It was three hours delayed. If they knew people were delayed from other planes they shouldn’t have boarded us yet. We spent two hours just waiting on the plane
Had 4 flights, all of them got delayed
Everything went very well. The crew and flight attendants were awesome. A 1hour and 20 minute flight. Enjoyed it, one step closer to home! 😃
Plussat: "Gate agent was great"
Miinukset: "They didn’t have a pilot assigned to our flight. Had to wait 3 hours for a pilot to arrive. 😞. Thank goodness I wasn’t in a hurry to get to my destination."
Plussat: "It's American you know what you get"
Miinukset: "No room as always but you have to wear a mask next to another mouth breather and they still keep it hot!"
Plussat: "Efficient crew"
Miinukset: "Super crowded and hot"
Miinukset: "Flight attendants not enforcing mask rules. Unfortunately, many people on my flight seemed to think they're not concerned by the pandemic, and were keeping their noses out of their masks, or frequently removing their masks"
Plussat: "Plane wasn’t full, they allowed everyone to spread out in the plane"
Plussat: "The entire crew and the landing"
Plussat: "I liked that the armrest came up and that the walkway was a bit wider than other airplanes."
Miinukset: "Larger seats"
Miinukset: "The flight attendant was outstanding. Flexible. Good sense of humor and very professional"
Plussat: "The crew was very courteous and helpful, they seemed to have a positive attitude and worked with passengers like they really enjoyed their job."
Miinukset: "There was a 3 hour delay outbound and a 9 hour delay inbound. On the inbound flight I was put up in a nice hotel for the day and given a $30 meal voucher. However I missed my connecting flights and had to be put up when I got back to the States. Despite getting in at 10pm I was put on a 5am flight."
Miinukset: "Late. Again. For no good reason."
Miinukset: "More leg room, more attentive to customers with disabilities"
Miinukset: "Well the flight was delayed out of Indy and then due to some emergency at Ohare, we taxied for at least 30 minutes causing me to be late for my connecting flight and now I'm still here waiting for my new flight which is delayed."
Plussat: "Nice crew! Specifically remember Monica"
Miinukset: "Boarding was inconvenient and the plane was half empty, leaving the majority of the passengers in the back. I’m sure it’s because of weight distribution but it’s still kind of annoying."
Miinukset: "The plane was not full. I sat in row 32 with two people on either side of me. In the row in front of me there were no people in it. What’s up with that? We also sat on the tarmac at the time that we were supposed to be deplaning. We were waiting on another plane to back out of the gate for 10 minutes. What’s up with that?? American Airlines, get your act together!!!!!"
Plussat: "Row to myself. Big plane."
Miinukset: "Still need more wgroom as someone over 6 feet tall."
Plussat: "Super great flight attendant in first class. Very friends and beautiful smile. Nice to see on stressful days traveling. Nice job!"
Plussat: "Great service and fantastic landing!!"
Plussat: "Boarding the plane was incredibly fast. As for the crew, I got an iffy energy from one of the crew members whom I felt was trying to play on my intelligence."
Miinukset: "I wish American offered more vegan and wheat/ gluten free options, as well as herbal tea options. I was determined to sleep during this flight, but I was hoping this plane would have the TV behind the chair. I enjoy watching the live map as we’re flying."
Miinukset: "Nothing was wrong."
Plussat: "Boarding was quick, flight took off and landed close to the time it was supposed to."
Miinukset: "Seats could be more comfortable, first check d bag could be included instead."
Miinukset: "Horrible customer service I will never fly with American again"
Plussat: "It was as good as one has gotten used to"
Miinukset: "It was only as good as one has gotten used to"
Plussat: "The staff"
Miinukset: "The snack selection and lack of entertainment"
Plussat: "I got to sneak into the economy plus seats and no one said anything."
Miinukset: "Flight attendants clearly did not like each other and argued constantly. Sub-par coffee (even by international standards)."
Plussat: "I did like that "new plane" smell. Good pretzels."
Miinukset: "Plane was too new; computer system hadn't been set right. Left 45 minutes late, though made up some lost time in the air. Very rude passengers (obviously not the airline's fault, I know). Everyone thinks they should be the first to get off the plane!"
Plussat: "Quick boarding and punctuality at departure"
Miinukset: "Plane was not confortable"
Miinukset: "We arrived 30 minutes early but then we waited 30 minutes for a gate."
Plussat: "Quick boarding and luggage pickup."
Miinukset: "Mediocre staff. In my experience United is more friendly and welcoming."
Miinukset: "The space between seats are too small, and the seats do not recline enough (very uncomfortable)"
Plussat: "Friendly flight stewardesses!"
Miinukset: "Flight cancelled. Thanks, Obama."
Miinukset: "Flight itself was good, but will never book via JustFly again. 2/3 of my flights were cancelled and I was never notified. Then I had to call to reschedule, which took almost an hour. Then they stated they would send my confirmation via email 24-48 hours. 3 days later and the confirmation still never came. SO I had to call again and wait another half hour. No point in booking through a 3rd party for that type of hassle."
Miinukset: "Dirty food trays trash jammed down it and flight attendant said the she doesn't touch that cleaners doBeing"
Miinukset: "4 delays and two flight changes... I was late and it was crowded"
Miinukset: "Flight was late, no info why, when landed in DCA NO GATE AVAILABLE - and that is past 10 PM."
Miinukset: "Plane delayed, had to switch to new plane which was after two hours"
Plussat: "Great service, good window seat, smooth flight"
Miinukset: "No music/radio at my seat"
Plussat: "The flight attendants on both flights were very friendly"
Miinukset: "They changed my flight without telling me about it. My first flight was at 8 but my plane was late. When I went to the ticket counter they changed my flight and didn't tell me when I was getting to my destination"
Plussat: "Absolutely nothing"
Miinukset: "American has gone to these thin seats so that they can cram more cattle into the back. They are absolutely the most uncomfortable seats I've ever had the displeasure of being forced to sit in, and unless you're willing to pay even more for "premium" seats, you won't even have enough space to sit. I will never, never, ever give American Airlines another penny."
Miinukset: "I didn't like how we were 20 minutes early yet after 1.5 hours of sitting on the Tarmac that I missed my connection by a few minutes. I wish the crew hadn't falsely informed the passengers onboard that the other planes would be delayed with the communication issue @ Reagan (DC)."
Plussat: "The crew was good."
Miinukset: "Washington airport grounded our flight for no apparent reason while we were on the runway in Indy about to take off, then didn't tell us when we could expect the delay to end."
Plussat: "The crew on board the air craft was great"
Miinukset: "The Indianapolis to JFK trip was the first of three legs. My bags were only checked to JFK. I have a badly broken ankle and needed a wheel chair. I could not manage my luggage and crutches. It forced me to take a taxi to the international terminal, then ask strangers for help with my luggage once I got there. I am extraordinarily displeased!!!! I will not fly American again."
Plussat: "Easy boarding, im about 6'3 so i was a bit uncomfortable being in the middle seat (not airlines fault) overall good first experience."
Miinukset: "Would have liked to be able to sit by my spouse being my first time on an airplane. Wasnt an option?"
Plussat: "As always, the staff was courteous and efficient. I never have any problems when I fly American Airlines. I often book my flights specifically for American Airlines when I can."
Plussat: "Made it to LGA"
Miinukset: "Didn't make it home"
Miinukset: "Very narrow seats. I am not very tall and my knees were hitting the seat in front of me"
Plussat: "I liked the smooth ride, and engaging captain. We didn't hit much turbulence, even if it is uncontrollable. Takeoff and landing was smooth and put my worries about flying to rest."