Etsi halvat lennot reitille Keski-Amerikka $[7232-Helsinkiin

"I had bought a ticket with two checked bags but when I did the check in they made me pay for the second bag saying it wasn’t included in the ticket. Plus, I had asked for vegetarian food when buying the ticket and they didn’t gave me special food. Don’t know if it is eDreams fault or Turkish Airlines."

"Good"

Miinukset: "everything...terrible airline"

Plussat: "Pilot's landing was top noch."
Miinukset: "During boarding there was a crowd with no possibility to maintain social distance. Crew should have given propper instructions to avoid that."

Miinukset: "I had difficulty checking online, because I didn’t have the right ticket number. By the time I contact you and get the right one all the windows seats or aisle seats in the airplane where taken. I had to go with middle seat which can be super tight and uncomfortable when you have two strangers on both of your sides for such a long flight. I wish they email me the right tiket number on time."

Miinukset: "Seat legroom"

Plussat: "Food was good enough."
Miinukset: "Flight delayed for 40 minutes and landed late for 40 minutes as well. No any entertaiment was on board, tv was out of order. Some drinks ran out, including lemonade, ayran and some juices. New Istanbul airport is not fully ready for passengers. In some toilets weren’t water and papers. Very long walking distance till passport control area, we walked about 20 minutes."

Miinukset: "On time"

Plussat: "Customer service was excellent and food was restaurant grade!"
Miinukset: "Nothing comes to my minds"

Miinukset: "The service was bad and the fly attendant was mean and not helpful and gave me attitude."

Plussat: "The crew were all very polite and friendly."
Miinukset: "Nothing to complain about!"

Miinukset: "Delay flight from istanbul."

Plussat: "Food and crew amazing..I guess Turkish airline going to be best"

Plussat: "Good service and timely departure"
Miinukset: "Ability to choose seats before trave and requested that during bookingl. During the check-in process no attempt was made accommodate my request."

Plussat: "Same as before"
Miinukset: "Same as before"

Plussat: "Elite member flying with my wife, no preference boarding for Elite. Were assigned to different group letter No good answers Dissapointed"

Plussat: "All is fine and the crew is wonderful."
Miinukset: "The breakfast meal upon arrival to Houston was partially frozen. I guess this must have been a human mistake."

Plussat: "Crew was good"
Miinukset: "Seats on the way to Istanbul were extremely small. One of them was broken and did not recline. Food was not good."

Plussat: "they provide such a great service so that I cannot find anything else to complain."

Miinukset: "Flight to Istanbul was fine. The flight back was a terrible experience! During our connecting flight in Athens our boarding passes wouldn't print at the self service computers and there was no one to help us so we had to go back out to the front desk. The airline representative was extremely rude. There was 5 employees standing around the computer with NO customers and when we asked if this was Turkish Airlines and if they could help, the woman (manager) responded "this WAS Turkish Airlines" as if they were done helping customers for the day (it was 9AM and our flight was leaving in 45 min). We explained that we couldn't print our passes and she ROLLED her eyes as if it was an inconvenience to help us. THEN on our flight from Istanbul to Chicago, a passenger died an hour into the flight and they placed the body on the seats behind us for over 10 hours! Nobody even told us what happened! We didn't know if they died from natural causes or if it was something else! They didn't offer to seat us somewhere else or even inform us they were placing the body there. We were completely shocked and uncomfortable the whole flight home. We couldn't eat or sleep. We're completely disgusted and scarred from this overall experience."

Plussat: "Food—though not much of it! If you’re asleep, good luck getting any food afterward. They were out of breakfasts after I awoke. Didn’t they count the reservations?"
Miinukset: "Restrooms dirty, cabin dirty—no owriodic seeeps, staff that makes no effort to interact. They appear frantic and overworked. sure hope the pilots are more engaged than everyone w Turkish Air"

Plussat: "We weren't seated together at first but they helped once we were on the plane"

Plussat: "Turkish Airlines is a wonderful airline. They treat all there passengers well. The food was excellent and the cabin crew was multi lingual, pleasant and helpful. They made a long flight very comfortable and pleasant."
Miinukset: "I wish the seats had more legroom in economy class."

Plussat: "Good service, friendly and hard working flight attendants Nice gift bag with toiletries"
Miinukset: "Head pads of a seat don't go low enough for my low height. Provided pillows helped though"

Plussat: "Very attentive staff who gave us an extra meal and checked in on us while my girlfriend was sick from food poisoning the day before."
Miinukset: "Far too few agents at check in. The signage wasn't clear and we waited in line for 15 minutes before realizing we had to be in a different line, for which there was only one attendant checking in for three different flights all leaving at the same time. When there are three layers of security at Attaturk airport, everyone waiting to check in were rightfully worried they may miss their flight."

Plussat: "Food, service, condition of the aircraft"

Plussat: "Boarding started 40 minutes later than stated on my boarding pass. Had to take a bus to the airplane and the ride was not exactly short - I'm pretty sure the plane was parked at the very other end of the airport. When we finally took off it was exactly an hour later than scheduled. That's the first time I've had a delay longer than the actual flight."

Plussat: "The food was excellent."
Miinukset: "The middle seat was cramped."

Plussat: "The food, it's excellent.The entertainment system is really complete."
Miinukset: "One of my bags arrived broken. I'm contacting Turkish Airlines about it."

Plussat: "Good servies"

Miinukset: "The worst attitude. Travelled with baby and gave us seats separated and no basinet. Said don't care"

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Plussat: "food"
Miinukset: "Delayed For more than an hour"

Miinukset: "The tv sett wasn't working ."

Plussat: "Service was great. Staff was polite, and I didn't see anyone get beaten or get dragged off the plane."

Plussat: "accomodation, the willingness of staff to help with everything. smooth flight, very comfy seats, big space and clean bathroom comparing to other lines."
Miinukset: "cant complain for anything"

Plussat: "The security check before boarding pass was good But still not as great"
Miinukset: "Not clean passengers at all"

Plussat: "Over all the flight was okay, the food good, boarding was nice, and entertainment was good as well."
Miinukset: "This flight was for my mother, who is an old woman. On her way back from Belgium to Chicago, she has a layout more than 14 hrs. In this case the Turkish airlines were responsible to offer her a stay in a hotel, however this time they did not offer her any."

Plussat: "food service and flight attendants were really nice"

Plussat: "Excellent"

Miinukset: "I made request by the phone, for service animal. They told me to call back after 24h!!! After 5 days of waiting, more than 50 calls to customer "support " that barely speak English, I was forced to go to "Airport " to chek what is the problem with my request. Over there they helped me, and everything was fine after that. But this is RIDICULOUS, that I need to go to f... airport to solv the problem. Never ever turkish!!!!!!"

Plussat: "I like the food served on Istanbul-Kabul leg of my trip. A bit different from the usual menu but really good. Boarding, departure, and arrival were on schedule."
Miinukset: "It was raining a bit but we had to ride the shuttle bus from and to the plane. We got wet while climbing the stairs to the plane. I wish we used the tube gate instead."

Plussat: "My flight was from Pakistan to new York. Pak to Istanbul was the worst experience. The bassinet seat was on my legs and my daughter was laying inclined. They increase the number of seat which impact uncomfortable leg stretch. But same airline will offer the wonderful plane from Istanbul to new York JFK. You know why???????? Because it's USA :D"
Miinukset: "Provide same planes and flight comfort for third world countries like pak or india etc. Human being also live there."

Miinukset: "Lack of space for over 1.95m person, uncomfortable seats (seat can not be adjusted because the button was broken for the flight over 10hours!), old fashioned seats, no usb to charge any device."

Miinukset: "You broke my suitcase"

Plussat: "Everything was the best! The food, the movies etc on board to choose from, the staff, everything was great. Turkish airlines is the best airline I've ever been on—US companies need to take note! Even on a 2:10 flight we got a full meal and many drinks."
Miinukset: "Nothing. They were perfect!"

Plussat: "Loved the entertainment center and options. Loved the frequency of beverage service."
Miinukset: "Nothing. Everything was great!"

Plussat: "Wonderful service and amazing food."
Miinukset: "Beds weren't flat on business class. My feet were hanging all the trip."

Plussat: "Again, people were nice, food was good, and entertainment was still good."
Miinukset: "Boarding was unorganized"

"Lufthansa is a great choice! Would fly with them again."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Leg room was terrible in economy and food was poor from the USA"

Plussat: "Seat back tv’s"
Miinukset: "Flight was delayed over 3 hours, food was mediocre at best"

Miinukset: "Flight was delayed in Frankfurt due to technical issues. That was fixed, but ended up missing the flight to Minneapolis. Lufthansa provided vouchers to hotel and shuttle to the hotel (holiday inn express) and back to the airport. We stood out in the cold for 45 mins but the shuttle did not show up. Ended up taking Uber to the hotel only to find out their shuttle service does not start in the morning before 5:30 am. They booked me on a 6 am flight with 5:45 boarding time. The hotel scheduled a taxi to pick me up at 3:30 am to make back to the airport on time. I ended up spending $70 and I’m totally exhausted. I wished I just stayed at the airport. Not to mention the quality of the hotel accommodations is less than average. Very disappointed with how this whole situation was managed."

Plussat: "The crew. The punctuality."
Miinukset: "The confort of the seats."

Miinukset: "Lufthansa disappointed. Seats were incredibly narrow and in both the airports and in the planes, the ability to charge your phone was poor."

Miinukset: "The cancelled the flight and I end up having to change all the routing of my trip back to the US. So instead of 15 hour trip to the US, and end up having a 24 hour trip!!"

Plussat: "Crew was very professional and efficient! Flight was fairly on time"
Miinukset: "Selection of movies was not the best I've experienced"

Plussat: "Entertainment and food were geat and a great distraction from the seating arrangement and the horrible leg area."
Miinukset: "Not having a chair leg in the middle of the leg area. being able to sit next to my partner instead of having us split up. If we bought two tickets at the same time we should have been able to sit together. Lastly the huge delay that caused us to miss are final flight."

Plussat: "Super comfortable"
Miinukset: "Every think was very better"

Plussat: "The seats were comfortable"
Miinukset: "The food could be better"

Miinukset: "I travelled economy and found the seats not very enabling for big and tall folks as myself ! Other than that I highly recommend flying Lufthansa"

Miinukset: "Flight delay for 4 hours due to airline maintenance. Missed connection. They also messed up frequent flyer credit and very leather support in Frankfurt for connection. 2 agents only for plane all of people with missed connection. Lame meal allowance."

Miinukset: "just because my seat mate was german and asked in german language , crew member gave her first class sendwich , and i got some cold and nasty , no internet on the plane stop lying to people"

Plussat: "The crew was very pleasant and accommodating."
Miinukset: "Better movie selection."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "Our flight was delayed in Italy and I was worried I would miss the connecting flights to the US. But not to worry Lufthansa waited for our flight and got our luggage on board as well. The food was outstanding."
Miinukset: "That we could not by-pass the German passport check and go right to the next flight and check out passports only ones."

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Touch screen is sharp and responsive."
Miinukset: "Food is ok. Used to be better a few years ago when the cuisine had a Southest Asian fusion style."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Had a horrible experience on another airline the night before. Got this free that flight and booked with Lufthansa a few hours before take off. We were not sure what to expect but we’re pleasantly surpirsed with the entire experience. Definitely would recommend."

Plussat: "This space intentionally left blank"
Miinukset: "For starters, they sat my 12 year old daughter 6 rows away and both of us in center seats so no one would switch with us. Mid flight, my daughter asked to switch with me since the guy next to her kept asking personal questions and was making her uncomfortable. Second, the in flight entertainment did not work. Third, I had pre-ordered a diabetic meal, they “think they may have given it to someone else.” Fourth, one hour delay making for a tight connection. And finally... they lost my suitcase. Should arrive in a few days."

Plussat: "Clean, modern plane"
Miinukset: "Flight was 40min late, which can happen. Caused me to miss my connecting flight and all three employees from Lufthansa I dealt with had a total ‘I really don’t care attitude ‘"

Plussat: "service, on time,efficient boarding, no hassles"

Plussat: "The free entertainment sections were good with recent movies. The planes were on schedule and I made all my connections which was great"
Miinukset: "The plane was older 747-400 but that is no excuse for the layers of dirt or dust on the air vents and ceilings. I actually took a photos and will be forwarding to Lufthansa. The couple in front of us actually took a wet wipe and wiped down there area and ceiling. Also the boarding process was a mess we actually were taken by bus to the aircraft that was at the freight depot and had to climb stairs to get on the 747. I’m not sure how they handle the passengers with mobility issues. First time flying with a European airline and I was told the service was better not on this flight."

Miinukset: "See previous comment. Airline service needs to be vastly improved."

Plussat: "La atención del personal y el sistema de entretenimiento."
Miinukset: "La comida, no tenía buen sabor. El avión es poco cómodo (Airbus A340, clase económica)."

Plussat: "Boarding was fast. Lots of bathrooms."
Miinukset: "wifi was really bad, and they said that's how it is poor choice of movies cramped seats poor food choices"

Plussat: "We had seats in last row 46 during flight to Munich .,it wasn’t enough legroom for me ,mom was ok . Because we were the last people who received dinner we didn’t get any choices , food was just poor for both for us but another passengers were satsifeted Crew was fantastic the best ever ,very pleasant, informative , happy to serve us . I love flighting Lufthansa , they have wonderful people working there ."
Miinukset: "Food was poor , but drinks were great."

Plussat: "The service was amazing. Why can’t US carriers be like them?!"

Miinukset: "Luggage didn’t make a Lufthansa connection even though both flights w."

Miinukset: "The food. I don't eat many food and the wasn't much selection."

Plussat: "Great crew. Leg room reminded me of old days flying comfort."
Miinukset: "Flight was continually delayed, 15 by 15 minutes until 4 hours had elapsed."

Plussat: "Clean and efficient. Great service."
Miinukset: "Crowded seating. Need better headphones."

Plussat: "Searing, comfort"
Miinukset: "Priority bags do not come first."

Plussat: "Movies were good"
Miinukset: "Seats were not comfortable. Service was not good. Rude staff. Horrible experience."

Plussat: "The airlines gives the best flights possible."

Plussat: "The flight was short and well organized, boarding relatively efficient, snack was just OK, service was nice and crew was very accommodating and seemed happy. Mobile boarding options worked well."
Miinukset: "Snack could be better."

Plussat: "I liked when I thought I had my new booking."
Miinukset: "When I found out that I was a week late for my flight. Argh! Stuck in the airport at the moment."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Good entertainment selection"

Plussat: "N/A"
Miinukset: "Missed my flight because of other flight delayed. I had to rerouted through 2 extra airports."

Plussat: "Nice flight. Wish all flights were as nice as this."
Miinukset: "They maintain the economy class nearly at 30 degC...hot."

Plussat: "Clean large toilets. enough of them so you need not wait. toilet area large so you can walk around. Crew friendly and always anticipating our needs. I liked the hot towels handed out twice during flight. Also the 2 delicious hot meals and snack. The captain didn't turn on seat belt sign at all; others turn it on after 3 or 4 seconds of slight turbulence and leave it on for the next 30 minutes even when it is smooth after that."
Miinukset: "nothing"

Plussat: "Nice crew"
Miinukset: "Terrible film choice"

Miinukset: "Seats were very cramped in economy. A big factor on a 10 hour flight."

Miinukset: "I will not be taking this airlines again"

Plussat: "The best airline ever! Super friendly crew and staff, great customer service and nice planes. Love KLM!"

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Plussat: "Professional crew. Good simple check in."
Miinukset: "Nothing."

Plussat: "The socks offered in business were comfortable and nice looking. The red wine was good."
Miinukset: "The food was just average and the seat not too comfortable"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "Seats were super comfortable, bigger than most planes with extra leg room. Food was excellent and fresh, amazing Dutch cheese sampler was divine. No nonsense staff who had all connecting flight info on hand when we arrived in Abu Dhabi. KLM staff were friendly and efficient. Fabulous airline."

Miinukset: "I congratulate the KLM crew!"

Plussat: "The crew and the timing were ok"
Miinukset: "The seats were uncomfortable"

Miinukset: "The flight was a bit delayed, but the airline handled it incredibly well. I was put up in a great hotel with good free food and caught another flight the next morning."

Plussat: "Nice staff and no delay"
Miinukset: "Instead of crisps maybe a bit of cheese or crackers"

Plussat: "The crew is really welcoming"
Miinukset: "The seats are too narrow and a bit too hard"

Plussat: "Our flight was delayed in Bejing, than we loosed the booked flight of KLM. When we arrived in Amsterdam, we get the recheked in flight."
Miinukset: "Doesn't"

Plussat: "Good beverage service."
Miinukset: "Over an hour delayj for departure."

Miinukset: "They left my bag off the plane. Ridiculous."

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Miinukset: "If only there was a way to be able to lie down and sleep - you would be pioneers in aviation"

Plussat: "Time was excellent even considering a connection delay they had. Very polite crew members. Good entertainment options."
Miinukset: "Cabin was crowded. Leg room was scarce, short seating space. Almost no room for sleeping if you're not a frequent economy traveler."

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "And i got it 2 days later. I had to buy a lot of items which were in my suitcase The returning of the suitcase was awfull. In tge end after many phone calls I received it On the 18/12 evening, 2 days after my landing"

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Plussat: "Friendly hostesses"
Miinukset: "Flight was delayed 3 hours"

Plussat: "Staff very pleasant"
Miinukset: "Evening snack was not the greatest breakfast was pretty food"

Plussat: "Excellent service. A meal , drink and a coffee included which we were not expecting."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Everything excellent. Comfortable seats in business."

Plussat: "The aircraft felt clean and quite spacious (decent legroom). Cabin crew was friendly and everything went as expected. Bonus points for the Beemster cheese sandwich (I was totally disappointed when they served the food, but more than pleasantly surprised by the quality of the cheese - I even bought some afterwards, from the Albert Heijn just outside the security area)."
Miinukset: "Very odd queue separation at boarding. Passengers were divided in 5 lanes, depending on their seating area withing the plane (for a more efficient boarding, I presume) but, by the time we all got to the actual aircraft, we formed another queue in the boarding bridge so it didn't feel like any time was saved or anything."

Miinukset: "The cabin crew was racist. She told me to move back from an empty seat just because she wanted one of the guys ( from her country ) to set on it! Very rude and racist."

Plussat: "Nice crew; clean plane; decent dinner"
Miinukset: "No entertainment system; insufficient knee space"

Miinukset: "... ear plugs, masks, good food or even picking seats? I remember when it was all complementary and standard on overnight flights. Oh, and the vegetarian breakfast was unfortunately poor as well. I know you can do better, because you used to."

Plussat: "Friendly staff, good service and on time departure/arrival."

Plussat: "Good information and helpfil boarding."
Miinukset: "Has to wait in confined area fir nearly 2 hrs before boarding. No restroom or refreshments within that area."

Miinukset: "Bit cramped for space"

Plussat: "Crew were friendly. Flight was comforyable smooth and on time. Nice snack."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "The cabin crew were pretty good. That's about all that was good."
Miinukset: "I paid almost $400 for upgraded seats. When I got to the airport-- no seats-- both ways!! i didn't even have regular seat assignments. I had to choose from the last few seats available. The ticket agent, the gate agent and the cabin crew all did nothing to make up for the fact that their system screwed up and stuck me in a cramped coach seat in the back of the plane for 11 hours-- TWICE! Beyond that, KLM must have one of the oldest fleets in the sky. Both ways LAX->AMS->LAX, I was on a 30-35 year old 747 with no wifi, no power and a ten-year-old entertainment system. Never again."

Plussat: "787 is a great airplane. The 3-3-3 seat configuration leaves enough seat width to be just comfortable in coach."

Miinukset: "No proper info regarding cancellation. Staff was unfriendly and abruptly responded to passengers."

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Plussat: "Professional, welcoming and very friendly crew, well-maintained aircraft, comfortable seat and good food. Keep up the good work, KLM."
Miinukset: "Not much to comment on here."

Plussat: "Great crew service. Among the best ever."

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

"Nice,elegant,smooth,team had a pride with their work. My Favorite Airline."

Miinukset: "Boarding was a disaster as my companion was selected for random search which held us up as there was no urgency to process us. Then there was no sign for where we should go since upper deck on 747 so we went in "economy" line as indicated on ticket and then was sent to correct line when we got to the front, wasting more time. The seatrs were the most uncomfortable I have ever beeon on for a long flight. I also paid extra to be in the exit row, to have people constantly congregating in front of us."

Plussat: "Perfectly on time, no hassle, seat OK. This is the way I appreciate a flight."
Miinukset: "Food. No choice, three "madeleine" (sweet) cookies for all, no sugar-free (salty) alternative..."

Miinukset: "Boarding (by bus) was a total chaos. I had to stand for about 50 minutes, either on the crowded bus or, after climbing with great difficulty three flights of stairs to a high jet-bridge (I am 76), standing there forever with 200 persons waiting to get access to the plane. Totally unacceptable. They started the boarding process early (50 minutes before departure), but passengers were allowed to actually board the plane at the time it was supposed to take off."

Miinukset: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Miinukset: "New variety of food"

Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."

Plussat: "The seat was very comfortable."
Miinukset: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Miinukset: "No leg room at all, cant believe those seats met legal standard. The plane smelled, boarding was a nightmare because too many people had big bags. An announcement had been madd that vags would be collected, but obviously were not."

Plussat: "Check in agent extremely helpful and friendly."
Miinukset: "Not boarding on tarmac via bus. Sandwich - tartar sauce and “chicken” - with two quarter sized pieces of meat was terrible."

Miinukset: "Plane is old and entertainment facilities are no longer appropriate"

Plussat: "Not being charged for my first bag of luggage"
Miinukset: "Nothing"

Miinukset: "Crew forced me to change my upgraded comfort seat to accommodate a 12 year old who they knew was going to be airsick. So I spent the first half of the flight next to a vomiting girl. Only after I asked to file a complaint, they allowed me one of two empty seats in premium. Terrible customer service."

Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plussat: "Food and drinks very good"
Miinukset: "In economy class the movies unable to listen to with ear buds. Bring my own next time."

Miinukset: "Check in process running smoothly and better announcement of gate change"

Miinukset: "The food was mediocre. Flying La Compagnie in the past was a much better food experience."

Plussat: "Very nice crew. Nice meal service and drink service throughout. Great choice of entertainment."

Plussat: "Flight was delayed 4 hours with no explanation"
Miinukset: "Asked for wheel chair assistance and was not met in Paris. Had difficulty and barely made my flight. A gentleman who worked at airport assisted me"

Plussat: "The crew was helpful and accommodating"
Miinukset: "The flight was delayed, missed connection, and lost baggage. Subpar."

Miinukset: "wine selection divider between seats"

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Plussat: "Really liked the new touch screens (with very good responsiveness). Also liked the food selection (the champagne was nice, so was the menu we were given)."

Plussat: "Entertainment"

Plussat: "Flight on time"
Miinukset: "The usual Air France flights to Rome, that I have been flying for years, are now operated by Joon. For a couple months nothing changed, except the way the crew dressed. But now Joon is showing its true nature as a LOW COST airline.Seats cramped. Snacks and apple juice are now available for purchase only."

Plussat: "The food, beverages and choices of movies, entertainment There was a medical emergency that caused the flight to land in Canada. This was handled very professionally - I hope the passenger ended up getting the care needed and is doing well."

Plussat: "Food was good and again, staff were friendly and professional. Flight was on time and efficient dis-embark mentioned."
Miinukset: "Slight issue with headphone connection, was not the only passenger."

Miinukset: "Leg space."

Plussat: "Enjoyed my food, especially tasty for airplan fare!"
Miinukset: "Not enough leg room"

Plussat: "Late leaving - no reason or apology. A bumpy flight all flight. Food almoat inedible. Seat gave bum axhe after 45 minutes. Staff friendly, but they dropped my meal"
Miinukset: "Nothing to like"

Miinukset: "I don’t know why they keep making boarding with stairs and bus."

Plussat: "We got to the desk to check in and there was one person being served in front of us. He finished with him, turned and left the area through the dooor. No one came to help us for 15 minutes. Then they came out to answer the phone and said we were 10 minutes past the cut off and we could not fly."
Miinukset: "Staff just walked away while we were in line, the rudeness and mean attitude, they blamed us for being too late after ignoring us and made us late, they didn't offer an alternative flight until we asked. Overall, horrible customer service. Never been treated so rudely by people in the airlines industry in my entire 42 years of flying!"

Miinukset: "Crew not only lacked sensibility to understand the purpose of an emotional support dog but kept harassing me about the dog being tied to my seat. At some point a flight attendant even tried to touch my dog, invading my personal space. When the dog rightfully acted defensive trying to protect me, the crew member started threatening me that he would have the dog sent to cargo, the last thing a person with an emotional support pet wants to hear. Extreme lack of professionalism."

Plussat: "Sometimes you get surprised, with this specific flight, we had an excellent young and perfect cabin crew. Thanks, Joon!"

Plussat: "Only the cabin crew was good."
Miinukset: "It was the worst flight that I ever had, the seats are extremely uncomfortable, no TV, the food was terrible."

Plussat: "Flight was smooth"
Miinukset: "Food"

Miinukset: "Its been a week. My trip has ended. I still do not have my bags. Terrible customer service."

Plussat: "The crew, the service, the food and beverages"
Miinukset: "The 3 hours delay"

Plussat: "The food, the service and everything else is fine, quite good."
Miinukset: "However, our baggages were 1 day late. Your missing baggages would deliver to you 1 day later, for some maybe 2 days later...Quite a few people said that it's been always like this with air Aeroflot if there is a transfer flight."

Plussat: "Short, lots of leg space"

Miinukset: "My baggage was broken"

Miinukset: "The food: asked for vegetarian but got incipit vegan... Mostly rice with coconut milk"

Miinukset: "Air France lost my luggage and they can't find it in the computer system."

Plussat: "The crew nice people, boarding was fast and pleasant, the flight was pretty good"
Miinukset: "nA"

Plussat: "No delays, service with a smile"
Miinukset: "Nothing to report."

Plussat: "Punctuallity"
Miinukset: "Bording far away, got my cabin luggage and everyone elses into the cellar because ¨it didn´t fit in the plane¨. There was plenty of room, I had breakable stuff in my luggage, didn´t get the chance to choose. No entertainment AT ALL. Confort: no leg space at all. Not an AirFrance plane, subcontracted. Lousy food."

Plussat: "Panamá airport is a disaster, unorganized and dirty"
Miinukset: "Panamá airport"

Plussat: "Crew"
Miinukset: "No entertainment or usb plugsto charge."

Plussat: "Friendly crew; comfort; punctuation. Fast boarding"
Miinukset: "Simple food - very small amounts. No entertainment."

Plussat: "Boarding was quick and efficient. Flight attendants are always very friendly and attentive on Air France flights."
Miinukset: "Vegetarian food choices always leave much to be desired."

"The seats in the Airbus flight from JFK to HEL were a bit uncomfortable. The layover in Helsinki airport was boring because there were no stores open in the terminal and there was almost nothing to do for 3 hours."

Plussat: "All good"
Miinukset: "Free cup of tea!! Perhaps lightly more leg room"

Plussat: "Boarding was quick and the food was quick, efficient and goo."
Miinukset: "Place the correct boarding time on the boarding pass. It would be nice to have more accuracy about boarding."

Plussat: "Nothing"
Miinukset: "Direct"

Plussat: "The seat was comfortable, and the crew was friendly"

Miinukset: "No food or refreshments served during the flight."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Miinukset: "Great"

Miinukset: "Never took the flight because BA would not rebook me on a later flight after delays on their side caused me to miss my original flight, even though there were seats available on the later flight. This cost me a lot of time and money, but BA made out like bandits -- selling my original seat, and then selling out the next flight (because the delay!). Nice rip-off."

Plussat: "Nothing"
Miinukset: "Delayed my flight connection was missed and ba said they put me on another flight but they never did"

Plussat: "."

Plussat: "Not much."
Miinukset: "No drink, fixed seat, am senior and no assistance at all."

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "It was a short flight"
Miinukset: "There is a charge for beverage service."

Plussat: "It got me to my destination safely."
Miinukset: "Everything- BA’s relentless push downmarket means it’s justbtoo awful for words. Ryanair with better livery but more expensive."

Plussat: "Wonderful service ....i like everything"
Miinukset: "Everything was okay"

Plussat: "Every flight was late. And then we missed a connection not because we landed late, but because they didn’t have a bridge crew. So we sat on the ground for 45 minutes awaiting a bridge crew. Invitee were re-booked on a new connection, but low and behold that was also late."

Miinukset: "Waiting 6 hrs"

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "flight was not crowded and service attentive and courteous"

Plussat: "Wonderful flight attendants , smooth flight with excellent food , refreshments and entertainment. Thank you so very much Keep up this excellent service"
Miinukset: "Nothing"

Plussat: "Crew on flight friendly and helpful."
Miinukset: "Could never find anyone and at check in counter and gates. For this reason will never fly British Airways if possible."

Plussat: "The crew made your needs a top priority which was nice. This trip was my first time flying British Airways, I normally fly United, but the price was too good to pass up. I will definitely be using BA in the future from now on. Overall a great experience!"
Miinukset: "None! All pros!"

Plussat: "Th flight was late, we lost our connection flight, they put us on another flight which arrived two hours later in a different airport!"

Plussat: "The flight was on time"
Miinukset: "The airline is very mechanical Customer service in non personal and robotic"

Plussat: "A few of us were held up on the tram. The doors were shut And they held the plane and accommodated us. For that I give 10 stars. I will always try to book British Air first"

Plussat: "Crew were great, food good : better business class than international BA!"
Miinukset: "Too many passengers with over size carry on"

Plussat: "Felt room in spite of being in coach. Friendly flight attendants."
Miinukset: "Nothing."

Plussat: "Liked the dinner. Loved the dessert (chocolate cake )"
Miinukset: "Didnt like the breakfast. Omelette eggs too greasy aswell as the rest of food. Coffee wasnt good either"

Miinukset: "After sitting on the tarmac (I understand the delay) for 2 hours there was no water available for another hour past takeoff. And then it was only available for purchase. Really, a cup of free water is asking too much?"

Plussat: "Everything was great"

Miinukset: "More legroom would have been nice"

Plussat: "It was on time and transfer was easy"

Plussat: "The staff were friendly."
Miinukset: "When I checked in I was told to go to a separate desk to have a seat assigned. There turned out to be a shortage of seats and I had to wait until boarding closed to find out if I had a seat on the plane. Having paid $1600 for a return flight I find it unacceptable that a seat is not guaranteed. The BA staff were helpful, but your system is ridiculous."

Plussat: "Early, relaxed boarding process was excellent."
Miinukset: "Only strong negative was the absence of any free drinks or snacks. A cup of tea cost over 2 pounds - ridiculous!"

Plussat: "This short flight had no food. I guess that is acceptable"
Miinukset: "I was hungry but there was nothing to eat"

Miinukset: "We didn't make this flight"

Plussat: "A new low!"

Plussat: "Flight was good"
Miinukset: "Easirent The car rental company that I got from kayak Total disaster waste of time did not end up taking the car I got an excellent rate and then they try to rip me off on the Insurance You should not do business with them"

Plussat: "Nothing"
Miinukset: "Delayed and poor food"

Plussat: "Great flight."

Plussat: "Every thing was in time Service was good"
Miinukset: "Not enough room to sit or eat The salmon dish was not good in my opinion"

Plussat: "Friendly and caring crew."
Miinukset: "Food not so good....but it is more due to my taste for food."

Plussat: "Athens to London no complementary drinks or snacks on a FOUR hour flight."

Plussat: "Crew was friendly and helpful."
Miinukset: "Plane had some technical problems so they let us go inside the plane and we had to sit there for 3 hours while they were fixing licking gas situation. Flight was ok but we got food only once."

Plussat: "Staff are excellent, really friendly, respectful service. Food (expensive as always on planes) but excellent quality, really good choice to use M&S as providers. Excellent communication from pilot and cabin staff on delays before takeoff."
Miinukset: "System for paying by food with Avios points did not work. Plane left almost an hour late due to delays (landed 30 mins late)."

Miinukset: "Food and entertainment selection was not the best."

Plussat: "Good foods for common standards and booked class, Friendly crew, well organized boarding and check-in process in Heathrow"
Miinukset: "Old plane, with old entertainment equipment, long wait on ground in Phoenix, only one immigration officer for a 747 passenger count, not in the hand of the airline but downside on the flight, passing immigration after an 1h luggage still was not delivered to the belt, this airport needs to learn about dealing with international flights (Rating F)"

Plussat: "shorter flight but they still offered us food, a drink, and tea. Also, shortly after the food was served a flight attended offered free newspapers."
Miinukset: "boarding was a little odd. we had to take a bus across the tarmac and board the pane from the ground. We were not sure what entrance was closest to our sets ended up going the long way."

Plussat: "The flight crew was very courteous and helpful, and made the entire experience very pleasant."
Miinukset: "The boarding process was a bit confusing. We were that the gate closed at a certain time, but there was no information when you were waiting at the gate at that time. Once boarding started, it was confusing as to which line you should wait it."