Etsi halvat lennot reitille Casablancasta $[81-Suomeen

Plussat: "The crew was great and friendly"
Miinukset: "How can you ran out of wine on a flight"

Plussat: "The crew were super patient there was a traveller was so irritating kept complaining about everything and ,moving from one seat to another even insulting the crew but they never lost their cool I thought that was wonderful .i learnt something."
Miinukset: "If a tooth paste and brush was provided in the little pack it would have made life better."

Miinukset: "Too tight seatings"

Plussat: "Seat not comfortable at all... no TV.... sounds bizarre from the plane.... I was scared all the time"

Miinukset: "More space and room seating"

Miinukset: "I checked in 4 hours prior to departure. While in the international zone in Casablanca Airport my cellphone switched time-zone. As a result I arrived "punctual" at the gate exactly 1 h too late, the flight left without me. Neither Turkish Airlines nor Royal Air Maroc (operating this flight) attempted to contact me via my cell phone. Disappointing."

Plussat: "The crew were all very nice and the food was good."
Miinukset: "The AC never seemed to work well...on the entire 10+ hour flight...so, that was pretty miserable. Especially sitting on the tarmac for 2 hours waiting for a mechanical issue to be fixed. That was bad."

Plussat: "Television options are great."
Miinukset: "Food was unrecognizable. No leg room"

Miinukset: "The flight was delayed an hour and a half. The system kept throwing my son and I out of two different movies every five minutes. I got fed up and decided to listen to music. Was good for three songs and kept freezing and throwing me out. Was happening to other passengers too. It was very frustrating."

Plussat: "The crew was very attentive. I was surprised at the amount of food and drink service. It was nice to have on such a long flight. Seats were comfortable and I was able to sleep well which is not easy for me on planes."

Plussat: "see previous review"
Miinukset: "see previous review"

Plussat: "The food and quality of the flight was incredible."

Plussat: "Food"
Miinukset: "Good food"

Plussat: "Nothing is changing, they need to make some adjustments"

Plussat: "The flight was for the most part quite comfortable"
Miinukset: "The person sitting behind me (she could not get comfortable and kept jarring my seat) and the baby crying two rows ahead of \me"

Plussat: "Never fly again"
Miinukset: "Nothing"

Miinukset: "They have canceled my flight even though I have booked it long time ago. They climed its because they have overbooked the flight. Crew was rude and short tempered, didn't understand the urgency of having to go to that flight"

Plussat: "Flight was good"
Miinukset: "There should be more snacks during the long flight. Only one item was available and it was located in the rear of the plane. It was difficult for senior citizens to avail this service."

Plussat: "Great service, great food and drinks"
Miinukset: "None"

Miinukset: "Na"

Plussat: "Even though I had two different bookings for connections, since they were all handled by them, they offered me to send my lugagge to the final destination"
Miinukset: "In all the flights I took with them (7 so far), Service was reactive, not proactive. In fact, there was one time in which I asked for some water in a long flight (because they dont offer from time to time as other companies do, and I was truly polite in my request) and the guy from the crew told me 'please go and fetch'. I had to point these two huge guys sleeping next to me I had no relation with (I was at the window seat) for him to realize that he was being ridiculous."

Plussat: "Direct flight"
Miinukset: "No entertainment on the plane. No TVs, movies, etc. It was an old plane and old fashioned flight."

Plussat: "Same as my Los Angeles flight, my Athens flight and my Beirut flight Extremely pleasant"

Plussat: "My experience of flying on Turkish Airline was amazing form beginning to end everything was perfect. The crew were very professional and the food quality was the best that I have had on an airline."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Usually a great trip."
Miinukset: "A series of about 9 rows of 3 seats each row, had errors in to the monitors that normally you can watch a movie, watch news, or listen to music. Approximately 27 people could not use these monitors affixed in the seat before you. These monitors (screens) control the reading lights, the signal for the stewardess. Flight 33 on 6/30/2017 had 12.3 hours of blankness and the complaints were numerous, but the crew were of no use. I wish this would have happened to business or first class. The crew were horrible."

Miinukset: "Congested, the cabin crew did not give enough water. Did not walk cabin often enough m."

Miinukset: "The plane was 2 half hours late departing from JFK to Istanbul and the customer service in Turkish Airline in the beginning did not give me a good service I believe this will be the first time and the last time"

Miinukset: "Seats on 777 are to close. Both times I have flown Turkish air, we sat on the plane for well over a hour on the ground before we pushed back from the gate."

Plussat: "Flight any crew awesome"
Miinukset: "Parents who allow a child (not infant) to scream for 2 hours"

Plussat: "It was great to be fed, especially a full meal, on such a short flight."
Miinukset: "They ran out of homemade lemonade with fresh mint before I got any."

Miinukset: "Took 4 hours to get to hotel in Istanbul with my old father, as no one helped or guided. Trying to get money back for the visa but no luck yet."

Plussat: "Everything was great, on time and safe. I love flying Turkish Airlines."

Plussat: "Everyting is good and smooth with no problems at all"
Miinukset: "Nothing was bad"

Plussat: "Friendly crew excellent food"

Plussat: "EXCELLENT AIR LINE"

Plussat: "The flight was amazing with every detail. Big thanks from cabin crew as well as i had a free upgrade to business seat"
Miinukset: "Everything was awesome and nothing was bad in this flight. Big thanks to the cabin crew team"

Plussat: "Customer service was excellent"
Miinukset: "Delayed flight making it ease to miss your connecting flights.."

Plussat: "Had emergency exit row with plenty of leg room"
Miinukset: "Nothing"

Plussat: "Everything was great."

Plussat: "Crew was very attentive, complete punctuality, everything of high quality."
Miinukset: "no information o.n frequent flier program"

Plussat: "awesome services and food"
Miinukset: "food services time"

Plussat: "The service, food, and in flight entertainment were great. The leg room in coach was on par with other major carriers that I have flown transatlantic. The layover in Istanbul was pleasant (go to Staarbucks for free wifi). And I saved $500 over the price of other flights. I'd definitely take Turkish Airlines again, and maybe even arrange for a longer layover to be able to see Istanbul."

Plussat: "Movies crew"
Miinukset: "All was good"

Plussat: "The service was excellent from A to Z"

Plussat: "Courteous staff, good food, good entertainment options for the kids, clean bathrooms."
Miinukset: "Headphones are horrible (bring your own noise cancelling ones). There was a large family of over 30 people who made the flight into a circus. They were loud, rowdy, sick (everyone - from infants to the elderly in the group were hacking and coughing), spilled their drinks, were rude to the staff and kept congregating in the middle of the aisles. There has to be a law against such behavior."

Plussat: "I would like to rate overall as excellent site won't recognize my attempt Food was better Nyc p,Istanbul,Rome then returning.service was always pleasant and attentive. Seats better then most. I will use Turkish airlines again"

Plussat: "Friendly crew and clean aircraft."
Miinukset: "I was traveling with two family members with wheelchairs and gate transfer at IST was a nightmare. It was very slow, but finally we were at the right gate. Handicapped access must be improved at the IST airport."

Miinukset: "The boarding process was a nightmare! They boarded everyone at once instead of business class first, ect...gate agents were more interested in playing in cell phones."

Plussat: "Loved the smooth ride."
Miinukset: "Bathroom was pretty nasty"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."

Plussat: "KLM STAFF WERE VERY PROFESSIONAL"
Miinukset: "SOME CREW MEMBERS WERE ABIT RUDE. THEY NEED TO WORK ON THEIR ATTITUDE"

Plussat: "the crew was wonderful, we got a nice Wrap and water, wine or coffee for free, not all airlines serve it anymore, we were on time and I got whatsapp message with updates of the flight"

Plussat: "Reclinable seats."
Miinukset: "The food!! The lights could be dimmed as it was a night flight."

Miinukset: "I congratulate the KLM crew!"

Plussat: "Crew was ok."
Miinukset: "Screens need a serious upgrade, my seat didn’t recline all the way nor could it be restored to an upright position. Not very comfortable and I paid for a seat upgrade."

Plussat: "Crew was nice and friendly"
Miinukset: "Airplane so uncomfortable. Food horrible. Not even available for one of us what we ask for on what was offered. Bad taste and not what can be on a that length of time flight."

Plussat: "Gaps between seats are very narrow."
Miinukset: "when serving drinks, cabin crew limited to serve liquor only once and it was poor service."

Plussat: "The service"
Miinukset: "The seats"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plussat: "Easy to board and easy flight."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "We are guessing they either overbooked or they didn't have sufficient passengers on a Tuesday afternoon who's final stop was Glasgow. They rebooked him for 1200 the next day. DFW to MN, St Paul to Schipole, Amsterdam to final destination, Glasgow. So he ends up having to pay for another Lyft back to our apartment in Dallas, then another additional one for the 12 noon flight the next morning. If he didn't have family living in Dallas, he would've incurred a hotel fee too."
Miinukset: "He was bumped to the next day due to his flight being cancelled. Then re-booked the next day, with an additional layover. Then due to a 32 minute layover that left 3 minutes sooner..."

Plussat: "Really friendly staff. Great service"

Plussat: "Food was just fine, movie selection very good"
Miinukset: "Uncomfortable seat cushions, lights were truned on too early (1.5 hours before flight landed)"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: ".Very much on time with pleasant service."
Miinukset: "Can nit find much fault fir a short run!"

Plussat: "The food service was good and the flight attendants were friendly."
Miinukset: "The plane was very uncomfortable. The seats were small, you felt on top of the person next to you, and there was no leg room. I am a pretty small person- I can't image how uncomfortable all of the taller passengers must have been."

Plussat: "Decent seat size. Sorta slept the whole flight."

Miinukset: "Boarding was a free for all. The travelers did not pay attention to the priorities."

Plussat: "Very friendly crew"

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plussat: "Got to Amsterdam on time and everything was great including the staff"

Miinukset: "The Guy who had an accident when boarding causing a delay. Also I didn’t like the wait fir checking as passengers with children went before business class and should be after."

Plussat: "Staff both at the airport and in the plane were professional and welcoming. Depsite short distance sandwich and drink were offered."
Miinukset: "Nothing to be honest . All positive."

Plussat: "Flight crew was pleasant and attentive. Seats were comfortable for economy as well. We were allowed to check in extra baggage for free at check in which really helped since we would be catching a connecting flight in Amsterdam"

Miinukset: "The leg room on the long flight was less than I would have wished and it was particularly bad when the person in front put their seat back. this was a day time flight and it would have been good to have a bit more room to use a laptop."

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "Jet airways flight till mumbai"
Miinukset: "Poor legspace in Klm flight till Amsterdam"

Miinukset: "The bags where damaged from the staff"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Service"
Miinukset: "Only one queue for boarding. Flight late on arrival."

Plussat: "Everything was good. The crew was very friendly and attentive. The plane was comfortable, with great entertainment on the personal screens. The food was delicious. Flight was on time and actually arrived early, but then we had to wait for a gate (not the airline's fault)."
Miinukset: "No complaints at all."

Plussat: "I fly delta this was run by KLM they weight all bags delta does not they don't take TSA preach Check. Delta does It was a free for all with check in and getting into plane"
Miinukset: "See above"

Plussat: "Same as above"

Plussat: "Flight attendants were friendly, but they only had limited resources to work with."
Miinukset: "Worst aircraft I have been on in years. No wifi or entertainment, no power outlets, only bad wine/beer for a 3+ hour flight is mediocre at best..."

Plussat: "Friendliest economy class service I've ever encountered."

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed that the flight didn't have wifi / USB):"

Plussat: "captain was great."

Plussat: "Excellent service and comfortable flight"
Miinukset: "Flight delay roughly an hour"

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Plussat: "On time."
Miinukset: "Claiming that the plane was completely full (which it wasn't), They forced just about everyone to check there carry ons. When we got on board, there was plenty of overhead space. Supposedly, we should've have been allowed a carryon and a personal item."

Plussat: "Flight was overbooked. After paying 1.7k, they put me to another flight which took me 7 hours more to arrive SFO."

Miinukset: "Lots of different thin: boarding lines weren’t clear, seats are not that comfortable, food was fine but not great and I would give a very good to crew"

Plussat: "yes"
Miinukset: "meal"

Plussat: "Fairly new plane... new and much improved entertainment system..."

Plussat: "No food , no entertainment options ."
Miinukset: "Have the option to purchase food on a 5 hour flight ."

Plussat: "The actual flight itself was fine."
Miinukset: "The five hour delay of departure was not fine."

Plussat: "The flight was running late due to technical difficulties but they did take good care of us. Even the rescheduling of the connecting flight was easy."

Plussat: "Comfortable seats with entertainment screens for everyone and friendly staff."

Miinukset: "Planes for 30 yrs old. I thought i was gonna due due to engine failure"

Plussat: "Flights were very good. I was concerned about the buy food on board option but it worked well. The food was good and it cost less than buying in the airport and bringing on board. Using the charge card to pay wend smoothly and seemed not to slow the process at all. Good job Air Canada."

Plussat: "The passengers, the Brussels airport retail area, 1 of the flight attendants who was polite and welcoming, and the entertainment selections. Finally being connected to Swiss staff."
Miinukset: "The crew was not very welcoming and was borderline rude when I asked any sort of question such as why I was not allowed to wear my headphones prior to take off. I was patient in not wearing them, but could not relaxing into the trip for the 40+ minutes we remained on the ground mostly not moving. I was tired when boarding and fumbled with my documents and was very curtly told to just hand them over. Another time I accidentally mistook headphones the stewardess was handing out for something else. I took a pair and then immediately gave them back with an apology that I didn't realise what they were, but thanked her anyway. This was met with a scowl and a bit of opposition. There was one stewardess that was very nice and accommodating out of the entire crew. On top of this the toilet seat on the plane was broken, so it fell on you when you were trying to go to the bathroom, and the soap dispenser was broken. I didn't dare mention these things to the flight crew though. The plane was late taking off from Montreal, and so was late landing in Brussels. No effort was made to provide connections assistance, or provide directions on where to go to rebook our missed connections. I and all others traveling to Zurich spent the entire morning trying to find anyone from Air Canada to help us rebook our flights. We literally were going from desk to desk between two terminals, and consulting each other as we went to limit the amount of leg work we all had to do. We all had to finally leave the terminal area and go to Swissport and stand in a long slow line. By that time any afternoon flight was already overbooked. So I and a group of other passengers were booked for an evening flight which forced me to book a hotel in Zurich because I couldn't get to where I needed to be that evening. After being rebook, I still tried to get on an earlier flight by going directly to the gate. It was confirmed that there was some extra space available, but they would not switch me to the earlier flight because I had a checked bag that I could not separate me from. Ultimately my bag was lost which made me have to stay awake and in the Zurich airport even longer after I finally arrived going from one lost baggage representative to another, and then waiting in another line to finally fill out paperwork because my bag had never been scanned in Brussels. The Zurich representatives were very polite, helpful, and efficient compared to anyone I encountered in Montreal, or Brussels. I was without my bag for 3.5 days of what was supposed to be a 10 day trip. My trip was reduced to 9 days because I spent an entire day in the Brussels airport and then had to spend the night in Zurich. I arrived in Zurich on Saturday night, and received my bag on Tuesday afternoon. All in all it was not a good experience until I got to Switzerland."

Plussat: "Food served was excellent"
Miinukset: "The TV screens are very dark and hard to see"

Plussat: "Nice flight, staff"
Miinukset: "Seats are so hard on the but that it's hurts to the bones for a few days...!! I travel a lot, and this is the only airline/aircraft that this occured. Also even checking in online, and gaving your boarding, they managed to get us to go to the counter to tag our carry ons..."

Plussat: "The crew to San Francisco"
Miinukset: "canada rouge"

Plussat: "Crew gets excellent makes for friendliness."
Miinukset: "Coffee not served with meals. Coffee came after meal was eaten."

Plussat: "My wife had injured her knee before our trip and was having difficulty walking. Air Canada provided wheelchair assistance every part of our airport transfers between Atlanta and Japan. Thanks so much !"

Miinukset: "After landing in Newar. One had to exit into the terminal and in order to connect, I had to go through TSA again, and the line was way too long. I had 2 hrs between flights and was able to make the connection, but I'm not sure if I only had one hour... I would have probably missed my connection."

Plussat: "Got from point A to point B safe and sound and paid the least money"

Plussat: "The flight attendants were very nice and helpful. When they passed out dinner my husband and I were asleep, we woke up when they were serving drinks (right after). They got us our food. On our flight over however we didn't get options on food since they had run out. The flight crew was nice though."
Miinukset: "Unbeknownst to either of us the Air Canada Rouge is a low cost carrier international flight. It didn't have a player in the seat, or even old school TV's. You had to use your own device on their WiFi which was SLOW and the sound went out. The seats are small with very little leg room. I'm 5'1 (156cm) and my legs almost touched the seat in front of me. Also the airport was the biggest hinderance of getting to the gate and the airplane. After customs, to get to our gate we were told to wait in another line while they went through nearly every passenger again... And checked bags. Since it was taking so long they would let some go through without checking them. It was strange to say the least. We eventually left the gate late but made up for it in the air."

Plussat: "A lot of leg room."
Miinukset: "Air Canada flights are always delayed. The crew is rude and usually not helpful when asking for something. In addition, when I bought the ticket I was asked if I spoke English because I was sitting in the exit row; however, the couple sitting next to me obviously did not speak and they let them stay there anyways."

Plussat: "The counter employees as well as the people who helped me navigate the airport ( I am disabled) were very helpful."
Miinukset: "The crew on the plane seemed very overburdened and somewhat annoyed by passengers. Maybe they were having a challenging day. I don't know. I didn't even want to ask for a glass of water."

Plussat: "Service food on time flights"
Miinukset: "No movie for such a long flight."

Miinukset: "Our flight was over an hour late getting to the airport in Morocco and when there we were left standing in the jetway after scanning our tickets for a good 30 minutes. The flight was so delayed, many of us missed our connecting flights and had to be issued later flights. I was originally booked to fly out the next day, which would NOT have worked out but was booked instead for 5 hours later. I stood downstairs for 2 hours trying to find my baggages, however, they never came where they were supposed to come out and I received 3 different answers on where they were. "They're at carousel 5," "you don't have to get them they will be checked to your final destination," no they're at carousel 3, so you can grab quickly and recheck upstairs." My bag wasn't at any of these places. I finally found a nice air Canada agent who took the time out of his day to actually go to the back and check on my bag to which he returned 10 minutes later with it. It was just "circling around back there" with nowhere to go. Had I not been persistent, my bag would not have made it to my final destination. I wish the story ended there but it does not. After a 5 hour wait, I sat at my gate which continued to say "American Airlines" I asked the gate if United Airlines flight was still leaving from there she just stated she "had no idea" frustrated, with no gate to go to with a flight leaving in 1 hour nobody seemed to know where our new flight was boarding. After 3 gate changes we were finally able to board our flight to D.C. I am sorely disappointment in both Air Canada and the YUL system. This would be my second time flying this way and both times I have had issues. It's too bad. I do not plan on doing so again."

Plussat: "Good price"
Miinukset: "Horrible customer care"

Miinukset: "-didn't make it clear that we needed to download air canada app for entertainment. Crew gave conflicting information. International flight was NOT equipped for inflight entertainment. Food was not good--mainly packaged and not fresh."

Plussat: "Roomier"
Miinukset: "Nothing really"

Miinukset: "I did not like the crew in Casablanca airport . They were so slow and they did not help the travelers to get to the boarding on time. It seems that they don't even care about their passengers. Air canada needs to improve the professionalism of their crew in Casablanca, and the quality of service provided."

Plussat: "Nice plane."
Miinukset: "WAY too hot."

Plussat: "It is convenient to take Air Canada from our town and connct in Toronto."
Miinukset: "The staff are barely polite and do not really care about the passengers. No smiles, Not friendly or welcoming. We trwveled in US last month.. What a difference in attitude. The food was awful, bordering in inedible. (example salad was cold canned corn with shreds of cabbage and no dressing.) Breqkfast was a piece of bread with choice of orange or tomato juice. No tea or coffee. They lost one of our bags, no apology and another company handled the search and return. No reason given to leave it behind. baggage and carry on rules are complex and complicated, and you never know when they will decide to enforce them and penalize you. If you can get there any other way don't go Air Canada."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Miinukset: "Flight was delayed 2 hours due to mechanical issues. Can't be helped, but made for a long day."

Plussat: "I thought prices were reasonable."
Miinukset: "Didn't have some of the food."

Plussat: "Flight was smooth; love being able to track route. Got in early."

Plussat: "I arrived safely!"
Miinukset: "This was an AIR CANADA operated flight. Considerably less comfortable than the 3 LH operated legs of my recent trip to Kenya."

Miinukset: "I haven't been on a plane with no tvs in more than 10 years. The least you could do is let people know prior to boarding. Like when you purchase the tickets or 24hours before!"

Miinukset: "Flight was 45 min late leaving & I only had 1 hr between the next flights. Because Winnipeg is a small airport, I just made the next connection but no time to go to the restroom."

Plussat: "No"

Plussat: "Nothing"
Miinukset: "Misinformation and poor scheduling caused us to miss connecting flights both ways! Luggage was delayed for 2 days. Flights were late and cramped. I had to buy one way ticket on another airline or be stuck in Montreal for 3 days."

Miinukset: "They boarded early while our connecting flight was late. They told us they could not allow us in even though we arrived 1 hour before. Had to purchase all new tickets."

Miinukset: "Very bumpy ride"

Plussat: "Entertainment."
Miinukset: "Not enough food for passengers on board. Flight attendants were visibly upset, rude, unable to handle the passenger load, uncommunicative when problems arose."

Plussat: "They didnt loose my luggage this time."
Miinukset: "do your self a favor and find a different airline. When i got home and talked to others about my travels the said " what did you expect, i wont fly air canada" I wish i would have know before i booked my flight."

Miinukset: "on march 13/ 2016 booked my tickets on kayak.com so end up getting it with vayama.on july 28 missed my flight for a family raison called vayama and explained the situation they said they will help me just they need to confirm with the airlines (air canada) and they will give me new tickets.no body called me back ,called air canada said: we have ticket but you need to get it from vayama.called vayama again he said sorry about that i will let everyone know and he promise me that i will get help a.s.a.p.did't hear from them left with my wife and two kids in morocco for a week end up buying new tickets from laufthansa."

Plussat: "The Air Canada agents and staff were very helpful and accommodating to the best of their ability. I hugged one female AC Agent in TO as she was so kind and helpful, and told her she was the highlight of my day."
Miinukset: "The processing of Air Canada passengers to the connecting Gates and through Customs for USA international flights was a nightmare. It was very disorganized, with hundreds of passengers herded like cattle, poor communication, customs slips not provided on the AC Flight before landing so as to be completed in advance. There was staff shortage, and not done in a timely manner so as to make your connecting Flight. It has truly been a most stressful experience for me this and each time I have to go through Toronto to make a connecting flight , and I will avoid this flight plan in the future at all cost."

Miinukset: "No free meal on 6 hours flight."

Plussat: "I eventually got home."
Miinukset: "Non weather related cancellations of 10 flights to the US and every other flight was delayed by a minimum of 2 hours. Many flights were delayed by hours then cancelled later on. There was no explanation from the staff. Also, one of the door fire alarms kept going off every few minutes and it was never fixed but eventually shut off. Very unreliable air carrier."

Plussat: "The plane wasn't too bad; comfortable and plenty of movies to choose from; the only thing headsets and volum didn't work as well."
Miinukset: "Airport was a complete mess; I would say I will never fly out of Rome. Air canada wasn't too bad here since we didn't run into any issues with rebooking flights"

Plussat: "professional crew members' services...."
Miinukset: "The food has room to improve...."

Plussat: "Leg room was great."
Miinukset: "The pilot wasn't that good. It wasn't a smooth landing at all."