Etsi halvat lennot välille Romania - Suomi

Plussat: Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful.

Miinukset: The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!

Plussat: Leaving more or less on time serving food & beverages on a low cost flight Even though I didnt eat (carb free, there were'nt any friut or vegtebles) yet the idea was thoughtfull.

Miinukset: Seats rather narrow

Plussat: I canceled the flight 6 weeks ago, no refund issued.

Miinukset: I canceled the flight 6 weeks ago, no refund issued.

Plussat: The flight went well.

Miinukset: Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again.

Miinukset: Travelled business class and was ace experience

Plussat: Comfortable seat, great crew.

Miinukset: Flight delayed, no USB port and no entertainment

Plussat: Boarding was quick and flight was calm

Miinukset: The coffe and breakfast.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Plussat: amazing

Miinukset: Flight delayed and I missed connection

Plussat: Entertainmet

Miinukset: Food and rounds for drinks

Plussat: The crew was good and the food from Frankfurt to Abuja was good

Miinukset: The layover time was extremely too long and would even be longer during my return

Miinukset: Paid the ticket and check in luggage at Opodo but was informed at the counter that luggage has not been paid for. Denied checking in luggage despite having a printout saying it has been paid for. “The luggage is not in our system” was the only response.

Plussat: Crew was friendly and very attentive. Food was better than most airlines’ long haul meals.

Miinukset: Standard intra-European business class seats, which aren’t any more comfortable than economy. Wi-Fi wasn’t available for a portion of the flight.

Plussat: Efficient boarding, friendly crew. Seats comfortable enough for an hour, but no longer.

Miinukset: I have never been on a flight where there were so many screaming infants, and so loudly. Air Serbia, like the other airlines, apparently can find nobody smart and creative enough to solve that problem.

Miinukset: My booking reference code was delivered too late so I missed the check-in time and therefore missed the flight

Plussat: The flight went well.

Miinukset: Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again.

Plussat: am ajuns chiar mai devreme, personalul foarte dragut si amabil , scaunul comod , mancare si bauturi bune.

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Plussat: Flight on time . Attentive crew . Good price .

Miinukset: Lack of leg room .

Plussat: Boarding was quick and we arrived on time.

Miinukset: When getting to Bucharest we were taken by bus and didn’t have a gate.

Plussat: Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline

Miinukset: Serive to pay extra luggage very very slow

Plussat: company gave out free drinks and snacks

Miinukset: I had to make my own way home from Manchester.. plane diverted due weather.

Miinukset: Flight was delayed for no apparent reason, very delayed.

Miinukset: Those ATR72 aircrafts are totally inconvenient

Miinukset: Plane malfunctioned

Plussat: Nothing

Miinukset: Waited for a long time and got delayed. Leaving from the plane was chaotic

Plussat: Fantastic gate agents!

Miinukset: The food was terrible.

Miinukset: Travelled business class and was ace experience

Plussat: Great airline

Miinukset: I congratulate the KLM crew!

Plussat: Everything was awesome!!! I am going to buy only from you my next flights.

Plussat: Boarding was good, flight and crew were good, had refreshments and food which came as a surprise. Overall I had a very good flight.

Miinukset: I liked everything

Plussat: company gave out free drinks and snacks

Plussat: Very good airport check-in and flight. The Check-in staff were quick and efficient and the Flight Crew were friendly and attentive. It was calm and restful.

Miinukset: The internet support. I spent meny hours trying to check-in and upgrade my case allowance from 20kg to 32kg, and failed. When I tried to change the baggage weight to 32kg a charge was added for NOT taking the case PLUS the extra for the 32kg case! The cost of a case is reasonable and I would advise to pay the extra £5 for 32kg for most flights. The on-line Seating Selection is also unreliable, I was seated next to an empty seat which had been showing to be unavailable on-line! A response to my query which I sent to Blue Air arrived when I was in the air on the flight! It only repeated the baggage section of the Confitions document! Thank goodness for the excellent airport check-in staff and the Flight Crew!

Miinukset: I was seated next to the restroom, which is not a pleasant experience for an international flight.

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: Food was great, enjoyed watching videos, staff very profession and friendly.

Miinukset: Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles.

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: Great airline

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: Crew helpful. Food good.

Miinukset: Better range of movies please

Miinukset: The KLM crew are always great serving and treating you. Well above many other airlines.

Plussat: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Miinukset: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Plussat: The food they offer to purchase. Easy check in at the airport.

Miinukset: Better seat pitch. I'm not a tall man, but the space is very small.

Plussat: Arrived early to destination

Miinukset: Lack of entertainment also limited drinks

Plussat: nothing

Miinukset: The agent lady on the desk did nothing to help us get on our flight. She refused to identify herself. We intend to sue the company for the damages caused to us because of this bad attitude.

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Plussat: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Miinukset: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Plussat: Just as I expected. And I made my last connection easily.

Plussat: Reclinable seats.

Miinukset: The food!! The lights could be dimmed as it was a night flight.

Miinukset: Fix the damn KIOSKS at Vienna!

Plussat: Reasonable space in economy class seats

Miinukset: Staff hurrying us up 40 minutes before departing and threatening to take our bags out of the plane in case we didn’t board then. I had to leave my coffee and run.

Plussat: The crew were really friendly and made sure we were looked after.

Plussat: The crew was friendly. The seating was ok but dirty floors

Plussat: Absolutely amazing service

Miinukset: No any healthy snacks like nuts or just dried veggies or biscuits with less sugar.

Plussat: Nothing

Miinukset: Everything

Plussat: Friendly crew

Miinukset: Can’t think of anything

Miinukset: Not being 1 hour late

Plussat: The crew was great. The soecial meal request was hadled well despite oversight.

Miinukset: Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human.

Plussat: very nice crew

Miinukset: my baggage was lost

Plussat: I canceled the flight 6 weeks ago, no refund issued.

Miinukset: I canceled the flight 6 weeks ago, no refund issued.

Plussat: On time , crew good... no complaints

Miinukset: Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

Plussat: Stupid survey can’t eliminate category that doesn’t ajgpply

Plussat: Timeliness, cleanliness and comfort.

Miinukset: Inflight duty free closed too early.

Miinukset: The worst airline ever. CUSTOEMR SERVICE IS AN UNKNOWN WORD TO THEM. I WILL NEVER FLY WITH THIS AIRLINE AGAIN AND YOU SHOULD REMOVE THEM FROM YORU PROPOSALS.

Plussat: Quick and no fuss

Miinukset: No food and entertainment didn't work

Miinukset: Too hot temperature inside te aircraft. Seats uncomfortable

Plussat: Great crew, comfortable seating with enough leg room.

Miinukset: Provide dinner before getting to joburg, instead of a snack. Flight arrives late so dinner would be appreciated

Miinukset: The plane is so old..,

Plussat: Seat was comfy and spacious for economy class

Miinukset: Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal.

Plussat: The crew was amazing, flight on schedule and good entertainment.

Miinukset: Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more.

Miinukset: Free wifi

Plussat: The service is amazing .. the crew took care of us well.

Miinukset: Not much .. its a comfortable short flight.

Plussat: Crew and flight where amazing. Thank you

Plussat: As usual traveling with THY was perfect, all was OK. But pls when I buy THY tickets, it is mean that I want to travel with THY not with Anadolojet. Flight with Anadolojet Istanbul-Izmir was awful. The rest of the journey was awesome. Many thanks.

Miinukset: In stead of Anadklujet could be THY :))