Etsi halvat lennot välille Barcelona - Oulu

Plussat: "The sear was messy they didn't clean it it was full of pieces of bread."
Miinukset: "boarding the flight on time instead of delaying it two times... and also putting the information at the flight information screen if I haven't gone to ask to the airport information stand I would never know the flight departure gate that was at the complete opposite side of the airport of were the initial flight was going to depart."

Plussat: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Miinukset: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Plussat: "The seats were spacious and the crew was wonderful. The crew actually made the long flight more tolerable. Will seek out Delta/Air France for further international flights."

Miinukset: "Very cramped seat on the TGV train. I will definitely choose and pay a seat on my own next time, rather than accepting the on picked by Air France... And it will be cheaper, too!"

Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."

Miinukset: "Tell me i would misst the next flight and that my beg will not go to the final airport."

Plussat: "Great newer plane, great service!"

Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Plussat: "Nothing !! Such a bullshit flight ever !!!"
Miinukset: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Miinukset: "Really hard to get boarding passes online"

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plussat: "Everything was great"
Miinukset: "N/A"

Plussat: "Crew was awesome!!"
Miinukset: "I paid extra for the seat, but there was a metal box under the seat in front of me that curtailed my ability to stow my carry bag, and my leg room. I am very diappointed that I paid above the normal seat charge as if there was a premium to this seat, but in reality it was a sb par seat."

Miinukset: "Check in process running smoothly and better announcement of gate change"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Miinukset: "There was no entertainment and there was a lot of annoyed passengers and flight attendants"

Plussat: "Crew was very nice and the food was excellent."

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Miinukset: "They lost my luggage :("

Plussat: "Didn’t like the sandwich offered"

Miinukset: "Arrived 5 hours late"

Plussat: "Leg space was great, food was delicious, alcohol served 3-4 times, and the in-flight entertainment was spectacular. I saw 4 movies and slept somewhat comfortably for once!"

Miinukset: "Old plane."

Plussat: "Flight attendants were very nice"
Miinukset: "Didn’t have the meal I ordered Got in 30 min early but no gate for us. We waited over 80min on tarmac to deplane I paid extra for an exit seat but there was no indication when I did that there would be walls for armrests and that made it very uncomfortable for me"

Plussat: "Quiet! No noise-canceling earphones needed. Delicious food."

Plussat: "Staff"
Miinukset: "We were 2h late"

Plussat: "The staff was very nice and friendly"
Miinukset: "One hour delay without any information on embarking and another hour in the plane before departure"

Miinukset: "No offer of snack with no egg in it."

Plussat: "Boarding for BUsiness class was fine. Seating was cramped."
Miinukset: "As I said in my rating, seating was cramped. Food was mediocre. Crew was pleasant."

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Plussat: "Easy, fast, comfortable, no hassles"

Plussat: "Staff pleasant and courteous fine meal and beverages! Arrived ahead of schedule in Bucharest!! Overall a very pleasant experience!"

Miinukset: "The company simply lets passengers board a fulled booked flight with far too much luggage. Result, take off 20 minutes late because there was not enough room for luggage in the overhead compartments. I was flying with just a small backpack that went under the seat"

Plussat: "Staff was nice"
Miinukset: "MD planes are old and not very comfortable."

Plussat: "Good cabin, but very conjugated :|"
Miinukset: "Too much of hassle checking in as the airlines partners with a couple of other airlines like Jet Airways, WestJet & Aircanada. The food was just okay and the cabin crew refused to serve extra butter. When you are serving extra bread, make sure you serve the butter as well. How could someone eat bread by itself?"

Plussat: "Seat comfort in business class Professional and friendly crew"
Miinukset: "Food not tasty Limited entertainment even in business class (such small and old screen style) Newspapers available to be much more diversified When is the WiFi going to be available?"

Miinukset: "only there were del;ay at JFK"

Plussat: "Friendly onboard staff"
Miinukset: "Treated like cattle while boarding unless your preferred member. Average food quality."

Plussat: "On time...comfortable, clean, newish A321...good leg room...friendly crew...pain au chocolat for breakfast"

Plussat: "full Meal service in coach , customer service , free wine , personal entertainment, power outlets , everything !"
Miinukset: "Bottom seat cushions could be a little more comfortable ."

Plussat: "No issues, quick trip, friendly staff, comfortable ride..."

Plussat: "Airplane staff were good"

Plussat: "The fact that the plane made it to SFO"
Miinukset: "Downgrade without notice or consent separating family. Paid full fare for family to travel business class together. AF without our knowledge downgraded one member, separating a mother from her 3 year old daughter. They offered no compensation, no apology, and CDG ground crew was terribly rude. All anyone said was, nothing to be done, now please Leave"

Miinukset: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."

Plussat: "The flight crew and flights itself were great."
Miinukset: "I was told the wrong flight time, wrong terminal, wrong gate, and wrong airline. I couldn't check-in online. It was horribly inconvenient and I nearly missed the flight. We got there with 5 minutes until the doors closed."

Miinukset: "It was all good, only in comparison with Turkish airlines and etihad it is not at par."

Plussat: "I had a choice of movies, games and music that was very appealing. My concerns about not receiving the correct meal was handled professionally and promptly during the flight. I was surprised they couldn't discover I only ordered it for the second leg of my flight."
Miinukset: "Being placed into a window seat at 6' 5". Although I opted for general seating rather than paying for a extra leg room which is out of my budget. Not getting an aisle seat was disturbing at my height. Then there was the guy in front of me not willing to forego putting his seat back on my knees for over half the flight. It would be nice if the seat assignments for general boarding considered the height of the person being assigned."

Plussat: "Premium seats and service make flying so much more comfortable."
Miinukset: "Boarding and leaving on time."

Plussat: "Price Staff"
Miinukset: "More food choices (vegetarian)"

Miinukset: "Service at CheckIn was the worst I've ever received. The staff exuded no compassion, empathy or interest in trying to help me. I had to buy an extra checked bag and instead of giving my options clearly, they gave me a run around (do it online, call our customer service, refund your ticket at our service desk - all false). I did not appreciate that lack of competence or interest and as such will not be transacting business with Norwegian again. Furthermore, the crew on the airplane did not check on me or my row of passengers the entire flight. No water, no cookies, nothing! This was the worst display of airline service I ever seen!"

Miinukset: "Need food upgrade !!!! Paying for food and not available or sold out is big No No!!!"

Plussat: "Not much"
Miinukset: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."

Plussat: "New Boeing 787. Nice aircraft"
Miinukset: "Norwegian Air operated its international flight like a budget airline. I have never been on a flight where no food or drink was even offered. We had to ask for water 4 times before one of the attendants brought over half a glass. We ended up buying food and drinks since no meals were served the entire way. It is very dangerous to limit the amount of water patrons drink on the flight. Nothing else was provided. Headphones, blanket, pillow were all extra. Lastly, they do not allow online check in for travelers from the USA. As a result, we were forced to pay 80 euro for each checked bag at the counter!!! We will never fly or recommend Norwegian Air ever again."

Plussat: "The captain was really nice when talking over the speaker."
Miinukset: "The food isn't free and there are no snacks given out."

Miinukset: "Paid for priority boarding but was pulled out of line and did not get priority."

Plussat: "They were friendly and excellent plane"

Plussat: "The air conditioning system was advanced and made me feel comfortable"
Miinukset: "Meals are purchased when you book a ticket. If you do not prepurchase a meal, you can order snacks and sandwiches but you’re not a priority to meal purchasers so in the event of yesterday, there is a long wait for your food. People assume most tickets come with something so that should be advertised"

Miinukset: "Uninterested clue. Poor communication regarding delay. NEVER AGAIN."

Miinukset: "Despite booking premium well in advanced we were never able to choose seats and we got split up and they were not able to seat us together at the gate."

Plussat: "You get what you pay for. So no food or drink unless you purchase."
Miinukset: "The crew just seemed angry. Never Really smiled. If you didn’t pay for a meal plan they could care less about you"

Plussat: "Rainbow landing lights"
Miinukset: "Give people water at the very least. It's hard to bring your own because of security checks"

Miinukset: "Offer more movies and music to entertainment"

Miinukset: "The breakfast was not anything usual for your US travelers. Perhaps a choice or option should be offered."

Plussat: "Comfortable seat with adequate legroom, cleanliness, good entertainment choices, affordable fares."
Miinukset: "Complementary water, coffee or tea"

Miinukset: "All snacks had to be paid for, there was no complimentary food on an 11 hour trans-atlantic flight."

Plussat: "Nothing"
Miinukset: "I was forced to pay $93 for a carryon that I used with Norwegian 2 weeks before."

Plussat: "I got a whole row to myself which was awesome."
Miinukset: "More options for movies to watch"

Miinukset: "No drinks or food with our tickets. I didn’t know it was a different package."

Plussat: "Love the airplane wow"
Miinukset: "In barcelona we where told we had to stay in line even do we are going by seaction and we could have been seating in the chair."

Plussat: "Great entertainment system"
Miinukset: "Tough chairs, no water service if didn't order meal in advance"

Plussat: "Nothing"
Miinukset: "I had a long flight from LAX-Los to Barcelona and it was very uncomfortable, crew needs to be trained to service passengers. Your airplane was dirty, trash between seats. My husband had bug bites on his feet. I ordered a sandwich from online monitor and received a very different sandwich, when I asked flight attendant he said, the picture its just an illusion. Very unprofessional and misleading information to passengers."

Plussat: "Good value. Mostly new planes."
Miinukset: "For being new planes, they're already a bit dirty and run down."

Plussat: "Good movies"
Miinukset: "Sat on tarmac for 4 hours because of administrative error by Norwegian. Better to pay $100 more and avoid this airline."

Miinukset: "the seats in business class did not become flat like in other airlines.not very comfortable for sleeping."

Miinukset: "I had to sleep on the cold airport floor by myself because every hotel close to the airport was full. Those 5 minutes late caused me a very miserable next 24 hours sitting at the airport."

Miinukset: "Both my flights were delayed 2-3 hours"

Plussat: "I picked my seat out nd this time Norwegian kept layout of plane with what I paid for (they rarely do and often change place configuration without compensating for the change)"
Miinukset: "No a/c in airport terminal or plane. People were sweaty and it was disgusting. No announcements at all while waiting in airport to board plane which was delayed over an hour. Instead the staff was literally grabbing customers and pushing them into lines....I wasn't touched but I was watching and it was amazing that they could get away with what they did. Never handed out customs cards which led to excessive delays in customs. The Customs agents were actually bad mouthing the airline for their poor service."

Plussat: "crew was polite and airplane was clean"
Miinukset: "This flight was run by Hi Fly not Norwegian. It was delayed leaving Newark and in the way back by 3hrs. There was no food served, only water if you requested it. And there was no entertainment in a 8 hr flight."

Plussat: "New plane, clean"
Miinukset: "I tried to add an additional bag online, but server kept freezing up. Decided to check bag at airport. I was charged 80 Euros instead of 35 shown online. I then had to take the small additional box to another counter, because it wasn’t a suitcase???? Staff were very rude, and at best the crew was indifferent. I have flown all over the world on many airlines, and this was by far the worst experience. I will never fly Norwegian again."

Plussat: "Nothing because they are cheap"
Miinukset: "They charge you for every little thing you can think of. Very cheap company they don’t even give you water on the plane!"

Plussat: "on time, friendly staff, no frills, great entertainment selection, liked that there was no cart coming up and down the isles, and you ordered what you wanted."
Miinukset: "wish the on board baggage wasn't so stingy."

Plussat: "I didn’t like the service at the checking in Barcelone airport. It’s was horrible. The customer service is 0/100 I was really disappointed Never ever again on Norwegian From Newark it was great but from Barcelone. Sorry to say that it was horrible you can’t even see a smile on no one’s face at the checking"

Plussat: "The staff was friendly, and the entertainment was great."
Miinukset: "I was forced to sit separate from my partner, who I was traveling with."

Miinukset: "Flight was delayed over an hour due to technical problems, which they let us know about after having us line up for 40 mom. Then the entertainment system didn’t work. Nor did the WiFi. Food was horrible."

Plussat: "Fact that I eventually made it home a day later"
Miinukset: "The airline company and if I can avoid it in the future, I will not take this airline again!"

Plussat: "Please return my money."
Miinukset: "Please return my money."

Miinukset: "Charged for being slightly over luggage weight. Delayed by over an hour"

Plussat: "It was very good experience. 0 complaints from me."
Miinukset: "Everything went well."

Plussat: "price, speed, simplicity."
Miinukset: "all of the food was mediocre, overpriced and not even a cup of water was free. no napkins were provided. trash was rarely picked up. staff was direct and not very friendly. it felt very impersonal. baggage was WAY overpriced, as were seats, so it would have been the same as buying flights on another airline and with more courtesy. I wouldn't fly with them again unless it was a weekend trip and i was flying alone and trying to save money."

Plussat: "The window technology"
Miinukset: "Not enough free water available"

Plussat: "new fleet. good entertainment. quiet. very friendly assistants."

Miinukset: "Wasn’t expecting to fly for 8hrs across the Atlantic in the same kind of plane usually expected for the short flights between European countries. A last minute plane change to a non-Norwegian aircraft had me scrambling to re-reserve pre-selected seats (the change moved our reserved seats to a less than ideal location), which had to be done through customer service because the Norwegian site wouldn’t let me make the change. What seemed like a 30+ yr old aircraft, no in-flight entertainment, broken seat backs, and an ornery flight attendant - I guess I get what I paid for..."

Plussat: "The 787 Dreamliner is a fantastic plane and it felt like the whole flight was just generally smoother. They seem to take punctuality very seriously. The free entertainment screens are fantastic for these long flights. Make sure to bring a set of standard earphones (otherwise pay $3.00). The crew was friendly and their uniforms are cute with plaid theme."
Miinukset: "My only complaint was the lack of meal options for purchase onboard. I didn’t realize you had to order the meals when purchasing the ticket, and figured there’d be an option to purchase onboard (for a higher price possibly?). Sadly, the only options for last-minute purhase are snacks. The closest thing to a “meal” was a hot cheese sandwich on wonder bread for $7. I probably should’ve done my homework, but it’d be so nice if they allowed purchase of meal while onboard."

Plussat: "Entertainment: Many of the latest movies were available."
Miinukset: "No complimentary meals Needed to pay for 1 checked luggage for an int'l flight Flight crew was unresponsive when using the on-screen flight attendant request button...unless I was purchasing something. What a rip-off!"

Plussat: "Everything"

Plussat: "Good entertainment and movies."
Miinukset: "Flight was delayed 2 hours. Passengers were all on board, plane had power outage and no AC for over an hour. It was a nightmare! you have to preorder meals PRIOR to day of flight...if not, you don't get a meal during the flight (but you can overpay for snacks)."

Plussat: "Economical with great customer service."