Victoria hotellit lähellä Royal Theatre

Plussat: Staff was very friendly and helpful. The location was perfect -- walking distance to both Beacon Hill Park (which your staff recommended, and we loved) and the waterfront and everything we wanted to see in the city. We enjoyed the spacious, clean accommodations. I really liked the oscillating fans, which were quiet and efficient. We appreciated the opportunity to enjoy the delicious chocolate toffee for free because we declined to have our linens replaced (which we would have done anyway, to support the environment). My daughter loved the private movie theater.

Miinukset: Not the most comfortable bed - the mattress was a bit too hard, and the pillows way too over-stuffed.

Plussat: Our room should have included a washer and dryer but it was out for service. The hotel did our laundry for free with a quick turn around. This hotel is in a fantastic location, we highly recommend it.

Plussat: It was so nice

Miinukset: Could've been more hot tub jets

Plussat: Very comfortable and spacious suites.

Plussat: Luxurious rooms, lots of space, great service and staff

Miinukset: Did not provide enough toiletries, no air conditioning, could not close top windows

Plussat: I loved this hotel- it felt so luxurious with out the price tag. We had deluxe suite and we will definitely return.. It was close to the harbour and we could walk everywhere. The soaker tub was very relaxing, nice little touches like washer dryer and ipad doc made it even better We enjoyed it all very immensely

Miinukset: fireplace didn't work in either room and the hot tub jets were not very strong

Plussat: Great rooms with everything you need

Miinukset: We stood in line for 15 minutes (I counted) while ONE staff member dealt with ONE check-in ahead of us. (And there were people behind us...). Sure, she apologized when it was my turn, but who cares? Why didn't she call another staff member to check in others and speed things up? Why wasn't I offered an upgrade, or free drink at the restaurant, or one day free parking, or something as compensation? And we were staying 3 nights. Nope. A perfunctory apology was all I got. And don't tell me that a manager somewhere wasn't monitoring the various security cameras which observe that check in desk, so they knew - but apparently didn't care. Shameful. Very, very disappointing for a supposed luxury hotel.

Plussat: Nice roomy suite

Miinukset: Unfortunately no hotel room in Victoria is truly affordable anymore.

Plussat: The room, facility and service were all exceptional. Very impressed!

Plussat: They did our laundry free of charge when our dryer wouldn't work. Very nice and folded it to ;)

Plussat: A comfortable suite is much better value for the money than a single room. Very clean and well decorated with neutral colours, granite counter... way better than a stark white wall. Bed was comfortable. Location is great, centrally located but not a crazy busy/noisy street. Great walking around James Bay and Fisherman's Wharf. I really, REALLY like that they take dogs too. The suite was super clean, no sign of dogs from other people which I liked (even though I have a dog)!

Plussat: On the edge of the James Bay neighborhood, the Oswego is in walking distance to the Parliament, downtown, Chinatown and all the ferry and seaplane services in the inner harbor. Our family of four were very comfortable in the 1BR premium suite. The bistro is great for a cocktail with locals or a morning coffee. The concierge will hold your bags while you walk and shop if you’ve got a late clipper departure. We’ll be back!

Miinukset: Room was not ready when we arrived , bedding ex sheets and duvet were horrible

Miinukset: I didn't like how in the morning I tried calling and calling but no one answered as I had to catch a 7am and was told the night before someone would be there all night but when I called at least 9 times no one picked up until 5:50 am and all I wanted to do was check out and leave

Plussat: Clean, quiet and convenient. Great hotel for the price

Plussat: Just a short walk from Parliament, harbor, and all the fun of Victoria. Found several nice markets nearby as well. Clean apartment-type room. Very clean with a great little kitchenette! Quaint, cute, charming, nice parking.

Plussat: Great location. Great staff.

Plussat: Awesome restaurant Aura in the hotel.

Plussat: The restaurant was wonderful. The food was so innovative and delicious. The staff was very friendly and offered every opportunity to help. I would definitely stay at this place the next time I'm in Victoria. I really appreciated the fact that it was actually further away from all of the other hotels because it was quiet and peaceful.

Plussat: Room overlooked inner harbor. Very clean with very helpful staff. Restaraunt menu did not have enough basic food choices, no chicken for my wife but I did enjoy my sable fish..The room was missing a selection of glassware as only had 2 glasses for all purposes, also did not have a makeup mirror which my wife prefers. All in shall s nice spit to stay . We will return.

Plussat: Clean room, not far walking distance from downtown

Miinukset: Heater did not work all too well, room couldn't get warm enough.

Plussat: Only downside was broken curtains so hard to keep apt dark

Plussat: The location was amazing and the staff at the front desk and front door were extremely helpful and friendly. We were here for the Goodlife Fitness marathon.

Plussat: the location is great. room are quiet for resting.

Miinukset: I booked a ocean view room and end up a roof top view with very angle ocean view. The bell man help us get to the room, he also said it doesn't look like a ocean view room at all. Beside, the room very dated and furniture, carpet are all smell. So, I decide to upgrade to a newer building and paid extra $50 just for one night. Very disappointed the front desk lady keep emphasized that is a ocean view room!!

Plussat: Beautifully designed room, well-equipped facilities, and friendly, helpful staff.

Miinukset: Would like towel hooks in bathroom

Plussat: Big, comfortable, well equipped room, value for money, pool hours (open late)

Miinukset: No hot tub, bathroom a bit dated

Miinukset: Reserved a room with a king bed. We were traveling from Seattle via the clipper that couldn't sail due to the marine forecast. Once we realized our trip was going to take 7 hours via buss to reach the hotel, I called to notify that we would be arriving late and was assured my room would be ready and that we would have a king bed, not 2 doubles. We arrived at the hotel and no king beds were available. But then the representative said I could upgrade for $40 more per night and beaten down by the 7 hour trip I agreed to pay the fee. Then we get the bill and it was $60 + $4.85 PST + $1.21 MRDT + $3.03 GST. I understand that the taxes are what the are but should have been quoted them and the hotel should have honored the quote made on arrival. I was offered $10 per night discount by the manager but still feel mislead. As a Marriott rewards customer for years and one who has stayed at Marriott properties all over the world, I will not be returning to this property. The maid service was also poor. The room was not vacuumed nor were the sheets ever changed on our 3 night stay. Additionally when we arrived there was left over spoiled food in the fridge. Lastly they did not replace plates and silverware in the kitchenette and when we came back to the room with takeout, we had to eat out of plastic containers. I do not recommend this property. If you are accustom to Marriott service and hospitality, you will not find it here.

Plussat: Clean facility, close to ferry terminal and local tourist attractions, staff was super friendly and helpful, especially the doormen, there were plenty of towels and comfortable beds. Exercise room small but with enough variety of equipment.

Miinukset: Wish the swimming pool had been larger, not quite big enough for lap swims, wish they had provided a changing room in the pool restroom. Wish they had provided a small fridge in the room.

Plussat: Yet again a reminder why to my reasoning to remain loyal to Marriott. From the warm welcome with the unexpected upgrade, staff and the perfect location. Marriott was a key factor to having one of our perfect vacations. Thank you Marriott and will be sure to see us again.

Plussat: Proximity to harbor

Miinukset: Maid service - failed to replace washcloths and all pillows on bed

Plussat: A great place to hang out, have dinner, without having to leave the hotel. Place is clean, staff friendly. Great pricing for location. The jazz band during dinner was terrific. It was such a rainy day when I was there so it was nice that I could just go to the hotel restaurant. The food and drinks were fabulous! Right behind the Empress hotel and near shops.

Plussat: Not much. Staff was friendly, location was good.

Miinukset: Furniture was nicked/had holes in it. Air conditioning was a cheap portable one you could pick up at Costco. Staff got my order wrong, still charged full price after remaking it. Bed was stiff and squeaky.

Plussat: The staff were very friendly and helpful navigating is through the city. The breakfast area was lovely with panoramic views on the 18th floor. The pool and hot tub were clean. And the gym had a great selection of equipment.

Plussat: This is a well located well appointed hotel. Rooms slightly dated, but comfortable and clean. You will be centrally located to everything you want to do in Victoria.

Plussat: Awesome staff and I got a free upgrade. Even helped with problem with car

Plussat: We loved this location and staff... Room was nice and comfortable with great city view.

Plussat: Very clean and really close to everything !!!

Miinukset: Bed made too much noise , not comfortable

Plussat: Good Location with Friendly Staff

Miinukset: Fitness room was too small and lacking quality and variety, Room was hot with noisy air conditioner. Conversations in hall seemed like they were always right outside door