Etsi halvat lennot välille Düsseldorf - Helsinki

Plussat: Nothing was good, Soeacial meal Asian food was pathetic no taste completely bland. Boarding was chaos, too many confusions and crew was clueless. Will never fly A380 again as there are too many passengers and airline don’t know how to handle. On arriving in DEL the baggage room 2:30 hrs to come. Totally disappointed. Lufthansa has no control whatsoever they don’t even care.

Miinukset: Everything related to flight could have been better. I have flown Lufthansa multiple times in the past never had such drastic issues like this time. Completely disappointed. Should have booked Qatar instead.

Plussat: Seat was both comfortable and spacious. Crew were very attentive and personable.

Miinukset: Really great flight. Can’t say enough about it.

Plussat: The seats were nice and the food was unusually good

Miinukset: More water brought to the seats. The landing was strange. The pilot pulled up on the first approach and when the second approach was completed the steering was stuck. They ultimately got the steering to work.

Plussat: The crew was Ok except at the beginning when they could help more inside the plane with finding the seating.

Miinukset: I missed the plane shopping because i don’t recall seeing the crew after the meal offering it. I heard the announcement at the beginning of the flight so I was looking forward to make purchases. Later when I asked it was already closed.

Plussat: The crew was ok

Miinukset: The temperature in the plane was freezing, and there were no blankets. The crew couldn't control passengers that did not follow the flight rules.

Plussat: It was an easy and seemless process.

Miinukset: The airport self-check-in and bag drop service was a bit chaotic ie not clear which line was for who etc

Miinukset: The seats are non-comfortable; no complimentary water; the company requires 15 Euro for a hand luggage and for each duty-free bag even though we bought economy tickets which include 2 piece of hand baggage and duty-free. They claims that our tickets are "economy-light" (it was not written anywhere).

Plussat: boarding and flight was on time, no delay at all

Miinukset: everything else, nicer crew, newer aircraft with comfort seats, entertainment, more free food and drinks and not only water and some poor sandwich. making problems of every small bag even when the bags are from the duty-free in the airport people had to pay extra for the bag size

Miinukset: No fue posible hacer el check-in con anticipación, me enviaron información sobre el vuelo el mismo día, mientras viajaba en otro vuelo previo por lo que no pude verlo a tiempo y, además, la información que enviaron estaba en alemán (ningún otro idioma!). Casi pierdo el vuelo por la mala información.

Miinukset: The flight was delayed 40min So i missed the connection in Leipzig

Plussat: Almost 2 hours delay, crew couldn't confirm if our connection flight in Cologne will wait for us. It was very stressful.

Miinukset: Information

Plussat: Seats at the front are comfortable with space for the legs.

Miinukset: One drink within almost 4 hours flight is not enough.

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Miinukset: Everything was OK

Plussat: Flight and the crew!

Miinukset: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Miinukset: All of the less than good, obvious!

Miinukset: I paid for the preferred seat .and i found that people beside me didnt pay anything when i asked them ,

Plussat: Good amount of space on the plane, lots of movies to watch, good food and drink.

Plussat: Very friendly and responsive crew. Announcements from the Capitan and chief of flight attendants are very informative and comforting. Seat positions: very good leg room (even in economy)!

Miinukset: Newer airplane, as 747s are kind of outdated now, especially for long distance flights. But overall had good experience with KLM

Plussat: It was a fairly ordinary flight

Miinukset: Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined

Plussat: Small compliment from Air France was lovely and unexpected

Plussat: Simple no frills airline

Plussat: Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight.

Miinukset: No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included.

Plussat: Nice and attentive crew.

Miinukset: Seats not comfortable in premier economy.

Plussat: Crew was attentive. Timings were spot on.

Miinukset: Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet.

Plussat: The crew

Miinukset: The time. The flight was late for 1 hour. I miss everything and also I get very late to our Airbnb and I was with my family and child

Plussat: Polite and friendly service

Miinukset: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Plussat: Comfortable and Clean

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Plussat: Less hand bags, a lot of people trying to put their hand luggage ans there was no space

Miinukset: Controll the quantity of packages per person

Plussat: Planes were comfortable and well maintained.

Plussat: Service and crew amazing friendly and went out of the way to Make u feel special even the pilots gave updates thru out the flight

Miinukset: Not being to help on the ground in Copenhagen with delta issues

Plussat: 15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one.

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: Loved the smooth ride.

Miinukset: Bathroom was pretty nasty

Plussat: Modern airplane

Miinukset: Long delay on first flight leg Staff provided little help with transfers, made us run through airport but then decided to close the next flight anyway without the transfer passengers Next flight offered was 9 hours later, only offer was a 10EUR meal voucher - ridiculous

Plussat: Helpful crew

Miinukset: Nothing

Plussat: Instructions for connected flights at airpotr were clear

Miinukset: Connection time 10 minutes instead of planned 30

Plussat: most of the crew were polite and helpful

Miinukset: super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance. one rude steward (Miks) July 21 Flt. BT444, 18:30-19:50... he just stood there watching me struggle up the outside staircase into the plane with my suitcase... scolded me for bringing suitcase on board, argued with me, etc. (I've traveled the world and this suitcase is always brought on board)... he was not service-oriented or helpful. thankfully, other staff did help... but he left a bad taste in my mouth for this airline.

Plussat: Polite and friendly service

Miinukset: Not necessary to buy a business class ticket, as all the new planes have standard economy seats in the front as well.

Plussat: Nothing

Miinukset: Everything

Miinukset: Flight was delayed

Plussat: Entertainment programs

Miinukset: New variety of food

Plussat: Everything works and quick to get to destination.

Plussat: The crew.

Miinukset: The time between flights.

Plussat: I was sorted on Row 3 and the drapes kept hitting the back of my head.

Miinukset: Move the drapes a few more inches back.

Plussat: Flight and the crew!

Miinukset: Staff at the airport pushing you to upgrade to first class but not making it clear only the first trip from Athens to Amsterdam which the first class uses same uncomfortable seats as the economy to pay extra 130 euros ridiculous airfrance stuff! I should have flown all the way to NYC first class!!!

Plussat: Nice new plane, on time.

Miinukset: I pre-paid two checked bags (one each for my husband and myself). At check in we were told I had not done this and we had to go pay at another desk in the airport and come back to the check in line, 40 euros each. I showed the agent my paperwork that showed one bag each--it was not explicit on the paper whether this was the allowance or what I had paid--and she shrugged and said "Bad information. You have to pay now and you can take it up with the airline later." This will be a pain in the neck.

Miinukset: When I got to the check-in desk, I was told to get out of line and check in online. It wasn't a big deal, but it would have been good to know that it was necessary to do this so I didn't wait in line for a long time.

Plussat: The crew, plane and procedure was all great.

Miinukset: Part of out luggage was disassembled during transit and part was missing afterwards... part of the luggage was missing.

Plussat: Newer plane for this stretch.

Plussat: Uncomfortable seats.

Miinukset: Seats, and helping passengers when they have delays

Miinukset: Seats can be better.

Miinukset: The ife screen was extremely slow and unresponsive.

Miinukset: Perfect flight

Plussat: The crew.

Miinukset: The time between flights.

Miinukset: Crew members in Amsterdam were very rude and disrespectful

Plussat: The crew was professional & friendly

Miinukset: Food was terrible honestly, entertainment system didn't work on 1st flight.

Plussat: Customer care was super supportive

Miinukset: Inflight sandwiches