Etsi halvat lennot reitille Baden-Württemberg $[7232-Helsinkiin

Plussat: "Yes,very helpful"

Miinukset: "the flight was delayed by about 30-45 minutes"

Miinukset: "Canceled flight"

Plussat: "Free wine!"

Miinukset: "Media screen did not work and flight attendant was indifferent and made no attempt to resolve. If a passenger made a request we/they were told they were too busy. Food was minimal at beat."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The red wine was good and the crew made sure that we were well hydrated. The flight was very smooth."
Miinukset: "The quality of the meals was poor - tasteless food, possibly loaded with preservatives."

Plussat: "I liked the crew and how friendly they were. Pilots were great too. Wished they would have taken the same consideration ind DFW. The lady at the counter sent me to the wrong gate and left me there for over one hour then told me oops I forgot to tell you the gate changed. You need to hurry your flight leaves out of terminal E17 I was in c37"
Miinukset: "When the employee made me miss my flight (accidentally). Also on our flight I couldn’t watch a movie because the electronics did not work."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Stuttgart to Frankfurt was good.. ."
Miinukset: "None"

Miinukset: "There was hardly any communication about the delay."

Miinukset: "boarding was late and slow, arrival at Frankfurt late"

Plussat: "We were greeted by cookies upon entering the flight. I liked this experience. for a 45min flight everything else was as expected."
Miinukset: "having to climb up 6 stories with carry on luggage isn't fun. Some elderly people were struggling, caused everyone to slow down. I'd have taken the elevator if I had known we had to walk all the way up. Regardless, my expectation of German airports and German engineering is high, but things we take granted in US like escalators are a luxury in Germany and clear directions are missing... on the oncoming flight we had to wait for a door to be unlocked while everyone was stuck in the aisle way and stairs.."

Plussat: "Used an Airbus 320 this flight, which is larger than the Bombardier and much better overhead storage. Flight is approximately 20 minutes and does not have any service such as food or entertainment."
Miinukset: "Flight left 10 minutes late. Making next connection is stressful since Frankfort airport is large and they do not schedule enough time. Security lines very long over 25 minutes."

Plussat: "I like everything about Lufthansa- the professionalism of its flight attendants, the food (yes!), the inflight entertainment options. I'll even lengthen my flight so that I can take Lufthansa on the longest leg."
Miinukset: "Actually, nothing!"

Plussat: "No food was served. requested vegetarian food never came thru"

Plussat: "On time"
Miinukset: "Nothing"

Plussat: "Movies"
Miinukset: "Boarding delayed, awkward & slow. Employees rude and bossy. Crew on board not pleasant or helpful. Food disgusting. Noticed same dramatic difference in passenger treatment between SFO and Frankfurt legs of the flight. They treat the mostly Indian customers differently. I go to India every year. It was same last year. My suitcase broken in transit. Reported. No call back after several days. I’m US citizen of German ancestry. I feel badly about lack of service for India bound passengers."

Miinukset: "The chicken was too spicy & hot for general public. You should take lessons from Swiss Air... food was delicious!"

Miinukset: "Boarding was a mess"

Plussat: "I liked how smooth the boarding was handled. The flight attendants where polite and helpful. A very comfortable flight."
Miinukset: "No complaints"

Plussat: "It was quick and smooth. Snack provided. Baggage arrived quickly."

Miinukset: "Boading priority was not possible, due to the massive amount of people crowding the entrance. Very hectic and uncoordinated boarding process. I always fly first row to be able to work with my laptop, however due to a last minute plane change the new A321 did not have a 1D or 1F, only 1A and 1C. I had booked 1D, but was moved back to 5D with absolutely no option to change back to the first row to finish my work. I had to sit sideways to be able to work, and it was extremely uncomfortable. I don't understand why they couldn't have moved me back to the first row and move the non-SEN/HON sleeping members back to 5D and 5F, or at least asked them if they would mind. The plane was massively late, and I missed my followup meetings at the airport."

Plussat: "Great crew service, comfortable, modern, captain kept us up to date and actually made up for the lost time on the delays to take off and got us nearly back on schedule."
Miinukset: "Food wasn't the best tasting, and made me sick."

Plussat: "Service, entertainment, flight"
Miinukset: "The food was not tasty at all"

Plussat: "The crew were amazing!"
Miinukset: "I had to pay extra for "out of sequence" booking as I wasn't able to catch the flight out of Manchester to Athens. so i booked a different flight the next day to a different airline. Lufthansa canceled my booking as I didn't take my outbound flight, when they found the booking, they asked me to pay extra. Such a waste of money! Although, the crew on the plane were really good!"

Plussat: "Not much"
Miinukset: "Delays and cancellations required me to go through security 4 times, deal with 4 different check in agents (at 3 different locations) and 2 international calls to Lufthansa customer support before being able to rebook my ticket. It took 3 hours to get rebooked, and just barely made it to the new flight. Lufthansa Agents at airport were rude, would often make me wait while they did other things, and then just tell me that they couldn't rebook me, and I needed to go to another line."

Miinukset: "My entertainment screen was barely functional. Also, I was in a window seat and the space under the seat in front of me had a white metal box taking up part of my legroom. Not anything I would have seen on a seating diagram."

Plussat: "Brand new Airbus 350 on the first transatlantic flight for Lufthansa was very nice"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "A strike caused us to have to shorten our vacation and we lost the money on all hotels and tours. The treatment by staff was unpleasant. I hope the other 350,000 affected people were treated with more courtesy."

Plussat: "Food/drink choices and portions were very generous on our long haul flight over the Atlantic into central Europe from the west coast of the the US. Efficient boarding. Lots of entertainment options as well."

Plussat: "Outstanding cabin service from start to finish! Great, tasty food! Wide variety of beverages...and all beverages served "on the house"/complimentary. Comfortable, spacious seats, even in economy class seats. I haven't flown on many non-U.S. airlines, but when it comes to cabin service, Lufthansa blows away any U.S. airline I've flown on, including long overseas flights!"

Plussat: "There was nothing to like. Bus arrived late, then got stuck in traffic. Missed connecting flight to US. Nice agent though who rebooked me."
Miinukset: "Bus connection not a good idea with the enormous traffic on German roads!"

Plussat: "From Munich to Toronto, it was great, especially being seated where I wanted, the window. I was able to watch great movies too, and during a 9hr flight, thats really nice."
Miinukset: "The food could be better. Too salty. But it is better than nothing and it was hot! So that was good."

Plussat: "For SFO portion only: Entertainment media was excellent. Free Wine was very nice touch. Breakfast meal was either sausages or pasta. A more traditional American breakfast choice would have been nice. Toilet facilities were clean & ample in size & spacious Plane was very nice except for leg room where I felt packed in like a sardine!"
Miinukset: "Flight seat leg space was inadequate!!! Seat width was narrow for my hips."

Plussat: "Prompt; efficient."
Miinukset: "No issues."

Miinukset: "We had to take a bus from the gate to the plane, it took forever to pick us up, and then drove so far getting to the plane, we felt like we must be driving all the way to Venice!"

Miinukset: "My tv screen stopped responding 6 hours into the flight so that I could not watch it for the remaining 2.5 hours"

Plussat: "Good service, clean airy aircraft"
Miinukset: "Boarding in Munich not well organized for business class passengers as it could be"

Plussat: "TV service"

Miinukset: "Nobody was cooperative to reschedule the fly for normal price we have to bay one way tickets"

Plussat: "Loved business class and the lounge areas. Flight attendants were amazing."
Miinukset: "My luggage is mia(possibly munich). Have no clothes, no gifts to bring my family, and not questions answered the where and when ill get my luggage"

Plussat: "A short flight without complications"
Miinukset: "Because of the short time there was no service"

Plussat: "short and comfortable"

Plussat: "Got the seat that I paid extra for ,,,"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Miinukset: "It's KLM. What else do you need to know."

Miinukset: "The only complaint I had was that it was very warm on the flight (and I usually get cold on flights), and in the seats we had there weren't fans above the seats. A few rows up they had fans, so apparently you have to pay extra for air... This wouldn't be a big deal on a short domestic flight, but for an international flight it was a long time to be uncomfortable!"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Flight got cancelled"

Miinukset: "KLM crew exceed our expectations"

Plussat: "Onboard crew were nice and polite. Flight was on time (a rarity)."
Miinukset: "The boarding crew was rude and unpleasant, the plane was boiling hot."

Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "Crew was fantastic."
Miinukset: "This was the most narrow airplane seat I’ve ever experienced. So uncomfortable."

Plussat: "quick/efficient boarding - good staff - good food - easy flight !"
Miinukset: "the connecting times for klm seem to be very close - if your running late to start - you may not make your next one -"

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Miinukset: "Flight was delayed, landing at vce took an additional 10 minutes due to no one at the jet way. Luggage service was very slow"

Plussat: "Seat 39A did not recline. The gentleman next to me spread his arms out a bit as he typed on his computer the entire way. So I did not get ANY sleep. Plus he got up at least four times."
Miinukset: "Except for the man next to me - great!"

Plussat: "Very friendly and helpful crew."

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Miinukset: "Boarding was confusing and disorganized"

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "Smooth boarding, clean seats/plane, nice small aircraft (2 rows x 2 seats each), surprisingly spacious (more legroom than expected - and I’m 6’2”)."
Miinukset: "About 1h30min delay without an explanation. All other planes in the terminal seemed to take off on time without a problem, without exception (aside from this flight, of course)."

Plussat: "Friendly staff, good service and on time departure/arrival."

Miinukset: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Plussat: "Pleasant flight"

Plussat: "Helpful and smiling cabin crew."

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "Equally friendly crew and experience. It was complimented by the time we got to spend in the fantastic KLM lounge while we waited for the flight."
Miinukset: "Nothing!"

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plussat: "Boarding/unboarding"
Miinukset: "Didn't allow my carry on. Said too big. Same bag was on earlier connecting flight on much smaller plane. Also on flight on Southwest week prior. But larger intercontinental flight wouldn't allow it."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "No chargers or tv on planes"
Miinukset: "At Amsterdam we were told that our checkin luggage wouldn't be at Sydney!! Some low fat meals were terrible!"

Miinukset: "There weren't too many options. The movie selection was very limited and the tv show were over 20 years old in some cases"

Plussat: "The flight was delayed by 40 minutes initially then a further 20 making it an hour late. Sitting at the gate there was then suddenly a last call to board the flight and a mad rush for everyone to get on. I appreciate that delays happen but the lack of communication ragardinh altered boarding times didn't make the situation any easier"
Miinukset: "As above"

Plussat: "The cabin crew were fantastic and funny"
Miinukset: "Tiny seats"

Miinukset: "Flight delayed, had to take two more flights and was a four hour trip turned into a 12 hour, 4 countries trip"

Plussat: "Spacious cabins, friendly service"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Miinukset: "Nothing​"

Plussat: "Short flight friendly crew"
Miinukset: "Good flight nothing to complain about. Was spoiled by the entertainment choices on the longer flights."

Miinukset: "Taking off late caused me stress because I had transferring flight within less than two hours in transit originally. So we arrived later about 50 minutes so I had to manage my situation and find my next gate and be on time. And an other thing that I disliked was that I was allowed to have only one baggage which was very unusual for international flight between two countenances. And the crew was not polite enough so she made fun of my Cary-on. In short, I expected more from KLM which is famous for them being "Royal" but not acting as one of them."

Plussat: "crew"
Miinukset: "food"

Plussat: "The price was nice."
Miinukset: "Plane looked unkept on exterior. Crew was nice but lazy."

Plussat: "Crew was great"
Miinukset: "Boarding is a zoo. Boarding by row is faster."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "My first part of the flight, from SFO to CPH, was good. It was the second part that was terrible."
Miinukset: "SAS never emailed the second boarding ticket and there was no agent at the gate to help me print one. I paid $20 days in advance for a front aisle seat (6E), but was boarded last (group H) and had to put my carry-on in aisle 26. The stewardess was very rude and seemed racist towards me."

Miinukset: "frankfurt airport security is a nightmare"

Plussat: "Economy Plus is great (I’m 6’10”) & had plenty of legroom! Good food, great service, nice entertainment package and got to stay in SAS lounge until boarding!"
Miinukset: "They need to serve drinks with ice! US passengers need ice in their drinks!"

Plussat: "My flight has been cancelled"

Plussat: "The crew was truly kind and accommodating."
Miinukset: "The food wasn’t very good. I purchased the WiFi and it was TERRIBLE. I had work projects I was hoping to complete on the trip and I could barely get anything to load beyond email. Total waste of money and effort."

Plussat: "Efficient friendly service."
Miinukset: "We were economy so no food was provided, as expected so cannot rate. No entertainment was offered either."

Plussat: "No problems. I was satisfied"

Plussat: "We rode economy. This was on par with other airlines. Plane was clean, Crew was good. On time. Actually seemed that the seats had a bit more room than the American Airlines planes."
Miinukset: "Cannot talk to a human. Check in was at a Luftansa kiosk. If an attendant at the Frankfurt airport had not showed us, there was no obvious way to guess how to check a bag or get a boarding pass. So if you do not speak German fluently, ask an attendant as soon as you get to the check in area, and save yourself some walking and time."

Plussat: "On time."
Miinukset: "The cabin crew was detached, and curt."

Miinukset: "The flight was more than one hour delayed."

Miinukset: "No food or even water"

Plussat: "The comfort and technology on the aircraft."
Miinukset: "NA"

Miinukset: "Expensive rates on luggage"

Plussat: "The crew was very kind"
Miinukset: "Nothing :)"

Plussat: "The service is nice, people are friendly, and good environment at airport!"
Miinukset: "The flight delayed too long...I was waiting total 8hrs in Copenhagen Airport! The first time I took SAS."

Plussat: "My Plus ticket brought me an excellent cold lunch despite the shortness of the flying time (only 1:10). The seats need more recline!"

Plussat: "Pleased with everything."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Miinukset: "Flight delayed too long, 2 hours. No snacks, only drinks."

Miinukset: "Due to a train mix-up, I arrived at the Frankfurt airport with only 53 minutes to get through security and board. Lufthansa would not let me through the process, even though I immediately told them about the problem. They not only refused to let me board, but also refused to reschedule me. I had to buy a whole new round-trip ticket at more than double the price in order to meet my family for our once-in-a-lifetime reuinion in Norway, but also make my existing connection for the return flight. It cost me an additional 999 Euros cash in the middle of my vacation because my Kayak ticket was not refundable."

Plussat: "--"
Miinukset: "Flight late, plane not very clean food..."

Plussat: "Great!"

Plussat: "The crew was incredibly friendly"
Miinukset: "I would have appreciated a vegetarian option for the meal."

Plussat: "Everything was very good. I enjoyed the flight very much. The staff was friendly, courteous and professional. The cleanliness was good."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "Noisy people in flight around. Attendant did not care to bring water when asked. Secret luggage fees of 70 EUR one way Never SAS again"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "The leg room. The great service and attitude."
Miinukset: "The food... needs to be improved, even if it means charging a fee."

Plussat: "Traveled business class after winning the upgrade bid. Really felt like there was little room for improvement. The physical set up, the service, the entertainment were all delightful. The privacy, the horizontal sleep option on a 9 hour flight were just special."
Miinukset: "Felt the food choices needed an upgrade. Fresh is not the only important ingredient."

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "The pilots were excellent : smooth takeoff and landing. The plane seemed a bit shaky at times in the air; perhaps it was windy, although the skies were clear. Good food; good stewardesses. Entertainment had very good movie choices and games."
Miinukset: "The side lights never were turned off, so it was hard to go to sleep. On a long overseas flight, there should be some down time. It was dark outside part of the time, but never dark inside the plane. The leg room is also a bit cramped for tall people."

Miinukset: "There wasn't free food but free coffee."

Plussat: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS"
Miinukset: "The crew and the flight and the booking etc. is all very good and easy. I greatly trust and enjoy SAS The one hour wait in line directly to get in at the gate is a bit odd, to board the plane. For me the seats are about 2 inches short and legroom and I just don't have space for my legs"

Plussat: "Introduce meals even to economy class"

Plussat: "The entertainment system is among the best of airlines."
Miinukset: "The Lufthansa representative in Frankfurt made me check one of my bags, when SAS clearly said I was allowed to have one carry-on and one personal item. This was not a Lufthansa flight, but the rude attendant insisted on enforcing Lufthansa rules on an SAS flight and refused to even allow me to voice an objection. I will not fly Lufthansa ever after this. SAS should have its own representatives who understand customer service at all gates."

Plussat: "The entertainment system is great, and it was much more comfortable with no one in the center seat."
Miinukset: "Charging for using the WiFi and making passengers pay for soft drinks? Really? Talk about being nickel and dimed. Pathetic."

Miinukset: "A very fat man seated next to me and occupied half my seat, very uncomfortable!!!"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Crew was excellent"
Miinukset: "Was put on standby because all passengers could not wait in gate area after checkin. Stood in public hallway for nearly an hour - no seating in area where told to stand."

Plussat: "Nothing , it was terrible flight ."
Miinukset: "I bought full price ticket, not STAND BY SAS DIDN'T LET CHECK IN MY FLIGHT FROM RIGA to SAN DIEGO. So I have problem everywhere . In Oslo I was waiting for my seat more than one hours. I very often was SAS, it was good, but never ever I will use this company again."

Plussat: "Flights were on time. Crew was great."

Plussat: "Flight timeliness and crew."

Miinukset: "See above"

Plussat: "I tried to check in a 30 lbs suitcase. There was no gate and they asked me to carry the check in plus my carry on down the steps to the airplane on the field. I had to refuse and then one of them carried the checkin down the steps."
Miinukset: "Not much. Bumpy flight. Lousy coffee."

Miinukset: "Flight was cancelled 2 minutes after departure time. Staff was rude when we tried asking questions. It took an additional 2 hours to rebook on another airline and we had to spend an extra night in a hotel near the airport."

Plussat: "Boarding was pretty much a free for all"

Plussat: "Comfortable seating in PLUS"

Miinukset: "Everything...I was not on the flight. The fight was cancelled due to the on-going Swedish pilot strike. The first option SAS provided was getting out in a week. I said that would not work. They then scheduled me on Lufthansa, but due to delays in Frankfurt due to weather we missed out connection to ORD. 4+ hours after standing in endless lines Lufthansa resheduled us the next day. But, it took nearly two days to get home."

Miinukset: "Boarding process could have been smoother"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Miinukset: "Things were very scratched"

Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."

Plussat: "everything"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Miinukset: "Original departure time: 08:50- Estimated departure time 10:20. Actual departure time: 11:00."

Plussat: "Was on time! Not croweded!"

Miinukset: "2 hr delay"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Miinukset: "The time. Ity was very delayed. Almost lost my last connection."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "it was just okay. nothing spectacular."
Miinukset: "my luggage was misplaced and I didnt have it for 3 days."

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "Nice flight"

Plussat: "It was comfortable and smooth."
Miinukset: "It was all good."

Miinukset: "Seats. Very uncomfortable"

Plussat: "The ease at which the check-in and boarding was done"
Miinukset: "Nothing"

Plussat: "Comfort"
Miinukset: "Choice of movies"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "All is satisified."

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Plussat: "It was very quick"
Miinukset: "Nothing"

Miinukset: "Wifi spotty"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Miinukset: "Delayed"

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Plussat: "was very disappointing that website doesn't have full information regards the second bag check in. The cost is different from checking on the web and checking at the airport."
Miinukset: "all the info should be listed on the web as well that the cost is half more than the website"

Miinukset: "Delay"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Vistas along Mediterranean departing Nice"
Miinukset: "Interesting conversation with fellow passenger"

Plussat: "Movie selection ok."
Miinukset: "Minimal coach legreeom even for an average-height passenger."

Miinukset: "It is too hard to carry stuff on the stairs at the airports"

Miinukset: "Seats were too closely spaced. Like a coffin. Will probably not fly Finnair unless the price is next to nothing."

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "Exit row seat had much more space for legs, very much worth the upcharge for this seat."
Miinukset: "Cabin temperature was very cool for me. Never used a blanket on an international flight before, and used a blanke on this whole 9 hour flight. Maybe a function of the seat location? Not sure but I was cold."

Plussat: "More space in business class (777-300) than many other airlines."
Miinukset: "Entertainment very limited. No adjustable air vents in this aircraft"

Miinukset: "New variety of food"

Plussat: "The crew was terrific."

Miinukset: "First class bathroom could have been cleaner and wider - very narrow, hard to maneuver"

Miinukset: "They made me check my carryon rolly which is allowed on every other plane in the world, which meant going all the way back into a chaos of hundreds of people to check in. Because I had a connecting flight to New York in London, the check in caused many problems...and everything inside soaking wet"

Plussat: "Friendly crew"

Miinukset: "Plane is old and entertainment facilities are no longer appropriate"

Plussat: "The crew was very helpful in all respects."
Miinukset: "Not getting everyone standing in line to board one hour and 10 minutes before scheduled departure."

Plussat: "crew was wonderful, great food, quick boarding"
Miinukset: "cant think of anything"

Miinukset: "Boarding at CDG was awfully slow"

Plussat: "Crew was very nice and the food was excellent"

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "We were a little delayed, so I read my book. Not for long though as I was really tired after my flight from Los Angeles. I fell asleep right after take-off and didn't wake until we landed. Best way to fly :-)"
Miinukset: "Very little legroom for a 6'1" guy. Would have liked a bit more space, but I guess I was too tired to let it bug me."

Plussat: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Miinukset: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."

Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Plussat: "Everything except the seat. Service ("would you care for a drink/beverage?") could be better."
Miinukset: "I paid for a"premium" seat on one of the emergency exit rows for the extra legroom. This was next to a galley. The seat itself was no more than 18" wide (NO EXAGGERATION!!) if not less. I had to sit on an angle (one butt cheek at a time) for 9 yours. I do not have a big butt either. This seat should have been a discounted seat, not a premium seat. I am so angry about this, I will NEVER fly Air France again."

Miinukset: "Leg space."

Plussat: "Personnel"
Miinukset: "Nothing"

Miinukset: "Please see comments above about this flight."

Miinukset: "Screen broke half way through flight. Food was poor"

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Miinukset: "Couldn't make the connection....Overall....an aweful experience!"

Miinukset: "Flight cancelled because of weather"

Plussat: "The quality of service from the staff and their courtesy. A great asset of the airline."
Miinukset: "My luggage was left behind - this despite my being lifetme platinum."

Plussat: "Free snack and drinks. Good service."

Plussat: "Courteous crew"

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "Crew very professional and nice food Boarding process well organized"
Miinukset: "Poor seat comfort in business class and no entertainment for a flight lasting more than 1h"

Miinukset: "They lost my luggage"

Plussat: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Miinukset: "nA"

Plussat: "No delays, service with a smile"
Miinukset: "Nothing to report."

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Miinukset: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Plussat: "Boarding was very efficient"
Miinukset: "Losing my luggage after checking it at the gate when volunteers were needed."

Miinukset: "I was forced to rebook my 3rd leg after taking trains in the middle."

Plussat: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."

Plussat: "It was as expected."
Miinukset: "Boarding was a bit tedious because we had to first board a bus to take us to the airplane."

Plussat: "The fast boarding."
Miinukset: "The long wait without the air conditioning until our slot in the takeoff list became available."

Plussat: "Space"
Miinukset: "Couldn't adjust the seat and the cushion wasn't comfortable neither seat or back. The bottom back was like a board across the bottom and hurts."

Miinukset: "Flight was delayed by 1 hour 30 minutes. After over 24 hours of travel this was not appreciated. Also no lounge access at Toronto airport."

Plussat: "Boarding efficient, Air France flight to Paris was brief and pleasant."
Miinukset: "Seat a bit uncomfortable"

Plussat: "Boarding was efficient, the flight was on schedule, crew was nice."
Miinukset: "The temperature for this leg of the trip seemed very cold. I wore 2 sweaters & a jacket plus the blanket. Hard to rate entertainment (I wasn't aware of any)."

Plussat: "Clean plane, efficient crew, food OK. Boarding was organized"
Miinukset: "No entertainment and no power plug to charge devices."

Plussat: "Professional and helpful crew."
Miinukset: "Food - two meals, one "hot pocket" item in each. Was not good. Noise level in the back of the plane from engines, very loud. Difficult to hear with headphones, volume very very high. Tray table was difficult to latch, recline feature of seat did not hold in place, bounced."

Plussat: "The crew was nice .."
Miinukset: "We were very late for take off. Don't understand why No USB plug. No charging spots. No video. No movie. No radio. No wifi."

Plussat: "The food was one of the plane food I've had in a long time although the jamaican veggies weren't great .. The movies and choice of entertainment was amazing"

Plussat: "Food"
Miinukset: "Touch screens"