Etsi halvat lennot välille Brasília - Helsinki

Plussat: The crew was friendly

Miinukset: Maybe not have my luggage lost and get rebooked to a later flight for no reason

Plussat: Nothing much to say. The crew was polite, kind and professional.

Miinukset: nothing.

Miinukset: Did not fly to D.C. (or with Lufthansa at all) as that flight left before our first flight arrived. We had to wait 3 hours in the customer service line before we were told we could not fly out until the next day, which caused me to miss work (even though I gave an entire day as a buffer).

Plussat: Lufthansa always great. Comfortable seats, good and safe service.

Miinukset: Nothing

Plussat: The crew was super friendly and definitely enjoyed the selection of movies. Plus I was surprised with how much food and drinks were offered by this airline. It was great especially the ice cream treat.

Miinukset: The seats were a little uncomfortable but to be expected on long flights.

Plussat: Crew nice and friendly. Handled a drunk passenger very professionally. On time arrival and easy boarding.

Miinukset: Seat was very uncomfortable - TV attachment sticking into my leg all night! Food the worst I’ve had on BA, dry and tasteless.

Miinukset: I am disappointed that BA has moved over to a few for service refreshments policy. It appeared that nothing was being offered for free- not even tea or coffee which in my opinion is below par for an airline like BA.

Plussat: Lounges are good

Miinukset: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Plussat: The seating arrangements and baggage drop off were excellent, staff at check ins both sides were so helpful, especially at Heathrow airport, the young Asian man couldn't do enough for us, well pleased.

Miinukset: Unfortunately we experienced a drop in standards when on board the first return flight , my daughter is autistic and would only have vegetarian meals, I made sure I requested this online well in advance, when I asked for vegetarian meal the flight attenda abruptly said that's all we have.

Plussat: Nothing

Miinukset: Everything

Plussat: amazong

Miinukset: Again, there was not enough time between flights. It was a HUGE rush in Denver to get to my next flight, and I almost missed it.

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: Fantastic crew!

Miinukset: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Miinukset: Food

Miinukset: I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals

Plussat: Hydration station during the long flight. Leg room adequate.

Miinukset: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Plussat: Fantastic crew!

Miinukset: Both outbound and inbound flights had defective/nonfunctional entertainment screens at our seats.

Miinukset: Boarding

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Plussat: I liked the movies , comfortable seats, food was great!!!

Miinukset: If we had free WiFi

Plussat: amazong

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: A very quick flight, but the crew was quite friendly!

Miinukset: I would have liked for there to have been a gluten-free snack available.

Miinukset: Gate agent talked me into checking a piece of luggage. Lost 3 pieces of luggage for 2 days. Plane was late so very stressful making our connection. Had to run thru Heathrow.

Miinukset: I missed my international connection because flight was three hours late.

Plussat: Lounges are good

Miinukset: We sure could do better refraining from serving food that has been opened, tasted, and rejected by another customer. Seat 34 A and B rejected their special ordered food for the wrong item. I watched them taste. Crew, one named Paul, took it back, simply put the foil back, and served to others.

Miinukset: Weird boarding process. We all stood in lines uncomfortably for a longish time.

Miinukset: I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals

Plussat: Everything was really good. Crew was helpful and provided excellent customer service. Food provided was good.

Miinukset: The only thing that would have been better was cooler air in the cabin. I got very hot on both my flights to and from Frankfurt.

Miinukset: Food

Plussat: I didn't like that my bag wasn't delivered from Frankfurt to Barselona

Miinukset: Paying more attention to bags transportation between plains

Plussat: The crew was very helpful. Made sure I was comfortable.

Miinukset: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Plussat: The best airline in the world!

Plussat: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Miinukset: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Plussat: The crew was great! I was much more comfortable this trans-Atlantic flight coming home than when I flew over beginning my trip. The hot towels are always a special treat and the wide selection of free beverages. Thank you Lufthansa!

Miinukset: It was not noted that I had a gluten allergy even though I had requested special meals online. I had to ask the flight attendants during the first meal to bring me that option. After that, all was great! My personal entertainment screen was not working properly for about an hour in to my flight.

Plussat: The crew

Miinukset: More support

Plussat: Crew was competent

Miinukset: The plane was hot the entire flight

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: Comfy seats in coach!

Plussat: the crew was attentive.

Miinukset: the seats are extremely crammed, the boarding process was so disorganized people were yelling at the staff...anyone they could find to vent. boarding passes had to be re-scanned, people had to be removed-assigned seats and no explanation was given

Miinukset: Offer water at least from a bottle free of charge.

Plussat: Crew

Miinukset: American airlines connections were terrible

Miinukset: I was lost my luggage for my whole trip and I still didn’t get my luggage yet very disappointed !!! You want to answer can you guys do something for me or any ideals

Plussat: Convenient seats in A-380

Miinukset: Drinks were good, but food was bad

Plussat: Food and crew were good

Miinukset: The seats recline back so far that it really intrudes into the space of the person behind you. At one point the guy in front of me reclined back so far and fast it slammed my eReader and spilled my coffee. Also the touch screen media app does not work well on Lufthansa.

Plussat: The crew on-board was nicer this time

Miinukset: Had wait in line for more than 1.5 hours to check in (no self-serve kiosk) and then conform to the 10kg carry-on (both backpack and suitcase) rule which didn't happen on the first flight. The staff are rude and unhelpful and the whole process of dealing with Norwegian is confusing.

Plussat: Food was unusually good for airplane food

Miinukset: Leg room

Miinukset: Reduced quality in Cuisine, and problem exacerbated by industrial strike by BA Catering Services company on the day in question. I didn't get value for what I payed for.

Plussat: Excellent crew

Plussat: -

Miinukset: Entertainment didn’t work, big delay broken seat

Miinukset: I missed my international connection because flight was three hours late.

Plussat: Smooth landing

Miinukset: It was a bit warm

Miinukset: Please provide enough blankets. The canin was cold!!!

Plussat: Excellent crew

Plussat: Flight was good. The problem was the ticket purchased from Kayak was not as stated. Because there was a layover in Amsterdam, I was not able to check my bag all the way through to USA. AND I had to visit 5 counters to check bag, pay for bag at different counter and 3 other counters!

Miinukset: It would have been better if the ticket I purchased was the one that I selected. It was not as advertised. I searched for ticket that was translatlantic with one checked bag. BUT kayak booked an ECONOMY LIGHT fare that required payment. It was not as advertised and a total head ache for check in.

Plussat: My flight was delayed four hours, so I missed my connection to Sofia and had to re-book for two connecting flights instead of one, which makes for a long, tiring trip.

Miinukset: I understand the delay due to weather conditions, but I wish I was rebooked for one, not two connecting flights. Now, instead of flying directly to Sofia from Frankfurt, I have to go to Munich first and then to Sofia, which makes my trip 9 hours longer

Plussat: Hydration station during the long flight. Leg room adequate.

Miinukset: They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it

Plussat: Free entertainment, excellent food

Miinukset: Cabin was too warm; unable to adjust air at seats

Miinukset: My bags were delayed, and ten days later, I still don't have them.

Miinukset: Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good

Miinukset: I missed my international connection because flight was three hours late.

Miinukset: T5 needs many more drinking fountains.

Plussat: It was overall officient, basically on time and comfortable

Miinukset: Getting off the ground took quite a while even though we arrived basically on time

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Miinukset: Cuisine wasn't much in quality and the problem was exacerbated by industrial strike of BA Catering Services company in Lagos on the day in question. I experienced reduced quality, and I did not get value for what I payed for.

Plussat: I enjoyed the entertainment meaning movie selection and staff was real friendly. Plus flights were on time.

Miinukset: The seat need more cushion especially for long flights and more leg room. Very uncomfortable after awhile of prolonged sitting.

Plussat: Crew seemed happy

Miinukset: Absolutely no leg space and I'm only average height

Plussat: -

Miinukset: Entertainment didn’t work, big delay broken seat

Plussat: The crew was very helpful. Made sure I was comfortable.

Plussat: Smooth landing

Miinukset: It was a bit warm

Plussat: Blanks were comfy, staff very friendly and the food was tasty

Miinukset: One overhead speaker was crackling and not sure if it worked quite right, couldn’t hear announcements very well.

Plussat: The crew was good, very helpful.

Miinukset: The seat was not comfortable at all. I’m 6.0 and 150lb so not very big but my shoulders were already above the head rest. Also leg space was very poor. This was an American Airlines flight by the way. 777-300 airplane. I’ve had better flying experience before in the Same type of plane

Plussat: Seat confort

Miinukset: 2 hours delayed, even tea has to be paid

Plussat: Comfort

Miinukset: Wifi and entertainment need help