Overall, ok but space for economy is too thigh and needs to be looked into
I always fly Turkish Airline. I like everything in Turkish Airline. Thx Thx Thx
Lentojen peruuttaminen ja siirto aiheutti ylimääräistä tressiä ja lisäsi matkakustannuksia mm. Ylimääräisten hotellikulujen muodossa. Momondon käyttämä Tripmonster on nimensä mukainen hirviösysteemi, jonka tiedoittaminen ja etenkin tavoitettavuus on aivan luokatonta tasoa. En enää suostu ikinä ostamaan matkaa Momondon kautta jos he käyttävät Tripmonsteria.
Flight full. Delays caused us to miss flight to Rome. Causing us 10hr delay in Istanbul Airport and only got a food court meal comped.
Ei osunut kaikki kohdalleen parantamisen varaa aikatauluissa ja lennon siirroissa
Food and coffee was very good! Flight attendants so helpful!entertament excellent.
Plussat: "Food was really good, staff was helpful and friendly and there was more legroom that I've often experienced. Also - flight was NOT packed - there was actually an empty mid-row seat!"
Plussat: "Staff is the best, very accommodating."
Miinukset: "It was an old plane so not much comfort in business class"
Plussat: "I loved the customer service and the staff are ever so friendly. Always smiling and making sure we are ok. Polite and helpful."
Miinukset: "being treated like a drug dealer at the boarding gate #312 and having passport / boarding pass checked several times"
Plussat: "Food, service OK"
Miinukset: "Old plane, no TV, seats not comfortable."
Miinukset: "I missed my flight from ABV to Istanbul. The customer representatives at the airport office couldn’t help me find or place me on another flight. They wanted me to purchase a new ticket and pay full price instead of the difference. The flight ime on my itinerary was 12:15a on Sunday (instead of 00:15) which confused me. My flt coming to ABV, airline left my baggage in turkey too and had no representative at airport to inform us what happened. Seems airline treats flights to Nigeria this way"
Plussat: "The services was excellent."
Miinukset: "Delay around three quarter an hour."
Plussat: "Services and quality of food"
Miinukset: "Bit warm the plane"
Plussat: "Again a good solid basic service with good food well prepared and agreeably served by a pleasant staff. Thank you"
Miinukset: "Planes are a little small for a fairly long haul business service. Nice but small - so basic amenities."
Plussat: "Comfortable and uneventful flight - just the way it should be!"
Plussat: "It was unfortunate that our flight was delayed by 7 hours. The crew was nice. The plane was small but it was ok."
Plussat: "Crew and entertainment were above average."
Miinukset: "The loading process was very long and delayed the flight. It was also very warm on the flight...uncomfortably so."
Plussat: "Confort"
Miinukset: "None"
Miinukset: "Delayed flight. Lost baggage. Although promised to be delivered on the next day, it didn't happen. Still waiting for resolution of this issue."
Plussat: "Superb entertainment system"
Miinukset: "The flight back from Dublin to Istanbul was awful, it was crowded, very warm, no air to breath."
Plussat: "Great food!"
Miinukset: "The aircraft looks a little old."
Plussat: "You guys are blessed and best of all of time"
Miinukset: "I didn't hate nothing it was the best"
Plussat: "Very friendly and willing crew."
Miinukset: "Sound through headphones could be better. Hope to have free onboard internet one day!!"
Plussat: "The crew's effort to comfort the passengers and the food served"
Miinukset: "Delay both before and after boarding"
Plussat: "Quick check in. Nice staff."
Plussat: "not much"
Miinukset: "hostesses not so courteous"
Plussat: "Service-crew, food, entertainment variety; good value and connection options"
Miinukset: "1. Seat did not seem to maintsin incline. NOT an issue out bound. 2. Consider it takes 11 + 2-3 ours to transit from European locations. 3. Flight delayed 50 min"
Plussat: "Great service on and off board. Great and very comfortable airplane."
Plussat: "Nothing"
Miinukset: "Would not refund my ticket or make changes. Turkey is full of terrorism and all Americans have been evacuated from this country and the airline would not refund me. They kept my money and robbed me."
Plussat: "Flight attendance service is great"
Miinukset: "Boarding process too complicated with several security check points make the travel more difficult"
Miinukset: "Noticed that you made NO announcement that you were boarding the plane whatsoever both to London and on return. NONE"
Plussat: "I enjoyed that it was a new plane."
Miinukset: "Given that I have multiple sclerosis, I did not appreciate having to go up a set of steep steps in order to get onto the plane.."
Plussat: "Avoiding my to go Israel Delta monopoly is fading"
Miinukset: "Nothing"
Miinukset: "The boarding took too long, cabin service on the return flight was a lot poorer than I received on the initial flight. It questions my quality recommendation to other people."
Plussat: "Nice aircraft"
Miinukset: "Quantity of food served was less for 13 hour flight"
Plussat: "Everything was great"
Plussat: "loved that i got a free hotel stay because of a long layover - very useful for relaxing before my next flight."
Plussat: "Everything worked well. Service, food, entertainment, et all."
Miinukset: "nothing was amiss."
Plussat: "The food quality is down. It used to be better in terms of quality and quantity"
Plussat: "Everything, fast boarding, good experience overall, turkish airline provides good services for very affordable price, i am pleased"
Miinukset: "Airport is huge, the walk to gate 701 was long, i thought i would never get there...i think they should arrange some kind of transportation to gates like 701"
Plussat: "DC to Istanbul: Good food and nice flight experience. Helpful staff were always ready to help. Istanbul to DC: clean, maintained aitcraft, nice crew, good food."
Miinukset: "DC to Istanbul: Broken bathroom lock. Not very clean aisles. Very few English speaking crew. Istanbul to DC: Ran out of second option lunch. This seem to happen frequently. Most of the crew members were strangely not around. This resulted in two overworked crew members and lots of trays sitting on our laps for sometime. I was curios what all the other ones were doing."
Plussat: "Everything was appreciated"
Plussat: "The food was good, the crew was very professional and friendly."
Miinukset: "The seats are too crammed and there's barely any room in the economy class."
Miinukset: "Turkish Airlines Lift off. Finally after the hours of waiting, standing, passport controlling we are on board. Blessed air conditioning freezes the cheery rainbow seats Tossed back with painful whiplash the nineties surround us again. Enter to find the changing table Dirty diapers and wipes for tiny asses Moan, itch, pick, cry, kick, kick, scream Mommy Mommy Mommy Mommy Mommy Decadent. Familial entitlement on a budget. Sit down to stares. Without doing anything So begins the ogling Not for beauty or glasses But because of his right to look in any direction he pleases. The drink cart comes by Soft drinks only Stuttered English behind Only a sweet belch of coca cola Released, bubbling an unfettered expression shared across all languages. (but do they share my disgust?) Oh to fly, to find a cab to drive in the big city."
Plussat: "Crew is very friendly. The plan is very clean and designed well and fashioned. The entertainer movie is good but the not all the shows."
Miinukset: "The air condition of the two planes I used was very bad. There is only one type of food for breakfast. There is no much more to watch besides movies; no sitcoms or decomntries found"
Plussat: "Everything was perfect during the flight."
Miinukset: "However, our luggage did not arrive."
Miinukset: "My luggage did not make it to my destination with me. I waited an hour by the luggage carousel until I saw someone that informed me that one of my suitcases did not make it onto the flight. I had to wait until the next day for it to be delivered. While I am glad it was delivered to my residence, I am frustrated for the inconvenience."
Kaksi lentoa lufthansalla, molemmat myöhässä. Ensimmäisen myöhästymisen takia jatkolento siirtyi seuraavalle päivälle.
The flight was half an hour late, which is the new normal in Europe. Friendly crew.
Dear Lufthansa, thank you for the excellent flight. We arrived early which really helped us with our connection. Crew was so nice!
My bag was delayed as of now by one day, maybe more. Besides, the flight was delayed by one and a half hours.
One flight attendant was amazing, 1st class although she wasn't even in business class. Somehow felt others were tired or mind somewhere else, so not really good service. Choice of food was basic, but good choice of drinks. Plane was comfortable and I think pilot was a woman, which is a nice change. Excellent that there are dividers in the middle seat in business class. Corona restriction rules, like mask wearing rules is extremely wise. Other airlines removed it, but I like better your choice better. Feels safer.
Terrible. I never took the flight I canceled it any your company was supposed to credit me. I will never use this site again. Next time I will book through the Lufthansa site.
Lufthansa is a great choice! Would fly with them again.
Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."
Plussat: "MAN-MUC & MUC-CPH via LH. Business class. LH Businesss class is middle seat of 3 is empty and larger amounts of baggage plus you have access to lounges. Both planes flew and arrived reasonably on time, which is what I look for.And I got all the Business Class extras."
Miinukset: "Security at Manchester was very slow - long enough make me ill from standing in one place too long. But then I was well looked after. The meals on both flights were identical; I don't think it can be a big problem to correct that. I took a long time to get accepted by the WiFi in the two lounges."
Plussat: "Nothing"
Miinukset: "Poor customer service, was booked off twice without being informed."
Plussat: "First i will say thanks to almighty God for the journey mercy, and from the pilot, the co pilots and the crew members were so amazing, such a good hospitality."
Miinukset: "Well everything thing was so amazing so far i cant even think of anything they can do better.. from my own view"
Plussat: "crew wasn't friendly, seats are very narrow and uncomfortable"
Miinukset: "FOOD WAS DISGUSTING !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!"
Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"
Plussat: "Everything. Crew was very friendly, always smiling. Helpful. Best flight."
Plussat: "Evrything"
Miinukset: "Nothing"
Plussat: "The crew was nice and the movie selection was decent. Food was ok. As good as it can be when you pay $2,500 for a flight ticket knowing that they are not really there to offer you a service, they are there to make their own money knowing that as a traveler you really have no options other than an airplane if you want to go across the ocean."
Miinukset: "The difference here is that in a 9 hour flight you want to keep hydrated. Crew seemed lazy...they would not bring water to travelers very often...and when I called a flight attendant with the button call and politely asked if I could have some water, she seemed pretty annoyed and told me I can just stand up and go take my water in the back where they store food. NOT A GOOD SERVICE FOR $2,500!!!! It’s outrageous!! Seats become smaller and smaller...and you keep asking about my experience...$2,500 to travel seating in a miniature seat with no leg room is a bit much...and I know no flight company cares about this...we have no choice...either take that or don’t travel, right?"
Miinukset: "too many unruly kids"
Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"
Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."
Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."
Plussat: "The professional, friendly, accommodating, multilingual crew did an outstanding job to ensure all passengers felt comfortable and that their needs were met during the flight."
Plussat: "Flight crew and food was wonderful."
Plussat: "The bathrooms were always clean. The staff curious and attentive, food was ok. Overall very goid"
Plussat: "Review for Eurowings"
Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"
Miinukset: "Passport control and security for connecting fights made the connection hell, also walking 10 miles to the gate"
Miinukset: "All flights cancelled. Stuck overnight."
Plussat: "Gate and schedule alert"
Miinukset: "None"
Plussat: "Loved premium economy and great crew."
Miinukset: "Food was mediocre at best. For both meals food served did not match menu. Chicken at dinner was supposed to be thighs but were breasts. Omelette at breakfast was supposed to be with spinach and grilled tomatoes. No spinach and no tomatoes; only peppers and onions."
Plussat: "Crew. Meal good too."
Miinukset: "Bus rides to aircraft at Frankfurt"
Plussat: "So because of tge traffic and snow i got at the airport 25 min before the departure of my flight...but when i explained my situation every employee tried their best to help me in getting on the plane, by even opening the gate for me!! They were very helpfull, fast and efficient. Thanks to their kindness and efficiency i was able to get on the plane and see my family at home. I am verry thankfull to all the staff for it!"
Plussat: "loved the candy given to us when we left the plane"
Miinukset: "Too many announcements"
Plussat: "The takeoff and landing were smooth. The food and service was good."
Miinukset: "The screen for viewing movies were not functioning all the time"
Plussat: "Very smooth flight, great service. Chose the first row in economy which had tons of legroom. Connected in Frankfurt, very easy connection."
Miinukset: "Passport control in Frankfurt doesn't open until 530a so we all had to wait in line. The TV monitor was not as sensitive and would fall easily downwards sometimes."
Miinukset: "Incorrect advice from check in staff at Dublin re transit visa requirements"
Plussat: "Staff was consistently professional, courteous, and good-natured. The seats were fairly comfortable for economy. The food was perfectly fine. Movie selection was very good. Overall very comfortable flight that left and arrived on time!"
Plussat: "Maintaining traditional tourist class service, i.e. a little bag of snack, soft drinks served on even a very short flight."
Miinukset: "Boarding was free for all, would've preferred boarding by rows."
Plussat: "I like the lufthansa Flight. The Crew was Amazing."
Miinukset: "I didn't like there UNITED Flight merger/connecting flight. United flights are not comfortable at all especially seat's cushion. There in-flight Touch Screens are pathetic. Either United Airlines need to upgrade there planes or Lufthansa should think of avoiding them"
Plussat: "- crew was great - food"
Miinukset: "- turbulence - boarding time delayed - tv touch screen"
Plussat: "I liked professionalisam of the flight crew from the start till the end of the flight. They were always nice and ready to serve on 10 hours flight."
Miinukset: "None"
Plussat: "Good plane"
Miinukset: "No entertainment on board of the aircraft"
Plussat: "Top notch in-flight entertainment. Chicken meal was not bad. Friendly crew"
Miinukset: "These flights in and out of Newark have the tightest leg room I've been on. I feel bad for tall passengers. The boarding gate from Düsseldorf was way too crowded."
Plussat: "This was a fantastic flight -- the crew were very friendly and helpful, the legroom was great for "regular" economy class, and the flight was on time. The direct flight was so much nicer with young children than having connections. Would fly again any time."
Miinukset: "I really can't think of anything to complain about... the touch screen in my daughter's entertainment unit was a bit flaky, but that's about it."
Plussat: "the bathrooms - so many and downstairs. smooth flight. plane seat layout - 2-3-2"
Miinukset: "meals were served at odd time but were good. passenger behind me was upset when my chair was leaned back. an extra charge for seat assignment. 30 minutes on the tarmack before take off"
Plussat: "On time"
Miinukset: "Uncomfortable seats"
Plussat: "nothing"
Miinukset: "its was very very bad bad bad bad its a shame for them very not good bed bed"
Plussat: "They know what they're doing!!"
Miinukset: "No complaints at all!"
Miinukset: "Late flight with no explanation for the delay until after boarding left passengers in the dark and in some cases unable to communicate travel changes (when they could have used the airport wifi if notified in a timely manner)."
Plussat: "Crew attitude - so much better than on the indifferent and even hostile US carriers"
Tuntui kuin lentokenttävirkailijat olisi olleet TET-harjoittelussa. Ongelma ei tietty ole Finnairin henkilökunnassa vaan Münchenin kentän virkailijoissa. Oli kuin kaikki olisivat ensimmäistä päivää töissä. Todella heikkoa toimintaa.
Check in Pariisissa oli vanhanaikasta. Jos on matkatavara menossa rumaan, tai haluaa boardingpassi paperiversiona joutuu odottamaan että check in avautuu.
Kone lähti myöhässä ja henkilökunnalla turha puheripuli kovaäänisiin
Finnair siirsi lentomme vuorokaudella eteenpäin. Ilmoitus tuli tuntia ennen koneen lähtöä kun oli jo toimitettu matkalaukut koneeseen ja tultu turvatarkastuksesta läpi ja odoteltiin koneeseen nousua lähtöportilla. Käsittämätöntä, tieto ylibuukkauksesta oli varmasti tiedossa paljon aikaisemmin. Kari ja Marja Alatyppö
Palvelu oli erinomaista, kone oli siisti ja aikataulut pitivät hyvin. Ihan pieni suma syntyi koneeseen noustessa kun eri boarding-ryhmät sumppuuntuivat putkeen. Pieni tauko boarding-ryhmien välissä olisi tehnyt siirtymästä vielä asteen sujuvamman.
Finnairilla hyvä henkilökunta, kaikki sujui tosi hienosti lennolla.
lentoemännät hoiti tehtävänsä hyvin. Koneen ilmastoinnissa oli vikaa, tuli vilu.
Lento aivan täynnä ja bourdauksessa ei mitään järjestystä. Tuntuu siltä, että Finnair sijoittaa pariskunnat erilleen ilman erillistä maksettua paikkavalintaa.
Lento 3h myöhässä. Informaation kulku hidasta ja sekavaa.
Lähtöselvityksessä oli vain yksi henkilö, mikä ei vastannut lainkaan tarvetta, koska hän oli ERITTÄIN HIDAS - ja hieman tyly (?). Passeja hän pyöritteli todella kauan ja tavasi hitaasti kirjain kirjaimelta nimemme niistä ja vertaili kuvia meihin. Tuntui todella oudolta. Lisäksi tarranauhat taisivat loppua kesken ja hän joutui hakemaan niitä muualta. Meillä (kolmen hlön perhe) oli ainoastaan yksi laukku menossa ruumaan, mutta virkailija yllätti meidät vaatimalla myös käsimatkatavaramme ruumaan, koska tilaa olisi kuulemma liian vähän. Luonnollisesti olimme pakanneet kaiken säännösten mukaan ja tässä hässäkässä ruumaan joutui myös elektroniikka, jotka olimme jättäneet käsimatkatavaroihin. Virkailija ei huomannut kysyä asiasta, emmekä me kiireessä muistaneet sitä. Lisäksi jouduin todella vaatimalla vaatimaan, että sain yhden laukun käsimatkatavaroihin, koska sairastan diabetesta ja astmaa ja olin pakannut matkalla mahdollisesti tarvitsemani lääkkeet ko. laukkuun. Ehdin jo hieman hätääntyä asiasta, kunnes virkailija "armollisesti" tuli sen verran vastaan, että antoi minun valita yhden kolmesta laukustamme matkustamoon. Ymmärrän tilantarpeen, mutta olisi ollut todella järkevää kertoa jonossa odottaville etukäteen, että tällaista vaaditaan, jotta muutenkin todella tiukalla ollut ollut aika ei olisi kulunut turhaan säätämiseen turhautuneitten jonottajien odottaessa selän takana. Asian olisi mielestäni voinut myös hoitaa hieman kohteliaammin. Lisäksi huomasin koneessa, että hyvin harvan kohdalla oli vaadittu jättämään matkustamoon tarkoitettuja laukkuja ruumaan - ainakin lähes kaikilla oli yksi laukku/hlö mukana. Hämmentävää. Yllättävää kyllä kone pääsi kuitenkin lähtemään matkustajien puolesta ajallaan, vaikka jonottavat pitivät sitä mahdottomana. Lento sujui muuten hyvin, paitsi jalkatilat olivat todella surkeat verrattuna menomatkamme koneeseen.
Kone oli kolme tuntia myöhässä.... Meitä pompoteltiin portilta toiselle. Ilmastointi oli olematon.
Finnair on lentoyhtiönä nykyään aivan perseestä! Siirtävät esim lentoja 2 päivällä eteenpäin eivätkä kerro matkustajille edes syytä! Laitoin kyselyä asiakaspalveluun jo maaliskuussa 2022 ja lentomme oli 27.5 ja en ole vieläkään saanut vastausta miksi lentoa siirrettiin.
Lento myöhässä 9h ja lähtö seuraavan vuorokauden puolella. Ei mitään tietoa finnairilta kuinka toimitaan, miten yöpyminen hoidetaan, mitä korvataan jne. Surkea suoritus.
Asiakkaita suositellaan menemään kentälle hyvissä,ajoin, mutta finskin lähtöselvitys ja bag drop portit avautuvat, aina, liian myöhään. (munchen)
Tämä nykyajan "turvatarkastusteatteri" on aivan absurdia matkustajien kiusaamista. EI voi mitenkään olla perusteltua että joutuu jonottamaan yli 2 tuntia sitä että käsimatkatavarat tutkitaan. Matkustajista 99.99999% on rehellisiä asiallisia ihmisiä eikä heidän kiusaamisensa moisella teatterilla edistä mitenkään lentoturvallisuutta. Parannusehdotus turvallisuuspäällikölle potkut tehtäviensä hoidon täydellisestä epäonnistumisesta. Esim lennollani 2 oli vain läpivalaisulaitetta käytössä ja jonossa tuhansia ihmisiä. Ilman lennon myöhästymistä olisimme missanneet lentomme tämän pelleilyn johdosta! Kyllä moiset tarkastukset pitää pystyä järjestämään siten ettei matkustajan tarvitse seisoskella jonossa tuntikausia. ( tämä jonottaminen tarkoittaa myös sitä ettei kukaan voinut käyttää kentän palveluita, eli myös heidän business kärsii tästä typeryydestä)
Lento oli tunnin myöhässä.
Koneen kapteeni ei kertonut mitään muuta lennosta kuin lähtiessä lennon kesto. Olisin halunnut tietoa esim lentoreitistä.
Lento oli lähes 3 tuntia myöhässä emmekä saaneet mitään tietoa mistään. Emme saaneet myöskään vouchereita.
Finnair arpoi edellisenä iltana check-in:ssä mieheni riville 29 ja minut riville 16 eikä näitä voinut muuttaa. Finnair rahastaa kaikesta, vaikka ei tietääkseni ole ’halpalentoyhtiö’. Mustikkamehumukillinen on ainut, mikä kuuluu hintaan. Menolennolla KLM tarjosi suolaisen ja makean välipalan kaikkine juomineen (kahvi, mehu, virvoitusjuoma, olut, viini). Kännykän voi ladata. For free.
Matkatavaratietomme puuttuivat järjestelmästä. Turhaa vaivaa moisesta asiasta. Valitin suoraan Finnairille.
Järjestelyt toimi oikein hyvin matkakumppanin boarding pass dokumentti katosi turvatarkastuksen jälkeen puhelimesta jokin spammi yritti latautua , mutta passilla koneeseen 😊 Kone ilmeisesti hiukan kovassa käytössä, istuin muhkurainen. Henkilökunta oikein palvelualtista ja ammattitaitoista ☺
Lähtöselvitys hidas vimeisimmillä tuli kiire lähtöportille
Ystävällinen henkilökunta. Kaikki ok.
Check-in jonoa oli aamulennolla, mikä on pienellä lennolla ymmärrettävää. Kaikki muu toimi mainiosti.
Teneriffan matkaselvitys tosi hidas ja ruuhkainen
Henkilökunnan ystävällisyys oli hyvää, mutta pienille reittilennoille Suomen sisällä olisi mukavaa saada pikku suolaista.
Friendly and professional crew
Kun Finnair ei tarjoa muuta kuin mehua ja vettä niin olisi mukavaa että edes voisi ostaa jotain vähän laadukkaampaa syötävää kuin nuudeleita!
Ilmainen kahvi olihan kiva. Lento myöhässä yli 2 h Hesan päässä odotettiin rappusia. Huh huh. On se vaikeeta!
Lähtö myöhästyi 55min. Oli lähellä että olisimme odottaneet 1,5h koneessa, mutta saivat uudelleenreitityksen.
Henkilökunta oli tosi ystävällistä ja muutenkin koko koneessa oli hyvin rauhallinen tunnelma. Tosin kone oli hyvin vajaa.
Ei mitään hyvää Finnairilla, ei edes ruokaa tai snackseja lennoilla. Ja lennot myöhässä, kuten tämäkin oli taas.
Erinomaiset ja viihdyttävät lentäjät mutta lento lähti myöhässä
Lentoemäntä joka oli Lennon takaosassa oli todella mukava!
En voinut käyttää lentoa, koska se myöhästyi liikaa. Paha mieli tuli ja rahat meni. Kari
Tässä odottelen laukkua vieläkin niin missähän olis parannettavaa!
Jokin ongelma saapuessa jolloin bussikuljetus ja kävely toisesta päästä kenttää… kangasmaski käskettiin vaihtaa kesken lennon vaikka osa oli ilman saapuessakin koneeseen Lentolippujen kaivaminen oli haastavaa,sitten keksin liittää finskin appiin
Minulla oli aivan kova nälkä ja halusin ostaa lentokoneessa leivän mutta valitettavasti minä olen nuori enkä omista luottokorttia ja en saanut koneesta mitään koska normaali electron maksu kortti ei kelvannut eikä käteinen kelvannut..
Plussat: "Friendly crew. Departure and arrival earlier than expected. Smooth travel from begining to end."
Miinukset: "No food and no entertainment during the flight (which makes it similar to low cost flights)."
Plussat: "Yeah Everything well organized"
Miinukset: "I believe so"
Plussat: "I loved the different features on the screen and the excellent. Customer service on this flights"
Miinukset: "The space on the seat."
Plussat: "It was a decent train ride."
Miinukset: "Stating it’s a train from the beginning and not having to go from one train station to another."
Plussat: "The crew was astounding"
Miinukset: "Short and sweet"
Miinukset: "I not get to go my flight, I couldn't get reimbursement"
Plussat: "Despite being a short flight, they gave food"
Miinukset: "Nothing. All ok"
Plussat: "More space in business class (777-300) than many other airlines."
Miinukset: "Entertainment very limited. No adjustable air vents in this aircraft"
Plussat: "Spacious business class seats, excellent meals"
Miinukset: "Lack of ventilation in cabin, and staff refusal to turn heaters down (in September), very limited entertainment options."
Miinukset: "Seat angle adjustment was not the most comfortable for sleeping."
Plussat: "The Delta flight service was much better than the Air France flight I took on the previous leg."
Plussat: "It was very comfortable and pleasant."
Miinukset: "Could be a little better the service, the dinner was late"
Plussat: "Great newer plane, great service!"
Miinukset: "Entertainment worked sporadically"
Plussat: "The schedule and timing"
Miinukset: "The airport, some of the crew, the aircraft seats, the entertainment system"
Plussat: "Great food and friendly crew."
Miinukset: "Seatback system was old and not very functional."
Miinukset: "Plane is old and entertainment facilities are no longer appropriate"
Plussat: "Food"
Miinukset: "Seat"
Miinukset: "There was no entertainment available."
Plussat: "The flight departed on time and arrived early. The crew were all courteous and kind even to the man who was sitting next to me who seemed quite demanding."
Miinukset: "I am small but the seats seemed a bit too tight. The plane itself seemed a bit outdated."
Plussat: "Yes"
Miinukset: "Everything very good"
Miinukset: "boarding wasn't good."
Plussat: "Most of the crew tired especially hard to keep everyone comfortable and safe. The food was absolutely amazing."
Miinukset: "Other members of the crew were snarky to passengers and dismissive of questions from passengers during the early stages of the delay. We were all trapped on board for about 4 or so hours without much communication from the crew or captain which made me very anxious. We arrived 5 hrs late and it put my whole trip in jeopardy. Based on this experience, I eont be inclined to use this airline again for future trip planning. This airline will need to work hard to earn my trust back because i felt physically and emotionally unsafe throughout the experience, many times."
Miinukset: "Being in the middle of the 4 seats with guys on both sides. They tend to restrict the space by using the arm rests."
Miinukset: "10 minutes late to the airport....... No help, no refund, no nothing. Never using you again"
Plussat: "Service and crew are great"
Miinukset: "Seats"
Miinukset: "Tiny uncomfortable seats."
Plussat: "Great service, decent food"
Miinukset: "There was no WiFi on the plane"
Miinukset: "Entertainment screen did not work; in neighboring seat it could not be switched off when we wanted to sleep; sourly employees everywhere (re-booking counter an exception); food close not being edible and cold; I forgot my watch on when going through security in the Air France terminal; when I started to say "sorry" I was yelled at by the screener who said that she will do the talking; she sent me back through the scanner twice without my watch, then once more with the carry-on and made sure that I went to the end of a very long line to wait for another screening rather than having me just go through the scanner without my watch. Needless to say, there was nothing else suspicious about me once the watch was removed. Eager to exercise her power, the security person did not seem to consider that she slowed down a long line of people waiting to be screened. I should add that I am 73 yrs old grey haired female who has traveled a lot both for pleasure and business during my entire life, often to some difficult places and that I do not argue with or provoke those in power in a situation like this. The yelling and the sending me repeatedly through the scanner, which did not beep once the watch was removed, was beyond anything I had experienced anywhere else. The sending me to the very end of the line seemed outright spiteful. (I did miss the plane connection.)"
Plussat: "Great service and food."
Miinukset: "Tv screen is resolution is to low. Hard to see details."
Plussat: "Food was good. Crew nice and professional."
Miinukset: "Landing was not so smooth."
Plussat: "It was a wonderful flight and service . Hospitality and welcoming."
Miinukset: "Nothing everything was amazing ."
Plussat: "It was ok fligh"
Miinukset: "Food was not so good"
Plussat: "Easy, fast, comfortable, no hassles"
Miinukset: "Initially the flight from Lima was delayed for almost 1:30 and then we lost this connection then Airfrance rebooking to SAS they tell us to take all our luggage’s and check in again it’s was awful and really bad from then walk and spend time we suppose to be quite at home ... the worst was in SAS have ano system and for 1.5 kilos extras you might pay 33€ so after long day and wait, running everywhere with all my staff I see to eat a 11€ menu at the airport with not more explanation from Airfrance .. really bad and worst services.."
Plussat: "Cabin crew very friendly and caring."
Miinukset: "Airport services and lounge are OK."
Plussat: "Crew was nice and responsive"
Miinukset: "The overall experience is regular at best"
Plussat: "Nice food Right in time Police and customs formalities easy"
Miinukset: "Poor comfort in business class No entertainment at all"
Miinukset: "It was delayed"
Miinukset: "only there were del;ay at JFK"
Plussat: "On time departure and arrival"
Plussat: "Pretty decent"
Miinukset: "Not much"
Plussat: "Being able to have my meal at the airport before my flight so that I could sleep in comfort."
Plussat: "The food was good."
Miinukset: "I feel comfortable flying when I can see out the window so don't force me to close my window shade.The flight attendants kept forcing me to close my shade. Also new planes would be nice. Sick of flying on outdated technology."
Plussat: "Seat room was better on most economy flights. The food was good and the glass of champagne did not hurt at all. The aircraft flew very smoothly from takeoff to landing."
Plussat: "Wheel chair service at LAX is run by the airport. Their priority is to get you to your flight, not to a VIP room regardless of how early you check in."
Plussat: "nice crew; excellent check in experience!"
Miinukset: "boarding in Riyadh is always a nightmare. and as many have noted, the seats are too close for the average size of many boarding in Riyadh"
Plussat: "The crew"
Miinukset: "Not enough room for legs. Small amounts of food. No entertainment."
Plussat: "Good seat"
Miinukset: "Free food"
Miinukset: "Too many delays including leading the gate due to ground staff leaving equipment behind the plane .... really ?! On the upside - announcements from 1st officer was good"
Miinukset: "My window seat didn’t have a window"
Miinukset: "Hard to get over having to recheck our luggage"
Plussat: "First class check in was smooth and efficient ! Love the passage way that lead me directly to lounge"
Miinukset: "Service in the lounge should be improved and there is no clear direction of which gate ie Gate 10A / C / E etc when boarding . Had to check a few times to ensure it’s the right gate"
Plussat: "Short flight"
Miinukset: "Nothing - don’t expect too much on short flight"
Plussat: "It was a quick boarding process and a quick flight! We were early!"
Miinukset: "I didn’t get any snacks, and no entertainment."
Plussat: "Quick, smooth flight and a polite captain"
Miinukset: "Late leaving and arriving and baggage took forever to be delivered to belt."
Miinukset: "We couldn’t get on the flight. We arrived late because of an earlier flight but were at the ticket area before this flight even started boarding. Our boarding passes would not print at our departure location and I wasn’t able to check in online for it because it kept linking to the American Airlines website for checkin. We tried to print our boarding passes at the kiosks but it said we needed to seek assistance. We were misdirected to the ticketing/rebooking line which we sat in and watched the board change to boarding and later gate closing. There were only two agents at the desk helping the completely full queue. We were told that our reservation was apparently already changed to a later flight for some reason. Being delayed seven hours is a great way to start a honeymoon off."
Plussat: "Ease of boarding"
Miinukset: "Nothing"
Plussat: "It was a short flight"
Miinukset: "There is a charge for beverage service."
Plussat: "Nice professional crew"
Plussat: "Boarding efficient, take off on time, flight smooth, crew professional."
Plussat: "Crew was very nice and helpful, even for such a short flight"
Plussat: "Not yet done."
Miinukset: "My American partner's passport expires 2 months after our return to the US. Unfortunately, the French issued a year ago the following rule: to enter France, the foreign passport must not expire at least 3 months after the return date. British Airways let us fly to London, explaining this to us, how it would be on us if there were problems further down, and that we would have to get our luggage in London. We chose to fly thinking it would be OK, we had listened to an online person who had had the same problem and the French later told him they would have let him in, also I am myself a dual citizen of France and the US, plus I am autistic, an invisible disability (in my case) that makes it impossible for me to travel alone. I usually do not even say it since not much is understood -by those who do not have it- on how to accommodate it However in London BA did not allow my partner to go on. Due to the fact yesterday was Easter Monday, the American consulate in London was closed. We have spent the night in a nearby motel and now, the next day, I am waiting alone back at the airport with our 2 large suitcases while my partner is at the American consulate. We are poor, do not have phone, currency or charger for England, and I do not do well with stress, so it is difficult. Now we cannot easily reach one another. We hope to be able to fly on a standby basis (that's what BA told us we could hopefully do) later today. Sorry for this long letter, I hope it does not bore whoever reads it (if it is even read :). Anne-Laure"
Plussat: "Arriving in Paris"
Miinukset: "They have a fare that does not charge for Regular Bags....we booked it unknown toy us assuming we each could take a regular bag for no charge....well we have ended up paying an extra 400+ pounds for our bags to go each way to Paris and it has ruined our first time to Paris. The fare online was foreign to us and deceitful being from the US in every way. No one could even work with us or was willing to make a decision but everyone seemed to agree while still charging. No more British Airways Deceipt!"
Plussat: "The trip was short flight and on time"
Miinukset: "We waited on the tarmac to deplane longer than we were in the air."
Plussat: "The plane was new. The crew was awesome and the flight short."
Miinukset: "No complimentary drinks, not even water."
Plussat: "Lucky enough to get an empty seat next to us."
Miinukset: "Forced to gate check a bag for no reason; there was plenty of room and other similar bags were allowed through."
Plussat: "on time, easy flight, comfortable, fairly priced"
Plussat: "Lots of shopping but that may not be good since pickpockets are everywhere"
Miinukset: "Police (more) presence required to prevent thefts"
Plussat: "N/A"
Miinukset: "My previous flight was delayed at the start and further in flight so I missed my connection. LHR makes too much use of buses."
Plussat: "The plane was not full and therefor gave us an opportunity to spread out."
Miinukset: "No complaints as this flight was pretty empty we had all the room we needed"
Plussat: "Loved how easy it was to board the plane."
Miinukset: "That there was a child who would not stop yelling but that is not your fault."
Plussat: "The crew was excellent and very professional, the flight was on time and the meal service was decent"
Miinukset: "The equipment was American Airlines and was seriously outdated, the ife was not on every seat and the seats themselves were horrible"
Miinukset: "It has been a week and British airways still hasn't delivered my suitcase."
Plussat: "Good food Welcoming and friendly flight attendants Amazing selection of movies, TV shows, games Excellent customer service Comfy seats with ample legroom"
Miinukset: "My seat did not recline at all. When notifying the flight attendants during the meal/beverage service, they said they would note down my seat. However, nobody ever gave me any assurances that they would really inform maintenance to resolve the problem. Half way through the flight, my screen froze. Nothing would start it up again. After waking up hours later, I informed the flight attendant and she was able to reset/restart my screen individually. Everything worked perfectly afterwards"
Miinukset: "No drink for economy, short fly"
Plussat: "Comfortable seating"
Miinukset: "The flight took off and 30 minutes into the flight to Paris, we were returned to Chicago for an unexplained mechanical problem. After 5 hrs delay, the flight was cancelled. I had to run to another desk for help and was rebooked on an Air France flight but did not receive miles for either BA or AF. Completely unprofessional and chaotic. Miserable to say the least because I missed the wedding that I was flying to, the only reason I flew there!"
Plussat: "The crew was great!"
Miinukset: "There was no entertainment and that is a must on any transatlantic flight"
Miinukset: "British Airways didn't have my leg of this flight (London to Paris) as part of original checkin from Austin to London. As a result I stood in Customer relations line for 90 minutes, missed my flight, and was separated from other member in my travel party who didn't experience same problem and we were both on same booking confirmation"
Miinukset: "Lost my luggage and failed to deliver my luggage on time. I had to go out of my way to buy everything again."
Plussat: "My flight boarded easily,left on time."
Miinukset: "The food. Portions were made for a child. Nasty tasting. The ideal was throw gravy on it and it will taste alright. There's no effort at all. Asked stewardness. Twice for water and never got it."
Plussat: "Nothing"
Miinukset: "Flight delayed multiple hours. Sat on Tarmac for 2 hours. Baggage lost for two days. Worst experience flying ever."
Plussat: "Entertainment system functionality and selection was excellent."
Miinukset: "Tv screen does not tilt so when person in front puts their seat back it makes it hard to see. Probably only a problem in economy."
Plussat: "That it got to my destination, eventually."
Miinukset: "The co-flight wasn't made clear to me. This was an American Airlines flight as is my return. Beyond the brand and gate confusion that resulted from this, the flight was delayed a couple hours and the plane looked like it hadn't been refurbished since the 70s."
Miinukset: "The seats have zero leg room, it was quite uncomfortable."
Plussat: "Crew and food were great as always between LHR and CDG."
Miinukset: "No leg room in business class. Normal LHR air traffic control delays."
Plussat: "The food and service was good. The seats in coach were uncomfortable and the entertainment was subar as there were only 8 or so movies no being recent release"
Miinukset: "The lack of decent movies"
Plussat: "Good choice of entertainment."
Miinukset: "Thd boarding was delayed. The food was terrible. Thd breakfast was barely edible. For such a long flight, our flight attendant didn't even check on us after serving the meal and appeared bothered to even be there. In all fairness this was an AA flight not British Airways."
Miinukset: "I booked a british airways flight and found myself boarding a partner company plane of American Airline with not personal screens, with a very chaotic boarding and had a 40 minute delay."
Plussat: "We landed safely in Paris. Crew were nicer than the one from SFO TO LONDON"
Miinukset: "Seat not comfortable."
Plussat: "Crew was friendly and helpful. Flight smooth."
Miinukset: "Selecting seats was impossible because it was a British Airways flight operated by American Airlines - when I selected change seats on BA site it would send me to AA.com and when I tried selecting seats there it sent me to BA.com and on it went circles. I was finally able to select seats at the airport. Flight would have also been better if on demand entertainment was available at each seat in coach like newer planes."
Plussat: "Direct airline"
Miinukset: "Delay, as usual on this rout because the airplane is too old and always have michanical problems From the inside it looks too old"
Plussat: "Comfortable, food was good. The crew was nice."
Miinukset: "Delayed 2 hours, in-flight entertainment and wi-fi did not function which is tough for a 9 hour flight."
Plussat: "There were free snacks. Not much, but since free snacks are almost non-existent on flights in the US,, something is better than nothing."
Plussat: "Great quick flight to end my journey I was impress with British Airways"
Miinukset: "It was great"
