No delay and comfortable trip, thank you
I like that the service ran on time.
Security wasn't too bad getting through
Miinukset: "Stewardess was mean when I asked for a mask"
Miinukset: "No meal service, old entertainment system."
Plussat: "Nothing. I will never fly United again. The only reason I booked this flight was because i thought it would have the kind of good service I’ve experienced before on Lufthansa."
Miinukset: "There was a 1 hour layover prior to the DC flight. Frankfurt’s security line was so slow that it caused us to almost miss our connection to DC running thru the airport. To add insult to injury, the United gate attendants were so incredibly rude and inconsiderate when we explained why were delayed."
Plussat: "Hope the flight attendant was awesome. She should be filmed for training videos."
Miinukset: "Update bathroom. Sinks almost too small to use with the facet type installed. Super gross bumping the sink basin in order to wash hands. Acrobatic feat to get done."
Plussat: "Pleasant flight crew and comfy seats, even in coach."
Plussat: "Fast to board but had to wait for over an hour for a connecting flight to get on the plane."
Miinukset: "Very uncomfortable seats, no in seat entertainment"
Miinukset: "Long wait time"
Plussat: "The crew was amazing! thank you!"
Miinukset: "The screens are outdated and don't respond properly to touch, old movies, old games, no live-news (available at other airlines - e.g. LH)."
Plussat: "Boarding was OK. Relatively oldish plane but first class seats was comfortable"
Miinukset: "Where to start. Delayed, usual charming flight attendants, warm wine, no vegetarian menu options, fish said turbot and was something else for sure. Luggage took for ever. Reminds me why I avoid them if I can"
Plussat: "It got me to Houston, but that’s about it"
Miinukset: "First we boarded and the plane was cools and i am traveling with my mom who is 76 and a little frail, we ask for a blanket and the response was there no blankets in economy, with a condescending tone. Unnecessary and mean"
Plussat: "Everything went smoothly. Though take off was delayed."
Miinukset: "Not much."
Plussat: "I was in the middle seat and there was an overweight man sitting next to me and he was practically sitting on my lap. It was very uncomfortable. You didn't lose my luggage this time so that was a plus. The plane ride was miserable because this man."
Miinukset: "Seat was really hard and hurt to sit on after the first hour. Even had trouble sleeping it was so bad."
Plussat: "Very courteous flight crew."
Miinukset: "Cramped quarters, as the people who were sitting on either side of me...I was in the middle seat, we're very large people and took up part of my seat and both arm rests. Not pleasant at all. Why are these individuals not required to purchase a larger seat instead of encroaching on the seat next to them? I am an average sized person, and the seat would have been just fine if the larger people had not taken up part of my space!"
Miinukset: "No tv"
Miinukset: "Late late late. 12 hours later I'm still not on a plane home"
Miinukset: "Very uncomfortable plane!"
Plussat: "No entertainment and have to pay extra for any eats."
Plussat: "Load $60k worth of my video equipment."
Miinukset: "Load $60k worth of my video equipment."
Plussat: "i eventually got to SF"
Miinukset: "The flight kept getting delayed and they wouldn't tell us why. There happened to be a line forming at the counter and when i asked an employee why people were lining up, all that i got in reply was "because the flights delayed". Thanks...i had no idea"
Plussat: "Short flight, no food or entertainment."
Plussat: "Everything was fine on the flight. Crew was friendly, entertainment options were good and free beer and wine on international flights."
Miinukset: "Of course the food was awful and the boarding area, 125 to be exact was a complete mess. They try to separate 5 groups in 1 small corner with seating and the counter in the way. Total and mass chaos"
Plussat: "On time flight, food was good, entertainment system worked well. Leg room adequate for a tall person."
Miinukset: "Nothing really to complain about"
Miinukset: "Room for sitting."
Miinukset: "Seat of 1.5 hours on board the flight, but understand it's beyond the airlines control"
Plussat: "Quick and easy fight. Crew very nice"
Plussat: "Was very bad weather conditions and the crew really did well"
Miinukset: "We bought very cheap tickets, not understanding that we were put at the back and had NO flexibility with the tickets. Treated like ppl with "cheap tickets"."
Plussat: "I liked the movies,they have many movies and I can choice"
Miinukset: "The flight was delayed and the employees of the front desk don't help anything. The service was worse."
Miinukset: "Again all of it was poor"
Plussat: "The pilot did a good job. However the cabin crew needs more training. Very rude and unattentive"
Miinukset: "Rude and incompetent staff on this flight. Plus the overweight/hot/sweaty/snorlax gentleman squeezing me into my window seat for 12hrs was pleasant."
Miinukset: "Explained above"
Miinukset: "Based on my treatment, I will never fly United again."
Plussat: "Large bottle of premium wine was nice"
Miinukset: "No hot food."
Plussat: "Crew was very friendly and helpful. Provided connection and gate info several times and went out of their way to make everyone comfortable."
Miinukset: "The snacks were very bare bones. Just pretzels and soda."
Plussat: "The plane boarded smoothly and on time"
Miinukset: "The flight attendants ran over my foot with the cart and they kept bumping people as they went down the isle. I don't blame them for bumping into the passengers as much as the aisles being too narrow. The worst part, however, was the television. On my flight to California two weeks ago we had free television and movies. On the flight today we couldn't get anything without paying eight dollars. Ridiculous!!!"
Miinukset: "Flying at the back of the plane is just not as nice of a trip."
Miinukset: "Small seats and to make it worse everyone in my. Row was overweight it so we were squeeze together"
Plussat: "Crew was friendly, boarding was efficient"
Miinukset: "Cabin and seats were dirty, crumbs all over seat. Overhead bin doors kept popping open during flight. Landibg was bumpy, overhead bins opened and luggage fell out, piece of paneling/molding fell off and landed on me. Flight crew just picked it up and stuck it back on. Plane looks like it needs to be retired."
Plussat: "Delayed for navigation issues and flight attendants weren't very friendly"
Miinukset: "See abow"
Plussat: "Seats are comfy"
Miinukset: "Food service sucks"
Miinukset: "Seats are uncomfortable."
Miinukset: "Our seats and boarding passes were given to two other people! How can someone else board a plane with our names on the boarding passes?!"
Miinukset: "My flight was canceled numerous times. The only good part was that, after the 1000th cancellation, I was moved to a non-stop flight."
Miinukset: "After getting pushed back 3 times it finally got canceled and left me and 4 other strangers to drive back home so I wouldn't miss work. Another not being late to work in the military is not good to go."
Plussat: "The gate was changed on flight to Houston twice in the last 12 hours, and gate was changed on flight back to Newark twice in the last 4 hours, making me late for boarding both flights. Note: I had no info available by phone or internet(had to rely on boards), and I was being transported by wheelchair."
Plussat: "Very nice and organized."
Miinukset: "Was not anything."