Etsi halvat lennot välille Bryssel - Turku

Plussat: "Service was good. Flight attendants were friendly"
Miinukset: "The departure area at terminal 1 YYZ was crowded and not the most comfortable experience"

Plussat: "Great flight and food options."
Miinukset: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Plussat: "Hydration station during the long flight. Leg room adequate."
Miinukset: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Plussat: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Miinukset: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Plussat: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Miinukset: "More leg room."

Plussat: "Flight cancelled due to a technical problem, missed connecting flight."

Plussat: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Miinukset: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Plussat: "Canceled and not rebooked untill 4 days later"
Miinukset: "Still waiting to fly"

Plussat: "Lufthansa service from JFK-FRA-FCO-FRA-JFK was gracious, efficient and altogether pleasurable."

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was very accommodating, Frequently offered water also."
Miinukset: "Can t think of anything."

Plussat: "Nice plane, free checked bag, and a snack,"
Miinukset: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Plussat: "Each time I travel with Lufthansa care, comfort, amd customer service are such a high priority"

Plussat: "Nothing positive to report...NOTHING!!"
Miinukset: "Worse travel day of my life. I'll never fly Lufthansa again and never go thru Frankfort again. Lost luggage both ways. Awful experience!!"

Plussat: "We were warmly welcomed on board by the flight captain. I had not expected this. My wife has some physical challenges and received special treatment, in fact we were accorded priority in boarding as she had to temporarily use a wheel chair. Me and my daughter all enjoyed the privilege by association."
Miinukset: "My wife is diebetes, we had requested for a special diet but although this was documented on the air ticket, there was oversight and she had to make do with normal menu. Fortunately there was no adverse consequences."

Plussat: "Crew was alright"
Miinukset: "Frankfurt Airport unfriendly and depressed as usual."

Plussat: "service was very good,"

Plussat: "Great crew, extensive options for entertainment, comfortable even in economy"
Miinukset: "Weather delay -- but Lufthansa made all the connection corrections prior to landing!"

Plussat: "People. Food."

Plussat: "Quick flight, but still provided a sandwhich which was really nice since I didn’t have time on my layover to grab food!"

Miinukset: "Hamburg airport not prepared for winter weather. Delayed over 2 hours due to de-icing staff not ready. Airport did not see light snow on radar? Missed connecting flight. Lufthansa put us in hotel 45mins away from airport with no luggage. Switched us to a united flight and not together."

Plussat: "Courteous and friendly staff - did enjoy my gluten free meal"
Miinukset: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Miinukset: "The food"

Miinukset: "Less space in the seats than there used to be."

Miinukset: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Plussat: "The entertainment was good."
Miinukset: "Many things. Starting from the online/mobile check in process via United airlines. I was not given any other option but to check in through the United website. On that website I was not allowed to check in for my Lufthansa flights and i was stuck with seats I did not want in my 2 long intercontinental flights. This has happened before. Lufthansa has no option to check in online if my first flight leg is united. This is a very big drawback and also the reason I would not prefer to fly Lufthansa again. United is bringing the quality down."

Plussat: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Miinukset: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Miinukset: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Plussat: "I like that they doesn't take so much time for boarding"
Miinukset: "A cookie would be better than a Corny in short flight"

Miinukset: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Plussat: "That the plane brought me safely to San Diego"
Miinukset: "Paid entertainment on a 12 hour flight"

Miinukset: "Late departure"

Plussat: "On time."

Plussat: "Decent flight. Nice crew. Clean cabin."
Miinukset: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Plussat: "Water bottle when we arrived at our seat."
Miinukset: "Paying 8 euros for premium movies AND if you wanted earphones (I had my own), you would need to pay 2 euros more. Excessive. Choice of movies was rather limited even in premium. In regular, it was quasi non-existent (2)."

Plussat: "Everything"
Miinukset: "Waste 3 hours in connecting flight."

Plussat: "USB at every seat"
Miinukset: "Food"

Miinukset: "Flight got canceled, everything was slow."

Plussat: "Crew was helpful. Liked the ice cream bars"
Miinukset: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Miinukset: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Miinukset: "I had a short transit time in Munich (40 minutes). Munich website promises that this is possible and that gates are close to each other and if the first flight is late, then someone will help you to your next flight. My first flight was about 10 mins late. Although assistance was provided to people connecting to some of the other flights, no-one helped me with my connection. I asked two ground staff and was just told to make my own way to the next gate, which was not close. It was in a different terminal! After literally running through two terminals, I did not make it to the gate in time and had to wait for the following flight which got me home over three hours late. Lufthansa did give me a five euro meal voucher though (which doesn't buy very much in an airport cafe)."

Plussat: "- Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice."
Miinukset: "- We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight...."

Miinukset: "The airplane was extremely cold and the flight staff was rude"

Plussat: "The crew was very nice and provided snacks even though the flight was short"
Miinukset: "This flight was good!"

Plussat: "the service,order, attention, human quality, punctuality. all in general."

Plussat: "The agent at the counter was very very helpful and accommodated us to an earlier flight. That saved us lot of time."

Plussat: "Food, drink and entertainment are very good."
Miinukset: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Miinukset: "Too much sugary bread as nourishment."