The actual flight was ok. But was a mess before departing AMS. My previous flight was late, so missed my connection in AMS. Then I spent over two hours getting things settled to get another flight. I was unable to complete my request online, and no one at KLM in AMS wanted to help. They kept giving me the run-around until I finally convinced them K was stuck without their personal help. It added a lot of stress (and about 5 more hours of transit time) to my overall journey.
To charge $39 for a list and found help ticket is extortion—will they find my item for that price?
Muy buen servicio al cliente
Almost the only airline that offers free coffee and bread even in short 1 hour flights
Kiire oli nousuun mut kerettiin ksikki hyvin
Slow boarding in Seville, no chance to check-in online🥺
Nice flight but from Entebbe to Amsterdam they didn’t get me what I requested for the baby.
Plussat: "The plane condition."
Miinukset: "The flight attendants could have served some drinks in between the meals. They actually refused to serve something additionally when asked."
Plussat: "The crew were great! The seats are not that comfortable, it happened that I had 3 seats raw for myself but the armrests were not going up so I could not utilize them and lie down to sleep."
Miinukset: "Boarding was crazy. Could not everyone in the gate area."
Plussat: "Excellent crew, good food & movie selection."
Miinukset: "Don’t be late"
Plussat: "Seat was comfy and spacious for economy class"
Miinukset: "Vegetarian meal was okay but could be more enjoyable if served with bread at start of meal."
Plussat: "Crew was helpful and food was very good"
Miinukset: "There was no entertainment on the flight from Vancouver to Amsterdam and this on top of a two hour delay in taking off which led us to have to literally run to our gate in Amsterdam to make the connection to Mumbai"
Plussat: "The crew"
Miinukset: "Seat comfort"
Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"
Miinukset: "Need more leg room!!! Larger meals needed."
Miinukset: "lost baggage"
Miinukset: "Not enough leg room"
Miinukset: "The flight advertised meals..a small pastry was served an hour into the flight. I asked when the meal would be and was told a few hours...which turned out to be breakfast..i wated all night for food that only came an hour before landing. Now hungrey and tierd.I.will not be flying klm ever again !!"
Plussat: "Crew was awesome"
Plussat: "Very friendly and helpful crew."
Miinukset: "Very slow service at checkin, was not even available when I arrived at the airport"
Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."
Plussat: "Easy flight; loved the crew and their friendly customer service. Great food, kept everyone hydrated and fed."
Miinukset: "The movie options, as well as music and TV options were limited. There were no electrical outlets."
Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."
Plussat: "Fast boarding"
Miinukset: "The entertainment system wasn’t working for the whole 10 hour flight."
Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."
Plussat: "Fabulous trip with friendly, helpful staff"
Plussat: "Premium economy service was good."
Miinukset: "Inexplicably, our preassigned seats were changed at checkin and we were put in bulkhead. This particular Boeing aircraft is pretty poorly designed. Especially the bulkhead in premium economy."
Miinukset: "Crowded seating, 20-year old video system, headphones that did not match the two-jack system, lackluster service in flight. Generally my experience with KLM has been good, but this was well below average."
Plussat: "Flight crew; legroom even in cheap seats."
Miinukset: "Exceptionally unhelpful customer service when asking about extra kilos/bags. Just quoted the online info back at us. We simply wanted to know how much would be charged if the bag was 1-2kgs overweight. We could not get a straight answer, just quoted the unclear company policy. Extremely frustrating and annoying. KLM offer a superior flight experience - it is a shame their terrestrial customer servic does not match it!"
Plussat: "Consistently high standards"
Miinukset: "I don’t like the limited choice of drinks on these short KLM flights."
Plussat: "quick and relaxed"
Plussat: "Everything. Staff incredible."
Plussat: "Staff at Schipol airport were lovely and very helpful. Cabin crew were friendly and efficient. On board snack was nice."
Miinukset: "Elbow room is a little bit awkward and I didn't get to sit next to my fiance WE will still definitely recommend KLM though!"
Plussat: "The crew were really helpful since I am a short person in putting my luggage away in the overhead compartment and attentive to everyone's needs. I am a fussy eater and don't really like airplane food but the food was actually really nice. We was given plenty of snacks and drinks in between meals as well. There was plenty of programmes to choose from to keep me entertained."
Miinukset: "The seats in economy were a little too small for a 12 hour flight"
Miinukset: "With skyteam elite status cannot select free upgrade from economy to premium economy unless it is 30hrs before boarding for this code share which is actually a KLM flight"
Plussat: "Special treat for King's Day Friendly crew"
Miinukset: "15 min late boarding 30 min delay leaving the gate Very little leg room"
Plussat: "No entertainment or food needed on a half hour flight. Otherwise excellent."
Plussat: "Good food, good entertainment system, comfortable seating."
Miinukset: "Only one toilet working in business class. A crew member told me that it was a decision to fly with only one toilet to ensure no delay. There was a disgusting stench of sewerage for the complete flight from Amsterdam to Johannesburg. This was in all likelihood due to the broken toilet on the left side."
Plussat: "Overall, good flight"
Plussat: "The first of a 2-leg trip (Krabi-Oslo) went great. Boarding was orderly and timely, left pretty much on time. Seats were surprisingly comfortable and roomy."
Miinukset: "The second leg (Oslo-JFK) however was a completely different story. The airline dropped the ball in so many ways here. 45 minutes past departure time and they are still boarding people. This was mostly do to the gate agents arbitrarily forcing people to needlessly check bags that would have been fine on board (while simultaneously forcing them to pay for checking thos bags, unbelievable money-grab on the part of the airline). Flight crew made no announcements whatsoever on the delay until 30 minutes past departure time. As an obvious result, bags then took a tremendous amount of time to arrive at claim."
Plussat: "Crew is outstanding !"
Miinukset: "Food ?"
Plussat: "The crew was excellent! Nice leg room!!"
Miinukset: "I would like to have free access to coffee and tea. I understand the cost of meals but a complimentary beverage would be a welcome, inexpensive treat!"
Plussat: "Great movie selection!"
Miinukset: "After 6 or so hours, they ran out of many snacks at the snack bar! Chocolate muffin and brownie, etc..."
Miinukset: "airplane too small for11 hours flight , everything you need to pay for even your water and earphone !"
Miinukset: "The price gouging for checking bags due to being a couple kg overweight is ridiculous."
Plussat: "Smooth plane ride"
Miinukset: "Friendly staff on plane"
Miinukset: "Third party reservations should include automatic baggage transfer, I will think twice before using KAYAK again for this reason. There should be a cash payment option for food onboard. Even if dinner has not been ordered, a minimum should be offered in a selection of snacks and drinks"
Plussat: "Business class on Norwegian is affordable priced."
Miinukset: "The crew could’ve been nicer and I only had one choice of Lamb for dinner, and this was business class."
Miinukset: "Seat space, boarding process, cost of food"
Miinukset: "Free snacks"
Plussat: "The price."
Miinukset: "Everything. The service overall is terrible. Experience was nothing to write home about. The attitude of the cabin crew / flight attendants have to be one of the worst in the industry. You get what you pay for."
Plussat: "brand new plane, simple check in, good food, nice entertainment, comfy seats"
Miinukset: "Truly, I can't think of anything"
Plussat: "I really liked that the boarding process was seamless and easy to get the on the plane."
Miinukset: "Not having to pay for water"
Plussat: "Left right on time with an efficient service."
Miinukset: "We waited 4 hours on the plane, before the 7 hour flight. They couldn’t de- ice us. This was after the first flight was cancelled."
Plussat: "The crew was professional"
Miinukset: "On a 10 hour flight they don’t even offer free water. Fairly chintzy"
Plussat: "Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants"
Plussat: "Was not clear that you had to order dinner in advance Not clear that my luggage would only go to Paris and not all the way to Lithuania"
Plussat: "Service on the plane and comfort. The cabin crew was outstanding-very customer oriented."
Miinukset: "Ground staff was absolutely Third World. They were rude, arrogant and disorganized. Four stand around standing and joking while the lines get longer and longer. One barely functional male yelled at me to get behind the yellow line that I was standing on. We stood in the jetway 15 minutes while these inefficient, arrogant people continued to laugh and talk on their mobile phones."
Miinukset: "Delayed 4 hrs Inflight entertainment down for 9hr flight Have to buy water!"
Miinukset: "I've been to 40 countries and flown many airlines. the only ones worse than Norwegian is the budget Russian ones. Never again. They hit us with $200 in bagage fees because we didn't order baggage online 24 hrs before the flight. Unheard of."
Plussat: "The attendandats in premium cabin were great"
Miinukset: "Multiple delays; even after boarding. Disembarking was a mess because everyone simply wanted off the plane. Delay resulted in an unexpected influx of travelers into immigration which was an additional delay. Premium seats may be ok for sitting and watching the limited entertainment selections but not designed for sleeping on an overnight flight. Upon landing water fell to the floor in the galley. Once on the ground no flight attendants bothered to dry it up; despite them all giggling when it happened. Seemed quite unprofessional. Can’t say I’d be inclined to book with Norwegian again. The price may be enticing; but you get what you pay for."
Plussat: "The plane didn’t malfunction and landed properly"
Miinukset: "Everything else. I understand that budget airlines are no frills, but this flight was just heart breaking. Took off 4 and a 1/2 hours late. Half of the staff was very rude too."
Plussat: "Fast processing, fast baggage, very efficient"
Miinukset: "They charge for drinking water, no snack, no morning coffee"
Plussat: "Plane crew and flight wornderful"
Miinukset: "Customs at airport miserable Over 2 hrs to clear customs Airport is overwhelmed and in dostepair"
Plussat: "Entertainer was good"
Miinukset: "Screen snack shop was always closed. Service was spotty"
Miinukset: "When we tried to register for our flight, I was greeted with the fact that the name on the flight reservation was different than the name on the passport. The name on the flight reservation was Jim; the name on my passport is Francis James Donnellan. They charged me $60 to correct what they perceived as an inconsistency between the two documents. I found this frankly quite bizarre. I have literally flown around the world; I've taken many flights to Europe, the Far East, across the country, etc. and have never run into this as a problem. Over 50 years of travel, to be charged $60 by Norwegian for a perceived name inconsistency struck me as odd to say the least. Primera handled this "problem" without a charge and with a much better and more positive attitude toward it. Norwegian did not give an explanation as to why this was such an issue; the key point made was that James was not the same as Jim. Again, nothing in my experience suggested that there should be a problem here. My father's middle name was James, and he was always called Jim. Same with me. If they are in fact two different names as was suggested by Norwegian, no one over of my 75 years of life ever called attention to it. I wonder what would've happened if I had been referred to throughout my life as Frank, with the name on my birth certificate being Francis."
Plussat: "Nothing, seriously nothing."
Miinukset: "I purchased business class ticket. Norwegian downgraded me to economy and lied and deceived. Norwegian procedures and policies are abusive and their staff are unprofessional. The worst airline experience after flying 2 million miles in 40 years on numerous airlines. Never Norwegian again."
Plussat: "Smooth ride. Wide variety of snack options. Convenient charger for my electronics."
Miinukset: "Wish I knew I’m advance the importance of choosing a non-middle seat. The middle seat for 9+ hours was pretty miserable."
Plussat: "There was one particularly pretty crew member with a great laugh and she was very friendly"
Miinukset: "I flew out with the same luggage that I flew in with. They charged me $56 for it. It seemed as if they made a new rule out of the blue and included my personal bag my carry on. It wasn't that they had to be concerned about the FAA weight requirements because the flight was only about 80% full. The in-flight entertainment was limited and there was no audio... so in other words, you could not simply turn on music to go to sleep by. This is a very bare-bones airline. Also, one flight attendant was perhaps the rudest person I've ever come across. "Go talk to someone else - I'm busy." All I asked for was a fork. She was simply opening a bin at the moment."
Plussat: "I liked the price of the flight."
Miinukset: "It was delayed over 2 hrs. They do not provide free food-service for a flight that is 8hrs."
Miinukset: "Flight crew didn’t ask anyone if they wanted a drink for the whole 10+ hrs unless they had pre purchased food."
Plussat: "I liked the dreamliner. That's about it."
Miinukset: "I was flying Norwegian during possibly the worst week in recent memory: after the breakdown at JFK following the snow hurricane on Jan. 3-4. The flight was DY 7002 to Oslo, arriving on Jan. 5. For some reason leading up the flight, Norwegian did not cancel our flight - which left at 22:00 - even though the other major airlines had. We were forced to go to the airport chaos before Norwegian cancelled the flight around an hour before it was supposed to fly. We were delayed two days. When we finally boarded on Jan. 7 we had to sit on the tarmac for 3 hrs before taking off. The pilot couldn't explain the nature of the delay. In all fairness, I am not sure how much Norwegian or JFK are to blame for such horrendous service. Probably both are at fault. Norwegian: please consider your customers' time and well-being. Cancel your flights in advance of such conditions so that your passengers, update the information on your website. Those things are in your control, even if the situation at JFK is not."
Miinukset: "I never got informed, neither by the airline company or booking company that I had to order my meal 3 days prior to the flight if I wanted to be served a meal. Paying for tea or coffee is just outrageous. Crew does a minimum requirement and isn't even nice when you are just asking for a glass of water once throughout the entire flight."
Plussat: "The plane is new, clean, and has a good entertainment system."
Miinukset: "The airline failed to inform that upon check in they would weigh carry on's and if they were over 10kg you would have to check a bag for $65. 3 stations and over an hour later, people were furious. Also, if you didn't book a premium ticket the flight staff didn't want to deal with you. Asking for water incurred a nasty look. I was surprised by the lack of customer service and therefore I don't plan to fly this airline again."
Plussat: "Hassle free. Didn't make use of all facilities. Good value for money."
Miinukset: "Hot pile of garbage of an airlines. Charge you for everything - food (which is still gross), bags over 10kg. Newish plane but seats on top of each other in economy."
Plussat: "The price The good humored and gracious staff The on-time attitude"
Miinukset: "Seats too small Deli mediocre"
Plussat: "reasonable upgrade to business class"
Plussat: "The free entertainment"
Miinukset: "The crew had no authority in the cabin. There were two drunk men loudly laughing, talking, and cursing for the last 3 hours of our flight and the crew never did anything to quiet them down. Also the crew members were the least friendly flight crew I have ever encountered in my travels"
Plussat: "The plane was very comfortable. I love the individual screens."
Miinukset: "I tried to sign into prepay for my bag the day before my flight and couldn't, then I had to pay the 50 Euros at the airport and the lady helping me was not helpful when I explained this situation."
Plussat: "Legroom plenty"
Miinukset: "30 mins late"
Plussat: "Great value in terms of price and convenience. Aircraft was modern and comfortable."
Miinukset: "Boarding was a bit slow and disorganized at Barcelona."
Plussat: "plane seemed rather new."
Miinukset: "I couldn't check in online, there was some error. so I couldn't order a vegetarian / kosher meal. The sound in the entertainment system in the second plane was terrible, I couldn't understand anything."
Plussat: "The crew was great and accommodating. There were plenty of options for in flight entertainment too."
Miinukset: "If I had to nit-pick. The sandwich was about 95% bread,"
Plussat: "The Dreamliner was lovely, seats comfortable with enough space The entertainment system was good, easy to use but USA biased of course"
Miinukset: "My expectations were high! So maybe that's why I am so disappointed. Should have been warned as the app is terrible, hardly ever works. OK we were delayed an hour, it happens. The food and drink service was awful. So very average hot meal 2 hours into the flight. Hardly "nice and tasty". If you're going to do the talk you got to deliver. Then nothing for 7 hours! Even trying to get water was not easy. I paid £50 for a bag and this terrible service. We get to Oakland and there's nowhere to dock! We wait 40 mi ms just to get out. More problems at Immigration There's no other flights but it takes over 2 hours go get through. This plane does this flight 4 times a week. Get it sorted. Could have been great. Couldn't recommend this service"
Plussat: "The guy at the check in counter was very friendly and helpful"
Miinukset: "The crew on the airline talked most of the short flight, and I could hear their personal conversation. Not very professional. Not a glass of water was served. Only food for pay."
Miinukset: "Flight left from Budapest 2 hours BEFORE the time we booked the flight for - didn't get any notification, nothing!! Airline confirmed it was their fault,but my m missed her connecting flight and we still don't know how to get a refund for that... This is totally unheard of and unacceptable."
Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"
The plane was filthy again
Flight was nearly an hour & a half delayed and we had to change gates at the airport with no warning and no updates the whole time we were on the plane. And then all the drinks were warm, they had no ice and no food, everything was out of stock. Terrible experience.
The flight was delayed 2h, no one to ask or to talk to, the carpet under my seat was ripped so my shoes were glued to the floor all the time and they got dirty, when I got to Edinburgh was so late I had to wait over 1h for a bus to get to Edinburgh 😑
Fast, good loads in and out, totally worth of price.
There was a good process in place for checking documents at check in..staff were helpful a bit frustrating having to wait to queue for the gate no seats..so not great for older customers or those with kids
Miinukset: "A working ladder and door"
Plussat: "Shorter trip"
Miinukset: "The customer service at the check in booths people were extremely rude and not helpful! One of the worst experiences"
Plussat: "Nothing because I wasn’t allowed to board"
Miinukset: "Worst plane seat of all carriers. No leg room, to close to seat in front no where to put anything , no usb charger. My local bus is more comfortable & better equipped. Same as 90% of people only fly Ryanair as a last resorts. Friend tried to down load boarding pass in the morning of flight was not able as need to be done 24hrs before. 50 euro to get printed at airport outrageous. Perhaps you could Justify £10 but 50 euro!! Why do they try so hard to rip there customers off at every turn"
Miinukset: "It was late. Usual hearding us into pens like cattle . Hurry up and wait"
Plussat: "Terrible crew rude and impolite"
Plussat: "Nothinge medíocre sistema them booking"
Miinukset: "Sistema them booking i need explain way do mail descartável with people do chekin them i go to court very bad tio situação were i expenc more the 600 pounds"
Plussat: "good to have bag drop-off ,flight on time but an older plane"
Miinukset: "Queues at security at Manchester always a nightmare! .Foreign airports do not have that problem"
Miinukset: "The website. It kept going over the same thing and I couldn’t do what I wanted to."
Plussat: "Very efficient"
Plussat: "Yes, the onboard crew did a great job."
Miinukset: "Their crazy rules with “hand luggage” makes me nuts."
Miinukset: "On arrival at Dublin Airport we had to wait outside for a period while they arranged to open a door to enter the building"
Plussat: "flight on time"
Miinukset: "priority passangers can board first, but must wait half an our standing up in the corridor. I do not understand this and what the advantage is. next time, I will wait in the chairs until the last ine, because you already have your seat number."
Plussat: "Crew was helpful."
Miinukset: "On the check in process we fell force to pay for our seats, we bought the tickets (my wife and myself) in the same transaction and paid with the same card, the check in was made from the app, both at the same and they put us apart (row 6 and row 33) when in both cases were free seats next to us."
Plussat: "It was short"
Plussat: "Safe journey and on-time"
Miinukset: "There are too many announcements, always advertising something or other, it is an invasion of the ears that cannot be ignored."
Plussat: "The crew was kind and respectful."
Miinukset: "Ryanair hides a lot of hidden costs and inabilities through their site. I had to pay extra for the luggage that I didn't know about."
Miinukset: "Checking opened 20 minutes late and lengthy queues through security meantwe had no time to grab food/shopping as we had to rush to gate as no notifications that our flight was actually delayed by an hour. Everyone was herded onto buses to wait there for some reason rather than at gate"
Plussat: "Quickness with the site. Easy to use"
Miinukset: "1) my first issue is that my card was charged 2x before having to run it a 3rd time to guarantee my flight. I guess Kayak and Ryanair do not communicate as easily as other carriers. 2) I was charged $50 Euro at the counter for NOT checking in. I attempted to check in numerous times, but it was not allowing me to check in. I received a booking confirmation, but never received a confirmation ID that would have allowed me to check in on the flight. I would appreciate if Kayak would have a response to this?"
Miinukset: "Late, dirty and not properly stocked..."
Miinukset: "The landing was dangerous and rough."
Miinukset: "Booked 3 flights all on Ryanair for a trip inside Portugal. The booking agent, Gotogate.com, and Ryanair left me deserted. Some error occurred and I received the same flight booking # for all 3 the flights. I discovered this when trying to retrieve my boarding pass for the second flight. Neither company fixed the problem and I could not board the flight. I ended up having to rent a car and drive to Porto (6 hours away). Neither company have anyone that can assist with these issues on the weekend. The worst experience I could have had on my birthday vacation."
Miinukset: "We attempted to cancel our reservations more than a week before our trip because my husband was hospitalized. Not with the flu or a broken arm, but a major and serious life threatening illness we are still dealing with. We provided numerous documents as proof of the absolute dire situation and they denied the request over and over again. I get that the tickets were "non-refundable" but at least offer vouchers, credit, or be totally a stand-up company and refund the tickets. It wasn't buyers remorse, trust me, we would have preferred to be in Portugal, rather than sitting in a hospital hoping and praying for his recovery."
Plussat: "You get what you pay for. No issues"
Miinukset: "The queue on the tarmac waiting to board but I realise they are trying to keep to schedule"
Plussat: "Easy and quick and cheap"
Miinukset: "The seats are too steep inclined"
Plussat: "The crew were all friendly and welcoming"
Miinukset: "Was approached when queing and told my bag was to go in the hold, there were people that had bigger/more bags that were not told this, i understand that if there is not enough room but surely first come first serve, we stood in the que specifically that this would not happen as we were in rush once we landed and did not have time to wait for bags. There were many people behind us that got to take their bag into the cabin."
Plussat: "It got me home"
Miinukset: "Boarding was slow, seats not together unless you pay, uncomfortable seats, park up in poor location meaning you have to go up and down steps. Not good with push chair"
Plussat: "Not alot,crew was pleasent and staff in London were lovely"
Miinukset: "Small seats, uncomfortable,over priced drinks and food terrible landing.delayed"
Plussat: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded then and after this was the usual great Ryanair experience."
Miinukset: "The flight boarding was delayed by 45 mins originally, which was added 15 mins onto then half an hour when we were then we were all very badly moved to another area when I say very badly, we were given poor instructions and me and some other passengers almost ended up on the wring flight. After we finally got to where we were supposed to be half hour was said that came and gone then another 15 mins when we were moved back to boarding area. Another half hour finally got boarded"
Plussat: "Seat ok"
Miinukset: "Delay with no information.this is an airline that although cheap has no interest in customers"
Miinukset: "From Bournemouth to Faro and Family,when do you start again? Sincerely. J. Tavares"
Miinukset: "Was put in standby and had tons of issues with security. Worst experience of my life. I am very upset"
Plussat: "The helpful, friendly, happy crew. The fact you get a choice of food and the crew are not run off their feet serving everyone food that is included in the flight price. Very efficient shuttle bus service between airport and destinations, again with helpful and friendly staff."
Miinukset: "Cramped seating. High cost of booking hold luggage."
Plussat: "We paid for our seats but the staff decided to move people that were separated due to Ryanairs booking system to move with us who had paid for seats. No good"
Plussat: "Prompt take-off, good in-flight service, landed 30 minutes early."
Plussat: "I needed a glass of water as soon as I boarded to take some tablets as I was starting to feel unwell. The crew accommodated this immediately and were very pleasent."
Miinukset: "Why people don't just pay if they want to sit together. It is that way now so go with it rather than main and play chess on the plane, asking people if they will change seats. Sort it out your adults. Surely you can cope for a few hours?"
Miinukset: "My wife and I was split up and ended up in middle seats of different rows and neither of us had people to either side of us. This is Ryanair trying to get you to pay for guaranteed seating the next time you travel. Ridiculous!!"