HEL - BER
Etsi halvat lennot reitille Helsingistä $[9109-Berliiniin
Vertaa lentolippuja Berliiniin sadoilta matkailusivustoilta kerralla
HEL — BER
6. joulukuu — 13. joulukuu1
Meno-paluu
1 aikuinen
Economy
Mistä?
Kohde?
ti 6/12
ti 13/12
Anna KAYAK-sivuston hoitaa etsiminen puolestasi
Hyvä tietää
Matalasesonki | maaliskuu |
|---|---|
Huippusesonki | heinäkuu |
Halvin lento | 28 € |
Keskim. hinta meno-paluu | 166 € |
Hyvä tarjous meno-paluu | 140 € |
Hyvä tarjous yhdensuuntainen | 75 € |
Sopivin aika välttää turistimassoja hintojen laskun ollessa keskimäärin 33 %.
Suosituin aika lentää hintojen nousun ollessa keskimäärin 31 %.
Lento Helsinki-Vantaan lentoasema – Berliini Berliin Brandenburg
(keskim. hinta edellisten 2 viikon ajalta)
tai alle
tai alle
Milloin varata lentoja reitille Helsinki - Berliin Brandenburg
Arvioitu meno-paluumatkan hinta
Keskim. hinta per kuukausi
Lentohinnat matkustuspäivien lähestyessä
Parhaat vinkit halvan lennon löytämiseen Helsingin
- Etsitkö halpaa lentoa? 25 % käyttäjistämme löysi tämän reitin yhdensuuntaisia lentoja hintaan 75 € tai vähemmän ja meno-paluulentoja 140 € tai jopa alle sen.
- Halvin lento Helsinki – Berliini löytyy keskimäärin 89 päivää ennen lähtöä.
- Varaa vähintään 5 viikkoa ennen lähtöä löytääksesi keskivertoa edullisemmat hinnat.
- Huippusesongin katsotaan olevan kesäkuu, heinäkuu ja elokuu. Halvin kuukausi lentää: maaliskuu.
- Aamulähdöt ovat keskimäärin noin 13% halvempia kuin iltalähdöt*.
Useimmiten kysytyt kysymykset: Helsingistä - Berliiniin reitille
Suositut 4, jotka liikennöivät reitillä Helsinki-Vantaan lentoasema - Berliini Berliin Brandenburg
Pisteytys KAYAK-asiakasarvioiden perusteella7,6
FinnairPistemäärä perustuu 4318 arvosteluun
7,9Koneeseennousu
7,5Mukavuus
8,2Henkilökunta
7,2Viihde
7,1Ateriat
Koneen tarjoilun hinnat olivat kalliita
Matkustamohenkilökunnan toiminta ja käytös ala-arvoista
Matkustamohenkilökunnan käytös ja toiminta ala-arvoista
Oli kylmä. Aika moni aivasteli tai niiskutti 12 tunnin lennon päättyessä.
Ihan hyvin toimi kaikki, paitsi jalkatilaa oli melko vähän pitkälle pohjoismaalaiselle.
Tuntui kuin lentokenttävirkailijat olisi olleet TET-harjoittelussa. Ongelma ei tietty ole Finnairin henkilökunnassa vaan Münchenin kentän virkailijoissa. Oli kuin kaikki olisivat ensimmäistä päivää töissä. Todella heikkoa toimintaa.
Aikataulun pitäminen
Todella ahdas kone.
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Lots of gate change 15 mins before boarding
Henkilökunta oli ihan ystävällistä. Koneeseennousu oli hidas. Tarjottavat ovat nolla-arvoisia, vain lasi vettä ilmaiseksi, ei ole toimiva konsepti ollenkaan.
Ostettiin lentolippu yhdessä, ei siis pitänyt olla epäselvää, että ollaan pariskunta. Meidät kuitenkin sijoitettiin istumaan koneessa kauas toisistamme. Pärjäämme toki itsenäisesti, mutta moinen homma vaikuttaa lähinnä kiusanteolta. Eikä suinkaan asiakaspalvelulta. Terveiset siis Finnairille tai muille, jotka olivat järkkäilleet istumapaikat.
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Hyvä, nopea lento, Hki lentoasemalla hyvä palvelu
The main stewardess was terrific: friendly, with a nice wit and terrific German.
Lento aivan täynnä ja bourdauksessa ei mitään järjestystä. Tuntuu siltä, että Finnair sijoittaa pariskunnat erilleen ilman erillistä maksettua paikkavalintaa.
Premiere economy -luokkaan voisi kuulua ruoka
Tehokasta, mukavaa, uutta ja miellyttävää. Homma toimi. Hyvät unet!
Lähtöselvityksessä oli vain yksi henkilö, mikä ei vastannut lainkaan tarvetta, koska hän oli ERITTÄIN HIDAS - ja hieman tyly (?). Passeja hän pyöritteli todella kauan ja tavasi hitaasti kirjain kirjaimelta nimemme niistä ja vertaili kuvia meihin. Tuntui todella oudolta. Lisäksi tarranauhat taisivat loppua kesken ja hän joutui hakemaan niitä muualta. Meillä (kolmen hlön perhe) oli ainoastaan yksi laukku menossa ruumaan, mutta virkailija yllätti meidät vaatimalla myös käsimatkatavaramme ruumaan, koska tilaa olisi kuulemma liian vähän. Luonnollisesti olimme pakanneet kaiken säännösten mukaan ja tässä hässäkässä ruumaan joutui myös elektroniikka, jotka olimme jättäneet käsimatkatavaroihin. Virkailija ei huomannut kysyä asiasta, emmekä me kiireessä muistaneet sitä. Lisäksi jouduin todella vaatimalla vaatimaan, että sain yhden laukun käsimatkatavaroihin, koska sairastan diabetesta ja astmaa ja olin pakannut matkalla mahdollisesti tarvitsemani lääkkeet ko. laukkuun. Ehdin jo hieman hätääntyä asiasta, kunnes virkailija "armollisesti" tuli sen verran vastaan, että antoi minun valita yhden kolmesta laukustamme matkustamoon. Ymmärrän tilantarpeen, mutta olisi ollut todella järkevää kertoa jonossa odottaville etukäteen, että tällaista vaaditaan, jotta muutenkin todella tiukalla ollut ollut aika ei olisi kulunut turhaan säätämiseen turhautuneitten jonottajien odottaessa selän takana. Asian olisi mielestäni voinut myös hoitaa hieman kohteliaammin. Lisäksi huomasin koneessa, että hyvin harvan kohdalla oli vaadittu jättämään matkustamoon tarkoitettuja laukkuja ruumaan - ainakin lähes kaikilla oli yksi laukku/hlö mukana. Hämmentävää. Yllättävää kyllä kone pääsi kuitenkin lähtemään matkustajien puolesta ajallaan, vaikka jonottavat pitivät sitä mahdottomana. Lento sujui muuten hyvin, paitsi jalkatilat olivat todella surkeat verrattuna menomatkamme koneeseen.
Vähän myöhässä muuten kaikki sujui loistavasti
kone oli 1,5h myöhässä
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Lento oli tunnin myöhässä.
Ei ruokataroilua !
Edelleen toivoisin edes kahvia maksutta, Air France osaltaan tarjoaa jopa pientä syötävää ja muuta juotavaa.
Tarjoilu
Nopeaa toimintaa, kaikki sujui hyvin.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Kaikki toimii suunnitellusti, ruokaa tai viihettä en käyttänyt.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Hieman enemmän jalkatilaa
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Helppoa ja mukavaa
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Lento myöhässä.
Lento oli vähän myöhässä
.
Friendly and professional crew
Mukava
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Myöhässä taas.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Kaikki oli OK. Ei parannusehdotuksia.
Lentokentällä saimme apua kahdesta pisteestä.
Tällä lennolle kaikki sujui hienosti. Henkilökunta toimi ammattitaitoisesti ja lentäjät olivat huippu ammattilaisia, nousut ja laskut olivat hallittua. Kiitos Finnair.
liian kylmä
Plussat: "Free movies"
Miinukset: "Free wifi. Better movie selection"
Plussat: "Everything was nice."
Miinukset: "Nothing to complain about."
Miinukset: "Service very cold and rare to find. For some reason finnair doesn’t announce boarding"
Boarding announcements were inaudible. The boarding process was unclear.
worst boarding experience ever, the agent would not allow family boarding. was super rude and would not provide his name.
One flight has delayed, but connecting flight ( the same company) has another plan for us. And left TO TLL. Instead Finnair.Who waiting pax from BRUSSELS. GREAT EXAMPLE OF COOPERATION. 👍
Plussat: "Very friendly"
Plussat: "Not much to say here. It was a short flight, and it went smoothly."
Miinukset: "I’ll say the same thing about almost every flight I have, and this is mostly for the airlines. People might fly more and pay a bit more if you give us more room. Being crammed into a tiny seat with a bunch of strangers is never pleasant. Same in this flight. Nothing terrible, just the usual. Also, to the other passengers, sit down until it’s your turn to exit. What is wrong with you that you can’t sit five more minutes? Be polite and let the people in front of you go first, let them have room to grab their bags instead of having your elbows in their face."
Plussat: "Clean airplane nice pretty stewardess in short dress."
Miinukset: "Probably private jet whit hot tub."
Plussat: "The crew, plane and airport was great!"
Miinukset: "Part of our luggage was disassembled and not delivered to the final destination."
Plussat: "We made it safely to our destination."
Miinukset: "There was no WiFi. Comfier seats or at least a pillow and blanket."
Miinukset: "At least a complimentary glass of water or juice in Economy."
Miinukset: "No information was avSo pick a couple up listen to this device again also right now dictation right now"
Plussat: "Good, friendly crew. Plane was quite clean, although not perfect. Smooth flight."
Miinukset: "No food included in the price of my very expensive ticket, and to make it worse, I was not informed. There was no info while booking, no info while buying the ticket, no email after buying, no email from the airline, nothing. I’ve never even heard of a transatlantic flight without a meal included."
Plussat: "Very nice plane and we left on time and the flight was very smooth."
Plussat: "Very nice and comfortable place by Air Baltic. Nice and polite crew."
Miinukset: "Flight was delayed"
Plussat: "Helpful crew"
Miinukset: "Nothing"
Plussat: "It was a fairly ordinary flight"
Miinukset: "Our luggage never arrived at our destination, perhaps something to do with a connecting flight although there were 2 hrs 15 mins between connections. After informing Male Airport, a message was sent to Condor. No news all day. Next day lodged complaint replied they're investigating. Holiday ruined"
Plussat: "Crews on Air France are outstanding!"
Miinukset: "Baggage was lost and was delivered 2 days later."
Miinukset: "Short flight and unmemorable (that's a good thing)"
Plussat: "the flight started at time. the attendant were fine. but i consider this flight not as a cheap flight. therefore, it should be possible, so early in the morning to offer a coffee at least."
Miinukset: "the experience on board should be improved, particularly when the flight is not different from regular airlines in terms of cost"
Plussat: "staff were polite, helpful, and efficient"
Miinukset: "super small plane... had to climb a very narrow staircase into the plane... overhead bins couldn't accommodate much of anything... we weren't warned this in advance"
Plussat: "Newer plane for this stretch."
Plussat: "Short flight"
Miinukset: "They charged me 35 dollars to check in and the reason I did not check in was because their other flight was running late and was not sure I will make to that flight. It took forever to get bags in Riga. In the empty flight the way they were seating people was crazy. I'm lifetime gold with American Airlines so I do fair share flying and can tell you it's not a good Airline."
Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Miinukset: "The passage through Riga airport was terrifying. We arrived from St. Petersburg 6.35 and we left 7.20 to Paris (passengers in transit). We explained at the checkpoint that we had a few minutes, but they controlled us several times until we had to throw several liquid items. In St. Petersburg they had already controlled us, without problems. In short: a sad experience in Riga, which does not speak well of this country: Latvia."
Plussat: "Good service, good connection in Riga! Perfectly on time!"
Plussat: "Quick boarding, pleasant crew"
Miinukset: "Small propeller plane with very limited room, no in-flight service,"
Plussat: "Nice new propeller plane on time"
Miinukset: "No free water or coffee. Luggage fee not told about when I booked. No entertainment."
Plussat: "New planes"
Miinukset: "I wasn’t asked to prepay luggage & it cost me double. That makes me very annoyed."
Plussat: "Nice crew"
Miinukset: "Please give out water for free"
Plussat: "If water was free it would be better. Other than that everything was fine"
Miinukset: "."
Plussat: "The plane was very clean and new. The crew who worked this flight were most friendly, professional and quite articulate in three languages including the captain. I highly recommend them."
Plussat: "Did not have food, so not able to rate that. Comfortable for sure! Plane ain't that big and one side had only 2 seats next to each other."
Plussat: "We went to Tallin by taxi 5 hour Air Baltic gave for voucher We are group of 8 frends"
Miinukset: "They delayed our flight from Gatwick to Riga with no information given to passengers. Many of us had a connecting flight with Air Baltic from Riga to Helsinki- which we asked if they will wait for us, the crew member said because the flight was also with Air Baltic, they will wait for us. We got there 10 minutes before take off, and the gate has already closed. Furthermore, we got to the Air Baltic counter, we were given 5Euro meal vouchers even though we will be staying at the Riga airport for 9 hours. Also they gave us terrible customer service attitude, which we definitely do not deserve after being delayed, and causing so much trouble on their behalf. Definitely do not recommend flying with Air Baltic again. I've never been this angry with any air line."
Miinukset: "We were told upon check in that there was a charge to check in. I have never heard of such rubbish in 43 years of air travel. We were told we could check in online but we only had 4 minute in which to do it. We were charged €150 for 5 people. The check in Sgent was sour faced as well. Once aboard the plane (a nice new aircraft) we found the stewardesses sour faced as well. Overall not impressed by air Baltic!"
Miinukset: "See above."
Miinukset: "on the website i ordered and payed for a meal, and automatically it went to the last and the shortest leg of the flight. it did not ask which leg i was interested in. so i phoned their customer service to get this fixed, they said they cannot fix it and closed the phone on me. on the website is said that from israel you cannot do advance internet checkin, and when i arrived at the checkin they said that i should have done this advanced check in, and since i didn't i need to go to their ticket office and pay a penalty of 35$ per passenger. there also was no warning on the website of any such penalty. i will never fly with them again if i can help it."
Miinukset: "This is an airline that has perfected the art of nickle-and-diming customers. One example: I asked for a glass of water. The smug flight attendant told me, “We only sell bottled water,” with a look that dared me to complain."
Plussat: "Everything was in time. Baggage I handked in the Riga airport and received it in Larnaca, no problems"
Miinukset: "bag measure frames in Riga airport used for aB are smaller than in most airports, as a results we were asked to check some bags in at the last moment. we have had connecting flight through Riga with two hand bags. lets call them big and small. judge by yourself: flight, aircraft, small, big ->Riga CS3, on board, on board Riga-> DHC 8-400, on board, check in ->Riga DHC 8-400, on board, on board Riga-> CS3, check in, check in as you see, the same bags on the same aircraft were allowed or disallowed by the same company based on weather one flies to Riga or from it. i believe there is absolutely no purpose for doing last second interruptions of such kind"
Plussat: "The helpful ground person at check-in."
Miinukset: "This airline company looks a like person who is begging for money. First time in my life I paid for the luggage. 40 Euros!!! what for? Apparently Air Baltic has no clue about how to run a service business. Somebody has to teach them this naked reality: IN SERVICE BUSINESS YOUR CUSTOMERS ARE YOUR MAJOR MARKETING ASSETS! They don't even serve a glass of water, apparently they could not manage to integrate it in the ticket price. But they dare to get thirsty and unhappy customers on the plane. Anyways: This airline company is charging extra for luggage. And I could not see this anywhere when I was buying ticket online. If I knew I'd never buy the ticket from Airbaltic. "Not writing it clearly and visible at the time of ticket purchase" is certainly tricking and misleading us. This is a crime!"
Plussat: "Professional appearance"
Miinukset: "Extra $ for the seat (quite absurd) and 40 Euros for a check in luggage."
Miinukset: "In Stockholm they denied my boarding to Riga and Moscow as they told me that I need Shengen visa. When I was buying ticket I wasn't informed that I need to have Visa. I always travel through Europe with layovers and never have this issue before. I had to buy another ticket straight to Moscow and wait in the airport for 8 hours. I ask to reimburse me half of the price of this ticket."
Plussat: "good"
Miinukset: "good"
Miinukset: "Expensive tickets but no complimentary beverages and snacks for a 2 hour flight, overpriced snacks in the flight cafe. 3H delay!!!! with no understandable explanation in English and no explanation in Latvian from the captain - airBaltic is a Latvian airline! Other airlines use two languages - national and English"
Miinukset: "My flight was delayed, and I missed my connecting flight. Next flight was 8 hours later. They did put me on this flight but didn't give any assistance to help me with another connecting flight because it was a different company. Voucher for a cup of coffee didn't cover all the troubles I had to go through."
Miinukset: "paying for water!"
Plussat: "They did provide a 6 euro food voucher once it was clear the flight was going to be over 2 hours late. The flight and land crew did their best to keep everyone calm under bad circumstances."
Miinukset: "Flight was just under 3 hours late (long enough to kill most of the day, but just under what is needed to pay compensation). First they said it was problems in Amsterdam, then problems with the plane, then traffic in Amsterdam. It was hard to tell what was true and what was avoiding penalties (it is possible that equipment issues caused them to lose their spot, and get caught in traffic delays). I hate that they charge 2.5 euros for water on the flight. Their carryon rules only allow us to take the smallest of bags (smaller than other airlines) but when I got on the plane, lots of people had medium sized carryons."
Plussat: "It was very easy to print boarding pass."
Miinukset: "The scanners did not accept my boarding pass. 40% of the passengers had to have boarding passes reprinted. It was chaotic."
Plussat: "Quick boarding once the plane finally arrived. Planes are new."
Miinukset: "Flight was delayed approximately 45 minutes as a result of late arrival of aircraft - surprising since it was a morning flight.. I am 6ft2, leg room is VERY tight. I slept most of the flight so cannot speak to food or entertainment. Watch out for the fees! 5 euro per leg for a seat assignment 60 euro to check bags."
Plussat: "Clean and modern airport in Riga Baggage well handled on connection"
Plussat: "This was a cut-price flight. Considering what we paid, the flight was amazing value for money. The plane was new. There was plenty of overhead space. The seat pitch was adequate. We took our own food. We slept for most of the flight. We arrived on time. If Norwegian can continue to keep the price low, I'll happily choose to fly with them again."
Miinukset: "A free soft drink and nibbles would have been nice, though hardly necessary."
Miinukset: "It would be nice if they would serve free food like every other flying company"
Plussat: "The air conditioning system was advanced and made me feel comfortable"
Miinukset: "Meals are purchased when you book a ticket. If you do not prepurchase a meal, you can order snacks and sandwiches but you’re not a priority to meal purchasers so in the event of yesterday, there is a long wait for your food. People assume most tickets come with something so that should be advertised"
Plussat: "Since I'm short, I had enough leg room but the chairs could recline just a bit more"
Miinukset: "Many things could have been better. When everyone was at the gate and the staff was making announcements, no one could understand them. Was muffled. Even my friend who speaks fluent Spanish couldnt understand the announcements. The second problem was that it took so long to board. We had to take a"
Plussat: "Nothing went well"
Miinukset: "They could’ve had better direction and instructions when they cancelled our flight"
Plussat: "You get what you pay for. So no food or drink unless you purchase."
Miinukset: "The crew just seemed angry. Never Really smiled. If you didn’t pay for a meal plan they could care less about you"
Plussat: "We were delayed for over 8 hours in Oslo. There was NO ONE from Norwegian at the desk EVER. We NEVER received any information."
Miinukset: "Someone at the desk to tell us what was going on. Communication."
Plussat: "Tasety food"
Plussat: "Unconfortable seats,poor food,no cans of soda or bottles of water.No even close to business class.Clean ,new plane,nice attendants"
Plussat: "The price"
Miinukset: "Delays, missed connecting flight"
Plussat: "Getting off the plane."
Plussat: "The screen to watch movies and TV on every seat is the best"
Miinukset: "I can’t think of anything that disappointed me"
Plussat: "The fact that we didn’t crash"
Miinukset: "The plane was hot old and the crew needed to step it up. Very inefficient!"
Plussat: "Expedited service. Arrived early. Great onboard staff service."
Miinukset: "Small screens for media viewing."
Miinukset: "I PAID for food and never got my food. I booked my ticket in February and sat at the end of the plane near the bathroom and those were not the tickets I selected. My wife wanted water and a blanket and they charged us for both and never gave her either one. The worst flight ever. I will now reconsider using this airline"
Miinukset: "Kind of a bumpy landing and the flight was delayed. Baggage check in terminals were down as well, which caused quite a bit of delay"
Plussat: "same as above"
Miinukset: "same as above"
Plussat: "The quality and amenities of the plane"
Miinukset: "Arriving to my destination 12 hours later than planned."
Miinukset: "The reason I gave a two for overall experience was that we were more than one hour late and I missed my connection flight from Los Angeles and for this reason I had to spend the entire night in LA.I even bought a travel insurance and when I went back to Norwegian airline to tell them I was late for my connection flight which was two and a half hour later than our landing,they told me there was nothing they could do about it. There are a lot of people who have connection flight and it's hard to rebook especially at night.Punctuality should be the most important over everything else. Ildiko Balog"
Plussat: "Friendly crew, good movie options. Good wine available (for $10). Base price very fair."
Miinukset: "Seat was way too cramped for a 10 hour flight (I'm average 5'11"). Hot snack offerings disappointing and expensive. 5+ hour delay, after poorly organized boarding. I would fly with Norwegian again but only in premium seats."
Miinukset: "Flight was delayed over an hour due to technical problems, which they let us know about after having us line up for 40 mom. Then the entertainment system didn’t work. Nor did the WiFi. Food was horrible."
Plussat: "Nothing"
Miinukset: "I missed my flight waiting at the wrong gate( there was another flight to Stockholm, my connecting city, being conducted by another airline) I did not notice until it was too late. The airline neglected to offload my checked luggage, refused to do accommodate me with a change fee and now has lost my bag and has no idea where it is."
Plussat: "The staff"
Miinukset: "How do you have an international airline flying people 10 hours PLUS and not feed them ?? I've never heard of such a thing. & even with the meal preorder bullshit they didn't have enough food for the entire plane to order from the snack bar so I STARVED for 10 hours."
Miinukset: "Completely disorganized checkin lines Boarded and then sat on plane for 2 hours"
Plussat: "At JFK departure was delayed about two and a half hours"
Miinukset: "I want to reimburse you at your company."
Miinukset: "due to the congestion at jfk although the lane was there, we could not find a gate to board from. we were supposed to board at 930pm, didn't end up boarding until 330am...this would have been fine but when we arrived in stockholm they indicated the bags did not come along with the flight and provided no updates on timeline for their arrival. i am here for important meetings on monday and tuesday and need the suits packed in my luggage..unacceptable all the way around.."
Plussat: "The flight I took coming home had two less rows, so I had an extra inch or two of legroom than I've had on some other flights."
Miinukset: "I know it is becoming more common on certain airlines to have to pay for things like extra checked bags, but this airline takes it to the extreme. My single checked bag was $65, there was also a charge for reserving a specific seat (not even the upgraded seats), there was no food or water on a 9 1/2 hour trans-Atlantic flight unless you paid extra for it. After arriving at Orlando, the cargo door of the aircraft would not open meaning bags had to be unloaded 1 at a time through a smaller hatch resulting in a 2 hour delay to get a checked bag. Not impressive for a supposedly new Dreamliner."
Miinukset: "Flight was four hours late, we missed the connection to from arlanda to Bangkok. Flight is twenty hours away and since my wife has a Thai passport we are stranded inside of the terminal for the entire time. Airline didn't help with this issue. Also, $260 for two underweight checked bags is ridiculous. No help finding gates at confusing arlanda."
Plussat: "I can't tell you what I liked because I never made the flight due to my first flight being delayed by a full day."
Miinukset: "Everything because I never made the flight because of a delayed and cancelled first flight."
Plussat: "The plane itself was quite nice."
Miinukset: "After a 5 hour delay, we finally started boarding. We were loaded in buses and taken to the plane. When we got there they told us there were technical issues. They left the heat in the bus running at 27 C for about 10 Minutes. People were banging on the doors asking to open them. Finally they turned off the heat. It was not fun."
Plussat: "Quick flight on which I was able to sleep most of the way and wake up at 6am in uk. Good entertainment offering that I didn't use. No food but worked well with my sleeping."
Miinukset: "Lack if food might not suit all and should be made mire obvious. I nearly missed it but once aware covered it very successfully."
Plussat: "Good entertainment options on individual screens, where you can also order food"
Miinukset: "They charge for just about EVERYTHING. I was aware that checked luggage was not included in the ticket price so I prepaid for that. But be prepared: even on an 11-hour flight you must also reserve meals (i.e., prepay), or you'll be looking forward to buying from the "snack bar"--$9 for a small sandwich. Other items they charge for: water, earbuds, blankets... Don't even ask if there are free snacks. I'm surprised I wasn't charged for speaking with a crew member (when I could flag one down--good luck with that). They begin "boarding" 2 hours before departure. Why? So you can stand in a long line, no food venues nearby, to then be sequestered in an enclosed waiting area until they condescend to let you on the aircraft (no fee for that, surprisingly). Unless you prepaid another fee for expedited boarding. But if you're a common peasant I suggest taking a different discount airline where they actually care about their customers."
Miinukset: "Jobbigt att behöva åka buss till och från planet"
Plussat: "We just flew on September 11th from NY to Paris on Norwegian. The flight was on time. The check-in was pleasant and courteous (you cannot check in online). The cabin was not quite what I would call "business class"-- they call it "premium". The seats were spacious enough, the cabin clean and well-maintained throughout the flight. The crew professional and helpful. The equipment is the best-- the new Boeing Dreamliiner. Not what you would expect from a low cost company. We landed on time. Baggage elivery was prompt. I would do it again."
Miinukset: "I travel all year internationally. I am 5'5" woman. The Premium seats must be designed for a tall Scandinavian male! I couldn't find a comfortable position. The headrest was too high and shoved my head forward, there was a hollow behind my back (and no pillows distributed). The seats do not recline to flat-- more like economy plus seats on other airlines. The foot rest tilts down, so you can't cuddle up to compensate for the discomfort, despite the ample width. Do eat before you board and carry a few snacks. But honestly, for this price, no complaints. I did notice that one or two of the passengers had drunk too much beer in the Alitalia Lounge at JFK and carried them onto the flight, were then rather loud and unpleasant. The attendants seemed to ignore them.I didn't sleep a wink, but the crossing was uneventful."
Miinukset: "The purser (Vinnie, who had been serving up doubles and high fives) arrived and told me that it was unlimited drinks in the premium cabin and there was nothing that he could do about that, and that they had cut him off after he started antagonizing me. I asked why it was that he would knowingly supply a passenger with over ten drinks, jeopardizing the wellbeing of other passengers, and he again responded that it was unlimited drinks in the premium cabin. The younger female flight attendant then told me that the cops would be waiting for the passenger on arrival - when in fact, the port police department was never notified, nor was the Norwegian station manager at JFK. I then spoke with a great guy by the name of David and asked him to take me to the back of the plane. The only seat available was the middle seat in row 28, so i spent the last hour and a half in the back of the coach cabin. About 30 minutes before arrival, Vinnie came to me and asked "so what exactly happened?" claiming that he would have to submit a report. I had already explained to him and several other flight attendants what had happened and they had seen and heard for themselves. Again, I was told that Vinnie never mentioned any of this to the JFK station. On arrival, I waited patiently with all the other passengers, collected my carryon from David and exited the plane - there was no one from Norwegian ground staff or from the port police department. The assailants name is Jaramye Daniels. I am concerned about your in flight staff's lack of response regarding this encounter, especially given the fact that it occurred on the anniversary of 9/11. Public intoxication and assault are criminal acts and should be dealt with accordingly."
Miinukset: "I expected a meal - and even more at least some water!!! Was shocked to find out that I needed to order it all in advance. Very rude of hosts to ignore one entirely - they could at least have offered a cup of tea or a glass of water."
Plussat: "New plane"
Miinukset: "Six hour delay. We boarded the plan at 4:30am after waiting in the airport since 7pm. They just gave us a $17 meal voucher. Plane didn't have blankets because they didn't have time to load them. Had to pay to check a bag even though it was an international flight. Just the worst experience ever. I'll pay double to avoid this next time."
Plussat: "The entertainment was good and the staff was friendly. The captain was communicative and gave us frequent updates on why it took so long to take off/leave the gate. I'd fly Norwegian again."
Miinukset: "We were on the airplane at the gate for well over an hour waiting for "mandatory screenings" of passengers to take place. It was long and uncomfortable. While this was not the airline's fault, it would have been nice to have had the in-flight entertainment activated or beverages offered while we waited."
Plussat: "Flight was good and crew was friendly. Good entertainment options."
Miinukset: "I didn't realize that with this class of ticket it is bare bones, meaning you don't even get a soda or anything, you have to order and pay through the computerized snack bar and then they deliver it to your seat. If you ask for a glass of water they will give it to you but they don't ask. Also they did not pick up any trash until the very end of the 8 hour flight. You get what you pay for! Overall it was okay for me but it was a bit surprising that with such a long flight they don't offer even a soft drink or coffee/tea!"
Miinukset: "They charge extra for EVERYTHING, including water. And you can't even buy snacks or other food on board unless you have "pre-ordered" it. Movies are from the 90's ("classics" LOL). At the time of purchase and at check in, there was no way to select a seat."
Plussat: "The engine purred like a kitten. Seats, free videos, easy access to order drinks & food w tap of your finger. Friendly, courteous greets you w a warm smile. Spacious airplane."
Miinukset: "Norwegian airlines needs to tell their customers that their luggage was left behind in Stockholm. We are exhausted from the long travels & are even more pissed off when multiple customers kept waiting for their luggage. I felt even more horrible to the family that was taking a cruise the next day. Can you believe Norwegian airlines are closed on Sunday. Couldn't talk to customer service until Monday when they opened. Bad customer satisfaction;("
Plussat: "They accept two pieces of luggage per person. Great customer service"
Plussat: "Plane, crew and all other aspects on boarders very good."
Plussat: "The plan was on time both ways. They came around with water several times."
Miinukset: "The plane was old. The inflight entertainment didn't work and for a 7 hour flight that wasn't great. There was food served but the chicken & beef fished were terrible."
Plussat: "Checking bags is free!"
Miinukset: "There was very little communication about gate changes- the gate changed two times while we were at the airport"
Plussat: "The plane (787) is amazing - nice, quiet, modern, fast."
Miinukset: "Terrible seats and space between seats, I am 6' and could not fit my knees. Seats in economy are made for little children..Worst seat experience ever."
Plussat: "The new plane we took from London to Boston was clean, spacious, and modern. The staff was also very attentive and polite. Would absolutely fly Norweigan again!!"
Miinukset: "The staff didn't walk around and offer everyone water throughout the flight- you had to ask for it, which feels a bit needy. But they did deliver it quickly when requested."
Plussat: "Boarding by seat number made boarding go smooth"
Miinukset: "they do not even serve you water, when I asked for water they asked me to pay, it is not low cost Airline, very unfriendly staff, I will never fly it again. the staff border line rudeness and have attitude issue. 11 hours of flight in unfriendly airline, fod is served if you order it and allowed two cup of coffee and one softwdring."
Miinukset: "Wait to board and after time passes for departure, notice for delay only after expected departure time. No explanation. 1hr delay then they call to gate and everyone waits and another hour passes and no explanation given. Finally next boarding time passes and then gate change and plane change and we are notified they needed to get new crew. Finally board. Landing was terrible and I dont feel particularly comfortable ever flying with this airline again. Will rather pay more and fly klm"
koneessa oli liian kylmä
G
Huge delay
Flight delayed by an hour. Crew were great; happy and friendly.
Flight boarded very late and then flight took off over 2hrs late. No food and drinks provided at airport despite law. Then before landing in Berlin, crew announced that the flight was so delayed that the airport was closed for landings and flight was diverted to Hanover. Flight crew stated over the PA that buses would be waiting at airport to take passengers to Berlin. In fact, no buses or help was provided and passengers were left looking for their own way to Berlin at 1am, when there were very few options Bad bad bad conduct
The price should be cheaper.
I was charged £45.99 for not booking priority baggage. All I had was one cabin bag. This error should have been flagged up prior to us boarding I felt aggrieved, not taken care off. Just before boarding to be stopped with baggage. Please make sure you tick priority baggage for any hand luggage/cabin bag 10kg.
There were no info about 55 eur thst I had to pay, I have back with same aircraft and didn't had to pay any fees, it would be nice if you could said before. Maybe I don't have anough money
Only relevant because it is the only direct flight.... otherwise terrible
Fast, good loads in and out, totally worth of price.
It was late… the seat was so worn out I could feel the seat frame.
Nice trip
Hyva
1hr delay waiting on the tarmac. Very crowded boarding process.
Very friendly staff at the airport and onboard.
Boarding and special attendance not managed well by ground crew. Also to late in general. After 90 Min. delayed boarding, it was found that technical repairs of the plain were needed before taxying. Immense waste of time for everybody, Ryan / Malta Air seemed to be doing it all for the first time. Not acceptable.
Plussat: "There was no legroom, the sandwiches is missing (not available at all)"
Miinukset: "Onboarding was like for animalls. After we pass throug the gates, were sticked into the tunnel for 15-20 min in hot air..."
Plussat: "Priority boarding and luggage storage."
Miinukset: "The crew had no control over rowdy/drunk passengers. A shame as young children present. Not one request to calm down and refrain from shouting and swearing. Very uncomfortable and intimidating flight. Will not fly Ryanair again"
Plussat: "Short flight so not much to expect"
Miinukset: "We were left sit on the runway after landing waiting for a spot to park up"
Plussat: "Yes they was"
Miinukset: "All happy to help you when you need it thank you"
Miinukset: "We arrived one hour late and and everything on my arrival had to be delayed as well"
Plussat: "There was nothing great about Ryan air. We flew with Flybe on the way back and it was a much better experience"
Miinukset: "Very disappointed with Ryanair and lack of communication from kayak regarding the checking in process. This was our first time to Europe and we booked a last minute trip to Dublin. We arrived at the airport 3 hours in advance to check in and allow time for navigation. We waited in line for an hour only to know that we were either supposed to check in online or upstairs at the airport. We had 4 minutes to check in when we got to the front desk. Staff was incredibly useless and did not assist whatsoever. We had to logon the airport WiFi and watch the video then missed the checkin by 1 minute. This is absolutely unacceptable. We were then directed to another service department for a 55 pound charge each! Which was the same as our original flight. I did not receive any notification email to check in ahead of time. This was a very stressful time for my traveling partner and I and do not feel obliged to be paying the consequences given the circumstances. I am hoping kayak will honor us as loyal customers and reimburse us for these unforseeabke fees. This would be greatly appreciated. I can provide receipt and documentation if needed. Thanks"
Miinukset: "Over 2 hour delay, and they lost my checked bag."
Plussat: "Good price"
Miinukset: "They delayed us during the boarding"
Miinukset: "Departure was nearly 30 minutes late!"
Miinukset: "No reveling seat, no water available and no jet way."
Plussat: "What did I like: Price, punctuality"
Miinukset: "What didn't I like: Comfort (3h1/2 on these seats is inacceptable), embarcation through "bridge" in Madrid, outside stairway in the rain!"
Plussat: "On time and cheap"
Miinukset: "No issues"
Plussat: "Cheap! That's why we book right? The actual flight was fine!"
Miinukset: "Security and immigration lines were massively busy and incredibly disorganized. The solution was just to delay the main flights. And weird up stairs then downstairs again to get to the plane. Happens!"
Plussat: "Awful"
Miinukset: "Everything"
Plussat: "Nothing."
Miinukset: "In the past, you could accept to be hauled like cattle through the gate, walk to the plane under the rain, sit on a bench, be bother with scratchers, etc. because the cost was really low. Not anymore. Nowadays the generic name should be very-high-cost/service-ratio airlines. They charge you way too much for the same crappy service as always. Bye, bye!"
Miinukset: "When we got to the airport it was hard to figure out where we were supposed to go. Our boarding passes said we had to check in at the check luggage desk. It turned out that we would not have had to wait in line since we did not have to check baggage. I don't know why they need to check papers there since we already had our boarding passes."
Miinukset: "€50 charge for not booking online. No free snacks on flight."
Plussat: "The flight arrived on time and the plane was clean. When flights are this cheap I think it's naïve to expect anything more."
Miinukset: "Most of the bad things about Ryanair are consequences of their no-frills setup. People who fly with them have made the choice that low price is more important than luxury. The miserable bits about flying with Ryanair are: - The terminals/gates are frequently sheds (Grenoble, Bergerac), or in bigger airports the most distant and least well appointed (Liverpool). - Very little consideration is given to customer service (such as announcements for delayed flights). - The planes are as basic as can be, as is the service. - The scratch cards, food, drink, and all the "extras" you'd get as standard on other airlines such as included baggage, seat choice etc are all ways to boost profits given the low fares. - "They always leave late" - my theory is that the flight times are exaggerated so that they arrive on time at the expense of departure times, i.e. extra time is built in to the departure time to make up for cleaning / other gate delays. In short, flying with Ryanair vs KLM, BA, Virgin or Lufthansa is like taking a long distance Megabus instead of booking a seat on the train. It's cheaper. It's cheaper because it's a bit rubbish and a bit inconvenient. If you want a flight that's nicer, pay for it. Stop moaning about Ryanair."
Miinukset: "They charge me for checking 50 Europe I haven't seen something like this it has to be optional it is a steal.overal everything was bad .delay in flight no food or beverage they just want to sell things and products im very sorry about this company."
Plussat: "Overall was fine."
Miinukset: "The chairs are way far be replaced as they are extremely uncomfortable. Thanks anyway and all the best"
Miinukset: "They say that one carry on free but they should allow standard size which other airlines allows. So we have to buy new carry on for ryan air!! then don't call it free. It is really hassle travelling in Ryan air for inside flights when you have already came from US to Europe. you need to keep your luggage in storage or pay heft money at Ryan air... They don't even give free water! I agree The money you save on a Ryanair flight is not worth the absolute hassle they put you through, especially considering that you're liable to pay the difference in fees anyway."
Plussat: "Nothing"
Miinukset: "Rude personnel. Charge additional for printing my boarding pass and for my luggage, more than the price of the flight"
Plussat: "Nothing"
Miinukset: "They airport boards did not work so my original flight was missed"
Miinukset: "Delayed on both sides. Boarding process started too late and was extremely inefficient. Roof was leaking during the flight."
Miinukset: "If you happen to prefer to checking in in at the airport, be prepared to pay a 45€ fee.Ryanair wants their passengers to check in online via their app. If you check in via the website, then you must physically print out the boarding pass. Obviously this is ridiculous."
Plussat: "The crew were all very friendly. Smooth takeoff and flight, landing could have been better."
Miinukset: "We were late in boarding the plane, after we had our tickets scanned we had to wait almost 30 minutes in the tunnel to the plane just standing."
Miinukset: "Flight was delayed by an hour and a half. Rude staff."
Plussat: "I like the prizes.The flight is ok,safe,"
Miinukset: "I don t undestand why we must check our visa, Which visa? Uruguayan citizens dont need visa to travel to Europe. But to travel by Ryanair we must lwaste our time and nobody knows why. Please, I need an answer."
Miinukset: "seats are too crammed and uncomfortable"
Miinukset: "always delay"
Miinukset: "We had priority and the forgot to give us seat assignments. We missss our flight despite being there 2 hours early due to security (not Ryanairs fault). But it took us 3 hours to be reticle ted because they use a subcontracted staff who was closed. We were told to get our baggage and recheck, after waiting 50 minutes were told that our bags made our original flight-even thought that is against FAA regulations. Went back to ticketing and the Sipervisor told us that our bags did not make the flight and to go back to get them. Another 45 minutes and we were again told that they made the first flight. Happily they actually were at our destination when we arrived. Never again. And we paid more in change fees Han the ticket cost"
Plussat: "Our sits were covered in crumbs and the floor super wet"
Miinukset: "On time"
Plussat: "I like nothing, not even the price."
Miinukset: "It´s my first time and definitively last time flying with this type of cheap airlines, it was almost pathetic!"
Plussat: "The plane arrived on time to Rome. That's about it."
Miinukset: "Not much TO like. The biggest problem was having our luggage LOST for 90 mins after arriving at Rome. How does the plane lose our luggage on a DIRECT flight? And in that time items disappeared from one of our suitcases. Specifically, $60 U.S. And a set of Bluetooth wireless earphones. My fault I know for putting cash in a checked bag, but I KNOW they were in there when we left Barcelona. Just a huge lack of respect by their employees.But having to wait 90 mins to retrieve our luggage was just uncalled for. Also, having the flight crew acting like street vendors trying to sell items during the flight was very low class. I know you get what you pay for, but it felt very cheesy and unprofessional to have them moving thru the plane hawking wares."
Varaa halvat lentoliput $Helsingistä Berliiniin
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