Etsi halvat lennot välille Helsinki - Wales

Miinukset: I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!

Plussat: Great and friendly crew

Miinukset: In-flight system had some problems and seats seemed a bit uncomfortable

Plussat: Crew attentive. The delay was due to airport conditions in FCO, cannot be blamed on Air France.

Miinukset: Food. For a 2-hour plus flight, from 11am to 1:30pm, we got 20gr pretzel sticks. This is ridiculous. Don't pretend you are not low-cost! Formerly, before the Joon failed (thank God) venture, Air France had real sandwiches around that time of the day on that line.

Plussat: Crew asked us if we’d like to move to an empty row to be more comfortable without us even requesting it.

Miinukset: Bigger coffee cups? Really nothing to complain about. Everything I would expect from a flight. A++

Plussat: How great everyone was and smooth sailing.

Miinukset: Made sure the flight was not over booked.

Miinukset: This airline charges for everything, and after you pay once, they try to charge you again, and again, and again (four different people tried to charge me 4 different times for my two checked bags). And they lost the record of my payment, so I had to show 4 times the Amex receipt showing that I had paid before. It took 45 minutes and 4 non receptive agents for me to get my luggage checked. British Airways is significantly better.

Plussat: It was a decent train ride.

Miinukset: Stating it’s a train from the beginning and not having to go from one train station to another.

Plussat: The crew and the food were great!

Miinukset: The seats weren’t very comfortable. You could tell the plane was a little dated. There was no WiFi and nowhere to charge your devices.