Etsi halvat lennot reitille Afrikasta $[81-Suomeen

Plussat: "The crew was super attentive. The seats were really confortable. I loved that the seat would completely flatten to make a « bed », wonderfully for sleeping!"
Miinukset: "The check in and boarding in Kathmandu was really not good. I requested wheelchair assistance when I booked, and was never offered a wheelchair nor any assistance for that matter ..."

Miinukset: "Food"

Plussat: "Food and leg room"

Plussat: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Miinukset: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Convince, as this is good direct flight from Nagpur."
Miinukset: "Improve quality of crew and service from Doha to Nagpur sector."

Plussat: "Everything was GREAT!"

Plussat: "Crew and flight time"
Miinukset: "Entertaiment - pleasee TV"

Miinukset: "All was well, thanks"

Plussat: "Crew was not mean"
Miinukset: "The seats were very uncomfortable, entertainment screen had poor picture quality, eggs were black, stank + inedible, long bathroom lines , a child screamed most of the flight, no internet, couldn’t change phone, checked bags damaged - handles ripped off!!!"

Miinukset: "Food"

Plussat: "NA"
Miinukset: "NA"

Plussat: "Everything frim the xrew I could at the JKIA, NBO to Delhi. One thing more from my city Lubumbashi, I didn't care about getting my phone bzttery low. I could chzrge my phone all the journey long. And from Nairobi, I dodn't czre at zll about my phobe, because I knew I could charge dur to the usb device. If ever something to complain about, I'll let you know. Regards Richzrd DIAS"

Plussat: "Entertainment system good,"
Miinukset: "Boarding was late, seating very cramped."

Plussat: "The crew was FANTASTIC!! SO kind and helpful, and went out of their way the whole flight to assist us with anything and everything we needed! :)"

Plussat: "The groynd services in US and Doha are excellent and quick. The check in process in India is very slow"
Miinukset: "Our first time traveling on Qatar. Will definitely love to travel again if the fares are reasonable."

Plussat: "The crew was very polite. Being able to track flight path. Assortment of videos. Plain was very clean. Blankets, pillow, headphones, and all beverages free of charge."
Miinukset: "The food was not good. Not very much leg room. Did not like the 15 lbs. carry on weight limit."

Plussat: "Excellent service from check in to disembarkation. I was surprised at the amount of leg room, as being a 6+ footer it has always previously been an issue, but not with Qatar."
Miinukset: "Only downside was the lack of the free traveller pack, eye shade and ear plugs, sleep was denied as I could not block out the sound of the very talkative travellers behind me."

Plussat: "Flight services"
Miinukset: "We were supposed to fly on 04/04/18 but our Flight was cancelled due to technical problem"

Plussat: "Just that the food is quite small but the variety is OK."

Miinukset: "Service is always bad. This time from bag, all electronics have been stolen. It is 200$ worth things have been missing from my baggage."

Plussat: "On our flight from Atlanta, we loved the service and great recommendations from the flight attendant, Carmen, who made great suggestions for our Malaysia trip."
Miinukset: "The seats were very tight and the food was okay, but the staff was great."

Plussat: "Nothing"
Miinukset: "Theyt cancelled my trip"

Plussat: "The THOUGHT it would be a nice flight than usual from Asia to the USA, but it wasn't. Doha Airport was an interesting stop early I'm the morning"
Miinukset: "No outlets on either flight or in the airport so can't use electrics for almost the entire trip. The seats are extremely narrow to the point out of unprobabability to have your own space even if sitting next to regular build person. Food was only ok and service was below average with trash often not collected and needing to request water etc"

Plussat: "Nil"
Miinukset: "Seat not very good"

Miinukset: "Old plane treating the Africans like poor people of no value .. All other Qatar flights have newer aircrafts"

Plussat: "Crew courtesy, exceptional service"

Plussat: "On time and 5 star service"

Miinukset: "Seats are too small"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Plussat: "Got upgraded to Business Class :-)"
Miinukset: "Not much of Movies options to watch"

Miinukset: "Seats were not very comfortable for economy class for a journey as long as these ."

Plussat: "Very very clean plane."
Miinukset: "Movie selection could be improved. Second meal had no vegan option."

Plussat: "The personnel are what makes the airline so special. Everyone of them was so nice and so attentive to our needs. Great experience overall."
Miinukset: "So the seats while comfy are not as nice as the seats now on the reframed United Polaris and Delta and Air France in their newer planes."

Plussat: "Okay"
Miinukset: "Okay"

Plussat: "The flight was on time. The crew was very accommodating. The food is better than some other airlines. The entertainment provided had a lot of choices I had an 8 1/2 hour layover in Doha. They booked me a short stay in a hotel at no extra charge. This included a car and driver to and from the hotel. It was a nice hotel close to the airport."
Miinukset: "I was sitting in economy. I booked too late to get any type of upgrade for extra legroom. For Economy it was OK, but cramped and hard to get comfortable on a 13+ hour flight."

Plussat: "Great service. Easy. Comfortable."
Miinukset: "Only 2.5 meals in 16 hours!"

Miinukset: "Flight was delayed materially with little forewarning Service was poor"

Miinukset: "The airport did not have air conditioning, which was very annoying given the temperature outside was 30C."

Plussat: "Decent leg room. New plane."
Miinukset: "Only one meal was served in about a 6 hour flight. By the end of the flight I was famished."

Plussat: "The trip was very pleasant as usual, being frequent flyer on Qatar airways since 2005, I can only tell that this is so far the best airline company. Great service. On time if not ahead Never lost a bag or got it delayed. Very diversified entertainment program Lovely staff Confortable and clean flights. And of course convenient price. Briefly, I love Qatar Airways and it is my first choice wherever I travel."
Miinukset: "So far nothing."

Plussat: "Food was good."
Miinukset: "I didn't appreciate the fact that Qatar opened so late at the Abu Dhabi airport, nor did I appreciate that the woman who printed out my boarding pass royally screwed up and printed gate 8 , when in fact it was gate 3. That was total BS. Supposing I missed my flight due to her negligence ??"

Plussat: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Miinukset: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"

Plussat: "Food"
Miinukset: "No entertainment"

Plussat: "Good"
Miinukset: "Nothing"

Plussat: "Everything"
Miinukset: "N/A"

Plussat: "It was nice service and hospitality"

Plussat: "Good service and flight."
Miinukset: "Movies are the same since last six months. Business class place to keep the feet is too narrow when its flat bed. No space."

Plussat: "Wouldn’t know about the crew. Short flight and didn’t see them enough to comment"
Miinukset: "Crew"

Plussat: "The best other than the fact it was packed full lol but that’s not Deltas fault"

Plussat: "the crew was friendly and courteous"
Miinukset: "Boarding process was cumbersome. Look at the Southwest model."

Plussat: "All was great!"

Miinukset: "Food was terrible. Paid for first class, expected something better than coach. Our food choice was a ham sandwich, there were better choices but the crew took them for themselves so nothing left for the 1st class passengers. Similar situation on our eastbound flight the week earlier. I doubt if Delta knows or cares that this occurs. After paying more than twice the coach fare, we expect something better than a ham sandwich on a coast to coast flight."

Plussat: "Good crew"
Miinukset: "The flight was delayed by two hours."

Plussat: "We left on time and arrived early. The seat in comfort class had excellent leg room."
Miinukset: "The food was mediocre, to say the least."

Miinukset: "Delays both in DETROIT and a huge delay in Shanghai."

Plussat: "Friendly flight staff, on time service."

Plussat: "I reached y destination."
Miinukset: "One flight attendant yelled at me for switching seats, even though I had asked permission to move seats. Another flight attendant clumsily kicked me when leaning over to serve another passenger. After living in Japan, it's pretty rough to see the low bar of American customer service."

Miinukset: "Wifi didn't work"

Miinukset: "Check carefully! Our flights were changed and the first was only ten min difference so didn’t think anything of it but when we went to check in they said we would probably miss our connection. The problem was not the time but they changed GATES were really far apart. Was resolved but kind of a hassl"

Plussat: "The crew was awesome. The entertainment was great with a huge selection of movies. The food was really good."
Miinukset: "Boarding was delayed while waiting for Delta agents to come and assist people off of the plane."

Miinukset: "Nothing"

Plussat: "Newer planes with extra large overhead bins are great and the boarding process is much easier and smoother now with all the various breakdown of groups instead of by row."

Plussat: "Crew was great."
Miinukset: "When all overhead bins were full, they should have allowed those who didn’t need to check their carry on to board the plane before those who needed to check their carry on. Very unorganized at gate."

Miinukset: "The delayed at the gate looking for passengers, could have been avoided by doing cross checks at the counter. The snacks need to change. For someone who flies every week like me, the cookies and cheeze it’s get old. Some variety will be awesome."

Plussat: "Nice crew"

Plussat: "William the flight attendant was very friendly and provided great service! When the row next to us was open he suggested me to move over, making the flight spacious and comfortable! We had to gate check our bags, but the crew was efficient and we didn’t have to wait to get them when we deplaned. Great service."
Miinukset: "Great flight!"

Plussat: "On time"

Plussat: "wonderfu crew... very helpul`"
Miinukset: ".."

Miinukset: "Very cramped for overseas flight Coffee is never hot, never served in timely fashion"

Plussat: "Delta Comfort om commuter jet"

Plussat: "Food was excellent. The flight attendants took great "care" of us. Entertain system was great."
Miinukset: "10.5 hours of flying"

Plussat: "Great employees, genuine, quick drink service, early arrival, available entertainment"
Miinukset: "Boarding process was slow and backed up due to extra baggage needing to be checked involuntarily"

Plussat: "The seat back screens."
Miinukset: "Completely full flight. Rough landing."

Plussat: "Snacks"

Plussat: "Overall everything was great would definitely recommend delta to others ."

Plussat: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."
Miinukset: "Ice weather and flight cancelled, but they waited until the last minute to cancel it."

Plussat: "Seems like people that work for Delta are too old and too comfortable. Don’t want to work nor do they appreciate customers. Gate agent in SLC complained she was the only one there and could not help. Tried to send me tohelp desk which would have made me miss my flight. Flight attendant couldn’t move my back pack in bin did not tell me she had a bad shoulder. She should not be working then if she can’t lift a small backpack. Omg"

Plussat: "Comfy on time and personable. Food was good too. Thank you."
Miinukset: "It was all good."

Plussat: "Very good flight. Nice staff that seemed to enjoy their jobs. Great smiles and personable. Modern and clean plane with WiFi and charging outlets"
Miinukset: "There was a mechanical issue that delayed departure. Fortunately I did not have a connection to make. The crew made sure to communicate with everyone onboard frequently so we were aware of the situation and progress. They handled everything well which was reassuring for my peace of mind."

Plussat: "There was one helpful lady"
Miinukset: "Flight was rerouted and rebooked twice. I’m stuck in Detroit overnight, and won’t be getting to Monterrey until tomorrow afternoon. Thanks, delta!"

Plussat: "Great pilot.."
Miinukset: "Jam packed too small and the lady flight attendant was to bossy and not that welcoming, she was more interested in being more of a drill sergeant than the comfort of the passengers"

Plussat: "Beautiful plane, great entertainment system, two bathrooms for economy class, decent food"

Plussat: "I needed to run real fast to the connection flight and gladly got there on time."

Plussat: "I like that Delta is efficient and the service is consistent. I pick Delta because I know what I’m going to get . I like that I can choose the entertainment I want and that everything is at my fingertips including flight info, food and beverage options, etc. it’s relatively comfortable but it’s not near the level of Virgin America or JetBlue."
Miinukset: "I’m not sure if it is due to LAX construction but it is chaotic at the airport. It is super confusing where you need to go, drop bags, etc. the weird part is Check in was in terminal 3 and gate at terminal 2. That is a long walk back and forth. There is probably a more efficient way of doing this. Besides that, they need to do a better job communicating that seats are changing and not Reggy before boarding. Though I can understand it can get crazy because people will panic but it’s not great heading up to enter in not knowing if you are sitting in window when you picked it for a reason. Otherwise, everything went smoothly."

Plussat: "My wife’s and my headphone connections would not work."

Plussat: "The crew was very friendly and had great humor."

Plussat: "Smaller plane, aisle seat with a lot of leg room (5c), smooth flight"
Miinukset: "Shorter flight so no snacks/drinks were served, although requests were fulfilled."

Plussat: "I love the media that is INCLUDED in the price of your ticket on Delta Flights. That sets Delta apart for me."

Plussat: "Clean & new plane, some of the stewards were fine, good pilot"
Miinukset: "head of the stewards was nasty with everybody, not polite and passive aggressive. Very poor food selection, even if you paid for it."

Plussat: "The flight left on time and landed earlier than anticipated"
Miinukset: "The seats were narrow and very upright"

Plussat: "It only took them 10 minutes to turn things around to make up time for the delay."
Miinukset: "The seat pockets were not cleaned."

Plussat: "The agents in the air were a lot more understanding and at least apologized."
Miinukset: "I understand if we need to check bags because its full but when iy is not full but you demand I check it anyway all you are doing is adding travel time to my trip. Also we needed things in our bags that we otherwise would have had. Not the best customer service at the gate."

Plussat: "The crew was very friendly and ensured you had everything to your comfort . Great selection on movies . The food and wine selection was divine. Great service"

Plussat: "EZ play newer plane nice staff"
Miinukset: "Power plugs did not work in seating row and air vents did not work"

Miinukset: "The attendents only served one round of beverages in Comfort Plus."

Plussat: "Good entertainment system with movies and games"
Miinukset: "No fault of Delta's but we were delayed on the runway for over an hour and we're an hour late. I had to move seats twice the first time because the video screen was freezing up and the second time because it stopped working the third seat was good though. The airplane food was typically horrid."

Miinukset: "Delta allowed us to board knowing of possible weather delays at the destination! Once on board the captain announced that we could not take off due to weather at the destination! Why didn't they let us just sit in the airport until Delta knew one way or another? Been sitting, trapped in the plane, no AC, no announcement from the flight crew. Could be waiting in relative comfort inside the airport!!"

Miinukset: "there is little time for lay over in turkey going to Egypt one hours is not enough."

Plussat: "The crew was polite but did not enforce social distancing when boarding. Disembarkation was chaos with everyone pushing to get off the plane."
Miinukset: "Calling people to board by rows would have made it less chaotic. Disembarkation was a dangerous disorganized mess."

Miinukset: "Stay away from Turkish airlines. Customer service is the worst I have ever experienced"

Plussat: "My sleep"
Miinukset: "Food"

Plussat: "Comfort and food with good entertainment."
Miinukset: "Crew could be trained for better service, most all were rude and annoyed that they were there."

Miinukset: "The stewardess not very nice"

Plussat: "Liked? Nothing. I came up with a new slogan for them based on my experience. "Turkish Airlines: Shoulda flown Lufthansa""
Miinukset: "Didnt like? Everything. Ataturk is filthy and literally reeks. Gate crews, ticket counter personnel, flight crews are pretty rude and simply refuse to answer direct questions if they dont want to. Seem genuinely displeased if they have to bother speaking any language but their own to communicate with international passengers. Customer Service i believe is merely a joke to the entire company. If i was a religious person i would pray no one ever has to use their feedback system or try to communicate with their customer service group by phone. Thats what i get for being American i guess, just higher hygiene standards and expectations on service for the price paid."

Miinukset: "I will never forget Turkish airlines again. They stole our money. We were at our flight on time but they wouldn't let us board. They then said we were no shows and cancelled all our remaining flights with no refund. This ended up costing us around $3000. We don't have this kind of money and I don't know how we will pay rent next month."

Plussat: "Quality service and efficient"

Plussat: "Comfort Entertainment Friendly Staff"
Miinukset: "N/A"

Plussat: "Lots of entertainment on the plane. Very clean. I like the personal touch of a travel Bag given and large head phones."

Plussat: "The service was excellent, staff helpful and understanding."
Miinukset: "No business class priority boarding, no assistance available with transfer."

Miinukset: "They lost my baggage. The in-flight crew and food is excellent, ground support is not good."

Plussat: "Pretty comfy flight"
Miinukset: "The screens didn't work to watch movie or to see the flight time and distance"

Plussat: "In flight entertainment and snack even for a short 1 hr flight"
Miinukset: "Chaotic boarding process - seating assignments changed for lots of people last minute with no explanation"

Plussat: "Punctual in terms of reaching destination, all else average."
Miinukset: "Less leg space, pantry service below expectations."

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Miinukset: "They made us wait for 2 hours out in the open on a winter night. They wouldn't let us in the terminal. It was outrageous. Everyone was extremely rude."

Plussat: "The landing"
Miinukset: "The crew nasty stwarts"

Plussat: "movies and food"

Plussat: "Everything. Pleasant crew, great food, clean plane, many entertainment options, movies, music etc. (individual screens)."
Miinukset: "N/A"

Plussat: "While my family and I were waiting for boarding in chairs in front of the gate, my little child falet down and had very minor cut with one blood sign and drop but first aid group came and made some tissue cleaning to the cut with detergent. They told me that medical report is required by the flight captain and this report will cost me 230 TL. I told them no need for their report but they told me that I may not travel and the male misbehaved againest my wife when she told him that no need for their medical assistant and he replied this is not your country. They sqwezed us at the last minute and my remaining family at the plane and they told me that I am not authorized to travel with my wife and small child. We are total of 9 passingers. We were only remaining at the lounge. I told them my remaining family are at plane and I must travel otherwize I am going to claime all charges againest Turkish airline. Finaly at last minute they let me board."

Miinukset: "Boarding problems"

Miinukset: "We missed the flight for teasons totally outside our control. We were stuck at Borg El Arab Airport gate for over an hour and therefore missed our flight. Turkish reps weren't helpful at all and wouldn't try to find a solution for us!! We had to book new tickets with Egyptair. I don't believe we'll be flying Turkish again."

Plussat: "The actually flight was great- food and crew were very good and professional."
Miinukset: "Turkish airlines in Istanbul this last trip was the most disorganized and rudest I've yet to experience. They were incredibly disorganized and unhelpful. It was 5am with hoards of people waiting just to go through a tiny security because they closed the entrance for international transfers. No lines and direction whatsoever. It took two hours just to go through simple sercurity. My flight gate, number, and info to Boston was not even posted on the departure screen so I almost missed my flight- I had to go multiple times across the airport to find anyone to ask. The employees were rude and unhelpful. They did not assist or direct anyone or any of the chaos and they were slow and lacked any understanding to people whose flight was ten minutes till take off. Really unimpressed and highly considering avoiding taking them again to the Middle East in the future."

Plussat: "Cabin crew was so kind and all the time asking for my needs"
Miinukset: "Airplane was a bit outdated and since the aircraft didnt had first class only business so the seating was un comfortable at all. By the way the aircraft is boeing 737 if im not mistaken."

Plussat: "Entertainment selection was ok."
Miinukset: "Seats some of the smallest. Staff inattentive. Pressed the attendant button 4 times. Every time ignored. Food provided was not what was on the menu provided. Boarding was a disaster. Over an hour in a terminal with lacking a/c. I want to say it was worth the price, but no. Was the worse flight I have ever been on."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "Crew."
Miinukset: "Too many ads and promotional messages, not letting to use entertainment system much."

Plussat: "Food"
Miinukset: "Delay both ways"

Miinukset: "No AC"

Plussat: "The seats were comfortable and the first meal was great! Staff was friendly and the bathroom was VERY clean and nice."
Miinukset: "I didn't like the multiple, repetitive announcements. I would suggest that once the guest has picked their language preference on the screen, they then only hear announcements once in their preferred language. Also, our first transfer flight with Turkish allowed for us to carry our personal camera, but then on our main connecting flight we were told that we couldn't have it as a carry on. We would have stowed it in checked baggage had we been previously told. This was incredibly frustrating."

Plussat: "Cabin crew was pleasant."
Miinukset: "Vegetarian meal was mediocre. Seats were extremely crowded. Person in middle seat was large, causing over-crowding because he required more than his seat. I didn't check out the entertainment, as I didn't know how to use the electronics."

Plussat: "Flush attendant tried his best.n"
Miinukset: "Not enough leg room so the plane felt claustrophobic even though there were 2 aisles."

Miinukset: "I have lactose intolerance and I tried ordering the special meals. However the lactose free meals are not good. I got it more than once, it's always dry grilled chicken, steamed veggies and plain rice. Overall it's a dry meal and no flavorful at all. On this trip I didn't order a special as I was hoping one of the options wouldn't have lactose."

Plussat: "I like the flight and the crew on board . The airplane was comfortable and the entertainment on the plane was great."
Miinukset: "I didn't like all the miscommunication at the airport due to cancelled flights. I spent two days in atlanta as well as three days in the istanbul airport. Out of two weeks of vacation I ended up spender at least six of them b in the airport. Istanbul was total chaos. I understand that the weather was a major factor but the Turkish employees should be better trained in how to handle such crisis and be able to better direct people were to go. Having to pay out of pocket m ok Neyland for food at the airport was ridiculous."

Miinukset: "Plane was old. Seat pitch too tight."

Plussat: "Boarding employees were so polit The flight was on time"
Miinukset: "Entertainment were poor"

Plussat: "came home with 2 broken bags, hard to talk to anybody, emailing back and forth since then to replace them, so far offered much cheaper bags and om top of this, a lot of paper work needed to claim those 2 cheaper replacement !!!"
Miinukset: "very tight seats for 12+ hours across Atlantic flight, old planes, somewhat unfriendly attendants."

Plussat: "Everything"
Miinukset: "Nothing"

Plussat: "Food was great and service friendly. They weren't stingy, either; even on the 3 hour flight you got a real meal. Boarding went smoothly, too. Transfer was easy. In flight entertainment had lots of good choices."
Miinukset: "The seats were too small with too little leg room. I'm not that tall, only 5'8", but I could not barely get the headrest up to my height, and my knees still touched the seat in front."

Plussat: "Still able to rest & crew very nice and helpful"

Plussat: "Good food great passenger service."
Miinukset: "Disruptive child in seat in front of me"

Plussat: "Cabin crew was courteous though they couldn't fix the issues."
Miinukset: "My seat would not recline. Some mechanical problem. Only beef meals were available, no chicken."

Plussat: "The service was excellent. We actually got upgraded because my wife had status on United which was AWESOME."
Miinukset: "The interior of the planes seem a little outdated. The seats were cloth and had a slightly strange smell to them."

Plussat: "I liked the good timing and the comfort seats with good service."
Miinukset: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."

Plussat: "friendly, young staff"
Miinukset: "all chicken was given out - only beef left by the time they got to me . . . didn''t have french red wine (which they always have). didn't serve cognac with coffee, which they always do. was brougth some in a paper cup. tons of movies - not very many good or interesting ones. . ."

Plussat: "I really enjoyed the service and in flight entertainment."
Miinukset: "I wish there was wifi"

Plussat: "Food and service in the cabin"
Miinukset: "Service in IST was very slow. We could not find wheelchairs for two family members even after ordering it months in advance."

Plussat: "Comfortable seats, conditions in lounge hall. Very well organized"
Miinukset: "I didn't like boarding process at all. Poor organized. Crew should pay more attention to passangers."

Miinukset: "seats and cleaness"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Nice people"
Miinukset: "Some games for kids"

Miinukset: "Everything"

Plussat: "The crew and snacks"
Miinukset: "They take the headphones about an hour before landing which isn’t ideal."

Plussat: "Nothing"
Miinukset: "Leg room"

Miinukset: "Poorly equipped aircraft. No charging stations. No video of any kind. Pitiful food offerings. It's a four hour flight. Gotta do better."

Miinukset: "No TV in the chair ,even no group TV The the crew member in the business class lady was too aggressive in her way as if we are working for her , too tide chairs"

Plussat: "The person sitting next to me in the aisle seat moved so I had a window seat and free access to the aisle so I could use the bathroom when I wanted which let me stay hydrated on the plane. This was great. Crew was overall pretty responsive and helpful. Never a line for bathroom"

Plussat: "Seating, interior and menu"
Miinukset: "My previous flight was late. Flight attendants didn’t know how to guide me to my next gate as I was late"

Miinukset: "My 2 bags haven't arrived from Sunday 6 January till now (10 January) and all my winter clothes plus other important things are in it. I check every day with lufthansa call center but still no progress."

Miinukset: "The temperature was too warm. With a full plane there is a need for more air circulation. The selection of movies was old, there weren’t enough new movies."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lufta Hanza canceld the flight"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The flight was very good"

Plussat: "Good flight...excellent landing."

Miinukset: "The crew change the seat with a new boarding pass without my permission . They are not professional at all"

Plussat: "Cabin crew hospitality and service were amazing"
Miinukset: "N/A"

Plussat: "Keeping in mind it was an economy class, I thought the flight was fine. Decent food. I would have preferred some with a heavy cheese sauce. I had gotten sick in Egypt and I felt lousy (dizziness and headache). Despite my physical condition I thought the flight was okay. Crew were professional and airplane was clean. Beer to drink. Other than the fact I was sick, I enjoyed the flight."
Miinukset: "The dinner option was okay. I felt the heavy cheese sauce pasta was a bit too rich. Other components to the dinner was fine."

Plussat: "Prompt, great crew"
Miinukset: "No power ports, entertainment options"

Plussat: "staff was friendly and service in general was good"
Miinukset: "Food was not good , Chairs was not comfortable"

Plussat: "The staff is on point classy folks the stewardess, are very nice and and prompt."
Miinukset: "The food is terrible extremely bland and no flavor. Needs to maybe be revamped"

Plussat: "No thing at all"
Miinukset: "1- the aircraft from cairo to munich was so small that they didn’t allow the carry on baggage and I had to put it with the check in baggage. 2- the special meal ( muslim meal ) that I ordered was a veggie meal !!!!! With no meat or chicken at all , apparently they don’t know what the meaning of a muslim meal is ! It means to have halal meat , we are not vegetarians ! 3- my baggage didn’t arrive to the airport and I filed a report and was told that I will have them tomorrow and now after four days the baggage didn’t arrive yet and I was told that one of them is missing !!!!!!! I can’t hate them enough."

Miinukset: "Walking under rain from the plane to terminal. Not as good as Lufthansa was some years ago. Old planes."

Plussat: "Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!"

Miinukset: "The business class seats which are a lot more costly than economy seats are no different than economy seats. Same seat and on a 5 hour flight they are awful. The only difference from economy is that the middle seat is left empty....a help toward comfort, but far short especially when the price difference is factored in."

Plussat: "Breakfast should not be served 4 AM Cairo time, 40 minutes after boarding"

Plussat: "Was on time all the way, food was OK service was fine"
Miinukset: "I was so cold in my seat I couldn't get comfortable"

Miinukset: "Staff was rude"

Miinukset: "I made seat reservation in the internet and the LH agent change it"

Plussat: "Nothing"
Miinukset: "The seats was un confotble"

Plussat: "Comfort"
Miinukset: "Food"

Plussat: "Everyone at Lufthansa are very friendly so thank you everyone we love you"

Miinukset: "No entertainment during the whole flight at all."

Plussat: "Crew"
Miinukset: "Seat was very narrow"

Miinukset: "Seats with no headrest and no entertainment"

Plussat: "Staff was friendly"
Miinukset: "can't think of anything"

Plussat: "You always have the best looking flight attendants. After a year in Egypt it was refreshing to see something other than black haired woman. The food was great as always. Keep doing what youre doing. Thank you Olivia."

Plussat: "Staff"

Plussat: "Surprisingly tasty breakfast."
Miinukset: "Online check in didn't work. The site kept telling me I needed a visa although I chose the option that stated I had an ESTA. Also mt destination country was not in the list of countries and there was no way to fill it in. The check- in agent in Cairo was cheeky and unhelpful. I was told I couldn't get the aisle seat assignment that I had selected online when attempting to do the online check in. The crew also stated I couldn't switch to an aisle seat because " we are completely booked" although all 3 rows in front of me had empty aisle seats all the way from Cairo to Frankfurt so I was stuck in a middle seat which the person in front completely reclining their seat for 4 hrs. At 5'10" it was not only uncomfortable but a painful flight. Things improved somewhat from Frankfurt to Miami but was still pretty tight due to the reclining seats. Luckily I got an aisle seat on that leg and the middle seat next to me was open. There was no entertainment on the Cairo to Frankfurt leg."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "Very small narrow seats in business class on this flight."

Plussat: "Lufthansa's staff and service are second to none."

Plussat: "Smooth flight , excellent crew"
Miinukset: "Entertainment was boring , screens freez and small"

Plussat: "Competitor airlines like Emirates are way ahead of the curve when it comes to value for the money for the economy customers."
Miinukset: "Seating is cramped up. Entertainment options are mediocre."

Plussat: "Excellent service"
Miinukset: "Every thing is excellent"

Plussat: "Nice trip"
Miinukset: "Food"

Plussat: "Boarding a smooth flight"
Miinukset: "Food absolutely"

Plussat: "Austrian Airlines is the best! Crew, food, drinks, entertainment, and plugins were all provided, and it was all very nice (and delicious food!)."
Miinukset: "Nothing! Love Austrian Airlines!"

Plussat: "Very good"
Miinukset: "Hi am happy"

Plussat: "Great crew"

Miinukset: "Food should be much better than this. Otherwise everything is ok."

Plussat: "One crew member in the OTP-VIE flight that was great in service ."
Miinukset: "The delaying of both flights . The crew service on the VIE-NICE flight was awful ."

Plussat: "They have Economy class seats on the business class. Uncomfortable."

Plussat: "Very efficient and fuss free. Just what I was looking for from a short haul flight!"
Miinukset: "The snacks are super small, which isn’t unexpected when the flight time is so short."

Miinukset: "Was unable to take the trip. Unable to rebook without excessive fees. Lost $2000."

Miinukset: "Terrible food and service"

Plussat: "Everything was just right."

Miinukset: "Good"

Plussat: "Clean aircraft, polite crew."
Miinukset: "1. Check-In , Check-In , check-In .. automated much more time consuming and probably costly. 2. Delayed flight (as usual) .. 6.am D.T. should either mean 6.00 or 6.05 or 6.10 ... but not 6.30. 3. Very tight connection flights in Vienna, so a slight delay could mean missed connection. 4. Food"

Miinukset: "30min late arrival. Still was ok."

Plussat: "Everything"
Miinukset: "Everything"

Miinukset: "Flight was late departing Cairo Changing flights from Cairo to Amsterdam was scheduled at 50 minutes. I asked the male flight attendant about changing airplanes, said our new gate was right next to our arriving gate. He said no problem. He failed to mention we had to go through customs and security again, and walk almost a Kilometer in the process. Fortunately they held the Amsterdam plane because many passengers would have missed it. I did not appreciate the lack of information from the flight attendant, however holding the plane was a godsend."

Plussat: "Fast flight , friendly staff , ok food"
Miinukset: "I couldn’t push my seat back and because of that I was awake the whole flight (night flight)"

Miinukset: "Flight was late leaving, so I had to run across Frankfurt airport to get my flight to the US. My luggage has still not arrived two days after I get to the US."

Plussat: "Polite crew. The food was much better that on any airline these days. The boarding process was organized fine."
Miinukset: "As on any airline these days the leg space in economy class is very limited. The movie selection was OK but not great."

Plussat: "Crew was wonderful and spoke English They brought drinks. Seats were very nice and plane seemed new and very clean They handed out card decks to the kids."

Plussat: "Safe trip"
Miinukset: "There were a large group of very smelly passengers that came in at the end portion of boarding. The AC counldnt handle it and the crew didn’t use any spray to save the rest of us suffocating passengers. Thank goodness the flight was short."

Plussat: "Smooth flight, friendly and afficient onboard service. Fast boarding. On time departure."
Miinukset: "Croatian Airline checkin service was good but was made to check in carry on. However, baggage clerk was extremely hostile and wanted to charge us for two bags for which we had prepaid. Would not accept our evidence of payment for the two bags. Finally accepted her mistake but Forced to pay 90€ For the extra bag. Ripoff!! Other airlines (Vueling, Air Europa) checked same bag as courtely, did not charge. First and last time flying Austrian."

Plussat: "Excellent flight Excellent food"

Miinukset: "First there were problems with the plane... then it got delayed... I missed my connecting flight... now it’s 2 am I have a wedding to get to in 4 hrs and I finally just arrived ."

Plussat: "Friendly staff, efficient"
Miinukset: "I didn’t understand that we got no baggage allowance with our tickets. When I looked on the website it appeared that star alliance members got the usual free luggage. Apparently it was a “lit” fare & we didn’t. It would have been worth it to get the next class of fare"

Plussat: "Love the 767 seating layout with 2-3-2 seating. My hubby and I got 2 by the window/aisle. I like having 2 aisles for walking around. Pasta meal was much more tasty than the chicken meal."
Miinukset: "No free wi-fi. But, that wasn't a big deal. Just seemed unusual. If they did have it, they didn't let you know about it."

Plussat: "Really impressed with the Austrian air staff representatives. Especially the folks at the ticket/checkin counter"
Miinukset: "That I did not fly this airlines before. They will be first on my list from now on."

Miinukset: "Firstly . The crew were rude ! They did not even response when were calling them from the seat . The only way to talk to them is to find them at the end of the plane ( where they been chating with each other ) Secondly . The amount of snacks was limited where’s in Turkish airlines it’s unlimited and you can choose different sandwiches whereas in Austrian airilines can offer biscuits and Cookies ;( Thirdly . We are living in 21 century and most transatlantic airlines have WiFi ! Where’s Austrian did not have it!"

Plussat: "Very comfortable aircraft"

Plussat: "Very nice crew."
Miinukset: "Buses to aircrafts. No snack on short flights."

Plussat: "Very orderly fashion onto boarding"
Miinukset: "My suitcase got destroyed"

Plussat: "lento oli ajallaan ja pieni syötävä sekä juonatarjoilu olivat riittävät. Iloinen ja avulias henkilökunta."

Miinukset: "When our plane arrived late, many on board had missed connections. We received no help/guidance at gate, other than to be told to go up one floor. One floor up we had to go thru security to reach customer service. 100 people lined up for customer service from 3 Austrian airline reps. After 2 hours of standing, there were still 27 people ahead of me. The woman behind me gave me the local phone number for Austrian airlines and I was able to get on a flight to US leaving in 30 minutes. I managed to make it, and would not have had I waited another hour in line. Why no surge of staff to help? All 3 help numbers on my Lufthansa e-mail receipt could not help. Horrible experience."

Plussat: "The crew was very very nice and flight was very quick."
Miinukset: "No entertainment at all, music nor tv :/"

Plussat: "flight was fast and we came into a gate instead of having to come into terminal by bus. Left on time an arrive early"
Miinukset: "nothing I didn't like"

Plussat: "proff handeling of sick person !Othervise quiet and nise trawel!"

Plussat: "The plane arrived at destination ahead of schedule."
Miinukset: "€40 for a single 12 kg checked bag--that could have been gate checked? Seems excessive to this traveler."

Plussat: "Left on time, exit row seats and a simple, yet adequate meal. The beverage cart came by a few times."
Miinukset: "No tv, maps or entertainment at all."

Plussat: "Even though I was very disappointed at what the Austrian airline did to me, the staff and crew and captains where professional and the flight was comfortable especially on Lufthansa. However, I missed the experience of enjoying the flight with the group of people that I joined on the way to Vienna and to Egypt."
Miinukset: "I didn't like the fact that they cancelled my Austrian flight to a completely different company (Lufthansa). I paid extra money when I reserved the tickets in the USA to make sure I am on the same plane as the other three families that i wanted to be with as a group. They had reserved their tickets and I got the flight numbers and when I reserved my booking I paid extra to be on the same airplane as the rest of the group. My plan worked going to Vienna and to Cairo (although one of the planes were delayed 3 hours which ruined our stay in Vienna) but on the way back from Cairo to LA, I couldn't be with the group because I left 2 hours early and arrived in LA 2 hours late. I pleaded that I came with a group but they said I have a different booking so they couldn't honor keeping me on the same plane as the group. I am very disappointed and will avoid my future travel with Austrian airline"

Miinukset: "Flight was cancelled and we weren't notified."

Miinukset: "- My flight was rescheduled twice. Very short connection time, they said that there are no other options but actually there were other options. - Bad web check-in service. There were errors/bugs in the check-in service."

Miinukset: "no entertainment at all Chairs are not comfortable at all no cushions to ease the back pains"

Plussat: "They had a yummy snack. And fresh veggies. With great coffee. And the host told us abou the history of a Vienna dessert."
Miinukset: "Nothing."

Plussat: "The plane was comfortable even in economy. The crew were helpful and professional. Good food."
Miinukset: "We were boarded and then told we had to sit on the plane for 45 minutes before take off. It's possible this way beyond the crew's control, but still would've been better to wait in the airport. Also, the movie selection was smallish compared to some other airlines."

Plussat: "Everything was great! The staff was friendly and really tried to make our experience the best it can be!"
Miinukset: "The only thing I didn't like was that in one of the bathrooms, the sink was clogged up a little bit."

Plussat: "They offered passangers ti move to raws that wete half empty so we will have more room."

Miinukset: "Technical issues with website and online check-in. Boarding was poorly organized. Food could be better (e.g, breakfast muffin was terrible). Also availability and varienty of alcoholic drinks could be better. Flight was delayed and therefore my luggage didn't make it to connecting flight.."

Plussat: "Flying on a direct flight was nice. The food was good. Ordinarily the snack lunch is not good but the sandwich was quite good."
Miinukset: "The boarding is best if done by rows but this was just every one trying to board at the same time so it has a more negative effect on passengers."

Plussat: "Decent between chare distance for a medium sized airplane (A321)"
Miinukset: "40 minutes late, no entertainment, mediocre lunch, not enough space in the compartment for hand bags"

Plussat: "The service on board was fantastic. The flight was very smooth."