Etsi halvat lennot reitille Helsingistä $[119-Jamaikalle

Plussat: "Seats were very comfortable. Plane interior was in new condition, including electronic window shade tinting."
Miinukset: "Staff was not particularly warm or attentive. Was never offered more to drink, and after asking for more wine was ignored."

Miinukset: "KLM lost my suitcase and did not deliver it until three days later... They refused to compensate me for having delivered the bag with broken articles inside (A pair of Rayban Wayfarers!)"

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Plussat: "15 years ago I told myself not to fly Delta anymore. But these 2 flights Detroit to Amsterdam and back changed my mind. I enjoyed the flight very much and I'm looking forward to the next one."

Plussat: "The crew tried to be helpful but were equally frustrated with the ground crew."
Miinukset: "Follow your own policies. Allow people to board (economy plus) with their hand luggage who have followed all the rules and chosen a seat in the front of the plane. My daughter and my KLM approved baggage were taken by the boarding crew while allowing other passengers to go with more than allowed"

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Plussat: "The crew was informative"
Miinukset: "Inflight sandwiches"

Plussat: "Food was great, enjoyed watching videos, staff very profession and friendly."
Miinukset: "Boarding was delayed and prolonged My Baggage was not transferred and was not available when I arrived in Dulles."

Plussat: "very nice crew"
Miinukset: "my baggage was lost"

Miinukset: "Not being 1 hour late"

Plussat: "The entertainment was amazing"
Miinukset: "The seats were a bit hard"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "This return flight was much better than the flight going to Amsterdam. I believe the biggest factor was the type of aircraft. The old 747 just didn't meet expectations. The newer 777 on the way back was much more comfortable, with better amenities."

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "Being fed was amazing and watching free TV was great!"
Miinukset: "I wish there were personal fans because it got uncomfortably hot sandwiched between people"

Plussat: "Helpful and kind crew"
Miinukset: "I wish there was WiFi"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Crew was amazing, seats were comfortable with enough leg space even without choosing extra space seats. It was my childhood dream come true to fly with KLM. It was really an exciting trip for me, just that it was short."
Miinukset: "Well, for me everything was on point. Those who have never travelled with KLM, I would encourage them to do so and I’m sure they will not regret."

Plussat: "Amazing crew"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "All good"

Plussat: "Crew was good"
Miinukset: "Food"

Plussat: "Service was great as usual. Food was very good and entertainment options were great so you won't have to be bored throughout the trip."

Plussat: "The flight started with a visit in the recently renovated KLM crown lounge in Amsterdam airport. I liked the various seating options and of course the upstairs bar. The service on board was attentive and efficient, the food options I really liked (especially the Chinese dish) but also the little touches like the nuts & gouda cheese which were served in small porcelain bowls. The seat itself was very comfortable when sitting and the structure gives a lot of privacy. However for couples or friends travelling it's a bit cumbersome to have a conversation even when sitting in seats next to each other. Overall my expectations were fulfilled."
Miinukset: "This seat is not ideal for sleeping for taller persons (I'm 185cm tall) as the space to put the feet is very narrow and it's uncomfortable when lying on the back (as one cannot put them in the natural resting position). Cabin temperature could have been a bit lower for my taste. Crew needs better training with regards to transfer procedure in Chengdu."

Plussat: "Flight duration"
Miinukset: "Very stingy with the drinks Cramped seats"

Plussat: "The flight AMS to MEX was smooth, very helpful personnel on board, we enjoyed a bit more space and the seat seemed a bit more comfortable."
Miinukset: "Besides the seat relative comfort, it did not recline much at all, i wondered what the extra money (at least $5 or $600) got us. The food, wine/ beer service was same as regular economy, the boarding took place at same time as economy, no drink before take-off if only sparkling water. And the plane was old generation 747 and the entertainment was same vintage: screen was not very bright and the selection of films was poor. No plug to charge electronics. We were disappointed with KLM when comparing with other airline companies offerings when you book in Premium Economy."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Nothing special"

Plussat: "Time and Good clean place.. in This case airpöane.."
Miinukset: "It was not entreteiment st all"

Plussat: "Great on board service from a very professional crew."
Miinukset: "Can't think of a thing."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Miinukset: "We did not get two of baggage at the destination."

Plussat: "On time"

Plussat: "Everything. A truly faultless experience!"
Miinukset: "Nothing"

Plussat: "Crew good flight was fine apart from delay due to fog in Amsterdam but kept informed"
Miinukset: "Flight was delayed due to weather in Amsterdam area"

Plussat: "The flight was very good, specially considering it was a daylight one. Staff was friendly and servicial. Tue food was above the industry's average."

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Plussat: "Crew was friendly..business class seat was very comfortable and seemed wider than most Nice power outlets great entertainment system"
Miinukset: "Row 6 in business is after the first 5 rows and Galley and restroom. Very awkward"

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "KLM had bumped us to a later flight for no reason and again we had to call with a long wait to get our original connection restored, However, we did not get boarding passes during checking in Europe and thus had to go outside security in Detroit to the main check-in gate and wait 30 minutes to get the error resolved. Then it was back thorough security and a rush to the gate to get there in time to board. Lost our original seat assignment and wound up in the last row at the tail of the plane. Extremely poor coordination between KLM and Delta who operated the flight."

Plussat: "Speed, crew, and reliablity."
Miinukset: "Food wasn't good, no entertainment or accessory plug ins, and seats were worn out! Not comfortable at all. Great leg room though."

Plussat: "The crew was very pleasant and professional. toilets were very clean adequate overhead space"
Miinukset: "Very uncomfortable seats in Economy Comfort. Legroom and recline were OK but the seats were extremely narrow. No evening meal and breakfast was minimal"

Plussat: "Unexpected surprise--even on a 1 hour flight at noon, they gave us a sandwich!"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Miinukset: "Fewer entertainment options than the delta flight. I got excited with that first flight."

Plussat: "Newer plane. Dimming windows, upgraded bathroom. Flight crew very pleasant."
Miinukset: "Boarding wasn't announced. Limited in flight movie selection. Food was average. Same dessert for both meals served."

Plussat: "They flew full speed to catch up with the delays."
Miinukset: "Departure was scheduled with one hour delay. When everyone was boarded they mentioned a leaking toilet. It took them 1,5 hours to disable the toilet. In the mean time, no drinks, no snacks, nothing. So we should depart at 18:00 but it became 19:30. Our first drinks and meal was no earlier then 21:00. The crew should have anticipated better that the technical problem would at least take one hour and give everyone a drink at least."

Plussat: "Captain was updating us with the delay status."
Miinukset: "You have to be gold to get the priority boarding. In other countries I can do it with my silver status."

Miinukset: "No snacks even for 1st class."

Plussat: "On time flight"

Miinukset: "A tv on plane"

Miinukset: "2 hour delay"

Miinukset: "50 minute wait for a gate to deplane. How could there not be a gate at 10:30 pm? It’s not like our arrival was a surprise!?"

Miinukset: "Pilots could have at least tried to talk to passengers on what was causing delays. Just silence"

Plussat: "My seat"

Plussat: "Nothing. The plane was late. The WiFi didn’t work. The plane was hot in 90 degree weather and after travelling almost 19 hours I needed a little comfort."
Miinukset: "At least make the WiFi better."

Plussat: "Nothing"
Miinukset: "Original flight was canceled and I had to find another way back to Tampa as this flight was 30 hours after the original flight."

Plussat: "The flight attendants were unfriendly and not very attentive. Although one person did get sick and caused the crew to be shorthanded that’s no excuse to not smile and be friendly. I wanted to throw away some beverage cups and no flight attendant came through for almost an hour. The food sucked."
Miinukset: "Much better food, even though we were economy class the food could have been better. Also, I was told and researched that there would be an AC outlet at my seat and all there was is a USB port. I rented a portable CPAP machine and couldn’t use it. Cost me $120."

Plussat: "It was all good nice crew and smooth flight"

Plussat: "Seat seemed smaller than previous flight BDL to MIA"
Miinukset: "On a short flight MIA to GCM AA has seat back screens. On longer flight BDL to MIA no seatback screens. Seems backwards logic!!"

Miinukset: "Because our first flight was delayed over 4 hours we missed our connection and had to be re-booked on the only other flight that still had seats that day. We had previously booked and paid for Main Cabin extra seats in the second row that included extra leg room and free drinks. We ended in an airplane with two exit rows, one near the front and the other near the back. Our seats were right behind the rear exit row in the back of the plane. The seats did not recline and there was limited leg look because the exit row seats were aligned differently due to the crew seat next to the door. Also, the bathroom was right in front of the row in front of us and so it was busy, noisy and smelled. Obviously we didn't get our free drinks either. Now I'm having to fight with American trying to get a refund of the money we spent for the Main Cabin extra fees. The fun never stops. I will never fly American again."

Plussat: "On time departure and arrival."
Miinukset: "Hard landing!"

Plussat: "Crew worked hard."
Miinukset: "premium service was good including extra seat space"

Plussat: "Although boarding took a very long time because the flight was full, the flight was smooth. The touchdown was awesome."
Miinukset: "I can't comment on food. I didn't get any."

Plussat: "Great passengers and crew"

Miinukset: "I would have liked more Rosé."

Miinukset: "The Crew Tried to take us from our seats so they could sleep in our seats. They tried to relocate us to the last row where the seats don't recline.they were very abusive and rude, we have it all on a body Cam and we'll lodge formal charges against American Airlines once we return to the States. Worse Trip EVER."

Miinukset: "Crowded, upcomfortable seats. Food for sale on plane all contains wheat, except potato chips. Other airline have a much broader selection of food."

Plussat: "Leg room and seats were comfortable,"
Miinukset: "Hidden bag fees"

Plussat: "The entertainment"

Miinukset: "The last cabin was very packed and almost there was no available seat. However, the front cabin was not crowded but a cabin attendant didn’t let me move to other seat at the front cabin even though I was sick and coughing a lot."

Plussat: "Seats were comfortable enough"
Miinukset: "They force you to get to the airport really early."

Plussat: "That we arrived safely and that the flight attendants were nice"
Miinukset: "Very uncomfortable seats again with no head rest. I have not had this on any flight of any length for a very long time. Most seats have the adjustable head rest. WHO EVER HEARD OF HAVING TO PAY ADDITIONAL FOR SEATS. AND I PAID TWO TIMES AS I CHANGED MY FLIGHT TO AN EXIT ROW SO PAID DOUBLE...TWO TIMES WHICH IS HIGHWAY ROBBERY."

Miinukset: "Flight was delayed for nearly 5 hours. There was no accommodations for the delay, except for apologies. Very limited snacks were provided, but this huge delay cut into our reservations and vacation in our resort."

Plussat: "The airplale MD 80 are old"

Miinukset: "Rude crew"

Miinukset: "At the beginning it wasn't clear the flight was operated by AA, but it is a failure of the British Airlines broker who sold the tickets. We almost missed the flight"

Plussat: "The flight departed on time, landed early, had plenty of entertainment, and the crew were pleasant."
Miinukset: "Check-in was problematic: the first agent claimed my luggage allowance was only one checked bag, even though the ticket said 2. Had to wait in a second line to fix it."

Plussat: "The flight wasn't totally packed, so no one got kicked off. There was room for all of the carry-on baggage. The staff was friendly and courteous. Flight was not on time, but early! Never have an issue with American!"
Miinukset: "The only thing that concerned me about this flight was that immediately when we left the ground, there was a very strange noise that occurred and stayed until we were above the clouds. Made me and a number of passengers concerned because none of us had ever heard such a noise from a flight ever."

Miinukset: "My audio outlet was defenct. So, no films. And my connecting flight didnt have any information."

Plussat: "Overall, one of the most enjoyable International flight experiences I have ever had."

Plussat: "Very quick connection"

Plussat: "appreciated having enough room for my knees not to hit the seat in front of me"

Plussat: "N/A"
Miinukset: "Our 10:40AM flight got cancelled. We had to wait in line until 1AM with regular check-ins to rebook for 8:40AM. When we made it to the airport again after limited sleep, that flight also got cancelled. We bought a ticket with LATAM which was a breeze. Throughout the following week, we tried calling them numerous times to have them tell us we had to loose yet more time by having to go to their Cusco office... but they couldn't resolve the issue either. We had to escalate this over the phone from their office so they would issue us a flight back to Lima at no charge to us. Now, I can only hope that they will honor this ticket but I'm not expecting much."

Plussat: "Really?! After all these years, you can't manage the boarding process or even attempt to create and/or keep ques? This part I have to say is not rocket science. Also, if you are going to offer carry-on baggage, then make sure you can honor it!No one took charge Or do we get to charge you $60 for the luxury of being able to check our bags to their final destination?"
Miinukset: "No one took charge. Those that refused to check bags when told they must due to no more overhead bin storage, all had room to put their carry-on in the overhead storage with room to spare."

Plussat: "Overall the flight was fine. There was plenty of room in the seats and leg room (economy). I'm 6'2" and never felt there wasn't enough leg room or hip room in the seat. There was good service throughout. There were good entertainment options. The food was very good. Arrived early. I checked to purchase this flight directly with AA but found it to be cheaper booking through Kayak choosing British Airlines. I will look here again to be sure."
Miinukset: "Beware of sitting on the aisle. Those drink carts can get you. This is true with any airline that uses drink carts. Also, I was seated in the aisle seat that went from four seats in the middle to three seats in the middle as the airplane progressed toward the back galley. I was in the last 4 seat across and was bumped constantly by people coming up from behind, particularly by one flight attendant. I will be sure not to choose that seat in the future."

Miinukset: "Apparently Finnair leases a Hilly plane and crew for this flight right now, so it wasn't quite the same."

Plussat: "On time"
Miinukset: "Cramped seats. Entertainment system outdated"

Plussat: "New plane, fair legroom, comfortable temperature, a couple nice FAs, couple mediocore ones."
Miinukset: "IFE completely broken, mediocre apology. Sat on ramp 15 min after push. Zero explanation or status update. Typical small pretzel or cookie and soft drink."

Plussat: "Paid for extra leg room...otherwise everything went very smoothly.."

Plussat: "Stewardesses tried to make up for disastrous management mistakes. One customer service rep was helpful when Kiosk refused to give me boarding pass or seat assignment or pay for baggage check--ALL USING MY AMERICAN AIRLINES ADVANTAGE MASTERCARD!"
Miinukset: "Change of airports from EWR-Oak to JFK/SFO after I had printed boarding passes. Got call from AA but when I picked up, no one was on the line. Equipment prob, they said. I think it was two half full planes and they screwed the EWR passengers. Manhattan was in gridlock because of UN session. I discovered change when I arrived to check luggage curbside at EWR. 3 hours of stop and go traffic to get there. See other box re kiosk problems. Boarding pass didn't have my TSA FTN so had to go back. Could not check luggage curbside. Got seat in last row when I noticed boarding pass had no seat assignment. They lost my luggage at SFO. There's more, but..."

Miinukset: "i decided to purchase a separate direct flight at a different time instead of changing my flight, only to be informed later when i tried to hop on the back end of my original flight, that they had canceled my ticket since i hadnt boarded on the front end of that flight. i had spoken to a customer service rep about my option before purchasing the extra ticket, and she did not mention that this would be an issue. then i had to pay extra to get back on my original flight."

Plussat: "I was so comfortable I slept - I never sleep while traveling"
Miinukset: "It was fine"

Plussat: "comfortable seating"

Plussat: "BA system down. Najor delays and long lines. Flight good."

Plussat: "Flying first class"
Miinukset: "This was just over an hour flight, but something in first class besides popcorn or potato chips would have been better. Maybe hummus or cheese tray? What happened to warm cookies with milk?"

Plussat: "I messed up royally, as a result, I missed my flight to Miami. However, they were able to put me on the available flight without the extra cost to me. Thanks a lot."

Plussat: "Same as above."
Miinukset: "Same as above"

Plussat: "The crew was spot on with there interacting with us passengers and very good doing there job"
Miinukset: "Food and drinks lol"

Plussat: "I landed safely"
Miinukset: "The infotainment system didn’t work. Headphones connection is faulty. Everything else was ok."

Plussat: "The staff are friendly"
Miinukset: "They didnt say any information to the passengers who had connecting flights. No one us that all passengers with connecting flight need to check out their luggages and check it in again. Now my luggage is lost.."

Plussat: "Entertainment, service"
Miinukset: "30 minutes of delay at least."

Plussat: "Smooth flight"
Miinukset: "No entertainment unless purchased. Seats were very tight -no leg room"

Plussat: "Pizza was terrible."
Miinukset: "No tobacco or duty free on flight. No wifi signal. Only if u rented ipad from them did u have wifi"

Miinukset: "Tight uncomfortable seats. Terrible food."

Plussat: "Second time on this flight and cant say enough good about the crew and food, they are fantastic. The movies are great."
Miinukset: "How do you loose bags between the gate and customs Being tied up in customs because they lost my bags when we arrived in Toronto. One and one half hour wait and the bags never arrived at the final destination for two more days.? The seats on a fifteen hour flight could stand to be better."

Plussat: "Cadence of service. Amazing plane."
Miinukset: "No free drinks"

Plussat: "The crew is always tops. Despite being out of coffee, they were good-natured and funny and kind."
Miinukset: "My seat was super uncomfortable for some reason. Maybe the cushion was coming off? I couldn't adjust it because the guy next to me was so tall and taking up so much room (not his fault!) So anyway my butt totally fell asleep because this weird hard line/bar was poking me."

Plussat: "On time"

Plussat: "Simple, straightforward, staff was great."
Miinukset: "No screens at seats (haven't been on an international flight in a long time without that!), seats are not very comfortable."

Plussat: "courteous flight crew"
Miinukset: "poor service at the gate....the staff does not care, does not answer questions, avoids looking into problems until the last minute I was told there is no way I will be upgraded when I asked and then when boarding I get an upgrade into a middle seat which I totally hated food is not good entertainment selection is ok"

Miinukset: "Flight late (30 minutes) as mostly with Air Canada, fortunately not cancelled this time as also common with Air Canada short distance flights Not enough space in overhead compartments for carry on. The lady at the boarding makes it sound like that is the passengers fault."

Plussat: "Friendly folks"
Miinukset: "My flight was first delayed, then cancelled, and there wasn't even bad weather at either airport. I still don't know why the flight was cancelled. My alternate flight had to be from a different airport and that flight was also delayed. I went from a non-stop flight to a flight with a layover... a 7 hour layover. Was not fun sleeping at the airport. On top of that, I had paid to select my seat and it wasn't honored on the flight back. Somehow I was unassigned because of the flight change during departure but I was still charged."

Miinukset: "flight got cancelled and was put on flight 1 hour later than originally planned."

Plussat: "Pillow, blanket, food provided. Inexpensive flight. Great crew and smooth flight."

Miinukset: "My husband went onto the plane in Toronto bite-free and left the plane in Toyko with over 20+ bites from what we assume were bed bug bites. This left us in a panic about dealing with bed bugs. Apparently, bed bugs on planes are becoming more common place! We've contacted Air Canada via email about a week ago and are waiting to hear back from them. Furthermore, the flight to and from Tokyo did not allow much time for sleeping. The flight attendants were going up and down the aisles very often with meals/snacks, drinks, duty-free, and charity requests. I was expecting a lull after the dinner meal where they would dim the lights and limit services for a few hours, but it did not happen. While impressive how many services were available it was a bit much and would have preferred less to allow for some quiet time. Finally, the return flight from Tokyo to Toronto there was a single flight attendant who was quite rude to the other attendants as well as passengers. While boarding a lady in front of us didn't have her boarding pass when entering the plane but was with her husband. This flight attendant asked her for the pass, and she said she knew where her seat was because her husband was right in front of her and they were sitting together (at this point we had our boarding passed check 3 times before even boarding the plane). The attendant raised her voice at the lady and told her it didn't matter and that she needed the pass. Within a few minutes, she was getting after a few flight attendants for insignificant things. This behavior continued throughout the flight, very unprofessional. This was my first time flying Air Canada and I was not impressed."

Plussat: "Onboard attendants were pleasant"
Miinukset: "No apology for lateness, flight boarded late, took off 40 min late, arrived 35 minutes late but we sat at gate waiting for someone to open it ?!, then another 15 min before bags started to unload Ridiculous but indicative of airlines You are not their valued guest or even their customer, you are a problem that needs to be solved and are consequently met with preloaded annoyance and a readiness to dismiss, placate at the best of times but definitely not please, impress, sympathize or satisfy. There is no evidence that it's even in their lexicon- not a part of their recruitment or selection process or training, ever! They're main focus and only positivity is saved for themselves. There may be a long line of concerned and anxious travelers but their priority is getting coffees for the battle ahead! They break their focused indifference only for each other and enthusiastically leave their post to satisfy each other's needs and attention. This has got to change! Why do we put up with such awful service for which we are the paying customer? Why are we, their customers, not valued? This airline makes record profits, provides less, charges for everything and increasingly delivers bad service, sometimes offensively bad! It doesn't cost more to hire a customer centric pleasant person, or incorporate guest experience into training or at the very least be friendly and smile! What if an airline just did that?! They'd differentiate themselves and develop a positive customer centered culture. Don't we deserve that, at the very least?!"

Plussat: "On time flight . Flight attendants are polite"
Miinukset: "None"

Plussat: "Flight crew were friendly"
Miinukset: "Ground staff were terrible and the ground crew mysteriously disappeared. Air conditioning was not working on the flight while it was on the ground. All passengers sweating for an hour on the tarmac. Flight arrived 2.5 hrs late resulting in a missed connection."

Miinukset: "Ei mahdollista edes ostaa internettiä 6h mannertensisäisellä lennolla"

Plussat: "Crew was very nice and helpful."
Miinukset: "Didn't like how we had access to wifi but only to use the air Canada app and not for our personal apps."

Plussat: "No issues"

Plussat: "Entertainment was good"
Miinukset: "If you're about to serve continental breakfast it doesn't mean that one little sweet pastry is doing that. Not good!"

Plussat: "Entertainment application was good"
Miinukset: "No meals at all"

Plussat: "Staff were friendly"
Miinukset: "Seats were narrow and sitting in aisle seat you were constantly hit every time cabin crew took trolley up / down aisle. Woke up by cabin crew banging into me."

Plussat: "In attempt to recover the failure, they gave one complimentary drink."
Miinukset: "Planes got messed up which caused groups to get separated. Plane went from a two aisle plane to a single aisle. They had some sort of excuse but I am sure it was primarily to save money since the flight was not full. In flight entertainment kept restarting and the head jack hardly worked. Flight was delayed over an hour due to the plane switch. Also, to top it off they had one attendant that was dutied out so we had to wait longer for another flight attendant. This should have already been figured out before. I have flown Air Canada a lot and this was just not like them. Quite disappointed."

Plussat: "The flights were on time."
Miinukset: "Plane seating is so cramped, very confining. Seems worse all the time. Tall folks suffer! Airline counters not well staffed at Ft. Lauderdale, ridiculous long lines moving extremely slow. Plane full to capacity, not pleasant. They charge for everything and Rouge even worse."

Plussat: "My connecting flight to Yoronto was very late and I missed this flight. air Canada was awful. My last trip with this airline."

Plussat: "More comfortable but because we payed $200 to fly emergency exit"
Miinukset: "That we had to pay $200 for emergency exit"

Miinukset: "Not enough food or beverages"

Plussat: "Flights left on-time. Leather seats reclined comfortably. Crew offered plenty of food & drink throughout the flight. I would definitely consider booking again with Air Canada"

Plussat: "The crew was friendly and polite."
Miinukset: "You really need to make those seats somewhat more comfortable. I'm an average sized person I think, 5'6" and 150 lbs, but I found the seats very hard and generally small. Also, please stop serving those hot pockets as a snack and please top charging for potato chips!"

Miinukset: "The flight was fine, but when I got home, I had two charges on my credit card from Air Canada. When I called, the woman didn't know what they could be for, so she told me to email Air Canada flight feedback. I still haven't heard from them."

Miinukset: "my luggage and my baby's car seat was delayed. I arrived at 10 pm and my luggage and baby's car seat was missing. I was told they will deliverer it to me the next day, but I have not received my stuff now its been two days"

Plussat: "Was arbitrarily assigned a seat with extra legroom. No excessive turbulence; landing was smooth."
Miinukset: "I was among the last to board and had to place my carry-on under the seat in front because there was no room in the overhead bin. This kept me cramped the entire time despite the "preferred" seating. Soft drink servings were really skimpy."

Miinukset: "Great"

Miinukset: "My one checked bag did not arrive with me. Not sure where the delay was."

Plussat: "The food was pretty good, and the staff were nice."

Plussat: "The crew was fantastic, and checkin was a breeze."

Plussat: "The pilots did an amazing job navigating around a passing storm."
Miinukset: "Flight boarded late and then was delayed on the tarmac for an hour to unload baggage for passengers that did not make the flight due to security/customs. Minimal legroom"

Plussat: "Great route! I went to Italy and this has been by far the best route and airline choice. Friendly staff, nice layove in Toronto"

Plussat: "The crew was very nice and friendly and the flight was smooth and short."
Miinukset: "During boarding, there were too many passengers for seats, so one woman had to leave the plane. Also, 8 people (on this very small flight of maybe 16-18 total passengers) did not get their luggage, including me. They said it would likely be several days before I could get my bag back, which is unfortunate because it contains most of my clothes, my glasses, and all of my toiletries, so I'm going to have to go buy some new ones while I wait for my bag to come home."

Plussat: "The ground staff were vl.ery helpfull"
Miinukset: "The seats were the most uncomfortable that I have sat in in my 60 years of flying. It was a nearly full plane and they ran out of some of the breakfast food by rhe third row was being served. I would not fly on Air Canada Rough again."

Plussat: "Very good individual entertainer system in seat backs of new boeing dream liner."
Miinukset: "Called in advance re special veg meal but they didn't have it at mealtime."

Plussat: "Everyone was very kind and helpful. I am glad to try Air Canada for thw first time this time."

Plussat: "The flight 723 left on time. From LA Guardia...the flight was smooth...the aircraft was clean and the inflight though hurried was efficiently carried out by a couple of pleasant looking air hostesses."
Miinukset: "Nothing really ...I like to fly Air Canada"

Miinukset: "1. I ordered kosher meal, and we haven't because it finished. 2. The flight was full I couldn't findo a sit with my kids. I sit separately."

Plussat: "Upgrade to business & crew"
Miinukset: "Crew must learn French! Announcements were again incomprehensible."

Miinukset: "Late crew caused delays"

Plussat: "Nowaday, United airline is nothing good but transportation."
Miinukset: "Flight attendants are old and seem like they don't happy with their job."

Plussat: "Flight was good and I am satisfied."
Miinukset: "My entertainment set didn't work because the headphone jack was broken so that was a major bummer."

Miinukset: "Mechanical issues caused delay, unavoidable. Crew was friendly and kept us updated."

Miinukset: "No TV Screens, everything needs to be purchased on board."

Plussat: "Nothing. I didn't take the flight."
Miinukset: "They didn't get me to New York. Our original aircraft was stolen to use for another flight. So we needed to wait for another plane that wasn't due until 90 minutes after our scheduled departure. This second plane had maintainence issues. After 4 hours waiting I got on a Delta flight."

Miinukset: "No available gate after landing required an extra 45 mins. Not fun with a 2 year-old"

Plussat: "Food"
Miinukset: "Movie selection, seats, and the 5 old movies they had on repeat."

Plussat: "There were extra seats due to few passengers. We were very timely in leaving and landing. The dinner was good. I had pasta with spinich and a red and white sause. Very tasty and hot. They came around with plenty of water. The ticket price was very reasonable."
Miinukset: "This flight was on United. So, there was no internet to purchase as the emails from Lufthansa claimed there would be. I woke up in the middle of the night and went to 3 open seats and laid across them. It was dark and I did not realize that I had moved to Economy Plus. The flight attendant told me that I should not have been there, that she could have charged me for the difference in the seat. Prior to this I felt pretty good about the flight. There was no reason for her to treat me that way. It was apparent that it was a mistake and not done purposely."

Plussat: "Flew First Class, so: - Got to eat an drink good stuff... - Plane/seats were clean"
Miinukset: "But it could have been Economy because: - Had to ask for everything, even a greeting and a welcome aboard drink - Cabin Crew's attitude was very poor; the looks we got! - There was no on-board entertainment or Internet available - Crew gave us outdated customs forms so everyone was delayed because we had to locate proper forms and fill the out upon arrival"

Miinukset: "Luggage took 30 minutes to get to pickup and it was covered in vinegar. The snacks on the ride really stink. A little bag of pretzels. Boarding and I boarding took forever"

Plussat: "The crew members were very professional and helped me find a place to store my carryon so I️ did not have to check it in. Also the meals were great and follow with mango sorbet and bottle of water."
Miinukset: "The back of the plane was very loud and noisy due to the engine."

Plussat: "Boarding was smooth and entertainment was ok"
Miinukset: "In a 12 hrs journey only two meager meals were provided."

Plussat: "Everything"

Miinukset: "Trail mix was gross, the child sitting next to me spilled her soda all over my pants and throughout the flight kept purposely touching even after I and her mother told her to stop."

Plussat: "It's a plane and it's a flight"
Miinukset: "I don't understand the stripped down ticket where I have to check in my carry on and only allowed a personal item. The same exact plane flown by Air NZ allows all passengers a carry-on plus personal item."

Plussat: "Always love flying United. They even gave my mom the extra snacks since she mentioned how amazing the new snacks were and they were so nice!"

Plussat: "Least expensive and quickest trip"
Miinukset: "Not always available on return trip"

Plussat: "I wasn't so cramped this trrip"
Miinukset: "Took forever to land freaked me out a lil bit"

Plussat: "NOTHING"
Miinukset: "We were forced to deplane in DC and instructed to go to the United customer service counter to arrange our missed connections in Frankfurt. After standing in line at the United counter for 2 hours, we were told to go to our gate to re-board our plane. we wasted all that time standing and all but 2 agents had left the counter to take a break. it was EXTREMELY STRESSFUL not knowing what would happen to our missed connections. when we reboarded WE still did not have connecting flights.Also, on the United flight to Frankfurt, I had a premium economy seat and it was HORRIFIC. the extra leg room did NOT make the seat more comfortable and I SUFFERED greatly because I am recovering from an injury. Upon arrival in Frankfurt, after a great deal of begging, I got a hotel room for the night and upgrad to economy premium for the flight from Frankfurt to Addis. that Lufthana flight was better because my seat reclined somewhat but still I had a great deal of pain throughout the flight and I would have preferred to have been upgraded to business so that I could lay flat to ease my physical pain. Overall, the experience was extremely STRESSFUL and painful and the only way, I feel that Lufthana can repair this situation is to give me a free upgrade to business on my flight home.to Miami"

Miinukset: "United was unorganized and they acted as if these cancellations were no big deal. Those two days that we missed could have been spent at work. Now I have wasted PTO time that I can't get back and wasted money at our resort that I wasn't able to get back. One of the agents at Bradley International Airport Sammy put her hands on my friend and screamed in her face USING FOUL LANGUAGE with a line full of people and their children waiting to check in. It was unprofessional and uncalled for. We did get police and management involved. The overall experience was terrible."

Plussat: "Flight was on time"
Miinukset: "Snacks are so miserly!!!"

Plussat: "We liked the crew, they were helpful."
Miinukset: "We did not like the video on the United flight that used the app. We were not told about this until it was too late and the instructions were not good for how to get the app--they were misleading. I had to go to the app store, not the United website. Also, our seats were changed without our knowledge and the flight description for the flight from Austin to Washington, DC, specified complimentary lunch and there was no lunch unless you wanted to buy it. This should be more clear, so that I can bring my own lunch if there will be none provided."

Plussat: "The atención!! Was really good"

Miinukset: "Delayed because of no crew members"

Plussat: "I liked that the flight was on time"
Miinukset: "I did not like the absence of much food for breakfast on economy"

Plussat: "I fainted on the plane from dehydration. The flight crew took care of me really well. They helped me get fluids in and checked in on me frequently. I am deeply in gratitude to the crew."

Miinukset: "The small commuter planes used for the trip are not smooth rides at all. Very uncomfortable"

Plussat: "I finally made it home and my luggage wasn't lost thus time."
Miinukset: "Boarding was slow, staff was cranky, literally had my bag of snacks thrown at me. Overall what was expected of a united flight."

Plussat: "I cancelled that flight... Hope my refund is coming soon"

Plussat: "The crew loading us didn't prepare properly before loading passengers. They called group #s together instead of one at a time. Which resulting in someone with a lower boarding # having to check their bag because their wasn't enough overhead space. Flight attendants were very rude when approached by the problem."

Plussat: "The flight itself was great.. However the experience at the airport was terrible.. After placing several calls prior to my departure date to confirm that my 40 inch TV was ok for transportation , it wasn't until I got to the airport to find out that I was unable to take the TV or the TV stand.. I live in Philadelphia and had nowhere to leave it causing me to give it to a stranger in order to make my flight . I am very distraught that the information indicating there was an embargo restricting the transportatione of TV greater 32 inches or boxes to Montego Bay was not given during any of those calls.. I don't understand why that information was not sent in an email prior.. On top of that I placed a call to customs in Montego Bay and was adviced that the embargo is enforced by the airline not customs... If I could some how get some answers regarding this I would appreciate it..."

Plussat: "Economy+ seats were very nice. Gates were close."
Miinukset: "Having content viewable on your app is fine, but finding out last minute that for some reason your device doesn't work with the system is annoying. There didn't seem to be any food or drink service, which was odd."

Miinukset: "no free internet"

Plussat: "Short flight (51 minutes) and since we were late boarding, they made sure passengers with transfers were loaded first (this was so they didn't have to risk checking their bag but was not clearly communicated)"
Miinukset: "Flight before arrived late but this wasn't clearly communicated, just that we were delayed."

Plussat: "Seat is comfortable, and it is nice to be able to recline without having to worry about the person behind you. You still have room to spread out without interfering with the person in the seat next to you."
Miinukset: "No food because the flight is only 1 1/2 hours long. There should be a larger variety of snacks. Maybe there are and they just weren't presented. First Class lavatory is apparently for anyone now."

Plussat: "I loved how helpful and kind the staff was. There was an issue with seating and they sorted it out in a quick and professional manner."
Miinukset: "The seats were uncomfortable when sitting for long periods and the seatbelts could have been a little bigger."

Plussat: "Crew"
Miinukset: "Baggage didn't make next flight"

Plussat: "What can you say ?? It's a 20 minute flight on a tiny cramped plane but it got us from A to B on time. Crew was as friendly as they needed to be. Landing was very hard."

Plussat: "Super crew, slightly more comfortable"
Miinukset: "Economy seats are never great."

Plussat: "Didn't like that we have to pay for everything like food & tv"

Miinukset: "It was very crowded"

Plussat: "The flight"
Miinukset: "No pretzels or cookies. One of the flight attendants was a bit over the top trying to be cool. It came off as obnoxious."

Plussat: "The attendants were very kind, polite and efficient"
Miinukset: "1) Seats barely recline beyond 90 degrees. 2) person behind me had knees jamming against my seat the entire flight. 3) Food was unimpressive. was on British Airways a week before and it was great. 4) Paying for cocktails on a long haul flight is absurd. 5) Instructed to "download a ridiculous app" for entertainment. 6) I couldn't get WiFi in the airport to function!!! so was at a loss. I was traveling overseas for God's sake. IN a foreign country. 7) Outlet to plug my power sources for mobile devices into was not functioning."

Plussat: "Very little to like"
Miinukset: "First : I bought Lufthansa tickets but was flown w United. Rude staff terrible food and unbearable seating no tv monitors per seat. I travel to Europe 4 time a year... This was without question the worse"

Plussat: "My flight were on time and early. The flight was great, i had no issues"
Miinukset: "The Line to go through TSA was sooo long. Was not nice to disability passagers. Was very upset"

Plussat: "The entertainment"
Miinukset: "N/A"

Plussat: "Average to great flight experience. Boarding seemed quicker with their group signs for everyone to line up at."
Miinukset: "No complaints."

Miinukset: "Delays"

Miinukset: "My flight got cancelled twice due to the blizzard in Denver which was understandable. I rebooked a flight for the next day. Flight was supposed to leave at 9:56am. Flight did not depart until 5:20pm. The worst part of the close to 7.5 hour delay was the fact that they would delay it every 30 minutes or less so you couldn't really go anywhere without potentially missing boarding. No one could provide updates as to why the flight was being delayed after 1pm."