Etsi halvat lennot reitille Helsingistä $[6056-Cardiffiin

Plussat: "Impressive service... amazing crew, very friendly and professional"

Miinukset: "When its rain we shouldn’t walk to the air plain"

Miinukset: "The plane is so old..,"

Plussat: "Newer plane, crew was amazing, seats were adjustable"

Miinukset: "Fix the damn KIOSKS at Vienna!"

Plussat: "Very friendly crew and on time with no problems."

Miinukset: "Dozens of high school students screaming and climbing onto seats, crew did not intervene."

Miinukset: "Lost a single baggage item, a car seat. Critical for us to leave the airport, and delayed us for over an hour upon arrival. Gave us a loaner car seat that barely fit our child."

Plussat: "Nice aircraft"
Miinukset: "Unexpected refueling stop. 2 hr delay Lost connection Reached destination after 18 hr delay"

Plussat: "The crew were really helpful with people who had tight connections because of the delayed flight"
Miinukset: "I wish they had WiFi"

Plussat: "Everything was good except for the entertainment consul for one of our seats."
Miinukset: "One of our entertainment consuls had to be rebooted 4 times and still didn’t work. We gave up asking."

Plussat: "Nice seats. Only seats with a row of 2, which is what I wanted,"

Plussat: "the crew was nice"
Miinukset: "Seat confort on long flights, leg rooms,"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "Very pleased with KLM - efficiency all round and especially the baggage handling at Schipol swhere I had 20 minutes to transfer and my baggage came back with me to the UK which is no mean feat given the hustle and bustle of such a large airport"
Miinukset: "No downsides at all"

Plussat: "Quick flight"

Plussat: "great crew and comfortable flight."
Miinukset: "sceens in the plane to show map and direction of travel"

Plussat: "Friendly staff, great service on board. Way better value and service compared to the tacky Irish competition flying the route. Delta all the way"

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Plussat: "Efficient boarding system, clearly signposted. Professional staff"

Plussat: "Crew was great, very nice"
Miinukset: "Not enough legroom"

Plussat: "I am so grateful to have been provided delicious and filling vegan meals on this long flight. Thank you for offering a dietary option that is compassionate toward animals and contributes less to climate change! Now if only the planes were powered by clean, renewable energy... Hopefully that will become a reality someday very soon! Oh, and also the crew on this flight was exceptionally kind and helpful. Thank you so much!"
Miinukset: "I did not enjoy the turbulence, which I suppose is unavoidable. More importantly, I felt quite guilty about the greenhouse gas emissions of my flight. I have decided to cut down on my air travel as much as possible as a way of reducing my carbon footprint."

Plussat: "Good entertainment options. Nice flight attendants"
Miinukset: "It would be helpful for short people to be able to adjust the head rest lower on the seat. More recent released movies would be helpful. More leg room. Not charging more money to choose seats."

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "The cabin crew was so kind, efficient, and attentive. All meals and snacks were delicious."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Plussat: "Great"
Miinukset: "Great"

Miinukset: "Our total flight time was about 17 hours - MAD- AMS-LAX. My husband and I both have an internationally approved carry on luggages with us. When we checked in - they asked us to both check in our carry on luggage. The reason why is because they said they don’t think they have enough space for our carry ons. I told the crew member checking us in that other people that was checking in with the same hand carry size luggage with us had no problems taking it with them. For being about to be on a 17 HOUR FLIGHT we should be ALLOWED to have our carry ons with us! We take carry ons for that reason! I had to argue and prove my case to the crew member to atleast keep 1 carry on with us. I thought that was an UNACCEPTABLE reason for us to check in a carry on luggage when we had a 17 hour travel time ahead of us. Not a happy costumer here."

Plussat: "Boarding was as expected, crew & food were ok. Nothing else positive to extract out of this flight."
Miinukset: "Delayed flight, horrible baggae policy when the flight is actually operated by a partner of the company you bought the ticket from and not the actual company. Dirty seats, no in-flight entertainment whatsoever (not even a magazine)."

Plussat: "We got a meal for a 1h flight only"
Miinukset: "No entertainment but normal for this type of flight"

Miinukset: "Unaccompanied minor flying to Lisbon overnight. Bag was lost. No real effort to assist. Bags of unaccompanied minor should be treated with priority."

Plussat: "Excellent very good"
Miinukset: "Everting so good ex"

Plussat: "All cabin crew were courteous. Refreshments were light. Check stuff were helpful, they did devise that the flight was full and due to space hand luggage would prefer to be put in hold free of charge. We did not have any problem with this. Plane was clean."
Miinukset: "Service was a little slow going through the gate, it seemed to take a while for everyone to get on board."

Plussat: "The staff the facilities the food all ******. Will definetly look forward to choose both delta and KLM"

Plussat: "Very friendly and helpful personnel."

Plussat: "Pretty basic one hour flight so there's not much to complain about or praise about. I got some sleep which was good."
Miinukset: "The crew had their general Dutch aloofness on form. Chatted to one of the stewardesses in Dutch up until she saw I had a British passport then she decided she could only speak English to me."

Miinukset: "KLM crews look unhappy with their work. Everything they do is a favor not duty."

Plussat: "Eveything is well arranged"
Miinukset: "Nothing"

Plussat: "Everything - Checkin, crew, food, entertainment"
Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Late Cabin extremely warm Full flight and centre seat means no room to relax or carry out work"

Plussat: "Fortunately, the plane was not full, so people could spread out a bit to create extra room. The food was really good! (surprisingly)."
Miinukset: "KLM's new configuration for this type of plane made the seats even narrower than before. While leg room was reasonable, the 3 abreast seating meant a lot of discomfort, especially in the row right in front of the restroom."

Plussat: "Boarding was very efficient."
Miinukset: "Limited movie selection. Crew seemed stressed. Gave me wrong meal and then swaped for the right one. I asked for Diet Coke and was given white wine. Food quality was not good."

Plussat: "The service, entertainment, food, the crew, the aircraft were excellent."
Miinukset: "They put us in a Transavia plane."

Plussat: "Very friendly and the food and drinks never stopped and no additional charges, a very nice experience over the bargain airlines, free in-flight movies, and entertainment, no cost."
Miinukset: "No complaints."

Plussat: "Enough space good wine and on time"
Miinukset: "Nothing"

Plussat: "I ended up getting home with less delay than originally predicted. I guess that's a good thing Also delta customer service was super polite and trying to help when I called"
Miinukset: "Delay again... seems to be pretty frequent on KLM flights at least on the ones I flew with in the past 4 years... this time it was 3hours wait due to a technical issue... no alternative flight option and we ended up getting a very old plane as a replacement. In addition people at info terminals are disorganized and not kind at all.."

Miinukset: "Because of slow boarding process flight was delayed by 15 minutes. I had short connection in Amsterdam."

Plussat: "There was no flight! So it's one thing that you have to cancel the flight because of fog; but rebooking us the next day on a flight through New York that doesn't exist, was way below the standard of care I would expect from any airline. Apparently, the NY to LAX flight that KLM booked us on, was only one leg of the flight to Sydney Australia; and according to some airline agreement, only Australian nationals are permitted to take that flight! Running around at JFK from terminal four, to terminal seven, to terminal eight, back to terminal four, to get a flight out, was a bit much considering how tired we were – not to mention hungry, since KLM neglected to provide the kosher meals we had requested with plenty of time – BOTH going to and returning from Europe."

Plussat: "In general, it was ok"
Miinukset: "Yet again it was flight delay from KLM side."

Miinukset: "There was no amenities pack given in Premium economy. The food was ok. It would have been nice to have been offered another bread roll. Seat comfort was fine, but I kept getting hit by the separating curtain as the flight attendants went back and forth from economy."

Miinukset: "Flight was delayed for 4+ hours"

Plussat: "Very friendly crew"
Miinukset: "In-flight system had some errors"

Plussat: "The gentleman at the check out his name was Omar went over and above the call of duty for Customer Service me being an American he walked me through each step of using flybe via air France and paying for checking my bags and even the carry on luggage and getting me through security etc."

Plussat: "The cabin crew were amazing and the seats very comfortable, even in economy. I'm not a super comfortable flyer so I loved that the pilot would always warn when we were getting into turbulence. 2 thumbs up. I will fly Air France again"
Miinukset: "I'd appreciate a better selection of food and drinks, even if I have to pay for the drinks."

Miinukset: "Our request for vegetarian meals got lost after a glight was cancelled."

Miinukset: "Crew on the ground was very rude"

Plussat: "The crew did its best to make up for the fact that the special meal I ordered was inedible."
Miinukset: "See previous"

Plussat: "Flight attendant was rude to my non French speaking 12 year old. He ripped his charger out of the USB port and threw it at him."
Miinukset: "TSA was sketchy and gave a FULL search, part down, etc. I kept asking and the excuse kept changing. Final excuse ridiculous! Flight attendant could have not treated my son as he way he did. I was unaware that the usb cord being inputted during taxiing As was my son. He was horrible to him!!"

Plussat: "The schedule and timing"
Miinukset: "The airport, some of the crew, the aircraft seats, the entertainment system"

Plussat: "Staff were friendly and seats in business were super comfortable."

Plussat: "Tight seat, was moved out of exit row because of my age"
Miinukset: "Could have stayed in exit row. Plan arrived in Moscow late so flight was over one hour late"

Plussat: "Amazing crews!"
Miinukset: "N/A"

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Plussat: "On time, staff was nice."
Miinukset: "Not many options and not even a glass of champagne. That’s a minimal requirement. No sparkling water. Just very limited"

Plussat: "The staff..the attentions..food."

Plussat: "I did like Flying with Delta and Air France but not with Ukrainian airlines (when booking , it should tell you what airlines will be used , to make a better selection )"
Miinukset: "When I purchased my flight ticket , I purchased with a checked bag (23 kg /50 #) how ever ( who will fly to Ukraine with a 10kg suitcase) I booked for a KLM flight , they used (partener airlines ) when I arrived to LA I flew with Delta , they checked my Suitcase at no cost all the way to my final destinations , that was expected ! When I was going to return , they made me payed 120 dollars ( in Kiev , Ukraine (UIA) , I was very disappointed and I really will love an explanation about all this !"

Miinukset: "Flight was delayed by at least an hour leaving Paris - a regular situation I experienced with AF."

Plussat: "Entertainment"

Plussat: "I was given a great seat and the food was OK- not the Air France food of 5 years ago but still good"
Miinukset: "I didn't really use the in flight entertainment - the usual movies, tv etc"

Miinukset: "Old plane."

Plussat: "Nothing"
Miinukset: "Missed flight due to lack of direction, last minute gate change and they shut door in our face after telling us they were holding plane"

Miinukset: "Separated me and my wife for the whole flight! Could not accommodate us together. This reservation was made over 6 weeks ago !!!"

Plussat: "Very nice stews. Food was A plus compared to US airlines AND included. Great list of movies etc."

Plussat: "Staff"
Miinukset: "We were 2h late"

Plussat: "Absolutely everything perfect."
Miinukset: "Through my own fault I ordered a different seat instead of window seat. :)"

Plussat: "Nothing"
Miinukset: "The seat seemed smaller and space was very uncomfortable. The boarding process was very painful because we had to wait for a longtime."

Miinukset: "Screen broke half way through flight. Food was poor"

Plussat: "Food and service was good and price was acceptable"
Miinukset: "Very long route"

Plussat: "Priority boarding with kids"
Miinukset: "Nothing special just like easyJet ir Rayanair"

Miinukset: "The flight was late, real late."

Plussat: "Free snack and drinks. Good service."

Plussat: "Courteous crew"

Plussat: "The service"
Miinukset: "Nothing"

Miinukset: "My seat was changed without my permission. Very unprofessional staff at Mumbai airport"

Plussat: "It was Amazing staff helpfull and fresh.. love it"
Miinukset: "Flight of almost 3 hours was not entreteiment at all just magazines."

Miinukset: "Some toilet facilities out of order and some slow service"

Plussat: "The price 50€ cheaper than the other operators. Quick flight. Kind crew."
Miinukset: "Lack organisation for checking. No difference if you have done the checking online. No breakfast on a 7am flight though included in the price."

Plussat: "The crew is great, with their typical slightly humourous and casual French attitude. Great collection of international quality movies."
Miinukset: "Average and disappointing sitting space. The vegan lacto-ovo meal is disappointing."

Plussat: "Good on a short flight"
Miinukset: "Paying for carry on due to weight limit. First time this ever happened!"

Plussat: "It didn't take longer to board! Crew with great attitude Take off and landing were just great"
Miinukset: "My sandwich, it contained too much pepper, I mean too muuuuuch My narrow seat No entertainment"

Miinukset: "The delay in the flight without even informing us of the reasons. Changing the boarding gates twice, and no options in the meal."

Plussat: "The flight attendant was very nice to me. TV was very good. space was enough ."
Miinukset: "We had to pay for wi fi."

Miinukset: "We were rebooked, which understandably happens for any number of reasons. However, we were not informed or asked about our preference until our luggage was checked through! The staff especially in Chicago where we began this awful experience couldn't care less about our situation. Then AIr France lost our luggage and provided no help in locating them. We had to rely on folks who had friends working in Zagreb Airport to locate them. Air France is incompetent, insensitive and unprofessional. If you have an important trip avoid Air France - they treat you like captives not customers."

Plussat: "Nice Flight Attendants Good Food"
Miinukset: "Flight was delayed by 1.5 hours"

Plussat: "The food was good"
Miinukset: "The seats were terrible, the entertainment units were poor and staff was very reluctant to give proper service."

Miinukset: "Too crowded"

Plussat: "Good entertainment selection, and staff all very friendly. Food was pretty mediocre - main course was nice but the breakfast especially left a lot to be desired."

Miinukset: "Meal choice missing kosher non-gluten combination."

Miinukset: "Wheel chairs for my ill and aged parents was not provided"