Etsi halvat lennot reitille Helsingistä $[185-Omaniin

"Experience in IAD could have been lot better. IAD is one of the worst airport ik n terms of service. Chennai is also equally worst with too many bureacracies."

Plussat: "Yes"
Miinukset: "On time performance."

Plussat: "Excellent crew and great food."

Plussat: "Food is delicious"
Miinukset: "Paid WIFI this time was horrible for the half of the trip WIFI don’t work"

Plussat: "Attentive and friendly crew, leg room"
Miinukset: "Need to serve better food in economy. There is a little more legroom in economy compared to other airlines, however, the seats are tight. They are not wide enough. Need better movie selection."

Plussat: "Crew was terrific. Great service. New aircraft are comfortable too."
Miinukset: "Food. Meals are of poor quality. Bland in taste and rubbery texture."

Plussat: "Amazing staff"
Miinukset: "Uncomfortable seats and poor entertainment systems"

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "The entertainment was good."
Miinukset: "The food, while it tasted good, made me a little sick because it’s pretty unhealthy. I am vegan and would have like lower calorie option meals. I tried to find an option on the app to order special meals, but couldn’t. It would be good if Qatar made it easy to order special meals on their app."

Plussat: "Flight was on time, baggage was quick, got out of airport and on my way."
Miinukset: "Deboarding out on the taxi way in Doha, then busing us to the terminal, took a long time, we were dropped in front and had to go through security again, should have been an easy connection but ended up rushing. status boards in Doha are not that clear, change a lot"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The crew was amazing. I upgraded to business class and am so happy I did for the 16 hour flight."

Miinukset: "Excellent service !!!"

Plussat: "Amenities like, Tooth Paste, Brush and Headphones."
Miinukset: "Liquor and Wines needs Varieties."

Plussat: "Crew was exceptional. QSuite very comfortable."

Plussat: "The hospitable from the crew, the food was great, but i miss my separate connection flight, eventhough i was on time to board, they boarding desk told me my bag is behind, so they could not let me fly. I bought another ticket for my connection flight."
Miinukset: "Becouse of flight delays, travelers have to make sure they booked their ticket having enough time to thier connection ."

Plussat: "Great"
Miinukset: "Everything thing is fine"

Plussat: "Staff were fantastic."
Miinukset: "Better movies please."

Plussat: "Everything!!!"

Miinukset: "During check-in, I observed inconsistent application of rules with respect to hand luggage. My carry-on and laptop bag combined were 12 kgs and was told that I had to pay excess baggage fees. While, there were quite a few people on the plane whose hand luggage was clearly above 12 kgs."

Plussat: "Phenomenal sericve Left my earbuds on the plane ther were returned before my next connection"
Miinukset: "Service service The q suite the airport and more service"

Miinukset: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Plussat: "I liked their customer service, food, and the flight attendants were friendly. They have a very nice shopping mall at Hamad International Airport in Doha, Qatar."
Miinukset: "They have less space to move your feet and after a while your left knee begins to hurt because you have been sitting in the plane for a long time. Whenever I asked to get a drink of water or soft drinks, it took the flight attendant 10-15 minutes to arrive with my drink. I understand she was occupied with other duties, but she should have made me her priority."

Plussat: "Service, attentiveness, food."
Miinukset: "lack of ability to pay to upgrade even though there was plenty of empty business class. (Almost all seats were available)"

Plussat: "Friendly staff"
Miinukset: "The food was very poor"

Plussat: "I was surprised with the quality of gluten free meals served for me, it was well organised and taken care of where I never had to wait. My flight schedules were changed few days before departure by Qatar Airways, but only thing I had to do was to confirm that I have noted, my seats and all the rest of details intact, excellent."

Plussat: "Leaving that god forsaken airport after hours of waiting in lines."
Miinukset: "Everything"

Plussat: "Everyone at Qatar Airlines is amazing. The service and inflight accommodations are great, and they are always looking for how to make your travel more comfortable. I highly recommend!"
Miinukset: "It would be nice to have socks to put on for when I want to take my shoes off."

Plussat: "Great service and great meal options!"

Plussat: "They printed all 3 of my boarding passes for my connecting flights when I first checked in, made me worry about less"

Plussat: "Good, drinks, service and entertainment system."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Very friendly crew. Plenty of food and options. Always coming by with snacks, or towels, or drinks."
Miinukset: "Seat width is always an issue in economy, but nothing unexpected."

Plussat: "Food was great and one of the flight attendant, who is a Filipina (didn't have the chance to get her name :() is very accommodating and very nice."

Plussat: "Very kind & friendly crew. Boarding was smooth & flight was comfortable. Food was good considering it's airline food."

Plussat: "Flight was very comfortable and a pleasant ride"
Miinukset: "food service could be a bit more prompt"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Miinukset: "Dirty old plane"

Plussat: "Had the best flight experience of my life. Comfort, food & especially service was excellent."

Plussat: "Airport staff were friendly, Flight crew were good. I was in an exit row so I can't comment much about normal economy, but my legroom was fine. lots of movies to choose from. Deplaned onto a bus, that took us right to the Transfer Security which saved me a recently long walk."

Plussat: "on my flight from bkk to Doha all the flight attendants were very helpful. One in particular with the name Mary Jane, was very helpful and she stood out among the rest. Thank you for your kindness and help when I couldn't eat some of the foods on board. Whom can I write an email to so that I can be sure that she gets noticed for her work? Thank you"

Plussat: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Miinukset: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."

Miinukset: "Seats were not very comfortable for economy class for a journey as long as these ."

Plussat: "Hospitality"
Miinukset: "NA"

Plussat: "Service outstanding"
Miinukset: "Nothing"

Plussat: "Their food and crew was good."
Miinukset: "Seats are very small now and the entainment system was all messed up that day for the whole plane. We were trying to watch something else and system was playing something else."

Plussat: "Seats in Business Class are heaven. You get quality rest. Very spacious. Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). On board crew very helpful and polite with a minor exception"
Miinukset: "Food is good but should have option of healthy sides (steam or sauteed vegetables dor example). Too much potato. One flight attendant with an attitude can affect overall experience. Not sure if because of inexperience or just the wrong way to approach customers. I could tell this person was struggling trying to be genuinely nice. Complicated process to upgrade from economy to business"

Miinukset: "Luggage was lost"

Miinukset: "A little crowded but still great service."

"On board WiFi did not get connected."

Plussat: "The crew was great and friendly"
Miinukset: "How can you ran out of wine on a flight"

Miinukset: "My bags were misplaced I have to wait for an extra day to get it"

Miinukset: "The business class seats on Turkish fully recline which is my top criteria. The window seats don't have direct aisle access though. The food was good as always on the flight. The weakest part of their offering is in the entertainment area where the movies are out of date and the TV series haphazard."

Plussat: "Seating was comfortable and again great staff."

Miinukset: "The flight was late, with no explanation."

Miinukset: "Rude crew.. i am elite plus ..i can only imagine how they treat people with no status"

Miinukset: "Delay flight from Istanbul.."

Miinukset: "Huge delay on the flight + no power for part of the waiting in the field + very bad information in the airport about where to find the gate Overall a terrible flight experience"

Miinukset: "My bag didn’t come"

Plussat: "Entertainment options good"

Plussat: "I liked the vast variety of entertainment"

Plussat: "The crew was really friendly and responsive. Boarding was easy and hassle free because Business class passengers had to go through a seperate gate to board."
Miinukset: "The food was OK, especially the appetizer as it was all cheese and since I dont like cheese, I rate it poor. The inflight entertainment was good but there was a lack of choices in music and tv shows."

Miinukset: "The air conditioner on the plane was not working making the flight uncomfortably hot the entire flight."

Plussat: "Liked the food"
Miinukset: "the yelled at my mom woke me up from sleep abruptly took every opportunity to confront me Flight attendants were aggressive"

Miinukset: "My baggage was lost and I have yet to receive it."

Plussat: "Boarding, on time"
Miinukset: "Food can be better. Steward never brought the blanket and it was cold. Entertainment is not good and game did not work."

Plussat: "E"
Miinukset: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "Overall it was good."
Miinukset: "The crew is really not aware of how to deal with passengers of various levels. They don't seem to have the sense of responsibility..."

Plussat: "The service was great and the price was the best out there. Everything about this airline was great except for the boarding process in Istanbul."
Miinukset: "The boarding process in Isanbul was third rate. We went through five security screenings at the gate after having gone through airport security. We were crowded into a space that wouldn’t have accommodated a group half our size. Then we were criwded onto busses to stand and wait about 20 minutes while others cleared the five security screenings."

Miinukset: "they cancelled the flight 1882 3 days in a row without any clear explanation which is unacceptable. I had to spend many hours in a line each day to rearrange my flight."

Plussat: "Crew was helpful and supportive, snack was good"
Miinukset: "Good was good, but not exellent.,entertainment was good, but need more latest movies. Overall, it's good flight, but not the top class"

Plussat: "Convenient. Good price."
Miinukset: "The flight from Istanbul to Alexandria showed departure time 1:30 am, but in reality, it departed at 12:30 am. It wasn't a problem for me but it was confusing."

Plussat: "including new releases"

Plussat: "Capitan."
Miinukset: "Very bad seats."

Plussat: "Crews were cooperative."

Plussat: "Wonderful crew, food and flight in general. Pleasant and cheerful crew."
Miinukset: "The entertainment system did not work on my seat. Not a big deal, but inconvenient."

Plussat: "Boarding was easy"
Miinukset: "Food, service and very mean crew. Upon landing in Istanbul no guidance is provided about your next flight and nobody helps. Very crowded and small airport."

Plussat: "The food was delicious. I loved that there were blankets, pillows, and headphones for everyone and they were not at extra cost. We also received care bags with lip balm, socks, slippers and a night mask as well as a toothbrush and toothpaste. The flight did not seem like 12 hours. Thankfully."

Miinukset: "Very poor experience , no clear gate assignment prior to boarding , i missed this flight due to no gate info poping on the monitors. Bad customer experience , No manners no proper English, By Far the worst experience."

Miinukset: "We had to wait about one hour after sitting."

Plussat: "Food, crew, comfort, not a full flight, enough room for everyone"
Miinukset: "Plane was one of the old ones but I understand why it was used on small hauls, but it could definitely be upgraded to provide the top of the line service and luxury Turkish is known for and stands for."

Miinukset: "The additional security check for flight from Istanbul to US was somewhat unpleasant as women were called out from the line to be separated from men for security check. They should have wait for each family to come up for their turn to be checked, so families would not need to be separated for a while."

Plussat: "THE FLIGHT ITSELF WAS GREAT. VERY PROFESSIONAL AND COMFORTABLE FOR A 12 1/2 HR. FLIGHT. MY WALLET FELL OUT OF JACKET AND WENT UNDER SEAT, AND THE MAN BEHIND ME HAD TO HAVE TAKEN $400.00 FROM MY WALLET BEFORE I NOTICED IT WAS MISSING...AND ONLY GAVE WALLET BACK WHEN CONFRONTED LEAVING PLANE."
Miinukset: "FELLOW PASSENGERS WERE NOT THE BEST. CREW WAS EXCELLENT."

Plussat: "Complimentary travel kit was a life saver."

Plussat: "The flight and crew is always great"
Miinukset: "Food and not a great movie selection"

Plussat: "Great flight, crew and experience."
Miinukset: "Breakfast selection was a bit subpar"

Plussat: "Great food, comfortable seats, Caring staff, Good TV quality and programs."

Plussat: "Pleasant service, good food, and excellent entertainment"

Plussat: "surpassed our expectation"

Plussat: "Service was great food and drink"
Miinukset: "The air conditioner was not on, it was too hot in the plane."

Plussat: "Food, boarding"
Miinukset: "Leg room was limited"

Miinukset: "I cannot begin to describe the plethora of issues I had with TK following the military coup. Aside from not answering emails or phones for days, even after getting in touch with someone the instructions I received were apparently only to waste my time because in the following correspondence it became clear they never intended on issuing a refund. I am a Military service member and was not authorized to take the flight I had booked, so after explaining the circumstances and submitting the requested memo...no refund! I will advise all my people to steer clear from Turkish Airlines."

Plussat: "Nice onboard entertainment system"
Miinukset: "Extremely rude flight attendants. Did not care at all for customer service. Do not expect western standard service ! Service is 3rd world."

Plussat: "Food crew movie selection"
Miinukset: "Both flights were late and I missed my connection"

Plussat: "Everything was excellent"

Miinukset: "Changed boarding gate 3 times and then put us in a crowded stand up room only 10 minute shuttle to the plane where we then had to climb steep stairs with carry on luggage to enter the 777."

Plussat: "The Turkish Airlines Boeing 777 was beautiful. And so was the cabin crew and the service they provided. Entertainment System was fantastic. TA puts U.S. airlines to shame."
Miinukset: "My connections in Istanbul (which is huge) were a little chaotic and stressful. Most flights seem to be deplaned are boarded using transit busses - didn't really care for that - but the international terminal was pretty spectacular. Though there weren't enough places/outlets to recharge electronic devices and finding free WiFi was tricky - finally found some in a nice little cafe! Overall, I'd rate IST 4 Stars outta 5..."

Plussat: "I liked the good timing and the comfort seats with good service."
Miinukset: "I wish if they give more than one bag with more weight to be 2 traveling bags and 40 kg for both."

"It was connect flight in Frankfurt and we check the passports and COVID tests 3 times during the transfer! And the last station at the gate stop my husband and double check his documents"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Plussat: "the crew was great; super well prepared ladies with professional behavior. my compliments. also the snack was excellent and finally no junky food but a healthier offer. bravissimi!!!"
Miinukset: "nothing"

Plussat: "Good crew, comfort and timing"
Miinukset: "I got what I expected"

Plussat: "Nothing"
Miinukset: "Definitely the food!!"

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "okayish"
Miinukset: "delay could be complimented by faster speed"

Plussat: "The crew was professional and polite"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Standard German efficiency. Neither good nor bad."
Miinukset: "Nothing"

Plussat: "Movie selection. Flight attendants very polite and friendly and helpful. Roomy upstairs with room to stretch and stand."
Miinukset: "Poor wine selection (one red one white) Flight attendants overserved alcohol to passenger in my area to point of slurring and not walking off plane. Food..bread hard and poor."

Plussat: "Good Service , and overall friendly crew"
Miinukset: "Automaten Check in / boarding Cards, is hard for some people and took really long . Extra help on these machines would be good"

Plussat: "The plane, entertainment and crew (except for the one flight attendant who seemed to think she was too good for the job). The personal at the airport were very helpful."
Miinukset: "A flight attendant was impatient with children, cranky and rude. Other members of the crew were very friendly and let my son check the second floor and cockpit. There was only one choose of main course."

Miinukset: "Was assigned worst seat on plane. Engine vibration on seat back"

Plussat: "Nothing!"

Plussat: "Short and comfortable flight"

Plussat: "One of the crew members was very nice. She made an effort and acknowledged my kids. The rest of the crew wasn't friendly."
Miinukset: "We were literally the last ones to get food. My child didn't actually get a meal. The only option left was fish, we do not eat fish. Our bag didn't make it. We were assured it will be delivered same day. It wasn't. It was Christmas and we had to drive to another airport to get it otherwise we would have been left without the luggage for the entire holidays, our gifts were in it. We had to spent time away from our family and drive 2plus hours to get the bag."

Miinukset: "The flight attendant did not give me any meal and there were ppl seating in my row who got. SHE completely ignored me"

Plussat: "I am so angry and annoyed with Kayak! You are thefts and lyers! I got the tickets from your site where NOWHERE were mentioned « no laggage included ! At my suprrise we had to pay extra money to check in our laggage. I will never again will book thru your site and will always tell everyone how dishonest are you are. Your telephone support staff is unsupportable ! The best to get tickets directly through the flying company, their sites are honest and correct!"
Miinukset: "I hate KAYAK since they are dishonest and not reliable ! Never again.I have nothing against LUFTHANSA !!!"

Plussat: "crew"
Miinukset: "food seats were not equipped with personal TV screens"

Plussat: "The crew was friendly and respectful"
Miinukset: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Pretty much everything. A joy after the Condor flight"
Miinukset: "What's not to likr?"

Plussat: "Crew was friendly and professional."
Miinukset: "Seat wasn't the best in premium economy. Quite hard with little support."

Plussat: "Seat comfort, service excellence"
Miinukset: "Quite outdated movies on entertainment system"

Plussat: "I liked the food - especially vegetarian options."
Miinukset: "There was very limited vegetarian food available, should have been amply available. The crew was running around to get more veg meals."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Our stewardess from Toronto to Germany was the best that I have ever had."
Miinukset: "Great trip."

Plussat: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Miinukset: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."

Plussat: "my favorite airline"

Plussat: "Great"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "Staff on the plane Degree of information about the issues we encountered"
Miinukset: "We took off late which had me miss my connevting flight in SFO. Pilot indicated he would try to make up lost time but in fact we lost even more time"

Plussat: "Everything but..."
Miinukset: "Took over an hour to get my bags at SFO after a 12 hour flight...."

Miinukset: "This airline has little respect for its customers. In the economy/coach cabin, they squeeze the seat distances to such an extent that, when the person in front of you leans their chair back, you cannot get out of your seat at an upright angle. You have to significantly bend your body. To not loose your balance, you have to grab on to the seat in front of you and that disturbs the other passenger. If they're sleeping, they can be woken up by that. Lufthansa does not care much for its passengers. Nor do many other companies, for that matter, but I think Lufthansa is taking things further than most airlines. It is a disgrace. Their brand is not what it once was."

Miinukset: "Very long flight. Try to get as much sleep as possible."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Plussat: "Nothing"
Miinukset: "Luftansa gives up and goes out of business."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "The crew was quite nice and boarding at Philadelphia was organized."
Miinukset: "I was disappointed with the movie selections; there weren't many new offerings."

Plussat: "clean cabin"
Miinukset: "AC was broken, set on plane for an hour sweating terribly, had to stress to make connecting flight, barely made it. Movie selection did not appeal to me. Seat was super narrow and my seat did not recline fully, pure torture."

Miinukset: "27 hours of delay. Nobody cared about our booking. Almost no service counters open. Worst airline service ever"

Plussat: "The amenities were a nice touch (headphones, blanket, pillow) and nice selection of current movies. The captain made timely announcements to update us where we were flying over and what our expected arrival time was in German and English."
Miinukset: "I was surprised that there were at least four dogs on the flight, some without a carrier. I didn't care for one of the meals which was mixed peppers with onions, cheese and potatoes. I thought the meals were overly salted but what airline's meal isn't."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "To compare with most of the company, you are in the top. I like the fact that the boarding was done well, the crew is efficient, quite, legroom, corridor room, may be the food can be improved. Quite and relaxing flight. I really appreciated."

Plussat: "Spent to much on the bus, bus was crowd. 2 hours delay. Without clear information of the reason."

Plussat: "Thankfully the departure gate was directly on the other side of passport control in Frankfurt. The flight was perfect and smooth, although after boarding we had to sit on the runway for awhile, and left late. The crew were highly attentive, helpful, polite, and kept water and juice circulating between hot meals. I enjoyed the movies I was able to watch and my seat was comfortable. Excellent service in Economy Class!!"
Miinukset: "At times I felt too cold, despite the blanket."

"Not the best crew. Extremely annoying with mask wearing. Even when I was eating and drinking they would come up to you to tell you to wear your mask. Extremely annoying."

Plussat: "The crew and the food were great!"
Miinukset: "The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices."

Plussat: "More leg room"
Miinukset: "Space"

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Miinukset: "Comfort plus seats need some work. Very thin padding on a hard seat. The leg rest needs to come up higher so you don’t slide down while semi reclined. Nice compromise between business and coach though."

Plussat: "I've never been on a flight with such narrow seat and thin cushion. There was no entertainment offered for the almost 4 hour flight. There was no means of charging any electronic gears. The airplane seems to be 30 years behind time. Crew was unfriendly and smiling faces are not part of the uniform."
Miinukset: "Very narrow seats and thim cushion. No entertainment offered an do means of recharging electronic devices."

Plussat: "Nothing"
Miinukset: "Everything"

Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Plussat: "Entertainment programs"
Miinukset: "New variety of food"

Miinukset: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Plussat: "Entertainment system failed repeatedly."
Miinukset: "Entertainment system failed repeatedly."

Plussat: "Crew was ok and servicial"
Miinukset: "Food and reception at door of boarding"

Plussat: "Great crews, excellent customer service"

Plussat: "Crew was nice."
Miinukset: "Food could be better, or at least be provided an option to purchase an upgraded meal. Also, insufficient amount of drinking water provided to passengers."

Plussat: "Air. France usual"
Miinukset: "No lights working on plane. Couldn't read or do work WiFi wasn't working either"

Miinukset: "Seat was super uncomfortable. Could not fit in my legs at all, could not recline it enough. Maybe sufficient for a one hour flight, definitely not on an intercontinental flight."

Plussat: "Red wine was excellent"
Miinukset: "Bright lights on throughout flight, would have been nice to dim lights for late night flight so passengers could rest"

Miinukset: "The flight delayed for 2xhours from Paris to Cincinnati"

Plussat: "Everything! It was a wonderful experience."
Miinukset: "Nothing"

Miinukset: "My entertainment device did not work the entire flight."

Miinukset: "Thanks"

Plussat: "Food and entertainment was awesome"
Miinukset: "It's awfull to sleep. Very unconfortable."

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Miinukset: "My first flight was cancelled my return flight was delayed by 5 hours They made me check my carry on even though it was with in the size limit which cost 85 euros and when trying to ask why the staff was extremely rude and not helpful worst flight experience I’ve ever had"

Miinukset: "Old plane."

Plussat: "Nothing"
Miinukset: "The plane (Boeing 777) is packed like a sardines can, with 10 narrow uncomfortable seats across in Economy Class. The crew didn't even bring water for an 1,5 hr into the flight! The plane was very hot, with very little air flowing through the salon. Food was bland for dinner and inedible for breakfast. The crew was barely there, and borderline rude when asked something."

Plussat: "Everything"

Plussat: "Friendly crew, good meal and entertainment"
Miinukset: "Boarding agent forced me to check in my carry-on even though the carry-on fit in the cage and fullfilled all the requirements. I specifically called Air France prior to the flight to make sure I won’t have any issues as my 1st flight was operated by Delta and I wanted to confirm the luggage requirements were the same. My carry-on weighted only 5 kilos. I was extremely upset the way I was treated w/ the boarding agent behind the counter in Prague. On the top of that, her and the supervisor were very rude to my mom as they told her she had an extra carry-on which wasn’t the case. She traveled w/ a small briefcase where her mask for sleep apnea was. This is not considered an additional carry-on. The boarding agent (Czech lady and her supervisor) were not only rude but obviously lacked knowledge as well. My carry-on suitcase would easily fit in the overhead bin plus there was plenty of space inside the plane as it the flight wasn’t completely full."

Plussat: "1. Entertainment - Decent movie selection. I wished the angle of the screen in economy could be adjustable as well. Turkish Air does it better. Once the seat ahead of me reclines I dont have too much hope of saving my eyes from the awkward angles."
Miinukset: "1. Boarding - Learn from maybe Turkish Air who allocate people zones based on where you are seated in the plane. People seated all the way in the back should be allowed to board first and fill the plane back to front. Makes it less likely for you stand around waiting for people as well people all the way in the back making contact with every possible human already seated in the aisles. 2. Comfort - Window seats are too hot, middle aisle seats are too cold 3. Thankfully they do have halal offering. Now if they will even let me choose that I am allergic to seafood. Glad for the chicken. Nothing to boast about."

Plussat: "Everything was fine"

Miinukset: "Security services at Manchester airport...too long and not friendly at all"

Plussat: "Comfortable, hospitality and wonderful service"

Plussat: "The crew and flight was faultless"
Miinukset: "We were not advised of a flight number change or checking in location change. This could have resulted in us missing our flight."

Plussat: "Nithing"
Miinukset: "They were unfreindly and rude."

Plussat: "Fine for a 45-50 minute regional flight."
Miinukset: "Wouldn’t be great for long-haul flights."

Plussat: "Great hospitality. Champagne as apero, cognac as digestif. Excellent on board entertainment. Comfy pillow and blanket."

Plussat: "Plus seat was good. On board crew was nice."
Miinukset: "Another Air France company, with their motto: We Don't Care. Ground staff was rude, no good food onboard and have to pay for it. Entertainment is your device, but you can't download the app to use it."

Plussat: "The service"
Miinukset: "Nothing"

Plussat: "The airbus 380 was great and the staff very nice"
Miinukset: "Too mych bad smells after a few hours"

Plussat: "Crew was welcoming"
Miinukset: "Space between the seats was too small."

Plussat: "Very old plane with very poor screens where images was horrible"

Plussat: "the food"
Miinukset: "no room for legs"

Plussat: "Best flight I've ever flown. Blankets and pillows provided with many options for movies."

Miinukset: "Very warm and stiffy air on board. Need change light. Very sad neon. Probably Boing style."

Miinukset: "The company failed to transfer my checked-in bag to the next flight during the transfer apparently"

Plussat: "Boarded 45 minutes late, and then sat in the plane for another two hours before take off due to a problem with the lie computer. Would have been better to spend that time in the terminal and given credits to buy food, etc. My seat was a regular seat (non exit) and the seat did not recline properly, the USB drive was broken, overall the plane felt unmaintained. The crew was friendly and food was good but I felt not enough was done to accommodate the extra hours we had to wait on the plane."

Plussat: "No complain about Air France. The service and food are very good. Enjoy it."
Miinukset: "Our return flight is Milan--CDG--SFO. The transfer time at CDG is 1 hour. The line at CDG is incredibly long. We barely made it. IMPOSSIBLE for tax return. Very bad flight connection experience."

Plussat: "Warm and elegant service"

Plussat: "The in-flight entertainment wad quite nice, even though the screens were old."
Miinukset: "The vegetarian meal was tasteless. I expected way more."

Plussat: "The flight crew was excellent in accommodating the passengers. One specific flight attendant was very patient in dealing with a continuously demanding passenger by being helpful and firm at the same time; a difficult combination of skills."
Miinukset: "The ground crew in CDG was very disappointing and unprofessional and very specifically in the luggage area. When I was told that my carry on luggage exceeded the allowed weight I argued that my luggage was weighed in Cairo and that it was less than the 12 Kg allowed weight. The Air France attendant then waved with annoyance to speak with her supervisor. When I approached her supervisor, who was speaking with another Air France employee, she looked annoyed and said just just to to booth #7 or 8 that handles excess luggage issues. My reaction is to avoid traveling through CDG in the future and I will focus on flying with Lufthansa."

Plussat: "The seat. The BC lounge , the A380 BC. The food the service all ex excellent !"
Miinukset: "The crew wasn’t friendly at all, not personal at all , I even brought chocolates all the way from California and only got a thank you from one cabin crew. Not friendly or personal at all"

Miinukset: "More comfortable seats."

Miinukset: "Better comfort and services"

Plussat: "Only cleanilyness inside the plane"
Miinukset: "Customer service at the checkin at the airport and also the service by the flight attendant inside the plane"

Plussat: "Nothing, they loose my luggage, so I want my luggage back in 1 day or refund my money"
Miinukset: "They loose my luggage."

Plussat: "Service and professionalism of the Etihad Crew"

Plussat: "Crew is friendly"
Miinukset: "Everything else"

Miinukset: "food was bad in taste ,they present us just like give to baggers there was no serving in trays .pictures show in add. are all falls we did not get that kind of food in our whole trip . for exps .in dinner they serve 2 small buns filled with 2 leave of spinch 1 bean barito 1small piece of chocolate for desert. for breakfast was lentel,with mashed patatos.when I asked for somthing else.reply was we do not have anything else.so i did not have anything in my 15 houre flight."

Plussat: "The crew were very good and attentive. Fight in both directions was smooth and very comfortable."
Miinukset: "In both directions, check in took forever and I was unable to check in online beforehand. The first flight, I waited 1.5 hr (perhaps that is the general experience from JFK) and in the other direction, at least 1 hr."

Plussat: "Loved the inflight service and the airlines comfort."
Miinukset: "The carry on baggage policy of checking the size and weight of the luggage was very discomforting. Qatar did not check that kind of scrutiny of weights on our luggages."

Miinukset: "My family was unable to get seats together."

Miinukset: "Food not very good. Service used to be better in the past"

Miinukset: "For US bound flights, emigration and custom check is done in Abu Dhabi. So our luggage should have been checked to the final destination Kalamazoo."

Plussat: "NOTHING!"
Miinukset: "Shambolic boarding process # Surly Cabin Crew + very slow meal/drink service# Very uncomfortable seats # Inedible food in Economy Class # In-Flight entertainment very limited # Lastly, disgusting state of hygiene in the Toilets! AVOID ETIHAD AT ALL COSTS!"

Plussat: "They had to delay the flight for those who were arriving from Durban because of the delayed flight."

Plussat: "The airport customer service rescheduled us back to direct flight to Dallas. Our original flight. They helped us expediting boarding process in short time margin. Inside aircraft crew was good and efficient. Food was excellent."
Miinukset: "None"

Plussat: "Airline."
Miinukset: "Great staff"

Plussat: "The hospitality and punctuality very co op cabin crew"

Plussat: "Crew serve with passion"
Miinukset: "Long queue for check-in"

Plussat: "I liked the speed of the journey"
Miinukset: "delayed flight passenger management of frustrated customers no compensation no apologies care of customers after long delay"

Plussat: "Accurate. Take off was smooth. Crew were sooo kind. Boarding was fast. New computer was fantastic. New movies ."
Miinukset: "1. Seats were really narrow. 2. Although my first plane from Seoul to Abu Dhabi was for 10 hours but only one meal served and it was omlette with sausage And at the beginning a small toast sandwich served. This indeed very strange because everytime I flied with Etihad you serve 2 meals one of them is meat or chicken with rice. I was really starving until the next glight because when we left Incheon airport it was 12.55am and most restaurants were closed. Please try to solve this issue"

Miinukset: "The seats we had were very hard to recline. For the first 8 hrs of the flight w my sister and I could not get the seats to recline The flight attendants would pass us by without asking we wanted anything to drink. We felt totally ignored particularly dine we were seat in the center two seats in the middle section."

Plussat: "Get entertainment options."
Miinukset: "Food was mediocre."

Plussat: "Service"
Miinukset: "Please add more vegetarian food options"

Plussat: "The Crew was responsive and attentive."
Miinukset: "The On Boarding process, a bit too many checks on the weight of Carry ons (7Kg)and Laptop Bag (5Kg), which was a big inconvenience and I never experienced with any other airlines and believe me I have flown on virtually every airline. The food options were limited and the crew ran out of food choices (Veg) fast."

Plussat: "Loved the amount of leg room in economy class. Also impressed with the number of entertainment options, especially the movies. The things provided in each seat (blanket, pillow, socks, etc) were very generous and nice as well."

Miinukset: "Food was not good and too salty. And the saltiness made everyone thirsty and we were only offered one small cup of water at a time.Flight attendants were not friendly and didn't want to be bothered."

Plussat: "Crew were great"
Miinukset: "Very noisy with loads of kids, crying babies"

Plussat: "The entertainment was amazing... Updated movies and all."
Miinukset: "The food was not Even 2 star... It was so bad tasting... Portions were for toddlers not for grow adults... And my stomachache won't go away since I ate on the flight from Abu Dhabi to NYC..."

Plussat: "I bought a one way from Los Angeles to Kathmandu. I had a 16 hour layover in Dubai. I went to the Ethiad help desk upon arrival to inquire about my gate. I was given the info I asked for, and to my surprise a voucher to a five star hotel and two meal vouchers at the airport----Complementary!"

Plussat: "the flight was half full so we could really stretch out."

Plussat: "Food"
Miinukset: "Customer care"

Miinukset: "Bad service. Crew not friendly. Frustrated at check-in counters - longest time ever, stupid check for cabin bag. I chose etihad for first time, I came with the same bag with different airlines never got a problem. Everyone was angry as only half inch their bags were buffered than the frame. Worst experience"

Plussat: "Flight was spacious better than others."
Miinukset: "No option to choose kids food in website. Also the vegetarian food was bad. Passengers were made to stand near the door of the flight for around 30min as cleaning was going on. Should have at least left them seated at the waiting area."

Miinukset: "We did not get our bags (total of 6 bags) - It was extremely difficult with an infant and a toddler to manage without clothes and meds. Staff was extremely arrogant during the flight, not helpful at all. Boarding process was a huge disaster - no planning, no zone boarding and unnesessary panic. Lastly food, worst frozen food. The portions were too small and very limited service. We won't use ETIHAD again."

Plussat: "Staff was good, business class lounge was nice. Ground crew was very good."
Miinukset: "Business class seat not nearly as nice as Singapore Airlines. Food was good, limited options. The entertainment options were good, not great. On flight to India, there was onboard wifi and live news (CNN, etc). On flight back, there was not onboard wifi and live news coverage."

Plussat: "Na"
Miinukset: "NA"

Plussat: "I am vegan and I got 3 out of 4 vegan meals. The food was good."
Miinukset: "The seats did not recline well. The crew was somewhat less communicative/engaging and one crew member was very military like."

Plussat: "Crew and service"
Miinukset: "Small toilets, tighter seats"

Plussat: "The service"

Miinukset: "The seat did not reclined. My wife was pregnant 6 months with twins and needed to recline the seat. I think I would reconsider booking with Etihad in the future."

Plussat: "Seat was nice enough for coach. First flight did not have usb charging for phone / a big negative. Prescreening for US Customs in Abu Dhabi was excellent. Finished the flight and let right out into the airport terminal in San Francisco. A great investment."
Miinukset: "Food was MUCH worse than past Etihad flights. Entertainment was too thematic for the olympics - too many movies about sports. I ran out of things to watch, and, that rarely happens for me. Seems they're not paying for good films, or, their choices are off. Started feeling a little more like American Airlines, which I hate."

Miinukset: "The crew seemed to be new or something else happened but they ran out of food to serve, so they handed out bread rolls and soft drinks which then sat on our trays for the majority of the flight."

Miinukset: "Etihad overbooked me along with more than a dozen other passengers on a 14-hour international flight. Apparently Etihad decides on who gets left behind. Etihad's "Transit Travelers" service is one of the WORST customer service desks I've ever been to. I waited in line for 2 hours. Passengers were urging to be served so they can make it to their connecting flights not knowing they have been already selected not to board those plains. Voices were raised and demands were made to speak to the supervisor. It was chaos. I made it to the agent shortly after the gate to my flight had opened. I was shocked by how the agent lacked empathy when he informed me I won't make it to the connecting flight because it had been overbooked. Not an apology or even sir! I was forced to be rerouted which stretches my 25-hour trip to 33 hours. Then the connecting flight gets delayed more than an hour resulting in missing the second connecting flight. Now my trip has become a 41-hour trip, I missed a day of work that's worth more than double the value of the voucher Etihad gave me and lost one day of unscheduled vacation. Etihad even damages my bag that had servived more than 10 flights. I will never fly Etihad and strongly recommend against flying with Etihad."

Miinukset: "we had a layover for about 7 hours. The airport was cold. But the departure lounge was extremely cold, very uncomfortable. Even wearing a hooded jacket, I was very cold and my hands were numb. And we waited about 3 hours in the departure area."

Plussat: "I got sick, and I felt faint and and nauseous. When I told a member of the crew, he took me back to the galley and let me lie with oxygen until I felt better. The rest of the crew continued to check on me the rest of the flight."

Plussat: "Courtesy of employees"
Miinukset: "Nothing to complain about."

Plussat: "Nothing to like .... Taking money from customers"
Miinukset: "Very bad"

Plussat: "Seats were comfy, crew was helpful, in flight entertainment was very good. Overall quite good.. Would definitely fly Etihad again."
Miinukset: "Only problem they didn't have proper veg food on the mum-abu Dhabi route. But that wasn't an issue on Abu Dhabi - NY route."

Plussat: "Ground staff was good"
Miinukset: "Flight delayed"