Etsi halvat lennot reitille Edinburghista $[31873-Rovaniemelle

Miinukset: "Finnair are hellbent on trying to sell goods and continuously interrupt the movies with their confounded announcements every 15 minutes very annoying. If i wanted to buy something its in their mag and as a regional flight it should include some form of nourishment other than juice or coffee one off, tight fisted and not a descent selection of food either"

Miinukset: "The passenger sitting next to me smelled REALLY bad. Like he hadn't washed himself in weeks. Other passengers around me got a whiff too and also reacted the same. I asked the main crew member from my aisle for a seat change but he came back 10 mins later saying there was nothing else available. Later when I was walking around to stretch my legs, I saw there were AT LEAST 10 seats open in the next cabin. Why lie? The entertainment system touch-screen was not working properly and the headphones kept falling out of my ear."

Plussat: "Fell asleep and didn’t even realise. Finnair is very friendly and the staff are super nice. I was very thirsty and asked for two cups of water instead of one and the lady was not hesitant to give me two cups in quick succession. Very good air company"
Miinukset: "Nothing really too bad, you get what you expected. May of been nice to have a free sandwich as it’s a non stop flight - this is because Lufthansa has one stopover and offers a free sandwich and drink."

Plussat: "On time"
Miinukset: "Free bags under Corbin"

Plussat: "Seat was comfortable, food was surprisingly good."
Miinukset: "Nothing"

Plussat: "My bag was lost!"
Miinukset: "To have my bag delivered"

Plussat: "The crew were professional and courteous"
Miinukset: "Nothing, as it’s a short flight!"

Miinukset: "The only reason this flight was not excellent is my bag was left in Helsinki and not transferred with final flight leg to Manchester"

Plussat: "Great crew"

Plussat: "Lovely crew, very good entertainment system."

Plussat: "The fact that we were offered an additional round of water and the friendliness of the crew."

Miinukset: "The transfer was a disaster. We had to go through the security check (even though the transfer was in the Schengen area) and almost missed our connecting flight."

Plussat: "I was i business class and the crew were very good"
Miinukset: "nothing as it was not a long flight, only 3 hours"

Plussat: "I got to my destination"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I think most of this is poor ground handling In Helsinki."

Plussat: "I got there"
Miinukset: "Endless waiting and lost luggage. Excuse was unpredicted weather conditions. It was snowing in Finland so they had to clear the Ice from the planes.. Snowing in Finland? How uncommon is that during December? I actually think most of this is poor ground handling In Helsinki."

Plussat: "The crew was helpful and polite, food was good"
Miinukset: "Would have preferred to watch one comedy movie. The crazy rich Asians was on a lighter side of a movie but I had seen that one already."

Plussat: "reasonable leg room comfortable seat"
Miinukset: "No choice of food and service was quite slow but meal was fine the breakfast was ghastly a continental option would be much better"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "It was on one of their newer planes which meant that we had decent comfort and entertainment!"
Miinukset: "The seats were staggered between the middle and sides, so my family was eventually split across two rows. I hadn't expected that."

Plussat: "Speedy boarding process, good meal choices."
Miinukset: "Plane was a little dirty. Entertainment was also a little limited in terms of new releases."

Plussat: "Speed boarding process."
Miinukset: "No entertainment system on a 3 hour flight..."

Plussat: "Boarding was ok in Dublin, even though they habitually use one of the poor gates with inadequate seating and entry to the plane from the tarmac, not via a bridge. queing and check in were well managed however."
Miinukset: "Disembarked at Helsinki unto a bus. Despite landing roughly on time, this antiquated procedure effectively made the flight 20 mins late, as that’s when the passengers got to the terminal."

Plussat: "The flight was not crowded and that was a nice surprise for a transatlantic flight. Each passenger was offered a personal bottle of water upon boarding, cabin crew was very nice and professional. The flight was on time and we arrived at the airport of destination even ahead of time!"
Miinukset: "There was no soap in the toilet..."

Plussat: "Service good. Staff good"
Miinukset: "Very cold at night"

Plussat: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."
Miinukset: "All good, especiallly cabin crew who appear to actually enjoy their jobs and interacting with passenger (unlike some supposedly premium carriers)."

Plussat: "All good. Very hospitable cabin crew, great service."
Miinukset: "Nothing."

Miinukset: "Boarding was delayed. Missed the connection flight."

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Miinukset: "Never made it to Chicago on original flight due to delays."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "On time"
Miinukset: "All was well. Long bus ride to the planr"

Miinukset: "1. Ordered special meal but it didn’t come. Maybe because I took a ticket the same day. 2. Delayed in NY and as result missed my connection in Helsinki"

Plussat: "Everything was on time"
Miinukset: "I couldn’t change my seat"

Plussat: "Food, entertainment, service"

Plussat: "Customer service and efficiency"
Miinukset: "The delay because of a software glitch"

Plussat: "Good food."
Miinukset: "Entertainment TV did not work. Flight attendants were unable to fix it. Made for a long, boring 7.5 hour flight."

Plussat: "The choice of entertainment is huge"
Miinukset: "The fisical conditions are terrible. Seats so narrow and rows are so close, that you practically pooched into your neighbors, those that behind don't let you to recline your seat as then your seat is in their face. It looks like American Airlines hopes to exchange your reality with virtuality, but our bodies that we are for some reason taking with us on that itinerary - suffer."

Plussat: "The staff were exceptional , good food."
Miinukset: "Not really business class seats."

Plussat: "Flew on new A350, liked the seat TV, live map/camera. Good selection of entertainment."
Miinukset: "Website is very poor and ended up making booking through call centre and paying double what website was offering. Food & drink is expensive. In flight wi-fi expensive."

Plussat: "The staff was professional and friendly. The waits were short on boarding."
Miinukset: "The flight was over an hour late. The baggage reclaim belt broke down, which delayed our arrival at the target even more."

Plussat: "Great service on biz class, comfortable seat, quiet airplane (A350)."
Miinukset: "I liked it all."

Plussat: "Good smooth flight, on time. No complaints"

Plussat: "Flight and crew were nice. Entertainment was ok, but hard to use screen functions. Flight was on time."
Miinukset: "Food was terrible."

Plussat: "Good flight, on time, nice crew"

Miinukset: "They have no charging points for the phone"

Plussat: "The crew was very helpful and kind. The plane extremely comfortable"

Plussat: "The shortest flight time between NYC and St. Petersburg Russia. Good connecting time, smooth transition in Helsinki."
Miinukset: "I have never used this airline before and as it was highly rated, I was glad to give it a try. The seats were crammed together very tightly, even for me, a short person! So, the flight was uncomfortable. Then the food was poor. The selection of films was uninspired. The service was indifferent, disinterested, ungenerous. There was something meager, miserly in the whole experience. They are obviously maximizing profits at the expense of the customer, who seems totally disregarded. I would not choose this airline again!"

Miinukset: "long waiting time in the bus before the flight"

Plussat: "Great service, staff and punctuality"
Miinukset: "They changed the plane & seats"

Plussat: "The crew is nice"
Miinukset: "No respect of distancing the seats ; all the seats were occupied. No wifi"

Plussat: "Feel like reacist Company"
Miinukset: "I didnt like the treatment of the crew."

Plussat: "La ponctualité."
Miinukset: "Variété des boissons proposées."

Plussat: "Upgrade was easy! Crew was beyond exceptionable! Can’t wait to fly again, guys!"

Plussat: "Nothing, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."
Miinukset: "Everything, the flight was delayed, the plane too small for passengers to store their carry-on luggage, the ground staff did not upload all the luggage and left some behind in Nairobi on the tarmac, the crew lied about the luggage being uploaded. Terrible experience! Kenya Airways is becoming worst and worst."

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Miinukset: "Delay in take off 45 min!!!!"

Plussat: "Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it."
Miinukset: "Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++"

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Miinukset: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Plussat: "Good selection of movies."
Miinukset: "Had to use a shoe horn to get into and out of my seat and I'm not a large guy. But really my harsh criticism comes from the loss of my girlfriends luggage. It was left behind in Paris on our way to Casablanca causing us to waste a day in Casablanca traveling back to the airport the grab the bag the next day. And to add injury to insult her bag was left behind in JFK during our transfer for our flight to Seattle. No big deal right, Delta will deliver the bag to our house the next day, wrong, we were told we have to go to the airport ourselves to get the bag."

Miinukset: "New variety of food"

Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."

Plussat: "NA"
Miinukset: "Both flights through Detroit were re-routed, our luggage was lost for 4 days."

Plussat: "Crew very professional"
Miinukset: "Boarding was a little confusing"

Plussat: "Great food and friendly crew."
Miinukset: "Seatback system was old and not very functional."

Plussat: "Crew great."

Plussat: "I'm not Hindu, but I requested Hindu Vegetarian meal. It was very tasty and enjoyable."
Miinukset: "Seats were not comfortable, even in Comfort + seating isle."

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Miinukset: "There was no entertainment and the food could be better"

Plussat: "Crew was wonderful and welcoming!"

Plussat: "Everything was great"
Miinukset: "N/A"

Plussat: "cbvghjkl;"
Miinukset: "mmmm"

Miinukset: "Check in process running smoothly and better announcement of gate change"

Plussat: "The gate reps from CDG to MSP were professionals. The cabin crew on the Delta flight were exceptional! This was not my experience in Copenhagen with the Air France staff, they seemed to be self centered and rude."
Miinukset: "Delta please make excellence a priority in all areas of customer service. Set high standards for staff so customers know that you appreciate them and are ready for business. The world is at the customer's fingertips, let their first choice be Delta. When their are bad days, customers will understand"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Plussat: "srfghj"
Miinukset: "fghjkl"

Miinukset: "Two hour delay meant we missed our connection. Then given a very late flight and had to haggle for ages to get earlier flight and told we should pay extra for it!"

Plussat: "Intranet meant I could watch movies on my iPad"
Miinukset: "Seats are very uncomfortable"

Plussat: "Intranet wifi meant I could watch entertainment on my iPad"
Miinukset: "Seats are very uncomfortable"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Miinukset: "My entertainment device did not work the entire flight."

Miinukset: "Thanks"

Plussat: "DIY snack area"
Miinukset: "Food and seating"

Plussat: "The staff..the attentions..food."

Plussat: "Didn’t like the sandwich offered"

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Crew was nice, too short of a flight to figure out more"
Miinukset: "no chance to try. Can’t pick a special meal in short term flights and snacks are not vegan"

Plussat: "Staff was so helpful and attentive to our needs.Providing service with a smile."

Plussat: "No extra charge for simple refreshments."

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Miinukset: "Flight was delayed, seated in the last row and non adjustable seating, so very little leg room. Dis-enbarkment was very slow."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "From the boarding, to the friendly hostesses to the food and the business class seat, I was impressed all the way. My first time to fly Air France business to the US and it was great. I recommend it!"
Miinukset: "I just expected better toilet bag for business but what was given out was just basic."

Plussat: "Food was good. Crew nice and professional."
Miinukset: "Landing was not so smooth."

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."

Miinukset: "No offer of snack with no egg in it."

Plussat: "Nice staff, very professional and helpful."

Plussat: "The crew saw I was travelling with my young son; baby and elderly parents. We were placed at the front of the crew and were kind enough to allow me to board first."
Miinukset: "Most passengers had to put cabin bags into the hold. These were taken at the gate, it would have been nicer to have had this notified by text or when checking in so the bags could have been left at the check in desk."

Plussat: "Very good crew who were welcoming and attentive"
Miinukset: "We were placed at an international gate, had to wait for stairs (for the rear of the plane) and then a bus to the terminal. We arrived early but by the time we had waited for steps, bus etc, we were late!"

Plussat: "Premium Economy was very comfortable"
Miinukset: "Food was delivered in a hurry just after we embarked A bit more relaxed would have been better"

Plussat: "Fast boarding, early arrival"
Miinukset: "If I weren't super hungover"

Plussat: "Friendly Crew"
Miinukset: "delayed for 2 hours"

Plussat: "The crew were outstanding - providing an excellent service, above and beyond what I expected. The First Office provided 5 updates during the 2.5 hour flight which were colourful and informative (ie not just blah blah announcements but a valued and interesting announcements) and the Cabin Service Manager was personalable and friendly. At the end of her flight she publicly thanked her staff for a good days work which I thought was very nice of her to acknowledge her staff like that. All round - a great flight made very easy with brilliant staff."
Miinukset: "There was nothing that could be better - it was 110% perfect already"

Miinukset: "On time."

Miinukset: "was a packed old plane. It left nearly 2 hours late without any proper explanation food was awful the service was dull. It was a very bad experience overall and checking in and making my reservation was bad because all the information BA already has about me I had to re-enter including my passport."

Plussat: "All crews are kind, friendly and excellent services, the handling of missed flight is good."
Miinukset: "The plane is too old lots of things falling apart, toilet door, tv screen and its remote control ect .."

Plussat: "Good onboard entertainment. Normal headphone jacks."
Miinukset: "Arm rests did not move all the way up, so difficult to sleep on this overnight flight. Reduced seat pitch compared to some other airlines."

Plussat: "They made up some time following a long delay"
Miinukset: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Plussat: "Good seats at back of plane"
Miinukset: "Food"

Plussat: "On time, standard flight for BA no frills airline."
Miinukset: "Not the best organised inflight service,"

Miinukset: "Don’t like the business class seating configuration. The entertainment system played up and only worked in half the cabin. They tried to fix it without success"

Plussat: "Crew very attentive Boarding but only because flight was empty. Normally it’s a disaster."
Miinukset: "Food a joke in club, 1/4 of a dry sandwich. No thanks."

Plussat: "The smooth journey in the sky"
Miinukset: "The fact that BA flights even morning ones are always behind schedule"

Plussat: "The plane was huge with lots of empty seats. This is better than my flight out, which was oversold (I was the person who didn't have a seat, until just before departure when someone else didn't show up). The seats appeared to be new."
Miinukset: "The flight was delayed by an hour. No information was available about what gate the delayed flight would be departing from, which made it difficult to relax while waiting due to fears of missing the flight whenever it finally took off. The electronic flight list said to check the monitor at 6:38pm to find out what gate would be used (for a 5:30pm flight). I checked the monitor at 6:14 and it said the flight was boarding. This seems like a recipe for making people miss the flight. At the very least it made things stressful. No free food/beverages were provided (some is available at a cost). A family with a very tired baby was forced to wait in a huge long line rather than being pre-boarded. That just seems discourteous to me."

Plussat: "Seat and space in plane"
Miinukset: "the old part of Nairobi In Airport... JKIA .....is appalling and the boarding procedure very tedious and uncomfortable Inflight entartainement is as old as the plane... built in the 80's"

Plussat: "Flight departed on time, landed early, no queues at passport control and bags were delivered quickly."

Plussat: "On time"

Plussat: "New plane and boarding was a breeze."
Miinukset: "Had to pay for any food and drinks. No entertainment but very short flight."

Miinukset: "This is the second time your plans have been late! You were late leaving from Venice to London Heathrow on August 1 which I barely made the flight to Glasgow and then coming back your flight is late leaving Edinburgh to Heathrow And my luggage doesn't make it again! You don't even serve water on the airplane which is ridiculous! Your flight crew were nice but you really need to be on time or not schedule flights with such short layover times!"

Miinukset: "Finding out that I had to pay more for my bag."

Miinukset: "Flight delayed and caused me to miss connection. The flight from Edinburgh to London is only an hour. This became a disaster for travel all day."

Plussat: "Nothing"
Miinukset: "BA lost my baggage on my flight over and I missed my conference as a result of it. On the way home I was late for my flight as a result of a flat tire and BA did not help me get on another flight they basically said good luck and purchase another flight."

Plussat: "My first domestic flight with BA for years yet the service imo has got even slicker and better. From check-in to boarding to disembarking and all ahead of schedule, I doubt if I would fly domestically with anyone else."

Plussat: "No fuss, the cost benifit is perfect for short distances flights"
Miinukset: "One of the planes was a A321, room for legs was short"

Plussat: "The modern plane and comfortable seats, fast boarding with little queue"
Miinukset: "The new strange self check in and baggage drop proceedure"

Plussat: "Par from below the flight was great as always"
Miinukset: "CSD was rude and not nice to his fellow staff member in economy. Small delay but not a common thing"

Miinukset: "Boarding takes longer on BA than any other airline I've flown on. Breakfast was awful. Cream cheese on a white roll tastes like paste. You'll really could be doing better than this."

Plussat: "Absolutely nothing - and this was Club Europe"
Miinukset: "Punctuality (lack of). Comfort (lack of). Seat pitch. Food. Cabin crew service. State of aircraft. Price (premium for a budget service)."

Plussat: "The Crew were great"
Miinukset: "Boarding could have been more efficient"

Plussat: "Safety and security instruction video way of presenting. And support from the crew"

Miinukset: "always late"

Miinukset: "We were late to our outbound flight due to our other flight being delayed from weather. We went to the ticket desk area, which was closed and were directed to another help desk. Once at the front the attendent refused to help us and sent us to another desk at the other end of the terminal. After waiting in another long line, the attendent told us we had missed all flights to Edinburgh. There lack of staff and customer service caused us to miss all flights and trains into Edinburgh. On top of that, we were notified our flight back to London would be cancelled because we missed our outbound flight and that she could not provide us with any credits or refunds that we would need to call customer service. We lost the money we spent on our Edinburgh hotel and had no way to get to our vacation."

Miinukset: "Unfortunately BA have turned into a budget airline experience at higher than budget airline prices."

Plussat: "I did not order food I liked the new safety Videos"

Plussat: "Everything was dealt-with efficiently. Very friendly staff. I didn’t want to have to make that journey but it was as comfortable as it could be."
Miinukset: "Nothing could have been better."

Miinukset: "We had a carry on and were flying business class. They made us check in the bag but it was clear that it could fit. They said it was a busy flight so we had to give our bag up to check in. We arrived on the plane and there was plenty of space to put our luggage. It was not a friendly experience especially paying the premium to fly business. They were very direct and non forgiving. Crew on board were nice though!"

Plussat: "Meal was nice"
Miinukset: "Crew were disinterested. One piece of luggage arrived the other a day later."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "Luggage did not follow me. Still without."

Plussat: "Why have they destroyed this once great airline. Better choice of destinations and better prices and similar poor service from the Budget Airlines..Once I return I WILL NOT fly BA ever again."
Miinukset: "Paying top dollar for the fare and the being asked to pay for the food and drink which was hugely overpriced anyway. They are now an Expensive no-frills budget service airline."

Plussat: "Perfect landing"
Miinukset: "Not enough food in a meal"

Miinukset: "BA loaded drinks but no food onto flight. They "forgot". Paying only by credit/debit card is a time consuming nightmare. Without food, they were faster. Accept cash. Or allow pre-purchase online."

Plussat: "Good experience."
Miinukset: "Nothing."

Miinukset: "Flight was delayed for 40 minutes"

Plussat: "The subject says it all."

Miinukset: "Went through vayama, for this booking. Arrived for a 1:45 pm flight, which I had paperwork for. Jay Informed me, that a flight change to an am flight was emailed to me in December! No follow up email....say a week before?! Like all the other booking sites I use. Spent another night, in Ediinburgh, plus much money for new tickets. Two airport layovers. Will never go through this site again, rate it poorly and not recommend. Thanks, Vickie Varney"

Plussat: "That the flight was not bumpy and due to bad entertainment I had good views out the window"
Miinukset: "Tight seating, old airplane, a bit dirty, most info was in Spanish!? Could not hear overhead announcements,"