Etsi halvat lennot reitille Algarve $[7232-Helsinkiin

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."

Plussat: "Everything works and quick to get to destination."

Plussat: "Flight arrived on time"
Miinukset: "No food provided "due to a strike the previous day". Not sure why this would impact on providing a sandwich or snack particularly when champagne was still available for first class passengers."

Miinukset: "Half the screens were not working - crew were made aware but nothing was done. Vegetarian choices were poor to non-existent ; I witnessed crew insist to a passenger that there were no vegetarian options! They finally cobbled something together for him but not a pleasant experience"

Miinukset: "KLM crew exceed our expectations"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Miinukset: "Staff rude and short"

Plussat: "Nice attention and good food. Plane and seats are confortable"

Miinukset: "Delays, took my hand luggage into the hold,"

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "The service"
Miinukset: "The food."

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "Last year I flew Lufthansa which was my worst experience flying ever. I thought the new standard was so low I would never fly to Europe again. I had heard KLM was good but I felt this was as good as could be expected actually much better. The food was even good."
Miinukset: "I would have to dream something up."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "Face recognition was amazing"
Miinukset: "Too hot on plane"

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Nice flight ...was comfortable travel ...good food.Thanks"
Miinukset: "No such things"

Plussat: "The flight to Gdansk took off and arrived on-time and the staff were professional."
Miinukset: "The flight to Amsterdam from Gdansk was late and I had to RUN to the connecting gate. 50 minutes is NOT ENOUGH time to go through passport control."

Plussat: "Food was excellent, service from staff was friendly, and entertainment options were great."
Miinukset: "Not a lot of shoulder room being in the middle seat. But it had adjustments options for a lot of other things which were good."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "Norhing"
Miinukset: "They have mabaged to lost my luggage"

Plussat: "Good service onboard, good food. On time."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "The staff are the best European crews I have encountered. Naturally friendly, professional and fit looking. Nothing is too much trouble"

Plussat: "Pleasant flight"

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."

Plussat: "Good efficient flight crew friendly and helpful"

Plussat: "Flight was delayed for three hours and was a very stressful flight"
Miinukset: "Flight was not on time and got to destination very very late pier management of aircrafts"

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "Short-hop flight, fit for purpose."

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Plussat: "Airline staff good and professional"
Miinukset: "Nothing one can do, for a 6.2" guy, the metal bar that forms the shape for the pouch for magazines and such digs into knees, ESP if person in front adjusts seat back. Fold out table barely accommodates laptop."

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Loved this 747! Crew was professional and food was very good."
Miinukset: "We had a long wait (25 minutes) at the gate because we were early."

Plussat: "The cabin crew were fantastic and funny"
Miinukset: "Tiny seats"

Plussat: "Great smooth flight staff was pleasant and the overall experience was fantastic."

Plussat: "Was able to check in online, very convenient and easy to access site."
Miinukset: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Plussat: "Having exit aisle made a huge difference in comfort Crew were EXCELLENT"
Miinukset: "Food was not very good Tasteless and rubbery"

Plussat: "Much more civilised for the same cost (or less) as the budget carriers. Proper food and drinks included as is the norm with international flights even though it's a very short haul."
Miinukset: "The stinky guy behind me, but that's not the airline's fault."

Plussat: "Service of the staff was great"
Miinukset: "Turbulence, with all our technology we still cannot avoid this?"

Plussat: "10 hour flight - I was well looked after, regular drinks, the food and snacks were good enough and tasty. The in flight entertainment was good - latest movies and worked a great variety of tv, books and movies. The airplane was modern and comfortable"

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Plussat: "The plane is clean and comfortable. The boarding was easy."
Miinukset: "The staff on all SAS flights seem a little lazy."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "food good"
Miinukset: "techical problems announced AFTER plane was fully boarded, took 1-1/2 hours with no refreshments offered except the water bottles at seat. However, captain did make periodic announcements as to progress of repairs."

Miinukset: "Flew SAS Plus. Extra seat width and leg room made all the difference versus SAS Go. Money well spent."

Plussat: "Friendly crew. Good food. Uneventful flight."
Miinukset: "Flight was slightly delayed in departure."

Plussat: "Nice crew"
Miinukset: "There was three hour delay Boarding was chaotic and very bad organizedMain course was good, but poor snack Entertainment program very poor"

Miinukset: "Outstanding service, comfort, food, entertainment options May have been best experience ever flying"

Miinukset: "Could not have been better"

Miinukset: "My connecting flight was late and it was confusing where I needed to go from customs to catch my next flight. More info available on the app would have been helpful"

Miinukset: "Late departure. No roof during queuing for loading and rain..."

Plussat: "No problems. I was satisfied"

Plussat: "Plane seemed new and modern. Friendly staff, attentive."
Miinukset: "Only one side of my headphones worked, seats not very comfortable."

Plussat: "Boarding on time"
Miinukset: "Unfriendly crew & awful food"

Miinukset: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Miinukset: "No food or even water"

Plussat: "Leg room, bottle of water waiting at seat, as well as pillow and blanket. Large number of entertainment choices."
Miinukset: "Only one free drink per meal, otherwise only tea or coffee."

Plussat: "The water bottles, pillow, and earbuds were on the seats."
Miinukset: "The returning flight to the US they did not dim the lights so that it was comfortable to sleep. A red light was shining down on my head most of the trip because I had a window seat. It was very annoying."

Miinukset: "Delayed flight, missed connection, lost baggage."

Plussat: "Staff efficient."
Miinukset: "Leg room is tight. No free alcohol. Dinner was very good. Lunch snack was tasteless."

Plussat: "I was treated by the cew very, very badly. Food was terrible."

Plussat: "Very comfortable and smooth flight, on board entertainment on first leg of trip was great. Food was fresh and good. Nice coffee & Tea service,"
Miinukset: "Boarding was a little scattered, but ok"

Plussat: "Smooth flight, boarding was seamless."

Plussat: "The crew is great. Did everything within their abilities to be comfortable"
Miinukset: "The cabin was too warm for the duration of the flight. The movie content wasn't that great. Also, the headphone jack on my seat was temperamental and I lost sound quite a bit. I wish they had more vegetables in their dish"

Miinukset: "Horrible. They claim "free wifi" but it didn't work. 8.5 hour flight without wifi is ridiculous."

Plussat: "On schedule, great crew"

Plussat: "Great crew, on schedule."
Miinukset: "SAS is packing in 200 passengers in their Airbus 321, so no space and seat comfort like 0. Also make sure you have paid for bags, Kayak will sell you tickets that don't include bags.so double check your reservation. If you are stuck with a ticket that doesn't include bags, call SAS an add bags $35 per bag. Do this at least 24 hours before departure.SAS is the only one that can add the bags, kayak is unable to add bags after purchase."

Plussat: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Miinukset: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Plussat: "A female pilot! Nice crew. Clean bathroom."
Miinukset: "No complimentary peanuts or cookies! Paying for soda or juice. Very tight legroom. Window wouldn't close."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "The movie selection"
Miinukset: "To be boarded and wait for more than 45 minutes inside the plane for a second pilot."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Great entertainment in modern plane with good service."
Miinukset: "Having to purchase alcohol is annoying on transatlantic. At least offer a wine or two."

Plussat: "A340 just had a remodel. No media boxes installed under the seats taking up foot room"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "The flight was good : excellent pilot and crew. Good takeoff and landing. Short but sweet flight."
Miinukset: "Leg room is a nit short for tall people. Everything else was great."

Plussat: "The flight attendants were good at checking on the needs of the passengers"

Plussat: "SAS is the best airlines !!"

Plussat: "Very fast boarding, clean aircraft and efficient, friendly service. Caught a break and had a smooth flight and landing"

Plussat: "Crew and comfort were both according to good standard"
Miinukset: "Boarding was a little messy as some rows could embark from the finger Others had to go through an external stairway. Doing so at 8 in the morning with 8°C outside was not very pleasant"

Plussat: "Introduce meals even to economy class"

Miinukset: "Unfriendly and rude desk help. Rude and insulting. United was a real disappointment. I will ask my travel agent to be in touch re screw up the economy plus seats. I had to pay extra for what our itinerant said had been booked. Mary, at the desk at C12 in Delles, she wouldn't give me her last name was unbelievably insulting and unhelpful."

Plussat: "great plane and food and crew"
Miinukset: "cant pre book luggage way too expensive for bags"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Comfy and good movies!"

Miinukset: "Only water or coffee/tea. Not even soda."

Plussat: "We were within a reasonable range of on time arriving, although we were delayed 30 minutes at the start due to fueling issues. Crew was average: no problems, no extraordinary acts of kindness. Great selection of movies to watch onboard."
Miinukset: "Tight seats, lousy food, even for airplane food."

Plussat: "Sear had great leg room."
Miinukset: "No complaints at all, the pilot did a great job!"

Miinukset: "Lost luggage delivered today"

Miinukset: "All was great"

Miinukset: "The Premium Eco seats are a catastrophe. They don't recline: the seats only slide down slightly but the upper part of your body doesn't move much. This makes for a poor experience, especially on a night flight. Except if you need the extra width, Eco has better value."

Miinukset: "Entertainment system was not working on all seats"

Plussat: "The crew was great"
Miinukset: "1-2 +cms leg space"

Plussat: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plussat: "Crew memebers"
Miinukset: "Nothing"

Plussat: "Seats are comfortable on Business Class. Service is good"
Miinukset: "Constant delays specially from CDG! Poor cabin service specially on this flight."

Plussat: "Nothing !! Such a bullshit flight ever !!!"
Miinukset: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Miinukset: "CDG airport in Paris is a very inefficient and by far the slowest airport. I recommend other passengers to get to the airport at least 4 hours before their departure."

Plussat: "Friendly crew"

Plussat: "Arrived on time."
Miinukset: "Overhead luggage storage jammed with luggage belonging to someone who was sitting far behind my seat."

Plussat: "Red wine was excellent"
Miinukset: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Miinukset: "Lost my luggage."

Plussat: "Plane was new, and seatback screen responsive and functional."
Miinukset: "Economy seats not very comfortable, very tightly packed together"

Miinukset: "Air conditioning too cold. Wasn't offered an evening meal. My luggage went missing and I'm still waiting for it to be delivered."

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Plussat: "Crew was friendly and attentive but hard to understand"
Miinukset: "Airport experience was inefficient. Long unattractive walk, boarding was tedious: the automatic check-in was not helpful and required so many more staff. Random security check was redundant and chaotic."

Plussat: "The crew was very gentile."
Miinukset: "No enterteinment on the plane."

Miinukset: "they lost our luggage very inconvenient"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Plussat: "My seat"
Miinukset: "Crew"

Plussat: "Efficient and smooth flight. Service was great and flight attendants were friendly"
Miinukset: "Nothing"

Miinukset: "Our flight was delayed so we could not make out connecting flight. We had to wait 6 hours get another flight to Atlanta and then fly to Boston the next day, longest flight ever was horrible I called out sick from work too."

Miinukset: "Flight was delayed by 1h30min, so we arrived very late"

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Miinukset: "Airplane really old. Cabin configuration economy was in front of economy plus. Just 1 bathroom for economy and economy plus. Economy plus seats old and uncunfuttable ( more than it should be )"

Plussat: "Crew were pleasant most of the time"
Miinukset: "Boarding process is total chaos Took 40 mins to.check in at desk , pre ordered for wheelchair Never showed ...total zoo Beds advertised as lie flat bu they are NOT 180 degree flat , legs hang down - bad for circulation"

Plussat: "It was quick, very good space in premium economy. Good and friendly service. The food was better than expected"
Miinukset: "The crew did not announce the score of soccer cup semi final between Belgium and France"

Miinukset: "CDG is a monster. The distances are long . The signage is poor and when I asked for directions the diirections I got were wrong."

Plussat: "Flight attendant was very nice."
Miinukset: "We got socked with 40 Euro fees for our carry on plus personal item being 2 lbs over. The biggest problem is they were picking and choosing which bags they weighed. 10 people behind us and before us got in without incident. Plane wasn’t even half full so they were deliberately trying to make more $."

Plussat: "The space and the people"
Miinukset: "Nothing"

Miinukset: "Movies were dated. Crew spoke limited and broken English, not good enough for international flights."

Plussat: "great seat, good food and drink, pleasant staff, efficient boarding and exit."
Miinukset: "no complaints"

Miinukset: "It was delayed. I missed my flight. Now I don’t have a bag. I am not sure when I get it back or if I have to go all the way back to the airport"

Plussat: "Smoothness of flight and service"
Miinukset: "In a french airline, chinese-cuisine meal was more attractive than western. Unbelievable! Entertainment: films were either too old, or too uninteresting"

Plussat: "Crew was welcoming"
Miinukset: "Space between the seats was too small."

Miinukset: "My baggage was broken"

Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Miinukset: "The leg-space is very narrow The chair is very tiring No entertainment at all Food was tasteless But most surprising was that we were on stand by for our connecting flight. Though we bought the tickets months ago and we got our luggage checked in all the way to the final destination."

Plussat: "Crew was great"
Miinukset: "Not enough food"

Miinukset: "Too crowded"

Miinukset: "I was forced to rebook my 3rd leg after taking trains in the middle."

Miinukset: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Miinukset: "The flight wasn't full but still had some people seated next to each other. Flights should allow for social distancing right now"

Plussat: "TAP always has great team members and crew. They are polite, professional and helpful. The flight itself is comfortable and relaxing; very enjoyable."
Miinukset: "TAP does not check your bags all the way through if you are having a layover. This makes NO SENSE and requires that you retrieve your luggage from baggage claim, and then check in once more and then another trip through security once again! This never happens in the US - one of the few things we get right. Also, I have never had to board a plan from the tarmac since 1970 in the US - why do we have to always wait for and take buses from our check in gate out to the flight line? And how is this ever considered, "Premium Boarding?" It's like a cattle car. Fix these things and I will sing the praises of TAP forever."

Miinukset: "Seats were atrociously uncomfortable for a 6'1" man. Less than zero leg room due to ridiculously tight row spacing and non-reclining seatbacks. Had to attempt to cram in sideways - resulting in serious pain by the time the flight finally landed. Intercom system, especially from the captain, was painfully grating and loud. Boarding was extremely slow, in part because gate personnel made no effort whatsoever to police and enforce the four-group boarding process (premium - no carry-on - group A - group B). People boarded whenever they felt like it, many carrying on huge backpacks and multiple other pieces. Will definitely avoid TAP in future."

Plussat: "Nothing the crew was mean and rude I’ll never fly TAP air Portugal again"

Plussat: "Good service on the plane, the food was good and the seat was very comfortable."
Miinukset: "The boarding process was a bit uncomfortable at the Lisbon airport. The space provided at the gate for the passengers to wait was small, with everyone trying to fit in front of the gate, it was tight."

Plussat: "Some on crew lovely. Others terrible, bitter people, not at all suited for customer service."
Miinukset: "Disgusting food. Price gouging for checked baggage. Surly attitudes."

Plussat: ":("
Miinukset: ":("

Plussat: "The crew and personal were ok."
Miinukset: "They have the most uncomfortable seats in the industry. Seat was literally 5 cm (2 inches) thick and did not recline. Impossible to relax/sleep, I ended up with back pain and legs cramped for 2 full days. Terrible overnight flight. Luggage policy is not clear. Carry on items have to weight less than 8 kg (normally is 12 kg), and to check your bag you have to pay. No personal tv/entertainment."

Miinukset: "Maybe have one flight be on time. Train ground crew how to put on fuel."

Plussat: "Nothing, I tried to cancel the reservation 3 days after I made it and couldn’t even get a percentage back. What a waste."
Miinukset: "Let me cancel the flight for a percentage back so I didn’t have to waste the entire price of the flight for a ticket I couldn’t use."

Miinukset: "More newer movies and better main course."

Plussat: "Nothing"
Miinukset: "Baggage crew broke both our suitcases. Awful crew who was really rude to me when I was desperate for the toilet as seat belt sign was constantly on. Hot flight with hardly any air con"

Plussat: "The crew was good. The plane was clean. The snacks provided were good."
Miinukset: "The flight was delayed so that could improve. There were no entertainment options. It was a short flight but at least they should have a audio channel or something."

Miinukset: "The airline staff closed the gate and would not let all passengers board, causing over 30 to have to be rebooked on flights the next day."

Plussat: "The flight was very late taking off, but the crew was very helpful organizing assistance upon deplaning"
Miinukset: "The flight should have been on time. I was very nervous about missing our connection, but lucky for us that plane was also very late!"

Miinukset: "The plane was delayed 20 minutes, then another 20 minutes, then another 20 minutes, ended up leaving over an hour late"

Plussat: "Crew and on time flight"
Miinukset: "Entertainment"

Plussat: "A short but very pleasant flight and food was served, excellent in every category."
Miinukset: "Nothing, it was the best short flight I've ever had. The staff were very attentive and did a great job of keeping everyone happy."

Plussat: "the crew was very helpful and friendly"
Miinukset: "The Lisbon airport could have more places with working electrical plugs or USB ports in order to charge devices while waiting for your flight."

Plussat: "Overhead luggage space"

Plussat: "Excellent landing, adequate number of attendents, food served, wide aisles"
Miinukset: "I would not do Nee as well ll for the twwwo plus hour flight. If the center seat was occupied as there simply was no space for my knees."

Miinukset: "Delay one hour"

Miinukset: "Book wheelchair assistance for flight, all went well. At destination Lisbon, no wheelchair no assistance very poor service."

Miinukset: "Pilots on strike. Faro to Lisbon flighted delayed. Missed connection to London. 6 hour delay in Lisbon."

Plussat: "The crew was very king"
Miinukset: "the seats were very uncomfortable because the backs were not adjustable"

Plussat: "Check in was handled professionally and personally. Service throughout the flight was cordial."
Miinukset: "The entertainment system was non existent on the Airbus 319."

Miinukset: "TAP seems to have trouble landing at its own global hub. Three hours wasted in Porto before the traffic over LIS had cleared up. First time TAP, last time TAP."

Miinukset: "Nothing meal was fine , flight on time, good experience."

Miinukset: "flight was delayed. ended up missing our flight from newark home."

Miinukset: "Flight crew prohibited us from using FAA approved child seat on board despite airline regulations explicitly accepting FAA approval. Flight crew also refused to give any reason. Their communication was not curteous."

Miinukset: "Not good I book a fly"

Plussat: "Despite the constant delays, overbookings, and other mediocre treatment of the passengers the crew and TAP personnel remained friendly"
Miinukset: "Flights constantly delayed, overbooked flight without a solution, overbooked hotel... Arrived at destination (Bru) 24h after arriving at airport in Faro. Will avoid TAP at all costs."

Plussat: "car rental service SIXT"
Miinukset: "having to check bags that we didn't on the way to Faro was annoying long line at entry (my husband and I used EU) but they made my mom and sister go in the other longer line this time we had to run for connecting flight and my mother is elderly"

Miinukset: "Baggage fees were unacceptable. All but one of my group of 12 had to pay and we were not told why. It was not clear that this should have been done via the website prior to the flight and why is it significantly cheaper online? Very disappointing."

Plussat: "Crew on flight was pleasant and good at updating on progress of flight."
Miinukset: "TAP has terrible customer service and support. Was told on check-in that flight did not include checked luggage which is bizzare/unreal for an international flight especially since I also paid to upgrade my ticket. Even in explaining to me the person on the phone was rude. This was very disappointing as I had such an amazing trip to end on this sour note."

Plussat: "Good pilot and flight attendants"
Miinukset: "Delay caused my group of 12 to miss transfer to hotel so we are tired and hungry"

Miinukset: "This airline company was looking like a scam. I was refused the flight. Then promised compensation, which was then refused again. Treated like kettle. Simply corrupt company."

Plussat: "Both check ins (to and from Boston) the staff were rude. No information, just alot of speaking Portuguese to other staffers while my family and I stood there. The flight and crew were good, clean, kind and efficient."
Miinukset: "There was a strike in Lisbon. Thousands of people trying to go through security and four people working the booths. Plus NO information. Just chaos, bad feelings and HOURS of standing in lines. Stressful. Will NEVER go to Lisbon again."

Plussat: "Charging clients laugages exorbitant"
Miinukset: "To pay twice the ticket and bagages"

Miinukset: "There is only one unusual thing - the flight attendant was poking me to ask if I wanted food as I was clearly asleep and did not want to be bothered. There were still 90 minutes left till landing. Awkward and unnecessary and why in the world would she do that? Let people rest, please. :-)"

Plussat: "Everything"
Miinukset: "Some delays at the airport but service is excellent."

Plussat: "The flight was very quick but pre boarding process was too long.There was no beverage service on the flight."

Plussat: "Flight was in Time"
Miinukset: "We got only mineral Water on the Flight but booked a full service flight"

Plussat: "The flights was conducted safely and professionally."
Miinukset: "Minimal legeoom on the Airbus A319; several inches less than on the next TAP leg to BCN."

Miinukset: "easy flight,"

Plussat: "The crew was very friendly and check-in was uneventful. A group of us traveled from MXP to EWR via LIS. Excellent ride on each leg."
Miinukset: "I love the flight attendants uniform. The ticket agent allowed me to change my seat to the exit row with no extra charge. Some of my group was charged for overweight bags and others weren't. A little inconsistent."

Plussat: "Lots of leg room, seats recline nicely, the flight was not full so there was room to move. AC power under the seats, plus an USB charger in every seat"
Miinukset: "The seats, just were not comfortable enough for that long of a flight."

Plussat: "A short flight, on-time."
Miinukset: "Tiny seats"

Plussat: "Five stars for TAP, good attention of its staff, good food and attention during the flight."

Plussat: "Roomy, clean, meals included-didn't think airlines did that anymore, very friendly staff"
Miinukset: "Nothing-no entertainment but this was a short flight so didn't matter to me"

Miinukset: "Free water would be nice!"

Plussat: "Bad for 12 hrs flight passengers need hot food"
Miinukset: "Long flight is not about just saving money"

Plussat: "Very smooth flight with comfortable seats even for low fare customers"
Miinukset: "I got flagged for extra security, which lead to some extra confusing steps and extra stress. This was compounded by strange behaviors of the digital kiosk (probably related to the security screen), crowded airport, and language barriers."

Plussat: "Entratieiment was good. Vibration on seats all the time. Nothing complimentary. Not even water."

Plussat: "Nothing"
Miinukset: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."

Plussat: "The main issue was the delay in boarding."
Miinukset: "Also, we had to check a bag even though there was enough overhead space."

Plussat: "The seat was great, the plane was good"

Plussat: "We liked VERY LITTLE ... we will never fly Norwegian AGAIN... I will look for a different airline plus, I will tell anyone I can not to fly Norwegian Air period !!!"
Miinukset: "NO, THE CREW WAS “NOT” AMAZING !!! They were VERY UNFRIENDLY... if you ordered food in which Is RIDICULOUS YOU PAY for EVERYTHING even a SODA in the first place. It is delivered with ZERO customer service!!"

Miinukset: "There was no food. Only by purchase which is bad for transatlantic flight"

Plussat: "Crew was very efficient and attentive when needed."
Miinukset: "I was shocked that such a long flight and passengers must pay for any snacks or food. We brought our at the airport for half the price the airline charges as well as twice the amount of food."

Plussat: "Crew friendly and attentive. Seats in Premium really good."
Miinukset: "They made everyone vacant the gate area and stand for at least 45 minutes prior to boarding. Flight was rescheduled to leave 1 hour and 05 minutes later than advertised then was approximately 25 minutes later than that leaving. This was my first time flying with this airline and l will have second t"

Plussat: "Price"
Miinukset: "Free drinks"

Miinukset: "Carry on luggage had to be put below AGAIN as there wasn’t room in overhead lockers. Then had to wait 25mins for luggage at carousel."

Plussat: "Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants"

Plussat: "Business class seat can't recline to a flat seat"
Miinukset: "Quality of the seat."

Plussat: "Cheap ticket."
Miinukset: "Old plane, no food offered on a 7 hour flight, curt crew, no in flight entertainment, extremely cramped seats."

Plussat: "The options for beverages/food and entertainment"

Miinukset: "I missed this flight because my connecting flight was delayed. When I reached this airport the gates were closed and they would not assist me. I had to go through kiwi which was VERY difficult in a foreign country. Kiwi did not reply quickly or helpfully to any request for assistance through the app."

Miinukset: "We bought the ticket with 1.5hrs connection in Stockholm and the experience was very bad. First bad surprise was on the ticket price. The ticket price on the beginning was good, but after adding only one check-in bag (normal for international flights) and selecting seats and meal the price went up by another $140. Then on the day of the flight we got a message that our first flight was delayed by more then 2 hrs. We called to Norwegian and asked for solution, but were told that the next flight available is 1 WEEK LATER! and we can or stay in Stockholm for a week on our own or to get refund for the ticket. Finally we found alternative flight for the same price and cancelled the ticket."

Plussat: "Mid-air"
Miinukset: "We were late boarding and took off late, now we have landed an hour ago and still sit on the tarmac. This is ridiculous. Screens in seats do not work. Terrible and I would avoid."

Miinukset: "Only two self check-in kiosks were working. The flight was delayed two hours and there were no updates."

Miinukset: "The flight was run by a very rude crew from HIFLY airlines. The plane was very old. For a flight from Paris to LAX, you'd think there'd be some kind of entertainment and yet we had nothing but a really old tv. There were no USB charging ports. Everything was so loud. I've been flying for years and I've never had anything as bad as this. Somebody puked on the bathroom door and the crew just put a blanket down to cover it up. Everything smelled. AND ON TOP OF ALL OF THAT, they charged me 80 euros for 1 checked bag. Meals were 45 euros EACH WAY and for a glorified tv dinner and a snack. Not worth it in anyway. I've never been more dissatisfied with a flight in my life."

Plussat: "Nothing"
Miinukset: "Paid for an isle seat but assigned a window. No organization at boarding. Lots of signs for bag restrictions but not heeded or adhered to by passengers or staff. Ridiculous!!!"

Plussat: "Board crew were pleasent and helpful."
Miinukset: "Plane was dirty."

Plussat: "Entertainment system"

Plussat: "The crew was very friendly and helpful. The boarding process was fast and efficient. The crew was very fast in their response time especially when food was ordered. The entertainment was probably my favorite part of the ride because it helped pass the time."

Plussat: "We took what was to be a 9 hour flight from Denver to London and the service was great. My fiancée has allergies to food and the staff took good care of her and made sure that she was getting meals that had no triggers in them. For me the seats are always a bit too tight for people with real shoulders. It’s okay though I’m used to that. But then landing 40 minuets early was great. It allowed us to go through the border and still be on our way as quickly as if we were home in the states."

Miinukset: "an hour + late an hour + late boarding an hour waiting on the plane for a few reasons"

Plussat: "decent leg room in economy, loved the humid air and low cabin pressure, polite staff"
Miinukset: "very few vegetarian , and almost no vegan options for food."

Miinukset: "There is no organization when boarding due mainly to the staff's poor training/handling of groups. I also believe that when selecting seats, they should indicate where lavatories are. This knowledge is fairly reasonable to have when choosing where one is to (uncomfortable) sit for a minimum of five hours."

Plussat: "My seat was comfortable,bathrooms were clean."
Miinukset: "Some not all of the staff was a tad bit cooler in demanor than was needed. Too much movement by other passengers."

Miinukset: "A multi-million dollar company that does not offer you a glass of water on a 7-hr flight, unless you buy a meal. Classy."

Plussat: "Staff were courteous and the anenities were good - plane itself excellent"
Miinukset: "Four hour delay in boarding put us too late into London for a planned festivity."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "The crew was lovely. The seats were comfy. Broad movie selections. The overhead space was probably the best part."
Miinukset: "The single thing that made me never want to fly this airline again was that we were not offered a single drink. Not even water. The only people allowed to have a drink were those that preordered food. I wasn't aware I needed to do that and have no problem ordering food onboard (which I did) but to be completely over looked for even a cup of WATER? It was quite humiliating to not even be looked at unless I was someone that preordered food. I just don't understand that at all. Even on a 30 min flight to Akron I get a water or soda or coffee. This was an 8 hour flight!"

Plussat: "Its very cheap! But its a typical no-frills airline that doesn't give you food, extra leg room, etc. The woman at the check in line was super nice, though, and gave me a seat in an empty row."
Miinukset: "They didn't give us any (free) food for a flight from Providence to Dublin. You have to get your carry on approved by the check in desk first, so you can't go right through security even if you've printed out your boarding passes."

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "New Boeing 787, Very nice plane, comfortable, great entertainment. Watched 3 movies I had missed."
Miinukset: "Online checkin and seat selection did not work. We still got the 2 aisle seats we wanted but not together."

Plussat: "The plane was clean and there was a lot of space for luggage. At baggage claim the bags came quickly."
Miinukset: "The crew seemed like it was their first day on the job. I understand they were probably trying to provide quick service, but they were running around chaotically and were not very friendly. They seemed cold. Also on a long flight charging for water seems ridiculous."

Plussat: "Friendly crew. Excellent entertainment system."
Miinukset: "Delayed boarding. Poor food quality for a ridiculously high price."

Plussat: "Convenient, reasonable Well staffed and pleasant Boarding handled well"
Miinukset: "Slight delay on take off"

Plussat: "The flight attendants are very welcoming and kind. The cabin has a positive atmosphere and comfortable seating. Food was also surprisingly excellent."
Miinukset: "A bit cold."

Plussat: "Staff was courteous, good service, and the plane was very nice."

Plussat: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Miinukset: "If I had to nit-pick. The sandwich was about 95% bread,"

Plussat: "The staff was friendly and seats were comfortable enough. Good entertainment."
Miinukset: "Boarding delayed with little explanation, no meals provided without purchase even though flight was overnight and 10+ hours (haven't experienced this before), pricey food/drinks ($3 tea/water), some bathrooms out of order, screens unadjustable to seat position, no pillows or blankets provided"

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Miinukset: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"

Miinukset: "Flight was handed off to another airline - both airlines blamed each other for any problems. Misinformation regarding seat upgrades. Flight ran out of drinks."

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "First time flying Norwegian internationally and it was fantastic. Brand new plane with a nice entertainment system and high tech window shades. Super nice employees and the food was alright as well. Will fly Norwegian whenever I can."