Etsi halvat lennot reitille Lappi $[8533-Kööpenhaminaan

"It was a small Regional plane. Not much to expect"

"liian kylmä"

"Great experience!"

Plussat: "Great service and yummy food."
Miinukset: "The jack for the TV was broken! For seat 4H during my flight from Helsinki to Tokyo. I paid a business class ticket but had No audio for the television! This should be fixed immediately and I think I should receive something for the inconvenience and in return for the high price ticket I purchased!"

Plussat: "Loved the wine hour, location, access to bikes and lovely breakfast buffet! Service was super friendly, too."
Miinukset: "I hate paying for water but I seem to do this all over town."

Miinukset: "It was late"

Plussat: "Larger airplane, good seat."

Plussat: "We've lucky to sit in the emergency exit row. Lots of space!"

Plussat: "Lento lähti myöhässä, mutta kuroi aikaa kiinni ja ehdin jatkoyhteydelle"

Plussat: "New plane, good food choices."
Miinukset: "Plane could use a deep clean. Entertainment choices were limited in terms of latest blockbusters."

Plussat: "Lots of movie choices."
Miinukset: "Boarding was in a very tight space and I couldn't hear the gate agent on the intercom well."

Miinukset: "I purchased a ticket that included one checked bag but their system said I purchased a ticked which didn’t include any checked luggage and I had to pay $60 to check my bag. Very frustrating!"

Plussat: "In business class, seating arrangement, menu and entertainment excellent"
Miinukset: "Nothing"

Miinukset: "Slow on boarding. I was swipe-checked twice, including the one by the airline."

Plussat: "The hot Asian stewardess was really nice."
Miinukset: "The turbulence."

Plussat: "Lost my baggage"

Plussat: "Fast boarding, fast taxiing, cabin crew was friendly."
Miinukset: "In flight services are naturally really limited during the short distance domestic flights."

Plussat: "I was able to change my flight quickly by one phone call to Finnair customer service to this earlier flight. I got an upgrade to Business Class where they call me by my name. Food and beverages were very good and staff so friendly that I was surprised what has happened to them :)"
Miinukset: "Difficult to complain anything. In-flight entertainment is typically very minimal on these europe flights."

Miinukset: "Myöhässä. Lähtöaikaa päivitettiin 10 min kerralla myöhemmäksi varmaan 5-6 kertaa."

Miinukset: "I hurt my knee. The legroom is too small."

Plussat: "The flight did eventually take off, unlike a few others leaving around the same time."
Miinukset: "We were delayed several hours and were never told why. Mostly there were no Aeroflot staff at the gate to ask. When there was, they said they couldn't help us because our flight was a codeshare with FinnAir. At the last minute they switched gates, sending us all scurrying."

Plussat: "I think this airline has an attention to detail and level of service which surpasses most other airlines. Whilst remaining competitive these factors make traveling with Finnair a far more comfortable and attractive proposition for me. In addition, Helsinki airport must be one of the best around."

Miinukset: "Plane was late taking off and almost missed my next connection. Due to landing late my luggage did not make it on make it on my flight. However the airline delivered to my place the following morning. It was not an inconvenience to me as the baggage was delivered in a timely fashion. Thank you Finnair!"

Plussat: "The airplane is great. So much leg space!"

Miinukset: "The seats were chargeable. I paid a higher price for extra leg room. However these seats were the same as other ones that were much cheaper. Why charging so much extra?! False advertising?! This is unbelievable."

Plussat: "Crew were great / free wine !"
Miinukset: "Crowded and chaotic boarding"

Plussat: "the food given under gluten free food was amazing on FinnAir"

Plussat: "Crew is very nice and helpful. Food is just fine. Serving complimentary white and red wine."
Miinukset: "Seats are too close and not enough space for my legs. I am 187 (6'2"). No outlets to charge your phone. For me it is important on the long flight."

Miinukset: "I could not be given the boarding pass fir the last leg of my trip"

Plussat: "Great customer service; food was good; excellent movie selection"
Miinukset: "For some reason about half of the passengers had to have their boarding passes reissued so departure was delayed- thus arrival was delayed & some passengers missed connections- I had plenty of time so it wasn't an issue for me"

Plussat: "Crew service is excellent"
Miinukset: "Sitting in the cramped economy seats was a 9 hour torture"

Plussat: "Friendly cabin crew and reasonable food in business class."
Miinukset: "Seat was uncomfortable and there was no possibility to charge mobile device."

Plussat: "Excellent service by Norra, airline operating this flight. Nice gift for AY member as we are soon near May 1st."
Miinukset: "Entertainment and net connection is basically nothing but well, flight is short whatsoever."

Plussat: "Staff were friendly and serve me as a special member perfectly well and by proper attitude."
Miinukset: "No any level entertainment in a plane and space pretty tight in an airplane. Plane was oversold."

Plussat: "fast boarding, fast exit, on time and flight went overall really good, captain was funny"
Miinukset: "seats are not comfortable, also I do not like finnair in-flight payment system as that is very slow"

Plussat: "Kone tyhjeni todella nopeasti ja päästiin pikaisesti liikkeelle. Koneesta poistuminen myös nopeasti. Henkilökunta oli hyvällä tuulella ja reippaana."
Miinukset: "Istuimet voisi olla mukavammat ja kone vähemmän meluisa."

Plussat: "Great service and hospitality. Smooth flight. Good 1st experience with Finnair :-)"

Plussat: "The blueberry juice is super good!"

Plussat: "Flight was not packed, plenty of overhead space and seamless boarding process getting on. Crew was attentive. Food not bad."
Miinukset: "Entertainment selection was very poor and I sat there bored. Plane seemed a little old."

Miinukset: "Seats are not so comfortable and the plane itself is quite a boring."

Plussat: "Liked this flight had exit row with lots of leg room for my 6'6' husband. As we requested"

Plussat: "direct flight from Helsinki to Miami was good"
Miinukset: "Only few movies, announcements were very quiet, the pilot barely spoke English, flight was 2.5 hours late."

Plussat: "Hyvä ja helppo lento"

Plussat: "the flight wasn't full and I had the front row"
Miinukset: "i had the front row on an airplane but there was no first class:("

Plussat: "Pieni kone mutta mukava"

Plussat: "Good movie selection"
Miinukset: "Only drinks with dinner, other airlines serve the whole time. Limited selection of drinks. Other airlines do not limit. Not enough leg room and I'm only 5'7. Seat in front leaned back to far."

Miinukset: "No seating available at the gate. People had to sit on the floor or stand"

Miinukset: "My suitcase was lost for 1,5 days."

Plussat: "The staff were thoughtful and kind. They checked on us and offered snacks and water very regularly. My favorite, though, was that the captain took the time to alert us to the sights out the window. We had closed the shades at the request of the attendants and would have missed the beauty of Greenland had he not alerted us to peak out. I appreciate that!"

Plussat: "Staff was friendly and helpful- finding the proper terminal was fairly easy even without assistance got the tickets for a great price ( need to use an actual credit card as your bank card WILL NOT work for booking although the bank card will work in the shops with in the airport which made life nice as I was able to get a coffee shortly after exiting the plane"
Miinukset: "My only complaints are beyond the position and abilities of the air line or staff - although a few of the flight attendants seemed a bit tired"

Plussat: "WOW went out of business before our flight, and Kiwi handled our transfer very poorly, promising things they never delivered. Agents in Prague were infinitely more helpful and straight forward."

Plussat: "機材が新しい"
Miinukset: "機内食 35ユーロのコスパが全くない"

Plussat: "boarding was easy as the airplane had three rows of three seats and the attendant showed us were to go."
Miinukset: "Entertainment. I was not aware that i would have to purchase headphones to enjoy the in flight entertainment. i ordered a meal months before when i booked my ticket. During the flight, i didnt receive my meal nor was made aware how to receive it once on the plane."

Plussat: "I am a over weigth and is ok for slim people"
Miinukset: "Few space for wide"

Miinukset: "Kiwi.com doesn't work with Norwegian seat assignment issue could not f"

Plussat: "Excellent, first time."

Plussat: "Fast"
Miinukset: "Nothing in particular. I've had long delays with Norwegian but not this time."

Plussat: "Needed to check in bags 24 hrs before the flight and do it online otherwise you have to pay $100 at the airport instead of the normal $35. It was extremely difficult to even tell if I needed to pay for checked luggage at all, when I tried to login to checkin I got an error that said "A technical error has occured""
Miinukset: "Baggage fees are a total scam. $35 over 24 hours ahead of the flight paid online or $100 at the airport. No where does the ticket tell you this."

Plussat: "Movies were free and food. Food was fine."
Miinukset: "The flight was delayed, but no information came from Norwegian. They changed the gate 3 times with a marching of hundreds of people including the flight attendants. Still no information. Three hours after the flight was to take off, we heard that we would be "next", whatever that means. Finally, a plane came to the original gate and we boarded. Then we were told that there was a technical problem with the aircraft. We waited 45 minutes on the plane at the gate. Then we were told to exit the aircraft so that they could "change a flat tire on the aircraft." I kid you not, a flat tire. So as we were exiting, they told us to STAY on the aircraft as they fix the flat tire. We waited another TWO HOURS (three hours in total on the aircraft, seven hours in total late). We arrived nearly EIGHT HOURS LATE in Copenhagen. I understand that things go wrong, but the LACK OF COMMUNICATION by Norwegian Airlines to the hundreds of confused customers is UNACCEPTABLE."

Plussat: "On time departure and arrival. Friendly staff."
Miinukset: "Even water is for sale, but to be expected for a budget airline."

Plussat: "Norwegian offers great prices and is pretty transparent regarding their extra fees"
Miinukset: "I didn't like the check in process from CPH to LAS. It could have been better organized"

Plussat: "Check in was prompt, and easy. Boarding was quick and on time. Staff was pleasant. I don't know why they get bad reviews, their guidelines are easy to follow, and I've been lucky enough to have no problems with them yet."
Miinukset: "The seats are a bit crammed, but manageable"

Miinukset: "I would definitively avoid using this airline again. Multiple fctors. One kf them is the poor attending by the crew. Really bad service, water..3$?? Blanket 5$?? If you dont pay for food before your flight, crew totally ignores you when the deliver. They should offer a cup of water as minimum"

Plussat: "Short flight."
Miinukset: "No entertainment. No services provided."

Plussat: "the flight itself"
Miinukset: "the people"

Plussat: "Good staff. Clean aircraft."
Miinukset: "austerity style seats with a stick for an armrest."

Plussat: "Getting off the plane"
Miinukset: "Norwegian brought in a charter jet, there was no premium class even though I paid for a premium ticket. The seats were small, cramped and didn’t recline. They crew wasn’t helpful at all. Never flying Norwegian again."

Plussat: "TVs for each person, good reclining seats, comfortable, nice crew"
Miinukset: "Ran out of some food options"

Plussat: "Almost nothing"
Miinukset: "Flight late by 3 + hours"

Plussat: "Flying in a Boeing 787, flight was on time, crew was very professional, more comfortable than legacy airlines."
Miinukset: "Cabin was cold, drinks, meals, services were bare minimum"

Miinukset: "My baggage was lost"

Plussat: "Self check-in and boarding procedures Seat spacing"
Miinukset: "Mobile App could be better Amenities"

Plussat: "Delayed flights from US to Copenhagen, missed connection bt minutes and it took me THIRTY additional hours to get to my destination from original anticipated arrival time."

Miinukset: "Well, due to a delay from Bergen to Copenhagen, I barely made my Copenhagen to Boston connector flight. The crew did their part to make sure I didn't miss my connecting flight which was terrific, but my check-in baggage did not make it (I hope it is still in Copenhagen). Normally I wouldn't grade so hard, but my check-in luggage was also mishandled on my connecting flight two weeks ago from Copenhagen to Oslo, causing me to miss my initial Oslo to Tromsø flight and settle for a later one. So two mishandled check-in bags out of six flights over a three-week period is not a good ratio. To be honest, if my baggage appears tomorrow I will be annoyed but not too angry. If not and it's lost, well, I love Norway and Norwegian patience, but conscientiousness is a good thing, and Norwegian or not, carelessness is a bad thing. I hope my luggage arrives tomorrow so I can forgive and forget."

Plussat: "787 dreamliner was ok"
Miinukset: "$260 dollars to check 2 carryon bags that weighed 11kilos and would have been allowed on any other airline for free...."

Miinukset: "Terrible customer service. They will change the requirements for check in multiple times to ensure you can't get on your flight. We had to book new flights and missed two days of our vacation because they wouldn't let us board the flight we originally paid for. They also refused to put us on another flight that night."

Plussat: "Nothing. They have ruined our vacation."
Miinukset: "They would not allow my friends onto the flight because they were delayed getting in from a connection due to weather. Our flight on Norwegian was delayed 2 hours and had open seats, so i don't know why they wouldn't give them tickets. We tried calling customer service many times and spoke to the people at the check in desks, and they were very rude and told us "too bad." My friends missed the flight and had to rebook a new flight to Europe at an extremely high cost. I will never use this airline again. This was the worst flying experience I've ever had."

Plussat: "The airplane itself is lovely."
Miinukset: "The entertainment selection. More Norwegian and Scandinavian choices would be nice."

Plussat: "That I had a whole row to myself...thanks for not overbooking?"
Miinukset: "Baggage fees No complementary meal(s) No instruction on having to recheck baggage at layover airport SERIOUSLY!?"

Plussat: "Friendly attendants, comfortable seats, individual entertainment consoles at every seat."

Plussat: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."
Miinukset: "Boarding was more than an hour late!!!! Worst thing that on the flight board it says "on time", Terminal was almost impossible to find, stuck in the middle of nowhere, we all went on the plane together- no organization whatsoever! Right before landing the crew was messi g up with each other in the back and the passangers asked them to keep it down cause it was very disturbing! Very unorganized! I hope that the operation of the safty system wasnt the same, but I wouldn't wanna test it for the next time..."

Miinukset: "I'm trying to solve that issue but their is no help . I was going to the airport before 3 hours but my car start acting weird and I got over heated . I called taxi and I went to the front disc airport at 9:55 pm and their is no one at the front disck to help me . I called Norwegian air line but they said .they cannot put me on another flight . And I have to call kayak . Can you please call me at 3215574277"

Plussat: "The 2 board system, one from the front one from the back"
Miinukset: "Too tight quarters"

Plussat: "I loved the flight"
Miinukset: "Paying for water is somewhat strange"

Plussat: "Not very full flight so lots of room. The free wifi is great"
Miinukset: "Late departure"

Plussat: "Cheap tickets, on time flights and modern aircraft"
Miinukset: "It's a budget airline, don't expect any luxuries. No free water on board. Check in experience at Helsinki was ridiculous. Spent an hour queuing just to DROP our bags. This was AFTER already having boarding passes and luggage tags"

Plussat: "Price was competitive, plane is new."
Miinukset: "Lines at check-in were long. Odd feeling that most passengers did not get even cup of water on long oversee flights, unless they do not pay outrageous meal prices in advance or in flight. I gave up my meal to my young neighbors, because I could not eat while they were hungry. Norwegian went way over board with their frugality."

Plussat: "We took the flight from Stockholm to Copenhagen so its only an hour no food but they did serve drinks. Boarding was quick and easy and everything went very well"

Miinukset: "Spacious and comfy. Glad everythibg was on time."

Plussat: "fast check in & baggage drop, on board wifi"
Miinukset: "Wifi is only available up in the air with a very slow connection! No free beverages"

Plussat: "Happy to have free wifi onboard"
Miinukset: "To get onto the plane, there were shuttles the plane that took longer than necessary. More a problem with airport than the plane."

Plussat: "price great , stewardesses nice."
Miinukset: "Massive lineups for baggage drop even with the baggage tags. machines not working on one of our 2 trips. No people to talk to, confusing."

Plussat: "Delay of 1/2 hour which is the shortes imate delay on 3 Norwegian flights in 3 weeks."
Miinukset: "No leg room on plane. No boarding process. Food at a fee including water. Furthest gate from terminal. No connection information. No ground staff to address delay of next plane."

Plussat: "Seats had more legroom because magazine section is mounted higher on seat. Able to check 1 bag at no extra cost"
Miinukset: "Nothing."

Miinukset: "The luggage weight limit--22.5 kg is better suited to us especially when we stay a month or so cruising."

Plussat: "Wifi on all flights was great! As well as everything else including service etc."
Miinukset: "There was no online check-in for any of my Norwegian Air flights..... Found this to be very odd? Everything else was great."

Plussat: "Theta to Copenhagen was a really nice plane with a lot of room."
Miinukset: "No complimentary beverage :("

Plussat: "Take off was great, smooth."

Plussat: "Giving the short (expected) seat pitch, the recline that also moves forward the seat bottom is always great. (I don't understand why more budget-carriers don't use these, as the design has been available for decades!!) Thanks, Norwegian!"