Etsi halvat lennot välille Bryssel Bruxelles-National - Suomi

Plussat: "Amazing crew and service."
Miinukset: "Seat space extremely low for tall person."

Plussat: "Great flight and food options."
Miinukset: "The seats we were in were where it went from 4 in a row to 3, so the telvisions were not directly in front of us, and i had to keep my head turned at an angle for ten hours. It sounds silly, but my neck hurt after the flight a little. Might be a pop out tv you can attach that is moveable to fix this"

Plussat: "Hydration station during the long flight. Leg room adequate."
Miinukset: "They checked my bag at the gate - despite me traveling all over the world NEVER having to check it - and would not take no for an answer, despite me having a 25 minute connection due to their one hour delay. Once boarded there was an incredible amount of empty overhead bins! Bag didn't make it"

Plussat: "The Agent at the Lufthansa baggage location services was very nice and helpful."
Miinukset: "The flight from Copenhagen to Brussels was delayed long enough that I barely made my connecting flight to Frankfurt. However, my luggage did not. I hope it will arrive today."

Miinukset: "Missed connection flight in Chicago due to a technical delay in Munich, the tank vehicle had a defect and the ground power in Chicago went out. It is now the 4 th time that we got stranded in Chicago. So Condor, Lufthansa and Chicago are getting on our shitlist......"

Plussat: "The process and the food. Plane was much too crowded and the seats were impossibly tight. Zero leg room."
Miinukset: "More leg room."

Plussat: "Not much compare to other airlines"
Miinukset: "Food!"

Plussat: "We struggled to get the system to add our bags. Never got it to work and had to pay at check-in. It was even worse coming back! When bad weather caused delays and we missed our connecting flight from Frankfurt to Istanbul they put us on Turkish Airlines which was fabulous!!"
Miinukset: "Lufhtansa is slipping. They are acting like a budget airline when the expectation is for a full service airline. The online check-in would not let us add bags even though we tried for 3 hours. Not impressed with this."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "On time, onwith excellent care by staff"
Miinukset: "The long walk on the airport for connecting flight"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Nice plane, free checked bag, and a snack,"
Miinukset: "Left 20 minutes late as the copilot was late, middle row seat (as I refused to pay the seat choice charge, (and it was only a one hour flight.)"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "We had 30 minutes delay"

Miinukset: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Plussat: "Flight was comfortable and quick."

Plussat: "Height Space, good pilot and some of the food. Good landing and overall pilot skill."
Miinukset: "For the whole journey I had a small child kicking, knocking, tapping behind me. Kept waking me up also nearly ten hours of whining. I was genuinely uneasy and uncomfortable for the whole trip. I think there should be a designated child with adult area as I really don’t think this is acceptable. It is stressful enough traveling for 30+ hours this really is not welcome."

Plussat: "Crew was alright"
Miinukset: "Frankfurt Airport unfriendly and depressed as usual."

Plussat: "Clean aircraft, very friendly crew, good food, overall great trip."

Plussat: "service was very good,"

Plussat: "Worst food ever. Stewardess could not figure out where my seat was . Seemed unfamiliar with the plane."

Plussat: "Crew was excellent. Plane was very clean."
Miinukset: "Seats in economy are miserably uncomfortable especially for a flight of this many hours."

Plussat: "Courteous and friendly staff - did enjoy my gluten free meal"
Miinukset: "Economy seats leave no room for relaxed arms - i had mine in front of me for 9 hours as the seat was SO small! As am I!!"

Miinukset: "The food"

Plussat: "Nice service. Fast boarding. Smooth fly. Many thanks"
Miinukset: "Didn’t find an option of choice food for my fly KBP-MUC. Maybe it’s my fault."

Miinukset: "Hickups in entertainment screens. Seats seem te be smaller again Rows without windows"

Plussat: "The crew was nice Checking was quick and painless Entertainment had a limited options but good"
Miinukset: "Very limited food options. I get it is not first class but not everyone likes only chicken or fish"

Miinukset: "This flight was the second leg on my trip from New York to Munich. Many people on the flight from NY to Brussels were scheduled on this flight and that plane landed in time that this flight would only need to be delayed 10 minutes to allow for us to connect. However, they decided to leave all of us with a long unexpected layover in Brussels, costing many of us a day of what was supposed to be a short vacation for most."

Plussat: "I like that they doesn't take so much time for boarding"
Miinukset: "A cookie would be better than a Corny in short flight"

Miinukset: "The flight was about 45 minutes delayed but it was okay with me since I had connection flight and I had a long connecting time."

Plussat: "That the plane brought me safely to San Diego"
Miinukset: "Paid entertainment on a 12 hour flight"

Miinukset: "Late departure"

Plussat: "On time."

Plussat: "Clean plane, decent entertainment options"
Miinukset: "food was way below the usual Lufthansa standard had a 1.5 hour delay although it wasn't the Lufthansa fault"

Plussat: "Decent flight. Nice crew. Clean cabin."
Miinukset: "We booked these flights expecting Lufthansa. Little disappointed to learn they were Brussels airlines. Inflight entertainment options and meal options don't seem to be as good. Flight crew was pleasant and fine. After learning it was Brussels airlines I went through their check-in process for families and requested kid-friendly meals, but nothing came of it. Slightly disappointed."

Plussat: "Smooth flight. No delay, no unpleasant surprise."

Plussat: "the bathrooms - so many and downstairs. smooth flight. plane seat layout - 2-3-2"
Miinukset: "meals were served at odd time but were good. passenger behind me was upset when my chair was leaned back. an extra charge for seat assignment. 30 minutes on the tarmack before take off"

Plussat: "USB at every seat"
Miinukset: "Food"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Flight got canceled, everything was slow."

Plussat: "Crew was helpful. Liked the ice cream bars"
Miinukset: "Repetitive food choices. Same movies as last month so if you take long trips,you run out of options. I spent 28 hours on flights in Nov and Dec"

Plussat: "for a short flight it was ok"
Miinukset: "it was in did a very short flight,but a "corny"....."

Miinukset: "The airplane was extremely cold and the flight staff was rude"

Plussat: "The crew was very nice and provided snacks even though the flight was short"
Miinukset: "This flight was good!"

Plussat: "crew interest and flight amenities; excellent meals"
Miinukset: "not applicable"

Plussat: "the service,order, attention, human quality, punctuality. all in general."

Plussat: "Food, drink and entertainment are very good."
Miinukset: "Did not care if I made my connecting flight or help me to understand if I could make it, seats are terribly overbooked and crammed. Many people visibly aggravated and mobility compromised due to seats,"

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Plussat: "I was sorted on Row 3 and the drapes kept hitting the back of my head."
Miinukset: "Move the drapes a few more inches back."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The pilot and the crews were helpful about the transit. Pilot make up a lot of time."
Miinukset: "Flight was delayed, had to run to my next connection flight."

Plussat: "Good amount of space on the plane, lots of movies to watch, good food and drink."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "No delay and nice staff"

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plussat: "Friendly crew"
Miinukset: "KLM lost one piece of my luggage"

Miinukset: "Flight 2 hours delayed, started boarding but had to wait on line 10 more minutes on boarding ramp for plane door to be opened, upon landing in Dublin had to wait on tarmac for anther 15 minutes for stairs to arrive and be connected to airplane. Then had to wait another hour for checked luggage...."

Plussat: "the drinks"
Miinukset: "seat reservation. having to pay for luggage...."

Miinukset: "There was no wifi on flight"

Miinukset: "Long haul flight made pleasant by KLM"

Plussat: "yes"
Miinukset: "not really"

Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plussat: "The crew!!"

Plussat: "They considered my reguest of vegiterian food."
Miinukset: "I have no complaints."

Plussat: "Everything is alright"

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Plussat: "Nice crew pilot food and beverage"
Miinukset: "No wifi"

Plussat: "Very attentive crew. Attended to needs immediately. Took a lot of time with each person when someone had something to say."
Miinukset: "The seat I had with no seats in front of me was very small. Much smaller than the other economy seats because the tray table and video screen were in the armrests. Paid extra for the legroom by ended up losing it side to side. Really had to squeeze into the seat."

Miinukset: "Our lougage did not arrive"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "The crew was efficient. Flight left on time. Food and wine served."
Miinukset: "No entertainment."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Miinukset: "Boarding was confusing and disorganized"

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "crew were absolutely delightful, full of smiles and doing everything to make you comfortable. seats were fine enough and got some work done and a bit of sleep. first lunch was fresh and tasty, but the second, a burger, was edible, but not much more."
Miinukset: "tv screens are dated so movies are not as crisp as you find in newer planes. you need a 2 prong audio adapter to use your own headphones."

Miinukset: "Food"

Miinukset: "Delayed!"

Miinukset: "Boarding was delayed a little due to weather as was takeoff. Cant blame them for weather but the connection was very tight."

Plussat: "Consistently high standards"
Miinukset: "Nothing"

Plussat: "Ground staff at Manchester very helpful"
Miinukset: "Information on KLM website and flight status said 50 minutes delay and was never updated with the true status. 3 hours before we took off. KLM blamed the fog at Manchester but to be honest most other flights seemed unaffected. Put up in an IBIS hotel and fed substandard food and shitty hotel room with an Aircon unit that clunks into action every 30 seconds keeping me awake. It's external so I can't switch it off. Being given a 10 Euro voucher for food at the airport when most food and a drink will cost you 12 to 15 euros."

Plussat: "staff was fine"
Miinukset: "old old plane, very uncomfortable. Tiny bad screen made movies pointless"

Plussat: "Timing & efficiency. Good food though only a sandwich."
Miinukset: "Nothing. Could say there was no entertainment but I didn't want entertainment on such a short flight"

Plussat: "Price"
Miinukset: "Klm flight has very congested seating Getting information about eticket was pain"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "Wonderful"

Plussat: "Spacious cabins, friendly service"

Plussat: "Overall very nice flight, even comes with free drink and snack"

Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Plussat: "Smooth boarding. Good food. Decent leg room at my seat. Good crew. Flight was on time. Good magazine on the flight for entertainment."
Miinukset: "They didn't give any napkins out with the food which was weird."

Plussat: "Service of the staff was great"
Miinukset: "Turbulence, with all our technology we still cannot avoid this?"

Plussat: "Entertainment, cabin crew great."
Miinukset: "Seat layout may now be standard but is still cramped."

Plussat: "Great food and movies."
Miinukset: "Might have lost my bag. I was told not to claim my bag and that it would meet me at my final destination. That did not happen. I even paid extra because of the over weight. When they charge you 100 extra euro you expect your bag to make it to its final destination."

Plussat: "Flights left on time, arrived ahead of time. Seats comfortable. Baggage arrived quickly. No charge for wine/beer, although I do not imbibe when flying long distance. Food ok for airline food."
Miinukset: "Unable to pick seats in advance,, were assigned seats that did not recline for 11 hour flight. One bathroom not functioning. Very limited movie choices for inflight entertainment. Seat belts much shorter than other airlines, so very confining, unable to loosen to relax in any position other than sitting straight in seat. In Rome had to check in & go through security at Terminal 5 then get bussed to Terminal 3. Only airport where we had to take out all electronics, including converter plugs, headphones, etc, place in a flimsy clear plastic bag ( that broke ) to go through security. Line to check bags pretty slow for number of passengers. Glad we had plenty of time."

Plussat: "Plane is clean and comfortable. Boarding was great."
Miinukset: "Staff was lacy and rude to another customer. She told the passenger she wasn’t walking to the back of the plane to get her a paper cup."

Plussat: "The flight itself was fine. We had a two-hour delay due to a mechanical issue, but the crew took care of it as quickly as they could."
Miinukset: "It was just a relatively quick, unremarkable flight."

Plussat: "Crew on EWR to ARN was so-so. They lock restrooms at the back because they don't people hanging around the kitchen in the back. Also, the one cabin crew does not say Excuse Me when he needs to pass- he just touches you and pushes you aside Also, the one cabin crew"

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Miinukset: "no peanuts?"

Miinukset: "Requested a window seat, got a middle seat. No food, ither than coffee or tea had to pay for everything. Late departure, nearly missed my connecting flight."

Miinukset: "We paid for meals that were NOT delivered"

Plussat: "In time! And with a very nice person Crüe."
Miinukset: "The food can always be better!"

Miinukset: "On the Copenhagen-Milan leg, since I was in the cheap seats, even water cost; $3 for a bottle of water. They couldn't even offer a cup of water for free? False economy. And I was told that I had to pay for my luggage at the airport, then it was $120 for 1 bag. Ridiculous!"

Plussat: "Yes, crew was excellent"
Miinukset: "I was charged 70 Euros per bag for two bags a total of 140,00 Euros which is more than the airfare per person for flying one way from Tallinn, Estonia to Stuttgart, Germany. I had no other option except cancel the trip which was not an option and so I paid. There should be some fairness! Rampur"

Miinukset: "Nothing!"

Plussat: "No problems. I was satisfied"

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Miinukset: "the staff constantly refused to help when they could and provided wrong information that caused me to miss my flight. i will never book through kayak because of this experience."

Miinukset: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Miinukset: "Our suitcase was damaged. Because we did not notice this until we got to our apartment we found that it is not possible to make acclaim, rather you just have to make a general complaint with a response according to SAS likely in 3 weeks. This process took over an hour of my time. The three tel numbers given to report damage are in Scandinavia and not much use when travelling within the UK."

Miinukset: "No food or even water"

Miinukset: "Rerouted without consultaton - added an extra leg to my trip including a necessary mad dash to catch the make-up flight."

Plussat: "Free coffee in the plane"

Plussat: "Terrible"
Miinukset: "Everything"

Miinukset: "Expensive rates on luggage"

Miinukset: "Crew not very friendly."

Plussat: "It was a normal flight, only a few hours long. The crew was very nice."
Miinukset: "Once again, just some leg, and arm space issues but that's to be expected."

Miinukset: "Cattle call boarding in a culture where standing in que is unheard of."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "Good legroom good food in early"
Miinukset: "Waiting area at gate to small not jalf as much seating as needed"

Miinukset: "Flight delayed 5 hours."

Miinukset: "My 1st experience on SAS & everything was late: takeoff over an hour late, and upon arrival in CPH we were delayed again to exit the plane because they couldn't get the skyway door attached to the plane."

Plussat: "This flight was also one of the best I have taken. I enjoyed it very much."
Miinukset: "It was a little upsetting to see and hear one of the crew members be a little nasty with my sister when he asked her about the meal. She misunderstood and asked for chicken andvhe was quite nasty when he corrected her and gave her the two options."

Plussat: "I was able to keep window open for the whole trip. Few others kept the window shade up."
Miinukset: "Loud engine sounds. I wore ear plugs but they were not enough. Must invest in noise cancelling headphones if I fly with SAS again, apparently."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Plussat: "Service, etc."
Miinukset: "Boarding... the first 20 or so rows were called then "All remaining passengers..." causing considerable pushing, etc. MUST board by sections, etc..."

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Miinukset: "A very dishonest experience. The booking never made it clear that I was not allowed to check my suitcase and I had to pay € 70 extra both coming and going and thereby paid 1 1/2 times more for my suitcase than for my ticket. I am very disappointed to be 'tricked' in this way and consider it a very dishonest business practice."

Miinukset: "Had to pay 70 euro to check 1 bag at the airport!"

Plussat: "Was able to selct my seat"
Miinukset: "Had to pay €70 to check in luggage - most expensive ive ever seen! No beverages other than coffee and tea abailable, water could be appreciated"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Introduce meals even to economy class"

Plussat: "Quick and easy, nice cabin crew. I experienced no difficulties before or during this flight."
Miinukset: "We did not get food in this flight, it was not necessary because it was only a 1h 25m flight, so I cannot rate it."

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "No delays, early landing which made my 50 minute layover seamless."
Miinukset: "I have no complaints"

Plussat: "Punctual"
Miinukset: "I had the same seat as I originally chose, but my husband's seat was changed without any consent and he had to change from the isle seat to the middle seat. Due to this, he could not sleep at all in 8-hour flight. I bought the ticket well in advance and chose the seats, and that was all in vain. I have no idea why it happened, and we are very disappointed."

Miinukset: "Bought tickets 8 months before flight. Was put on Standby status. Unable to get confirmed seat assignment until about 15 minutes before flight. Wasn't sure we would make flight until new boarding pass was issued by gate agent. And that boarding pass bounced when trying to board plane. New boarding pass had to be issued with another seat assignment. SAS is on my no fly list."

Plussat: "My flight was changed to a different airline by SAS to delta. Cannot comment on flight from Nice to ORD. The flight from ORD to nice on SAS was good."
Miinukset: "I was not informed of flight change until I went to the airport that morning. Had to rush from SAS terminal to delta terminal to check in on time. If I had received an e-mail, I would have been better prepared."

Plussat: "Friendly crew, the plane was Very new and had wonderful screens for viewing entertainment."
Miinukset: "Not enough leg room."

Miinukset: "Our flight TO Rome via Copenhagen was canceled and some of our party needed to find overnight accommodations in Chicago."

Plussat: "Better"

Plussat: "Everything went as planned, good terminal for connecting flights"

Plussat: "Boarding, connections, departures, and arrivals were all seamless. I have been flying with SAS for a while now, and always appreciate the professionalism and helpfulness that SAS offers. Coffee is good."

Plussat: "Boarding was quick and easy. Water and coffee are free."
Miinukset: "I do not like that having to pay for snacks and if there is no onboard entertainment, I would prefer there to be wifi."

Plussat: "The lie-flat seats were just great ."
Miinukset: "Storage space should be made available beside the seats , especially during take-off and landing. There is none right now , and that's in Business class."

Plussat: "The crew and service were welcoming, caring and attentive"
Miinukset: "Many people bring the own headphones these days, but I didn't and provided phones were so-so, volume on touch screen was jumpy too,"

Plussat: "Not a lot."
Miinukset: "Our flight got delayed so American Airlines Auto switched us to a flight leaving a day later with a 17 hour layover. When I called to get it fixed I waited on hold for 30 minutes before I got through. Once we got on original flight they gave away seats we paid extra for and gave us no refund."

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "I have flown to hk with Cathay and American exclusively. I wanted to try Finnair because the price was very good for business. I now know why. The food is mediocre. The staff aren’t friendly or attentive. At $2700 it’s cheap compared to CX and AA but I know why now."
Miinukset: "Service, staff and food."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "There was room available."
Miinukset: "This was not business class!"

Plussat: "Clean less of the plane"
Miinukset: "Entertainment system did not work at all"

Plussat: "clean planes, timely service, nice flight attendants"
Miinukset: "no power outlets narrow selection of juices/water on the plane"

Plussat: "Food and entertainment is good"
Miinukset: "They had hidden checked bag fees. Their website says flights from the US get a free checked bag. The checkout charged me $60 to check a bag, when I looked on my reservation it says it’s $55 and when I called customer service they said they charge $100 to check 1 bag less than 20kg for an international flight"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Good food."
Miinukset: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "The airplane is great. So much leg space!"

Plussat: "Service was good"
Miinukset: "Sitting in last row of business, coach passengers talking loud, bumping and kicking my seat back. I wouldn't call it business at all."

Miinukset: "Security service in Helsinki is quite unprofessional. It does not understand EU Security Rules for liquids at airports. Where do they find such guys?"

Plussat: "Entertainment, quick de boarding, food tastes good, free drinks"
Miinukset: "Extra long boarding process and the air conditioner was broken. We sat there like that for at least 30 minutes. Also, the airline had overbooked so we weren't able to check in the day before and pick our seats. That was a huge inconvenience."

Plussat: "The crew was friendly. We were delayed, but I think that's because we were waiting on travelers with delayed connecting flights."
Miinukset: "The food was very heavy, heavier than airplane food usually is. The touchscreen TVs were not very responsive."

Plussat: "They were on time"
Miinukset: "Low level service, quarrel at the check in about size of the hand luggage (fits all standards, excepts self imposed Finnair rule <8 kg). Poor to no service."

Plussat: "Despite leaving 5 hours late we arrived only 3.5 hours late so cheers to the pilot."
Miinukset: "Flight from dublin was delayed about an hour. Flight from Helsinki to Chicago was delayed almost 5 hours and all they gave us were 8 euro in vouchers which isn't even enough to eat at the airport. Communication on delays was poor and staff was not helpful."

Miinukset: "I missed the flight"

Plussat: "It was very quick"
Miinukset: "Nothing"

Plussat: "Friendly crew, modern and clean plane."
Miinukset: "After we landed the crew diacovet d that we had parked too far from the gate and needed to move the plane. Several passengers were anxious to deplane to connect to another flight and refused to sit down which caused further delays. The crew could have been more stern about passenger conduct as to make the process more efficient."

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "I'm so happy to be able to travel with my small dog in cabin. I've travelled from Miami to Helsinki and back with a dog at least 30 times in the last 16 years. The service has always been very good. I choose the airline always based on what's best for my dog."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "The option of having a direct flight between Helsinki and Miami. The plane was clean and the seats comfortable."
Miinukset: "The flight was 1 1/2 hrs late!!!! This seems to be a regular pattern from what I understand from others who have travelled the same itinerary. Not good if this becomes your reputation. The crew was not very attentive during good service. It was more of a routine / rush job rather than making sure that everybody was served and got what they needed ( had to ask for my dinner as my row was skipped and was never offered coffee before landing). The crew seemed rather young and inexperienced. The food was below average!!!! Especially the chicken patty before landing - seriously!!!!! Why not include a little bit of Finnish / Scandinavian cuisine to emphasize the Finnair brand!!! Entertainment was also below average. There needs to be more variety - especially for the TV selection, which had only 2 options!!! No music and no games?? Also, it would be nice to have access to a flight map. Too few accessible WCs"

Miinukset: "There was no reason given why the flight left Helsinki 35 minutes from schedule. Boarding aircraft seem to take a longer time than usual for a full flight. The flight crew during boarding in economy didn't have the push needed to get everyone seated in an efficient manner. The tv screen does not move out far enough to view when the person in front has their seat all the way back. Selection is limited compared to the non stop flight previous from Miami to Helsinki. There isn't an option to view the flight details in flight which is interesting to some passengers. At least have the option."

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Miinukset: "PLANE DID NOT ARRIVE ON TIME AND OUR DEPARTURE DELAYED , WE PLANNED ENOUGH TIME FOR TRANSIT AT HELSINKI FOR TOKYO BUT WE HAVE TO RUN TO THE GATE"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "Excellent service, professional service, good food that I did not have to pay for. Good flight, would take Finnair again."
Miinukset: "They answered my question professionally. As I disembarked the plane in Chicago I asked whether Finnair had armed guards. I was not detained, and was not questioned. The crew told me Finnair does not have them but I don't think they appreciated the question."

Plussat: "Professionalism, punctual, friendly service"
Miinukset: "You pay for your food just like you do on American Domestic airlines. However they offered coffee and their special Finnair grape juice."

Miinukset: "I have to use code-shared flight because of the schedule. Otherwise, always try to have pure Finnair flights. Get a better schedule!!!"

Plussat: "The sitting quite comfortable, have space for the legs. Food was fine."
Miinukset: "One kind of ice-cream only !! Why only Vanilla ? Should have at least 2 different, to choose from."

Plussat: "Plane was on time Checked luggage arrived I slept for the duration of the trip which made the 5 hour flight OK."
Miinukset: "Legroom and seating in general is cramped. But unfortunately that is the case in today's travel experience with US carriers."

Plussat: "Food was provided when the flight was delayed for 2 1/2 hours. I also really liked the text update from kayak about the delay. The airline did not keep me updated but kayak did."
Miinukset: "The delay when it was already a 6 hour flight. I also was not able to reserve a seat because I had booked through kayak and not with the airline. Finally of the most irritating of all annoyance was that there was no movie. This was an international flight and there was no entertainment. I will never fly American Airlines again."

Plussat: "could change to extra legroom on the day without extra charge"
Miinukset: "no individual entertainment console, and only certain seats had power outlets."

Plussat: "crew was friendly and courteous"
Miinukset: "had to be bussed to different part of airport to board plane no sound on the entertainment console"

Miinukset: "Crew was very noisy. It was an overnight flight. Waking us up at 1am for dinner not really needed."

Plussat: "Friendly staff"
Miinukset: "Fly on time"

Plussat: "Crew very polite"
Miinukset: "In B222, Headphones didn't fit well in the audio plugs on the sides of the seats thus making very poor quality sounds while listening to music or videos. That wasn't an issue in B149. Just to let you be aware. Thanks."

Plussat: "They made up some time following a long delay"
Miinukset: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Plussat: "Crew and airline was fine"
Miinukset: "Due to the way the flights were booked, even though I flew on the same airline on both legs of my trip they were two separate bookings causing me to wait in line for two hours in Heathrow to get my bags and check back in. I will probably never use kayak / kiwi.com again."

Plussat: "Comfortable new plane, friendly staff."
Miinukset: "Not having over an hour delay followed by buses to disembark resulting in a missed connection."

Miinukset: "not ONE single smile !!!!"

Plussat: "Sydney arrival amazing swift immigration and customs staff polite another step forward Australia"
Miinukset: "The BREAKFAST wow CHILLED egg and bacon sandwich it may have been delicious in 1956 on an old Viscount but really substandard is an understatement LATE too tight to speed up ie spend more on fuel which increases the stress for me as now we are really close to missing the next leg but praise be - arrival was amazing once we got off the plane see above"

Miinukset: "Entertainment totally outdated ! Unresponsive screen"

Plussat: "Flight departed on time."
Miinukset: "The dinner ok. I didn’t like the breakfast at all."

Plussat: "It's a non-stop from Austin to Heathrow. Flight attendants were helpful and professional. Flight was on time."
Miinukset: "This 747 should be refurbished or retired. I've traveled this flight on 777s and newer 747s. This plane was an embarassment."

Plussat: "That we finally made a flight to Rome"
Miinukset: "Too tired to comment"

Plussat: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Plussat: "Regret I am overwhelmed with catch-up. Number one was the price of the flight. Food was plentiful but average (less than that when compared with what we had just experienced in Italy), and service by phone was phenomenal, given the special consideration of seating and menu details accorded to me."

Plussat: "It was short and fine"
Miinukset: "None"

Plussat: "The food, the entertainment and the staff was super friendly"
Miinukset: "The seats should be more comfortable for such a long flight"

Plussat: "Arrived safely, only a little late."
Miinukset: "Duty free? Marks and Spencer? The cart and crew kept going by but never offered drinks. So thirsty!"

Plussat: "Nothing"
Miinukset: "Very irresponsible staff and customer service. The flight got delayed due to technical reasons and the havoc after that is beyond explanation. Wish there was zero stars to rate"

Plussat: "Overall flight experience was average. Crew was friendly."
Miinukset: "American Airlines always use those old Boeings for flights between Paris and the US. They look so old inside. No modern entertainment. They still have those small screens on the ceiling. No individual entertainment stations. And seats are not comfortable."

Plussat: "Nice crew, short flight, comfortable seats."
Miinukset: "Only a small carry-on allowed and one SMALL purse. Also, there is a charge for beverages unless you are in first class."

Plussat: "Good"

Plussat: "Great flight and services"
Miinukset: "It was all good"

Plussat: "The efficiency of the boardign"
Miinukset: "The fact I could not even get a glass of water without a credit card."

Plussat: "On time, lunch"
Miinukset: "No entertainment but it was only a two hour flight"

Plussat: "Nice aircraft and decent service. Cleanliness was good."
Miinukset: "The lie flat seats were good but cramped and claustrophobic near the head rest."

Plussat: "Scum bags wanted >$5k to change flights, daylight robbery"

Plussat: "Very pleasant crew"

Plussat: "politeness"
Miinukset: "cold"

Miinukset: "I didn't like the food, I couldn't eat."

Plussat: "I require a wheelchair for getting around the airport. When I first checked in at LHR, they claimed to have no record of my wheelchair request and my seat change, despite my very clear notations of who and when these were made. They did have a record of my paying for one suitcase. The agent at LHR promised to make these corrections so I would not have the same problem when returning to London. Furthermore, to turn this into a humiliating situation, at the gate I was informed that the jetway was broken and they would have to find some other way to get me onboard the plane. I cannot believe that British Airways has no contingency plan for a situation like mine. After many discussions between BA reps and ground crewmen they decided to bring me down in a lift at Gate 34, though my plane was at Gate 32. I was then loaded onto the freight platform of one of those food delivery trucks and driven over to my plane. The truck backed into place and again I hoisted up to the plane. However the plane door was locked and we had to bang on it for them to finally open it. To my great embarrassment I helped down the aisle to my assigned seat, looking back at the curious looks and glares from all those passengers who had no explanation for the delay and humiliating scene. Officially the flight was listed at 28 minutes late, when in reality it was 40 minutes till we taxied away from the gate My return flight from Brussels was little better because the changes that were supposed to have been entered at LHR never were and so I had to go through this whole routine again costing me over one hour in delays. Fortunately I was able to board the flight through the jetway and did not have to be hoisted up again, and delivered like freight. How would you rate these flights. I had problems with every single British Airways flight!!"

Plussat: "Extended information from the captain was very nice"

Plussat: "Got food poisoning from flight or Italian restaurant at terminal 3"

Plussat: "Very courteous staff. Food was good. Flight was fast. No problems."

Plussat: "the plane was clean"
Miinukset: "3 hour delay, no communication with customers regarding delay or connection. Once we finally arrived st Heathrow for the 2nd leg of our journey, we were put on a later connection, no apologies whatsoever from any of the employees. Overall we spent over 4 hours in the air. We were never served even a glass of water or a bag of pretzels. The seats were very tight with very little leg room, and I am only a 5'6" female."

Plussat: "Nothing to talk about. Entertainment had many choices"
Miinukset: "Food was pathetic"

Miinukset: "Boarding the plane. I do not know why the airlines load the people who are at the front of the plane first. Load the people on the back of the plane first. That way, when you call the next section, the people in the back are not blocking people as they enter. An alternative is to call people in sections based on where they sit in a row. If you have window seat, you should be called first. Why? Because so many passengers who have aisle seats have to get up to let people with middle or window seats get in. So, they hold traffic up as people are trying to get to their seats. After window seat passengers get called, then call middle seat passengers, and last, call aisle seat passengers."

Plussat: "Nice crew, comfy plane, quick flight. Allowed us to board past time due to long waits in security."
Miinukset: "Food/ beverages only offered with a charge, NO entertainment despite having individual screens (couldn't even watch flight path). Crew a but obsessive with seatbelts."

Plussat: "I was prepared with my smart phone and iPad and external batteries, turns out I needed none of those things! What a pleasant surprise for the in flight movies, music and tv to be perfect. I didn't even have to use my external battery on the flight because there is a perfect USB port in the screen in front of you. The food was as good as airplane good gets, the plane incredibly comfortable and staff was attentive. I don't love the long flights but this BA flight is now my go to anytime Im headed to Europe."

Plussat: "Al parts of flight expertly handled by staff, especially cabin people. Thanks for a great flight, VA."

Miinukset: "The seats on this British Airways flight were so tight and pitched forward that my knees were jammed into the seat in front of me and I felt as if I was being launched forward the entire flight. Not comfortable or safe."

Plussat: "I wish the menu can be more kid friendly. I enjoy the food no my kiddos"

Plussat: "good connection, regardless a small delay I made my connection"
Miinukset: "Online check-in was not possible, neither on ba.com nor on aer lingus (flight was operated by aer lingus). I had not possibility to choose a seat. I called are lingus consumers services who said this was due to the fact, that I had a BA booking. At the airport I was told most seat were pre-reservered. There was no indication during the booking process that this might be the case. The plane was rather small, with litte space. I am rather small person and had difficulties."

Plussat: "All was fine ......cabin crew, pilot updates, seat comfort . Keeping hydrated is a well-known health fact. Why BA does not offer free water wa a shock to me . Yes a kind steward let me supplied with tap water, but I find it appalling that the corporate office does. It consider customers health important."

Miinukset: "Each rep we spoke to said they couldnt help us and to just open a support ticket online.. Kept telling us they dont have a customer service team who can help us and its only available online."

Plussat: "Great flight - on time and right price!"

Plussat: "Food was ok - rest was terrible."
Miinukset: "Boarding was troublesome due to the fact the person made an error and changed my seat that I had already reserved. I noticed this while walking to the gate and then informed the person at the desk. After some time they determined the error happened at check in and she then returned me to the original booked seat. While in the flight, the lady behind me kept kicking my seat and complaining that I should not have the seat leaning back. Of course this is a fully acceptable function of flying in that the seat can be tilted back when not having food - the crew did not help at all and I was forced to fly the whole time with soon being rude behind me."

Plussat: "They changed my seat when I asked them too."
Miinukset: "The stewardess told me for the last meal, that they ran out the no. Vegetarian meal so I must choose the veg one. Later he said he gave me the preference for the earlier meal so this one shouldn't be a problem if I didn't get what I asked for. Totally blew my mind. The audacity with which he gave me his explanation was extraordinary. Sorry British airways, don't need that attitude. Wrote to them about this, haven't yet replied back. The flight was pretty old by itself. Not like the ones that go from London to United States. The Seats were smaller and had a very uneasy contour, the entire plane just looked a little banged up. The crew always seemed in a rush, to busy to even hear or look around."

Plussat: "Nothing"
Miinukset: "Missed the flight and the next flight was to expense had to take a train to my destination and pay $400 extra dollars. Was at airport and checked in 2 hours early sitting at what seemed to be the only London flight going out. Our flight was not listed on the computer monitors and we checked it several times. Our names were not announced over loud speaker and no one helped us to rebook."

Miinukset: "Cramped seating."

Plussat: "Service was very good."
Miinukset: "No choice of main dish for lunch."

Plussat: "Crew was really helpful and nice. Quite flight, very comfortable. I would really recommend this airline! First time taking it and was a little worried cause of some reviews but it was totally worth it. I'm very picky with this type of things and I do not regret taking it!"