Etsi halvat lennot reitille Edinburghista $[4322-Lappi

Plussat: "Very good crew who were welcoming and attentive"
Miinukset: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"

Plussat: "Premium Economy was very comfortable"
Miinukset: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"

Plussat: "Fast boarding, early arrival"
Miinukset: "If I weren't super hungover"

Plussat: "Friendly Crew"
Miinukset: "delayed for 2 hours"

Plussat: "The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff."
Miinukset: "There was nothing that could be better - it was 110% perfect already"

Miinukset: "On time."

Miinukset: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Plussat: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Miinukset: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Plussat: "Good onboard entertainment. Normal headphone jacks."
Miinukset: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."

Plussat: "They made up some time following a long delay"
Miinukset: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Plussat: "Good seats at back of plane"
Miinukset: "Food"

Plussat: "On time, standard flight for BA no frills airline."
Miinukset: "Not the best organised inflight service,"

Miinukset: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Plussat: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Miinukset: "Food a joke in club, 1/4 of a dry sandwich. No thanks."

Plussat: "The smooth journey in the sky"
Miinukset: "The fact that BA flights even morning ones are always behind schedule"

Plussat: "The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new."
Miinukset: "The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me."

Plussat: "Seat and space in plane"
Miinukset: "the old part of Nairobi In Airport... JKIA .....is appalling and the boarding procedure very tedious and uncomfortable Inflight entartainement is as old as the plane... built in the 80's"

Plussat: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."

Plussat: "On time"

Plussat: "New plane and boarding was a breeze."
Miinukset: "Had to pay for any food and drinks. No entertainment but very short flight."

Miinukset: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Miinukset: "Finding out that I had to pay more for my bag."

Miinukset: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."

Plussat: "Nothing"
Miinukset: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."

Plussat: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Plussat: "No fuss, the cost benifit is perfect for short distances flights"
Miinukset: "One of the planes was a A321, room for legs was short"

Plussat: "The modern plane and comfortable seats, fast boarding with little queue"
Miinukset: "The new strange self check in and baggage drop proceedure"

Plussat: "Par from below the flight was great as always"
Miinukset: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Miinukset: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Plussat: "Absolutely nothing - and this was Club Europe"
Miinukset: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Plussat: "The Crew were great"
Miinukset: "Boarding could have been more efficient"

Plussat: "Safety and security instruction video way of presenting. And support from the crew"

Miinukset: "always late"

Miinukset: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."

Miinukset: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Plussat: "I did not order food I liked the new safety Videos"

Plussat: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Miinukset: "Nothing could have been better."

Miinukset: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Plussat: "Meal was nice"
Miinukset: "Crew were disinterested. One piece of luggage arrived the other a day later."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Luggage did not follow me. Still without."

Plussat: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Miinukset: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."

Plussat: "Perfect landing"
Miinukset: "Not enough food in a meal"

Miinukset: "BA loaded drinks but no food onto flight. They "forgot". Paying only by credit/debit card is a time consuming nightmare. Without food, they were faster. Accept cash. Or allow pre-purchase online."

Plussat: "Good experience."
Miinukset: "Nothing."

Miinukset: "Flight was delayed for 40 minutes"

Plussat: "The subject says it all."

Miinukset: "Went through vayama, for this booking. Arrived for a 1:45 pm flight, which I had paperwork for. Jay Informed me, that a flight change to an am flight was emailed to me in December! No follow up email....say a week before?! Like all the other booking sites I use. Spent another night, in Ediinburgh, plus much money for new tickets. Two airport layovers. Will never go through this site again, rate it poorly and not recommend. Thanks, Vickie Varney"

Plussat: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Miinukset: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"