Etsi halvat lennot välille Bukarest Henri Coandăn lentoasema - Suomi

Plussat: "I didn’t get the chance to experience the seats because I didn’t get to be on the flight due to a huge mistake of a Lufthansa employee"
Miinukset: "Hire better competent people!"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Nice support people"
Miinukset: "Temperature too warm No room Couldn’t get an upgrade"

Plussat: "Lufthansa is an airline in a different class altogether. Can not compare with any commercial airline that flies to Europe"

Miinukset: "Great food, comfortable seats, enjoyed the whole 11 hour flight."

Plussat: "In-flight crew was friendly, the food & beverages were OK and there were plenty of in-flight entertainment options."
Miinukset: "They double charged the baggage fees: I prepaid in advance but upon checking in for the return flight the representative wasn't able to locate the appropriate information, although I had a printed copy of the confirmation email they sent. I had to pay for it again which is a lousy experience."

Miinukset: "Went First Class. What a joke! Coach seats & service. Only difference is they leave the middle seat empty. This appears to be the European standard (we flew on 3 different airlines) for 1st Class within Europe flights. Save your money, fly coach within Europe."

Miinukset: "All great"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "terrible experience - hidden fees for 1st checked baggage travelocity messed up on their site when the ticket was purchased when in fact the person that travels needs to pay to check in the luggage"

Plussat: "The people who work for Lufthansa are the nicest i’ve met, on par with Turkish airlines. The times for boarding and departure were respected, the flight was short but pleasant."
Miinukset: "The long lines. After check in and security, boarding could have involved less of a standing and waiting, with a bit of ahead communication that could be attained. For instance indicate the order of boarding, time until boarding, and place where the passengers from rows 50-70 should form ia line..."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "All good - Lufthansa even handled an unexpected air traffic delay well, meaning my connection still worked. Great price too - booked at short notice and Lufthansa business was half the price of BA. Far better device too."
Miinukset: "No negatives."

Plussat: "They held the plane for some of the passengers that were delayed."
Miinukset: "Everything was fine"

Plussat: "Flight on time, good service, helpful staff"

Plussat: "Wi-Fi and in flight entertainment"
Miinukset: "I'm 6'3" cramped in economy"

Plussat: "Crew very nice and carefull"
Miinukset: "My luggage was destroied ;-("

Plussat: "Staff was very polite, helpful, and attentive. Our flight left late due to a delay with the plane, and the flight attendants were very proactive about informing passengers about making connections and doing all they could to help."
Miinukset: "All good."

Plussat: "We originally paid for seats a month before and were told to move seats because the plane was full. Plane was not full. Would like refund."
Miinukset: "Customer service"

Plussat: "Lufthansa has it all together and knows how to fly. I recommend to everyone!"

Plussat: "Comfortable seats with plenty of room. Enjoyable crew during the flight."
Miinukset: "I did not have any complaints about this specific flight."

Plussat: "Very good service.."

Miinukset: "A flight attendant from Bucharest to Frankfurt kept bumping her behind in my shoulder. Before this she was not helpful when I asked her where to put my bag. She shoukd not work with people if she does not like them. Otherwise, everything was great: food, space, movies."

Plussat: "The meal was very delicious and had a good selections of different movies. The crew was attentive and helpful."

Miinukset: "crew was not friendly"

Miinukset: "It wasn't Lufthansa"

Plussat: "I was really upset because time for living 6 and we left 8:15 I had connection fly to Romanian I missed because of ...I stay in Germany for 5 hours.I ask Lufthansa too put me on Tarom fly they say is United fly...they really make me updated.I think the crew on United is not friendly.The food waste good in"
Miinukset: "I like the movie"

Plussat: "I have been spoiled with the large planes, so the small ones to me are cramped, but thats with all carriers not just Lufthansa. I generally prefer to fly Lufthansa when heading to Europe."

Plussat: "Nothing."

Miinukset: "It took over an hour to drop off a bag prior to boarding. I had already checked in online. There were long lines in Bucharest and simply not enough staff working the Lufthansa desks."

Miinukset: "Although we had reserved (paid) seats as a family in an entire row, upon check in we were given different seats. We had to spend 20 minutes talking with different agents in order to get our original seats."

Plussat: "Movie selection, wine and food"
Miinukset: "Crying babies - outside of the crew control"

Plussat: "Efficient boarding. On time departure."

Plussat: "Real food with real tableware even in the Econ section. Unbelievably courteous staff. Will make it impossible to fly Anyone else when going overseas"
Miinukset: "Nothing...I felt spoiled"

Miinukset: "The food could be better. The ravioli option very oily ."

Plussat: "Was served food and drinks for a 2 hr flight between OTP and MUC. Who else does this? My mom was offered transportation assistance throughout the entire flight. Preboarding on every leg of the flight"

Plussat: "Plane was clean and service was great."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Attention to details, big clean bathrooms, service with a smile, friendly flight attendants, overall a great experience. I think American, United and Delta and other airlines could learn a lot from this Company."
Miinukset: "Not much, just the USB port on my chair was not working. No biggie. Reported it and should be fixed asap."

Plussat: "Despite the wintry weather, a safe take off and a nice flight. A plus to Otopeni (Bucharest) airport administration - clean runaway, no snow no ice on it."
Miinukset: "Delay time should be posted accordingly at the gate."

Plussat: "It was perfect"

Miinukset: "My flight was cancelled due to the pilots' strike. I only learned about this when I attempted online check in. Lufthansa never attempted to notify me. Then when I called in to the Romania Service Center to rebook, the phones went down in the middle of the call. That is understandable given the extreme volume of calls they were handling. What is unacceptable, is that they made no attempt to contact me once the phones were up. I ended up calling the U.S. service center at 1am local time to rebook...only 3 hours before I needed to leave for the airport. It took an hour - which I paid for at direct dial international rates - to find a flight. I'm very grateful for the U.S. service rep who was kind and helpful. She was the one bright spot in this poorly handled situation."

Plussat: "Service was excellent"
Miinukset: "All would have been great, but the cross Atlantic had a locked seat assignment. I was assigned last row and middle seat, I could not change seat when there were other seats available at check-in. United would not let agents change either. Maybe kayak related? Expedia always allows seat changes"

Plussat: "Seat backs are flatter, which for me (a shorter woman) is much more comfortable than the more contoured seats on other airlines."
Miinukset: "Very dry sandwiches."

Plussat: "Flights were on time. Both Air Canada and Lufthansa Airlines Service, including sitting and boarding process were relatively smooth."
Miinukset: "12 hour long flight from Frankfurt to LA was exhausting."

Plussat: "Organized boarding, service, left on time"
Miinukset: "No gluten-free food when they served the food. They said that they didn't serve gluten-free food on short flights, but this was two and a half hours. Also, I had asked for a gluten-free meal when I booked my flight. Not good in today's world, when quite a few people have to eat gluten-free. (I am a medical doctor.)"

Plussat: "Friendly and helpful crew, smooth transfer between flights, comfortable adjustable headrest, easy to request special meal online before flight."
Miinukset: "Movies available weren't to my taste, which isn't of great importance anyway."

Miinukset: "Mi s-au pierdut bagajele !"

Plussat: "Just in time take of and landing, staff friendliness"
Miinukset: "Snack"

Plussat: "I like the airline and the workers are great. I don't like when they charged for luggage that $60.00 each way like round trip is $120.00. It should be by weight is 50 lbs or 23 kilo for minimum and if it is over the weight than it should charged little more price."

Plussat: "Seat was very comfortable and lots of leg room. Food was good."

Plussat: "Nothing"
Miinukset: "The service with an awful crew !!! Just plain spiteful and arogant even if we flew in Business class"

Plussat: "One crew member in the OTP-VIE flight that was great in service ."
Miinukset: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Plussat: "Nice flight attendants,"
Miinukset: "Timeliness"

Miinukset: "Flight was delayed more 1:15 and it is a 35 min flight. If this happens so late in the night is even worse."

Plussat: "Perfect timing between flights."
Miinukset: "A small sandwich would have been nice:)"

Plussat: "thebflight wqs smooth and on time"
Miinukset: "snack they gave something sweet at 07:00 AM"

Plussat: "Flight time was quite good"
Miinukset: "There was a 45 min departure delay and no announcements to us while waiting in the plane about it"

Miinukset: "Connecting flight tolerance and easy upgrade from one class to another."

Plussat: "Arrival to the terminal was a breeze, and security was fast and efficient. What more can a traveler ask for?"
Miinukset: "The executive lounge was a bit crowded. But if that is my only complaint, that’s not too bad. A well designed airport!"

Plussat: "I had to pay 75 USD for 3.6 KG extra. Very annal"

Miinukset: "When we checked in, we were told we didn't have seats because the plane was overbooked. We waited at the gate for information. The attendants were curt and not helpful, they told us they had no information. After the plane was boarded, we were finally given tickets with seats and rushed onto the plane. When we arrived at the Sarajevo airport, our luggage and the luggage of many passengers did not arrive! We waited in a line for 1.5 hours to put in a claim for our suitcases. It was not a good experience."

Miinukset: "Boarding was not organized at all. I was sitting in the front yet I got in almost at the end and barely was able to find a place for my handbags. Ut took way too long and people had to stand for a long time to board. Crew members were not up to par either. I had my earphones and was watching a movie and feel asleep. And everytime one them passes by, they will knock me awake. I was extremely tired and tried hard to sleep yet they kept waking me up every time one of them passes by, no matter how skinny they were! Totally unprofessional."

Plussat: "Nothing!"
Miinukset: "Austrian Airlines cancelled my flight with no notice, technical difficulties. Woke up before 5 am and went to the airport to find out, then waited in line for two hours to get re-booked on a flight the next day. Really poorly done. No compensation. Would not recommend Austrian Airlines, ever. -Mark Cox"

Plussat: "The stewardess is very polite and accommodating n"
Miinukset: "Nothing"

Plussat: "Staff was friendly, flight was on time"
Miinukset: "No snacks on flight of 12h 20min?! I was offered the appetizer (pretzel or biscuit - both of 14gr of product inside). This is unacceptable - overseas flights have to have some snacks No eye mask or ear plugs, nor socks for economy class Outdated entertainment"

Miinukset: "We landed so close to our boarding time, by the time i got through everything, i was notified that i had to go to gate 11 for a special security check...it was stressful since my flight was boarding...i found it really frustrating . Ultimately the plane waited and it worked out, but the process was long and VERY stressful."

Plussat: "no complaints"

Plussat: "Not a long run."
Miinukset: "Seats too too tight. Uncomfortably tight."

Plussat: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Miinukset: "That I did not fly this airlines before. They will be first on my list from now on."

Miinukset: "I wanted to buy an checked-in luggage, but Austrian site did not worked properly, repeatedly gave an error message. I ended up buying it at the counter desk, in the airport, at a much higher price."

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "The plane took off as scheduled and arrived promptly. Flight attendents are polite, pleasant and helpful."

Miinukset: "."

Plussat: "Flight delayed"

Plussat: "Boarding was easy, on time"
Miinukset: "Crew's attitude for any request was snobby and harsh"

Plussat: "staff realy nice enough room for legs good food"

Plussat: "Hi there, the gate for the flight was changed at the last minute and I missed the connecting flight from Frankfurt to Vienna. I was told by staff that there would be a 300 Euro fee, plus the cost of the next flight. This broke my heart. why I wouldn't I simply be put on standby and get on the next flight? I ended up travelling by to Vienna by train, over the course of the next several days. I am a lone woman with a developmental disability, travelling to Europe for the first time. It was very disappointing to be treated this way. Thanks for reading."
Miinukset: "I should have been put on the next connecting flight, rather than turned away to fend for myself in a foreign city."

Miinukset: "We left from Vienna , two hours late. This kind of problem supposed to be fix it , before.i like to fly with Austrian Airlines, isn't the first time, but now for me , to so long was a big problem"

Plussat: "N/A"
Miinukset: "The birding officer didn't inform me about the visa requirements to cross from Dusslouf to Vinna airport. This caused a big problem for me in the airport, where I: 1- Wasn't allowed to catch my flight ti Vinnea and this was both financial and time lost for me. 2- I was locked in Dussluff airport for more than 14 hours, I was threatened to be sent back to USA or any other country. This caused physiological damage for me, as I been treated like an animal 3- I was asked to pay for my new ticket ( Dussloff - Istanbul-Amman )"

Miinukset: "Flight was delayed"

Plussat: "Most of the crew were nice. Efficient."
Miinukset: "Ridiculously small seats and legroom."

Plussat: "Punctuality and amenities on boatd"

Plussat: "On time, smooth flight."
Miinukset: "Boarding area cramped, all classes and rows boarded at same time."

Plussat: "Great grew, great flight. Thank you!"

Plussat: "Staff was friendly and the flight was pleasant."

Miinukset: "The crew members on the flight from Washington to Vienna were absolutely rude and unhelpful."

Miinukset: "Plane rescheduled, left 55 minutes later than anticipated. I was already preparing for having my luggage lost."

Plussat: "Their first class looked very comfy"

Plussat: "Baggage in Riga was available the moment we got to the carousel."
Miinukset: "Passport control in Vienna was completely disorganized. This is not an Austrian Air issue. Look to Disney World for how to line up large groups of people. Yes, I know Air Baltic is low fare. I have never paid for water on a flight. At least the WC was included in the fare."

Plussat: "Flight was cancelled. Had to wait in the airport with kids."

Plussat: "Boarding was on time and the crew were great. The food was quite good too."

Plussat: "The crew"
Miinukset: "The lack of space. It was a good thing it was a short flight"

Miinukset: "you pay austrian but flights are operated by diff. companies regularly delayed or cancelled flights eg. last one - 3hours delay no info provided no info ahead any question?"

Plussat: "Crew was nice, plane was new and clean, flight was safe with no issues"
Miinukset: "Plane was so small, I had a feeling I was on a low cost carrier in Europe. Even carry on couldn't fit above in the bins. This is very disappointing for an airline that used to be great. That plane was like the bottom level of the Titanic where people were squizzed in. Upon arrival in Vienna getting off the plane we had to take the stairs and the bus to the terminal - that's how small the plane was. Just awful."

Miinukset: "Friendlier crews"

Plussat: "The seats were so comfortable"

Plussat: "Yes"
Miinukset: "Nothing. Flight was amazing"

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "Nice crew, good food."
Miinukset: "Both bathroom were not working in business class area."

Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Crew members in Amsterdam were very rude and disrespectful"

Miinukset: "Too hot inside the aircraft"

Plussat: "Seat was uncomfortable. There was nothing to like. In past I have traveled by KLM but this time it was worst."
Miinukset: "No proper food service. Even to the passenger of Amsterdam no dinner was served. No inflight service. It looks like domestic flight. I will think twice to travel by KLM. The check-in staff at counter was absolutely arrogant. Staff ar boarding gate was nice."

Plussat: "The seat was a little uncomfortable but the crew were amazing."

Miinukset: "There was no wifi on flight"

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Miinukset: "No reading light in my seat..."

Plussat: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Miinukset: "Less legroom, storage space, bad food, few movie options."

Plussat: "Friendly and efficient crew. I travel KLM often and always enjoy the flights."
Miinukset: "There were several flight delays and gates were changes a few times."

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "The staff tried to help me when it was evident we would not arrive on time"
Miinukset: "The connecting flight is too short of a time. We were late out of LAX and I missed my connection and had to sit in airport for 5 hours. Missed my grandson’s third birthday party. Just made me sad as Travelled from far to try to make it."

Plussat: "Efficient crew"
Miinukset: "Long, slow line at check in. Not many new movies or tv shows"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Plussat: "Need better quality tvs for such a long flight and better movies There were only 4 Bollywood movies and not the latest ones either"

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Miinukset: "Crowded seating, wake-up for breakfast service two hours before arrival"

Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"

Plussat: "Just great crew."
Miinukset: "Not comfortable at all and will not book KLM again."

Plussat: "Helpful and smiling cabin crew."

Plussat: "Nice seats, comfortable."
Miinukset: "Again, no aisle seat for SkyTeam Gold member. Also, my baggage was lost. First bag arrived a day late, second after I had left Billund and it was six days before the bag with my clothes reached me. I was told I will have 100 euro credit for clothing, but in the winter and for 6 days, this was not even close to the amount I needed for clothing and necessities, to have my time here."

Miinukset: "Tiny old cramped plane."

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "The crew were pleasant"

Miinukset: "magazines very dog eared and some badly torn"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plussat: "Service was good"
Miinukset: "Delay"

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Miinukset: "Very slow service. I wanted to by several goods from duty free. But crew served only first 20 rows of aircraft."

Plussat: "I liked the leg room, I liked the customer service of the crew, smooth flight."
Miinukset: "Both ways up and down I struggled with over-head luggage space. We were allowed a cabin bag and a small hand-bag in the flight but as we were among the last half of the passengers to board the flight we couldn't find anywhere to keep our luggage and the crew had to take them away from us to store them somewhere at the back far away from our seats. As a result we had to wait until all the passengers got off the plane to get back our luggage and we were the last two passengers to get off. Unpleasant!"

Plussat: "Excellent crew made this flight very enjoyable. A lot of information during the flight about the route, arrival times and clear explanation of the departure delay. Very friendly and attentive."
Miinukset: "Only 1 drinks round on a 3h flight."

Plussat: "Very friendly and helpful crew."

Plussat: "pleasant"
Miinukset: "Pleasant"

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."