They did not Tool uș to TLV as We hâd to do Corona test
There was a good process in place for checking documents at check in..staff were helpful a bit frustrating having to wait to queue for the gate no seats..so not great for older customers or those with kids
I would have liked to been able to contact Ryan Air and inform them that I was not able to make the flight due to Covid-19, But their site is absolutely useless -12 out of 10 Disgusting attitude towards the customer
Miinukset: "Lead turblence"
Plussat: "flight late so crew dismissive wanting to get people on board, during flight was ok"
Miinukset: "smile it helps"
Miinukset: "Flight not being late"
Plussat: "Everything about my flight"
Miinukset: "I love everything"
Plussat: "Crew was nice and professional."
Miinukset: "Boarding is always late and take long time. Maybe come with some better system to make it quicker. I'm not happy with prices for suitcases but that kinda doable."
Plussat: "It got me to where I wanted to go"
Miinukset: "The crew were more interested in flirting with each other and seemed oblivious to much else. Once we landed loads of people got up, the aeroplane then started moving again and people were falling into each other - not a single member of cabin crew said anything or encouraged people to sit down"
Plussat: "The aircraft seats were really comfortable."
Miinukset: "We could have been boarded on time instead of early so we could sit a bit more to wait"
Plussat: "Service good"
Miinukset: "LEG ROOM TIGHT"
Plussat: "This flight issues were so plentiful they provided me with knowledge on how not to run an airline."
Miinukset: "5 X delays, Incompetent pilot, No organisation of ground crew 2.5hr late"
Plussat: "Crew was attentive."
Miinukset: "seats don’t recline, no seat pocket..not even a bungee to hold anything."
Plussat: "Crew was friendly."
Miinukset: "Delayed two hours, cramped seating, nickel and diming on anything possible ."
Miinukset: "I was not allowed to come aboard because of not showing passport. This was a bad surprise to me."
Plussat: "Nothing. Worst travel delay of my life. How about brokering a partial refund for the EXTREME inconvenience that ruined the first 24 hours of my vacation and cost me a bunch of extra money as a result?"
Miinukset: "The flight was supposed to take off at 1555 hours and didn't take off until 0030 after midnight. Crazy!"
Miinukset: "The smell on the toilet was horrendous"
Miinukset: "The Lithuanian crew team was far too casual. Service as well. Informal."
Miinukset: "The flight the board on time"
Plussat: "It got me home"
Miinukset: "Boarding was slow, seats not together unless you pay, uncomfortable seats, park up in poor location meaning you have to go up and down steps. Not good with push chair"
Miinukset: "Check in, crowds, cramped seats"
Miinukset: "It got 1 hour delayed and they warn after everyone was standing in line ready to board"
Plussat: "Priority Boarding"
Miinukset: "Riding the bus to/from aircraft parked on the tarmac."
Miinukset: "Ryanair boarded the plane only for us to be stuck inside a dirty stinky tunnel with no plane at the end of it. Crying children, moaning kids, no air conditioning, for about 1.5 hours. Ryanair as a company KNEW they'd be delayed, yet they board us into a disgusting tunnel to sit on the floor with no toilets no water nothing. We then board but at this point I was deathly ill and Ryanair didn't take care of us at all with any free refreshments like they should have for being late. Disgusting service. Won't be flying with them ever again this happens way too often."
Plussat: "Awesome crews Didn't have food so don't know about it."
Plussat: "Very good price for flight. Dont need to pay foe seats if you dont want to and can avoid baggage fees with carryon. Staff very friendly. Short and sweet flight."
Miinukset: "Asked for boarding pass again at plane door after we had gone through the gate check. Unnecessary step that slowed the boarding process at the plane staircase."
Miinukset: "Got a good ticket price (about $50 for two people) but then was socked with about $350 as a luggage fee."
Plussat: "The steward was friendly."
Miinukset: "Low fare is an illusion. They forced customers to check in carryons that would have been qualified as carryon by other airlines. Any checked in bag cost $35 and there is absolutely no free check in bags. We ended up check in 3 bags for two of us. Service is super slow. In addition, if you are traveling to London, the airport they use is STN which is at least 1 and half hours from the City. There is no Uber available from that airport. Tax cost is $120+. As you can see, no matter how cheap the ticket might seem, it ends up to be very costly, no matter you are talking about money and time. Flight attendant was friendly but the Rome CIA airport service was horrible (that's where they fly out from). You first have to stay in a long slow line to get the check in bag invoice, take it to a payment counter where 3 out of 4 service people were on there phone texting while there is another long and slow line of travelers are waiting to make payment. We almost missed our flight despite the fact we got there 3 hours earlier."
Plussat: "Still have not left London"
Plussat: "On time"
Miinukset: "Me on row 2 ...wife row 18. All because we didn't pay 'extra' for seats that we had already paid for in the price of a flight! So, basically, if you don't pay, then Ryanair purposely separate couples in punishment. As a frequent flier, this was the very last time myself and my family will be using Ryanunfair!"
Miinukset: "The actual airport in Santorini is a zoo and everything takes far longer than it should. There are countless lines to wait in and huge inefficiencies in the way they operate. This causes frustration but Ryan Air only added to that tenfold. They nickel and dime their customers for everything including charging 62 Euro for in person check in. They then charge for overweight and oversized bags but these are based on their unorthodox weight and size restrictions. The worst part of all of this is that after going through 3 lines, you then find out your bag is too big and are forced to go back to the gate agent to start the process over. The flight left late because of these delays. This airline is a joke and I would not recommend flying with them to my worst enemy!"
Plussat: "The staff was nice!"
Miinukset: "The price for the flight is affordable but if you don't read the fine print on luggage you end up paying almost $200. Therefore the whole flight ends up costing you standard price and you're not saving. Nothing is complementary on the flight. You get to pay for your own cup of coffee."
Plussat: "Loved the new plane and good crew, though we could not understand the announcer's English! Wild! They were nice enough, but the announcements were unintelligible. Not good in an emergency situation."
Miinukset: "As above the poor English from main flight attendant (purser?)"
Plussat: "I had a Hand baggage and for space ,it went down, so i had to wait for my luggage"
Plussat: "Tiny airport in Mykonos took about 10 mins to check in and get through security. But must be a MAD house during summer break! There was no food or entertainment but only a 22 minute flight so who cares"
Plussat: "Nothing I can think of."
Miinukset: "Flight was delayed by 3 hours. This affect our hotel and taxi arrangements severely. Also the baggage collection was extremey slow and painful with a wait of 1-2 hours."
Plussat: "Everything and everyone was on point apart that we had a perfect landing."
Miinukset: "That , they changed the gates with 20 minutes before embarking."
Plussat: "The crew was nice. Boarding through both entrances is a great idea."
Miinukset: "Flight was delayed but not a major problem"
Plussat: "Quick flight"
Miinukset: "Crying baby throughout flight."
Miinukset: "The have good plans flying at reasonable rate and good schedules. If the seat is a bit stiff and the hard surfaces reflect noise...I take that into account when iBook the flight.."
Plussat: "Good value for the money. Quick check in and good seating order."
Miinukset: "The seats don't recline and the arms are hard plastic so it was an uncomfortable flight."
Plussat: "On time. Drinks were cold and with ice."
Miinukset: "Priority boarders were kept standing for 20 mins in a Bis while the rest of the passengers loaded. Then it was virtually a free for all at the aircraft door. No sandwiches. Very few snack options for veggies"
Plussat: "Great flight"
Miinukset: "Selling many things on board"
Plussat: "Low cost, flight times which met my travel needs"
Miinukset: "Check-in desk in Athens airport opened late, and I was forced to pay the luggage charge (pre-paid during on-line booking of flight) a second time. The boarding process at the gate was chaotic and unprofessional. My seat in the plane was cramped and uncomfortable. We were never offered any refreshments, but the cabin crew had time to hawk beauty products and raffle tickets for charity then stand around for the rest of the flight chatting, sharing pictures from their friends, etc. As I stated in my previous post about the outgoing (ATH to RHO) leg of this trip, I will never deal with RyanAir again."
Plussat: "The length of the flight"
Miinukset: "Not only do they require you to check in online two hours prior to your flight but you have to print out your own boarding pass and if you haven't paid for your luggage you have to now get off line and walk to a seperate line to now pay for all three things that not went from a $50 flight to a $250. I will never fly with this airline ever again! The service was horrible, no one was willing to help"
Plussat: "Cheap fast"
Miinukset: "Small comp. no food entertainment good crew"
Plussat: "The crew were friendly"
Miinukset: "I was misinformed about the transfer of my flight. I had spent £20 on suncream that i had to throw away as they said i couldnt check the bag for free even though ryanair had misinformed me. I asked if the flight was full as then bags would be checked free anyways. They said no. Then my bag was checked free the other side after i had thrown away the sun cream. Flight itself very uncomfortable and we were delayed by 30 mins when already sat on plane."