Etsi halvat lennot reitille Libanonista $[81-Suomeen

Plussat: "No distance between passengers (covid)"

Plussat: "Yes loved it"

Plussat: "They help get passengers to seat and with their luggage"
Miinukset: "They insist to wake you up if sleeping to ask if you want to eat instead of leaving you alone!"

Miinukset: "Power outage delayed the deboarding De boarding always done not at the terminal but to a bus"

Plussat: "Staff were helpful, pleasant, and attentive. Really appreciated that due to the length of my layover in Doha, I was given a hotel room - which I hadn't asked for, and which Qatar Airlines personnel told me I might be able to get, and then arranged or me. That's excellent service!"
Miinukset: "I wish NO ONE's seat tipped back - space is already tight, and if everyone just stayed in their own space rather than tipping seats aback, everyone would have more room! Once the person in front has leaned their seat back, it's impossible to really use the tray, which is pretty frustrating."

Plussat: "All except the food"
Miinukset: "The food"

Plussat: "Seat was comfortable and entertainment selection was good."
Miinukset: "More snacks on a long flight would be good. Hot chocolate instead of tea and coffee would be appreciated by non-tea/coffee drinkers."

Plussat: "crew is good and helpful."
Miinukset: "The food was terrible. Needs to improve the quality of the food."

Miinukset: "The aircraft delayed taking off from Doha to Dallas"

Plussat: "The crew was polite and professional"
Miinukset: "The food was disgusting The plane is dirty The bags are treated badly"

Plussat: "Crew not as nice."
Miinukset: "More hospitable crew"

Plussat: "The crew was absolutely amazing"
Miinukset: "More movies on the system"

Plussat: "Flight was on time, touch down smooth"
Miinukset: "The screen for my seat was not working correctly so could not do anything except wait for flight to finish"

Plussat: "amazing"
Miinukset: "better food"

Plussat: "Great"

Plussat: "Flight was 80% empty, but it was amazing anyway, slept through most of it"
Miinukset: "Staff constantly woke me up for snacks and drinks, which is good on one hand but I was sleeping so deep that it was a bit annoying."

Plussat: "I liked that the flight was not full and I was able to use the entire row of seats and lie down as straight as possible to get some sleep. The crew was very friendly and allowed us to sleep most of the flight --- I guess they figured that most of the travelers prefer to just sleep and not be disturbed during a 15-hour flight. There was a good selection of movies and shows to watch to pass the time. I liked that there was time to go on the city tour of Doha and that there is a counter at the airport for the city tour."
Miinukset: "My flight started in Kathmandu and the layover for the connecting flight from Doha to LAX was 12 hours. I hope Qatar can come up with a schedule that will reduce the layover down to less hours while still giving passengers time to go on the city tour, if they want to."

Plussat: "The leg room was huge, the food was excellent and a lot and the customer service was great not my first time to fly with Qatar and it won’t be my last, the made my trip worthwhile. Thank you"
Miinukset: "No complaints so far so good"

Plussat: "Everything was perfect !!"

Plussat: "In time ,food"

Plussat: "The staff wad nice"
Miinukset: "I have requested sea food and I was told that no request was made and they do not serve it any more."

Plussat: "Very nice"

Plussat: "business cabin nearly empty. comfortable seats"
Miinukset: "Expensive WiFi"

Miinukset: "Again had to wait for the flight for 8 hrs due to change in flight time with no explanation"

Plussat: "Very impressed with the service. Very friendly staff"
Miinukset: "My entertainment unit on the Perth Doha leg never worked even after several resets"

Miinukset: "Lack of crowd control at the gate during boarding. Ihad to"

Plussat: "Clean airplane"
Miinukset: "On a 16 hour journey, we only had 2 meals and no snacks. I usually fly Lufthansa. They provide 2 meals and a third snack (usually a pizza) and keep additional snacks and drinks fully stocked in the back of the plane. None of that existed on this flight. The crew was very uninterested. Seemed very absent and not into assisting patrons. Overall, not what I have experienced on prior Qatar Airways flights. To add insult to injury, I was sitting next to an EXTREMELY smelly person, which didn't make the experience any easier :( Not the airlines responsibility to ensure patrons exercise proper hygiene, but that didn't help the situation with my hungry growling stomach."

Miinukset: "Ground crew attitude at checkin,boarding. Only drink choices 2 juice boxes with sad snack. Entertainment screen malfunctioned, poor sound quality cf prior leg. Long rescreening process on connection FROM USA flight. Long wait to deplane to stairs/shuttle bus. Long wait for luggage."

Plussat: "great staff"
Miinukset: "Some of the head phone are not working at all...."

Plussat: "Beautiful airplane with an incredibly hospitable staff. Food was delicious, seats were spacious and comfortable. Couldn’t ask for a better 14-hour flight!"

Miinukset: "15 passengers waiting in line for the bathroom"

Miinukset: "Menevintä ruokavaihtoehtoa (kana) ei ollut tarpeeksi, taaskaan."

Miinukset: "Extra hour that takes to do this flight because we have to fly around Saudi Arabia....."

Plussat: "Confi and relaxed atmosphere"

Plussat: "The kit was really helpful for the really long flight. Good service!, food was better than our previous flight"
Miinukset: "Took a long time to get the trays after meals (at least 30-40mins) , didn't offer smaller snacks such as cookies between meals,"

Plussat: "Business Class is wonderful"

Plussat: "The in flight entertainment was good"
Miinukset: "Service was not the same, flight attendants were not attentive or very accommodating. There were very rambunctious children on the flight and they did not consider everyone else by asking the parents to calm their children down instead allowed them to run up and down he aisles screaming etc"

Plussat: "its a five stars trip in its services"

Plussat: "The food was amazing. Thank you!"

Plussat: "Nothing"
Miinukset: "No entertainment"

Plussat: "Cabin crew friendly and efficient, great service"

Miinukset: "A 7 hours trip from qatar to kuala lampur, and they serve only a sandwich which in the first place doesnt taste good."

Plussat: "Everything was good ... we were on time .. no delay so .. perfect !"

Plussat: "The entertainment selections and the comfort of my seat."
Miinukset: "The flight was delayed for two hours without any warning, despite being registered for the airline's flight notification system. Service was terrible. The flight crew did not offer any kind of apology or explanation for the delay. Food and beverage service was delayed and the staff was forgetful of guests' requests. Upon our arrival in Doha, checked bags did not arrive until 2 hours after we landed! How does an airport receive a 5-star rating, but takes 2 hours to return baggage to its guests? Overall, a poor experience from Qatar Airways."

Plussat: "The crew was excellent."
Miinukset: "The flight was late boarding everyone on time. It was delayed 1.5 hrs. The entertainment system had its fault, as it was difficult to navigate between screens. The seats were uncomfortable and not enough room for such a long flight. The kids were extremely uncomfortable on this flight, as many were crying throughout the journey."

Plussat: "Crew was fantastic! Food was above average."
Miinukset: "Qatar Airways needs to abandon its draconian policies and disconnected, overy segregated procedures. Also, an allegedly five-star airline needs to upgrade aircraft which would make FlyDubai blush. No entertainment guys? Really?"

Plussat: "The Steward on this flight was excellent. Very attentive and pleasant. He asked at the end of my flight how was everything. Food was good ."
Miinukset: "This flight was better than the flight going out to Doha , then to Abu Dhabi. You guys were late landing,and as a result I almost missed my connecting flight, was rushed thru the airport like a lunatic by one of your Reps. Then was told my luggage may not be in Abu Dhabi when I arrive, which it was not. My paid for seat wasn't available and had to sit in the back. Had to fill out a lost luggage report in Abu Dhabi. Was promised my luggage by 4:30 pm . Didn't receive it until 2:30 am next day. Missed my whole first day of vacation as I had no clothes , toiletries, etc . Very angry, and feel I should get a substantial discount on my next flight in March to Dubai. Totally unacceptable !!!!!!!"

Miinukset: "No internet"

Plussat: "I have been in qatar airways many a times and they have done an excellent job connecting Kathmandu to outside world. The experience is usually very nice-the plane is in good condition, the fly crew are always smiling and helping, the food and entertainment are great."
Miinukset: "May be this is one time thing, but the ground crew were terrible, particularly the man who was on the check-in counter. Spoke with a robotic tone and was very rude. Spoke as if he owned the plane and we were asking for a free ride. Very disappointing start to a long journey."

Plussat: "Seats were horrible and the crew was thr most unprofessional crew"
Miinukset: "Everything"

Plussat: "The crew was very helpful even though English is not their first language."
Miinukset: "Maybe the food expections."

Plussat: "Everything was good"

Miinukset: "Turkish was phenomenal. FareScan could have definitely been better. After booking they called demanding another $145 for my seats. They said they couldn’t complete my reservation without it and needed an email confirmation from me to approve the new charge. Seeing I was short on time, I didn’t have a choice. Will never do business with them again."

Plussat: "The service is amazing .. the crew took care of us well."
Miinukset: "Not much .. its a comfortable short flight."

Plussat: "I had a nice exit row seat and the plane had a good selection of entertainment."
Miinukset: "flights were delayed significantly and in Tbilisi the staff did not show up until about 10 minutes before the plane was supposed to depart. Crew had not been inside the new airport and could not answer questions about transfers."

Plussat: "It was calm"
Miinukset: "Maybe in first class"

Plussat: "The crew were friendly and responsive"
Miinukset: "N/A"

Plussat: "Very comfortable seats & clean"
Miinukset: "Not applicable."

Plussat: "Crew were great and the airane was clean."
Miinukset: "The leg room in the economy is very tight my knees were hitting the seat in front of me. Also my special low calorie meal was inedible as the protein was so overcooked."

Plussat: "Boarding was on time and the service was nice. The cabin crew were nice too."

Plussat: "Service food timely departure"
Miinukset: "Nothing to dislike"

Miinukset: "Turkish Airlines apparently cancelled the trip for us. They blamed Justfly and Justfly blamed Turkish airlines. Problem is still unresolved. I am stranded in a foreign country with my family including 2 small kids. Vacation is ruined. I booked this flight on Kayak with Just stfly. Awful, awful experience and no one seems to care. And problem is still unresolved. So thanks for asked for asking but better to fix the problem!"

Plussat: "Everything"

Plussat: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."
Miinukset: "I was very disappoint with this time using turkish airline5 services. I paid fir my seats with my ticket and they don't give it me and service was not as same as used it before. Wasn't happy at all. I don't thing i will used it again."

Plussat: "The crew onboard the flight were good and the entertainment was good"
Miinukset: "The boarding procedure is chaotic and the boarding crew were rude and yelling at passengers. No organization skills and poor communication as we were delayed over 90 minutes at the boarding gate to add salt to injury"

Plussat: "We received kosher meals and snacks on both legs of the flight which we really appreciated. The flight attendants were pleasant and helpful. In flight movie and music selection was good. Bathrooms clean and well attended. Flights were on schedule."
Miinukset: "I generally don't like flying. Sorry. Seats were very tight in Economy. Not enough water, though we usually bring it."

Miinukset: "Transfer desk in Istanbul is terrible. Poor customer service. It took 6 hours to get transferred from the airport to the hotel."

Miinukset: "Connection time was 1h 50 mn coz and still didnt catch my next plan It took me 3 hours to get to the transfer desk in Turkish airline and another 3 hours to be in the hotel. I not recommend it after this bad experience"

Miinukset: "It was nice"

Plussat: "Services and quality of food"
Miinukset: "Bit warm the plane"

Plussat: "great pilots, professional staff."
Miinukset: "we were given the same pasta for all our meals, the food used to be soo good on turkish air! now they changed to having to pre- order online which we didnt know so got stuck with the pasta!"

Plussat: "This was a normal flight. Nothing out of the norm. good food, and good entertainment selection."

Miinukset: "i was flaying from San juan , puerto rico conneting to jfk totake turkish airlinethe flight was delyed five hours in san juan due to the weather wh, the station manger called Turkish airlines to tell them my situation they advised it will be ok and hegave me the boarding pass all the way to Lebanon y finaldestination, when i arrived to New york the manager at Turkish Airline (Indian Look) was very very rude and nasty and he tolñd that my ticket was cancelled and i have t pay a new one that cost $1600 Dollar, he did not offer any apology niether look at my face the wole time , the only comment he had told me "you bought your ticket cheap" so i went to Emirates and i bought a new ticket with them. on my return from Lebanon also Turkish airlines had cancelled my return ticket as well . I demand from you to give me a voucher of money because i belive turkish airline are the worst and i wll never fly with them again , i,m going to put my experience with the in all over the social media.Hope to hear from you with some good news. Kind regards, Hasan"

Miinukset: "The food was low quality and delivered in a demeaning fashion."

Plussat: "Everything was superior from A to Z there is no room for complains"

Miinukset: "They have lost our luguage and up to this minute, we dont know where they are and when we are getting them. They are not even answering our calls or emails. Very bad airline with very unprofessional people. Will never fly aith this airline again."

Miinukset: "The flight left early, without me. Instead of beginning boarding at the time printed on my ticket, like every other airline, boarding was completed and closed fifteen minutes before my ticket said they would start, so even though I was eight minutes early I was actually seven minutes too late. Turkish Airlines service desk took the evidence (my ticket) and then refused to rebook me, forcing me to pay $600 for a new flight and for a visa to Turkey just so I could exit through security to book & pay for it. They will not be getting any more of my business in the future!"

Miinukset: "It is just crazy the extra cost that a person needs to pay for each extra Kg he/she needs to have onboard along with their "free baggage." I had to pay 23 extra US Dollars for every Kg, summing up to $160 for 7 Kgs!! Those additional belongings were crucial and important to carry, it very well understood that a certain capacity is only allowed onboard, yet being considerate and understanding in terms of customers' needs and priorities is as equally critical and important. I think the way the airline approaches the "Extra Weight" issue needs to be revisited, keeping in mind both sides' interests and concerns."

Plussat: "I hated it"
Miinukset: "I am a non veg guy and during serving the foood they said ...they don't have Non veg meal ..I have to eat Veg only ..what the hell is this .. For water also ..I had to ask 3 times then they gave me when I request fourth time...it was terribly bad experience and I hated this trip."

Plussat: "I like everything the staff, the food, the plane was very clean and the entertainment was very nice with lot of options."

Miinukset: "The people at Attaturk Airport Information Desk were not helpful. 6 hr wait with nothing to do."

Plussat: "In time"
Miinukset: "They did not give me window seat"

Plussat: "Food was good."
Miinukset: "Seats where extremely uncomfortable. Flight attendants and aircraft staff were so rude and unfriendly at all."

Plussat: "Great flight, crew and experience."
Miinukset: "Breakfast selection was a bit subpar"

Plussat: "I always enjoy flying with Turkish airlines it is a breeze from check in all the way destination from food to entertainment it all runs so smooth I will fly with u any day so far that is the best"

Miinukset: "This flight was cancelled due to weather conditions in Turkey, a snow storm that caused the Istanbul airport to be closed. I tried to reschedule my flight but was delayed 4 days which meant I was going to miss my work for 3 days."

Miinukset: "The gril in LAX she's not comfortable with customers the rest good My logged didn't arrived to Amman I received one and I miss one TAG number TK633655."

Miinukset: "The crew is really rude and unhelpful and the seats not clean"

Plussat: "Liked the strong team from the Captain's handling of plane to the cabin crew service and food."
Miinukset: "Confusion in Istanbul about connecting flights due to Turkish time change."

Plussat: "Food was fine and entertainment system was great. Watched movies the whole way. We arrived 1 hour early."
Miinukset: "I was pulled aside for extra security. That was fine but there were a few other passengers that should have been pulled over for extra security besides me. It took an extra 20 minutes for me to board the plane because of this and when I arrived to my seat an Arab woman was sitting in my place and refused to move to the middle seat. She said she could not and would not sit next to a man who was sitting on the other side. If this is a problem from the start, there should be a way to choose a seat according to gender. The stewardess found me another place in front of this woman who kicked my seat the whole way. She even argued with the stewardess about putting her suitcase above her in the rack and security was almost called. There should be something included in the flight information program about being polite to other passengers."

Plussat: "Food was great. Plane was on-time."
Miinukset: "9hr flight no cool air. Not sure what was wrong with the plane but was extremely hot in the entire economy cabin."

Plussat: "Hey, two checked bags free, two free in flight measl and drinks including alcohol, and coffee service midway, free in flight movies and music, free headphones, free blankets, and a free toothbrush, yea toothbrush, its like flying in the way way back."
Miinukset: "The check in lines are very very long and take forever"

Plussat: "TV accessories - socks, blanket"

Plussat: "It is very bad all flights been cancelled!"
Miinukset: "Didn't like any thing zero bad I wanna come back to the state! I'm was born in 1946 I couldn't stand on my feet any more!"

Plussat: "The age of the plane and the crew."
Miinukset: "Pre boarding took longer than what it should be"

Miinukset: "We reserved the seats we wanted on all our flights. On every leg of out trip Turkish Air reassigned us to very poor inside seats without notifying us. I will not fly Turkish Air again."

Plussat: "Good movies to watch and food was also pretty good"

Plussat: "crew was friendly, I slept through most of the trip."

Plussat: "Nothing to rave about"
Miinukset: "Long bus ride in Turkey from gate to plane. Istanbul airport felt uninspired."

Plussat: "I paid for seats"
Miinukset: "Sure many"

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Plussat: "The crew was friendly and willing to serve."
Miinukset: "Seat could have been more comfortable (it is thin) and more space/pitch between the rows of seats."

Miinukset: "I couldn't put my seat back properly because the man behind me was too big. Please put big people in spacious places its more comfortable for all."

Plussat: "I didn't like it at all, My luggage bag was wetting after I opened it my clothes smell so bad"

Miinukset: "Hour late departure and still only loaded 1/3 of the luggage. Communication about the luggage problem was poor"

Plussat: "Everything was excellent"

Miinukset: "There was a very loud group teenagers/young adults that kept getting up visiting each other and hitting on other customers seats. After 7 hours of the crew nor anyone else saying anything to them I called the crew & asked them to have them quiet down and sit down. The staff should’ve handled better"

Plussat: "Nothing"
Miinukset: "Definitely the food!!"

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Miinukset: "It was Air Canada. Terrible service. Staff needs education on where to take travelers thru the immigration locations. Wasted time going to different locations and time is an essentence! Too many changes of staff from one location to another when it came with wheelchair assistance. One staff was on her personal phone!!! Had 3 different changes of hands then still did not get us to the right terminal, had to run to make the flight! Is that how you treat a 86 years old traveler?"

Plussat: "Staff were very nice. Flight arrived on time."
Miinukset: "App or website didn’t work for check in. Lines at the airport were very long. The flight was over booked so I didn’t get a seat until at the gate. Overall too much hassle. Food options in the plane were horrible for vegans/allergies"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Plane was comfortable, ample, with plenty of room, departed and arrived sharp in time"
Miinukset: "Boarding process was a mess, no one respected nor enforced priority boarding, they call for business and preferred access boarding and everyone rushed, and the airline agents just started to accept all people"

Miinukset: "Sittinf in the middle"

Miinukset: "Every thing"

Plussat: "the crew were very good"
Miinukset: "sitting all the way back of the plane next to fat lady sorry"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The staff is good"
Miinukset: "The service for a wheelchair is extremely bad"

Plussat: "Nothing"
Miinukset: "Business class is a rip off. They are economy class seats. They don't recline. No entertainment whatsoever!! Horrible experience."

Miinukset: "Delayed in plane almost an hour after landing before being allowed to deplane"

Plussat: "Flight left on time and as I was traveling alone I was upgraded to upper economy, which is a fantastic experience. Very smooth and stable flight. One of the best landing I even experienced. The flight inbound and outbound were on time both ways. Congratulations Lufthansa: I will definitely use this airline again."

Plussat: "Timely, friendly, clean plane"
Miinukset: "Food was bland!!!"

Plussat: "Seating, cleanliness, crew courteousy, entertainment."
Miinukset: "Boarding process unclear, poor announcement, and messy. No wifi, choice and quality of food. Entertainment was erratic at times."

Plussat: "Exelent crew"
Miinukset: "Long distance between gates to transfer"

Plussat: "Service, food, on time, everything that counts was in place."

Plussat: "Best international flight I have been on. Staff was very accommodating."
Miinukset: "The wifi was not working, but we still had in flight entertainment."

Plussat: "The trip from frankfurt to boston was amazin"
Miinukset: "The plane from beirut ti frabkfurt was old. No entertainment on board, no screens"

Plussat: "Clean plane.."
Miinukset: "I was very upset that from Kuwait to Frankfurt I paid in sir net but the speed was very bad . It's not fair to pay 15$ for that it's not fair. And I ask my money refund! And again they saying that speed is very good for watching YouTube and video streaming! Why Lie?? IT IS NOT FAIR!"

Miinukset: "Leg room was less"

Plussat: "Food and entertainment"
Miinukset: "Seats were too tight and close together,I think for long flights the leg room should be more even in economy class."

Plussat: "every thing was good, so comfortable for a long flight"

Miinukset: "The food was not enough, not taste. For 11 hours only two meals. I wanted to change my meal with another they refused"

Plussat: "Smiles from the male and female stewards. Being gracious to customers and treating them with respect....keeping us from getting bored"
Miinukset: "the Airbus was much more crowded than the Boeing (777) we flew over on and run by United. When food/trash was being passed, it was tough for passengers coming from the rest room to get back to their seat."

Plussat: "Crew was great. Food was good."

Plussat: "Even I fly Lufthansa all the time with miles and more it makes you IT'S LIKE TOILET PAPER...VERY DISAPPOINTED...."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "Good quality: crew, equipment, customer service"
Miinukset: "Frankfurt airport: Had to walk for an hour to get from gate to gate. I was getting off an international flight and onto another international flight. International gates are usually closer than that. On the flight: 1. The armrests pull up, which is great if you're traveling with family or a significant other. But, in my case, it was an overweight and obese lady, who didn't fit in her seat and just slipped into half of mine. I was stuck with half a seat with her arm bumping mine for a 12-hour flight. I landed with a bruised arm. It was a round trip flight. When I had submitted a complaint, Lufthansa refunded me a 100$, which is nice of them, but I think they should have upgraded me for my return flight instead to make up for the first flight being uncomfortable. 2. I paid for the internet service and was charged double for it. Again, had to submit a complaint and was refunded the money. Check-in: The online system wouldn't allow me to check in online because my passport wasn't biometric."

Plussat: "Clean/comfortable plane with a great staff for the long flight."
Miinukset: "Hard to upgrade unless you spend a fortune."

Plussat: "Excellent steward."

Plussat: "No problems. As could be expected. Would do again."

Plussat: "Courtesy and friendliness of staff."
Miinukset: "The cheapo headphones"

Plussat: "I like Lufthansa. They really know how to take care of their passengers."

Miinukset: "Staff in Bayreuth was very good and excellent specialy miss Suzane Fakhri and mrs.Ahmad Jaber ,and the way the staff was excellent"

Plussat: "Every things"

Plussat: "Good Airline, perfect service"

Plussat: "I used to fly lufthansa for my europe travel for work about 15 years ago a lot and thought in recent years it may not have been as good but these flights made me appreciate Lufthansa anew. Crew extremely helpful and polite, always followed up to any requests. Instead of barking at us like United or American crew, they went out of their way to help my daughter get a makeshift icepack for some very painful bumps she got during our vacation. Crew also kept the bathrooms clean from time to time, which was a welcome relief for such a long flight. Desk staff/service desk also was helpful in directing us during the 5 hr layover to things at the airport itself that we could do. They also helped reprint the boarding pass and write down the baggage tags when security made me lose those by separating my wallet and boarding passes into mutliple bins."
Miinukset: "Phone service. When I tried to book my seats and meals, the lady kept getting things wrong, and ended up not getting me the seats I had specifically ended up asking for. So, when I arrived at the airport and printed my boarding cards, those were seats I did NOT want and all the service desks insisted that's what I asked for. No low carb meal option was surprising. Meal service sometimes felt like too close to each other else too far apart from snacks - didn't feel like we had enough time to digest and get some sleep, while at other times we were seeking out snacks.Overall good quality of food however."

Miinukset: "I don't care for disembarking to a bus. Business class could have had larger seats instead of leaving an empty seat between people."

Miinukset: "Not enough space. Seats are way to small. No tv's on plane"

Miinukset: "Not much. This airline hit all points of the travel experience with consistently high quality execution."

Plussat: "Timely, clean, friendly crew."

Plussat: "overall service and the crew."
Miinukset: "more comfortable and spacious seats"

Plussat: "Flight was smooth, crew was nice"
Miinukset: "Our 3 luggages are lost. Three days in Italy, me and my 2 boys have no clothes and no toiletries. We’ve called Aeroflot everyday and still haven’t been found. This is the first time in my life I’ve lost my luggages."

Miinukset: "The delay of our bags at the airport we waited almost 2h hours"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "Entertainment"
Miinukset: "Entertainment"

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "Boarding was smooth"
Miinukset: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"

Plussat: "The flight was on time and it was not crowded"

Plussat: "Russian stewards and stewardesses are just so kind. Responsive to my requests."

Miinukset: "The baggage was checked at airport and was not closed all the way. It was transferred being half open and arrived half opened. I could have lost the contents of my bag."

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "The flight was on time, the crew was very welcoming and helpful."
Miinukset: "The gluten-free food was not good. Salads were several days old. Main dish was not appealing."

Plussat: "Watching flight attendants work hard, to try to calm the screaming children"
Miinukset: "minimum leg room"

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "Nice crew. Spoke English or made a good effort. On time"
Miinukset: "Boarding took forever as it was off-terminal."

Miinukset: "Food was awful. Flight attendants were unfriendly. They would talk to you while you were wearing headphones and then get irritated when you asked them to repeat what they said. They were always in such a rush even though the plane was mostly empty. Strange"

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Miinukset: "The cabin was unusually warm. The aircraft did not have air vents above the seats, so there was no good way to cool down."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Plussat: "Entertainment and the flight crew."
Miinukset: "The fact my hockey sticks didnt even make it on the first plane to moscow and I need them for a game this afternoon. I also had to have a friend that works from Delta take the sticks from you guys because of the forwarding process."

Plussat: "The option to watch th and movies is excellent even though mine did not work. I appreciated the 2 meals and one complimentary glass of wine."
Miinukset: "For my long 10 hour flight from Moscow to NYC, my tv did not work and the connection to plug in my cell phone went in and out. The crew was not friendly, though polite. I would have preferred more space."

Miinukset: "Deleys"

Miinukset: "Flight was late, sits are not comfortable and food of fine."

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Boarding was smooth and the crew did a wonderful job."
Miinukset: "The TV screen froze often and was hard to navigate because it responded so slowly."

Miinukset: "The food .!!!"

Miinukset: "I can't call you when I had problems that I want to reserve seat and check in online from China.So I had to my son' s help from America."

Plussat: "food was good crew was also very professional"
Miinukset: "flight was delayed 3 hours very inconvenient for us since we had to work the next day"

Plussat: "Fast and attentive service"

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "The service and consistency of items offered made the flight go by smoother."
Miinukset: "The boarding was time consuming and not on time."

Plussat: "Nothing"
Miinukset: "Old plane, terrible food, had to wait almost an hour for help"

Miinukset: "Plane was full. I had to sit with the noisiest passangers ever. Little kids and parents were not concerned about their noisy kids ever. Other than this, flight was wonderful."

Plussat: "Everything"
Miinukset: "Long"

Plussat: "Nothing!"
Miinukset: "Everything about the flight and specially their customer service"

Plussat: "The plane was new and the flight attendances were very nice!"

Miinukset: "Boarding by bus with -16C temperature took long time . Some passengers were not warmly dressed and they were freezing. I suppose it was necessary for defreezing the airplane but it could have been better organized"

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "The flight was delayed."

Plussat: "The flight schedule was changed 2 times. The last changed at the last minute because they sold my 2 tickets to someone else!!!! If I would have known of this disrespectful service, I would never reserve a flight with this company!! Unfortunately, it's better of all evils for Russian airlines."

Plussat: "Cordial and good service. I will recommend Aeroflot for any travel to Europe, Asia. It was a pleasure flying into my destination."

Plussat: "Great"
Miinukset: "One hourand half late for my luaggae to arrive to amestherdam"

Plussat: "Excellent crew and food!"
Miinukset: "I liked everything in this trip with finnair"

Miinukset: "There could be more cartoons for kids."

Miinukset: "SAS had simply cancelled the flight and is effectively unreachable for the refund."

Plussat: "Kummatkin lennot olivat ajallaan ja kaikki onnistui sujuvasti ja nopeasti. Ekalla lennolla ( HEL - > ARN ) henkilökunta oli huippu!!"

Plussat: "Crew was amazing, flight was on time, and entertainment was available."

Miinukset: "Multiple delays. Need to offer back up flights and hold connections for delayed flights."

Plussat: "the diverse amount of films"
Miinukset: "the food could have been better."

Miinukset: "Again we had to climb down stairs with our luggage to get to the boarding area, then we had the typical ramp. What is it with Europe and stairs? If you have any issues beware. You better be strong and fit to fly in Europe. Not too many luxuries."

Miinukset: "Noise in aircraft. Transit time between flights was too short."

Plussat: "No problems. I was satisfied"

Plussat: "The staff were ok"
Miinukset: "It’s the first time i try these low cost airlines, which sometimes they are not that cheap compared to others, no entertainment whatsoever, i wasn’t allowed for any check in luggage and the prices for ever peace was literally expensive ticket price was not that competitive"

Miinukset: "Limited selection of movies No food choices No snacks offered during flight First European airline to fall below the standards of US airlines"

Plussat: "The movie and tv selection were fantastic. Crew was kind and helpful. Chairs were pretty comfortable."
Miinukset: "It was so cold on the plane with most people including grown men with blankets wrapped up to their neck! I understand the crew moves a lot so want it cold but maybe there’s a happy medium? The cold snack sandwich with cheese and spread of some sort was awful. The main meal was better but not as good as some others I’ve had."

Plussat: "The 2 gate agents were very helpful and nice, as well as the on-board flight attendants, all were very professional and did a good job for the most part."
Miinukset: "a few little things, nothing worth mentioning..."

Plussat: "- Seats are fairly comfy (as much as one can hope for an economy seat) - Excellent meals. I'm impressed that I'm getting things like ganache and cold-pressed juice in airline snacks!"
Miinukset: "- Wish the entertainment/movie selection was better, or that the foreign films had subtitles,"

Miinukset: "No food or even water"

Plussat: "Friendly service. No problem with moving to open seats to stretch out."
Miinukset: "Even though it was an older plane, it was still comfortable."

Plussat: "Easy boarding. Friendly staff"
Miinukset: "N/A"

Plussat: "The comfort and technology on the aircraft."
Miinukset: "NA"

Plussat: "Efficient processing of passengers onto aircraft."

Plussat: "Only that it was the shorter part of the trip."
Miinukset: "Seat was tight and did not recline at all. Back was killing me. Flight attendants came across as rude the way they spoke to the people. No entertainment at all. Not even water was offered."

Plussat: "The flight attendants were pleasant. We received pillows and blankets and a bottle of water upon boarding. Dinner and a snack was served. The seats are comfortable."
Miinukset: "The snack was some kind of pickled vegetable strudel. I wish I could have had a choice of something else. I didn't like that for the whole we were only offered one complementary soft drink."

Plussat: "The crew was nice, the plane was large and had many bathrooms. The seats were comfortable enough and there was a good selection of movies to watch."
Miinukset: "The boarding process was completely disorganized and hectic. The woman making the announcements on the plane was extremely soft spoken and the PA system was static-y so I could neither hear nor understand any of the announcements. The refrigeration system for the food also broke down on the plane so we weren't fed our second meal. Instead, they chose the cheapest and most unappealing snack of plain almonds to give us. Despite confirming our luggage situation with us at the first airport repeatedly (because of our connecting flight) SAS still temporarily lost our baggage when we arrived at our final destination and caused us to stay an additional hour at the airport after already having spent an exhausting day travelling."

Plussat: "I was only charged half the price for my checked suitcase on the return flight - after I called SAS the day before departure."
Miinukset: "It doesn't really matter that other aspects of the flight were ok when I had to pay £60.00 for my one regular-size suitcase, and I don't find out until I am standing at the check-in counter. Why do travelers have to pay for checked luggage, at all?"

Plussat: "Good leg room. Tasty meals. A good variety of entertainment options."

Miinukset: "We couldn't check in online because we had an infant in arms. So we tried to check in there. There were 3 different terrible queues. One to use the machines, one to check bags and another for special situations. We tried the machines, didn't work. A rep told us to go to the special situations line. There was a rep there that was trying to prevent people to getting into the line because it was sooo long (1+ hr). So we tied the machines again. Didn't work. So we convinced the guy to let us in the special line. It was nuts. We waited as our flight got closer and closer. Right when it looked like we might make the flight, one of the TWO reps left. When we finally made it, they said we wouldn't make the flight. We rebooked and had to pay extra. WORST travel experience ever."

Plussat: "Made it safely to destination"
Miinukset: "Series of unfortunate events: 1. No air vents in seats. Plane was very warm the entire flight. My husband and I spent 6+ hours sweating in our seats. 2. Dinner was not served until 9:30/10PM. By the time we received our food in the back, it was cold. 3. For guests who wanted to sleep during the red eye, the lights were not turned off until after dinner and cleanup, which meant only 2 or so hours of sleep in dark."

Plussat: "Ok friendly"

Miinukset: "Almost 1hr delayed. The least SAS could do was to give a meal or something to eat for free."

Plussat: "This was one of the best airlines we've flown. Great food, plenty of room, friendly stewardesses and good service overall. We will definitely try to book with SAS again."
Miinukset: "Nothing. There was nothing to not like. In fact they fed us too much!"

Plussat: "Quality of service and equipment"

Plussat: "The food was excellent"
Miinukset: "A glass of wine free of charge would have been a nice addition."

Plussat: "Crew and plane good. Friendly and English was excellent."
Miinukset: "There was a delay because of a software issue. They had to shift people around manually because of it. Baggage Fee was extremely high (> $50)"

Miinukset: "Food"

Plussat: "Modern plane, great entertainment system"
Miinukset: "Paying for booze, vegetarian breakfast is awful."

Plussat: "What didn't I like? The crew was so friendly and helpful. The food was the best airplane food that I have ever eaten (the broccoli still had a crunch!). The seats were very comfortable and I loved the modern look of the plane!"
Miinukset: "Nothing"

Miinukset: "No priority check boarding for business class in Compenhagen"

Miinukset: "When purchasing the ticket there was no mentione that bagage was NOT included something which I assume when flying with an All Star airline. Ended up paying an extra 70 € for my luggage - not happy."

Plussat: "The standout moment for me was how the crew treated my son who realized, as the door was closing, that he had forgotten his bag with all his schoolbooks. They were very kind and responsive and helped him find the bag with no fuss and without making him feel bad."

Plussat: "The service was excellent. The food very good. Toilets inorder and clean, even just before Copenhagen. In Chicago i had to wait about 30 min tor a wheelchair. It seemed that noone wanted to go to termimal 5. A very nice young man finally came, he gave me frindly and excellent service. ALIS"

Plussat: "Quick Flight"
Miinukset: "Just a long layover, but what are you going to do"

Plussat: "Smooth Flight and on time with a bit of Aurora (night flight to Tromso)"
Miinukset: "Voucher does not show details of check-in baggage limitations (limited to 20 KG.) and has to use Oslo airport self check-in which is quite confusing for inter-continental traveller.."

Plussat: "SAS agent in Oslo was very nice and quickly rebooked our flight to Bergen when we missed our scheduled one due to luggage delays and confusion at Oslo as to Customs procedure."

Plussat: "Introduce meals even to economy class"

Plussat: "Passenger"
Miinukset: "Not much talk from captain about local weather and time."

Plussat: "Everything was great, food, blanket & pillow, movies, friendly service."
Miinukset: "The 3 hour delay for landing. Had a 2 hour drive home from the airport, hard to stay awake. So tired for work the next morning."

Miinukset: "Bought tickets 8 months before flight. Was put on Standby status. Unable to get confirmed seat assignment until about 15 minutes before flight. Wasn't sure we would make flight until new boarding pass was issued by gate agent. And that boarding pass bounced when trying to board plane. New boarding pass had to be issued with another seat assignment. SAS is on my no fly list."

Plussat: "New and nice plane. Good amenities for coach. Good service for the most part. Food was tasty."
Miinukset: "Breakfast was kind of rushed. Would have liked to have been offered water, tea, and coffee more."

Miinukset: "Disorganization and unpreparedness."

Miinukset: "The flight didn't even exist because of a strike and neither kayak nor SAS informed us the flight was canceled, so we found out after we got to the airport."

Plussat: "Overhead storage adequate."
Miinukset: "Cramped (standard coach)as rhe person in front of me reclined his seat. Unhappy that I was required to pay extra to select a seat in standard coach when I made my reservation weeks ago. An airline's price should include selection of an available seat. Requirement to pay for even one drink on a transatlantic flight seemed cheesy."

Plussat: "On time bags made connection"