Etsi halvat lennot reitille San Josesta $[7232-Helsinkiin

Miinukset: "Good food and entertainment. Flight started in delay as usual with Turkish"

Miinukset: "If the disembarking didn't take 45 minutes."

Plussat: "comfortable"
Miinukset: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."

Plussat: "Excellent service for affordable price"
Miinukset: "Flight was delayed"

Plussat: "Good entertainment system"
Miinukset: "Old plane. Not sparkling clean... bad leg room"

Plussat: "The crew was great and loved the meal given during flight."

Miinukset: "Our name wasn’t on the plane first ! After a while our names showed up than the plane left 25 minutes earlier and we were stuck in the airport and no one try to help they just informed us after 4 hours that we need to pay 600$ penalty!"

Plussat: "I prafer Pakistani or Indian food so I can not enjoy the food and Alcohal should not be served being a great Muslim country. And seat gap was less for legs."

Plussat: "It was on time"
Miinukset: "The seats are so crammed together and for 11 hour flight it became quite uncomfortable after a few hours"

Plussat: "Food"
Miinukset: "Rear bathroom cleanness."

Plussat: "Professional nice food"

Plussat: "Cleanliness"
Miinukset: "My seat."

Miinukset: "My bag didn’t arrive"

Plussat: "Excellent service and food. Good selection of movies. Great overall experience."
Miinukset: "Crying baby and squealing toddler."

Miinukset: "Even though it’s only a 4 hours direct flight, They lost my baggage!!!"

Miinukset: "Our flight from Kathmandu was delayed so we missed our connecting flight to Vienna. We don't know why it took so long to organize the hotel. Turkish Airlines was ready with new boarding passes but we waited two hours at the hotel desk to get a bus to the hotel where we again had to wait till they gave each passenger a room. If they organized the boarding passes ahead of time, why not the hotel? So we were quite exhausted. The plane was again delayed leaving Istanbul. Movies on flight not what they used to be."

Plussat: "The food, cabin crew behavior, entertainment systems were decent."
Miinukset: "1. Aweful legspace and overall space: I am 5'11'' and an average guy. It was like fitting myself into a cage. 2. Ground management is very bad. I felt that in both Boston and in Istanbul. They make people wait and the queue becomes long to adjust their delays. My flight from Istanbul to Dhaka was scheduled at 3:40 am. They started boarding passagers at around 3:10 am. Before that, they even bothered to show up at the boarding bridge, let alone informing people about their delay. The behavior of the groud crew was an embarrassment."

Plussat: "The food and entertainment was good. The crew was very nice."
Miinukset: "seats too small. I am 6 feet tall. The guy in front leaned back and my knees were jammed for 12 hours. I think this is a violation of gineva convention."

Plussat: "Perfect."

Plussat: "love georgia!!"

Plussat: "Food, no delays, entertainment, price"
Miinukset: "No leg room on the plain, the crew is ok, but not very friendly. Not flexible with kids menu (requested kids menu, but crew was not notified and was not able to provide any), not very clean inside the plane (tables were dirty and there was hair in the window)"

Plussat: "Great food! Also, the selection of movies and TV and other entertainment choices was wide. Seats weren't bad for an overnight flight."
Miinukset: "No complaints"

Plussat: "Loved the service, food and airplane itself."
Miinukset: "Istanbul airport is large and difficult to manage. Had to walk/run for about 20 minutes to get to my connecting flight."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "Flight was delayed. Not good food service."

Plussat: "I landed SAW airport with another operator. Turkish airlines should have simply waited for me as my reservation with them starts in SAW airport. My previous operator sent my luggage to SAW as final destination, which means i have to cross passport control, collect my luggage and start the check-in process; given the time window between the flights, that was simply impossible. TURKISH AIRLINE's ground staff - transit team of SAW airport - Made it happen! I was requested just to wait, then they confirmed transferring the luggage and gave me respective tags! landed CDG - Paris to find my bag safe and sound :)"

Plussat: "The quality of their team"

Plussat: "Ground and air staff"
Miinukset: "Seats a bit too crowded"

Plussat: "Food, service, comfort packs."

Plussat: "The flight crew were exceptionally nice and the food was the best I have had on any airline."
Miinukset: "The flight was delayed without any explanation and I was worried about making my connection in Istanbul."

Plussat: "The flight was empty so got 3 seats to myself"
Miinukset: "Vegetarian meals were not good. Its a 13 and half hour leg and when in the middle of that long journey when asked for a snack, the crew was not aware of the options that were listed on their very own menu. They ended up telling me that they must have run out of one of the options listed in the menu which they were not aware even existed 2 minutes ago."

Miinukset: "Well our flight wasn't until 4:30 am and we couldn't go into the airport until 1am. So we were sitting outside in the heat for 8 hours until they would let us in."

Plussat: "Great customer service, nice plane. Very happy overall"

Miinukset: "The worst customer service ever. Turkish airlines changes 6 hour transit time we purchased to more than 24 hours transit time and they refuse to help us when we try to change the flight to other day. Because of that we are forced to stay in terminal for morethan a day with out any hotel arrangment. I wouldn't recommend their service to any one. So sad"

Plussat: "Everything. The crew was very accommodating as well as helpful."
Miinukset: "Nothing."

Miinukset: "Excellent customer service"

Plussat: "EXCELLENT AIR LINE"

Miinukset: "We travel very frequently and each time the food same (meatballs) And the air conditining is terrible."

Plussat: "Everything overall"
Miinukset: "My lock on my checked luggage was broken and things were stolen, it is quite unfortunate not to be able to thrust an airline with one's personal items."

Plussat: "The entire experience was great, good meals, great entertainment system, wifi on board, great attention."
Miinukset: "The seats are not the most comfortable for such a long flight. My seat would not recline which made the super long flight feel even longer."

Plussat: "THe plane left on time and arrive on time"
Miinukset: "You canceled our flight and didn't bother to email us about it. Had I not had a friend with me who spoke Turkish fluently I would have been unable to communicate with you enough to figure this out. The desk services were incredibly rude and disrespectful."

Plussat: "Every thing. The overall service in economy is equal to business class on American carriers, with the obvious exception of the seat itself. A light breakfast meal on a 45 minute flight? Absolutely incredible. I've also experienced this with Lufthansa in the past, but they didn't have seat-back entertainment on short flights."
Miinukset: "Nothing to dislike."

Miinukset: "Failed to offer me newspaer upon boarding....passed our seat flying with cart full of papers!"

Plussat: "The price can't be beat for a quality, national carrier. The next highest price for my series of flights was $600 more and would have taken twice as long. Good food, good alcoholic beverages, great movies, and a nice crew too."
Miinukset: "Turkish Airlines was delayed over an hour. It seems like slight delays do happen with this airline; however, you do get what you pay for and I can't really complain much over a one hour delay given the ticket price."

Plussat: "Staff was very nice and friendly. Overall, it was a good flight"

Plussat: "Best movie selection, best food. They even came around with pieces of Turkish delight right after we took off. Turkish Air makes it worth flying through Istanbul to get to western Europe!!"

Miinukset: "hardly uses bridges when boarding. have to take shuttle an attendant only said 'oops' instead of an apology to me when she spilt some water on me accidentally. and they rarely look at you when saying goodbye while you unboard the plane you'd expect better even from a 'mediocre' airline"

Plussat: "Once on board flihht was fine."
Miinukset: "Had to board from tarmac up plane steps in the rain. Everyone got soaking wet. They should have some covering. Also some of my clothes in my suitcase arrived damp."

Plussat: "Friendly crew and clean aircraft"
Miinukset: "Old aircraft compared to other route. No wifi and entertainment system broken"

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Plussat: "The crew"
Miinukset: "The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child"

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Quick boarding, comfortable seating. Great food!"
Miinukset: "The seats and IFE were a bit outdated. Comfortable, but outdated. My family had issues with their screens and one had to use the remote as the touch screen was no longer functional."

Miinukset: "I’m not sure that short-hop flights should serve solid food. The quality invariably disappoints. Otherwise, all is good with this flight."

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Boarding procedures and crew were top. Wines and beverages excellent and even in super economy water was served several times"
Miinukset: "The food could have been much better, should consider doing everything organic. As it was, the chicken in the meal was awful, the dessert terrible. The rice in the salad hard, almost uncooked. The only good quality food was the bread and the cheese"

Plussat: "Food"
Miinukset: "Seat"

Plussat: "crew great comfortable"

Plussat: "Crew was very friendly. Food was excellent"

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "If you have to change planes and Paris is your middle person. Leave at least 2-3 in between the two flights otherwise you might not make it."

Plussat: "Very efficient boarding. We actually departed earlier and then landed in Barcelona 15 minutes ahead of schedule. Overall a very smooth experience."

Plussat: "Food was ok."
Miinukset: "Very little room in economy class. For a 6'1" person, it's impossible to get comfortable."

Plussat: "The crew was very careful"

Miinukset: "they lost our luggage very inconvenient"

Miinukset: "Air France delayed our JFK to CDG flight. That caused us to miss our connection flight afterwards from CDG to MUC. We got a later flight luckily but one of our bags got lost and is still currently lost!!!"

Miinukset: "I didn't get to board, ended up spending $2,400.00 over and above the $980.00 that I spent booking the initial ticket. I was not informed when I booked the ticket that when you transit through 2 schengen countries, you need a transit document. I was informed about it at then airport. Not only did I miss my flight, I had to book for the next day at a outrageous price. SUPER BAD CUSTOMER SERVICE...BOTH KAYAK and PRICELINE. Will never recommend you guys to anyone."

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "Good quality flight"
Miinukset: "But delayed and lost baggage"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "Cheap ticket"
Miinukset: "The fact that you cheapskates don't allow credit or refund is downright usury. I didn't take that flight because of medical issues that caused me to cancel my trip 2 weeks in advance. I pleaded with you to be able to take a credit, to no avail. You lost a customer."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Plussat: "Great service"

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Everything was fine"

Miinukset: "I will not use o recommend to anyone to buy a ticket with the agency, at the airport in China we were treated like criminals because as they said we were not register in the system as passengers it was really a nightmare"

Plussat: "Food was good. Crew nice and professional."
Miinukset: "Landing was not so smooth."

Plussat: "I like traveling with AirFrance in general."
Miinukset: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Plussat: "Average"
Miinukset: "I leave my jacket in the hanger when I get off the airplane I realized that they didn’t gave it to me. I inmeadiatly tey to go back but I couldn’t I went to the counter and they said that there was noting on the plane !"

Plussat: "Faster"
Miinukset: "Waited a while before take off."

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plussat: "Speed, professionalism"
Miinukset: "Nothing"

Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"

Miinukset: "Very small seats, space for nothing All the time delays and the horrible things is a lost luggage, even when there is enough time between flights."

Plussat: "The food, the service and everything else is fine, quite good."
Miinukset: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plussat: "The crew was Nice onboard But in the AirPort No Good at all.."
Miinukset: "People in CDG AirPort Seen so Rude or stressfull, Well also a flight almost 3 hours with out entreteiment .. boring .."

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."

Miinukset: "Cramped, no cabin bag space, late departure with no communication and lost checked luggage. Not a great Air France experience."

Plussat: "All of the crew were friendly and the flight was on time."
Miinukset: "No problems"

Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."

Plussat: "Staff was responsive, effective and pleasant; Nice selection of digestifs too. Food was decent and, in airline level, even good."
Miinukset: "The audio system is outdated with unreliable touch-screen that makes it frustrating to navigate."

Plussat: "Friendly crew and exit row had nice legroom."
Miinukset: "Ran out of the (already not sufficient) salty crackers and, as the flight had been delayed, we had a one packet of cracker 'lunch' at noon... the flight really should have had a sandwich or at least something slightly more substantial."

Plussat: "Párizs Budapest kb 1 óra késés műszaki hiba miatt. egyébként minden rendbe volt."

Plussat: "Good seat near the front."
Miinukset: "Delayed arrival by 30 minutes."

Plussat: "It was a short flight."
Miinukset: "Seat to seat space OK for anyone under 4 ft tall. Pressed intoth seat framein front, I couldn't even turn or get my feet under the seat to extend."

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."

Plussat: "There were 4 of us flying from Atlanta, there was a great amount of leg room, tvs were nice, remote control for the tv fit into the seat, the way the plane was laid out, the 4 of us sat in a middle row, which meant no window seat (which my sister was disappointed), dinner options were great, wine was complementary"
Miinukset: "My only problem was that there wasn't any air flow and until someone told them how hot they think it is, it was a very sweaty situation. I couldn't sleep because of how hot it was and I didn't think to tell the crew because I didn't know they would care."

Plussat: "Super comfortable even in coach (upstairs). I was impressed with service and quantity and quality of food. Would be pleased to fly them again."
Miinukset: "Seat did not recline as much as normal aircraft."

Plussat: "Arrived 30 min early."
Miinukset: "Loading"

Plussat: "Crew was very nice and helpful"
Miinukset: "It would be really nice and good for the environment to utilize less plastic bags and find ways to recycle more. When I think of the amount of plastic used in every flight I cringe knowing where all that plastic would end up."

Miinukset: "board families with infants and children first"

Plussat: "Comfortable seat, Meal was delicious, crew was friendly"
Miinukset: "N/A"

Plussat: "So ridiculous airline didn’t though in costumer at all"
Miinukset: "Nathing"

Miinukset: "Debbie in Business Class made the trip even more special than ever! 1. Congratulated everyone on board for thanksgiving for those who follow that tradition 2. Spoke so kindly on the PA system in both English and fluent in Spanish 3. Kept my coffee hot fresh and always was smiling even those had to work on a holiday We will always fly AmericAn because of flight crew like Debbie..... 1000% super star for AA!!!"

Plussat: "cabin attendant was excellent"
Miinukset: "terrible plane because overhead space is extremely limited and the curvature of the plane limits legroom for window seats."

Plussat: "not a full flight"

Miinukset: "Taxi time to gate was almost half hour."

Plussat: "The boarding was fast."

Plussat: "Plane was late missed all connecting flights"

Plussat: "Crew was good."
Miinukset: "The seat was tiny. It took forever. I hate you people."

Plussat: "The pilot was very friendly and understanding over the intercom."
Miinukset: "As usual with PHL, lots of delays and issues. Had to switch planes after delayed boarding for a SECOND maintenance issue. After arriving at AVP, I noticed that both my valeted carry-on and my checked-in suitcase were drenched. My bags were clearly mishandled, and all of my clothing and devices are now wet. Beyond disappointed."

Plussat: "We left a few minutes early"

Plussat: "The flight attendants were able to find a place for my carry-on luggage when the overhead bins were filling up. I got a seat with extra leg room by chance (without having to pay the extra fees)."
Miinukset: "There are no snacks served on the flight. The Philadelphia Airport was overcrowded. There was hardly any room to navigate and there was a long line at nearly every women's bathroom."

Plussat: "Nothing"
Miinukset: "Cancelled"

Plussat: "Love flying with AMERICAN AIRLINES."

Plussat: "The flight itself was fine."
Miinukset: "All the choices to eat were laden with gluten, salt, and sugar. Surely a salad is no heavier than what they carry, but might not last as long. For those of us gluten-sensitive, watching our glucose levels, or salt intake there’s nothing. A 40 minute gate change from B29 to A11 in PHX was barely long enough to walk far less find and buy a healthy meal. Yet again I arose at 4am and had nothing to eat until after 4pm. ALL the airlines can do better."

Plussat: "Fast flight that included an afternoon snack, that was a nice surprise. Tight seats and no entertainment, which is to be expected for such as short flight. Got to our destination about 25 minutes early!"

Miinukset: "Old, small seats, no tv, no WiFi"

Plussat: "Everything seemed to go as normal. We were able to get 5 seats together."
Miinukset: "Wasn't a dislike, but would have liked to board a little earlier with kids of age 5, 7, and 9. However, all was fine and staff were pleasant."

Plussat: "-Efficient Boarding -Great flight attendants -Communicative Pilots (flight time, number in line on runway, etc)"
Miinukset: "Did not dislike anything on this trip."

Plussat: "They boarded quickly, left early, arrived 40 minutes ahead of schedule. The staff were very friendly and efficient."

Plussat: "How fast they had us in the air (5 min early)."
Miinukset: "In their rush to leave, they didn't communicate with the on board crew about overhead bins and I was forced to check a priceless item that I purposely wanted with me in the cabin. The overheads were empty above my own seat. I wasn't allowed to go back and reclaim my bag because they had already taken it. And they were completely indifferent to my situation, which isn't surprising given they didn't understand the value of my item. Thus, I had a full blown panic attack for my entire 2 hour flight, my medicine being one of the items also in my now checked bag. It was too late, my bag was taken and thrown under the plane by the time it struck. And the flight attendants also had on perfume that brought on a tension headache due to my sensitivity to scents. Considering they work in a recycled air tube, this seems like a vast oversight on their part and should consider that not everyone can handle even the faintest of perfumes. It may not seem like a big deal to them, because mental illness is still seen as a made up thing, but it was enough of a trigger that I will not fly American Airlines again."

Plussat: "The trip was easy and the time very good set!"

Plussat: "That our pilot was giving us updates as to why we were slightly delayed."
Miinukset: "Our flight attendant didn’t know what food we were getting. When someone asked in front of me, she said “I’m not sure it could be either turkey or ham”. If you serve customers from all walks of life including Hindus, vegetarians, Islam, Judaism, it should be expected that the flight attendant know if that is turkey or ham. Another thing is that there was no final check by the flight attendant. We landed with tray tables down, seats recline, and people were still on their laptops."

Plussat: "The entertainment"

Plussat: "At least they should give a can of the soda"
Miinukset: "The cookie"

Plussat: "They cancelled this flight."
Miinukset: "I had to fly to a different city in order to get home."

Miinukset: "Food in general"

Plussat: "Crew were very nice."
Miinukset: "Poor food for vegetarians. Also the overhead space was not locked properly. Suddenly, it opened and my carry on fell out. Luckily, it didn’t hit my husband who had the aisle seat or anyone else. However, I am upset because my laptop was inside this and may be damaged now."

Plussat: "everything fine"
Miinukset: "having to gate-check our hand luggage"

Plussat: "Boarding and flight was on time."
Miinukset: "Nothing."

Plussat: "Friendliness of gate staff"
Miinukset: "Nothing"

Plussat: "The flight left on time. Pleasant crew."
Miinukset: "As usual, the seats for a 6'4" guy are not good."

Plussat: "Crew, and price"
Miinukset: "Old style aircraft with little room and common screen"

Plussat: "The seat I was given was very comfortable Entertainment was good selection"
Miinukset: "Food was cardboard, not terribly exciting, the cold air was too much and then it became it really warm - not sure what that was"

Miinukset: "Delayed!!"

Plussat: "Crew was professional, flight was smooth."
Miinukset: "Plane was old. NO in-seat power, no USB chargers, no in-seat entertainment. TV monitors in the aisles? Is this the 1990s? One crappy movie? The "headsets" are a joke. Too many announcements - and I don't like it when they play movie trailers, commercials, etc. over the sound system. The food was horrific. I wish American Airlines would charge $20 more per ticket and provide some reasonable food. Everything just screamed LOW QUALITY. Lucky I had brought a sandwich and some snacks with me on board. The food was so bad that I didn't even touch it. They should just eliminate the food completely and tell people to bring their own on board."

Plussat: "Everyone was quick"
Miinukset: "Small seats"

Plussat: "the crew and the people at the desk for boarding were great. the app helped me keep up with the changes"
Miinukset: "delays and changing gates"

Miinukset: "I believe the flight was delayed due to weather. This resulted In my seat being given away on my connecting flight."

Plussat: "Excellent for a short flight. Good entertainment and a smooth ride."

Plussat: "CR is awesome"
Miinukset: "AA is screwing up with the flight times, bring them back"

Miinukset: "On my flight from San Jose to Arizona there were no t.v , so it made for a painful five hour flight."

Plussat: "On time"
Miinukset: "Lot of movement"

Plussat: "Timing"
Miinukset: "Nothing, really"

Plussat: "Nothing"
Miinukset: "Thought it was funny I didn't get a survey about my disaster trying to leave Boston, only the on time flight getting back. 6 hour delay leaving because of a warning light they didn't catch to begin with. Missed a whole day of vaca. No help once they deplaned us. Horrible flight. First time on American too. Paid for a window seat specific and had no window."

Plussat: "Friendly staff, on time"
Miinukset: "No issues"

Plussat: "crew was good"

Plussat: "On time"
Miinukset: "The boarding"

Plussat: "Friendly and courteous"
Miinukset: "Like that is good"

Plussat: "Modern screens and seats"
Miinukset: "The temperature of the entire cabin was super hot during the 10 hours of flight. Very discomforting"

Miinukset: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"

Plussat: "The crew was good."
Miinukset: "The seats are not confortable at all."

Plussat: "It was IBERIA Flight: -Seating was good--very nice reclining seats. -Flight left and arrived on time.."
Miinukset: "It was IBERIA Flight: -Video remote did not work well and the touch screen did not work well. -There was no vegetarian option for food--and food was not that good. -There was a check in for Business class but then for actual boarding there was only 1 line and it took almost 30 minutes to Board and we waited in long line. -Maybe the crew did not understand English so well. Thank you for listening."

Plussat: "Gfggfgggvfvfvfgfdhygtgdhfffdcdcf"
Miinukset: "Gbhbhfhyhyugfrrfffffgggffccxccccvvgfcvgvggbbvvgcvvv. B"

Plussat: "Volar con Iberia es sencillo y particularmente buena atención."

Plussat: "Nothing"
Miinukset: "Delayed flight from Milan to Barcelona caused us to miss the connecting flight and we were stuck in Spain for the night. Will not get back to US for another 2 days."

Plussat: "The crew on board seemed efficient and friendl for this short 2.5 hour flight."
Miinukset: "No food, no drink, no entertainment were included with this fare. Thankfully we were so exhausted from the long haul flight immediate preceding this flight that we did not care. I'm not sure why but the gate staff was trying to get everyone to check their smaller bags including our backpacks. My husband gave in but I did not since not having them would be disaster during this trip. His backpack and many bags from other customers came about 15 minutes after the rest of the luggage so we were a little panicked. Thankfully all turned out fine."

Plussat: "Nothing"
Miinukset: "The flight circling for 1 hour leaving our connecting flight cancelled and forcing us to stay in Madrid for 24 Hours and the Iberia staff being rude and unhelpful left us in the airport for 6 Hours before offering us a hotel and coming back the next day to do 2 flights instead of a direct flight"

Miinukset: "We didn’t go"

Plussat: "on time"
Miinukset: "very uncomfortable plane/ seats"

Miinukset: "No free food or drink was offered."

Miinukset: "The seat very tight"

Plussat: "Finnair landed their plane so smoothly...."

Plussat: "Extremely comfortable and was served lots of delicious food"
Miinukset: "My touch screen froze at the beginning and I couldn't use it at all for the entire flight. Then I tried to use the headphones, but they crackled so loud in my ear and didn't work either."

Plussat: "Landed in foggy night. Crew fantastic. On time. Cabin clean"

Plussat: "This trip would have been another good experience for me flying with Iberia if it wasn't for the man that was sitting behind me. He didn't want me to recline my seat because he wanted to cross his legs... I told him that the guy in front of me had his seat reclined all the way and I wanted (sort of needed) to do the same, then he got aggressive with verbal abuse, called me names and he punched my seat. So I called the flight attendant and told her about the incident. She was nice and calm and told the man in a very respectful way that I wasn't doing anything wrong and he should not behave in an aggressive manner, etc. The man kept mumbling insults addressed to me while talking to his wife and making sure I was hearing it.... And he kept kicking my seat every now and then, and made a fuss every time he went to the toilet. He really ruined my flight experience to New York."

Miinukset: "It was hard to find where to go in the Madrid airport.and arrived only just in time to the check in. I was singled out before getting on the plane to be frisked, etc. One said there was something written on my boarding passes that was an alert. I am a 64 year old woman traveling alone....no plans for anything bad to be sure!"

Miinukset: "The choices of movies and entertainment on a 9+ hour flight was not good."

Plussat: "The time"
Miinukset: "The servicie inside the plane"

Plussat: "Check in personnel were able to place me in the 3rd row where the seat pitch was poor but not as bad as the rows farther back. Wheelchair helpers were very efficient and friendly."
Miinukset: "This was return part of my journey. The LHR to MAD leg of my journey was extremely painful. I was unable to pay online or on the phone to upgrade the short leg of my return trip without raising cost of my whole trip from USD $1250 to over USD $4000! Also was not able to choose seats ahead of time online or on the phone. Even in the 3rd row it was difficult to fit my thigh length in the seat pitch. I had to sit with my legs splayed and with one leg in the aisle. My leg was constantly hit by luggage, pax, and cabin crew. It is critical to me that I can physically fit into the space between my seat and the one in front. With the short seat pitch emergency evacuation would be very difficult for me and the other pax. Since I need a wheel chair I can no longer request the exit row as I have done for 45 years."

Plussat: "Crew entertainment food."
Miinukset: "2 hours late. Missed connection in Madrid. Waiting 4 hours for next flight."

Plussat: "Good crew in providing good service with a smile. Smoth take off, flight and landing Good choices in dinner with wine"
Miinukset: "Below avera ge breakfast with no hot items besides cofee/ tea Poorly organized boarding. Staff person with the microfone and staff controlling the lne were not in sink, gave confusing instructions. Too much noise in the abin with the lights out due to the presence of lots of high schoolers talking Distance between seats kind of small"

Plussat: "Crew was very nice and accommodating to the fact that I didn't speak too much Spanish"
Miinukset: "I wasn't sure my chicken was cooked. There was enough other good anyway, I wasn't hungry."

Plussat: "Small, easy airport. Less picky security than some."
Miinukset: "Older, more worn-out plane."

Miinukset: "I did not like the fact that we could not check-in online nor at the airport kiosk. There were no attendants to help and explain the issues ppl were facing."

Miinukset: "They lost our four bags. Three were found two days later. One bag we never saw again on vacation so had to buy a fourth of the stuff a family of four had to survive in Europe for a month. Bag was eventually found and sent to our home in US. Iberia had connecting flight to Berlin so close to arrival in Madrid that we barely made it on flight and bags never did. We will never fly iberia again."

Plussat: "Good movie selection"
Miinukset: "check-in very poor. Priority check-in was slower than the others. The attendant was unhelpful and had inaccurate information"

Plussat: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Miinukset: "My connection flight to use was better on americal"

Plussat: "Ok"
Miinukset: "Ok"

Plussat: "Hay buen entretenimiento y hay espacio suficiente."
Miinukset: "En el vuelo no fueron tan amables, no dan suficiente comida ni es tan buena para un vuelo de 11 horas."

Plussat: "Overall everything was fine. AA airport crew in St. Louis was amazing helping me with a mistake in communication"
Miinukset: "My flight itinerary was changed I received no notification of this change. Lost my flight. AA airport crew saved the day"

Plussat: "Again, the crew was very friendly."
Miinukset: "This time, we didn't start boarding until *after* the scheduled departure time."

Plussat: "The british flight to Madrid was overall very good"
Miinukset: "Also delayed"

Plussat: "Flight was early to Madrid (i.e. shorter duration than planned)."
Miinukset: "Not enough discipline in the boarding process. No enforcement of the carry-on luggage policy. People were bringing on 3-4 small bags and taking all of the overhead space."

Plussat: "Flight was on time. Pretty hassle free. Our flight wasn't completely full which helped. International flight so food was served as well as complimentary wine and beer. Would fly with them again."

Miinukset: "Despite the fact I had payed for my seats 7 months earlier and the calls I made to their call center to confirm them, they gave the seats to someone else and assigned me last row seats, next to the bathrooms and that did not recline. No compensation offered."

Plussat: "The entertainment was good when it was working"
Miinukset: "Service was horrible. Announcements were not being made adding to confusion in the cabin"

Miinukset: "They let me sleep through the free snacks and woke me when they came through with the pay-for snacks"

Plussat: "Iberia"
Miinukset: "No help from kayak vayama to get additional baggage, seats"

Miinukset: "Average"

Plussat: "extremely kind personnel"
Miinukset: "the food was not like you would expect in Business Class, there was no pasta less although I was on raw 3!!!"

Miinukset: "Space between seats too small, the food was not good."

Miinukset: "According to my itinerary, we were scheduled to fly from Marrakech to Casablanca on Royal Moroccan Airlines flight 402. There was no flight. My itinerary also said we were to fly out of Casablanca on American Airlines. After sitting at the gate for over 2 hrs. in Marrakech,one of the ground crew members told us our flight had been canceled, but we were never notified. The supervisor refused to give us a letter stating that they screwed up by either sending us to the wrong gate, or that the flight had been canceled so I could get my money back thru my travel insurance. She said the flight was not cancelled so it wasn't her fault. No flight left from our gate. She refused to help us book another flight. I had no smart phone to book another flight and she told me, that was too bad. I asked what should I do, she said "that is your problem not mine, I cannot help you." There were 2 others they sent to the wrong gate and 6 others who had the same problem as us. Later 2 others, on a different flight with RAM, walked up to the ticketing section and said they were sent to the wrong gate and missed their flight too. I need a letter from someone so I can retrieve my $1800 back from my travel insurance because we had to book other flights and stay an extra day in a hotel in Casablanca. I don't feel that is asking too much. We were there early to fly out and did everything they told us to do. Luckily, someone cared enough to let me use their smart phone to book another flight and hotel or this could of been a real tragedy."

Plussat: "The ease at putting my luggage in.."
Miinukset: "The prices of the food and drinks!! Ripped off!!"

Plussat: "The food was decent, and we arrived in Boston in time."
Miinukset: "The 8 hour flight had no entertainment. There were screens but the movie system was not working. Furthermore, there was never an announcement over the intercom about it nor did the airline apologize in any sort of way. I had to ask the staff what was going on. But the airline/staff just swept it under the rug. I will avoid Iberia flights from now on."

Plussat: "Nothing."
Miinukset: "They kept delaying the flight and then cancelled. I had to take uber to Penn Station and then AmTrack to Union Station. Otherwise I would not have gotten back until over 24 hours later the next day. So, in the end I had to spend over $200 more to get home. I really have never had a good experience flying Iberia."

Miinukset: "poor WIFI service - would be nice to offer this for FREE."