Fast, good loads in and out, totally worth of price.
Ryan Air tell you to turn up two and a half hours before the flight, but the desks aren’t open. You are then left in a crowded unventilated space.
Miinukset: "Priority check in isn’t really much of a priority since we all end up in the same place at the same time before boarding"
Miinukset: "Lead turblence"
Plussat: "flight late so crew dismissive wanting to get people on board, during flight was ok"
Miinukset: "smile it helps"
Miinukset: "Worst airline"
Plussat: "Relatively cheap"
Miinukset: "Despite a delay of 1 hour waiting in the aircraft on the tarmac, there was no offer of water to passengers. Food options were very limited and they couldn’t take payments by cards meaning passengers without cash couldn’t purchase food."
Plussat: "It is the worst airline on Earth. They barred me from flight, removed my name from the system so that I can't board because they say that I can't travel with EU residence card with which I travelled to all Schengen countries with other airlines. They lied to me and didn't return my money too."
Miinukset: "They must obey EU laws!"
Miinukset: "Worst plane I've ever flown on, so uncomfortable!"
Plussat: "Crew was nice and professional."
Miinukset: "Boarding is always late and take long time. Maybe come with some better system to make it quicker. I'm not happy with prices for suitcases but that kinda doable."
Plussat: "All great and ontime"
Miinukset: "All good no issues"
Plussat: "nothing canin was good"
Plussat: "The aircraft seats were really comfortable."
Miinukset: "We could have been boarded on time instead of early so we could sit a bit more to wait"
Plussat: "crew very good"
Miinukset: "2 hour delay and no information, even changed boarding gate and did not inform passengers who was already waiting."
Miinukset: "Waiting room was cramped. Waiting passengers who needed to use the restroom were only allowed to go one at a time"
Miinukset: "pre check no matter what and don’t take a check in or else they stiff you with $120 in fees. Completely crazy"
Miinukset: "We were scammed ouf of 800 CAD"
Miinukset: "The plane arrived 12 minutes after we were supposed to have left. While a delayed flight isn't uncommon these days, there's usually at least an attempt at communicating that to the passengers. No such luck this time - we were all simply waiting and wondering."
Plussat: "2 hours late. Didn't tell us in English why. Changed Gates the times. Say on plane when we finally boarded for 45 minutes."
Miinukset: "See above"
Plussat: "Yes on time."
Plussat: "The crew and the pilots were very nice!!"
Miinukset: "The sitting politics, and the selling system."
Miinukset: "The smell on the toilet was horrendous"
Miinukset: "Too many lines and standing. Security, especially, took forever."
Plussat: "Not alot,crew was pleasent and staff in London were lovely"
Miinukset: "Small seats, uncomfortable,over priced drinks and food terrible landing.delayed"
Miinukset: "Not very comfortable seats"
Plussat: "Very friendly staff"
Plussat: "When we took off the plane stayed to hot"
Plussat: "We arrived at airport there were no machines for boarding passes, stood in several lines trying to check in. Could not check in front m home as your site had glitches and every time info. Was put up n the info was changed so rather than have false info. We decided to book at airport .when we got to the desk we could see our intinary on the screen but she wanted qn additinal 500 euro to book us. We had already paid for tickets and baggage fees from our hotel in Venice had once more tried booking the n ,would not accept childrens info. Because they were under 16 so decided to do at airport. She was rude told us we could not board air place. Asked why ans too late need 500 more euros , said no orher flight our problem , sat in airport all day with 2 yound kids me at 83 years old. Had to make other arrangements .found another airline to Madrid, had to cancel car reservations, also further bookings with your airline to Madrid.. we had one from Talous to Madrid. Very disappointed with your service and very costly for us."
Miinukset: "All the above"
Miinukset: "The check-in was long, lots of standing in cramped spaces, and the rep wasn't friendly or helpful. The website was difficult to utilize and app wouldn't download. It doesn't make sense that you must pay 30 euro before you get to the airport and it seems as if you are checking in. But then you find out you have only paid for luggage and not checked-in. Every time I went to website to check-in got diverted back to main check-in page. So, I had to pay 63 euro for them to print. T boarding pass which is absurd! I ended up paying double what I originally paid. I would not fly them again And would recommend that people just pay extra $50 or so for a better quality of airline, seating, customer service, and fees explained up front. These outrageous surprise fees are crazy!"
Miinukset: "If we must have random allocated seats and be separated could it be at least boarding on same door. I use my Ryanair app for both of us for check in and it makes boarding chaotic when one is in front and the other at the back"
Miinukset: "The plane didn't arrive so we couldn't take off. Our flight was delayed more than 1 hour."
Plussat: "Quick and easy .. flights bang on time, Return flight very 20 mins ahead , Nice staff"
Miinukset: "Ridiculous overpriced snack menu. Sandwiches etc.. And coffee not good too expensive.. Let's you down.!"
Miinukset: "Mientras se esperaban los buses, la tripulación gritó irrespetuosamente a los pasajeros que aguardábamos a nuestros familiares en la pista de aterrizaje dado que la capacidad de los buses que pusieron a nuestra disposición era escasa; debe comprenderse que se transportan personas, no reses (con el respeto que estas merecen)"
Miinukset: "It was not clearly stated anywhere that a boarding pass must be printed beforehand, as most companies allow use of mobile passes or downloading of the boarding pass onto the phone. Their website did not allow downloading of the boarding pass on the phone and I was charged a 15 Euro fee for "checking in" at the airport when I had already checked in online. I will not be flying with this airline again, the other airlines are cheaper when considering all the ridiculous fees and poor customer service."
Plussat: "Boarding moved smoothly. Paid for priority...it was worth it!!"
Plussat: "Cheap fair"
Miinukset: "At gate they removed our handbags with checked baggage because no space is available inside. But when we boarded more than half of the overhead storage was empty! This was a 45min trip and this attitude costed us another 1h wait time in the airport because we had to move and wait for the bags at the baggage claim area etc... total waste of time"
Plussat: "Prices UNTIL the small print and extra charges set in"
Miinukset: "We hadn't used Ryan Air before. A friend had warned us against them. Once in Athens we had no Internet and missed an email to check in online. We arrived at the airport 1 hr 50 minutes ahead og the flight to be told that since we were checking in less than two hours without printed boarding passes all 5 family members would have to pay $60 each as a penalty for not doing so. $300 dollars extra for not knowing the unethical biz practices. Read all of the policies before booking! We will blog and try for a refund but WHAT AIRLINE TREATS CLIENTS LIKE THIS??? Charley and Laura Santa Cruz California"
Plussat: "We had a very good and comfortable flight and were well looked after by the cabin crew,will be using company again well done."
Miinukset: "Chair does not decline"
Plussat: "Lo peor"
Miinukset: "Todo malo chantas mal vuelo"
Plussat: "The staff was rude ash unprofessional . Never again"
Miinukset: "I had to pay 50 Euros for Not checking in before 2 hours . Plus a fee for each bag ."
Plussat: "Cheap fast"
Miinukset: "Small comp. no food entertainment good crew"
Miinukset: "The queue for bag drop was absolute CHAOS. On the ground this is the worst airline on the planet. Granted not so bad in the air, but no opportunity is lost to remind you how no frills Ryanair really is..."
Plussat: "1) The seats did NOT recline 2) Packing density was not as bad as I expected 3) No surprises"
Miinukset: "1) The constant pressure to buy something during the flight"
Plussat: "Took off on time"
Miinukset: "Unusual check in process. Need to get a stamp in one counter and then go to regular check in counter, but this process was only informed at regular check in counter"
Miinukset: "Bought my ticket in taxi going to airport, and RyanAir charged me 45 euros to print boarding pass. They stated it was part of their procedure, but nowhere in the confirmation email was it mentioned that I needed to print boarding pass or check in prior to coming to airport. Snide staff too. Total trap. Never flying RyanAir again."