Etsi halvat lennot reitille Helsingistä $[ME-Middle East

Plussat: "Comfortable cabin atmosphere"
Miinukset: "For extra bag their website says $200 per 50 lbs I was charged $250 instead for 50 lbs excess baggage. Food was terrible and coffee served was cold."

Plussat: "Service was okay."
Miinukset: "Could have been more customer focused!"

Plussat: "Yes"
Miinukset: "Very happy on Doha to ORD"

Plussat: "Journey to Helsinki to Doha was good. Plenty of empty seats."
Miinukset: "Full packed airline Doha to Dhaka as well as flight was delayed a bit."

Plussat: "Q Suite business seats are the best with excellent service & delicious variety of meals."
Miinukset: "Nothing. Every thing was great!"

Plussat: "Uneventful flight. Baby in next row only cried intermittently"
Miinukset: "Please place crying babies in a sound-proof compartment"

Plussat: "Seat was comfortable."
Miinukset: "transit timing was a bit hectic."

Plussat: "The attendants were great."
Miinukset: "The food on all 4 flights was ok. Could have been more interesting recipes and dessert. The seats on all flights were consistently hard and stiff. It was impossible to get a decent rest because of that as well as the areas being pretty cramped."

Plussat: "I like that they deliver me safe and sound to Vietnam"
Miinukset: "I would prefer no interruptions while I am watching my movie"

Plussat: "crew were amazing."

Plussat: "Food was good, and the crew were very patient and polite - went out of their way to make us comfortable."
Miinukset: "The aircraft seemed to be really old. The entertainment system on the seat I was allotted did not work, and I had to change seats. In the new seat, the entertainment system worked, but the seat didn't recline, and I had to change seats again - from an initially allotted aisle seat, to a middle seat. Also, the food service time was weird - we got a full lunch about an hour before we landed, which didn't make sense, and had to wait almost 5 - 6 hours between brunch and our next meal - a movie snack. Most passengers were famished by the time the lunch was served. Also, why was there no wifi?"

Plussat: "Very poor Service on a 16 hour flight"

Plussat: "Behavior of the crews"
Miinukset: "Not enough leg room"

Plussat: "Crew were very helpful and courteous"

Miinukset: "Nicmze clean aircraft with goods legal room in economy"

Miinukset: "Unfortunately, my baggage was lost on this flight, which will make it very difficult to climb Kilimanjaro!"

Plussat: "Crew was excellent. Very nice and helpful."
Miinukset: "Food was terrible. Need a variety. Curry is not for everyone."

Plussat: "The ease of connection from New York to Nagpur. It was a breeze."
Miinukset: "My personal headphones (Beats) couldn’t be used in the headphone socket which was a bummer. Also, the only male guy in the crew was trying to solve some meal issues and was trying to tell the hostess how not to tell the passenger!! All of it could be easily conveyed discreetly but he seemed to be least bothered!"

Plussat: "Transit 9 hours without hotel"

Plussat: "Flight attendants are ok"
Miinukset: "They did not honor my seat reservation they moved me from row 21 to the last row without any good explanation what is the freaking use of buying a tickiet early and reserving ur seat early when they move u anyway"

Plussat: "They do not provide hotel service even in a 11 hour layover saying the ticket is pomotional. If that is the case, why they sell tickets on promotion? Cheap mentality"

Plussat: "For the most part the crew were very helpful."
Miinukset: "Food quality and quantity."

Plussat: "Flight Attendants were really helpful especially when one of my child had a nose bleed, we had at least 3 attendants, tending to our needs when that happened and they did not leave until the situation was resolved."

Plussat: "Great Cabin Crew, the pilot was extremely talented and landed very well at a low speed so as to not wake everyone in Nagpur up."
Miinukset: "seats are a bit tight"

Plussat: "I like everything about the flight"
Miinukset: "Everything was ok"

Plussat: "Everything was perfect! From boarding the flight, decor, hospitality, clean, comfortable and my special meal selection was always right. The flight attendants greeted me before meals and insured me that they received my meal order."

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Plussat: "Stopover in Doha fun. The people are so friendly."

Plussat: "Good flight"
Miinukset: "Food is terrible.. why can't they offer sandwiches or bread and butter for people who don't eat Asian food"

Miinukset: "Food."

Plussat: "Food"
Miinukset: "Seat"

Plussat: "The movie selection was good."
Miinukset: "-my seat did not recline, which I understand that I was close to the emergency exit but the person in front of me could still put their seat back way farther than they should be able to and I was unable to do simple things like put my glass of water on my tray -I had a vegetarian meal which was literally just rice and ground up brown mush-I have no idea what that much was -I asked twice for new headphones because my was broken but they forgot -When the flight attendant was coming around with water and she looked me to see if I wanted any and I said yes, she just skipped over me. I didn't pay a few hundred dollars extra for this."

Plussat: "I like the staff and the way they treat the passengers and foods too i like , was really good"
Miinukset: "I didn't like the comfortable part at the plane , it's not that good plane , the spoon ,& knife are not good , the chairs are not comfortable that much as the other planes of Qatar airways,"

Plussat: "Clean. Friendly staff. Good food. Good entertainment."
Miinukset: "Small cramped seats."

Plussat: "Food was good. Service was great. Bathrooms were clean. Refreshing experience."

Miinukset: "Entertainment - screens are not user friendly and bad visibility in day light"

Plussat: "Cabin crew friendly and efficient, great service"

Miinukset: "Seats in economy very uncomfortable for long Doha to LAX flight. When person in front of us reclines seat for entire flight, it is almost impossible to get out to stretch legs or go to restroom. At the minimum, crew should ask all passengers to raise seats during meal service as a courtesy to those behind them. This is done on other airlines."

Plussat: "Attention to detail and attentiveness of the staff was par excellence in the business class"

Plussat: "Another B787. Had empty seats next to me."
Miinukset: "No menus handed out by the crew and little explanation of what the meal was beyond beef and rice or chicken and potato. For some reason they only serve a snack instead of a second meal on this flight."

Plussat: "Staff courtesy"

Miinukset: "I had booked the Amaya lounge for the 3,5 hours stop over. It cost $50+ and was so not worth it! Bad food and uncomfortable chairs plus it was really crowded! Next time I'll just go to a cafe! No seats at the gate when I got there. Slooow boarding!"

Plussat: "The crew was excellent."
Miinukset: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."

Plussat: "Very comfortable, great staff, entertainment options were huge! New aircrafts with comfort in mind."

Plussat: "1. Comfortable. 2. Good crew 3. On time 4. No hiccups."
Miinukset: "1. Not having wi-fi (major) 2. No news channels in in-flight entertainment 3. No snacks"

Plussat: "Everything"
Miinukset: "Maybe the food"

Plussat: "Nothing."
Miinukset: "Attendant was rude and never really finished service, never remembered any requests and consistently skipped guests when providing food or drink service, cabin kept oscillating between either too hot or too cold."

Plussat: "Crew was great"
Miinukset: "Way to crowed and...you know how u see the clown car in a circus...this was a clown plane...seats are horrible just all together a frustrating flight..."

Plussat: "free good"
Miinukset: "nothing"

"This was the worst meal I ever had on a flight. It was undercooked pasta with unflavored tomato paste. Horrible."

Plussat: "Crew was amazing and flight was comfortable"
Miinukset: "Great flight"

Plussat: "the plan"
Miinukset: "seevce was bed 10! hour alihhvwiyhb2 snacks"

Plussat: "Too short For my experience is not hectic"
Miinukset: "Entertainment crew food"

Plussat: "The crew was attentive"

Miinukset: "The seats are so small and place was very squeeze"

Plussat: "The crew are very nice and the service is really good."
Miinukset: "The seats are not so comfortable, the leg rest is just in the way and not useful for me. The PA is overused which is annoying when trying to watch a movie."

Plussat: "We arrived in Athens eventually"
Miinukset: "People were made to wait outside in the cold airport bus for half an hour. The ground crew gave no explanation for the delay. After heavy protests, they let the waiting passengers back into the terminal. Supposedly the pilot was sick, but there was no communication at all from the airline about the cause of the delay or how long it would last."

Plussat: "We were traveling with 3 kids and were 2 adults - one of our tickets needed an upgrade as the itinerary were booked separately - my mother happened to travel with us last minute to help me with the kids during travel. Other than the hefty price tag - the crew were helpful and overall the flight was nice."
Miinukset: "Hefty upgrade price tag but a good flight otherwise"

Plussat: "Turkish is always good Didn't know kayak was associated with justfly Loved the kayak notifications. MADEAHUGE difference"

Plussat: "None"
Miinukset: "I didnt like this flight at all. I got delaied 2 hours at the turkish airport plus the 7 hours lay over, total 9 hours, the gate travel service didnt give us any reason for the dealy, the customes gathered us in a small area where there is no seats and the bathroom was smelling so bad, we were stsrving and not even water been served to us, i missed my ride to the hotel in Amman, and missed my work breakfast orientation."

Plussat: "All the pieces to have provided an excellent experience were there, but they didn’t come together. It was nice to get some food, and the movie choices were pretty good."
Miinukset: "Hot, like super hot, in the aircraft. It was horrible."

Plussat: "Two things stood out. 1. The flight attendants were amazingly helpful in making sure the luggage was placed in overhead bins. 2. They gave out kits with a toothpaste and brush even for economy class! Nice service overall. Polite and efficient."
Miinukset: "Istanbul airport leaves much to be desired."

Miinukset: "Connecting flight wss unreasonably late and they lied about luggage being loaded onto the flight. One of the bags is completely missing in the system. Waste of time and too much trouble"

Plussat: "Entertainment was good."
Miinukset: "Seat was moved into a middle seat. I was very uncomfortable for the flight. Crew member granted someone else seat change before mine and i asked first. Very upsetting flight."

Miinukset: "I can’t find my luggage"

Plussat: "Entertainment"
Miinukset: "No space to sit, or sleep. I arrived in the US with a terrible pain all over my body."

Miinukset: "It took over an hour for Business class bags to come out. Not sure why I paid for business class if they don't know to offload them first in Dubai. Really ruined the first experience with Turkish Air."

Plussat: "Great service , great planes"
Miinukset: "All was great"

Plussat: "Roominess of the business class seat and cabin, they provide a good seat and comfort is good for medium haul flights"
Miinukset: "The food, Turkish airlines dish up the same stuff all the time, lack of selection and in getting tired of it. Very middle-eastern fare"

Plussat: "They boarded on time, took off on time, and the service was friendly."
Miinukset: "Nothing really."

Plussat: "The food was great. The seats were soft and there was enough legroom."
Miinukset: "We were stuck on an aisle where the seats don't adjust on one of the flights, but it was a relatively short flight. The boarding process was a little disorganized, but we were able to get on the plane quickly. The worst part was the home airport. I don't know how much control Turkish airlines has over that airport, but the bathrooms we're absolutely disgusting."

Miinukset: "nothing"

Plussat: "Boarding was completed very quickly. Flight arrived on time"
Miinukset: "Screens were very small Issue with with overhead space"

Plussat: "Never got the chance to actually try it."
Miinukset: "I was penalized because of a political issue between USA and Turkey. I couldn't get the visa to travel there, and despite that I couldn't get a refund. I am 1k with united air, and will never include THY in my plans."

Plussat: "Very grateful our flight wasn't packed- this allowed us to lay down a little and sleep. The attendants were very nice and helpful."

Miinukset: "The inaccurate time of flights and their late. The type of food is terrible."

Plussat: "All went well with security and boarding."
Miinukset: "Rough air and turbulence"

Miinukset: "Good service"

Plussat: "Window seat, decent selection of movies / shows."
Miinukset: "VERY small seats. Staff not very attentive."

Plussat: "The crew on the plane was kind, accommodating, and polite. Free alcoholic drinks helped with the long list of negatives aspects of the flight."
Miinukset: "Every flight was 30+ minutes late. Crew members at the gate were consistently on their phones and delayed service substantially. Not only am I incredibly frustrated that I could not bring my laptop onboard to do work, but the fact I wasn't told until right at boarding and it took extensive time to reclaim it makes Turkish airlines on par with Ryan Air for inconveniencing its customers. At baggage claim, the crew loaded our baggage on the incorrect track, making it take even longer to receive it. Seats and leg room are sub par. As someone who is 6'3, when the person in front of me put their seat back, I was forced to take a metal bar on the back of their seat to my knees (no matter the position). I will be recommending to both family and friends that they should avoid this airline at all costs."

Plussat: "Good food, very polite and attentive staff."
Miinukset: "Seat cushions lack comfort and the legroom is not sufficient for a average size person."

Miinukset: "Delayed yet again"

Plussat: "Boarding procedure was not organized. Boarding of business class and special needs passengers was not prioritized and were boarded along with economy passengers. Good choice of movies."
Miinukset: "TV screen very far from the seat and could only interact with it via the remote control."

Plussat: "great!"

Plussat: "Missed my flight because the airport changed gates and didn't announce it. Was told I could pay a penalty o in excess of $450 to be placed on another flight, meanwhile same flights from Istanbul to Amsterdam were going for $213. I will avoid Turkish Airlines at all costs. Customer service is terrible. The most unprofessional, rude, ignorant, and disrespectful staff represent Turkish Airlines at IST. Furthermore, an email complaint has been ignored."

Miinukset: "Terrible connections. Long delays. Truly awful"

Plussat: "Good overall"
Miinukset: "The flight attendants were not paying close enough attention they walked fast through the aisles and walked in to my head as I slept and ran into my feet with the food service cart I didn't hear I'm sorry or anything they just kept going"

Plussat: "Comfort of the flight"
Miinukset: "The long layover in Istanbul"

Plussat: "Brand new aircraft. Onboard wifi and live TV. Good food. This is one of the routes where Turkish feels need to compete."
Miinukset: "Chaotic boarding procedures in Istanbul airport."

Plussat: "The flight attendants were pleasant and very attentive. Great meals."
Miinukset: "Had trouble with the seat leaning back on one of glights"

Plussat: "Aside from the crew and their patience, nothing"
Miinukset: "Everything aside from the crew"

Plussat: "Same as above"
Miinukset: "Same as above"

Plussat: "Crew were exceptionally warm and pleasant, and made me feel more than welcome onboard."
Miinukset: "This was one of the worst days of my life, health-wise, so it could be that my observation of the passage of time was somewhat distorted, but Turkish did everything either slowly, or more slowly on this day. First, name two things on a flight line that are wheeled, movable objects. Did you answer bus and plane? Well done. So if both bus AND plane are theoretically mobile, why then must I endure a long walk AND a long bus ride? Boarding was an hour-long event, probably due again to inefficient ground services. I fell asleep and woke up twice before it was over."

Miinukset: "Transfer to terminal was by bus from out on tarmac."

Plussat: "The food and crew service"
Miinukset: "The leg room is really limited in the economy cabin"

Plussat: "Nothing!"
Miinukset: "15 hour stop over in Istanbul with the rudest, prejudiced airport staff ever!!!"

Miinukset: "I really found that the crew was rude, specifically on the New York to Istanbul flight!"

Plussat: "zero customer services and i will never fly with this airlines again"
Miinukset: "zero customer services, rude . and i will never fly with this airlines again"

Plussat: "Crew was lovely."
Miinukset: "Heat on flight was too high the second half."

"No screen map on in front of you to track the flight like Turkish air! No food or coffee for 2h30 just a small plain water and a very small piece of chocolate🤔"

Plussat: "Vegetarian option of the food. Constant hydration"
Miinukset: "WiFi"

Miinukset: "The airline lost our bags!"

Plussat: "Comfortable plan. crew, at least in our section of the plan was minimally attentive."
Miinukset: "crew could have been more attentive. other then the basic services no one made any effort to see if we wanted anything else."

Plussat: "Good timing, on time"
Miinukset: "RUD Stop very disruptive to sleep. Especially with little kids. Connection flight at FRA was very hectic. Asked numerous airport personnel for help and extremely rude, including yelling at us unprovoked. Business lounge had no kids area and very clinical. BA business more warm."

Plussat: "Lufthansa long haul flights has a really cool air flight status system."
Miinukset: "Sometimes you just get the bad luck of having a smelly passenger next to you. This was one of those flights."

Plussat: "Terrible flight. Super tight seats. Major airport delay to take off and land. Overall not a good experience."

Plussat: "Everything was good."
Miinukset: "No major complaints."

Plussat: "The crew"
Miinukset: "The sandwiches"

Plussat: "Nice comfortable flight"
Miinukset: "misspellt my name!"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Staff was friendly and service was on a exceptional level"

Plussat: "We paid extra $200 round-trip so that my 6’4” tall husband and 6’2” son could have extra legroom. There was at least an extra foot of space between the end of their knees and the reclined seats in front of them. Wow. It was worth it! We had the aisle behind business class, and with only 3 middle seats vs 4, even our aisles were comfortably wide. The seat comfort has improved greatly from past flights on Lufthansa. The small pillows at each seat were comfy. We liked that the silverware was actually metal instead of plastic - nice! Loved loved loved the free good quality alcohol! Air temperature felt comfortable to us doing the entire flight – normally these flights are freezing cold."
Miinukset: "The food was so-so. Not shocking - but you asked. At least the rolls were tasty & we loved that true unsalted butter was provided!"

Miinukset: "So bad"

Miinukset: "flight Frankfurt to Houston: 2 hours delay in Frankfurt, 1 suitcase lost and Lufthansa doesn't know where it is"

Miinukset: "Lost my luggage . I am in Madrid with no luggage."

Miinukset: "After arranging seat and checking it over and over for months to be sure it was a right window, for medical reasons, they took it away from me and gave me one which bumped the nerve damage in my arm. They said it was their agent's error but did nothing about it."

Plussat: "Lucked out. Flight was quite empty. Travel was comfortable and easy. A smooth ride all along."

Plussat: "Everything! By far the best flight that I have ever been on!"
Miinukset: "All was fine. No complaints!"

Plussat: "They even filled my water bottle a couple of times in addition to numerous glasses at my seat."

Plussat: "boarding area was bit confusing"

Miinukset: "Standing outside of the plane in the freezing hail, when my clothing was completely unequipped for it"

Plussat: "Nothing!"

Miinukset: "My flight schedule changed after I bought the ticket, which resulted in paying for the hotel for the extra night and using one more PTO day."

Plussat: "The crew was very friendly and went above and beyond."
Miinukset: "The boarding process is unorganized as passengers do not board by aisles...just pushing and shoving"

Plussat: "They were nice"
Miinukset: "They were good"

Miinukset: "Fight was cancelled, but we weren't notified until it was time to board (30-45 minutes before takeoff). We went to the help desk and were placed on a flight few hours later, but were never told the reason for the cancellation."

Miinukset: "Very weird flight attendant. Seemed unexperienced and stressed out. Bad vibe from the crew in general."

Plussat: "Service is good, you actually get food and drinks, thanks for that."
Miinukset: "The seats in the economy class are too small. Not once did I have someone sitting next to me who could actually fit in his seat. They weren't particularly large people, just average men but their arms were in my space all the time. Also if I drop something, I cannot pick it up, there's no room. For transatlantic flights the seats should be bigger."

Plussat: "Flight was fine."

Plussat: "Ewerything"

Plussat: "New plane, nice seats. Typical Lufthansa."
Miinukset: "Strict weight limitations for carry on luggage. Go British Airways if you have large carryons. Lufthansa is militant about luggage weights."

Plussat: "Good choices were great and tasted great also.."
Miinukset: "seats not so comfortable"

Plussat: "Very friendly and efficient crew. Good food and entertainment. On schedule."

Plussat: "Everything"

Plussat: "my favorite airline"

Plussat: "The crew was great. The seats were ok."
Miinukset: "Check in was very, very slow, for some reason."

Plussat: "nice services."
Miinukset: "no order in boarding and no chairs in Panama airport. Had to stand for 2 hours before boarding."

Miinukset: "No seating area at or near the gate we boarded at, and as boarding was delayed, many people ended up standing for some time because we did not wish to wander too far and then be late for boarding."

Plussat: "Very friendly and accommodating crew, efficient service, nice breakfast pastry for the short flight to Frankfurt"
Miinukset: "Would have been nice to have an entertainment option, but I had a book, so the 2.5 hrs went fast enough."

Miinukset: "Going through Chicago airport"

Plussat: "With German precision the crew worked the area. When I started to feel hungry they came with food. When I was getting thirsty, they delivered beverages. Overall, I liked Lufthansa and I would recommend them to others."
Miinukset: "There was an obstruction in the way of where my feet would go. I was on the aisle and the guy at the window seat had the same problem. Luckily, we had no one seated between us. We basically did the unspoken and we shared the foot space of the vacant middle seat."

Plussat: "Service was good, boarding was fast, no other issues."
Miinukset: "The seat pitch is inhumane. I could barely fit into the seat without hitting my knees on the seat in front. And that was before the person ahead of me reclined. It's not like Lufthansa is a budget airline. It's a full-fledged major carrier charging full-fledged prices. Seriously, I was expecting more."

Plussat: "Crew worked hard to make the journey pleasant, including the second crew for my connection to New York JFK, a much longer flight. Even some of the food was edible."

Plussat: "The flight was on time. The boarding went smoothly."
Miinukset: "Armrest was broken on 1st flight making it difficult to get the tray table out."

Miinukset: "on purposely made passengers miss connecting flight and did not genuinely try to help. Everybody follows so called policy like a robot regardless the circumstance. An airline with no feeling and emotion. Arrogant and don't care about passengers."

Plussat: "Polite crew."
Miinukset: "Small caps, small liquid amounts was served. They cut back in to water, soda, juice, coffee, leaving the travelers loosing body-water!! The food was cheap and cliche!!"

Plussat: "Coffee was excellent"

Plussat: "on time, smooth ride for a prop plane"

"Great flight Will go again!"

Plussat: "Yes, Very good"

Miinukset: "I had paid for an upgrade to sit in the front of the cabin with extra legroom (row 14A). When I boarded a man sat it my seat. He had not paid for the upgrade, but the crew let him stay in my seat. I had asked him to social distance but he continued to sit right behind me bo matter which seat I moved to. He argued with the crew until they gave up and let him stay. They did not check his boarding pass or ask him to move to his assigned seat I found a different seat away from him but I don’t see the point in paying for extra legroom when the crew let’s people who haven’t paid for it sit it those seats. I felt harassed by the man and was very uncomfortable the whole flight. I am considering my next step, I think I should at least receive a refund for the upgrade I paid for."

Plussat: "The seats were so comfortable"

Plussat: "Very nice airplane and pleasant crew"

Plussat: "Terrific hot breakfast in bus. class"
Miinukset: "Window did not darken like the others."

Miinukset: "When its rain we shouldn’t walk to the air plain"

Miinukset: "A little bit chaotic when they loaded two planes at the same time in a very tight space in Amsterdsm but this was most likey an airport soecific design issue and not a KLM issue. The flight was as good as can be expected fir an international flight. The staff was great"

Miinukset: "The flight from Manchester to Amsterdam has been delayed which led insufficient time for me to transfer to HK"

Plussat: "Yes"
Miinukset: "Everything was good"

Plussat: "The aircraft"
Miinukset: "No overbooking next time!"

Miinukset: "The KLM crew are always great serving and treating you. Well above many other airlines."

Miinukset: "Don’t be late"

Plussat: "Crew were great"
Miinukset: "Refreshments"

Plussat: "Very professional"
Miinukset: "Lost luggage"

Miinukset: "Too hot inside the aircraft"

Plussat: "Nice attention and good food. Plane and seats are confortable"

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Miinukset: "Lost all our bags so couldn’t ski"

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Smooth and faster than expected trip. I felt free to get up and walk around on this long flight. Food was good. I sat in seat with extra leg room for the first time and it was worth it"

Plussat: "Friendly and efficient crew. Flights were on time if not even early."

Plussat: "The crew!!"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "NOTHING"
Miinukset: "Having to change my seat to accommodate a rude belligerent passenger, who had taken my seat, refused to move until spoken to by steward. She then made my flight a nightmare, until I let her sit in my aisle seat. Even then she was not satisfied, she abused me the whole flight damaged the screen so I could not use it until the steward fixed it. Demanded that I except any and all alcohol to give to her to drink. When I am tea total she then continued to abuse me. I asked the steward to move me he just shrugged his shoulders and said there was nowhere else. This is definitely my the worst flight I have experienced."

Miinukset: "Services was pretty weird .. Perse or crew Leader was ok But the assistent Young one was Really bad.. aptitud and not friendly at all."

Plussat: "Interior of the plane was clean. Smooth landing."
Miinukset: "Pilot did not avoid turbulence"

Plussat: "Arrived early!"
Miinukset: "Boarding seemed disorganized."

Miinukset: "The movie selection did not seem extremely varied."

Plussat: "Fairly nice flight. 7 hours AMS to JFK. They had ice cream cones for us mid flight and an after dinner cognac if you wished."
Miinukset: "Not a big fan of paying for a few extra inches of leg room in a better seat after paying for a ticket."

Plussat: "Sound was broken on my TV set!"
Miinukset: "Called stewardess twice to assist. No response!"

Plussat: "Friendly attendants. Decent food, and frequent snacks and beverages."
Miinukset: "No charging ports for electronic devices."

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Delayed flight but staff apologized as for safety reasons."
Miinukset: "Very late arrival"

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Clean airplane, friendly crew, no rush, nice snacks for a short one hour flight. Just generally a positive experience."

Miinukset: "una valija se perdió. Eso desató el descontrol que tiene KLM para seguir el equipaje. No hay como hacer tracking. No hay un teléfono a donde hablar, la web está desactualizada y con información equivocada. Direccionan a usar canales de twitter y facebook que no responden. Primer experiencia en KLM y no pienso nunca más usar esta aerolínea. Llevar el equipaje o resolver un problema sobre valijas es de lo más básico de una aerolínea y no lo hacen."

Plussat: "Cabin Crew was awesome."
Miinukset: "Entertainment System was not working and no Non-veg food option in flight."

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Miinukset: "Pet was left behind at vacation destination as pet's reservation (made and confirmed through KLM) was not found at check in. Waiting for Customer Care to help get pet home and take responsibility for situation and getting no response. Very dissapointed, considering law suit."

Plussat: "I was upgraded to Buisness so, no complaints"
Miinukset: "No Marlboro light cigarettes on the duty free shopping cart"

Miinukset: "One of the senior stewardesses we're very rude. Whether it's her personal opinion or KLM's policy, it's unreasonable to think that a 3 years old child could or should hold her pipi over 20 minutes, while they slowly and inefficiently trying to give out food. Several parents were there with the request to let us through to the toilet with small children and she smiled in our face and said "no, we will finish first and than you can go". She might be not fit for the job anymore, but KLM can't afford this kind of treatment."

Plussat: "Crew service"
Miinukset: "Flight delayed."

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Same as above"

Plussat: "Night flight so no entertainment allowed sleeping"
Miinukset: "Kosher food could be improved"

Plussat: "Short, comfortable flight. Nothing special. Got us where we needed to be without incident."
Miinukset: "Nothing. This is filler text to meet the min. characters."

Plussat: "Quick! Friendly! On time"

Plussat: "Crew was nice smooth was friendly"
Miinukset: "Me and my boys have been without 3 luggages for 3 date now in Italy! We’ve called Aeroflot everyday and nothing."

Miinukset: "They lost our bags and we had to wait almost 2 hours to fill out the required bag forms."

Plussat: "Na"
Miinukset: "Na"

Plussat: "My bag was lost!!"
Miinukset: "To have my bag delivered"

Plussat: "Service"
Miinukset: "I always book ticket with you guys and I went on the Web to my phone to book a flight ticket for my friend and automatically you guys book it under my name and a contact immediately just fly and they said that they cannot change it and meet me by another flight ticket which I did not even request to"

Plussat: "Nothing"
Miinukset: "I had a seat by the end close to the restroom and shared seats with a stinky guy who forgot to take a shower. The food was aweful. The flight was boring because I did not get earphones and could not watch movie or listen music."

Miinukset: "Flight got delayed got new boarding pass of next day."

Plussat: "Just on time flight, good service from crew on board."
Miinukset: "They do not offer liquor in an international flight. Long wait for baggage at SVO. Entertainment service has poor usability."

Plussat: "Food on Aeroflot is good these days and the flight staff is very competent."
Miinukset: "Check-in staff on this given day was not at all sympathetic."

Miinukset: "For some reason reps at counter made me to check in my carry-on, thogh the plane was almost emty. Airoflot’s coffe was disgusting! Tasted like regular tap hot water!"

Plussat: "Aeroflot made it a comfortable flight, pillows, blankets and slippers included in economy. Nice meals and non alcoholic drink options."
Miinukset: "They have those old school dual pin headphone jacks, bring a converter for your own headset because the airline issued ones are muffled. Keep an eye out for the (female body) objectifying promotional safety video, yikes Aeroflot. Moscow airport really leaves a lot to be desired. I spent two 4-hour layovers there on this trip and walk away with a higher sympathy for Ed Snowden, poor guy."

Plussat: "The Airflot has the best food, not on this flight as it was short, but still we got a nice ham sandwich."

Plussat: "The flight was on time, descent was a little bumpy due to winds but the pilots were great professionals and we landed very smoothly."
Miinukset: "Loud neighbors right next to me :-("

Plussat: "The flight was comfortable and the service was friendly. Again much niceer because we got more legroom."
Miinukset: "Our luggage did not make it, so we had to wait 1 1/2 hours after arriving to see if the luggage made it, ended up having to file a lost baggage claim, after our long flights that is tiresome. I hope we will get it soon."

Plussat: "Allowed 2 suitcases per person, served food, new planes"
Miinukset: "Limited entertainment options"

Plussat: "that they have gifts to the kids that was very nice of them"

Miinukset: "Excellent!!!"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "Was able to make a change to an earlier flight and pretty much slept the whole way. And the flight was New York to Moscow. No problem at all."
Miinukset: "Nothing."

Plussat: "Because of aeroflots fault I missed the flight from Moscow to Tashkent. The only thing I liked is that they provide with hotel room. Everything else was terrible. It will be my last time flying with Aeroflot."
Miinukset: "Customer service"

Miinukset: "3 identical chicken meals in one day! Very crowded, noisy, not enough lavatory availability for so many people. Seats too narrow. Because the 1st flight came in late, every passenger who transfered from su503 to 122to JFK, had their luggage (that was checked in at Ben Gurion) LEFT BEHIND IN MOSCOW!!!"

Plussat: "Worked like a well-oiled machine. Friendly food service right on time and in good sequence, quality food, free simple self-service "bar" in between at any time. Huge choice of decently new movies and much more on the entertainment system."
Miinukset: "Little thing that I usually don't notice as I normally travel with good noise-reducing headphones. But I forgot to take them with me this time and had to use the earbuds that were handed by the attendant. They really suck. Distorted, narrow band sound makes it almost impossible to discern the soundtrack. Would not forget my good headphones again ."

Miinukset: "They forgot about our luggage in Moscow."

Plussat: "Nice attendance, food"
Miinukset: "I got my suitcase after 4 days"

Miinukset: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Plussat: "Great food, entire meals are excellent"

Plussat: "Service"
Miinukset: "Yeah"

Plussat: "Crew staff worked hard."
Miinukset: "I was given wrong information about my baggage at the Moscow airport. Therefore, I wasted about 2 hours in locating my baggage on the carousel while my baggage was with the Aeroflot staff."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "Food was Ok"

Miinukset: "I could not choose seats before my flights and was given a middle seat at the airport in Helsinki even though I was one of the first ones to check-in."

Plussat: "The flight itself was nearly perfect. The pilots are the first class. My only complaint was during the food service. The food service was a bit unorganized. They'll give you a dinner plate with a desert, but the tea or coffee would be served half an hour later. So, you're just sitting there with your piece of pie in hand waiting for a tea."
Miinukset: "That is NOT an airline (Aeroflot's) fault but a JFK's one. We weren't given a permission to land for over an hour, so the flight was late."

Miinukset: "No vegetarian food options Boarding was delayed but no announcement was made"

Miinukset: "Boarding not exactly separating business and others"

Miinukset: "Boarding from tokyo was a mess... Had to wait 1.5 for check in"

Miinukset: "As for the entertainment - there was none"

Plussat: "Everything was adequate. No complaints about the actual flight"
Miinukset: "Flight was cancelled but they rebooked me and I got to where I needed to go"

Miinukset: "I ordered vegetarian meal for all flights and yet on the long flight from BKK to TLV they didn't have it for me and my son. Had to eat bread for the entire 9 hours flight. :-("

Plussat: "Flight was fine."
Miinukset: "The ticket purchase experience was horrific and took over 6 hours to get a confirmation after 5 phone calls and one price hike. alex vlasov 347-244-2516 avlasov@gmail.com"

Miinukset: "The flight was good overall, but the boarding crew in Moscow (that was after a transit) didn't let me take my guitars up on the airplane, different from what I agreed on at the first flight, where I paid 200 USD to take it with me on the plane. The flight attendant was very nice and agreed to help me and take it on the plane."

Miinukset: "The set off was delayed"

Miinukset: "This was a Finnair flight operated by Aeroflot, which was delayed by at least 3 hours and caused me to miss my next flight."

Plussat: "Everything is very professional and the food is of reasonable quality for an airline. The portions are small and there is nothing in the way of snacks either available for pickup or served between meals. Look at what Delta does - they keep those leftover items still in the wrapping and add any they did not seve and then keep those in the galley for passengers to help themselves. delta also serves one or two snacks on the intercontinental flights in addition to two meals!"
Miinukset: "See above"

Plussat: "Very uncomfortable flight. Customer service was poor and seats are horribly small and cramped."
Miinukset: "Crew barely spoke English. Instructions were primarily given in Russian only."

Miinukset: "Water dripping from ceiling. I told one of cabin crew. He just told me what can he do and then left. After complaining to two more cabin crew. Finally, they arranged me to another seat."

Miinukset: "There was a two hour delay, then after arriving to Dulles the staff couldn't find the container with half of the people's luggages. It took them around two hours to find the people's bags. Customer service unresponsive, crew was slow, food was nasty, sits were old and small, toilets were dirty. I fly every other month domestic and international, and I've never experienced such a bad flight."

Plussat: "The crew was professional. The flights were smooth. The entertainment was very good. The plains were clean and well maintained."
Miinukset: "But the planes were understaffed that was clear especially during the meals. No drinks of any kind were provided during the meals because there was no crew to deliver them."

Miinukset: "Plug of headphones didn't work. I couldn't use entertainment cener"

Plussat: "Everything fine"
Miinukset: "Nothing"