Etsi halvat lennot välille Helsinki - Lähi-itä

Plussat: "The crew was exceptional! Seat was comfortable and extra seat not occupied next to me giving me extra elbow room also in addition to sufficient leg room."
Miinukset: "I would have a few suggestions but it would rise the price of ticket significantly. We got what we paid for."

Miinukset: "Qatar airport duplicTe security check"

Plussat: "Qatar airlines treated us like we were in first class the flight attendants were A+++"
Miinukset: "Everything was perfect other than the food was not so great i had stock ache the entire flight."

Miinukset: "Boarding, restroom,"

Miinukset: "Qatar Airways are the best"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "The Crew were excellent, friendly, professional and attentative."
Miinukset: "We checked in seven and a half hours before this flight as we had just flown from Melbourne Australia to Qatar landing that same day at 0435am in the morning with this flight being delayed from 805 am to 12 noon then to find that we had been allocated the last row right at the toilets. Horrible."

Miinukset: "I had a carry on plus a laptop bag. On the website they say you are allowed to carry a personal item such as handbag or a laptop bag along with the carry on piece. This guy at Nagpur airport says the weight of both these combined should be under 15 lbs. are you kidding me?"

Plussat: "Friendly and beautiful crew (specially one air hostess) lol"
Miinukset: "too long flight"

Miinukset: "Food"

Plussat: "Nice airplane, great crew."
Miinukset: "Beef stroganoff was terrible"

Plussat: "The plane was very new and wasn’t crowded."
Miinukset: "The arrival time was slightly delayed but overall it was okay. The hot food again can be improved as the chicken dish had no vegetables (even though there was a side salad dish). The waiting lounge at Doha airport gate was a bit cramped, and the bus ride from the gate to the aircraft was also a bit long."

Plussat: "Nothing much except for Hamad Airport ."
Miinukset: "Food . Seats. Entertainment - half the time , the touch screen doesn’t work."

Plussat: "Good entertainment."
Miinukset: "Very cramped seating."

Plussat: "Thank you for a very good flight experience both from Philadelphia to Doha and Doha to Johannesburg."
Miinukset: "The breakfast options could have been better, but I was fed and happy, and the flight attendant was kind enough to bring me green tea when it wasn’t readily available on the cart."

Plussat: "Best business class I have ever been on. Better than most First class."

Plussat: "Great Staff"
Miinukset: "Asian Vegetarian meals needs some improvement. Lack of Africans as part of the crew."

Miinukset: "No proper communication and very poor management. I was on an emergency and no one bothered to listen and all the passengers were sent . The customer care numbers didn't work as they operate between 8-5 !! No one to reach to .. really bad experience. Don't suggest this aircraft for folks who needs to travel urgently !"

Plussat: "the flight was empty and lots of room to get comfortable snacks and food were good boarding was easy"

Plussat: "Checkin crew was rude and was not at all respectful"
Miinukset: "Checkin crew was rude and was not at all respectful"

Plussat: "Flight attendants very attentive and helpful, wheel chair provided at Doha airport by helpful and friendly staff, comfortable seating in business class. Overall I would give my flight an A rating."
Miinukset: "I do not have any complaints, except one bathroom I used was not as clean as I would have preferred."

Plussat: "Gate crew was great"
Miinukset: "Boarding seemed haphazard as it took quite awhile for all of the pasengers to stow their luggage and settle down."

Plussat: "Overall nice"
Miinukset: "Same as above"

Miinukset: "Seats are too small"

Plussat: "It was actually on time."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "The aircraft was new, the flight was empty and the flight attendants were extremely attentive! It was great. Wish I had the same experience on the previous flight."
Miinukset: "The food ,however, was disappointing again."

Plussat: "Food OK"
Miinukset: "Massive delay over 15 hours! I was shocked. Once arrived, also luggage was delayed ADDITIONAL 7 hours"

Plussat: "Crew was helpful On Time Flight Clean aircraft Good food"
Miinukset: "seat was not much comfortable"

Plussat: "Upgrade to business class was a nice gesture and the service was impeccable.."
Miinukset: "Just a tad delayed in getting off the plane...not sure what took unexpectedly long"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "Staff is always friendly and helpful, easy to communicate with Great movie options The 13.5 hr plane had very few passengers so I was given an entire row of 3 seats to myself Food is generally good -- Haagen-Dazs ice cream was a plus!"
Miinukset: "Second flight boarded an hour late, though it was never listed as delayed (a bit confusing) 4 hour plane had very little leg space"

Plussat: "This airline cares about service and customer care. My son was not feeling well and they attended to him and made sure he was feeling good. They even suggested taking him to the clinic at the airport, yes the airport has a medical crew on site to treat passengers."
Miinukset: "Seats are crammed like US airlines. Not much leg room. But still far better than flying any US airline."

Plussat: "This was car better than most flights I've been on in the US. Lots of leg room excellent entertainment system good service and customer care."

Plussat: "All the services were excellent. From the checking-in to the boarding. The flight crew could not have been more helpful, courteous and polite. Food was great on board."

Plussat: "The airport has some inconvenient that thier waiting room there is no bathroom and water once you behind the security check no life access so people who has illes there is no life support like an water and bathroom i was thinking it is like usa. All the middle East airport has some inconvenient they built good airport but important is mixed and there should be protest international for travel convenient"
Miinukset: "There is bathroom and water access in the airport"

Plussat: "They had a surprise business class update waiting for me. Wonderful experience."
Miinukset: "Nothing"

Plussat: "Service outstanding"
Miinukset: "Nothing"

Plussat: "The flight was not full so there was room to stretch. And the crew was more friendly because they were not overwelmed."

Miinukset: "You canceled our flight in the last minute. we were starting our holidays and missed one day included the booking reservation. We didn't get any refund regarding this issue. On the other hand, i booked my special meal and never received it."

Plussat: "The crew was friendly"
Miinukset: "The security process to board the plane had no order. Stood in line while people after me was able to board the plane. When it was my turn, I was randomly selected for additional security screening."

Miinukset: "The legroom is ok but the space between two seats is very tight and felt very cramped throughout."

Plussat: "Crew was friendly."
Miinukset: "Catering not up-to the standard. Ran out of food. Seats too congested"

Plussat: "Seating"
Miinukset: "Food"

Plussat: "Crew Service"
Miinukset: "If a customer has not ordered Vegeterian / Special meal earlier, the crew doesn't carry any extra meal."

Plussat: "Mi única incomodidad es que el vuelo iba repleto y fue imposible dormir en ese mínimo espacio de un asiento. Pero eso no es culpa de ellos, supongo..."

Plussat: "Overall - Flight was good."
Miinukset: "Food quality should be improved. Most of the staff were very courteous, except on two minor request. I guess the stewardess was a little stress due a very demanding passenger, but should not be reflected to other customers."

Plussat: "The crew members are amazing."

Plussat: "Absolutely nothing!!!!!"
Miinukset: "Again, our flight was cancelled without notification!!!!!"

Miinukset: "Vegetarian food. 30% of people are vegetarian"

Plussat: "The flight and crew were excellent. Turkish Airlines business is always good."
Miinukset: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Plussat: "left on the, arrived on time, crew were friendly and efficient, seat was comfortable"
Miinukset: "Food was a bit basic and in-flight entertainment was a bit limited, but on a 2 hour flight not a major problem"

Plussat: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Miinukset: "Foot rest in economy, gluten free meal is poor (except bread)."

Plussat: "Food and plane"
Miinukset: "IST transit"

Plussat: "Great helpful staff, nice cabin layout with lots of space to sleep, excellent food, free internet, Live TV - what else could you ask for."
Miinukset: "There was nothing really to dislike here."

Plussat: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "Really like the airline, sat in the front rim of economy. My husband is over 6ft and he was happy with the leg space. As was I since we flew right our 1 and a half year old boy."

Plussat: "Good crew. Clean"
Miinukset: "A little late"

Plussat: "Food as per.always was.great and choice of entertainment also good."
Miinukset: "Bording was delayed because of inbound flight delays."

Plussat: "Food and service in business class were exceptional."
Miinukset: "Lie-flat seats hard as plank boards!"

Miinukset: "Flight arrived 20 mins late. Luckily my connection is 12 hours later"

Miinukset: "My bag was lost"

Plussat: "Professional nice food"

Plussat: "Crew was very kind"
Miinukset: "Food was terrible. Far from what usually TK is expected to offer on an short international flight"

Plussat: "Istanbul Airport has good facilities and F&B options"
Miinukset: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Plussat: "Food and service is excellent. Istanbul lounge is great."
Miinukset: "Delayed in both directions. Happens. But zero announcements. Zero. Staff didn't know what was going on. Complete chaos."

Plussat: "almost everything"
Miinukset: "Old entertainment system with no choice of movies"

Plussat: "The crew was extremely friendly. Main course had a variety and the prawns were especially good."
Miinukset: "No inflight entertainment even for business class passengers."

Plussat: "Again the service was amazing and great food in a 2 hr flight"

Plussat: "Food"
Miinukset: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Plussat: "It was a traumatic flight"
Miinukset: "The security check in Istanbul was humiliating and I haven’t received this kind of check in my life specially in a connection flight! In a disturbing way the check was in the gate only and includes separation between man and whomen then examination of our bodies with human hands , opening our bag , no shoes etc."

Plussat: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Miinukset: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Plussat: "Fantastic journey no problems at all thanks kayak....."

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Plussat: "I would recommend Turkish Airlines to anyone. Excellent food and personnel"

Plussat: "Service from the crew at boarding and during the flight"
Miinukset: "The touch screen are old and not responding to the touch . Make it a little bit hard to watch, also quality is low."

Plussat: "Nirmal"
Miinukset: "Ok"

Plussat: "Great staff. Very nice"
Miinukset: "No entertainment. The seats were very close together offering little leg room."

Plussat: "There was food and beverage service on this short flight"
Miinukset: "Confusing boarding arrangements. Had to go through security twice when simply changing planes, in transit, same airline. Late departure"

Plussat: "Comfortable seats, good food and in flight entertainmen"
Miinukset: "None"

Miinukset: "Once again they were late to arrive to my connection (with them), we had to run to the gate, still had to wait for boarding, and when i got to Tel-Aviv i found out that one of my suitcases was left behind !!!"

Miinukset: "Small seats in the economy class"

Miinukset: "I have a trip from Manchester to Riyadh and I have a stop in Istanbul. Manchester plane was delayed one hour, no problem, but I arrived in Istanbul at the right time and the gate was open I gave them my ticket. They told me that the sestem moved your seat to the second plane but now the plane is open. ? I waited 6 hours at Ataturk airport and had a working meeting I could not attend"

Miinukset: "Boarding was very annoying because when you go through security they make you feel like a total criminal for no reason. Checking our laptops as if we have something to hide. We already went through 3 security checks prior to boarding the flight. Security staff was extremely rude and inconsiderate for peoples belongings."

Plussat: "No complaints about the plane, staff etc and its probably no worse than any other airline"
Miinukset: "Long overnight flight in Economy Class, little legroom. As I am larger than average and find it hard to sleep on flights, the cramped conditions were extremely uncomfortable"

Plussat: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Miinukset: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Miinukset: "My entertainment set didn't work"

Plussat: "Another excellent business class service from the team at Turkish Airlines. The food offering was high quality, and the little cultural influences made it an enjoyable experience."
Miinukset: "The cabin design is perhaps looking a little dated and tired compared to some of its business class competitors. This was also true of comparing the 3 flights I had on a Boing 777 model versus one of the short haul legs on a more modern Airbus."

Miinukset: "The boarding was a little more chaotic, but the host airport has a major influence on that process."

Plussat: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Miinukset: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Plussat: "kayak was poop for help for me."
Miinukset: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Plussat: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Miinukset: "The leg room was a bit limited on long flight."

Plussat: "Turkish is always consistently excellent"
Miinukset: "I liked everything. They are very accomodating towards passengers with special needs."

Plussat: "I am a disabled passenger. Turkish look after me well."
Miinukset: "No complaints. Good service"

Miinukset: "Nothing"

Plussat: "Everything was well taken care of."
Miinukset: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Miinukset: "They didn't have my special meal"

Plussat: "Crew and efficiency"
Miinukset: "Too hot in the plain"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "The crew was intuitive and caring. Very nice and polite"
Miinukset: "The is no good reason why we had to wait 1 hour in line for security as only two Security booth are active. I believe there is a room to increase the number of security mabhines and personal in that specific gate"

Plussat: "Crew was ok. Had to manage difficult passengers."
Miinukset: "No entertainment. Average food. Little space for legs."

Miinukset: "Boarding from terminal f sucks"

Plussat: "Crew was nice."
Miinukset: "Late departure. No entertament .poor duty free on board , no tabaco / alcohol as promised on the web / on board magazine Slow service."

Plussat: "The crew were very helpful and polite. The seats had plenty legroom. The food was excellent."
Miinukset: "We started boarding much later than originally announced. We may have arrived with little delay, however. No entertainment was available, which is not that great considering that it is a three and a half hours flight."

Miinukset: "Being put in a distanced place for boarding"

Miinukset: "the crew was horrible and rude"

Miinukset: "the food was not kosher chicken with milk at the first flight the past was owerfull"

Miinukset: "The flight didn't have any screen and The kids got bored. And made noise at the plain"

Plussat: "all the flights were on time, the service was wonderfull"

Plussat: "Stressed out crew. No pillows."

Plussat: "I found the seats roomy - plenty of leg room. They were very comfortable in the way they leaned back. The food was very good, even though the meal was a simple lunch. The plane was very clean and bright."
Miinukset: "There was nothing I did not like. In fact, I felt: "This is the way flying aught to be.""

Plussat: "Very nice"

Miinukset: "No entertainment system at all - no movies, no music and no WIFI"

Plussat: "Nothing"
Miinukset: "An hour late"

Plussat: "I felt they did everything to leave on time. Flight was smooth and felt safe. Crew was nice. Overall good experience."
Miinukset: "The one annoying thing was my laugage. It took 3 days to arrive."

Plussat: "Great planes."
Miinukset: "Flight attendants didn't want to help me find space for my bag. There were many small pockets so I asked them to help arrange so we could fit my bags. Without even looking they said there's no room. 'I can't do that' is what I was told. So who can?? (Maybe she was a transfer from united)"

Plussat: "I like the service and food. 45"
Miinukset: "I like food and service and they had things that make it different. 48.."

Miinukset: "the seat"

Plussat: "all was perfect and helping"
Miinukset: "nothing all are fantastic"

Plussat: "None"
Miinukset: "Overall experience - will not recommend this company and will suggest another company"

Plussat: "Food is very good for airlines"
Miinukset: "No entertainment set unless you have a tablet"

Plussat: "We often fly on Lufthansa and highly recommend it!"
Miinukset: "There was no movie..."

Miinukset: "The same as above"

Miinukset: "The business class is not really a business class, and the chairs are not comfortable. Moreover, there was no entertainment. During the boarding there was no distinction between Business and Economy class. There should be an opportunity for business class to board at any time."

Plussat: "Handling crew was great . Seat was comfortable!!! Meal was very good and tasty"
Miinukset: "The security in Frankfort was hard and unbelievable. Don't recommend to do connecting flight throw Frankfort and then continue to midel east."

Plussat: "nothing"
Miinukset: "its was very very bad bad bad bad its a shame for them very not good bed bed"

Plussat: "Nice crew, made an effort to find a special meal that was ordered for the original connecting flight and was not transferred to the alternate flight since I boarded on standby."
Miinukset: "Had to sit on a window seat since due to a delayed previous flight I missed my connection and boarded on standby. I have long legs and it was extremely uncomfortable and painful to sit there."

Plussat: "Very nice crew"
Miinukset: "Boarding was a mess. No groups. Entertainment - app doesn't work on PC. Had to watch movie on cellular Passengers. - noisy eithout crew interference & sitting on wrong seats without any interference"

Miinukset: "No entertainment Slow boarding"

Miinukset: "the seat. not suitable for a business category"

Plussat: "Lufthansa was really comfertable company, really good price and i'd so much."

Plussat: "the food was good,the crew was effective"
Miinukset: "the sits can be more comfortable"

Miinukset: "The plane was extremely small and uncomfortable. There were only two lavoratories for 60+ people, the other two being reserved only for the 10+ people in first class. As a result, throughout the whole flight there was a long waiting line in the plane's aisle, causing the crew to complain angrily in German, thinking we wouldn't understand what they're saying, because they couldn't go through easily."

Plussat: "Good pilot and staff and service"
Miinukset: "There was no entertainment at all. The flight from Frankfort to Tel Aviv did not provide a pillow or a blanket. I arrived cold with a stiff neck. The personal spotlight didn't shine in the right seat."

Plussat: "Very nice crew"
Miinukset: "Boarding and take off was late, probably the fault of destination airport"

Plussat: "I want to have it. I was expecting a serious and major company as yourself to provide it in a 3.t hours flight. This is how low cost / charters looks like."
Miinukset: "I area where we did the check-in is horrible. I understand there are security issues but in Frankfurt airport it is much better then Munich and I expect you to find the answer how to have both needs."

Miinukset: "The meal was served rather slowly. I think there ius a place for improvement there."

Miinukset: "we were with 2 kids (1 Child and 1 baby). They ground crew did not allow us to board first (like usually). We had to wait until the economy boarding, it became too crowded and was hard to reach the airplane with the kids. regards"

Miinukset: "the waiting before the boarding, the Frankfurt airport gate for telaviv is different from the other gates, no store, no drinking water except one small counter that sell water and other food in very high prices, I except to have at least free water in the gate, excepsialy when we wait their more than hour an half"

Plussat: "Got the seat that I paid extra for ,,,"

Plussat: "Everything was OK"

Plussat: "Landed on time"
Miinukset: "Took 2.5 hours to even get water from the crew. Food was disturbingly bad (hot goo). Service was unbelievably slow. I've never seen something like this on a major airline. Shocked and disappointed."

Plussat: "The legs distance was poor The crew very professional"
Miinukset: "Leg space"

Plussat: "Crew, comfortable, entertainment, drinks, clean toilet I discover my suitcase is broken after landing in Israel, they replace it in new one."
Miinukset: "The food is the worst I've ever experienced in airliner."

Miinukset: "Baggage arrived to TLV (my final destination) only the evening of the next day of my arrival."

Plussat: "it is a good night flight and passages can sleep."
Miinukset: "LH is flyingto TLV with an Airbus A321 with no TV or entertainment. The seat is poor compear to other airlines that fly the same rout and area. Food on this flight was also poor."

Miinukset: "Food looked awful. I have decided not to open transparent package with sandwitch."

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Miinukset: "When its rain we shouldn’t walk to the air plain"

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Seats in economy section are very close together . There is not enough room for knees...especially for such a long trip."

Miinukset: "Don’t be late"

Plussat: "Good for both."
Miinukset: "Bigger seats."

Plussat: "Crew was great and professional."
Miinukset: "Entertainment controls were outdated and confusing to operate. There were no charging ports."

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Plussat: "Once aboard the plane, all went well and I experienced excellent service from the cabin attendants."
Miinukset: "The flight was delayed (again!) for some 40 minutes and I was worried that I would miss my connection flight in Atlanata. Fortunately the pilot made up for the delay (probably costing the airline thousands in fuel). It seems these days that every KLM flight I take is delayed. This stretch goes back to 2015! Yet KLM prides itself as being punctual. Not the KLM that I have been flying!"

Plussat: "The crew!!"

Miinukset: "lost baggage"

Plussat: "Crew was in a festive mood, the meal was unexpectedly delicious"
Miinukset: "Seats ok, but could be more comfy"

Plussat: "The constant smile conferred by flight attendants through the entire flight."
Miinukset: "The boarding was a bit disorderly. Lanes for zones 3 and 4 were not clearly indicated."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Poor food, flight attend and finally baggage missing. Overall experience is extremely bad."

Plussat: "Nice crew pilot food and beverage"
Miinukset: "No wifi"

Plussat: "Amsterdam airport and Rome airport were as breeze to navigate, even only knowing English"

Plussat: "Everything was clean and well organized."
Miinukset: "The flight was delayed 1 1/2 hours."

Plussat: "Snooth and efficiënt with a KLM service"
Miinukset: "No entertainment"

Plussat: "Seats were very comfortable, food was excellent, the staff was very nice, cabin was quite and roomy."
Miinukset: "No outlets to charge digital devices, and need more bathrooms on board. I was able to sleep most of the 11 hour flight so I did not take advantage of the entertainment."

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "The crew was fantastic! Our needs were constantly being met and just about the time you thought you might want a snack or a meal, the attendants were already heading down the aisle. Because of an allergic reaction, I asked for ice a number of times and the attendants were more than happy to meet my needs."
Miinukset: "The seats were very close together. The trip from New York to Amsterdam seemed a lot more comfortable than the return flight. The food from NYC JFK was better than the food from Amsterdam. The movie selection on both flights was a little disappointing."

Miinukset: "Flight was cancelled."

Plussat: "The boarding was easy and you didn't have to wait inline for that long"
Miinukset: "KLM needs to upgrade the entertainment. It was very hard to see the images on the screen. The planes that KLM uses are old and they sure need to be upgraded."

Plussat: "The leg room, was surprisingly roomy"
Miinukset: "The food and that there was no entertainment."

Plussat: "Crew was very nice and helpful, entertainment system worked well and had good choices"
Miinukset: "Seats were not very comfortable, it was uncomfortably hot and there was not air conditioner vent above like most other airlines"

Miinukset: "After more than two hours of delay... Initially the flight takes off was at 8:35... Then 21:20... Then 21:50... Then 22:10. Finally we took off at 22:40... Refund our money klm..."

Plussat: "Lovely staff, good food, great movies."

Miinukset: "Missing wheel chairs swrvice lounge far away no food option just lame klm tipique"

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "Of the multiple international airlines I recently flew with, I would have to say KLM was by far the best. Relaxing atmosphere, comfortable seating, great in-flight entertainment, although I have the go-go in-flight data/entertainment plan with t-mobile (highly recommended), the flight included a decent selection of movies, television programs, etc. The food far exceeded typical "airline quality," even for an international flight - and included a fabulous little snack box with locally sourced gourmet and specialty items such as chocolate from Belgium, fine cheeses from France, and crackers from England. Drinks = gratis, and crew was exceptionally attentive and went out of their way to make flight as pleasant as possible."
Miinukset: "Nothing."

Plussat: "The flight was delayed due to fog, but the staff was amazingly helpful to make sure everyone got to their destination."

Miinukset: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Miinukset: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Flight attendants tried their best given what they had to work with."
Miinukset: "They can not retire these old Boeing 747's soon enough. Due to mechanical problems, our flight arrived at LAXfour and a half hours late and further problems with the cargo door caused an additional one hour delay of our take off."

Plussat: "Good flight, we got a nice snack despite it being a short flight, the staff was great."

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "We really liked the KLM people, from the check in crew to the flight attendants."

Plussat: "Nothing"
Miinukset: "Airlines had no record of our pets flying with. Missed our flight even though we were there over 3 hours prior. Ruined the last day of vacation. Now we are waiting for the promised help in Amsterdam. No one is here. No one knows anything. Feel like crying"

Plussat: "A nice short flight"
Miinukset: "We had booked business on our flight to Milan, and it was extremely disappointing that on this sector they put us on the last seat in the back of the plane. There were plent of seats on this flight that had extended legroom. A bit of a mystery, why Westjet elected to put usin the last seats on the plane?"

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "KLM Is an impressive flying experience. We enjoyed the comfortable seats, the in-flight entertainment, and the food. The flight attendants are top notch as well."
Miinukset: "The only complaint I have regarding my most recent flight was the incredibly rude service staff whom we experienced at the front counter at check-in. After a harrowing cab ride to the airport in which our driver continuously ignored my request to follow the GPS insisting that he knew faster shortcuts, we arrived 40 minutes later than intended. Additionally he dropped us off at the wrong terminal such that we finally arrived at the KLM gate an hour later than we had planned. This was especially frustrating as we are traveling with two small children and made every effort to be punctual and leave early to be sure we got there with time to spare. Not the case today. All of that I could deal with, but when we arrived at the KLM counter, and I apologized to the attendant staff member that we were late and explained that our cab driver got lost, she responded by chastising us first in Spanish and then in broken English. She made sure to make it clear to us that it was our fault and we should not blame the Argentinian cabdriver. The cabdriver was not actually Argentinian, but that is totally besides the point. I was totally taken aback to be treated so rudely as a greeting at the airline counter. My wife share the same sentiment. Nothing like this has ever happened to us before. Thank God, every single airport personnel and of course KLM staff member on board was incredibly kind and accommodating of our children subsequent to this. It saved what otherwise could've been a terrible experience."

Miinukset: "The flight was delayed for more then an hour and there was a last minute gate change to the other side of the terminal."

Plussat: "Reasonable seat space for economy. Good selection of movies. Food reasonably good. Crew very efficient."
Miinukset: "Boarding at Amsterdam was disorganized. All economy boarded together. No row number boarding (which was the process for the outbound flight from San Francisco). Lights in economy were not switched off or even dimmed during the flight making it difficult to sleep especially if you had a window seat."

Plussat: "The long flight"
Miinukset: "The long flits"

Plussat: "Professionality of the crew, punctuality, comfort. I loved the new Alitalia uniforms."
Miinukset: "Food was embarassingly awful, almost disgusting. Too limited entertainment choices."

Plussat: "Clean plane , good crew ,"
Miinukset: "they didn't load my baggage from flight 1 to 2"

Plussat: "Yeah Everything well organized"
Miinukset: "I believe so"

Plussat: "Punctual"
Miinukset: "They forced me to ceck my trolley because i had a suit with me!!! And the airplane wasn’t even full. Even worst they allowed some pieces of “hand luggage” that were double the maximum allowed size"

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Plussat: "n/a"
Miinukset: "The conditions were very cramped. The entertainment system was quite old and had very little selection. My entertainment system actually stopped working all together. I called for assistance from my seat a couple of times, but nobody came."

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Plussat: "The bread was fresh and food better than other times"
Miinukset: "Crew is always aggressive and unfriendly"

Plussat: "Entertainment system"
Miinukset: "Awoke to find ill man laying on floor in aisle next to me with oxygen. Shortly after... Passenger in seat near man on floor (diabetic but no one tells us anything) needs to lay across four seats with oxygen for heart issues for remainder of trip with staff and doctor on board nearby. Nevdr informed what was happening, never offered to move our seats or move iIl passengers. Glad all turned out ok. Could have given them more privacy and better informed other passengers."

Miinukset: "Kayak updated me that my flight would be late. It wasn't. Missed it had to pay $700"

Plussat: "Not much, seats are super uncomfortable"
Miinukset: "Better code sharing with KLM"

Plussat: "Nothing !! Such a bullshit flight ever !!!"
Miinukset: "No tv fo 14 hr long flight !! Flight delayed for 1 he !! No proper arranged to board .. it was kiosk!! Food quality was worse. No space to seat !! Can’t sleep .. no leg space !! Worst fight till the date !!!"

Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Miinukset: "Really hard to get boarding passes online"

Plussat: "Excellent service"

Plussat: "Had decent room space seats comfortable"
Miinukset: "My luggage could have arrived for a start"

Plussat: "crew was great, seats were comfortable"
Miinukset: "departure board listed flight as being boarded and gate closed hour before flight leading to confusion and standing in queue for over an hour, part of food was frozen and inedible, paid for upgraded seat which turned out to be by bathroom smells were as bad as you can imagine"

Miinukset: "Couldn’t understand announcements"

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."

Plussat: "In flight entertainment was great"
Miinukset: "seats very uncomfortable, boarding was a mess in Paris, priority luggage was annoying and made us miss our connection flight (as well as numerous delays)"

Miinukset: "boarding wasn't good."

Plussat: "great food, entertainment and seat comfort"
Miinukset: "nothing"

Miinukset: "It was a great flight can’t think of anything"

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Plussat: "The crew was very accommodating. I couldn’t have ask for anything better...pass on my praise to the flight crew of 0083"
Miinukset: "Nothing"

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Plussat: "DIY snack area"
Miinukset: "Food and seating"

Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "The crew"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "The CDG airport is very bad in terms of finding your connections, the flight to CDG from LAX had a very old entertainment system and was hard to use."

Plussat: "The staff were very helpful and professional."
Miinukset: "The food was awful and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Crew was nice although one fellow was a little too “nervous” and looked bossy"
Miinukset: "Food was awful. Asked for vegan meal they got it half right, as vegan is not vegetarian. And the second meal or snack as they say was not vegetarian or vegan at all."

Plussat: "Crew was nice movie selection was good."
Miinukset: "Plane was late which caused a 5 hour layover in Paris CDG. Food not very good. Entertainment system clumsy to operate."

Plussat: "Nothing"
Miinukset: "Horrible delay. I got letd to my next flyight. The airline stuff didn’t assist me at all and didn’t wanted to help me getting to my next flight. Horrible"

Miinukset: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."

Plussat: "Short flight so I can't really complain. It was no frills, standard small aircraft with no high tech entertainment system. Seats were fairly comfortable"

Plussat: "Just a routine flight but done with perfect execution."
Miinukset: "Nothing."

Plussat: "No extra charge for simple refreshments."

Miinukset: "Old plane."

Miinukset: "I was treated like I am not supposed to ask for food and they had one choice of meal for me while they had 2 for the rest."

Miinukset: "Na"

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Plussat: "Everything"

Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."

Plussat: "On time."
Miinukset: "Did not seat together passengers, although booked and checked in at the same time."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."

Plussat: "Haven't flow with Air France for some time now and definitely noticed a lowering of standards"
Miinukset: "The gate changed 3 times and the terminal was very crowded. The staff seemed disinterested and distracted. The quality of the food has dropped dramatically."

Plussat: "Food has improved a lot on business class. Meals are more creative."
Miinukset: "Water bottles not given out unless ou ask for it. Crew needs to better trained with how to handle business class..."

Plussat: ". Budget airline with no legroom or extras"
Miinukset: "See above. Nothing specific to like."

Miinukset: "Plane left more than 40 minutes late with no explanation or apology."