Etsi halvat lennot reitille Edinburghista $[7232-Helsinkiin

Plussat: "Seats very comfortable"
Miinukset: "Nothing"

Plussat: "I was amazed how comfortable we were in economy. Pillows, Blankets that felt like cotton. I would fly Lufthansa over an american carrier any day. We passed through the business class cabin on the way out and I can only imagine how much they were pampered!"
Miinukset: "Since flying in the US has become expensive and painful I was not expecting much from this flight. They exceed my expectations by so much that I cannot think of anything I would change. (Ok, my chicken was a bit over cooked but that was such a minor thing.)"

Plussat: "Plane from Munich was late coming to Zagreb, so my flight was late because of that and was about to lose connection flight from Munich to Brussels. Then, Lufthansa drivers waited in Munich, put us in vans and drove us to plane for Brussels. Amazing service!."

Plussat: "Crew was great"
Miinukset: "So tight and tiny and cramped. I flew to Europe on a Lufthansa plane and it was spacious and comfortable, the United plane was tight and cramped. Was physically touching the stranger next to me for 11 hours....Food service used sooo much single use plastic."

Plussat: "Got to ride on a Boeing 747 Intercontinental!"
Miinukset: "It’s hard to give a good review when the first of three flights is an hour late. Made me and my wife run through Frankfurt airport to make my connection. Only made it by 2 minutes. Frankfurt security was super slow and no one cares."

Plussat: "Everything"
Miinukset: "Nothing"

Miinukset: "Depart on time"

Plussat: "Everything about the flight was perfect."
Miinukset: "Cannot get Lufthansa to issue miles for the flight, or for my Star Alliance flights on Swiss and United. Frankfort terminal transfer distance is very far, and too far if your flight transfer is less than 55 minutes!"

Miinukset: "I checked bags asking “is the baggage delivery fast at Frankfurt”. “Much taste than Edinburgh” was the reply (Edinburgh is reeeeaaaaallllly slow). Sadly Frankfurt too is slow."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "The crew is amazing! We have comfort even in the economy class."

Miinukset: "Flight was canceled from Newark to Monachium then coming back plane from Krakow was late and I had to spend night in Monacoum . I arrived to Newark on Tuesday instead of Monday horrible trip all together ☹️"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "I was happy with everything stewardess where very friendly everything went smoth"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Better food than on flights I've been on originating in Germany."

Miinukset: "See above. What a disaster!"

Plussat: "Service. Crew genuinely cared about passengers.Well done."
Miinukset: "N/A"

Plussat: "Very roomy seats, friendly attendants. Nice sunset. My sister liked the 'tour' of the airport on taxiing to the gate. I found it frustrating. The plane was about 30 minutes late which was nice because it took a while to get off our Munich flight, find our new gate and we ended up nearly running to the gate."
Miinukset: "I, again, didn't like walking down 3 flights of stairs, getting a crowded bus to take us to the plane. We are used to using a jetway to the plane. I realize that European airports are busier than American airports though."

Miinukset: "When I booked with kayak I was not given the option for a vegetarian meal, so I was not able to eat a meal. I was sat next to a five year old invading my personal space. When I developed a migraine from lack of sleep, it took 15 minutes before my ring was answered for water."

Miinukset: "Flight late"

Plussat: "The seat 16A is very comfortable and spacious. Most of the hosts were friendly and helpful."
Miinukset: "My screen did not function well and sound was very poor. I had to have my computer 'rebooted' two times. The second time was done by a gentleman who was a bit sarcastic when I asked if he could help me, as I had waited 20+ minutes for the help to get it going again. You need to update your system!"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "Food, movies"
Miinukset: "Long flight"

Miinukset: "You cancelled my flight & I lost a whole day of mt trip!"

Plussat: "That was the most comfortable flight I have ever had. Famous German standards of excellence. Everything was just as it's supposed to be. Punctuality, politeness, order - just perfection. Thank you for such a great treatment!"
Miinukset: "N/a"

Plussat: "Great crew good seat room"
Miinukset: "1.the screen had a gletch that it was doing a restart by itself 2.the boarding was confusing since the way to the gate is blocked and doesnt open until 50 min prior to boarding 3.there wasnt any groups for boarding except for business class and first class first then economy my seat was in the 51 row and i wasnt in the front of the line of boarding so i had to wait alot to get to my seat since everybody were putting their carry-on and blocking the aisle"

Plussat: "Clean and efficient. Great service."
Miinukset: "Crowded seating. Need better headphones."

Plussat: "The flight attendants were always friendly and attentive. No comparison to some other airlines I have flown with. Food was excellent and entertainment as well. Boarding went great especially when considering that the capacity of the plane is for 440 passengers."
Miinukset: "The seats are very close to each other, so when the person in front of me move their seat back I had to ask him not to."

Plussat: "Very friendly staff and good was good."
Miinukset: "Had to wait 35 minutes on the plane due to weather before taking off and there wasn't much care on how that would impact everyone's connecting flights."

Miinukset: "Everything was OK"

Plussat: "service, good quick flight"
Miinukset: "late departure in Frankfurt; high noise level of the Embraer plane;s engines; failing AC in the cabin"

Plussat: "They did offer an extra snack and drinks for the delay... but still..."
Miinukset: "3 hour delay on tarmac, on a 9 hour flight already... not fun."

Plussat: "It was all great!"

Plussat: "The chicken, potatos and spinach dish was the best. I like that they have you a pillow, cover, and headphones."
Miinukset: "At first the movies worked then they did a reset and my audio stopped working and they did another reset when I let an attendant know about it and it still didn't work. They never came back for me to let them know about the problem."

Plussat: "Lots of movies to choose from. Meal was great. I liked that the cabin crew gave us plenty of water & choice of fruit juices"
Miinukset: "All was great."

Plussat: "Excellent service with pleasant, efficient staff. Special vegetarian diet needs met."

Plussat: "service was great"

Miinukset: "No option for food"

Plussat: "The crew was great, the aircraft new and tidy, the flight arrived a bit early, the food and beverage options were solid. Loved the complimentary wine and beer! Good movie selection."
Miinukset: "I was assigned a different seat than I selected when booking - lost my aisle spot although I checked a few days ago and a seat of my choice was clearly assigned on my reservation. The airline agent in the airport was rude and not helpful."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "excellent flight crew, and entertainment options"
Miinukset: "the food/meals on this flight was awful. More snack options would be nice."

Plussat: "Nothing really. Seats are very uncomfortable, crumbled together with little space. Food quality is poor, selection of movies are very limited, tv screens are old, outdated screens. Poor selection of alcohol drinks, coffee is very poor. To be short, Typical american airline like delta or american airline with nothing good or special for transcontenintal flights. Does not allow 2nd luggage to check in without fee. For $1000 ticket I would expect more. There are a lot of companies who provide much better service for international flights: like Virgin Atlantic, British airways, Aeroflot, etc. I don't even want to mention Asian and Gulf company with much superior service. Boarding is nightmare, they make you stand for half an hour to board! Total rip off!!!"
Miinukset: "Stuardess and stuards were nice but nothing Else worth to mentioned. Quality of service poor to average at best."

Miinukset: "6 hour delay , no explanation given whether the original flight was cancelled or not, bags have been lost. Complete chaos."

Plussat: "J Lufthansa , this was my first flight with your airline and `i am glad to say that it was an excellent experience.\The crew was superb and the comfort of both the regular coach and coach comfort was excellent. `I would highly recommend you and will return as often as possible."

Plussat: "Dinner was good fairly interesting and wholesome. I appreciated having real silverware, albeit only 3/4 of normal size. But for an 8:35 flight, most people would have already eaten. In contrast, 'breakfast' was a muffin, small cup of sliced fruit, and a granola bar. For a flight leaving at 8:30 pm and arriving at 10 AM, I would think breakfast, not dinner, would get the emphasis. Did get some free wine with dinner."
Miinukset: "$35 bucks per flight leg to reserve your seat seems rude and harsh. THey don't tell you til AFTER you book the flight that seat selection is extra - spendy extra... Rude."

Plussat: "female attendants were nice boarding was efficient Munich airport was unbelievably clean and well organized movie selection was good"
Miinukset: "the male flight attendant on the Munich to Washington DC leg was very short with people food was just average definitely not enough leg room in coach"

Plussat: "Great atmosphere, crew was excellent!"
Miinukset: "I’m 6’5”, so legroom can always be a complaint, but this wasn’t too bad. The plane appeared to be fairly old and didn’t have WiFi. Entertainment also was on an older screen which was navigated by using an old in-seat phone."

Miinukset: "When its rain we shouldn’t walk to the air plain"

Plussat: "The socks offered in business were comfortable and nice looking. The red wine was good."
Miinukset: "The food was just average and the seat not too comfortable"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Miinukset: "Information on arrival time was not correct"

Plussat: "The crew were excellent and seats were comfy."
Miinukset: "Headphones for the entertainment centre.could have been better. Sound quality not great."

Plussat: "Great airline"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Yes"
Miinukset: "Everything was good"

Miinukset: "I was seated next to the restroom, which is not a pleasant experience for an international flight."

Plussat: "Very friendly crew and on time with no problems."

Plussat: "The friendliness of the crew"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Miinukset: "We had 4 hour delay causing a stop over at 3am. So yeah"

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "Lovely crew, very helpful"
Miinukset: "N/A"

Plussat: "Seating is tight. The crew was great !"
Miinukset: "As we landed we had to wait on the plane for an hour and a half because another plane (Spirit) was in our “parking spot.” This made it very difficult for people and connecting flights."

Plussat: "Cabin Crews was extremely good and hospital. Transfer point staff buggy / wheal Chair was good and second to none."
Miinukset: "Transfer point needs upgrade."

Plussat: "short, sweet and to the point. 1+ hour flight is usually an easy hop."

Plussat: "Was happy to pay extra 45.5 pounds for laugages which was hidden"
Miinukset: "Not happy to pay extra money for my case"

Miinukset: "Nothing special"

Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"

Plussat: "Flying with KLM is a pleasure"

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Nice to have a wrap for the snack."
Miinukset: "Would have preferred boarding by row - back of the flight first so would have been more organized."

Plussat: "Cabin crew were very professional."
Miinukset: "Aircraft returned to gate due to fault and was delayed for 45 min."

Plussat: "Boarding was quick, Flight on time....just a regular service and plane"
Miinukset: "Terminal 3 Manchester is not worth staying longer then necessary, loud music, crowded....old"

Plussat: "Short flight with good communication."
Miinukset: "Nil to complain."

Plussat: "Pleasant flight"

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Plussat: "Flight was lovely, crew were friendly and very helpful and food was delicious!! We travelled with assistance for mum and it was excellent and we were kept updated all through the flight."

Plussat: "In flight food was enjoyable"

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "had problems checking in , in that I was charged for a suitcase! I have since checked my paper work and found thad that I had paid for a case! I will follow this up when I return to the UK"

Plussat: "Thankful for coffee being served without charge. Not all airlines do that."

Plussat: "The sandwiches were simple yet just the right touch, on all four flights."

Plussat: "Usual professional and friendly service from my airline of choice for most destinations."
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Flight from Amsterdam was 2 hours late. Caused me to miss connection on train from London to Leeds which then cost me 124 pounds to rebook. No information was forthcoming at all at the airport and there were 3 different departure times given. Absolute chaos. The airline is a joke"

Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"

Plussat: "The staff was fast and curteous."
Miinukset: "There is not anything to complain about besides the usual discomfort of travel."

Plussat: "The staff were friendly and all smiles. Seats were comfortable and we had a quick, smooth flight from Edinburgh to Amsterdam. The breakfast supplied was an egg and mayonnaise sandwich plus a drink, which seemed about right and very Dutch in character."
Miinukset: "It was rainy and necessary to walk outside to access the plane; the staff should give their customers a heads-up so that jackets can be donned. Additionally, the check-in queue seemed rather sluggish."

Plussat: "Speed, crew, and reliability."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."

Plussat: "Boarding was smooth and hassle free, crew were friendly and helpful, food and drinks were very good, entertainment system is awesome and up to date with latest contents, good flight overall"
Miinukset: "Cabin noise and air conditioning too cold, didn't sleep well"

"liian kylmä"

"Way too small plane to handle hand luggage from full flight."

"good service on site, but limited ability to contact the airline directly. Kayaks ability to make changes in a reservation is non existent"

Plussat: "Plane was clean, plenty of leg room, cabin crew was friendly, flight was on time."
Miinukset: "Checking in was a nightmare of inefficiency. I couldn't use self-check-in for my bad because I was flying to America and for some reason, this meant I had to hand my suitcase to someone rather than just putting it on the conveyor belt. There were about 8 people ahead of me, and yet it took a solid hour of standing in line waiting to get to the counter. How it could possibly have been so insanely slow is beyond me. When it was finally my turn to submit my bag it literally took 30 seconds. And yet I had to wait an hour. Grade: F-"

Plussat: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Miinukset: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Miinukset: "Boarding process could have been smoother"

Plussat: "The crew were professional and courteous"
Miinukset: "Nothing, as it’s a short flight!"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lovely crew, very good entertainment system."

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Hi enjoy the trip"
Miinukset: "No complaints"

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Miinukset: "Boarding was delayed. Missed the connection flight."

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"

Plussat: "The flight did eventually take off, unlike a few others leaving around the same time."
Miinukset: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Miinukset: "N/a"

Plussat: "Nice flight"

Plussat: "Staff were helpful and nice."
Miinukset: "No snack serve and no entertainment."

Plussat: "Decent flight from SFO to HEL, friendly staff ..."
Miinukset: "Ran out of food options from SFO to HEL. I was sitting towards the end of the plane ... and no more chicken so got stuck with the pork and mashed potatoes options. Need more coffee aboard the flight. ANA cleans the bathroom periodically, and wouldn't be bad to do the same on long flights. The arm rest between seats don't go all the way up, only half way. If the person in front of you is asleep during meal service, the FA (flight attendant) won't lift the seat and it may be a very uncomfortable meal experience. Other airlines will have the FA do it themselves. ...and you need to be careful about staying awake to get food (otherwise you can get forgotten)."

Plussat: "I was very satisfied by the flights by Finnair - kind personnel, good food, on time flights."

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "I flew in economy. 9+ hours from ORD to HEL. The seat was average size. We were provided with a pillow, blanket and headphones. I did not use the in-flight entertainment, which was on an LCD screen. It was warm, so i didn't use the blanket. I also brought a neck-pillow, which is vital on overnight flights. They served a full dinner shortly after takeoff: I had meat lasagna which wasn't that bad, along with corn, a roll w/ butter, two saltine crackers with decent cheese and a chocolate pudding. Upon waking, I ate the breakfast, which was scrambled eggs and two sausages and a roasted tomato, a roll with butter, fruit cup and orange juice, coffee on the side. All pretty good, it was nice to have a meal before deplaning in Helsinki and waiting to get through passport control. Attendants on this flight were quite friendly. Check-in was run very efficiently. No problems with luggage. All in all, a real bargain price, and I got more than I bargained for."
Miinukset: "As for the downside, I had no significant disappointments on the long leg of my flight on Finnair. I hope my return flights will be just as good."

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "Great customer service; food was good; excellent movie selection"
Miinukset: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Miinukset: "Economy seat with Centre seat left empty"

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "I loved the colors of the flight.light blue and green. Gave a peaceful ambience. The flight attendants were very courteous and smiling. Especially the women flight attendants. The food was excellent. It was interesting that the flight from Helsinki to Chicago served a Indian style dinner comprising of lentils, rice and chickpeas. I liked that too, though I prefer the meditarranean fare. I liked the boarding as they were very strict about families with children and gave them priority before other passengers."
Miinukset: "I did not find too many indian films which I would have liked, especially in a flight because Indian movies are 3 hours long and help to pass the time quickly :). I would have liked more variety in the Hollywood movies as well. They mostly had much older films and hardly any of the new releases while Emirates flight had lot many more new releases and oscar winning movies. They served the Indian amul cheese which is not worthy of serving on a flight, and they could have served some better cheese."

Plussat: "They lost my bag."
Miinukset: "They lost my bag."

Plussat: "The general entertainment/informative systems ran perfectly smooth without hiccups! Cabin crews were all pleasant to everyone onboard and I didn't feel as tiring after my 10.5 hours flying time as compared with other airlines!"
Miinukset: "The pre-booked in-flight WIFI service can hardly say it's working as the connection speed was way too slow to perform any general tasks and that's ashamed as I paid premium charges for that and didn't expect that I couldn't use the service at last"

Plussat: "Fantastic service staff food and beverages"
Miinukset: "Just slightly hard when laying down on the seat to sleep"

Miinukset: "Flight attendant didn’t smile @ all, it was like we are on her way."

Miinukset: "Free water ! On a 2+ hours flight, it’s scandalous to have to pay for a glass of water. Also, your cabin crew was inexperienced (but trying hard, credit to them) and understaffed. And the flight was late."

Miinukset: "Sēdvieta neērta un nepiemērota gulēšanai."

Miinukset: "Nothing in time"

Miinukset: "One Toilet for a full plane with 150 passengers...."

Miinukset: "Being on time"

Miinukset: "At least a complimentary glass of water or juice in Economy."

Plussat: "Arrival in time"
Miinukset: "Compartment for hand luggage was full, no space"

Plussat: "Big space to front seat"
Miinukset: "offer drinking water"

Plussat: "The airplane was brand new. The crew was very friendly"

Plussat: "everything was good enough"
Miinukset: "I would like a meal and drinks on the board"

Plussat: "They just wanted more money. Charged us one small carry-on bag over 60 Euro! Ridiculous. Horrible airline, will never fly with airBaltic."
Miinukset: "They should have told us that one person can only bring one bag. we just flew with Ryanair and Easyjet, which allow one carryne and one bag. Again, will never fly with such horrible airBaltic, never!!!"

Miinukset: "Horrible customer support"

Plussat: "Simple no frills airline"

Plussat: "Efficient boarding and disembarking."
Miinukset: "Shocked that I need to produce my own printed boarding cards (I don't travel with a printer), or I must produce it on a smartphone. Neither available - I showed my confirmation of check-in on my email and the agent printed my boarding cards. Your idea of asking 32 Euro for a boarding card is &^%(*"

Plussat: "Yes"
Miinukset: "Trips"

Miinukset: "Short flight and unmemorable (that's a good thing)"

Plussat: "Instructions for connected flights at airpotr were clear"
Miinukset: "Connection time 10 minutes instead of planned 30"

Miinukset: "Flight was late"

Plussat: "My checked in bag did not arrive to HEL... Nedless to say I did check the bag tag was properly labeled RIX to HEL... oh well ... bad score for Baltic Air ... truly hope to see my bag in CGK when I arrived. Qatar airways pls come to the rescue."

Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Plussat: "Newer plane."
Miinukset: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."

Plussat: "Good service, good connection in Riga! Perfectly on time!"

Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"

Plussat: "They waited for transit passengers Were helpful"

Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."

Plussat: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."

Plussat: "Everything was excellent"
Miinukset: "Nothing. All was good"

Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Miinukset: "See above."

Plussat: "On time boarding and departure. Clean plane and friendly staff."
Miinukset: "Nothing, all was good."

Miinukset: "An extra fee is charged if you don't check-in online."

Miinukset: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Plussat: "Nothing"
Miinukset: "The flight was cancelled, so I did not make to the my connection flight with different carrier. I had to reschedule the flight and stay in the hotel overnight. AirBaltic refused to compensate for my looses due to thair fault, castomer service is very poor, they took refusal position right away. Air Baltic planes are very old and no air conditioning, avoid air Baltic."

Miinukset: "I was flying transit, but I had to go through the check-in in Paris. At the check-in they started to make problems about my carry-on luggage. I had just two flights from the United States behind me and no problems at all and suddenly I can't fly with my carry-on luggage? I didn't like the AirBaltic check-in service."

Miinukset: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Plussat: "It got me from point A to point B."
Miinukset: "Seat was uncomfortable and next to an odorous toilet."

Miinukset: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

Plussat: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Miinukset: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Miinukset: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Miinukset: "Who charges for coffee, jeez"

Plussat: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Miinukset: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Plussat: "Boarding was efficient."
Miinukset: "No free food or drink of any kind. That would have been okay since prices were reasonable. However, they completely skipped my row on my side of the plane, and I had to use the call button to get service."

Plussat: "Moved up to First class section."
Miinukset: "No refreshments"

Plussat: "New Planes, crew"
Miinukset: "Entertainment cost !!!"

Plussat: "Fine, left on time, short flight."
Miinukset: "No complaints"

Plussat: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Miinukset: "I tried to check in on my phone and the app did not allow me. The only way was buying lunch in order to move on with the check in process. I decided to get to the counter and the person charged me US$ 35 euros only for checking me in (even though their app had problems to check in). They charged me in total US$ 100 for checking in and checking my luggage. The service was terrible, especially from the person at the counter. In addition to all that, my luggage did not arrive to the final destination and was lost for an entire week. Every time I called the airline, they were charging me per minute even though they were the ones who lost my suitcase."

Miinukset: "Seats did not recline"

Miinukset: "It would be great if they had free drinks and snacks"

Plussat: "Entertainment"
Miinukset: "Seats"

Plussat: "Bos-rome Excellent airplane Movies,charging capabilities. Staff was friendly"
Miinukset: "Food drinks extra but keeps cost down No big deal"

Plussat: "Absolutely nothing"
Miinukset: "Fight could leave on time. It was one hour late. Not even water served complimentary. Seat old and cramped. Outdated entertainment with no variety."

Plussat: "Nothing"
Miinukset: "Never ever fly norwegian. Between long delays, rude and unprofessional crew, poor customer service, long wait times on the phone including being hung up or not answered at all and downgraded from premium to a plane without any space, small seats, rude crew that provide wrong information."

Miinukset: "2.5 hours late, ground crew horrible."

Miinukset: "Honesty regarding extra charges for baggage and meals"

Plussat: "Crew was great, food and beverages were fine"
Miinukset: "Nothing"

Plussat: "The direct flight"
Miinukset: "The movie selection was not good. The employees at the gate were not helpful."

Plussat: "The flight was perfectly fine. The crew was good."
Miinukset: "There was a 2 year old child in front of me bouncing in the seat and screaming the whole trip while the mother and father watched movies and played games.with their headphones in. Ignoring the 2 year old boy completely. Then we sat waiting 50feet from the terminal for 30 minutes and an hour 4 luggag"

Plussat: "Plane was great ."
Miinukset: "Long chaotic lines at check in. Deplaning in Paris took way too long as we had to board buses (no jet bridge ) Long lines at immigration in a forgotten part of CDG airport reserved for the budget airlines. Won’t be flying with them again"

Plussat: "Good movies and entertsinment"

Plussat: "Crew was wonderful."
Miinukset: "Freezing cold. Entertainment was limited. Airplane food is what it is."

Miinukset: "The seats on the plane were hard, and the food was fair."

Plussat: "Business class on Norwegian is affordable priced."
Miinukset: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."

Plussat: "We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information."
Miinukset: "Someone at the desk to tell us what was going on. Communication."

Plussat: "Price"
Miinukset: "Free drinks"

Miinukset: "Unruly passenger caused delays"

Plussat: "Comfort of the dreamliner and feeling safe to fly."
Miinukset: "Service was, surprisingly, not so good (this is my second time with Norwegian). My son was sleeping and I pressed the call button to get some help form cabin crew. They turned it off. I pressed it again, a girl came and I explained I need help - to get my trolley from the overhead bin so I can take a blanket for my son, cos it was cold and he was sleeping, I couldn’t move. She asked me “Is your bag heavy?”. What kind of help is that?She after all got the bag, but I was a cabin crew, and I would never tell that to a passenger needing help with a small child. Also, no one is checking if passenger with children are ok."

Plussat: "We paid for an upgrade for our return trip after being uncomfortable in economy. Enjoyed the comforts, made the 8 hour flight relaxing."
Miinukset: "Other than for food service the crew ignored us. The foot rest was to short for my 5’10” frame."

Plussat: "Pre loading of handicapped was insensitive and inefficient. People with disabilities were told to board and then made to stand in the jetway for over ten minutes. All the while the staff laughed, joked and stood around doing nothing to solve the situation."
Miinukset: "Gate staff-terrible attitude and service! They would never be hired elsewhere."

Miinukset: "My flight from Oakland to Barcelona ( DY7076) was canceled on August 2 and I had to rebook a new flight for the next day, August 3. It means that I had to spend my time and my money in the US one more day and miss all the personal stuff I had to do in Barcelona on August 3. According to my rights, I might have my money back for this flight."

Plussat: "Food was actually provided with our ticket... not just ONE meal, but also a snack for before the arrival and the meals tasted good! Also, Oslo is a new and beautiful airport with great options for meals and stores to wander around. Also, the airplane had huge windows to look out of with new dimmer technology as opposed to just a shade. Very cool! With a couple of small downsides, we would STILL definitely fly Norwegian."
Miinukset: "We gate checked a stroller but were unable to pick it up to use in Oslo which was a surprise as it went straight through from gate check to full check in through the layover... with a 3hr 45min layover, it could have been useful to have it for our infant to sleep. Leg room is tight. Small selection of new movies for entertainment when compared to other airlines and it would have been nice to know we could get complimentary drinks anytime during the flight, but they were only available for free during meal service unless you purchased additionally."

Plussat: "The price was right ( for the flight) But then you had to pay for luggage and meals"
Miinukset: "No blankets Offered to buy one without succes Very good on board"

Plussat: "Good flight. Great service"
Miinukset: "Sat not comfortable"

Plussat: "I am 94 years old, and my daughter in law was able to get me a wheelchair while we were standing in line."
Miinukset: "inefficient movement of lines for check in. you needed more people checking the passengers in for their flights. and if you have bags, it is a nightmare as you have to go to a separate line to do so. did not pay $45 for an airline meal - seems outrageous to me."

Plussat: "The Dreamliner is a really nice plane to fly in. maybe not as much legroom as I've had in a Delta 737, but the new TV screens, large windows and swish lighting were all great. The way you can order and pay for snacks through your screen is also great."

Plussat: "Nothing memorable about the flight (which is a good thing!)"
Miinukset: "It was late taking off and late landing, but we had nothing that was time critical so that was okay for us."

Plussat: "Crew is always nice. Like the aircraft."
Miinukset: "Not your fault, but it took 15 minutes for JFK to allow us to get off the plane. I also miss the days when everyone got food and drinks/snacks. I never see an option to pay for a meal, I thought even on cheaper flight search engines they would give you the option."

Miinukset: "Boarding at jfk was a shambles as there were o announcements as to why we were being delayed. Once on board it was ok very cramped seating but at least the crew were pleasant. Having read some reviews early I agree I think that if you have a good flight crew then at least your flight will be ok if not then it will be unpleasant. It wasn’t a cheap flight for a budget airline and will endeavour never to fly with them again."

Miinukset: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous. No help finding gates at confusing arlanda."

Plussat: "I received a meal and a breakfast to go for no additional charge."
Miinukset: "I booked a Norwegian airlines flight but it was actually run by another airline. The movie selection was bad and the touch screen did not work very well. The seat were cramped and they did not pass out blankets."

Plussat: "reasonable upgrade to business class"
Miinukset: "nothing"

Plussat: "The flight attendants worked non stop during my flights! Anytime I ever needed anything they were right there to help. I had a very smooth flight!"
Miinukset: "Norwegian succeeded my expectations. There's nothing bad to say! Job well done"

Plussat: "Legroom plenty"
Miinukset: "30 mins late"

Plussat: "The plane was new and had could technology. The lighting, windows, touch screens and bathrooms were all in good condition."
Miinukset: "The flight took a long time to load. I could not check in online or pick my seats. We checked a stroller when boarding, and when we got off we were told we could not get it until we went through customs. Customs at LAX takes an hour to get through, which left us with a baby and all of our carry-on luggage to transport for an hour. We traveled through many airports on this trip, but never had our stroller not available at the gate."

Plussat: "In-cabin staff & service fine. No complications with baggage - appreciated when we are traveling as part of international trip."
Miinukset: "Boarding process in Bergen a bit disorganized"

Plussat: "Free Wifi on a budget airline is great!"
Miinukset: "Flight was about 20-30 minutes late in departing and there were absolutely no announcements and no-one at the boarding counter to keep customers informed. People were left standing in a a crowded room which was too small for all the passengers while no announcement was made. Even when they finally boarded, there was no recognition of the flight being late and no apology. One we were on board, the cabin crew then made a rather abrupt and rude announcement telling the passengers to board quickly otherwise we would lose our slot time and be delayed by a further one hour. Fortunately that additional delay did not happen. However, I did not appreciate the passengers being berated for "slow" boarding when the flight was boarded 20-30 minutes late."

Plussat: "Crew was professional and nice"
Miinukset: "Legroom sucked. Flight was 4 hours late. Missed my connecting flight. Entertainment consisted of 2 old movies and 2 sitcoms."

Plussat: "The boarding process with pretty seamless."
Miinukset: "No blanket or pillow provided for an 11 hour flight? No headset to watch entertainment? Why don't seats in front of toilets adjust but the ones in front do..thus squashing us in even further?! Why must we pay extra for drinks or snacks? Remember it's an 11 hour flight, fully paid for.."

Plussat: "Someone in the boarding area called this airline "cheap and cheerful" but that doesn't convey the fact that it's the 787 Boeing plane with roomy seats. And the flight attendants--of which there are many--are cheerful!"

Plussat: "Nothing. They have ruined our vacation."
Miinukset: "They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had."

Plussat: "Every thing"

Plussat: "Price, direct flight"
Miinukset: "Everything except price!"

Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "The crew was nice."
Miinukset: "45 min late."

Plussat: "New plane"
Miinukset: "Flight was an hour late"

Plussat: "Price was competitive."
Miinukset: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."