an excellent view of the harbor. The water taxi stand was right outside the hotel making trips around Victoria very easy and fun. A lovely walkway around the harbor was right outside the hotel as well.

Miinukset: The WIFI in our room was unusable in spite of high signal strength. After two days of making calls to Delta's tech support with no success, we finally gave up and used the internet in the lobby. We were unimpressed with the support offered by the staff.

Plussat: Great room, excellent staff, shuttle service was fantastic. We had a beautiful view.

Miinukset: Walls were a bit thin, we could hear people in the hallway talking. They sounded like they were in our room.

Plussat: Informal but very attentive staff, ease of check-in and the quick drop-box checkout. The location is great, downtown but not right in the town. The Westbay walkway along the harbour is great for a walk, jog, taking in the scenery. Our room was quiet, very clean and comfortable. The workout area is well set up, and the sauna was perfect for a mid-winter warm-up.

Miinukset: we were surprised there was no fridge in the room, that would have been helpful.

Plussat: ease of parking, fast elevator, quiet

Miinukset: A bit out of the way for getting to the rest of Victoria. One traveller unable to walk well.

Plussat: Awesome restaurant Aura in the hotel.

Plussat: The restaurant was wonderful. The food was so innovative and delicious. The staff was very friendly and offered every opportunity to help. I would definitely stay at this place the next time I'm in Victoria. I really appreciated the fact that it was actually further away from all of the other hotels because it was quiet and peaceful.

Plussat: Room overlooked inner harbor. Very clean with very helpful staff. Restaraunt menu did not have enough basic food choices, no chicken for my wife but I did enjoy my sable fish..The room was missing a selection of glassware as only had 2 glasses for all purposes, also did not have a makeup mirror which my wife prefers. All in shall s nice spit to stay . We will return.

Plussat: Clean room, not far walking distance from downtown

Miinukset: Heater did not work all too well, room couldn't get warm enough.

Plussat: Only downside was broken curtains so hard to keep apt dark

Plussat: The location was amazing and the staff at the front desk and front door were extremely helpful and friendly. We were here for the Goodlife Fitness marathon.

Plussat: the location is great. room are quiet for resting.

Miinukset: I booked a ocean view room and end up a roof top view with very angle ocean view. The bell man help us get to the room, he also said it doesn't look like a ocean view room at all. Beside, the room very dated and furniture, carpet are all smell. So, I decide to upgrade to a newer building and paid extra $50 just for one night. Very disappointed the front desk lady keep emphasized that is a ocean view room!!

Plussat: Beautifully designed room, well-equipped facilities, and friendly, helpful staff.

Miinukset: Would like towel hooks in bathroom

Plussat: Big, comfortable, well equipped room, value for money, pool hours (open late)

Miinukset: No hot tub, bathroom a bit dated

Miinukset: Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Plussat: Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Miinukset: Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Plussat: Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.

Plussat: Had an awesome time at the Empress for our 20th Anniversary. The people everywhere were super helpful and friendly. The location was excellent and within walking distance to so many fun things.

Miinukset: The afternoon tea was enjoyable but definely over priced.

Plussat: Breakfast was fantastic.

Plussat: Location and views are fantastic. I love these old-style character hotels.

Miinukset: Not up to the standards of other Fairmont Hotels we've stayed in. They messed up our meal reservations and even messed up the correction, so we never did eat there. Some staff really didn't seem to know what they were doing or could even answer or questions properly and never offered to find anything our or get back to us.

Plussat: Beds were nice and comfortable, Bartenders were great and had suggestions to get value for your money.

Miinukset: Price was excessive compared to other hotels in the area. Considering the price, wifi was not included.

Miinukset: I have a problem with the ATM but they did not help me at all. They only said that the ATM is not of the hotel ,but I think they have to be more helpful in this cases.

Plussat: This historic property welcomes you in the moment you step onto the property. The immediate attendance to your every need is immediately relaxing and makes you feel wanted. The location could not be better with the entire harbor visible form the front and every floor above as you exit your elevator. The entire city downtown is vibrant and easily walkable with something for every tase and experience.t

Miinukset: The room was a bit warm and may not have had air conditioning. We simply opened the windows and used a portable fan form the oversized closet area.

Plussat: We loved it!

Plussat: High Tea at the Empress, the concierge was very helpful helping me book Helijet and bus service into and out of Victoria.

Plussat: The rooms are really beautiful.

Miinukset: The facility is under complete renovation. It wasn't as grand as you'd expect. Although the rooms are super nice, I think for the price there are a million better deals to be had. It's slightly over hyped in my opinion.

Plussat: I loved the huge comfortable bed, so much that I didn't want to leave it.. The staff were all helpful and polite which I like a lot...

Miinukset: There was no cold water provided in the room...

Plussat: Very nice room, very friendly people!!

Plussat: We booked a Fairmont Gold room based on another recommendation and boy was it worth it. The private lounge is spectacular, the concierges were all extraordinary (and made a big difference helping us maximize our 2 nights in Victoria) and the food and drink (including a fully-stocked honor bar) were fabulous. We felt like royalty.