Etsi halvat lennot reitille Kairosta $[7232-Helsinkiin

Plussat: "It was clean. The aircraft was new, well maintained."
Miinukset: "The aircraft departed and landed late. I then missed my next connection. The majority of the people working seemed to care but there was no general way to make the late arrival and missed boarding overcome with a plan. It seems it was more my fault than the airlines."

Plussat: "The movies"
Miinukset: "Lack of crying babies and lack of sleep seats too close lack of comfort"

Miinukset: "Difficult trip and costly delays both ways. Going to Cairo from Istanbul we were delayed 5 hrs so we arrived at 1AM instead of 8:30PM the night before."

Plussat: "Crew was amazing!"

Miinukset: "Turkish Airlines was absolutely the worst airline I have ever been on. My flight going there was delayed 4 hrs & I missed my connection. They lost my bag & it arrived after 1 wk. Today, my flight was again delayed and I almost missed my layover. Again, my bag did not arrive & they ripped my carry on"

Plussat: "Crew was very good and seat in long trip was comfortable"
Miinukset: "Boarding in first leg needs more organization"

Plussat: "The seat is comfortable"

Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Plussat: "Crew was nice and attentive to needs. I arrived safely at my destination so that’s all that matters."
Miinukset: "My first flight was delayed at CAI and no one informed us of this. I almost missed my connecting flight."

Miinukset: "The Turkish airline is always late at take off Security check on the airport was horrible Not friendly people who work there And definitely no any kind of help Which make me for the second time miss my connection flight And definitely loose more money"

Plussat: "Nothing positive bad service"
Miinukset: "Bad service, flight delay, bad customer services"

Miinukset: "They lost my baggage and everything I had was in that bag!"

Plussat: "Food and service"

Miinukset: "No assistance from any agent on getting to our gate for our connecting flight. This would have ensured we would have boarded our flight on time. We had to stay the night in Istanbul"

Plussat: "Hot,moist washcloths & overnight travel kits (slippers, toothbrush & paste, sleep mask, ear plugs) , good food, flowers in bathroom - first class touches in economy !"

Plussat: "Service is good, and food as well."

Miinukset: "This flight didn’t take take off on time. It was delayed A whole hour which made me miss my connection flight To Houston."

Miinukset: "Nothing"

Plussat: "Everything"

Plussat: "Our flight from CAIRO was delayed for 3 and half hours. We missed our flight to Chicago. The Staff at Istanbul airport were very very unhelpful and rude. They did not try at all to find an alternative route for us. The lack of empathy and understanding was astounding. NEVER TURKISH AIRLINES AGAIN!"

Plussat: "Food was fine"
Miinukset: "delay time and Istanbul airport"

Plussat: "Do you like crying babies and kids running around the aircraft? If yes, then you would have loved this flight."
Miinukset: "Everything. This was the worst star alliance flight i have taken. No control over the passengers, and kids. Screaming children the entire flight. I was not able to sleep at all. They did not dim the lights until extremely late in the flight. Business class lights were dimmed several hours before economy. The staff at gate check-in was not helpful. My seating assignment was separated from my wife. I was told they could not move me. I was originally set to be seated next to a young mother and baby. I switched with her husband and another passenger to be seated next to my wife. Why do I need to arrange a seating assignment that should have been obvious? Plus they did not credit me with my mileage. Thanks, never again."

Miinukset: "The 2 flights were delayed, I went to my work late Both bags were broken"

Miinukset: "Cabin crew in business class were not especially friendly and was really lazy during the welcome drink service. They did not even ask each passenger and greeted them to see if they want anything. Instead, they just held the tray of welcome drink and walked around the cabin once, then poured all the unconsumed welcome drinks into the bathroom. Service after take off was abysmal as well. No smile, no addressing passenger by name, all the service was done in a rush and a totally weird manner. The food is not very much to my liking since it heavily consisted of cheese, and there is literally no choice for you to get away with that. Having a traditional Turkish menu is great at one hand, but in this case it was a huge no-no."

Miinukset: "The gate from Boston to Cairo in Istanbul is too far away. My plane left Boston one hour late so I had only about 50 mn to run from gate 200 to gate 712. Also in Boston the called all the family with children from business AND from economy to board first the we the Business we started to boarded after which was one hour after boarding time. That was REDICULOUS. Turkish Airline team was so slow and unprofessional unlike the team in Istanbul. But on the plane the service and food was excellent. Mervat Ali"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Service. Very professional staff. Great food and drinks."
Miinukset: "There was a delay with boarding. Then there was a delay with leaving off, maybe an hr late and then we arrived there was a delay getting off. I did not get off the plane until 630 even though plane arrived at 549 exactly."

Miinukset: "Flight was canceled. The disorganization and misinformation was unprecedented. I have been traveling for 30 years and tried almost all airlines, but the Turkish Airline office at Cairo Airport ranked the poorest I have ever seen. The disorganization was as if they do not know what to do. First they said the plane arrived late, then they said there was a bird hitting the engine. The excuses were so laughable beyond belief."

Plussat: "Food and good movies selection"
Miinukset: "Flight attendant actitud"

Plussat: "Flight attendance service is great"
Miinukset: "Boarding process too complicated with several security check points make the travel more difficult"

Plussat: "Always courteous service."
Miinukset: "The flight was delayed and we had to run for our connection."

Miinukset: "They change my seat for 5a to 8a without saying anything. When I talked to the flight crew they advised to do a complaint in turkey but the time didn't allow me to do so due to flight being late."

Plussat: "Comfortable and nice people"

Plussat: "easy check in"
Miinukset: "lack of leg room"

Plussat: "Everything was great. I didn't give food 5 stars though, because compared to my previous experience, quality is less than usual. I always fly on Turkish airlines and I like it overall. Security at Istanbul airport is great. Better than anywhere else."
Miinukset: "Quality of food is less than the previous experience"

Plussat: "Entertainment made the long flight fly by"
Miinukset: "We are 6'+ and leg room was very limited"

Plussat: "Entertainment selection Food and beverage service"

Plussat: "The food used to be way better than now"

Plussat: "_ very delicious food - nice stuff, - good service - good plane - good selection of new movies,episodes and live TV - long trip to Egypt but with fun and enjoying it - gave chance to those people to entertain you while you are in long trip - one more time was very delicious meals ...like it so much Thanks guys."

Miinukset: "Check in person said we had an exit row seat; we didn't on either of our flights he checked us in for."

Plussat: "Istanbul airport was very crowded and bathroom were not clean"

Plussat: "Seats and entertainment, seat comfort"

Plussat: "The speed in which the aircraft was boarded and the refreshments given quickly"
Miinukset: "The lack of order and last minute information not being given"

Miinukset: "First we did not Flight from Cairo to Istanbul because the trouble happened in Turkey I blame to KAYAK because they didn't followed up the situation and did not gave us any information also till now did not know if we flight or no that not good we tried to call the agent many time and they told us all thing is ok no change but when we review with Turkish airline the change the day and reserved in another AIRLINE Company Second : we had a one luggage was damaged from USA to CAIRO we did a report # CAI TK 56650 IN CAIRO AIRPORT but nothing happened and no one call us until now ,Please check and let us know what we can do Ehab Sargyous 409-719-2196"

Plussat: "The boarding and food."

Plussat: "Better headphones for economy Pillows on seat when boarding"
Miinukset: "heating controls /cooling tem not very good,"

Plussat: "The boarding was quickly. The crew very kindly"
Miinukset: "The seat are small. The food has a lot of salt and bread."

Plussat: "From the first person I met (the man who printed my boarding pass at the counter) to the crew on board each flight, I was very impressed with the people at Turkish Airlines :) Everyone was very pleasant and helpful, and made my trip enjoyable."

Plussat: "no problems"
Miinukset: "Nothing"

Miinukset: "seats and cleaness"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Nice people"
Miinukset: "Some games for kids"

Miinukset: "Everything"

Plussat: "The crew and snacks"
Miinukset: "They take the headphones about an hour before landing which isn’t ideal."

Plussat: "Nothing"
Miinukset: "Leg room"

Miinukset: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."

Miinukset: "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Plussat: "The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom"

Plussat: "Seating, interior and menu"
Miinukset: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"

Miinukset: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."

Miinukset: "The temperature was too warm. With a full plane there is a need for more air circulation. The selection of movies was old, there weren’t enough new movies."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufta Hanza canceld the flight"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The flight was very good"

Plussat: "Good flight...excellent landing."

Miinukset: "The crew change the seat with a new boarding pass without my permission . They are not professional at all"

Plussat: "Cabin crew hospitality and service were amazing"
Miinukset: "N/A"

Plussat: "Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight."
Miinukset: "The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine."

Plussat: "Prompt, great crew"
Miinukset: "No power ports, entertainment options"

Plussat: "staff was friendly and service in general was good"
Miinukset: "Food was not good , Chairs was not comfortable"

Plussat: "The staff is on point classy folks the stewardess, are very nice and and prompt."
Miinukset: "The food is terrible extremely bland and no flavor. Needs to maybe be revamped"

Plussat: "No thing at all"
Miinukset: "1- the aircraft from cairo to munich was so small that they didn’t allow the carry on baggage and I had to put it with the check in baggage. 2- the special meal ( muslim meal ) that I ordered was a veggie meal !!!!! With no meat or chicken at all , apparently they don’t know what the meaning of a muslim meal is ! It means to have halal meat , we are not vegetarians ! 3- my baggage didn’t arrive to the airport and I filed a report and was told that I will have them tomorrow and now after four days the baggage didn’t arrive yet and I was told that one of them is missing !!!!!!! I can’t hate them enough."

Miinukset: "Walking under rain from the plane to terminal. Not as good as Lufthansa was some years ago. Old planes."

Plussat: "Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!"

Miinukset: "The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in."

Plussat: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"

Plussat: "Was on time all the way, food was OK service was fine"
Miinukset: "I was so cold in my seat I couldn't get comfortable"

Miinukset: "Staff was rude"

Miinukset: "I made seat reservation in the internet and the LH agent change it"

Plussat: "Nothing"
Miinukset: "The seats was un confotble"

Plussat: "Comfort"
Miinukset: "Food"

Plussat: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Miinukset: "No entertainment during the whole flight at all."

Plussat: "Crew"
Miinukset: "Seat was very narrow"

Miinukset: "Seats with no headrest and no entertainment"

Plussat: "Staff was friendly"
Miinukset: "can't think of anything"

Plussat: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."

Plussat: "Staff"

Plussat: "Surprisingly tasty breakfast."
Miinukset: "Online check in didn't work. The site kept telling me I needed a visa although I chose the option that stated I had an ESTA. Also mt destination country was not in the list of countries and there was no way to fill it in. The check- in agent in Cairo was cheeky and unhelpful. I was told I couldn't get the aisle seat assignment that I had selected online when attempting to do the online check in. The crew also stated I couldn't switch to an aisle seat because " we are completely booked" although all 3 rows in front of me had empty aisle seats all the way from Cairo to Frankfurt so I was stuck in a middle seat which the person in front completely reclining their seat for 4 hrs. At 5'10" it was not only uncomfortable but a painful flight. Things improved somewhat from Frankfurt to Miami but was still pretty tight due to the reclining seats. Luckily I got an aisle seat on that leg and the middle seat next to me was open. There was no entertainment on the Cairo to Frankfurt leg."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Very small narrow seats in business class on this flight."

Plussat: "Lufthansa's staff and service are second to none."

Plussat: "Smooth flight , excellent crew"
Miinukset: "Entertainment was boring , screens freez and small"

Plussat: "Competitor airlines like Emirates are way ahead of the curve when it comes to value for the money for the economy customers."
Miinukset: "Seating is cramped up. Entertainment options are mediocre."

Plussat: "Excellent service"
Miinukset: "Every thing is excellent"

Plussat: "Nice trip"
Miinukset: "Food"

Plussat: "Great seat. Lots of space. Wonderful crew"
Miinukset: "Sandwiches could be better"

Miinukset: "The procedures at Naples Airport were a bit of a mess... had to wait for checkin information and a long circular walk through many shops to get to the gates. We did not appreciate that."

Plussat: "Walked away from plane."
Miinukset: "The seat was the most uncomfortable I’ve sat in for some time. No in seat charge option."

Plussat: "Crew was excellent"
Miinukset: "N/A"

Miinukset: "I have taken 5 flight with Aegean airlines in the last 3 weeks & not 1 of them left within an hour of the scheduled departure time. The delays in travel were unacceptable. We were 2 hours late to take off, when we landed it took 45 minutes to get off & another 30 minutes for bags to start showing up"

Miinukset: "The plane was delayed but having a hot meal was A nice surprise."

Plussat: "I did not make this connection due to delayed first flight and the most poorly organized and staffed airport!!!"
Miinukset: "Getting reimbursed!"

Plussat: "Flight was the best I've taken in a long time - comfortable plane with plenty of room between rows friendly crew and tasty food"
Miinukset: "Check-in was ridiculous it took almost an hour to check in even though there were not many people in front of us and boarding took a very long time"

Plussat: "Price was good and the crew were friendly"
Miinukset: "Their were no entertainment options and the on time departures are continually a issue with Aegean. Our flight was around 2hrs late. Also the carry on requirements are stringent"

Plussat: "Accuracy in times"

Plussat: "It was a short flight. 1 hour. Everything went good."

Plussat: "everybody was very friendly and professional, from the minute we checked in to the minute we arrived to Athens"
Miinukset: "Nothing, the experience was great."

Plussat: "The food and the crew"
Miinukset: "The flight was delayed 2 hours"

Miinukset: "I booked for baggage through kayak and had to pay again. What a scam"

Plussat: "Cheerful crew, nice snack with beer or wine, clean bathroom"
Miinukset: "No inflight entertainment, but for 90 minute flight, I didn’t need it."

Miinukset: "Gâte operator were very slow I was going to loose my connection to Paris as it took me more than 1hour to make the check in"

Miinukset: "5 hours delay"

Miinukset: "We paid 70 Euro in the airport for a small suitcase. we felt robbed because we had no informations about charges of suitcases. If we knew about this we would not carry with us any suitcase. The seats were very tight and no comfortable. No entertainment at all."

Miinukset: "They locked the bathrooms whenever the staff were passing around drinks, food, or collecting garbage. They claimed it was due to "safety" but every staff was easily walking around passing around drinks. There was no turbulence. Even when multiple people tried to get up to go to the restroom, they sent them away. Finally, when they unlocked the bathrooms after a good 30 mins, there were HUGE lines. They did this multiple times. It doesn't make sense to lock the bathrooms that long. People need to use the restroom and then they create larger lines which is more dangerous because even more people are standing up at the same time. Doesn't make sense. Will probably not use this airline again if this occurs again."

Plussat: "Flight was on time. Crew were good. Flight deck announcements were appreciated."
Miinukset: "Getting on a bus to the aircraft is challenging with 3 young children and carry on. We couldn’t get a seat. Could not eat the croissant as I’m allergic to chocolate. I’d had no breakfast and that was the only option."

Plussat: "Same as above"

Plussat: "For a short flight we had a good lunch and good customer service. Seats were comfortable with reasonable legroom."

Plussat: "Everything was perfect, the flight late a little but it was ok with the connection...."

Plussat: "Good service and performance Staff very helpfk"
Miinukset: "The onky problem was the need to rechdck bags at athens for our flight to Ioannina With onky 1 and a half hours long lines at passport control It was a race... Pressure Best tonthinknhow to avoid and perhaps the airline should warn us in advance .."

Plussat: "Nothing"
Miinukset: "The boarding,the flight attendants,the comfort,the entertainment and food"

Plussat: "Nothing"
Miinukset: "The flifgt attendents are not cooprative on plane,and also the offecier in the trancefer office."

Plussat: "We liked that there was food offered on such a short flight and complimentary wine! The crew was also really nice."
Miinukset: "There was a 45 minute delay on our flight"

Plussat: "Timing and cleanliness"

Plussat: "Friendly staff, clean airplane"
Miinukset: "No entertainment"

Plussat: "Purchased these flights and had no idea baggage was not included. It was not transparent up front and I potentially would have purchased a different airline had I known."

Plussat: "Good customer service and unexpectedly good food. Nice staff."
Miinukset: "Boarding was late, and it took forever to take off and land. I missed my ferry because of this and had to buy another ticket. Also super small seats."

Plussat: "Onboard food is always excellent. Great legroom (row 5 on a321) from Athens to London (LHR). Seats are comfortable enough and servers are always pleasant."

Plussat: "Efficiency"
Miinukset: "No negatives"

Miinukset: "baggage fees were totally unreasonable high"

Plussat: "Snack was a light meal of pasta with melted white cheese & spinach, bread sticks, and a pastry/cookie. Yummy!"
Miinukset: "Plane remained on tarmac for 45 minutes before leaving causing us to be about 1 hour late."

Plussat: "Leg space. Courtesy of Staff. Timely departure."
Miinukset: "Nothing."

Plussat: "The flight was fair, with no problems other than pushing and shoving getting aboard."
Miinukset: "The outrageous and unannounced baggage charge of $80! for two carry-on size suitcases which we were not permitted to carry on because of current weight limits."

Plussat: "Good in flight service"
Miinukset: "The solicitation for cash (bribe) at the Cairo security people at the luggage screening. Mark Cairo as a place I will not go back too."

Plussat: "Departure delay and change of gate at last minute. This has become a frequent occurrence even though they usually make up some of the time in flight. I would appreciate more timely information about delays."

Plussat: "Boarding was efficient but we sat on the plane for over an hour before leaving. Then when we deplaned, we were not told that we are not connected to a tube and would have to go down stairs to go to a bus which will bring us to the airport. The weather was blistering cold ! The same taxi in and out delay happened on the connecting flight to London and we arrived London at 2pm instead of 10:30am. Food was mainly carbohydrates. Entertainment was absent except for a screen showing a trailer of featured locations in Athens."

Plussat: "crew was supportive. food was ok. Check in on line was good. We could choose our seats. We flew with Aegean several times already. they are a reliable company."
Miinukset: "The flight was late by almost an hour. On arrival we were transferred to the terminal by buses after having to carry our troll all the way down the stairs."

Plussat: "The excellent service. The Beautyful stylish Stewardesses. The fact that the airline changed my flight from 2 stopovers to one."

Miinukset: "Only wish it was in a desent hour and not in the middle of the night"

Plussat: "cleen quiet and beutifull crew"

Plussat: "Friendly staff, movies on the plane"
Miinukset: "The checkin area at the airport is poorly staffed and disorganized which resulted in a feeling of crowded confusion and stress. A greeter for agean airlines directly at the entrance would significantly improve this, as would more check in kiosks (two and only one worked) and a more linear system (you have to go backward to check your bag before going forward)."

Plussat: "Comfortable airplane, excellent food, great service. No in-flight entertainment but I didn't expect entertainment on a regional flight. Overall this was a great travel experience. It's easy to see why Aegean Airlines is a top rated carrier!"

Plussat: "Hot lunch was a pleasant surprise. Seats comfortable but cramped and didn't recline. Prompt baggage service."
Miinukset: "No entertainment. No power jacks."

Plussat: "Nothing"
Miinukset: "I missed the flight because I was provided an incorrect departure time in the booking confirmation. I was not provided any indication of the departure time change and had to pay 129$ changing fee. Never booking through this website again."

Plussat: "The flight was excellent. Thank you"
Miinukset: "when I booked the ticket , I didn't notice that a baggage that I send would cost extra money and had to pay 45 dollar at the airport. I recommend to write it more big and clear on the booking formula."

Miinukset: "No drink at the flight"

Plussat: "Boarding a smooth flight"
Miinukset: "Food absolutely"

Plussat: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Miinukset: "Nothing! Love Austrian Airlines!"

Plussat: "Very good"
Miinukset: "Hi am happy"

Plussat: "Great crew"

Miinukset: "Food should be much better than this. Otherwise everything is ok."

Plussat: "One crew member in the OTP-VIE flight that was great in service ."
Miinukset: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Miinukset: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Miinukset: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Miinukset: "Terrible food and service"

Plussat: "Everything was just right."

Miinukset: "Good"

Plussat: "Clean aircraft, polite crew."
Miinukset: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Miinukset: "30min late arrival. Still was ok."

Plussat: "Everything"
Miinukset: "Everything"

Miinukset: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Plussat: "Fast flight , friendly staff , ok food"
Miinukset: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Miinukset: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Plussat: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Miinukset: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Plussat: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plussat: "Safe trip"
Miinukset: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Plussat: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Miinukset: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Plussat: "Excellent flight Excellent food"

Miinukset: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."

Plussat: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Miinukset: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plussat: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Miinukset: "That I did not fly this airlines before. They will be first on my list from now on."

Miinukset: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plussat: "Very comfortable aircraft"

Plussat: "Very nice crew."
Miinukset: "Buses to aircrafts. No snack on short flights."

Plussat: "Very orderly fashion onto boarding"
Miinukset: "My suitcase got destroyed"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Miinukset: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plussat: "The crew was very very nice and flight was very quick."
Miinukset: "No entertainment at all, music nor tv :/"

Plussat: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Miinukset: "nothing I didn't like"

Plussat: "proff handeling of sick person !Othervise quiet and nise trawel!"

Plussat: "The plane arrived at destination ahead of schedule."
Miinukset: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Plussat: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Miinukset: "No tv, maps or entertainment at all."

Plussat: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Miinukset: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Miinukset: "Flight was cancelled and we weren't notified."

Miinukset: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Miinukset: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Plussat: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Miinukset: "Nothing."

Plussat: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Miinukset: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Plussat: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Miinukset: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Plussat: "They offered passangers ti move to raws that wete half empty so we will have more room."

Miinukset: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Plussat: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Miinukset: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Plussat: "Decent between chare distance for a medium sized airplane (A321)"
Miinukset: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Plussat: "The service on board was fantastic. The flight was very smooth."

Plussat: "Clean aircraft, nice crew, efficient boarding, small airport (Varna)"

Miinukset: "Free wifi"

Plussat: "Comfort"
Miinukset: "Internet"

Miinukset: "It's KLM. What else do you need to know."

Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Miinukset: "Nothing"

Miinukset: "All of the less than good, obvious!"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."

Plussat: "Excellent crew, good food & movie selection."

Miinukset: "The plane is so old..,"

Plussat: "very nice crew"
Miinukset: "my bagfage was lost"

Plussat: "The crew was great. The soecial meal request was hadled well despite oversight."
Miinukset: "Soecial meal request was made in advance but overlooked. Did not mind it so much as eating less is not a bad idea! To err is human."

Plussat: "Seats super comfy. Ended up with 3 seats to myself that formed a bed for the lap Uk to NZ. Very nice!"

Plussat: "Great plane and staff"
Miinukset: "Delayed"

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "Crew was amazing. They adjusted the seating arrangements so there was an empty seat in every row to give passengers more space. Very thoughtful and much appreciated. They served delicious meals, snacks, and water. They provided headphones, blankets and pillows. They took very good care of us."

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "The crew"
Miinukset: "Seat comfort"

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "The crew was great but the seat wasn't as comfortable and didn't have much leg room."

Plussat: "Overall KLM experience is good"
Miinukset: "Food quality was mediocre for a business class flight."

Plussat: "The earphones for out two seats only worked intermittently, but the Purser, Lee-Ann handled it professionally and pleasantly. That was the only disappointment in an otherwise pleasant flight"
Miinukset: "The earphones could have worked!"

Plussat: "Quick flight"

Miinukset: "Inflight was better than I expected. But needs upgrading air crafts."

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Miinukset: "No reading light in my seat..."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "The service"
Miinukset: "The seats"

Plussat: "Crew was excellent -kind nice and very attentive"
Miinukset: "Entertainment went out mid flight. Had to be reset off 30 mins but cam back up"

Plussat: "Very friendly and helpful crew."

Miinukset: "You are almost always late!"

Plussat: "Arrived early!"
Miinukset: "Boarding seemed disorganized."

Plussat: "Friendly in-flight personell"
Miinukset: "Approx. 1 hour delay, which was not the airline's fault (construction on runways)"

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Miinukset: "Bag was lost"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Entertainment was good, and crew was very nice and accommodating. Flight was very comfortable and smooth."
Miinukset: "The food was okay, not that great."

Plussat: "The staff at the front desk for the check-in were extremely helpful. I had a complicated issue with my luggage and they helped me to sort it out in the best possible way. Amazing service! Furthermore, the entertainment on board is great! Nice movies, nice food, friendly flight attendants, etc. They even offered me a second sandwich =)! I truly loved my experience with KLM."

Plussat: "great choice of entertainment content, friendly crew"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "quick boarding, responsive Airline stewardess, very polite."
Miinukset: "temperature control was not good, service was fine, seats were not comfortable. plane need to be cleaner."

Plussat: "The constant supply of food that was offered to you. The crew was nice and always helpful."
Miinukset: "The process of boarding in Amsterdam was not organized and felt more stressful than it needed to be."

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Flight crew on flight from Amsterdam to Cape Town were probably the most friendly and enthusiastic I've experienced and no, they were not all young. The plane was spotless throughout the flight. They were always coming around with water and juice and they genuinely seemed to care about all the passengers. The Flight back crew were just the opposite. More like the old lazy farts you get on the American carriers or BA or QF long haul. Whoo have been there for the long haul and should have stopped ages ago."
Miinukset: "The Entertainment images on the screens promoted Beauty and the Beast, Batman Lego movie but neither were on the system! Food quality was rubbish"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "Was able to check in online, very convenient and easy to access site."
Miinukset: "I didn't go on this flight, unable to leave Seoul (to Beijing) with China Southern."

Plussat: "Flight was quick, professional, friendly."