Etsi halvat lennot reitille Costa Ricasta $[7232-Helsinkiin

Miinukset: "Good food and entertainment. Flight started in delay as usual with Turkish"

Miinukset: "If the disembarking didn't take 45 minutes."

Plussat: "comfortable"
Miinukset: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."

Plussat: "Excellent service for affordable price"
Miinukset: "Flight was delayed"

Plussat: "Good entertainment system"
Miinukset: "Old plane. Not sparkling clean... bad leg room"

Plussat: "The crew was great and loved the meal given during flight."

Miinukset: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"

Plussat: "I prafer Pakistani or Indian food so I can not enjoy the food and Alcohal should not be served being a great Muslim country. And seat gap was less for legs."

Plussat: "It was on time"
Miinukset: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Plussat: "Food"
Miinukset: "Rear bathroom cleanness."

Plussat: "Professional nice food"

Plussat: "Cleanliness"
Miinukset: "My seat."

Miinukset: "My bag didn’t arrive"

Plussat: "Excellent service and food. Good selection of movies. Great overall experience."
Miinukset: "Crying baby and squealing toddler."

Miinukset: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"

Miinukset: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."

Plussat: "The food, cabin crew behavior, entertainment systems were decent."
Miinukset: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."

Plussat: "The food and entertainment was good. The crew was very nice."
Miinukset: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."

Plussat: "Perfect."

Plussat: "love georgia!!"

Plussat: "Food, no delays, entertainment, price"
Miinukset: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"

Plussat: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Miinukset: "No complaints"

Plussat: "Loved the service, food and airplane itself."
Miinukset: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Flight was delayed. Not good food service."

Plussat: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Plussat: "The quality of their team"

Plussat: "Ground and air staff"
Miinukset: "Seats a bit too crowded"

Plussat: "Food, service, comfort packs."

Plussat: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Miinukset: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Plussat: "The flight was empty so got 3 seats to myself"
Miinukset: "Vegetarian meals were not good. Its a 13 and half hour leg and when in the middle of that long journey when asked for a snack, the crew was not aware of the options that were listed on their very own menu. They ended up telling me that they must have run out of one of the options listed in the menu which they were not aware even existed 2 minutes ago."

Miinukset: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."

Plussat: "Great customer service, nice plane. Very happy overall"

Miinukset: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"

Plussat: "Everything. The crew was very accommodating as well as helpful."
Miinukset: "Nothing."

Miinukset: "Excellent customer service"

Plussat: "EXCELLENT AIR LINE"

Miinukset: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Plussat: "Everything overall"
Miinukset: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Plussat: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Miinukset: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."

Plussat: "THe plane left on time and arrive on time"
Miinukset: "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."

Plussat: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Miinukset: "Nothing to dislike."

Miinukset: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"

Plussat: "The price can't be beat for a quality, national carrier. The next highest price for my series of flights was $600 more and would have taken twice as long. Good food, good alcoholic beverages, great movies, and a nice crew too."
Miinukset: "Turkish Airlines was delayed over an hour. It seems like slight delays do happen with this airline; however, you do get what you pay for and I can't really complain much over a one hour delay given the ticket price."

Plussat: "Staff was very nice and friendly. Overall, it was a good flight"

Plussat: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"

Miinukset: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"

Plussat: "Once on board flihht was fine."
Miinukset: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

Plussat: "Friendly crew and clean aircraft"
Miinukset: "Old aircraft compared to other route. No wifi and entertainment system broken"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "Great Crew"
Miinukset: "It would have been better had we not had a delay of 50 Minutes"

Miinukset: "Mejorar las oferta de películas abordo"

Miinukset: "Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed."

Plussat: "The crew. The punctuality."
Miinukset: "The confort of the seats."

Plussat: "The crew were so friendly and helpful."
Miinukset: "I was told on the phone earlier (and very rudely) there are no gluten free options for eating. I have celiac disease and do not do the diet for "fun". It's for health. I found out thanks to the excellent crew on board there is an option."

Miinukset: "offering water at regular intervals (or at least once or twice in the entire 8 to 9 hour flight would be good."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "The Soviet Union wants its airline back. This was perhaps the RUDEST airline experience I've ever experienced. I was at Frankfurt (FRA) airport waiting to board Air Moldova Flight 864 to Chisinau (KIV). Due to a delay caused by Frankfurt security (and no fault of my own), I was delayed in reaching the gate. Since it was past my boarding time, I grabbed my bags from the conveyor belt once past security without having time to repack. I arrived at the gate and the extremely rude Air Moldova gate agent on duty yelled at me and demanded that I give her my boarding pass. When I told her I needed to pack, she yelled that there was “no time for that”. When I searched for my pass, she again yelled and said “NOW!”. When I told her that it was not my fault that I arrived late since there was a delay at security, she said “Not my problem!”. After she checked my boarding pass, I tried to repack and she again yelled “There is no time. Go to the bus NOW!” I once again told her that it was not my fault I got delayed and she again yelled “NOT MY PROBLEM”. In addition to rude employees, the airline is clearly in violation of safety regulations. The safety card in the back seat pocket was written in ARMENIAN – and Armenian only, thanks to the plane having been leased and Air Moldova not appropriately changing the safety cards. How did they expect people who read Romanian or Russian (the local languages) or English to understand it! On top of that, the plane was easily 20 years old or more and dirty. If they can't even keep a plane clean or have the appropriate safety cards, what else are they not maintaining. Do not fly this terrible airline!"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Staff were kind and courteous."
Miinukset: "Late departure and uncomfortable seats."

Miinukset: "Suitcase did not arrive, had a 3+ hours layover in Frankfurt, enough to get my bag sorted and sent to Oslo, but did not arrive"

Plussat: "Service"
Miinukset: "Need more water service"

Plussat: "Hospitality and attitude of crew Food"
Miinukset: "Cramped economy seats including leg space"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Miinukset: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Plussat: "La atención del personal y el sistema de entretenimiento."
Miinukset: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."

Miinukset: "My luggage was covered in a liquid similar to honey. The wheels for my baggage was broken and i had to carry the bag instead of drag it."

Plussat: "Service was efficient and non invasive."
Miinukset: "We had to land in Bari, due to weather, and the airline initially wanted to take us back to Munich for the night and return to Naples in the morning. They ultimately opted to drive us down to Naples but didn’t arrive at that decision until we’d been on the ground for quite a while."

Plussat: "The captain and others great flight"
Miinukset: "I ask for more food since portions are small , came back in 15 min and said no"

Plussat: "Service was great"

Plussat: "Food and complimentary drinks (including wine)."
Miinukset: "Could improve the economy class boarding process (go by sections instead all at once)."

Plussat: "operated by Lufthansa. Very efficient. Clean and comfortable"

Plussat: "The positive attitude of the crew members. Even though flight long they continued to smile. Very smooth flying and plane on time. Free drinks including alcohol."
Miinukset: "Cramped conditions."

Plussat: "The crew was a 10. They were wonderful."
Miinukset: "I was in business class and the tv remote did not work."

Plussat: "Excellent"
Miinukset: "No complaints"

Plussat: "Very professional crew !!"
Miinukset: "Nothing to write ."

Plussat: "the crew was kind and helpful"
Miinukset: "the head of the crew( the purser) was extremely rude, inppropriate and unprofessional. I had an upgrade to economy premium because of the disaster with the DC to Franlfurt flight but I still experienced pain because I could not lay flat. I feel that Lufthana should give me a free upgrade to business on my flight back to Miami in October. it's the only way they can repair the stress, and emotional and physical torture they put me through in DC"

Plussat: "On time"
Miinukset: "Leg room"

Miinukset: "They lost the luggage for nearly all the passengers on the flight. I don't know how it happened, but they "forgot" to load suitcases for over 100 people, and they never even told us. We all just waited for our luggage at the baggage claim and only after we all complained that our luggage was missing did we find out that none of it made it to our destination. Now, we're without luggage for 2 of our 7 days in Italy."

Plussat: "Efficient boarding. On time departure."

Plussat: "Flight on time, excellent crew and flight attendant, clean airplane, good entertainment,"
Miinukset: "Food was horrible, not enough water was offered to stay properly hydrated. check in; nitpicking weight of luggage. since we can only check one piece of luggage instead of two, please don't give me a hard time about 2 lbs extra."

Plussat: "Seats in business class were the most uncomfortable I have ever experienced :(((("
Miinukset: "Seats in business class were the most uncomfortable I have ever experienced :(((("

Plussat: "Very friendly personal, good food and drinks."

Plussat: "This was actually a United Airlines flight connecting to a Lufthansa flight in Munich. The crew was friendly and thanked us individually for flying with them as we prepared for landing."

Miinukset: "Seats recline too much. When the person in front of you reclines his/her seat, you feel like you're in a tunnel with the seat back just inches from your face. However, the flight attendant was very kind and asked passengers to lift seats for the main meal, which was very nice."

Miinukset: "Nothing"

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Miinukset: "I missed flight to Los Angeles because of laziness and carelessness of Lufthansa employees. I came with the train on 12/26/16 at 8:33 am to catch flight to Los Angeles at 10:05 am. I had plenty of time. As soon as got of the train I got into line to check my luggage. I had boarding pass already. Line to check luggage was huge with 2-3 clerks to check luggage for all US flights. After while I complained that I will miss flight to several clerk who were standing around talking on the phones all the time but answer, if I got one was, sir you will be fine. After one hour I got to security check line which was equally long. I complained again no response. With probably 20 minutes left I cut the line on my one mad as hell. I got at 10:00 am at the gate and some older lady was like " Sorry sir we closed the flight". I said "What do you mean, it is 10 am and flight is at 10:05am??? "Sir we sold your ticket" I couldn't believe her words. Anyway they sent me to Munich to catch flight to LA next day. Best part I HAD TO PAY HOTEL IN MUNICH BECAUSE LUFTHANSA DID WANT TO COVER EXPENSES. I don't know what happened to famous German organizational skills or this is just Lufthansa and her careless employees."

Plussat: "Standard short flight."
Miinukset: "I have no idea why they would book this flight for a connection to Chicago. They only gave me an hour window for connecting and with the plane delayed 30 minutes I had to rush through and skip everyone in like at passport check and made it just as the were boarding my connection."

Miinukset: "I had a business class seat but it was really more like premium economy for other airlines, but with lower quality. Food, especially for business clsss was not very good. The person next to me flies with them often and pre-requested gluten free but they didn't have anything for her. The seats were not clean with a leftover tissue and apple core from a previous flight. Lufthansa is now my last resort option when flying to and from Europe."

Plussat: "Fast trip"
Miinukset: "No entertainment"

Miinukset: "Flight attendants served too many drinks (hard liquor) to the passenger sitting in front of me, and continued serving him even after he was visibly drunk. When preparing for landing, one attendant gave an annoyed answer when I asked him to remind the same passenger to set his seatback in vertical position."

Plussat: "Clean space, friendly crew"

Miinukset: "My son Adam is in Mekele Ethiopia having flown most of his journey with Lufthansa. For two days now, his luggage with his nebulizer and asthma medications has gone missing and not ONE person at Lufthansa is willing to help on their end. Since his last leg was with Ethiopian Airlines, Lufthansa is unwilling to help in any fashion or form in helping to track the luggage that flew with them over two flights. They DENY they have any responsibility to help because it's not their "policy." They wouldn't even look into their computers to see where the luggage was last seen. I am so angry that "policy" is more important to Lufthansa than actual human caring about their passengers."

Miinukset: "Flight was overbooked and we were not sure to the last minute whether all our party members would be on the flight. Our seat arrangements were also cancelled."

Plussat: "Smooth Ride Stewardesses"
Miinukset: "Seats, The website would not let me upgrade to premium seats. I am also a Gold Star Alliance member and thought that I should have been able to have the Premium seating available, especially since there were vacant seating. But it was a great flight. The best airline flight I have had so far."

Plussat: "I havd to buy a whole new flight. from mechanical errors. it was horrible. I have no help"

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Overall a nice and good flight"
Miinukset: "Just a detail, my “head holder” (not too sure how it is called) would not hold in position. Also, staff was a bit slow to come after being called, I had to go and ask for water by myself at some point since no one was coming after 15minites of waiting..."

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "KLM are our airline of choice. A great full-service carrier with impecable standards."
Miinukset: "Nothing"

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "Usual faultless KLM experience"
Miinukset: "Nothing."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Plussat: "Slow service."
Miinukset: "Better communication!"

Plussat: "Friendly crew, upgraded seat was worthwhile"
Miinukset: "More snacks in between meals,"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "The flight crew was so friendly and the food was really good."

Plussat: "The crew was attentive and the seat at economy comfort was comfortable at the “ok” level. It needs much mor3 to be super comfortable. The plug for the headphones was a mess! It was NOT possible to watch a movie and hear the sound too! I gave up! Not a great offering for the extra dollars..."
Miinukset: "So many things! Starting with the way assistance in the airport is offered to travellers with mobility issues! This is an important issue that needs to be revisited and changes for better service to be made!"

Plussat: "Like the overall KLM experience"
Miinukset: "Food could have had better quality and the stewardess served it all at once versus in the various courses."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Miinukset: "Larger meals."

Plussat: "The crew!!"

Miinukset: "Too much light in the cabin because of too many screens on. Should have a separate part of the cabin with screens off allowing one to sleep more easily."

Plussat: "Friendly crew! More legroom, good entertainment and food was great! Smooth landings pretty much on time."
Miinukset: "Boarding could be better"

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "Friendly staff"
Miinukset: "Leg room"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Plussat: "Very friendly crew going out of way to assist in making trip comfortable"
Miinukset: "Had travelled KLM to Amsterdam on my first flight 27 years ago and the aircrafts are stuck in that age! Lousy seats, poor quality bathrooms, lousy screens, prefer not to fly them"

Miinukset: "The streaming service didn’t work"

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Miinukset: "Bit cramped for space"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "Headset jack only worked if the headset plug was in EXACTLY the right spot."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Plussat: "From pre-boarding, to boarding, to the food, and the attentiveness, everything was top notch! The cleanliness of the plane was only topped by the friendliness of the crew."
Miinukset: "The flight was marked at almost 11hrs but ended up being only 9...not a negative other than it meant not spending as much time on board!"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "On time."
Miinukset: "No negative"

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "KLM fed a sandwich even though the flight was only 2 hours. The crew was pleasant. Getting through the Amsterdam airport to catch a connecting flight with only an hour to do so was no big deal. Airport staff was pleasant and helpful."

Plussat: "We love the flight all the way"

Plussat: "KLM food and service are great"

Plussat: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Miinukset: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Plussat: "Even for this short flight, drinks and sandwich was provided staff were efficient and friendly"

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Miinukset: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Plussat: "Food"
Miinukset: "Seat"

Plussat: "crew great comfortable"

Plussat: "Crew was very friendly. Food was excellent"

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Plussat: "The crew was very careful"

Miinukset: "they lost our luggage very inconvenient"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Cheap ticket"
Miinukset: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "Great service"

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Everything was fine"

Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plussat: "Food was good. Crew nice and professional."
Miinukset: "Landing was not so smooth."

Plussat: "I like traveling with AirFrance in general."
Miinukset: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "The food, the service and everything else is fine, quite good."
Miinukset: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plussat: "Friendly crew and exit row had nice legroom."
Miinukset: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Plussat: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."

Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Plussat: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Miinukset: "Seat did not recline as much as normal aircraft."

Plussat: "Arrived 30 min early."
Miinukset: "Loading"

Plussat: "Crew was very nice and helpful"
Miinukset: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Miinukset: "board families with infants and children first"

Plussat: "Comfortable seat, Meal was delicious, crew was friendly"
Miinukset: "N/A"

Plussat: "So ridiculous airline didn’t though in costumer at all"
Miinukset: "Nathing"

Miinukset: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"

Plussat: "cabin attendant was excellent"
Miinukset: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."

Plussat: "not a full flight"

Miinukset: "Taxi time to gate was almost half hour."

Plussat: "The boarding was fast."

Plussat: "Plane was late missed all connecting flights"

Plussat: "Crew was good."
Miinukset: "The seat was tiny. It took forever. I hate you people."

Plussat: "The pilot was very friendly and understanding over the intercom."
Miinukset: "As usual with PHL, lots of delays and issues. Had to switch planes after delayed boarding for a SECOND maintenance issue. After arriving at AVP, I noticed that both my valeted carry-on and my checked-in suitcase were drenched. My bags were clearly mishandled, and all of my clothing and devices are now wet. Beyond disappointed."

Plussat: "We left a few minutes early"

Plussat: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Miinukset: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Plussat: "Nothing"
Miinukset: "Cancelled"

Plussat: "Love flying with AMERICAN AIRLINES."

Plussat: "The flight itself was fine."
Miinukset: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."

Plussat: "Fast flight that included an afternoon snack, that was a nice surprise. Tight seats and no entertainment, which is to be expected for such as short flight. Got to our destination about 25 minutes early!"

Miinukset: "Old, small seats, no tv, no WiFi"

Plussat: "Everything seemed to go as normal. We were able to get 5 seats together."
Miinukset: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."

Plussat: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Miinukset: "Did not dislike anything on this trip."

Plussat: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."

Plussat: "How fast they had us in the air (5 min early)."
Miinukset: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."

Plussat: "The trip was easy and the time very good set!"

Plussat: "That our pilot was giving us updates as to why we were slightly delayed."
Miinukset: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."

Plussat: "The entertainment"

Plussat: "At least they should give a can of the soda"
Miinukset: "The cookie"

Plussat: "They cancelled this flight."
Miinukset: "I had to fly to a different city in order to get home."

Miinukset: "Food in general"

Plussat: "Crew were very nice."
Miinukset: "Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now."

Plussat: "everything fine"
Miinukset: "having to gate-check our hand luggage"

Plussat: "Boarding and flight was on time."
Miinukset: "Nothing."

Plussat: "Friendliness of gate staff"
Miinukset: "Nothing"

Plussat: "The flight left on time. Pleasant crew."
Miinukset: "As usual, the seats for a 6'4" guy are not good."

Plussat: "Crew, and price"
Miinukset: "Old style aircraft with little room and common screen"

Plussat: "The seat I was given was very comfortable Entertainment was good selection"
Miinukset: "Food was cardboard, not terribly exciting, the cold air was too much and then it became it really warm - not sure what that was"

Miinukset: "Delayed!!"

Plussat: "Crew was professional, flight was smooth."
Miinukset: "Plane was old. NO in-seat power, no USB chargers, no in-seat entertainment. TV monitors in the aisles? Is this the 1990s? One crappy movie? The "headsets" are a joke. Too many announcements - and I don't like it when they play movie trailers, commercials, etc. over the sound system. The food was horrific. I wish American Airlines would charge $20 more per ticket and provide some reasonable food. Everything just screamed LOW QUALITY. Lucky I had brought a sandwich and some snacks with me on board. The food was so bad that I didn't even touch it. They should just eliminate the food completely and tell people to bring their own on board."

Plussat: "Everyone was quick"
Miinukset: "Small seats"

Plussat: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Miinukset: "delays and changing gates"

Miinukset: "I believe the flight was delayed due to weather. This resulted In my seat being given away on my connecting flight."

Plussat: "Excellent for a short flight. Good entertainment and a smooth ride."

Plussat: "CR is awesome"
Miinukset: "AA is screwing up with the flight times, bring them back"

Miinukset: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."

Plussat: "On time"
Miinukset: "Lot of movement"

Plussat: "Timing"
Miinukset: "Nothing, really"

Plussat: "Nothing"
Miinukset: "Thought it was funny I didn't get a survey about my disaster trying to leave Boston, only the on time flight getting back. 6 hour delay leaving because of a warning light they didn't catch to begin with. Missed a whole day of vaca. No help once they deplaned us. Horrible flight. First time on American too. Paid for a window seat specific and had no window."

Plussat: "Friendly staff, on time"
Miinukset: "No issues"

Plussat: "crew was good"