Etsi halvat lennot välille El Paso - Helsinki

Plussat: "Leg room in comfort +"
Miinukset: "Removal of food trays could be done sooner"

Miinukset: "long delay in boarding"

Miinukset: "Temperature control. Information about the delay"

Plussat: "Delicious food for coach"
Miinukset: "Cabin crew arrogant and rude Power ports didn’t work WiFi down"

Miinukset: "Being given seats at the gate. I like to choose my seat."

Plussat: "Crew was awesome"
Miinukset: "Nothing"

Plussat: "Everything was GREAT !!"

Plussat: "Very friendly and professional."
Miinukset: "Better options in economy for food"

Miinukset: "Plane was late taking off. Crew did not provide water when requested. They were busy with beverages that they could sell at a cost."

Plussat: "Super crew. Reasonably good food. Liked how safety conscious crew was."
Miinukset: "Nothing. Great job everyone"

Plussat: "Nice smooth flight."
Miinukset: "Tiny seats. No entertainment offered."

Miinukset: "Flight was cancelled and rebooking was poorly handled. Might get bumped from rebooked flight as well."

Plussat: "Clean Washrooms"
Miinukset: "N A"

Plussat: "N/a"
Miinukset: "Explain why there’s over a 2 hour delay"

Plussat: "Good choice of movies but not all have subtitles, which comes in handy since phones are not really good. Food was great!"
Miinukset: "Seating pitch is just not acceptable for 10+ hrs long flight! I am tall (1.92 cm) but there are taller people than me and there is just no way they can sit in economy class seat! That is basically some kind of racism.."

Plussat: "good flight, inflight menu and movie library"
Miinukset: "rude bag drop off kiosk"

Plussat: "Flight cancelled"
Miinukset: "Flight not cancelled"

Miinukset: "2 seats and neither tv/entertainment centres worked....unacceptable on a 10 hr flight!"

Miinukset: "Ran 2 1/2 hours late, poor customer communication"

Plussat: "Service by crew. I was flying economy but it was par to business class."

Plussat: "New plane, video in every seat"
Miinukset: "Organizing boarding better. Confusion in rules."

Plussat: "Was upgraded to Comfort Plus after they had no seat for me on the plane"
Miinukset: "We booked with Virgin however flew with Delta and we were not alerted to this. We booked with Virgin for a reason. They also did not have seats for me when I went to check in on both flights and I had to negotiate seats before boarding. Very disappointing."

Plussat: "I got home alive."
Miinukset: "The crew was surly. The flight was delayed. We received little information about the delays."

Miinukset: "Good"

Plussat: "Crew were ok. Not that comfortable."
Miinukset: "seat need to be more comfortable"

Plussat: "Everything was great. Has nothing to do with the airline, just rough weather."
Miinukset: "The stewardess could come around more. Just twice. Once for food. Once for trash. Just me tho"

Plussat: "The crew were fantastic. Departed on time, arrived 40 minutes early."
Miinukset: "Delta One is a bit jaded on this flight."

Plussat: "The crew was excellent"
Miinukset: "We had mechanical problems and had to come back to Atlanta, get off our plane and get on another one"

Miinukset: "Crew could have proactively provided more water. I was really thirsty mid-flight and had to stand up and ask for water myself."

Plussat: "The crew and comfort was ok"
Miinukset: "The snack options coming from us to aus were only packets of crisps/chips and apples and cranberry juice."

Plussat: "Boarding was swift and cabin crew where attentive. Baggage drop was swift and luggage arrived quickly. Global entry at ATL was swift."
Miinukset: "delta security in the UK is an absolute farce. The security screening at LHR was long and understaffed"

Miinukset: "Flight continually delayed so I had to drive to Chicago and take an American Airlines flight - that cost an additional $700"

Plussat: "Very friendly cabin crew. Comfortable and food was good and drinks and water was plentiful. I would highly recommend Delta for transatlantic flights,compared to so called 4* airline Aer Lingus, then Delta are a 6* in comparison"

Plussat: "Friendly, efficient crew"
Miinukset: "Uncomfortable seat in 1st class. Poor quality video screen, too small, too far away, poor sound."

Plussat: "Staff and flight were good"
Miinukset: "The chicken dinner was mediocre"

Plussat: "Excellent service in most every respect! Boarding was easy, accommodations were quite ample, food was great, and the entertainment was plentiful."
Miinukset: "Slight problem with making my seat into a bed, which wasn't fixable. Movies were good, except for the trailers before and after each, which seemed to take forever! Didn't get the seats my wife and originally booked with China Southern/Delta, but the substitution was quite adequate! Problems with checking in on flights, as neither airline seemed to be able to deal with this split ticket! But they tried very hard to make thing up to us, which goes a long way to making us feel like we are valued customers!"

Plussat: "Service"
Miinukset: "Nothing"

Plussat: "Boarding was super quick, as crew wanted to leave before the strong rains and winds came through, so we left early! Plane itself was very modern and surprisingly comfortable, as much as a small space can be. Good amount of entertainment, and the crew were pleasant. And flight itself was smooth with very little turbulence which helps!"
Miinukset: "Had to pay for food, which was a little annoying considering the cost of the flight. Entertainment was very American led... but I guess not surprising considering it’s delta."

Plussat: "Professional, courteous, and responsive crew and attendants."
Miinukset: "Nothing."

Miinukset: "My daughter was booked on this itinerary and was finishing her last leg of journey. Complete ticket was booked thru Delta Airlines. Her flight from Amsterdam to New York today operated by KLM, was delayed by few minutes. And Delta flight from JFK to Cleveland DL4084 was preponed by airlines. Result was my daughter was not allowed to board the aircraft. Worst was yet to come. Your staff at the gate offered her a flight to Cleveland for next day at 3:30 pm??? Means around 24 hours later. Is this how you behave with a girl of 19 years, asking her to stay at the airport. She was refused Hotel and Lounge stay by your team!!! Is this what you call customer services??? Obscene services is what I would like to term it as!!! My daughter asked them to give this is writing, which was refused to her. Why are your people scared to put it in writing if everything that you are doing is right by the Law??? I was left with no other option but to book her on American Airlines flight today departing at 9 pm to ensure that little girl doesn’t have to spend close to 24 hours at airport by paying $423. Who is going to bear the loss of money and mental torture that your team has given to me and my daughter???? I shall be awaiting your response as to what do you have to say to this pathetic attitude of your team. Rajesh Mendiratta Sent from my iPhone Rajesh"

Miinukset: "We had to wait at the customs for nearly 1.5hrs, then pick up our luggage, then check in again!!! We were running and got on the plane 10 mins before the departure. Super stressful!!"

Miinukset: "8 hours waiting in airport for a flight that could have been canceled at 3pm and given us our day back. We are traveling as a couple and one of us has a medical procedure scheduled that can’t be canceled. The lack of preparedness for this weather situation is disheartening."

Miinukset: "-"

Plussat: "Everything was perfect and most of all ON TIME Thank you Delta!"

Miinukset: "Call center tried moving us to later flight that was also delayed by 3 hrs despite telling us it was on time. Fortunately a gate agent moved us back to orig flight"

Plussat: "Movies"
Miinukset: "I hate the biscuits and water... really? On a 3hrs and 30 minutes flight. You guyz can do better"

Plussat: "Not too bad once we got on the plane"
Miinukset: "They make up this lame excuse about a slight delay on the plane arriving and having no flight attendants to get on the plane on time. This delayed our flight by two hours. They need to staff their flights !"

Plussat: "On time"
Miinukset: "Take a long time to taxi to the gate & getting off the plane."

Miinukset: "The attitude of the employees."