Etsi halvat lennot reitille Kuwaitista $[7232-Helsinkiin

Plussat: "comfortable"
Miinukset: "some food was frozen when served (salad and cheese). Coffee wasn't that great either."

Plussat: "Everything."
Miinukset: "Nothing."

Plussat: "Staff is the best, very accommodating."
Miinukset: "It was an old plane so not much comfort in business class"

Miinukset: "Crew could have been more pleasant"

Plussat: "The flight and crew were excellent. Turkish Airlines business is always good."
Miinukset: "The delay leaving Heathrow was not so good.... missed connecting flight in Istanbul and no availability on the night flight. Had to re-book with Air Astana."

Plussat: "Comfortable for that sort of journey"
Miinukset: "N/a"

Plussat: "Entertainment and food are always reliably good on Turkish."
Miinukset: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Plussat: "Good gluten free bread on Istanbul to Malta leg. Blankets are good as is amenity pack which has all but diasappeared on BA. Good choice of films"
Miinukset: "Foot rest in economy, gluten free meal is poor (except bread)."

Plussat: "Crew were nice. It was a very quiet flight so plenty of room to move to other seats - see below."
Miinukset: "Although the flight was probably less than half full, by the time the trolley got to us there was only one choice of lunch. People in front reclined their seats right back into our faces. Seats were packed together very tightly. Given the lack of space, better to fix seats to only recline a little."

Miinukset: "My luggage wheel was broken which means it was handled badly even when I flew business class!! Seats of other business class are more comfortable"

Plussat: "my flight never happened I am still sitting here waiting over 24hours later..."

Plussat: "The flight schedule was on time"
Miinukset: "N/A"

Miinukset: "Flight was delayed, missed connection in Istanbul and had to spend a day in Turkey before next available flight"

Miinukset: "Even though I chose my seat, the map of the plane on Turkish airline website didn’t match the plane seats and even though I chose an exit row seat but I was sit on a regular seat for the whole 13+ hours flight."

Plussat: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Miinukset: "---"

Plussat: "The flight was on time , The crew was very professional ."
Miinukset: "The online check in wasn’t possible so I wasn’t able to choose my seat."

Plussat: "I love the food and the movies"

Plussat: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Miinukset: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Plussat: "Leg room was OK"
Miinukset: "No alcohol service, cabin lights not dimmed seeing it was a late night flight."

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "Good crew. Clean"
Miinukset: "A little late"

Miinukset: "My bag was lost"

Plussat: "Crew and flight itself was great."
Miinukset: "As expected, the plane and seats were okay (borderline mediocre). The food wasn't enough and the choices (rather the lack of) were poor. The seats could be better and not particularly comfortable for a long haul flight."

Plussat: "the seats were more roomier than the flight to istanbul."
Miinukset: "One of the other passengers was being difficult and irritating on the flight."

Plussat: "Entertainment options good"

Plussat: "Lot of empty spaces"
Miinukset: "Lot of rubbish on the plane"

Plussat: "Like the personalized service and the extend that the crew spends time serving each meal."
Miinukset: "The first drink service after offering juice/water needs to be better. They put up bottles but do not go to customers checking for drinks. Due to delay in takeoff we were sitting on tarmac for 40 mins. I saw people being served but several people did not. Should make the process more formal. Also serving nuts or pretzels to go with the first drink would be nice."

Plussat: "Great hospitality for a reasonable price - crew very attentive"

Plussat: "Thr A330 has 32" pitch which was ok. The 2-4-2 seating made this less of an issue. Food was ok. Screens are decent and responsive."
Miinukset: "It's 32" for a 10 hour flight. Not really comfortable and enjoyable, and a squeeze throughout."

Plussat: "The staff were very welcoming and the seats were very comfortable"
Miinukset: "Flight was a little delayed"

Miinukset: "My taxi crashed on the way to Izmir, I missed my flight to Istanbul and my connection to Dublin in still stuck in Istanbul"

Miinukset: "The food - I always have a v-meal - is sadly inadequate. Not enough of it, and very unimaginative. And they always supply the same thing, unless I was just unlucky to have the same thing three times in a row. Boarding was chaotic - a full flight crammed into a departure lounge with far too few seats. There were many families trying to board and the staff could barely cope."

Miinukset: "Totally desorganized boarding, wrong door on ticket, no priority line....just not the way you expect things done by Turkish Airlines"

Plussat: "The food was quite good"
Miinukset: "The new type of aircraft - less room between seats, entertainment system was poor, online check in didn't work, when I got to the airport I was sent away for an hour - was unable to get my prefered seat (window) by the time I had returned."

Plussat: "Nothing Really Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plussat: "Comfortable flight, on time and good service"

Miinukset: "Timing"

Plussat: "E"
Miinukset: "The food was a far miss to my other flight from BBK to Istanbul . I know it was a different flight also being a bit tired after other flight did not help . Otherwise the were excellent ."

Miinukset: "The worst airline I have ever flown with, worst disruption management. No care for customers."

Plussat: "There is simply nothing to like. Whilst other airlines give peoooe a nice hotel room to spend the night on their trunk flights, Turkish airlines offers."
Miinukset: "I didn’t like anything not least the fact you make people wait in the station when they are on flights with stops. It Morocco offers a plush hotel room. I’m never travelling"

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "Generally better than other European airlines particularly BA and better priced"
Miinukset: "Work to do on consistency with crew"

Plussat: "Friendly good service"
Miinukset: "Istanbul changing gate to get to such long walk"

Plussat: "Convenience and price"
Miinukset: "On the flight from Kabul to Instabul the tray tables were rickity and the TV screens did not work."

Plussat: "The services was excellent."
Miinukset: "Delay around three quarter an hour."

Miinukset: "Nothing"

Plussat: "Nothing"
Miinukset: "Clientele on plane are junky. The crew is rude. Boarding is chaotic. No information about delays or why things are taking so long not shared. Planes feel old and dirty. Strongly do not recommend."

Plussat: "My experience on Turkish Airlines exceeded expectations. Boarding was smooth and the flight was on time. Service was excellent and staff professional. The crew was courteous but the hostesses could try smiling a bit more. Their courtesy was appreciated but it felt very methodical, more of an obligation and not spontaneous. The pilot did a great introduction and gave information about the trip. Also the plane toilets were clean compared to other companies. I expected to see a wider selection of more recent and award winning movies. Will definitely fly Turkish Airlines again."
Miinukset: "I had a 4 hour layover. The airport is not organized. It was impossible to find any Turkish Airline help desks and personnel. I definitely would have expected to see more ground personnel helping travellers."

Plussat: "Service, food, staff—all excellent!"
Miinukset: "The cabins on both flights were too warm."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "There were a couple of flight delays. Other that that, I love Lufthansa."

Miinukset: "The airline lost our bags!"

Plussat: "Nothing"
Miinukset: "Food quality, crew attitude, seats and entertainment ."

Plussat: "Nothing"
Miinukset: "Everything"

Miinukset: "No entertainment"

Plussat: "Plane was super nice and new and crew was great!"

Plussat: "Everything very excellent"

Plussat: "Food was great"
Miinukset: "Connect flight time was cutting it short- sane scenario."

Plussat: "The crew was amazing, we had blankets and pillows and that was super comfortable."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "I did not like the food"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Miinukset: "45min to 1 hour is barely enough to switch the plane in Frankfurt. Distances between gates are very significant and if you are not running there is a possibility you not going to make your connecting flight. Information how to get to the Z gates are not clear and it really takes a long time with all passport check points and security to pass through."

Plussat: "airplane comfortable"
Miinukset: "luggages were split and still lost can not find at the mean time"

Miinukset: "you cancled my return ticket when I got off the plane in Frankfurt and did not contiue to Geneva.."

Miinukset: "The food was not good at all. The economy seats are uncomfortable and you should be able to walk around the plane, especially on a 9 plus hour flight."

Miinukset: "Boarding at Bologna was a nightmare. The Check-In lines opened late; the number of desks open was limited; took over an hour to check in for flight"

Plussat: "impressed with the food and service of the crew"
Miinukset: "too crowded for too long baggage was damageed not sure who was responsible"

Miinukset: "4/4 flights with involuntary stop-overs were delayed, causing 4 panics and 2 missed flights. Given their proclivity for busing passengers to distant planes in Herman efforts, a 50-minute allowance for changing planes, when added to the frequent Kate departures, is just not sufficient. They should acknowledge it and sell only flights that allow for 80-90 minutes in the airports that are so woefully managed (eg, Frankfurt and Munich). It’s back to BA for me!"

Plussat: "The hospitality crew that was at SFO gave us the location of a lounge to go to which closed at 8 pm. The time they gave the location was at 8.25 pm. She was uninformed and not very highly trained. Lounge was disgusting. Messy, crowded - seemed like a 2nd class waiting room in an Indian railway station. The boarding was very poorly managed by the same lady!"
Miinukset: "Lounge, crew, boarding area"

Plussat: "Visa for India was not checked in Denver. Landed in Frankfurt and discovered that the visa was expired. Stuck in Frankfurt for 3 nights until new visa was issued. No babes the entire time I was in Germany. Arrived in Mumbai after paying the $350 US change fee and no bags. Bags finally arrived on Monday at 9AM Without clothes, toiletries and medications for 6 nights. Now I am delayed and will probably have to pay rebuke and fare change to extend my stay here."

Miinukset: "No any intertwine entertainment at all"

Plussat: "Nice people"
Miinukset: "Not much"

Plussat: "Flight attendants we good"
Miinukset: "Business class seats were just regular seats without a 3rd person. Legroom bad and seats narrow. Not good value b"

Plussat: "crew was friendly . . early arrival to Munich. .no issues"
Miinukset: "not really an adequate amount of legroom for a 6'+ man"

Plussat: "The crew was nice and boarding was efficient."
Miinukset: "Entertainment was dated and with few choices. Food was awful."

Miinukset: "Staff at the gate were rude"

Plussat: "on time"

Plussat: "Catering food and professional crew"
Miinukset: "Late boarding ,flight was delayed 25-30 minutes,turbulence over flight (slight)"

Plussat: "I flew economy. Good plane, ok food, frequent meals, good coffee, free beers and wine,"
Miinukset: "economy: The chairs were ok but I've had better ones."

Plussat: "Food was great. Good movies. Friendly staff!"
Miinukset: "The television screens were very old and discolored."

Plussat: "everything"
Miinukset: "Nothing"

Miinukset: "i reserve a chair and pay for them and they didnt get it and make me in last plain"

Plussat: "Nice crew and dinner."
Miinukset: "Luggage didn't make the flight."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Staff was very friendly."
Miinukset: "Too short of flight for entertainment rating, or food."

Miinukset: "Entertainment was VERY poor - The overhead TVs were glitchy and hard to watch. I purchased Wifi but it never worked. didnt have anything to do.."

Plussat: "Please see above. Typed in the wrong place."

Miinukset: "The quality of food was pitiful, not to say gross, in the economy class. I'm comparing Lufthansa to other European airlines and to what Lufthansa used to be. Alcohol was of the most basic quality. Yes, I know, it was economy class, but it's gone down. Entertainment was hardly better. No new movies and the variety of what was available was poor. Lastly, the choice of seats in the tail (of 747-8) was poor judgment on my part. We were being wagged like fleas on the dog's tail. The only good part was that due to the narrowing of the plane we had two seats and no neighbor to jump over, plus extra room between the window seat and the window. The end of highlights. Can't help but compare every airline to Turkish airlines, where even in the economy class they make you feel like royalty. These people know how to do hospitality and make you want to come to their country."

Plussat: "on time departure and arrival"
Miinukset: "boarding, after preferred members and those needing help, was all one. that's a lot of people. ended up being fine since there was plenty of time, but sometimes, people in the aisles slow the process down. might be better to put the people at the back of the flight on first."

Plussat: "The staff were great. Food (sandwiches) and drink were included in the service. Music entertainment was included at no extra charge."
Miinukset: "All good. United and USA domestic carriers need to learn what to do from lufthansa."

Plussat: "Excellent snack. Excellent service."
Miinukset: "Seat poor, small, and not a first class quality. No premium check in. Lounge terrible. No pre board."

Plussat: "going home"
Miinukset: "support call line entertainment food connection time all sub standard in economy plus... will not use again."

Plussat: "Great airline. Crew were friendly and helpful."

Plussat: "Landing was very smooth! Loved being able to go downstairs to baths b/c it was a chance to move!"
Miinukset: "AC was broken for the first 30-45min. It was quite hot with all of the people stuck on the plane. Luckily, the pilot was able to use the plane's engines to create AC."

Plussat: "Crew was friendly and the seats were comfortable."

Plussat: "All the services were great."
Miinukset: "Everything was perfect."

Plussat: "Boarding was efficient and the crew were nice."
Miinukset: "the seating is horrible. it was the tightest seating I've ever experienced."

Plussat: "Due to business I travel allot so I deal with allot of airlines. This is by far the best airlines I have used. Excellent crew and airport staff. I don’t think words can express how satisfied I am with this airlines and airport. The nicest people and great service. Clean and modern aircraft. Going to try flying only with KLM from now on."
Miinukset: "Nothing"

Plussat: "The plane size & comfort was excellent. The staff were very friendly"
Miinukset: "N/A"

Plussat: "The plane ✈️ itself the attendants . The entertainment on board. Really great"
Miinukset: "Nothing dissatisfying about the flight nor the airline staff . Very polite, very professional. It was a Great flight. For long trips this airline is one of the best."

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "The crews were pretty great!"
Miinukset: "The regulating of the temperature."

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Great crew."
Miinukset: "Ran out of business class meal. Substituted a Econ class."

Plussat: "The crew was amazing, flight on schedule and good entertainment."
Miinukset: "Space is just reasonable on a long flight, even if there's seats more spacious that you could choose if you pay more."

Miinukset: "Not being 1 hour late"

Miinukset: "1. In Flight Entertainment 2. Controlled In Flight Temperature"

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Miinukset: "Boarding was very slow."

Miinukset: "This was just a short commuter flight from Lyon to Amsterdam for connection."

Plussat: "Food, entertainment and crew was exceptionally friendly."
Miinukset: "Seats not great for such a long flight."

Plussat: "The crew was great! The food was also much better than other airlines. And passing out whole bottles of water was much appreciated."

Plussat: "Amazing services .. on time just exactly .. I feel really happy onboard KLM ❤️"

Plussat: "My seat"
Miinukset: "My suitcase wasn’t in the plane. 8 hours in the plane and no one offered us water. We had to look for flight attendant. Entertainment wasn’t great not too many choices and quality of screens was poor"

Plussat: "KLM staff is great"

Plussat: "Amazing crew"

Miinukset: "Need more leg room!!! Larger meals needed."

Plussat: "The flight arrived a few minutes early."
Miinukset: "The plane was extremely old and in poor repair. The seats were extremely close together. The inflight entertainment system, wifi and passenger electric outlets were all non-functional. Even the wastebin in the lavatory was full and an extra bag was put on the floor."

Plussat: "Crew's hospitality, good music, good destination material, terminal info, good system overall"
Miinukset: "Less legroom, storage space, bad food, few movie options."

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "Smooth flight."
Miinukset: "Seat a little cramped."

Plussat: "Boarding agent extra effort to improve my seating!"
Miinukset: "Food amount less than expected."

Plussat: "The crew was really friendly."
Miinukset: "There was a Force Majeur delay in Helsinki due to wings freezing that caused 20 minute delay to Amsterdam and made the interchange stressful."

Miinukset: "Landlords gave an unpleasant service! Which continued with late of 50min of the flight, they didn’t do anything to help/ to provide the passengers the answers. The food was cold It was comfort place to sit. Bad experience with KLM"

Miinukset: "old screens and entertainment system leg room to small"

Plussat: "Flight crew very nice"
Miinukset: "Paid $70 for seat with more leg room and was the exit role to main entrance. No overhead space for carry on: broken food tray holder. People stepping on my feet. And gather in your space waiting for bathrooms. Window seat had no room for feet because of closed door"

Plussat: "More than adequate room, And very good service from a very professional staff. Head and shoulders abovevany American carrier, and several European lines I have flown."
Miinukset: "Can't think of anything."

Plussat: "Wifi on Board"
Miinukset: "Nothing"

Plussat: "Great"
Miinukset: "Great"

Miinukset: "The cabin crew was racist! She asked me to move from a seat because she wanted another guy ( obviously from her country ) to take it! Rude and racist."

Miinukset: "Delay can occur sometimes but it wiuld be better to be explained its reason and the estimated time for boarding. The customer service at CDG airport was the worst ever and all people standing boarding desk were useless without any mind what they are doing."

Miinukset: "Food"

Plussat: "Service impeccable!"
Miinukset: "They have one line of executive class after the kitchen and toilet, is very noisy."

Plussat: "The flight attendants could not do enough for you."
Miinukset: "Business class was pretty empty but again I was not allowed to change my seat selection online. Pathetic check-in."

Plussat: "Crew was courteous and polite! Entertainment system had some great movies at no additional cost."
Miinukset: "Poor communication between delta, KLM and Air France meant that I couldn’t check in online and get a digital boarding pass. Furthermore I couldn’t use the check-in kiosks because my name was listed as Reidmr instead of Reid, which meant that my boarding pass did not match my passport. Overall this caused unnecessary delays that were compounded by the fact that I couldn’t use my TSA precheck. My main problem on the plane was that I had to struggle to get water served to me. It’s always so dry on planes and I would have liked to be able to get more than one tiny glass of water at a time. Also, would have loved a window at my window seat. Plus no WIFI!?"

Miinukset: "Service from airline host Poorly maintained plane Bad food Old entertainment"

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "That we didn’t crash"
Miinukset: "Everything! The crew was rude, no entertainment whatsoever, late boarding, late departure and bad experience with the check in process both in app and on website."

Plussat: "It was so easy to board and I had no inconvenience. It took 4 minutes from when I said goodbye to my family till when I was at the front of the gate."
Miinukset: "Nothing! It was all great!"

Plussat: "Catering is ok"
Miinukset: "Seats comfort really old school"

Plussat: "Jet airways flight till mumbai"
Miinukset: "Poor legspace in Klm flight till Amsterdam"

Plussat: "Professional, friendly service. Punctual, safe flight. Comfortable, spotless airplane."
Miinukset: "What is there not to like about KLM? I cannot find anything."

Plussat: "."

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "Good and plenty of food available."
Miinukset: "No power to charge phones, laptops, etc and no WiFi available. For such a long trip (10 hours) below industry standard."

Plussat: "Friendliest economy class service I've ever encountered."

Miinukset: "1- To present more than 2 choices of meals, either the main meals or snacks, like Kuwait"

Plussat: "did not get the flight,because of no not given correct notice"
Miinukset: "don't know,flight missed..virgi s fault 100%"

Plussat: "Crew was great. Apartment class was great!"
Miinukset: "Don't put on the airport board that the plane is boarding when it is not"

Miinukset: "No screens or headphones on board, you had to download an app on your phone and use your own earphones to watch a very limited amount of films/tv shows. Very tight seats, not reclining enough. It was like being on a low cost flight but for 5 hours. Very uncomfortable."

Plussat: "it would be a lie to say i liked anything"
Miinukset: "everything by alot"

Plussat: "crew was decent"
Miinukset: "everything"

Plussat: "Overall satisfied.."

Plussat: "La atención excelente. La comida muy buena. El abordaje y la entrega de equipajes a tiempo."

Miinukset: "They need to do better on food"

Plussat: "Crew was super friendly and helpful. Had good seats, we were able to change them at bag drop. Smooth flight and good entertainment and food"

Plussat: "Got me from a to be"
Miinukset: "Just don't use Etihad"

Plussat: "Food and crew"
Miinukset: "Entertainment, comfort"

Plussat: "Good crew"
Miinukset: "Service could have been better"

Miinukset: "My wife had a drunk passenger sitting next to her and the crew did nothing to stop the man from misbehaving.....what can I say to this inefficiency ??? I choose to not travel with ETIHAD ever again."

Plussat: "Crew is ok. Seat was comfortable."
Miinukset: "Vegetarian food was terrible and of no quality. The inflight tamil and Hindi movies could have been better and newer."

Plussat: "Main meal (Singapore noodles) was actually ok."
Miinukset: "The cabin crew had a very difficult time dealing with the annoying passengers, who were mainly tourists returning from Abu Dhabi. They had a tough job, but it was all very negative and stressful."

Plussat: "Good quality overall from Etihad"
Miinukset: "Selection of movies/tv was pretty dire and the wifi was awful."

Plussat: "Overall excellent"
Miinukset: "Was not able to select seats online (even 24 hours before), was not able to check-in online, had stand more than an hour in the line for check in in JFK/NY"

Plussat: "Breakfast was slightly better than dinner choice"
Miinukset: "Window seat is quite cramped and I am not sure why I had to pay to choose a seat before this flight but not for my previous flight to Singapore which resulted in me getting one of the last seats available which was a pretty cramped window seat. Also too many repetitive announcements"

Plussat: "Comfort in the plane and hospitality from the crew"
Miinukset: "Food served during dinner"

Plussat: "Not much"
Miinukset: "- Very noisy and old airplane - Since it's old, the legroom in economy was poor and the business class was looking like it was built in the 80s. It was really cramped even in the business class - If you bring your own headphones, make sure they're noise cancelling since it's noisy on the plane - And if you bring your own headphones, you need those old 2 pin style connectors as well. The ones that Ethiad give you are super low quality. - Screen resolution on those screens is really bad, you can view every pixel on the screen and brightness doesn't go all the way up either."

Plussat: "Clean & tidy planes. Good service. Sufficient legroom for me - I'm six foot two inches tall & the 787 was great. Much more room than the airbus we flew to Athens on from Tel Aviv."

Plussat: "Staff were nice"
Miinukset: "Seats didn’t work. Both seats couldn’t recline. Not nice on a 13hr flight! Gluten free meal was very average. Poor entertainment compared to other airlines."

Plussat: "Quick boarding, on time , provided water and sandwich on a 1 hr flight free"
Miinukset: "Nothing everything was excellent"

Miinukset: "It’s an old flight with improper seats and seating arrangements ..flight has dull ambience.the food menu most of items were same as of my losangles abudhabi flight .."

Plussat: "Aircraft, crew, comfort, ground staff."
Miinukset: "Food and entertainment are average. Movies are old."

Plussat: "As above"

Plussat: "Thanks. It was a pleasure to travel with such kind stewards. Thank you for honoring my request for veg(vegan) meals."

Plussat: "The new A380 was great"
Miinukset: "It was freezing cold Trays were left in front of passengers for too long Entertainment options were poor"

Plussat: "The crew"
Miinukset: "Having to wait 5-6 hours due to missed flight back to NY"

Plussat: "Customer service at the desk was terrible. Also, proceeded to tell me my checked bag would be over $400!!!! Needless to say, I walked to emirates and booked with them. Sad."
Miinukset: "Everything."

Plussat: "Great cabin staff"
Miinukset: "Uncomfortable. Entertainment was unwatchable. In physical pain from poor seating."

Plussat: "I reached safe and the flight was smooth with minimal turbulence. I did not interact much with the crew but they did their job as usual."
Miinukset: "There was not enough non veg food onboard and no choices. Everyone was served vegetarian towards the end. They served lunch in the beginning of the flight and then I was literally starving after 5 or 6 hours until a fellow passenger told me they had some snacks at the back. There was no communication on that."

Plussat: "comfortable flight"
Miinukset: "Had to board from a bus & the tarmac due to the construction at Abu Dhabi. Combined with a full flight - there was a lot of pushing as people were trying to get onboard first. We left an hour late as well"

Plussat: "I'd never flown Etihad before and had a 13 hour flight followed by a 5 hour flight with them so I went in with fingers crossed for a good experience. My flight from JFK to Abu Dhabi was on an A380 and it was a spectacular plane. The crew was amazing the entertainment selection was great, the bathrooms were clean - it was a great experience."
Miinukset: "I have no complaints other than it would have been nice to be able to go online and have a look at my seating & have the option to change my seat. Fortunately I didn't need to change my seat but it would be nice to have the option to at least look."

Plussat: "On-bard meals and service"

Plussat: "Everything"
Miinukset: "If anything it would be the terminal 1 lounge at Abu Dhabi airport. It is pretty poor compared to the other lounge."

Plussat: "Had the front seats with legroom on a 380, significantly quieter there than in Business on a 777 Was out of Heathrow within 40 mins of landing, usually a lot longer!"
Miinukset: "Food was minimalistic, bkfst and then a chicken sandwich on a 7 hour flight..."

Miinukset: "Delay of 2 hours in taking g off. We were all about n the plane. Not enough explanation given for this"

Miinukset: "Lied to me about my seat assignment. I was teady to pay for extra leg room bufor they declined and said they assigned extra leg room seat. But later I found that it is Norma seat. Liers"

Plussat: "One of the best flights I've ever taken"
Miinukset: "I had to check my hand carry sue to the weight of my bag. When I got my bag from baggage claim I noticed my zippers were opened slightly. When I inspected my bag I noticed that my vapor and my samsung S7 edge were both missing."

Plussat: "I loved everything about the airline and the service provided except for one detail. The staff was great and very concerned with all passengers and their safety."
Miinukset: "Your average male isn't 150 lbs anymore. Seats are a little smaller than I experienced on previous trips. But still better than others."

Plussat: "I thought 11 thousand dollars for 2 of us to fly was way to dear business class there was not a lot of room. Was my own fault I thought I was going on a380 but I woukd think twice about booking again for that price not worth it."

Miinukset: "Long story, short, they stuck us with an astonishing $350 in baggage fees, $175 each way, for having ONE checkin bag, weigh approximately 35 pounds, for a one hour flight. Sheer thievery."

Miinukset: "Small seats-space limited."

Plussat: "Everything was fine, but"
Miinukset: "Frigid temps on board The snacks were sad"

Plussat: "The Airbus A321 flight was much more comfortable than the 1st leg. The service again was good"
Miinukset: "There wasn't anything not to like."

Plussat: "The service onboard was great, the crew were attentive and looked after the passengers."
Miinukset: "The Boeing plane had very restrictive movement while seated. It was especially difficult when eating on the plane you could not cut your food due to the space restriction with fellow passengers."

Miinukset: "The food!"

Plussat: "It was a great flight. I got an exit seat, and the air host, Dylan, was very helpful."

Miinukset: "The cabin crew was quite stuck up and unfriendly"

Miinukset: "Seat pitch is tight and seats don't recline. Boarding should be back of plane forwards. This would eliminate the log jam that happens when it's front first."

Plussat: "We took the offer of putting cabin baggage in hold. Some of those that retained theirs had "oversized" bags that should have been taken from them at the steps of the plane. As this did not happen there were a lot of problems including the problem of opening the lockers"
Miinukset: "Stricter control on cabin bags. The result was that our bags were already on the belt when we got to customs area"

Plussat: "Only the speed of the flight. The seat was terrible! No pitch, no room, squeezed in like sardines. The crew spent most of their time hawking BA products. Embarrassing."
Miinukset: "More room! It was excruciating, and I am not a large person. The boarding process was chaotic and confused. Took a very long time. The only good part of the flight was that the pilot provided a smooth and quick (thankfully, because the rest was pretty miserable) time in the air. BA has become worse than Ryanair."

Miinukset: "Their app wouldn't let me pay for a checked bag early so I was charged almost double the cost!"

Plussat: "Crew were brilliant and I felt well looked-after."
Miinukset: "Bizarre flight with lunch of pasta and broccoli at breakfast time and then the whole flight was in the dark as most people were sleeping. Grotty 22-year old plane."

Plussat: "It's like Air India the crew is old and cant serve the aircraft. Nothing I liked. Flight was very old. Waste if money."
Miinukset: "Change the aircraft. Give us new aircraft or at least inform passengers this is old aircraft so we don't book. Premium economy price was very high. No service. Entertainment tv 4inc which doesn't work. Seats uncomfortable. It's better to travel will Emirates.i have no words why did I travel in BA."

Plussat: "Smooth landing"
Miinukset: "It was a bit warm"

Plussat: "Fast check in. Boarding orderly."
Miinukset: "AC on the airplane. It was extremely hot. We have to use the magazine to fan ourselves...."

Plussat: "They made up some time following a long delay"
Miinukset: "We were very delayed and no real explanation at first. Also the wrong boarding information was given initially which wasn’t helpful"

Plussat: "Check In went fast, getting through security was also fast. The price was excellent."
Miinukset: "Small seat, did not recline fully but it was an economy ticket."

Plussat: "Although a late take off we managed to arrive 3 minutes early!"
Miinukset: "Nothing, keep up the good service!"

Miinukset: "They could have offer tea or coffee for the breakfast"

Plussat: "Great crew and flight"

Plussat: "Everything was great the crew, on time arrival, food and so on"
Miinukset: "The entertainment screen on my wife's seat was broken and it would not keep straight up."

Miinukset: "Better business class seats"

Plussat: "Everything was as you would expect from BA"
Miinukset: "No complaints"

Plussat: "Very good crew. Friendly. Smiling. Helpful. Short flight. 50 min."

Plussat: "Everything was wonderful. Staff was courteous, plane was great, food on the flight was exceptional. Compared to Icelandair, this was a dream!"
Miinukset: "N/A"

Plussat: "Usual BA welcome"
Miinukset: "Luckily the plane was delayed as my incoming flight was slightly delayed and BA had booked me on flights that take 40 minutes to get between gates I had to run. From there the delay grew as seems to be typical of BA at the moment. Also by the time the trolley made it to me there was only one sandwich choice left."

Plussat: "There is o option to say food not applicable hence 1 star the menu to buy looked ok but didnt use it seat was standard and fine"

Plussat: "Staff/crew were fantastic, extremely friendly, very down to earth, like family"
Miinukset: "I thought the food was very ordinary. Selection and type of food could have been more interesting. Bread stuffs did not seem fresh, but thawed from frozen items"

Plussat: "Timing was excellent"

Plussat: "crew was lovely"
Miinukset: "older plane - air conditioning was dripping on one of our seats"

Plussat: "Amazing crew, kind and patient"

Plussat: "Crew was great. Accommodating and welcoming."
Miinukset: "Food quality could have been better. Snack was very poor before landing."

Miinukset: "Missed Connection due to late Arrival at Heathrow from BOS, causing us to miss connection to MXP. then took a flight to LIN. Problem, was rental car was near MXP. It cost $129.70 for taxi , but have only been reimbursed $64.26 even though told at the counter that we would be reimbursed in full."

Plussat: "Entertainment system and staff were kind"
Miinukset: "Food really wasn’t good on this leg for either evening meal or snack first thing."

Plussat: "Punctual, clean, comfortable, space....good entraitenment, food ok and lucky enough that seat on my side was empty"

Plussat: "Friendly and helpful cabin crew, even on this short flight. I liked the fact that the Captain stood outside the flight deck to say goodbye to the passengers. A nice touch."

Miinukset: "Delays delays and delays"

Plussat: "This was a very full flight and the crew were exceptionally patient with everyone. Much appreciated."

Plussat: "Flight crew was amazing! And also appreciated the envelope for the lose change going to charity"

Plussat: "Easy trip to Helsinki."
Miinukset: "Food & drink sales by M&S was unusual. Even water at a price"

Plussat: "again the cabin crew were excellent and professional"

Miinukset: "No USB or power outlets. Very small screens for the entertainment. Definitely, not up to par for a long international flight."

Plussat: "Boarding was easy, crew was laid back. Not much else to say about a 1 hour flight."

Miinukset: "Forced to check carry on bag upon checking into gate despite being among first to arrive and having proper size. Then saw many with larger bags enter after us. There was room in the overhead bins. Frustrated that no reason was provided for mandatory checking of baggage, especially when having alliance priority status."

Plussat: "Timing of flight. Gate not too distant at Gatwick.."
Miinukset: "The check in and seat allocation process is awful. Boarding was chaotic with passengers still standing as we rolled back (quite sensibly the pilot did not want to miss the slot). Sitting around rows 19/20 means that even on an a two hour flight, you risk attendants never reaching you with the trolley."

Plussat: "Smooth flight."
Miinukset: "Uncomfortable seats"

Plussat: "Treated coach like first class."
Miinukset: "Nothing"

Miinukset: "Waiting 6 hrs"

Plussat: "Wheel chair was provided. Guidance to check in to the flight."
Miinukset: "I paid extra charge for Seat 29C. It was not provided though requested several times. After a hot argument this was provided. Crew were not co-operative. Flight was delayed by three hours. Connecting flights missed. I reached my final destination by a delay of 24 hrs. Luggage came after 3 days. No wheel chair provided at LHR. I have been suffering from Back pain since several years, underwent surgery. I had to walk a larger distance at LHR to hotel and back to to catch flight. Very horrible journey I had ever experienced."

Miinukset: "3 hour flight without any complimentary beverage or snack. Had to request even a cup of water."

Plussat: "Could be better"
Miinukset: "Food"

Plussat: "Smooth & efficient"
Miinukset: "That you’ve to pay for everything including water"

Miinukset: "The only complaint I have is our bags getting lost twice. I’m very understanding that these things happen. But for it to happen twice seems like people might be careless to the problem."

Plussat: "Nothing."
Miinukset: "Everything. Overpriced"

Plussat: "Nothing."
Miinukset: "Poor legroom with large entertainment boxes taking up valuable space under the seat. Armrests do not lift all the way up - only go 45 degrees which is useless if sitting next to your partner and want some more room!"

Plussat: "Nice seats! Flight tracker. Our flight in the way home was cancelled due to bad weather and although we had to queue for some time all the information we needed about what to do about food, hotels, travel, etc was given to us along with a new flight the next day with seats together. First time I've had a flight cancelled and was impressed with the service I received (now got to try and claim our expenses back so fingers crossed that goes ok)."
Miinukset: "The curtain that cuts off premium economy getting swooshed across in front of us."