Etsi halvat lennot reitille Iso-Britanniasta $[4322-Lappi

Plussat: "The crew and the seat !"
Miinukset: "The food because of coronavirus the service was scaled back"

Miinukset: "Outstanding"

Plussat: "Great"

Plussat: "Crew are good ,seats were more than ok"
Miinukset: "Better seats and headphones to listen to the intertainmen system"

Plussat: "Efficient and on time."
Miinukset: "All fine."

Plussat: "Food is not bad"
Miinukset: "The staff told us our carry-ons are over weighted and forced us to check in 2 carry-ons and charged us 250USD! Our carry-ons are totally standard-sized but just weighted more than 8 kg. We have never encountered any airlines would rob costomers like this! Will NEVER ever fly Turkish airline again!"

Plussat: "check in..Gatwick S."
Miinukset: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Plussat: "Good crew. Clean"
Miinukset: "A little late"

Plussat: "Entertainment options good"

Plussat: "Vegetarian option was tastier than other flights!"
Miinukset: "They ran out of a lot of food and drinks we wanted. And almost ran out of vegetarian entrees for us even though we requested them ahead of time. Almost no leg room in coach. My touch screen wasn’t working properly which made it hard to choose and watch movies."

Plussat: "Largely pain free experience"

Plussat: "Crew was very helpful & friendly. Cabin was well pressurized."

Plussat: "Flight cancelled on whim of pilot due to a single faulty toilet."
Miinukset: "Everything."

Plussat: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Miinukset: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Plussat: "I loved the amount of attention and consoling that was given to an ailing elderly woman on my flight to Turkey! On my flight to Ghana the attendants were so gentle and provided a lot of ammenities. Oh and the hotel was an amazing experience and respite especially after the run-around at the airport. Thank you"
Miinukset: "I did not enjoy the run-around I was given in trying to find the hotel desk. “50 meters then turn left” was the anthem. All someone had to say was go outside the airport and you’ll find the hotel desk! Hehe thank you Turkish Airlines however! Thank you."

Plussat: "The food was good and the entertainment was fine."
Miinukset: "After missing our connecting flight in Istanbul on our Turkish Airlines flight on January 9th from LAX-Addis Ababa (due to a nearly 45 minute delayed flight), my sister and I had to spend 24 hours in Istanbul and still pay for a night in our 4 star hotel in Addis, despite the fact that we weren't there. So, in preparation for our flight back to LAX, I spent hours on the phone with a Turkish Airlines representative to ensure that we would not miss our connecting flight on the way back to LAX on January 29 (Jomo Kenyatta-IST-LAX). The TA representative spoke very little English and became incredibly frustrated with me when I expressed my concern about how closely scheduled our connecting flights in Istanbul were. The representative said she could "help us" by seating us at the back of the plane from Jomo Kenyatta-IST, as she was "mostly sure" that our plane would deboard from the back of the plane once we arrived in Istanbul and, in theory, we wouldn't have to wait behind all the other customers to exit. This was totally incorrect: our plane only deboarded from the front exit door and the seats she selected at the back would surely have caused us to miss our next flight were it not for the fact that the plane wasn't full and we arrived only a few minutes late. Still, by the time we got off the plane in IST, our connecting flight was already 15 minutes into boarding. We showed the TA attendants our boarding passes at the long security line, and at first they both said, "don't worry, it will be fine". I had to convince them to let us skip the line as we would clearly have missed our flight. Once we finally made it through security we ran through the ENTIRE Istanbul airport to get to our gate, as we could hear them calling the final boarding call for our flight to LAX. We literally ran as fast as we could for almost 20 minutes straight, with all of our bags, which ended up being over a mile, I would guess. When we got to our gate, we had to go through yet another security line - WHY??? Apparently there was a celebrity in front of us, and while we were sweating and nervous about missing our flight, the security agents were taking selfies with the celebrity. It was insulting and rude and totally unprofessional. The take away for me is that Turkish Airlines should NOT be allowed to sell flights to people that give them less than an hour to make international connecting, especially in an airport as large and disorganized as Istanbul, and especially when Turkish Airlines flights are often late or delayed. This was one of the most stressful flying experiences of my life."

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Miinukset: "The leg room was a bit limited on long flight."

Plussat: "The food is the only good mentioned"
Miinukset: "Turkish airways is becoming delaying flights without any justification, that makes that every flight connection That I tried to make the laat two trips were lost , nobody tell you , unfortunately the poor client oriented services do not provide other alternatives, you as a passenger must be advising them how to solve your issues. Shame that they are loosing passengers based in their total lack of support"

Plussat: "It went all ok except the space between rows"
Miinukset: "Slow service by crew and space between seats"

Miinukset: "Nothing"

Plussat: "Efficient and pleasant. Affordable and most importantly very clean!"
Miinukset: "Old style lie flat (but not horizontal) seats"

Miinukset: "Not enough movie varities."

Plussat: "Arriving safely"
Miinukset: "Seats horrible, food not eatable, poor service"

Plussat: "I liked the food and the staff were very friendly"

Plussat: "Worst"
Miinukset: "I was on the phone for 4 hours, went to Turkish office in New York City (they didn't agree to see me), called various sales offices without obtaining a resolution. The only option I have is to lose the full fare of this ticket."

Miinukset: "I had my flight from London to Istanbul delayed and because I had connection flight in Istanbul to Russia they had to change my flight for the next day . That ruined my whole holidays and I had to go all the way home from Gatwick airport and next morning going again to Heathrow airport. No transfer or taxi was provided and No single apology from the staff or company . Very disappointed with Turkish airlines !"

Plussat: "Many movies to watch. There are news channels like CNN to keep you updated with what las happening in the world."
Miinukset: "We had a connection at Istanbul. No laptop or notebook was allowed. A small portable charger to my iPhone was confisticated even thought it is smaller than my iPhone. Turkish TSA seemed a little confused with what to confisticate. They almost took away my portable shaver too. There were 4 little kids running around aisle during the flight forcing me to watch movies instead of sleep crossing the Atlantic Ocean."

Plussat: "No real issues, we were served a decent meal, plane was new and the crew were friendly."
Miinukset: "Flight was severely delayed, not due to any fault of the airline but we were left sitting on board for 90 minutes with very little information m."

Miinukset: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"

Plussat: "I ve travelled many times on Qatar ,Emirates,and jordanian air lines but the Turkish was the poorest and the worst .A limited choices and little food ,and these people on the airplane donot do their jobs properly .I hope it will be better next time if there is a next time ."

Plussat: "Everything was great."
Miinukset: "na"

Plussat: "The entertainment choice and availability of USB port for charging was excellent."
Miinukset: "This leg of both of our flights (going and return) was quite cramped. Due to an unfortunate delay on our return flight, our overall day was extended from ~8 hours to 16 hours, and had us flying through the night--very unexpected and tiring. Additionally, although we requested kosher meals well in advance, the delay/cancellation of our flights and rebooking effectively cancelled our kosher meals and there was nothing for us to eat. This was very frustrating."

Plussat: "Other than the late departure, everything else was excellent."
Miinukset: "Just the fact that we were some 40 minutes late, and this created panic among those passengers who had tight connections to Tehran, Tel-Aviv and Tbilisi. The rest was excellent!"

Plussat: "Limitations to 20 kg when travelling"

Plussat: "Comfortable seat, quick boarding and deplaning"
Miinukset: "No in seat entertainment, bad food"

Plussat: "surpassed our expectation"

Plussat: "great company."

Plussat: "Good food and movie selection. Nice pillows and comfort kit."

Plussat: "flight was exactly as scheduled, flight attendance were extremly helpful and polite, food was good."
Miinukset: "nothing"

Miinukset: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."

Plussat: "I had a really long lay over and got a free hotel. None of the airline personal will help you find the hotel desk you need to get to, but if you keep asking around you'll find it eventually(in arrivals next to the starbucks). Shuttle service to and from the hotel. The hotel was fine(I mean not great but it was descent)."
Miinukset: "The flight attendants aren't super nice and if they don't understand you they kinda just move on. So that was sort of annoying."

Plussat: "Clean, orginzed, professional pilots"
Miinukset: "Too hot, few meal options"

Plussat: "Free food, free check in baggage, free drinks, great and courteous service. Plus the plane arrived a head of time."
Miinukset: "Seating could of been roomier."

Plussat: "Food was fantastic. There were no delays. Very enjoyable."

Plussat: "The crew were very polite, professional, and accomodating. The food was tasty even for airplane food. I was pleasantly surprised! There were tons of entertainement options to help pass the time."

Plussat: "Loved the clean atmosphere and friendly staff."
Miinukset: "Nothing I didn't like."

Plussat: "Checking online and reserving seating arrangement."
Miinukset: "The desk did not open earlier than the other airlines."

Plussat: "Loved this flight, crew was amazing!"

Miinukset: "Considering that we’re in the middle of a pandemic no LH ground staff at Heathrow Airport was leading by example wearing protective equipment such as mask or gloves. Further, I found it inexplicably that almost every seat was taken on this flight. If LH knows that the flight is booked close to capacity I would have expected they do their part and due diligence by swapping to a bigger aircraft to help protect people and their customers, it’s not that they wouldn’t have other aircrafts grounded and ready to go... A reduced beverage service is all you can do, really? LH - very disappointing once again"

Plussat: "We got to Chicago at least 45 minutes before the expected landing time. The dinner was pretty good and the crew came around many times offering drinks. The ground crew did a good job of evaluating luggage and tagging people’s bags before the overhead bins got too full so it didn’t delay our flight."
Miinukset: "The snack sandwich was freezing cold..."

Plussat: "Nothing!"

Plussat: "Boarding was quick and good"

Plussat: "The flight was quick and minimal turbulence. Crew was friendly"

Plussat: "There wasn’t anything to highlight as good. On this trip except LHR was organized and clean. The boarding was a free for all after the elderly and young had been boarded footstep as they should."
Miinukset: "The ground staff were rude and officious"

Plussat: "Seat and crew were amazing but obviously struggled to be proud and confident of their job, can’t blame them if the company cuts expenses all over."
Miinukset: "When you fly business class, you expect a different product than economy, because you pay almost double the price. All we got is the same lousy sandwich as in economy, neither are alcoholic or hot beverages available due to ‘shortage of staff’ as the crew announces. A flight far behind LH standards."

Miinukset: "I missed my connecting flight because my flight was late. I had to get to my destination for a wedding."

Plussat: "Plane was super nice and new and crew was great!"

Miinukset: "On tome flight"

Plussat: "Nothing at all, whole experience was incredibly stressful"
Miinukset: "The transfer was awful. Long line for the frankly bizarre security check despite never leaving the terminal, incredibly rude staff at Frankfurt airport, all wearing may we help badges, so kind of answered their own question. Check in staff once we had sprinted th length of the terminal very rude"

Plussat: "Crew very helpful."
Miinukset: "Both flights late. Food was worthy rather than tasty. Seats small. Too much plastic - why not use non plastic cups. Sexist safety card."

Plussat: "None of the above. I actually liked nothing about this trip. Took off at London in time for Frankfurt, arrived early, but missed the connection to Tel Aviv. So I had to be routed to Munich to catch a 10:30 pm flight, which arrives at 3 am Sunday. So I wasted the entire day, starved, exhausted."
Miinukset: "Proper connection time. I lost the entire day, and now have to get a cab for $100 instead of my colleague meeting me. 3 am is impossible. And I am still not in Tel Aviv."

Plussat: "Cabin crew was very helpful and polite"
Miinukset: "I’m not sure how I feel about the embarking and disembarking in the “presidential” style. (the use of the stairs outside of the planes, and the shuttle rides)."

Miinukset: "Boarding by rows would avoid people rushing to line up ahead of time."

Plussat: "Flight delayed- missed my connection"
Miinukset: "5 hour delay"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Despite the short flight we were still given food and as always I love airline food. Free alcohol is always a bonus as well! Nice crew and timely take offs and landings. Could bring two hand luggage (backpack and suitcase) which I like even though I didn't have to pay extra!"
Miinukset: "No negatives."

Miinukset: "There was not enough room for all the people’s cabin size luggage. They allowed people to get on board with big coats once they’re in the plain they take off the coats and place them up. Those coats take the same space as a small suitcase. I asked the fly attendants for assistance and they didn’t even pretend to care about the situation. I had to put my luggage under the seat for the entire flight, which ended up reducing the very reduced legroom. What this airline is trying to do is; to charge passengers twice for cabin size luggage. This has been my worst experiences with airlines. Lufthansa is definitely an airline to avoid."

Plussat: "Very explanatory clear and responsive. There was a short delay they kept us informed clearly and responsibly. Excellent flight and superb performance. Very polite and helpful."

Miinukset: "Flight from Heathrow to Frankfurt delayed, when we arrived we had no chance of making our connecting flight to Split yet no one told us. No one at the gate which didn’t say final call (or on any of the boards) or anyone calling us over the tannoy at any point. Super rude “flight manager” A. Turini burst out laughing when we told him our situation and when I asked why he said “Well would it make you happier if I cry instead?” So unprofessional."

Plussat: "The ground staff in Heathrow was helpful. They happily swapped me onto an earlier flight to Munich after I spotted delays out of Munich, allowing me ample time to connect in Munich airport"
Miinukset: "Lufthansa's narrowbodies have one of the most uncomfortable seats in the sky. These slimline seats are built with a central beam running vertically along the midline of the seat, making it very uncomfortable with your spine."

Plussat: "Crew and service was amazing"
Miinukset: "No entertainment food Horrible"

Plussat: "We only had carryons and they took the. From us before boarding the plane."
Miinukset: "They should tell people that there is delay and that they will take their carry one"

Miinukset: "Online check-in did not work. When I checked in at the airport, I received only a middle seat."

Plussat: "There was no communication between aircrew and gate for transfers. There is a new additional check between gates and no passenger was informed. This security check was over an hour long."

Plussat: "I like everything about Lufthansa in terms of quality and service"
Miinukset: "Punctuality. I fly lufthansa twice a week and I have yet to fly on time. There are always a delay."

Plussat: "Once again, the in-flight crew was excellent. The flight was good, but no entertainment is provided."
Miinukset: "Another late take off, probably because the incoming connections were late. So it was good that the airline delayed the connecting flights. However, this leg of the trip was so late that I barely made it to third leg of the trip. A huge problem is that each of these international airports require that you go through the security check again. For that reason, connecting legs of trips through these airports should not be scheduled so close together. Heathrow is the worst, with security staff that, at best, don’t care that you have a close connection to make and just ignore your pleas to speed up the process, and at worst, are just plain rude."

Miinukset: "Cancelled flight and transferring me on turkish airlines again the flight was delayed over three hours.,obviously we have missed our connection flight to Beirut and now waiting in front the hotel desk because the first flight to Beirut is 12:25 pm , I have lost 2 days from my holiday,I'm very tired and upset, I will never use kayak ever again and I will tell all my friends and family to avoid it."

Plussat: "Only an hour and a half but perfect service and even a nice meal. Because of the delay there were a lot of questions to the crew but they managed to keep travelers calm and happy."
Miinukset: "Flight was delayed but that had nothing to with the crew and the service."

Miinukset: "The flight was delayed . When we arrived in Frankfurt, there was a quie of 200m . After waiting 10 minutes, they asked us to go to other passport control . We had to walk onother 10 minutes to get there ."

Miinukset: "Not entertainment at all"

Plussat: "The boarding process was smooth, take off delayed by just over an hour but the Crew were exceptional with providing updates and bringing around refreshments whilst we waited."
Miinukset: "Seats were a little uncomfortable but outside that not much I can fault the airline for."

Miinukset: "At the gates they said that nobody could bring more than one piece of carry-on items Dash completely catching Everyone by surprise. They took a backpack from me, and it has now been lost."

Miinukset: "I didn’t like it because when I asked for a big water bottle, they refused to gove it to me while I am sick and suffer dry throat. The space is rather small. If you are 5ft 5 and above person, I honestly would suggest you buy extra legroom for comfortable purposes. Also, there is like 1 restroom on the whole plane and if you sot at the end, you are screw. Lets not forget that they delayed our flights like 4 hours and only gave us 1 voucher for snack. I don’t expect the experience will be fancy but this is a total disappointment!"

Miinukset: "It took ages to go through the security check, although I have mentioned that I have a flight connection that is due to leave nobody gave a s..t, so I missed my flight. Now I’m waiting at the airport"

Miinukset: "Cancelled then delayed then had to stay in Frankfurt and was a day late"

Plussat: "The environment was very nice. Relaxed and roomy"

Plussat: "The crew were very helpful and friendly"
Miinukset: "The flight was delayed"

Miinukset: "Very very long walk plus train to baggage reclaim at Munich"

Miinukset: "Poor food on first leg. Sat by a man who was allowed to have 7 cans of beer. On second leg of journey I was willing to pay for food. The best choice for anyone trying to eat a healthy diet was pot noodles. Air Canada get 2 stars. Return journey on United gets 4stars."

Plussat: "It’s nice that Lufthansa still gives food onboard"
Miinukset: "My Lufthansa flight left with 1hour delay"

Plussat: "Smooth process. Regular updates."
Miinukset: "Late departure."

Plussat: "Fast-track security, Lufthansa lounge in Heathrow T2 was fabulous, with incredibly attentive staff, flight stewards were extremely polite and also attentive. Great in flight snack and drinks. A real pleasure."
Miinukset: "The long walk at Frankfurt - but you can't blame the airline for the place the plane docks at."

Plussat: "Friendly helpful staff."
Miinukset: "Delays."

Plussat: "I arrived at the airport early and the check in staff offered an earlier flight so I wouldn't miss my connection. Crew was courteous and the sandwich on board was quite good"
Miinukset: "Slim seats very uncomfortable and legroom too little"

Plussat: "The food and drinks was very good."
Miinukset: "The flight was late."

Plussat: "It was good the checking desk person was polite and done her best to put get me on to British Airways flight to get to my destination on the same day."
Miinukset: "But we waited tilll 12.30pm still flight took off at 14.00 and arrive in Dubai at 23.50pm instead of 22.30pm person went home who suppose to pick me up. I got to the place I was staying at 01.39am which was very uncomfortable. I will never fly again with Lufthansa Airline it use to like British Airways but definitely they have lost the customer touch."

"Lentokentällä saimme apua kahdesta pisteestä."

"Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair."

"Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin"

"Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut.."

"liian kylmä"

Plussat: "One crew member servicing first class was in a mood “not to be here” - it is sad because of first class experience is higher than usual! It was just bad!"
Miinukset: "I honestly don’t have an answer for this, I guess these kind of crew should not on board especially in first class!"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "The new Airbus A350"
Miinukset: "Onboard food and drink is quite expensive"

Plussat: "Far better quality and value than BA, it's OneWorld partner."
Miinukset: "It was all good."

Plussat: "We were kept informed about the delay"
Miinukset: "Has to wait 14 hours in Helsinki for a 25 minute connecting flight"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "The blueberry juice is super good!"

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Great crew and service"
Miinukset: "Uncomfortable seats. Not only no space to get comfortable but the seats themselves are not comfortable. We had better constructed seats on the hopper from Edinburgh to London. It is unconscionable that long flights are so uncomfortable!"

Plussat: "Hyvä ja helppo lento"

Plussat: "Pieni kone mutta mukava"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "This was a very good and on time flight from London to Helsinki. The exit row had lots of legroom."

Plussat: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Plussat: "I was surprised with an amount of drinks and food provided.Everything was delicious, and we were very hungry so imagine our happy faces. The crew was professional in all ways.Flight was smooth and comfortable-applause for the pilots!"

Plussat: "Yleisesti ottaen lento meni mukavasti"
Miinukset: "Lennolla voitaisiin tarjota edes vaikka pähkinöitä pelkän juoman lisäksi."

Plussat: "crew, food"
Miinukset: "Sat in row 53 of 55 rows, should have boarded in sections instead of everyone all at once. Could not sleep due to passenger behind kept jostling my backrest."

Plussat: "Comfortable smooth flight, quiet in the large modern BA A380 aircraft"
Miinukset: "Usual boarding with people in rear having to get past people in lower row numbers having been boarded first."

Miinukset: "Whoever designed and built this airplane should literally be INDICTED - AND I AM NOT KIDDING! We were in disbelief the moment we boarded and saw the airplane. 10 people across jammed into the row??!! - and on an long international flight?? - are you kidding??!! Further, these were the SMALLEST seats I have EVER been forced to sit in. Neither I, or my friend came close to fitting. We literally had to alternate getting up and standing because we were literally overlapping each other when we sat! (His shoulder and arm were literally on top of me!!). It was so bad that when the stewardess came rolling down the aisle with her cart, I had to be aware and see her in advance so I could literally TURN MY BODY OVER TO THE LEFT HALF ON TOP OF THE PERSON SITTING NEXT TO ME SO SHE WOULDN'T TAKE OFF MY ARM AND SHOULDER. ULTIMATELY, SOMEONE, OR MORE THAN ONE PERSON, IS GOING TO GET SERIOUSLY HURT BY THIS RECKLESS, GREED-DRIVEN DESIGN!! The OVERT GREED by the airline (American) clearly reflected by this in trying to JAM as many human beings into a flight as possible like Sardines is DISGUSTING!!! You simply DO NOT TREAT HUMAN BEINGS THIS WAY!! It is also clear evidence that there needs to be tighter standards, regulations and penalties by the FAA and what is allowed by airlines. AND I AM SENDING A LETTER TO THE FAA!!!"

Plussat: "This flight was co-shared by British airways. After our horrible flight from San Diego to London, we decided to upgrade our returning flight from London to San Diego to a economy plus premier. This time the plane seems newer and recently refurbished. The seat can recline more, with lump bar support and nice foot/leg rest. It has a bit more legroom. The cabin is nice and new with large view touchscreen TV for each seat. Gluten free meal was good, I'm just glad they finally boarded the plane with my GF meal (after repeated unsuccessful attempts). The service was great, our BA attendants were polite and attentive."

Plussat: "Bulkhead seat Good choice of movies"
Miinukset: "Seat recline broken. Sarcastic male steward. Terrible food. Contracted Norovirus from the plane. Need to better disinfect between flights."

Plussat: "The flight to and from Los Angeles was operated by British Airways and was on one of their Airbus fleet. Boarding was completed efficiently and with ease. I sat on the upper deck and was very comfortable in comparison to other major airlines previously used for this particular flight. The plane was very clean and the crew were outstanding. Nothing appeared to be too much trouble for crew, and they were ready with beverages, including tea and coffee, and snacks throughout the flight. In flight entertainment was good. All in all very pleasant flight to and from the U K."

Plussat: "Good customer service, top notch on all aspects. Very attentive staff.."
Miinukset: "2 hours late to leave but part of wing flap needed to be repaired before flight"

Plussat: "The dinner tray was actually one of the best I ever had in a plane (except maybe for the bread). Flight was comfortable overall, I was just a little too hot, with no individual air vent."
Miinukset: "A little too hot, and no WI-FI. Other than that, great flight."

Plussat: "Great flight and nice people"
Miinukset: "Because the flight was through british airways, extra baggage was $90 much more expensive than Finnair's prices. After paying that before departure to London I recieved an email from British Airways that stated an extra bag for both my flight to London and return flight to San Francisco had been fully paid for. At the airport I was told by British Airways employees that I would have to pay another $90 regardless of what my email said because their official prices are $90 each way not both. I showed them the confirmation I had recieved and all they could say was "that is confusing". There was very little empathy or attempt to help. As a result I was forced to leave the suitcase behind with my acquaintance in London and do an in airport shuffle of all of my belongings. The flight was great but beware emails that may not match up with online info."

Plussat: "It was a British Airways flight, plane was large, and felt more roomy than what I'm used to. The service was impeccable."

Miinukset: "The movies did not play on my screen. I tried to use the screen on the seat next to me and the movies quit in the middle. It was very annoying."

Plussat: "Staff as always is polite"
Miinukset: "The man sitting next to me required two seats. The arm rested had to be lifted to my seat to accommodate him. I complained but the flight was full and my seat could not be changed. I was told that British Air policy was not to require extraordinary over weight people to buy two seats. No, instead the person next to that overweight person has to suffer. A very stupid and unfair policy. As a result I will never book Finnair or British Air again if I can avoid it."

Plussat: "I flew with American to London and with British in the way back... British air is such a nicer experience from the food, to the crew, to the entertainment."

Plussat: "Crew staff pleasant although did not particularly take the initiative to help customers."
Miinukset: "Boarding process at Heathrow was chaotic. Could not hear announcements and the response was a large crowd pushing towards an unclear entrance point. The seats are quite small and recline a minimal amount My biggest complaint is that four of us traveling together could not be seated in close proximity to each other, despite making that request over four months before the flight. Extremely frustrating to deal with check-in process as well--because we booked on Finnair, we could not use online system. This was an aggravation considering we were traveling. And--one of our bags was left behind in London. \"

Plussat: "The new 777 airplanes were exceptional as well as the splendid airline crew!"

"The de-planing process could have been better in Buenos Aires - it took a long time before the aero bridge was connected - not the fault of Air France.."

Plussat: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Miinukset: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plussat: "Great and friendly crew"
Miinukset: "In-flight system had some problems and seats seemed a bit uncomfortable"

Plussat: "Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France."
Miinukset: "Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line."

Miinukset: "Seats are not comfortable for long haul. Airbus 380 premier economy. Not enough reclining and leg support."

Plussat: "The crew was terrific."

Plussat: "The seat was very comfortable."
Miinukset: "My boyfriend and I were required to gate check our carry-on luggage which required us to go through customs in Paris to get to our bag and re-enter security for our connecting international flight. I am unsure why this was the case as other passengers brought the same size luggage. Very upsetting."

Plussat: "Amasing crew"

Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."

Miinukset: "This was one of the worst flights I’ve been on. Both planes were downright filthy. The flight from Dallas to Barcelona had several broken toilets. Flight from Paris to Barcelona boarded and once everyone was on board, they told us that we would be sitting there for 2 hours before leaving."

Plussat: "Incredible staff. Super polite"

Miinukset: "See above."

Plussat: "Crew was amazing. Service and food was good."
Miinukset: "Random TSA check was not needed at the end when boarding."

Plussat: "The cue lines per zone are a brilliant idea!"
Miinukset: "An explanation to passengers as to why there was a backup between the gate and the plane."

Miinukset: "Not to be late ,and not to loose my luggege"

Miinukset: "It was a great flight can’t think of anything"

Plussat: "The crew was friendly and always came around with water."
Miinukset: "The “vegetarian” option was tuna which isn’t vegetarian and there was no vegetarian snack. With the hundreds of dietary and religious food restrictions you would think having a vegetarian option would be much more attainable.. They also didn’t make an announcement about our flight being late."

Plussat: "Food and entertainment was awesome"
Miinukset: "It's awfull to sleep. Very unconfortable."

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Not much expected as it was a budget trip."
Miinukset: "Poor timing in between connections, barely made in time to my first connection being the last person to board"

Plussat: "Food was good, crew was very professional and courteous. Flight was smooth."
Miinukset: "Coach was cramped and the video system didn’t work very well"

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Plussat: "Crew and boarding were very good. Very helpful to foreigners. Thank you Coffe was really good didn’t eat food. Sleeping."
Miinukset: "Business class seats weren’t comfortable and too narrow no entertainment."

Miinukset: "I am not sure why this happened, but our daughter, travelling away from home for the first time, was targeted at every step of her journey. From the terminal in DCA to Cincinnati, to CDG. Delta/Air France clearly singled her out. i am outraged! I have traveled many, many times and have sent hundreds of students on nearly the same trip -- and none have had as rough a time as she had. They will be hearing from me."

Plussat: "I like traveling with AirFrance in general."
Miinukset: "Terminal too far to go to loggage, walking about more than two miles after a long trip is not very easy AirFrance should have a better terminal at Charles-de-Gaulle!!! Have some missing stuff in my luggage!!!!"

Plussat: "Absolutely everything perfect."
Miinukset: "Through my own fault I ordered a different seat instead of window seat. :)"

Plussat: "I liked the crew, they were professional and tried their best"
Miinukset: "The flight was a chartered flight . Air France informed us that due to cabin crew shortage they couldn't operate an air france flight and hence they hired Air Belgium. Whilst the crew were nice , the actual plane was old and creaky. It wasn't up to the standards expected of Air France. They could have done better in getting a plane up to standard. A lot of the passengers were disappointed ."

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Miinukset: "Plane was canceled at the last minute with a transfer desk literally assaulted by 100s of people. Only 3 persons on the desk. No lane for sky priority. Queued for nearly two hours before some airport employee gave us instructions to travel by train without any other information or tickets etc. Had to buy my ticket. Couldn’t recuperate my suitcase. Had to wait for it the next day for three hours. Up to this hour I don’t know how I am going to be reimbursed (train and plane)."

Plussat: "The food, entertainment, and service. Waited for me after almost missing my flight."
Miinukset: "Nothing."

Plussat: "Super fast boarding and smooth takeoff"

Plussat: "Very poor sound quality on the earphones. Made it very difficult to watch a movie and almost impossible to listen to music."

Plussat: "All was good we didn’t feel the time 9 hours passed easily"
Miinukset: "Nothing special"

Plussat: "Flight was only 50% full. Room to spread out."
Miinukset: "Leg room cramp. Flight arrived late as a result missed connection home."

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Miinukset: "Long delay during connection at CDG Unclear information about delay Repeated changes to boarding time Unable to take stroller during connection Had to go through security again at CDG, although same terminal (2E)"

Plussat: "Crew was great."
Miinukset: "Food could be a bit better. White bread is unhealthy."

Plussat: "Service was much better than on the flight from MIA to CDG 3 weeks before - that was very poor. Entertainment was excellent - great selection of movies. Premium Economy was definitely worth the upgrade cost."
Miinukset: "Boarding was a complete debacle - no control over who went where. Sky Priority line was full of 50 people who weren't Sky Priority, and there was only one person checking passports. The two people at the desk didn't care when I noted this. We were called to the desk in advance of boarding to check passport information. When we got to the check in line, we were taken aside for more passport checking, even though we are US citizens with Trusted Traveler status in the GOES program. We were one of the first people at the departure lounge, and one of the the last to board."

Miinukset: "Each time the space in this planes is smaller. Surprising, it was very hot all the time."

Plussat: "The food was good."
Miinukset: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."

Miinukset: "The flight arrived late with no clear explanation as to why. Then there was no EU queue at immigration, so more time wasted."

Plussat: "Free drinks and snack!"
Miinukset: "Nothing"

Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."

Plussat: "Croissants instead of pretzels was a nice change of snack"
Miinukset: "Computer failure rendered the check in process a total mess. Staff seemed utterly at a loss and also totally unprepared for this very early and very full flight. Most passengers seemed to have multiple bags to check. Since this is a regular flight it was hard to understand why check in staff wandered in late when time was already tight - let alone having a system failure as well to deal with. We were 50 minutes late leaving. This resulted in many of us either missing or having extremely tight (stressful) connections at CDG Paris."

Plussat: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Plussat: "The crew were pleasant and most served with a smile. When I was at the back to stretch my legs, one of the crew asked if I wanted coffee or tea since I was not able to get some sleep during the long flight."
Miinukset: "I thought the seat seems a bit short but the leg room is ok."

Plussat: "The plane is roomy and bright"
Miinukset: "N/A"

Plussat: "Food was surprisingly plentiful and good. Crew was friendly and helpful. Movie selections were adequate."
Miinukset: "The leg room between seats was non-existant. I'm only average height and it was terribly cramped. For a taller person it would be torture."

Plussat: "Very friendly"

Plussat: "Smooth flight. Perfect service."

Plussat: "Everything except the delay"
Miinukset: "No delays, took bag crew forever to load the plane, they were extremely late....waited over 35minutes"

Miinukset: "Flight attendant didn’t smile @ all, it was like we are on her way."

Plussat: "Nice stuff."
Miinukset: "Probably teleportation?"

Miinukset: "The crew might be greeting passengers onboarding."

Plussat: "Arrival in time"
Miinukset: "Compartment for hand luggage was full, no space"

Miinukset: "No information was avSo pick a couple up listen to this device again also right now dictation right now"

Miinukset: "Flying with the same company from Vilnius, only on Riga they decided to weight the cabin bags. I understand the police, the limit weight, but they should apply it from the first flight, not just half way"

Miinukset: "no food or water in economy - for a 5 hour flight."

Plussat: "Food offered on flight even though short trip"
Miinukset: "Was delayed so being on time"

Miinukset: "Horrible customer support"

Plussat: "Helpful crew"
Miinukset: "Nothing"

Plussat: "Simple no frills airline"

Miinukset: "Ок"

Plussat: "Absolutely nothing"
Miinukset: "Everything"

Plussat: "Instructions for connected flights at airpotr were clear"
Miinukset: "Connection time 10 minutes instead of planned 30"

Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"

Plussat: "Newer plane."
Miinukset: "The plane we were supposed to be on from Riga to Helisinki had mechanical problems so they switched our plane. We had an hour delay do to that. Then when we got to Helsinki our luggage never made it."

Plussat: "Pleasant crew, efficient boarding, flight was on time"
Miinukset: "No in-flight service"

Plussat: "Nice crew"
Miinukset: "Please give out water for free"

Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."

Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."

Miinukset: "Charging 30 Euros to check in at the airport is lunacy."

Miinukset: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."

Miinukset: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."

Miinukset: "We had to pay for 3 pieces of luggage, including my hand luggage. It came to about $150 dollars. When i booked the flight, it did not indicate anything about this extra change so be ware of this. The flight itself was quite inexpensive."

Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"

Plussat: "Professional appearance"
Miinukset: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."

Plussat: "good"
Miinukset: "good"

Miinukset: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"

Plussat: "Food was good, flight was on time, boarding quick"
Miinukset: "Aircraft was incredibly dirty."

Miinukset: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."

Plussat: "Quick bag drop and security line at Riga airport. Quick boarding with all the larger suitcases forcibly checked in at no charge. On time departure. Seats are comfortable enough for a short flight."
Miinukset: "(This is more of a comment on Kayak's review page than on the flight.) Haven't tried the food and there was no entertainment."

Miinukset: "No fee food or beverages at all. Attendants were very pleasant. Since this is an economy airline there reallly is no complaint. Our flight was full and boarding went smoothly."

Plussat: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Miinukset: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."

Plussat: "I was surprised by the professionalism of air Baltic employees. They dressed well."

Plussat: "The equipment used for the trip to latvia. the cs300 was superb and I enjoyed my seat. It was comfortable. The boarding was quick and efficient. spacious and quite lovely. the food was ok . i enjoyed the grilled pork."
Miinukset: "the customer service rep stopped only me, the only black man travelling from riga to russia and was scrutinizing my passport for some long agonizing minutes. My russian visa is in the passport and updated and quite visible to see on the third page of my passport and being from Grenada I am able to travel to latvia visa free for up to 90 days. I stood there whilst others walked past me and went to the aircraft. that sucked. may 09 2017 at around 9 am."

Miinukset: "For people who have Airbaltic as a connecting flight this might be very inconvenient. We paid 40 Eur/person each way for our luggage . That brings the price that you pay so much higher than you expect at first. Also if you don't print boarding pass ahead of time which we didn't (plus still needed to drop off checked luggage and check our passports) they want to charge you 30 Eur a person to print that drinking piece of paper. If you don't want to pay that get out of the line with all of you luggage, go to kiosk and print it, then come back to the line. But that's companies rules , employees just have to follow it. Another problem was their attitude. The guy who got our luggage was so weird. Showing off and talking to us like a boss. After giving us boarding passes he said we can go to the screen and look up the gate ourselves. I never write long reviews but man! they got me mad that day. Never say never - but I don't want to fly with this airline again"

Plussat: "Moved up to First class section."
Miinukset: "No refreshments"

Plussat: "Things moved along fairly well, especially once I was in Riga. The hour layover stressed me out because I wasn't sure if I'd make it to my connection in time, but the airport was not crowded so I managed to get through passport control fairly quickly and made my flight."
Miinukset: "Flight left a late, which was stressful with an hour layover in Riga where I had to go through passport control. Was very stressed, but made it with ten minutes to spare before my connection boarded because the airport happened to be not crowded."

Plussat: "Booked on kayak and wasn't clear at all about check in or tickets, I looked many times. No way of checking in or getting boarding passes had to pay an arm and a leg at the gate. Also had to pay to check my bag on a half full flight. Have never had to check same bag with Ryanair on over 10 flights now. Will never use this airline again."

Plussat: "The flights were on time, and the Riga airport was efficient."
Miinukset: "The planes seemed very old and rickety. One was an old propeller plane that looked like it had a large patch. The second plane was so old that It was very difficult to open the overhead storage compartments. Both planes rocked side to side during takeoff and landing. I couldn't figure out how to check baggage online through Kayak, and it cost €40 at the airport. It got me where I needs to go, but with the baggage fees, it turned out to be about the same price as other airlines, and I wouldn't recommend the planes for people with any flying anxiety."

Plussat: "On time"
Miinukset: "Mediocre crew Pricing policy makes you feel like a fool. Ex : if you book not directly from their website, you won't receive a email asking to check online and will end up paying a 30e fee at the counter."

Plussat: "Efficient"
Miinukset: "A free cup of tea or coffee would have been nice on a flight almost 2 hours long"

Plussat: "Very efficient, quick"

Miinukset: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

Miinukset: "After barely making too tight a connection, all food and beverage needed Euros or European credit card. My Visa wouldn't work. Finally after I broke down (blood sugar way too high) the stewardess gave me a glass of water. Never will I use the money grubbing airline again"

Miinukset: "Riga to vilnius delayed 2 hours"

Plussat: "All good"