Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
British Airways food was very tasteless but the staff were very accommodating for me and my baby boy.
Plussat: "The crew was amazing, friendly and on-top of it. the filght was great. I was next too a large, smelly man and that affected my flight, but that was out of the airline crew's control made the flight a bit uncomfortable."
Miinukset: "Not to be seated next to a large man and a child behind me kicking my seat. Again, items out of your control. There is one item, and that is, I forgot to request a vegan food option and it would have been nice to have one last minute even though I did not request it."
Miinukset: "Kids running up and down isle stewards just walking past. Never made announcement for boarding. Worst flight ever."
Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."
Plussat: "Seat was comfortable, food was surprisingly good."
Plussat: "Loved Finnair. Hated Justfly.com. If you own this company, you need to end up like Blockbuster or Circuit City."
Miinukset: "If I would have purchased my tickets from Finnair.com, I would have had a much better experience. Kayak found me a good price but purchasing the tickets through Justfly.com was the biggest mistake of my life. The trip ended up costing me $285 more than what I budgeted and there was zero customer ser"
Plussat: "Seat reassignment went well. Lounge was a pleasant surprise (highly recommend if you fly out of / through Helsinki)"
Miinukset: "It makes little sense to be on a priority boarding, when you are checked-in, documents checked and …… then wait for 20 or so minutes standing on your feet waiting for actual boarding to begin"
Plussat: "Larger airplane, good seat."
Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"
Plussat: "Smooth flight"
Miinukset: "Better leg room, better food, friendlier crew. Today you only get good treatment if you pay extra for it... Something is wrong with the pay-for-good-service model most airlines follow"
Plussat: "Everything! I never knew Finnair was such a great airline."
Miinukset: "Other than maybe the lengthy layover time, which probably can't be helped, nothing could have been better."
Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"
Plussat: "Flight was good with no turbulence. Crew was professional and courteous."
Miinukset: "Problems with monitor, went down a couple of times. Would like a better movie selection. Food used to be better. Even the dessert was not what I used to get before. Felt like the legroom got tighter too."
Plussat: "We arrived early and check in went smooth"
Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."
Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."
Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."
Miinukset: "Finnair had the worst leg room I've ever had in 50 years of traveling. It was so TIGHT that my knees were pressing up agains the seat in front of me the whole 8 hours of flight, even though I am only 5'7"! I felt really sorry for those passengers who were taller. Finnair also lost my checked in bag and delivered it 36 hours later without providing any compensation. Coming back the flight was delayed due to mechanical reasons, which caused a number of passengers miss connecting flights. This is one of the things that can happen to any airline, but only Finnair failed to provide an agent to take care of the passengers who missed their flights. So, after a 2 hour delay and 7 hours of traveling in the air, the stranded passengers had to find an agent in JFK who would rebook their flights. One of the worst traveling experiences. Will never travel Finnair again!"
Plussat: "The crew was very helpful and kind. The plane extremely comfortable"
Plussat: "Friendliness of staff"
Plussat: "The experience of crew and polite behaviour."
Miinukset: "Not knowing clearly what airline or flight to take. Was not listed on my first initial ticket. Also I could not check in online at all."
Plussat: "Good imfo"
Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."
Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."
Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."
Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"
Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."
Plussat: "The blueberry juice is super good!"
Plussat: "The flight was good. Enough legroom for me, the food was ok. And the crew was pleasant and attentive."
Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."
Plussat: "Spacious plane"
Miinukset: "Could not select convenient seats with companion, food and entertainment very mediocre"
Plussat: "Friendly service, lots of movies, Marimekko design."
Miinukset: "Seats too close together front to back. If the person in front of you lies down the back of their seat is in your face."
Plussat: "Not much"
Miinukset: "Norwegian used an extremely old Wamos A320 aircraft instead of one of their own 787s. The seats were not only uncomfortable, but also so tightly arranged that my knees touched the back of the front seat, and I am an average 6 feet tall. Inflight entertainment options were available only through the Wamos app, which could not be downloaded on the plane (and Norwegian had not mentioned during check in). Unless for people with pre-ordered food, it was not possible to buy even water until about 3 1/2 hours into the flight. The flight to BCN on a Norwegian plane was okay, but the prospect of another such return experience makes it very questionable to book this airline again."
Miinukset: "It would be great if they had free drinks and snacks"
Plussat: "The crew was nice. Plane was on time"
Miinukset: "More up to date movies more Comfortable seat cushions"
Miinukset: "Plane switched at last minute, 6 hour delay"
Plussat: "Friendly crew. Attentive and polite."
Miinukset: "Seats need to recline more. Food needs drastic overhaul both meals and snack bar items. $7 for a croisant with a half slice of cheese and half slice of turkey is outrageous. Also, meal portion is too small."
Plussat: "The fact that the plane was newer"
Miinukset: "Perhaps offering water to passengers who didn’t select in flight meal option. Eight hour flight with no water is horrible. There is an option for buy bottled water for 4 Euros but I think basic customer service should include water. Terrible... I’ve never seen this before!!!!"
Plussat: "Crew was wonderful."
Miinukset: "Freezing cold. Entertainment was limited. Airplane food is what it is."
Plussat: "Pilot was good, Dreamliner comfy and the flight was smooth despite some bad weather. But the flight attendants on this airline are terrible. A flight attendant dropped something in a passenger's lap not once, but twice. Seemed annoyed when I asked the for things. Horrible you charge for water, also"
Plussat: "Solitaire on the screen rise"
Miinukset: "Rude staff. Why did i have to pay for my bags to be checked returning from Europe when i didn’t pay for them to enter Europe?! Makes ZERO sense."
Plussat: "We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information."
Miinukset: "Someone at the desk to tell us what was going on. Communication."
Miinukset: "You must arrange for checked baggage and meals on the website at least a day before the flight, or pay $100 per bag at the airport and be left without food or water . Only saved by buying small snacks and water on board."
Plussat: "Awesome job"
Miinukset: "Keep up with the good work"
Miinukset: "After having no issues with my carryon on my first Norwegian flight of the day, I was forced to pay 650 NoK to check my carryon as we were boarding my flight from Oslo to New York. This was just ridiculous because my bag fit in the overhead bins just fine and there we’re many empty overhead bins"
Plussat: "Super fast boarding, quicker flight than expected"
Plussat: "I am a over weigth and is ok for slim people"
Miinukset: "Few space for wide"
Plussat: "Flight was on time, staff and flight crew were lovely and seats were pretty comfortable (we flew premium). The planes are new and clean, and everything worked as it was supposed to ."
Miinukset: "The shlep from terminal two where you check in to terminal one where the flight takes off was horrible. It’s about a twenty minute walk, and no bus or shuttle to take you there. Otherwise, Norwegian was a very pleasant surprise. Food was horrible , especially after a week of delicious Spanish cuisine..."
Plussat: "Alesund airport is very clean and modern"
Plussat: "Nice plane, good entertainment system"
Miinukset: "Bought a low fare ticket so I expected no food, but the stewards completely ignored us, were offered no drinks whatsoever, told I had to pay for a cup of water. My lowfare ticket wasn’t much cheaper then other tickets on the market and I got literally nothing but a seat(that I had to pay for). Flights was delayed 3 hours, missed my connection and lost a whole day of vacation."
Miinukset: "I missed the flight, because all flights from Denver to JFK were 6 hours delayed. I was not put on another flight, not reimbursed at all, not even treated considerately. WORST treatment EVER, in 40 years of world travel. TERRIBLE. I am so sad to see how air travel has degenerated. Very very sad."
Miinukset: "We were late boarding and took off late, now we have landed an hour ago and still sit on the tarmac. This is ridiculous. Screens in seats do not work. Terrible and I would avoid."
Miinukset: "Everything I feel like I went back to the 80’s Very rude crew Lost language and my friend on the same flight"
Plussat: "Nothing, seriously nothing."
Miinukset: "I purchased business class ticket. Norwegian downgraded me to economy and lied and deceived. Norwegian procedures and policies are abusive and their staff are unprofessional. The worst airline experience after flying 2 million miles in 40 years on numerous airlines. Never Norwegian again."
Plussat: "aircraft was new and the crew was just as frustrated as the passengers."
Miinukset: "The process was non-existent. Simply terrible and not thought through at all. First there is no on-line check in. So, you arrive without a seat assignment or boarding pass. Stress. Then you go to the small handful of kiosks and find that only a couple are working. So you wait in line. Then you get your boarding pass and walk to the security checkpoint as you do with every...other...airline..ever. You wait on line and watch countless people being turned away from the security person. You wonder why out loud and surmise with the passengers around you - but we’ve all flow. Hundreds of times before, and we all have our boarding passes and no checked bags. So, you think youre ok. Stress. Then when it’s your turn, you get rejected because you have to have a “stamp”. What stamp? I scanned my passport at the kiosk and I have a “known passenger” number. what stamp? Go back to the counter and wait on a loooong slow line. They want to weigh our bags. Why? They are all small carry-ons. We’ve all done this a thousand times. Nope - Norwegein weighs your TOTAL carry on and it all has to be less than 10kg. 10 kilograms! So, one by one, EVERY passenger is instantly angry and gets hit with a $65 fee per bag and all carry ons get checked. Stress and now we will be late upon our arrival as we didn’t anticipate checked luggage. After having your luggage weighed and deemed too heavy, you have to go wait on the “payment line” to pay your $65 fee. This is a joy - everyone is pissed. The staff is smirking and repeating, “don’t stress” over and over. After you pay your fee, you have to get BACK ON LINE to show the bag guy that you paid and then he put your bag on the conveyer. only, your bag is in a pile of all the other bag behind the counter. So he holds up each bag and says, “this one?” Farking nuts. Then you go and get BACK ON LINE to go through security. Then the gate....that’s a whole other debacle. 250 people crowded around the gate person. Literally hell. LOOK AT THE OTHER AIRLINES AROUND YOU. COPY THEM. Oh, no food or drinks on the plane unless you know the secret handshake. We realized this when the food cart and drink cart each passed us by. Mind you, this was t just our group. Every passenger around us has the same stress filled confused experience and we all spoke about it. Never, ever again. Pay the extra $100 and fly a proper airline."
Plussat: "Plane didn't crash"
Miinukset: "Rip you off making u check in 15 lb luggage for $65 per piece After that it aint no budget. Stay away from Norwegian. Maybe they sail better..."
Plussat: "Flight times avoid local traffic for departure and arrival."
Miinukset: "You get nickel and dimed for everything. Have to pay separately for a meal 72 hours before flight or miss out. Have to pay for a blanket. Cramped seats. Staff about what you'd expect given the rest. Will avoid this airline in the future despite its travel times. Worst of all was the outsourced phone customer service. The app would not work several times for basic things like adding luggage. I was treated as if I was the problem. It was surreal. Seriously, never again."
Plussat: "At JFK departure was delayed about two and a half hours"
Miinukset: "I want to reimburse you at your company."
Plussat: "There was nothing that was good about this flight."
Miinukset: "- Could not check in online.. (this is the 21st century) - 1 check in bag should be standard on all transatlantic flights! I only found out I had to pay for my bag at check in bag drop. - Basic food should be standard on all transatlantic flights! - Water, tea/coffee should be standard on a transatlantic flights! I mean c’mon, who pays for water on a long haul flight? Is that a joke? Who comes up with these pricing strategies? A transatlantic budget airline? Stop ripping off travelers just to make a quick buck.. Evil are those who negotiate partnership deals like this without keeping your customer in mind. You are in the service industry for crying out loud! - If any of such amenities are not offered on long haul flights, that needs to be EXPLICITLY NOTED IN BIG BOLD LETTERS DURING BOOKING. - Very poor understanding of customer behaviour and flight booking.. - Price discrimination by having to pay for standard amenities on long haul flights is evil and unethical"
Plussat: "I flew round trip from Oakland, CA to London. This is a budget airline. You pay for anything extra. That said, the airplane was new, spotless and comfortable. The toilets were clean and well stocked with paper products. ( I have experienced quite the opposite on more expensive flights.) The crew was efficient and responsive. The plane was on time and the flight was great. Given the $700 price reduction, I don't mind paying to check luggage or bringing my own food, water, blanket, pillow, ear phones, music, sleep mask and earplugs. If you want a snack, drink, coffee or water, it can be ordered for airport prices. The snacks looked better than the food they served."
Plussat: "Value was great. Though not lie flat, seats had a good recline and were comfy."
Miinukset: "There were no pillows or amenitt kits and video selection was thin but for the price, who cares?"
Plussat: "The planes were nice, the crew were friendly."
Miinukset: "The plane on inbound flight to London was overbooked by 51 seats. The crew did not see that I paid for a premium seat and after 3 hours of waiting at the checking counter I was the last person receive a seat on the plane and was downgraded to coach. My luggage was never put on the plane - although the crew promised they would assure my suitcase made it on. On the way back (LON - FTT) the airline did not have any headphones and did not have any snacks for purchase - obviously very poor planning for a cross-Atlantic flight. If they were unable to properly stock the plane prior to departure, they should have notified people waiting at the gate, so that the passengers would have the opportunity to purchase those items at the airport prior to departure."
Plussat: "The boarding experience was excellent."
Miinukset: "No complimentary food or meals."
Plussat: "Norwegian airlines is amazing. Flight from London to seattle on the new 787 was so comfortable. Norwegian air runs a well run, clean, accommodating airlines. The food was good and the service excellent. The selection of movies want that great. It was either kids or violence. But over all loved the flight. Will definitely fly norwegian air again"
Miinukset: "Better selection of movies. Something between animated and violence"
Plussat: "What's to like? Late boarding... over an hour late leaving terminal. What's to like.... Standing on long lines to board for 30+ minutes. What's to like...not having my proper scheduled date for the trip. What's to like...having to pay an additional $638.50 to purchase a new ticket because my original booking was placed for a different day. What's to like ...when airline representatives are non response. What's to like...no food or drink unless you pre ordered for a transatlantic flight which lasted over 8 hours. What's to like arriving 2 hours late at 11 PM instead of the scheduled time of 9 PM."
Miinukset: "I don't like being gauged for the price of a ticket. I paid more for a one way ticket than for a round trip just to return home on the day I was expected. I don't like being told to stand on line for 30+ minutes when I could have stood on line for 10 if the people who are running the show knew what they were doing. I don't like being told the plane is late due to routine maintenance when routine maintenance is expected to occur in a timely manner not when the plane is scheduled to fly. Never mind how I feel about sitting for 8 hours with no drink."
Plussat: "Aircraft was new and in good condition. Quick boarding and arrived about 20 mins early"
Miinukset: "Air was extremely dry, but worst part is that the seat virtually does not recline. Very uncomfortable ride, fortunately the plane was only half full. Would have been torture if someone was next to me. You have to buy water/drinks, which I knew and was ok with, but did not realize that it was only available for part of the flight (at least the ordering system though the infotainment unit said that the snack shop was closed and I could not order. I did not attempt to call over an attendant to ask in person)"
Miinukset: "In spite of request for Vegetarian food, there was no food available. While checking in, I did ask the officer about the food & was told YES. The same issue occurred on Return. I request for some refund a's a Compensation & it should be Debited to the contractor for food as a Penalty."
Plussat: "Fast, friendly, kept me up to date on any issues via text."
Miinukset: "6 hour delay and the worst customer service"
Plussat: "One of the best planes I have traveled in to go to Europe. I will definitely be using them again"
Miinukset: "Nothing much, the boarding was a bit chaotic at first but that was because all the passangers decided to stand by the entrance to the line even when it wasn't their time to board. The seat I was in had some water leaking on it at first from the air conditioner, I assume condensation but it stopped once we really got up in the air."
Plussat: "Beautiful plane. Exit row was comfortable."
Miinukset: "Food was so so. Flight attendants did not ask us if we were prepared to act in an emergency in the exit row."
Miinukset: "Showed up to my flight an hour before and was told I was late and booking closed... was told by another airline three hours later that an hour before I was able to change my flight for another time but was never told by Norwegian airlines employee. Not only did I pay $542 for a flight home that I actually never was on but had to pay an additional $1400 to get back home and getting home the following day. I would like a refund of my $542 since I was told the wrong information and was on time for boarding."
Plussat: "Food seemed quality and practical. Good selection of films. Psyched up with the windows and air circulation technology changes."
Miinukset: "Staff need to be trained on how to talk to passengers. Little tight in economy section. Not much water throughout."
Plussat: "Food was great. Entertainment very good - nice choice of movies, games, and information."
Miinukset: "Crew was difficult to understand. Not as warm and friendly as I would expect."
Plussat: "The airplane itself is lovely."
Miinukset: "The entertainment selection. More Norwegian and Scandinavian choices would be nice."
Plussat: "The ease of boarding and the friendly crew"
Miinukset: "I have a Gluten allergy and I decided when I got to the airport that I would upgrade to Platinum. When the started to serve the meals, I politely informed the flight attendant that I had a Gluten allergy and would like to purchase a salad instead. She stated that I needed to reserve my Gluten Free option 72 hours in advance and that a salad was not available. So I ate my snack of a nuts for an 8.5 hour flight. This is a HUGE disservice to those who have allergies! Because of this...I will no longer fly with Norwegian!"
Plussat: "The Dreamliner plane that Norwegian flies on this route was amazingly comfortable. My husband and I usually chose to fly based on getting to fly on this type of plane. We were very pleased with the entertainment system and availability of movies and shows to watch, by far the best of the three other airlines we flew on this trip. The service was great, and the prices of in flight beverages were reasonable."
Plussat: "Schedule was good; on time and new plane"
Miinukset: "Crew had limited jobs; they did little poorly and with complete lack of attention to passengers"
Miinukset: "This flight was operated by wamos. On an 8 hour flight There was NO entertainment, wifi broke on the flight prior which the steward told me. When asking for a drink I was told to get it myself.terrible"
Plussat: "Comfortable, screens on every seat for free movies, and easy boarding/unboarding."
Miinukset: "Because it is a budget airline, don't expect drinks or food - even for a 9+ hour flight. This isn't a problem, and definitely worth the cost, but plan ahead."
Miinukset: "Seats were very uncomfortable"
Plussat: "Koneeseen nousu oli nopeaa ja sujuvaa. Miehistö oli ystävällisiä, hauskoja ja informatiivisia. Lento sujui mukavasti ja nopeasti. Kiitos tästä <3"
Plussat: "food was better than expected and not too pricy"
Miinukset: "no delay!"
Plussat: "The crew was excellent, the flight was comfortable however the boarding process was a bit disorganized but I’m pretty sure that was an airport issue"
Miinukset: "The plane left 7 hours late. They did not provide information or a satisfactory explanation for the delays. On hour 6 of delay we were still unsure of whether the flight would be cancelled."
Miinukset: "It could have been on time."
Plussat: "Flight departed 2.5 hours late. No compensation vouchers issued at the gate, but snacks and drinks were provided free on board, which was a welcome gesture."
Miinukset: "Lack of updates regarding the flight delay was frustrating."
Plussat: "Crew was nice and boarding was speedy"
Miinukset: "Late departure and late arrival."
Plussat: "Didn't need to worry about my bag being larger than a handbag"
Miinukset: "Why is it always my flight that's delayed????"
Plussat: "Easy flight time and Luton airport is small and manageable"
Miinukset: "Cleaner plane"
Plussat: "Miehistö ystävällinen."
Miinukset: "Koneeseen nousu hidasta."
Miinukset: "Flight could’ve arrived on time."
Plussat: "The calzone (food)."
Miinukset: "Boarding is ridiculous. No direct access to the plane. They make these things called jet ways... start using them! Also the crew said the front bathroom was not in service then proceeded to allow the captain and crew plus a few passengers to use it."
Plussat: "Helpful staff"
Miinukset: "Not much leg room"
Plussat: "What I love the most is the cabin crew through speaker was very funny, breaking the ice by making jokes. I have never experience that before and it's the best start to a flight if you are a bit concerned about flying. Was very easy and organised to board and the crew were very nice,"
Miinukset: "Nothing at this point"
Miinukset: "The flight was delayed twice There are always delays"
Plussat: "Preferential boarding was useful as the flight was full and cabin baggage space was tight."
Miinukset: "People shouldn't be allowed to carry two bags of the same size and dimensions onto the plane, space is too tight for that, they should be made to put all their bags into the hold."
Miinukset: "Even in low fare airlines you're allowed to have one piece of luggage and hand luggage with you. easyJet allows only one hand luggage, but they don't clarify that clearly in their rules. They are telling that first in the gate and then they charge for extra £50 for hand luggage. I'm going to avoid flying easyJet in the future."
Plussat: "Crew were excellent and the flight was without faults"
Plussat: "Punctuallity & cabin crews"
Plussat: "The flight crew was decent."
Miinukset: "The gate crew seemed frazzled and at times rude"
Plussat: "It was average"
Miinukset: "The hour delay"
Plussat: "Our flight was delayed two hours due to mechanical issues. They were very apologetic - customer service was great."
Miinukset: "Delayed flight"
Miinukset: "The flight was absolutely fine, although late. There was no entertainment on board. All food and drinks were for a fee. Crew was great."
Plussat: "Everything went to schedule and the crew dealt with an illness emergency without fuss and I am sure more than half the passengers never knew about it."
Plussat: "No food or entertainment."
Plussat: "Kept well informed about ghastly delay"
Miinukset: "3 hours 11 mins late arrival at destination"
Plussat: "We were pleasantly surprised with how comfortable the flight was and the efficiency."
Plussat: "So smooth nice flight and great service nice people,first time we use again"
Plussat: "Excellent pilot communication an great flight attendants."
Miinukset: "No complaints"
Plussat: "Adequate for short flight"
Miinukset: "Cramped seating Long wait on jet ramp"
Plussat: "Exactly as the title says. Really quick."
Plussat: "Flight left Edinburgh on time and arrived on time that’s something that doesn’t happen to often and the crew were really friendly"
Plussat: "On time"
Plussat: "The flight itself was quite quick and the staff on board were very nice"
Miinukset: "We boarded really early but the plane hadn’t arrived and we were made to wait in a corridor, we boarded at about 9:30 when we were supposed to depart at 8:55, we departed almosted an hour later than expected (9:45) which made a huge difference and unfortuntely we missed the train from luton and the last tube in London."
Plussat: "Efficient check in and bag drop. Flight attendants were professional and accommodating."
Miinukset: "I sat in seat 1A, near the door, and froze. Changed seats with a lady so she could be with her children. I originally had seat 1D. I am surprised you charge extra for that seat. If one of the children would have sat in seat 1A I am sure they would be sick with a cold in a few days."
Plussat: "Crew ok."
Miinukset: "Automated baggage drop off No one to help with bags. Very late. Sat on plane for ages before lift off. Slow to get a drink. Hardly time to drink it. Very uncomfortable and annotingz experience."
Plussat: "Nice crew"
Miinukset: "Late for return and arrival flight"
Miinukset: "Flight late again, plane filthy. Not good enough."
Miinukset: "Long wait time for luggage to appear on carousel"
Miinukset: "Boarding halfway through was delayed, had to wait on the ground at Bristol for some unknown ground staff person to turn up before we could disembark"
Plussat: "Good flight - nothing much to report other than it was a flight without any hassles."
Plussat: "nothing. being late is a nightmare"
Miinukset: "I was late to connect with another flight and I spent a night in the airport."
Plussat: "They even sold tickets for the Gatwick express to London while we were waiting to board asst the hasta in Edinburgh Scotland.that saved us the line at Gatwick.much appreciated."
Miinukset: "Easy jet lands at north terminal.you must take a shuttle to the south terminal to get the Gatwick express train."
Miinukset: "Rude staff, crowded planes, stand by on a booked ticket , 3 hours late"