Etsi halvat lennot reitille Ljubljanasta $[81-Suomeen

Miinukset: "Tv and food"

Plussat: "Everything"

Plussat: "Comfortable for that sort of journey"
Miinukset: "N/a"

Plussat: "Entertainment and food are always reliably good on Turkish."
Miinukset: "Ground crew was very poor at communication, no one warned us we would need a visa; we spent hours and hours queuing for what could have been sorted out in advance. Communication was terrible. The flight was delayed due to Pakistan closing air space. Turkish rescheduled but no real help in Istanbul."

Miinukset: "they allowed either carryon or a personal pack"

Plussat: "Crew was friendly and service was good."
Miinukset: "Seats should be more comfortable"

Plussat: "Friendliest Turkish crew I’ve had."
Miinukset: "Inflight movie selection is fairly dated."

Plussat: "nothing"
Miinukset: "everything"

Miinukset: "Excellent service by good mood personal and cabine crew. I enjoyed the short flight."

Plussat: "check in..Gatwick S."
Miinukset: "cramped, breakfast was a disgust.tasteless omelette,soggy sandwich. a disgrace."

Plussat: "The food and the entertainment"
Miinukset: "Boarding was late and they change the number of the gate without telling the passengers. The seats were uncomfortable."

Plussat: "MUCH SPACE WITH ALMOST EMPTY AIRCRAFT ."
Miinukset: "---"

Plussat: "the onboard entertainment system is poor: you don't have your personal screen, and the only programmes available are the saftey video and airline's ads. The flight was delayed for 20 minutes at the start however it arrived on time. So that was not really an issue."
Miinukset: "The crew are professioanl and the service is OK although you need to ask for your tea/coffee. The food isn't amazing but it meets my expectation about the short flight cuisine."

Plussat: "I love the food❤️"
Miinukset: "2 hours delayed"

Plussat: "Food and service in business class were splendid."
Miinukset: "Absolutely nothing!"

Plussat: "The service"
Miinukset: "No entertainment. Late boarding."

Plussat: "Great good entertainment n crew provided warm and courteous service"
Miinukset: "Terrible boarding process n the seats are not the best- not bad just not as good as everything else."

Plussat: "I never usually like plane food but liked Turkish Airline meals on all flights I’ve been on so far"
Miinukset: "I do like turkish airlines but wasn’t happy with this flight. On check in we were left with seats towards the back of the aircraft. The lady seated neit to us in the aisle seat was in a wheel chair so was a problem if having to get in and out. I didn’t think it was fair that a person who depends on a wheel chair sits so far back on a plane. She also had to deal with our crying baby"

Plussat: "Vree"
Miinukset: "A little late"

Plussat: "I loved the food and the staff are very helpful and friendly. I have always chosen Turkish airlines."

Plussat: "Turkish do a good job of giving you a good service for your money."
Miinukset: "Why not keep us informed why there are delays before take off. Headphones that worked well without having to fiddle with the connection would be good"

Miinukset: "A little late boarding although it was quick. They were out of food options when they came our last row of the section seats"

Plussat: "Super"

Miinukset: "The head phones are terrible."

Plussat: "Professional nice food"

Plussat: "Istanbul Airport has good facilities and F&B options"
Miinukset: "Flight from Istanbul to Bangkok was delayed for 3.5 hours with no apology and no compensatory measures such as drinks and food or lounge access Power outlets in Istanbul airport are all round plug European with no USB terminals for phone recharging"

Plussat: "I liked the food."
Miinukset: "On the way back from Istanbul to London the plane was old and small, the TV kept shutting down,even the earpiece were not working."

Plussat: "Food"
Miinukset: "Movies are not very new, i was asked to clear security again at istanbul gate after going to bathroom but i guess that makes me feel safe even though was inconvenient"

Miinukset: "It wasn't great experience as we missed the flight back to UK. They lost my husband wheelchair and we did missed the flight. They Redbook flight which was three hours later, so missed our tax home as well. We haven't received any apologies not even offer a drink. DISAPPOINTED"

Miinukset: "The boarding and deplane process could be better for business class. Also the seats only have two settings upright and sleep. Several airlines have intermediate setting for meal/movie. To be 5 Star they need to keep up. The lounge (although large) could use better organizing. Too many people walking all around. Very limited space, if any, for a little quiet."

Plussat: "Inflight service was good."
Miinukset: "Seat was a little uncomfy"

Plussat: "Nothing"
Miinukset: "1. Flight late from Berlin to Istanbul. 2. That's mean missing my next flight from Istanbul to Riyadh. 3. I add extra baggage in TKL Airport : my original bag is 23 kg I have until 32kg, The extra baggage was 20kg, So I pay 247 Euro each extra kg 19 Euro. 4. In Istanbul airport they said your next flight tomorrow at 20pm. 5. I have important meeting in morning and my jop in the evening. 6. They changed my teket from turkish airline to Saudi airline 4.00pm, That's mean no different. 7. I ask about my baggage in turkish airline deck they said don't worry every thing will be okay. 8. I ask for hotel they said you have to make visa cost 60 dollars and you know I have to pay taxi and Chang money... Pla Pla, Actually this is not respecting and very bad organization. 9. I didn't make visa and stay from that time until 3.pm in primum lungs. 10. I went to Saudi airline deck to take my boarding. 11. They said you have extra baggage, I explain them that I payed already to turkish airline. 12. They said you have to go back to turkish airline deck about this extra kg's. 13. I did going back to them they said we cannot do anything, leave one bag here and we send the other one later. Actually this stupid airline and this stupid employee's dealing with me like a stupid, all my time I walk every where in that stupid airport, they just gives me orders and I have to follow like it was my mistake. 14. I showed my alfursan membership to Saudi airline deck and they helped me. 15. When I arrived to Riyadh my baggage wasn't there, this is mean that this stupid turkish people that the have to work on barbcue and haircut, but airports jop needs professional people. That's was my first and last flight with them."

Plussat: "As always from Turkish Airlines, you get good service even for a relatively short flight. Puts other national carriers to shame."

Plussat: "Same as before"
Miinukset: "Same as before"

Miinukset: "They cancelled my returning flight WITHOUT me knowing and expecting me to pay for the penalty fee for misisng the first flight even tho I DID not cancel the returning flight which obviously I was gonna take. The staff was RUDE and INSENSITIVE. Qatar was better in overall customer service. Worst customer service from Turkish airline."

Plussat: "I didn’t like anything. Or maybe the only thing I liked is getting to my destination so I don’t have to be flown by that terrible airline anymore."
Miinukset: "The fact that Turkish airline clearly is too stingy to take proper care of their passengers. You don’t provide accommodation when people get a stopover which is disgusting considering it is an airline that is supposed to represent a developed country. This cancels out anything you feel is a plus about the airline. This needs to be sorted out."

Miinukset: "The worst airline I have ever flown with, worst disruption management"

Plussat: "Well looked after from start to finish!"
Miinukset: "Nothing!"

Plussat: "The seats are not as luxurious as the international. They do not recline that much and are not pods. No surprise as that is similar to the US. But it was only a 3 hour flight so was fine. Food was same as first trip, solid.. Staff was very friendly."
Miinukset: "Flight was delayed 2.5 hours. They did not communicate at all the reason. Takeoff was supposed to be 8.30pm, didn’t take off until 11pm. Sat on the tarmac for over an hour and the crew or pilot did not say a word. The beverage service again was lacking compared to other international business class flights I’ve taken."

Plussat: "Everything"
Miinukset: "Would highly recommend"

Miinukset: "I could not use my ticket I was trying to extension date but customer services terrible"

Plussat: "Better of most European airlines.. nice enough lounge and inflight service pretty good with room to improve for sure."
Miinukset: "Boarding was simply chaotic where staff isn’t managing the queue well separating business and economy. At arrival baggage priority meant nothing. Half the non priority bags arrived way before a massive batch of priority bags arrived. Defeats the purpose of giving your guest fast track immigration !"

Plussat: "All is good"

Plussat: "kayak was poop for help for me."
Miinukset: "The flight from BTV to JKF was cancelled day of departure, within a mere 4 hours of take-off. I only received an email.... This, in turn, caused a domino effect for the remainder of my flights and travel plans. I had to PURCHASE brand new tickets and go through a refunding debacle, not through Kayak but another third party whom actually held the tickets. FIASCO is the word! Kayak did not even recognize the cancellation and continued to try and check me in to flights i was not on. Such a headache.. I will not be using this service in the future"

Plussat: "The crew were accommodating, we departed on time, the inflight food was good and the entertaiment was varied."
Miinukset: "The leg room was a bit limited on long flight."

Plussat: "Turkish is always consistently excellent"
Miinukset: "I liked everything. They are very accomodating towards passengers with special needs."

Miinukset: "The flight to Lviv was cancelled after 3 hours delay. All happens in life. But the only option Turkish airlines were offering is to fly the next day. I was flying to the funeral and this was not working for me (especially this was their second flight to Lviv cancelled - 2 in a row). The transfer desk didn't inform that there were two other flights going the same day of other airlines. When i approached to help me to go with a different airline the personal was very rude saying they will not help transferring the luggage and that they can't unload the luggage sooner than 3 hours after you go out of the security and passport control. When i asked to book to a different destination in Ukraine. It took 50 min at the desk to do it. Simply because 4 people at the desk were laughing and joking and nobody was concerned about the queue of over 40 people staying. After 30 min it turned out they've lost my boarding pass and it took 15 min to find it as one of the transfer guys managers simply took it to a different room... At the end when they found it it took only 5 min to do the work. I would appreciate more information from the desk about available flights and more support to manage the situation. I'm happy that people at the transfer desk are so joyful and happy it obviously helps to deal with the stressed passengers whose flight was cancel."

Miinukset: "Nothing"

Plussat: "Everything was well taken care of."
Miinukset: "When boarding the flight from Turkey, to Mumbai , we had to climb up the ladder with our hand luggage.Being senior citizen and traveling in Busniss class was very hard for us."

Plussat: "Crew was professional and helpful."
Miinukset: "The seat was narrow for business class."

Miinukset: "Severe turbulence and many of the Egyptian passengers didn't understand the announcements and were getting up"

Miinukset: "Istanbul to frankfurt flight had no entertainment, no charging usb ports n a small ham sandwitch for breakfast - this was a 4 hour early mirning international flight!!!"

Plussat: "Got to the destination"
Miinukset: "Everything"

Plussat: "Uncomfortable seats."
Miinukset: "Seats, and helping passengers when they have delays"

Plussat: "Crew was great."
Miinukset: "The layover time was too close for FRA. By the time everyone deplaned and was shuttled to the terminal by a bus it was already my boarding time. I had to rush through the passport control feeling nervous The seat pitch of the flight was narrow. I could not use my laptop once the person in front of me reclined."

Plussat: "Free entertainment, excellent food"
Miinukset: "Cabin was too warm; unable to adjust air at seats"

Miinukset: "Better organized boarding"

Miinukset: "Delayed flight caused me to miss connection."

Plussat: "Nice crew and comfortable seats."
Miinukset: "Not a fan of the sandwich provided."

Plussat: "it’s wasnt a full flight, so that was nice"
Miinukset: "bus to the airplane was too warm and had to wait 10 minutes before actually letting us off"

Plussat: "The crew were very pleasant. Real humans; they paid attention to my daughter, gave her toys to play with and were ever so responsive."
Miinukset: "The entertainment system was very unresponsive. Sitting was really cramped."

Plussat: "Worst ever"
Miinukset: "Poor service"

Miinukset: "too many unruly kids"

Plussat: "Superhyvin hoidettu nopea vaihto - auto haki ja vei meidät jatkolennolle. Tunnelma henkilökunnan keskuudessa oli hyvä."

Miinukset: "Ihan tajutonta kuinka koneeseennousu kesti niin kauan ja kone oli myöhässä."

Plussat: "Lot of space in E-xit-row 18, even for a big man like me"

Plussat: "Smooth flight. Friendly crew."

Plussat: "The flight was OK and I had a good seat. The service was fine."
Miinukset: "Connecting time were bad, airports horrible, no information, customs bad with no respect for travelers. I had to run to catch all my flights! Bad experience."

Plussat: "The willingness of crew to accommodate passengers, comfortable seats very little of turbulance"
Miinukset: "Everything was OK"

Miinukset: "My bag was lost, exsept close I lost life-saving drags like insulin and other. I not live in Finland and don’t have there my medical record that can go in farmasy without medical prescription to buy medicin. Today is my 70 years burthday. This is a good present to celebrate. Thank you"

Plussat: "The amenities, even in Economy, were excellent. Plenty of good food and drink...included. On time departure/arrival."
Miinukset: "Our original seats, which we pre-selected for a $45 per seat fee, were changed, without notifying us. Fortunately, I discovered this and was able to get similar seats by calling customer service. I was told we qualified for at least a partial refund..we'll see if this happens."

Plussat: "The attendents were very nice"
Miinukset: "It was a 4 hour flight with no entertainment"

Miinukset: "Very crowded."

Plussat: "Excellent crew"
Miinukset: "Seat padding is too thin, i could feel every movement from the passenger behind me, even cell phone vibration in the back seat pocket. My entertainment system was not working, but the attendant was quick to help."

Miinukset: "Lost a whole day and a half of vacation!"

Plussat: "Lufthansan Agent in Nigeria was very rude, has no professional skills, lost some of my medications as a result of her behavior towards me, yelling and commanding me to remove items from my bags and my hand bag. This was a second incident with her. Our flight was delayed for three hours as a result of faulty plane."

Miinukset: "They lost my baggage for three days, and it would have been four if I didn’t drive to the distribution center to pick up my bag."

Plussat: "Efficiency and level of care, quality of food and drinks, not to mention the entertainment on Lufthansa Airlines!"
Miinukset: "Nothing to write here, whole experience was excellent!"

Plussat: "Flight attendants are great"
Miinukset: "I don't like the Star Alliance. Due to where I live and where I go, I have to use the United/Lufthansa combination. If I book with United, I can't select my Lufthansa seats until 24 hours before my flight. That means I end up in the back of the plane in the least desirable seats. If I book with Lufthansa, then I can't book my United seats. I have booked with United and paid for economy plus, then find as I board, the Lufthansa flight doesn't have economy plus."

Plussat: "Service, friendly crews. Everything."
Miinukset: "Simply the best.Thank you."

Plussat: "The crew was friendly and respectful"
Miinukset: "Another passenger came and sat in the seat that was empty next to me and wasn’t ever asked to return to her own, assigned seat"

Miinukset: "HEAVY PASTA DISH."

Plussat: "Flight and land was smooth."

Plussat: "New planes but staff not friendly"
Miinukset: "Food was terrible. Definitely need to increase food budget and quality. Compare with Emirates about same fare much better food and drinks."

Plussat: "Comfortable and big leg room"
Miinukset: "No in-flight entertainment"

Miinukset: "The cabin got a little hot during the night and made it hard to be comfortable. Also, the seats lean pretty far back so I had little room in front of me when the person sitting in front of me leaned their seat all the way back."

Plussat: "Plenty of legroom in main cabin"
Miinukset: "Video selection unreliable"

Plussat: "excellent dinner selection movies and on screen entertainment were great"
Miinukset: "2 hour wait on tarmac in Dulles for weather no one in the crew could tell us where our connecting gait was or whether we would have enough time to make it"

Plussat: "Boarding was done qickly and efficiently. Ha"
Miinukset: "Food really not necessary on this short flight. The wafer cookies were even given to those who were sleeping. I had one dropped in my lap... and another on the empty seat between me and the sleeping passenger by the window."

Plussat: "Everything was great on the flight! The food was good and we had a lot of drinks! The service is really good"

Plussat: "The pilots"
Miinukset: "It was a bit hot in the salon. Food was average. Flight intendants were not very attentive. My neighbor was waiting for about 20 min to get someone picked up her empty glass. Entertainment: there was no Russian language."

Plussat: "On time"
Miinukset: "Uncomfortable seats"

Plussat: "excellent flight crew, and entertainment options. My husband lost his boarding pass in between connections and staff was able to help him out and even was able to arrange that we sat next to each other."
Miinukset: "Transferring flights it was difficult to make it to our flight on time. More snack options would be nice."

Plussat: "I liked the entertainment part: movies are good, crew was pretty nice"
Miinukset: "I didnt like the boarding process bacause it wasnt in order, also airplane crew started feeding passangers in 3 hours!!! after we took off. I started thinking that it is not included in my ticket!"

Plussat: "Crew were courteous and professional"
Miinukset: "They couldn't serve dinner because of weather conditions (?!!) Boarding was kind of messy"

Plussat: "- Right before boarding, a fantastic agent helped us move seats, and was extremely kind. - Food is not bad - Crew was very nice."
Miinukset: "- We cannot choose our seats online! You would expect that if you are flying from Germany to the US, they would allow you to do that. - My husband and I booked the flight together, and were assigned two separate seats, with 20 rows of distance! - Our video monitors were frozen mid-flight...."

Plussat: "Food & Entertainment were OK"
Miinukset: "My seat was 32C , me being disabled (wheelchair). My wife seat was 32 A and was DEFECTIVE. It could not be lowered towards the back, actually it has only the fixed position (all the way up). The lady from the seat before my wife's (31A) was lowering her seat ALL THE WAY. my wife protested, the crew tried unsuccessfully to adjust my wife's seat. Finally, instead of considering my condition and relocating us to some other seats (there were several free on this flight), the crew's lead stewardess (Friederich ?- I could not read the label, she kept it under her jacket) decided to upgrade that couple seats by moving them into the Business Class."

Plussat: "Meal served was very good and refreshments were offered often. Good choice of movies and viewing options"
Miinukset: "Seats space is a bit crowded"

Plussat: "Stewardesses were very helpful and polite."
Miinukset: "Didn't like my family (including 14 year old daughter) being assigned separate seating for a long overseas flight! Idiotic!!"

Plussat: "This Transavia Airlines is not good at all."
Miinukset: "Many things cheaper does mean better."

Miinukset: "No internet available (2020). For the my previous flight, a month ago, was the same problem."

Plussat: "Services is good ."
Miinukset: "Food can be better"

Miinukset: "When a bought my ticket, I had asked in the office about WiFi. They told me that you have WiFi on the plane. I had checked this information on KLM.com and saw the same, that you have WiFi. This was the reason, why a chose KLM! Then I tried to connected on board but I couldn’t! WiFi was not available. Crew told me that they don’t know anything about it! I was disappointed and angry."

Plussat: "Information sharing by pilots and crew. Economy class leg room is good."
Miinukset: "All good up to the level"

Miinukset: "Keep the temperature at a more reasonable level. Blankets + two layers of clothing was definitely not enough."

Plussat: "Crew good and seat OK but not exceptional for business class"
Miinukset: "Food was average - main course could have been better. Range of movies ok but not great"

Miinukset: "Boarding was crazy. Could not everyone in the gate area."

Plussat: "Excellent crew, good food & movie selection."

Plussat: "Crew was great, very responsive and hospitable!"
Miinukset: "more lunch choices, especially choices without dairy products."

Plussat: "Crew helpful. Food good."
Miinukset: "Better range of movies please"

Plussat: "Slow service."
Miinukset: "Better communication!"

Miinukset: "KLM was not prepared to get wheel chair passenger off plane. Cost me delay of 1 hour. I will never fly KLM again."

Plussat: "Crew was fantastic, seats and entertainment was great. Very good food choices."
Miinukset: "Everything was very good."

Plussat: "Checkin 1a at Schiphol had long lines, and no seperate counters for just bag drop. My family and I had to wait for 50 mins, to do a bag drop which in,y lasted 1 min! Flight was delayed, without proper announcements."
Miinukset: "Seat pitch could've been more. At least let us know via Whatsapp that the plane is delayed, or at which belt the bags would come out. This basic info was lacking."

Miinukset: "The plane was very hot"

Plussat: "Cabin facilities"
Miinukset: "They didn’t bring one of my bags"

Plussat: "One crew member was very good but all were not very available or checking on people. I had a seat that I purchased and it was very hard to recline I only found out that it did if fact recline it the last hour to hour and a half of the trip! It was a difficult push back to get it to recline"
Miinukset: "If I knew how to recline my seat earlier. I did try several times"

Plussat: "Crew were friendly and helpful. Moved me up front in the plane so I could make my connection."
Miinukset: "Not having to walk outside in Edinbur4gh to board the flight."

Plussat: "KLM was a great experience compared to Airitalia. The food was good, the flight attendants were very helpful."

Miinukset: "I called for a crew member 5 times and waited 25 minutes for anyone to help me with just some water. I had to get up and go to the very back of the plane to ask for some water. The plane was hot and no air to be found. This was all after we had to get back off the plane before takeoff. It was terrib"

Plussat: "Entertainment options."
Miinukset: "Service was poor, seat did not recline, and the food was terrible."

Plussat: "Good comfortable seat with extra leg room. Pleasant crew."

Plussat: "Nice people and good service"
Miinukset: "Not much"

Miinukset: "Still waiting to board after missing this connection had to be booked on another airline"

Plussat: "The food rocks! I know that I will always be eating well with KLM. The staff is always so nice, professional and cordial...I always know I'll be in good hands with the flight."

Plussat: "Good selection of movies."
Miinukset: "Very small seats with no leg room and very little room on either side. The food was bad - even when compared to other airplane food. Plane is kept too warm."

Plussat: "Friendly crew."
Miinukset: "So many people on a 747!!"

Plussat: "kLM staff was great."

Plussat: "Easy to board and easy flight."

Miinukset: "Nothing good to say about this flight. The plane was old with no entertainment. The sits where very compact and not comfortable at all. The food was a sweet bread and water. The flight attendants were rushing and will take a while if you needed anything. I felt like I was taking a bus with graffiti all over the place."

Plussat: "Food was excellent, frequent and filling"
Miinukset: "The seat was not comfortable compared to my prior leg of the journey. Unfortunately the bathrooms were not clean, I understand that it's not the sole responsibility of the crew and passengers need to be mindful too."

Miinukset: "The movie selection did not seem extremely varied."

Plussat: "Very friendly staff"

Miinukset: "Amesterdam airport employee was really rude"

Plussat: "Flight was on time and quick and comfortable"

Plussat: "Crew was very helpful.food"
Miinukset: "Food was not upto the mark."

Miinukset: "OLD OLD plane with hard seats and tiny screens"

Plussat: "The crew service is impeccable. Ground services very friendly and professional."
Miinukset: "The seats are very uncomfortable. The individual screens are simply outdated like you basically will damage your eyes looking at them. No chargers for phones."

Plussat: "Arriving more or less on time"
Miinukset: "Crew is awful. Disrespectful desinterested in customers find themselves very important. No service mentality whatsoever. No respectful airline would hire such arrogant self centered personalities in a service role"

Miinukset: "Service"

Plussat: "Comfortable flight to Amsterdam for vacation in UK. More meals than expected. Also wasn't expecting some of the comforts offered to "regular" class seats like eye masks, ear plugs, pillows and blankets. It was an overnight flight, so maybe that should have been expected, but I don't think we had those 4 years ago when traveling overseas."
Miinukset: "Nothing. This is filler text to meet min characters."

Plussat: "Food and staff were great"
Miinukset: "Entertainment system old and not as many options as other KLM flight. No power on aircraft for charging"

Plussat: "Same as above"

Plussat: "Short layover connecting from US flight and luggage transferred ok to destination. Food option not great but at least they didn't charge for it unlike some other airlines. No entertainment but to be expected on such a short flight."

Plussat: "I have no complaints about the air crew. They where pleasant and attentive. Plenty of free entertainment. The food was good."
Miinukset: "my only complaint is the USB ports didn't work on any of the chairs that me and my family where assigned to."

Plussat: "It's the best flight I could get for such a low price. But don't expect to to get the best and newest planes around but it's still overall a good experience."
Miinukset: "Quite bummed the plane didn't have wifi / USB"

Plussat: "leg room economy compared to KLM"
Miinukset: "full flight, no upgrade possible"

Miinukset: "Since we had two extra bags (paid for in Chicago), they demanded to see my receipt before we could board in Amsterdam to Nairobi. We had trouble locating the receipt and we were not given an explanation as to why we needed it again. We were traveling with 5 kids including an infant and we were not allowed to board until we found the receipt. I thought surely they would have record that I had paid, but I guess not. We were the last to board and all very stressed out. The staff seemed not to care the least in our troubles."

Plussat: "- entertainment systen was OK (movies), but has no current news - food was good - windows can be darkened progressively"
Miinukset: "- Schiphol airport (AMS) is small, crowded, noisy; no water fountains; toilets are dirty and insufficient in number; SFO is much better - KLM boarding process was chaotic (not by group or row number), boarding/security personnel (4 old guys) didn't have a clue - 787 is noisy, chairs are uncomfortable (my back still hurts) and very close together, they also recline way too much - food trays not collected promptly - noisy babies on all flights - clearly not enough cabin crew for a full flight - no or wrong info by pilots on timing (crew are always lying anyway) - gate is all around the back at SFO (long taxi to get there) - they inserted people in wheelchairs during deboarding thus holding everybody up."

Plussat: "The crew"
Miinukset: "Food. Not enough vegetarian options"

Miinukset: "When our flight was canceled and I called to you , the one thing I heard from you——— we are sorry!!! No help, no support Thanks"

Plussat: "The boarding was quick and easy. Comfortable seats and enough room for legs."
Miinukset: "There were 5 screaming toddlers on board. The trip was gently saying unpleasant. There should be a section for families with kids to avoid the noise and craziness that other passengers must endure. Food was ok; the second choice was not available neither for lunch or dinner."

Plussat: "overall service and the crew."
Miinukset: "more comfortable and spacious seats"

Plussat: "Quick boarding and departure. Good selection of films."
Miinukset: "Customer service. Leg room."

Miinukset: "The plane was an oven for 30 minutes, while we waited for the engine to be turned on, wrost flight experience ever"

Plussat: "Snack was great and tasty. Legroom is spacious on Aeroflot flights. Flight attendants were nice and attentive. Aeroflot lady at check-in desk clearly went an extra mile to help (see more below)"
Miinukset: "Aeroflot and Finnair systems are not talking to each other good enough. Aeroflot system was not able to see my status and perks with AA, member of the same Oneworld alliance as Finnair. So, it took extra time at the check in to explain, convince and get my extra luggage free perk."

Plussat: "The crew was amazing The seats are worst"

Plussat: "The crew was ok. & the seat comfortable."
Miinukset: "The baggage rule."

Plussat: "good landing on windy day"

Miinukset: "Plane was placed far away in the airfield. Buses were taking people and were waiting to be filled. Doors of busses were open, it was cold outside. Priority and non-priority were waiting in the buses outside. Long ride through the field , letting taking off plane to go first. Bus by bus was bringing new portions of passengers. Plane departed late."

Plussat: "Ok"
Miinukset: "Ok"

Plussat: "Boarding was smooth"
Miinukset: "I missed an earlier connecting flight and was placed on a later flight at a window seat with the most uncomfortable seating. I sat there for the entire flight with pain from how hard the seat felt. Also, the drinks and refreshment was severely lacking. The wait time between drinks and meals was too long. I found it odd that they didn’t serve drinks with food either"

Plussat: "The flight was on time and it was not crowded"

Plussat: "The flight was on time. The crew was friendly and helpful. The food was fine for such a short flight."
Miinukset: "Boarding process was not well-organized. Specifically, there was no announcement of the boarding starting or continuing. You just had to know when it's supposed to start and show up at the gate. Boarding is general, without any division by rows or groups, which means people in row 6 and in row 20 board at the same time, creating a long line. This slows down the boarding process and causes frustration in less patient people."

Plussat: "Snack was good and crew was friendly on this short flight"
Miinukset: "Security and check in at Moscow took a very long time."

Plussat: "Crew was nice and helpful."
Miinukset: "They sent me an email to check in online, so I did checked in one day previous to my flight but it is a waste of time because you still need to make a huge line to check in again and get the printed boarding pass."

Plussat: "Clean nice excelente seat"
Miinukset: "Very difficult airport No information"

Miinukset: "It was terrible! It was nightmare! The airport in Moscow was overcrowded and after being in a long, long lane we were told at the counter that we were 5 minutes late! Five minutes! We missed our flight and all the other connections were canceled. Perfect! Worst customer service ever! Never again will use this airline!"

Plussat: "Plane handled takeoff, turbulence and landing incredibly well. Entertainment system was great. I was worried about my bag as I was coming from a connection from Sochi, but my bag went all the way without my having to retrieve and re-check it in."
Miinukset: "Special ordered the "Russian" meal. Absolutely delicious, but I had no idea what I ate."

Miinukset: "Absolutely horrible check-in. Not friendly flight attendant and etc."

Plussat: "Siistit uudet koneet ja mukava henkilöstö. Rauhallinen itäsuomalainen tunnelma."

Plussat: "same"
Miinukset: "same"

Plussat: "Good crew."
Miinukset: "My earphones did not work. Food was not very good. The plane was noisy."

Miinukset: "It was delayed and I late my next flight"

Miinukset: "Nothing bad. All is good."

Miinukset: "I had a very bad experience with my trip. I was not allowed to get on the plane from miami to moscow because i did not have a russian visa, even though i had a visa for Belarus, my final destination. How would i know that the flight from russia to minsk is a domestic flight? There is no information online about needing a russian visa when being a transit passenger in Moscow. I was not offered any refund for my ticket and the cheapest option was to pay an extra 600$ and fly in 2 days to NY JFK and from there to fly to Moscow-Vilnius. My flight from Miami to JFK was very delayed with American Airlines and i missed my connection to Moscow. I had to pay another 100$ and fly the next day to Moscow. That fight was again delayed and AGAIN i missed my connection to Vilnius. I got to the gate 20min before the take off time but i was not allowed to get on the plane.I had to fly later that night. The whole trip, which was supposed to take 14 hours ended up being 4 days and almost double what I originally payed, not to mention the stress and waste of time. If i knew how the trip would pan out I would never have taken this route."

Miinukset: "Juuri Moskova-Shanghai-reitilla ei turistiluokassa edes vilautettu viineja tahi oluita."

Miinukset: "4 hours delay"

Plussat: "Liked getting herring"
Miinukset: "Didn't like the wine or most of the food also didn't have any entertainment on Tel Aviv to Moscow leg"

Plussat: "All the board crew were very friendly and attentive"
Miinukset: "The main dishes were not good at all, bland, did not eat it. Salad was bland, with ice."

Plussat: "Food improved compared to last year's flight. Seats were pretty good, I've seen worse flying with this company."
Miinukset: "Nothing I can't think of."

Miinukset: "Nothing"

Plussat: "...."

Miinukset: "Boarding was halfhazardly handled."

Plussat: "The food was good. A lot of space to stretch out and sleep on economy."
Miinukset: "I can't get over how much Delta/United/American airlines are worst in the industry. Aeroflot, however cannot compare."

Miinukset: "Airoflot is a very cheap airline. I'll try to avoid flying with them again"

Plussat: "Good airplane, low noise, steady flight, lots of legroom, great pilot work."
Miinukset: "Awful boarding. They got everybody onto the bus with no air conditioning and made us wait standing for 20+ minutes until the very last passenger got on the bus packed like sardines in a can. Than we rode on that bus all the way around the landing strip to the other side of the field. Seats on the plane could use a little more padding for backbone support. Crew could be a little more inviting and smile once in a while."

Plussat: "Liked very little of this flight."
Miinukset: "Tight legroom. I'm. It that tall (5'10") but seems like they squish you in. Food was frozen still, left late from wash D.C. Crew was somber. My connection was delayed an extra four hours on top of my 2 hour layover! Moscow airport has NO AC and was crazy hot in aug! No place to sit. I wouldn't fly Aeroflot again if you paid me."

Plussat: "המושבים שהוזמנו היו נחמדים. היתה טיסה נעימה"
Miinukset: "הטיסה יצאה באיחור. חזרנו בלי המזוודה שנאבדה עוד בהלוך!!! מה איתה, ואיפה הפיצויים על הרכש המיותר ועגמת הנפש?"

Plussat: "the service, the personnel, were good."
Miinukset: "There was no entertainment on the plane. the food wasn't good."

Plussat: "Fast and attentive service"

Plussat: "Liked the food and on board service. Modern fleet and modern features"
Miinukset: "2 hour delay. Moscow terminal too small for numbers of passengers in transit. Boarding process chaotic"

Plussat: "Crew is surprisingly awesome. Plane is small but very comfortable with enough legroom. Pilots were really good. Great landing at bad weather."

Plussat: "On time,new airplanes."

Plussat: "The seat and ample legroom"
Miinukset: "The food was not to my taste. On ths flight, no wine or alcoholic bewerages were available."

Plussat: "Decades ago, it was considered downright dangerous and uncomfortable to fly Aeroflot. Now, things are excellent. Cabin staff were very friendly, courteous and helpful and wanted people to be comfortable. Will go with them again for sure."
Miinukset: "Kosher food quality was very bad. Should use Israeli caterers when flying from Israel."

Plussat: "Finnair was generally comfortable with good service and food provided. When we landed in NYC our flight was late and looked like we may not make our connection. An agent met us with our boarding passes printed and gave us an expedited slip that allowed us to get through the lines faster. Because of that we made it to our connecting flight."
Miinukset: "The airlines lost our luggage at the end of the flight. Because of this we had to stand in line and subsequently missed our bus home. The next one came an 90 minutes later. The luggage has been gone more than 24 hours already and still not returned."

Miinukset: "There was a problem with a wheel of aircraft, it happens, no big deal. I did not like it only because I was extremely tired, I had 38 hours journey."

Miinukset: "The flight was delayed."

Plussat: "I like the crew and their service, the food was amazing speacially the vanilla cheese cake desert was on point, loved it. I loved the “my flight “interaction on the screen and the different view of the plane, cockpit view, left, right etc.. amazing feature."
Miinukset: "The seat could have been much better as far as reclining and space. Overall I loved the flight."

Plussat: "How great everyone was and smooth sailing."
Miinukset: "Made sure the flight was not over booked."

Plussat: "The rest area"
Miinukset: "The airport was cold and it should be warmer"

Plussat: "More leg room"
Miinukset: "Space"

Plussat: "Crew were very good."
Miinukset: "No vegan food available."

Plussat: "The seats, staff, entertainment, particularly liked that you served hot chocolate! The staff were very polite, friendly and helpful."
Miinukset: "Food -vegan menu was bad for n the outgoing flight, better on the incoming flight. No vegan food available on domestic fight. Sitting in the aisle seat meant often people pushing past your seat."

Miinukset: "I may be wrong but these days, the staff curtsy and overall well coming approach is lacking! Just a smile and a few cheerful words can transform passengers’ mood greatly!! This becomes particularly important when one is traveling for > 9 hours back to back flights!! One can extra charge for it!!"

Plussat: "The crew was OK, but nothing special."
Miinukset: "Air France should not sell tickets for which the connection flights are almost impossible to catch. My luggage was not transferred to my connecting flight. I had to run to catch the flight to Bucharest. At CDC there were only two custom officers for checking passport of EU citizens, on a Saturday morning with hundreds and hundreds incoming travelers. On top of it, one female officer was rude. Typical french :("

Miinukset: "I not get to go my flight, I couldn't get reimbursement"

Plussat: "The crew was great"
Miinukset: "1-2 +cms leg space"

Plussat: "n/a"
Miinukset: "The entertainment system was very old with minimum selection. My entertainment system actually stopped working. The seating area was very cramped. I called for service a couple of times from my seat, but nobody came."

Miinukset: "I was catching a flight in Paris to Aberdeen after arriving from Malaga. The time between flights was not enough 55 mins as the gate closed 20 mins before departure and it takes at least 15 minutes from arrival to taxi to the terminal and then get off the plane. I had to change from terminal F to E which was well sign posted but I only made it with 4 minutes to spare"

Plussat: "Nice and attentive crew."
Miinukset: "Seats not comfortable in premier economy."

Miinukset: "The best airline what I was flying so far !! Excellent food, drink, comfort seat, free entertainment with great selection."

Plussat: "Crew was attentive. Timings were spot on."
Miinukset: "Virtually no information at boarding which made everybody just make a huge line. Boarding they a bus, it was raining and we got wet."

Plussat: "Late departure, dirty, staff not friendly."

Plussat: "Great food and friendly crew."
Miinukset: "Seatback system was old and not very functional."

Miinukset: "Train your ground crew. Our luggage was not placed on our flight from Paris to Amsterdam and were sent to Amsterdam on separate planes. My husband’s medication was in his bag. This was a great inconvenience for us. Never again on Air Canada. I suggest you explore the baggage process used by Delta."

Plussat: "Crew was really good, polite, efficient. The aircraft was relatively new and clean (rare for an airline to provide a new craft on an Africa segment). Food was good, seats comfortable. Will definitely make them my airline of choice to the extent that I can cost wise."

Miinukset: "There was no entertainment and the food could be better"

Plussat: "Crew was wonderful and welcoming!"

Plussat: "The crew was excellent."
Miinukset: "The snacks that were handed out prior to landing were not very good and it looked as though a lot of people in our section felt the same way. Also, there were a lot of empty seats in the comfort and premium sections, but non of our gold medallions were offered an upgrade."

Miinukset: "Check in process running smoothly and better announcement of gate change"

Miinukset: "It was a great flight can’t think of anything"

Plussat: "Good food and crew"
Miinukset: "Plane was old and seats were super tiny. Even an average guy would be uncomfortable in it. Can’t sit in one spot for longer than 15 min without getting sore."

Plussat: "The crew was efficient and friendly. The plane took off on time and landed on time."
Miinukset: "Boarding was slow and tedious. People still crowd around the boarding area despite there being row for the zones. Why they don't board from back to front is beyond me. The food was mediocre at best."

Plussat: "Nice staff. Flight on time."
Miinukset: "Bus to plane. Long walk to terminal upon arrival. Long Liong customs line?!!??"

Miinukset: "Booked with my partner. Ended up sitting apart. Not good"

Miinukset: "make passengers from Nigeria to feel respected and important. Imagine no entertainment in the aircraft in addition to a very poor food."

Miinukset: "I have never been in a situation were a flight has been delayed due to the co-pilot suffering a knee injury prior to take off. A request for a doctor on board after an hour or so and then having to leave the plane and then re-board after about 40 minutes was quite bizarre."

Plussat: "FA kept bumping into my seat waking me up"
Miinukset: "Return the 777 to 9 across"

Miinukset: "wine selection divider between seats"

Miinukset: "They lost my luggage :("

Plussat: "The flight crew on the flight was amazing. Went beyond basic needs and requirements."

Plussat: "Staff and services all very good definitely"
Miinukset: "Everything was brilliant"

Plussat: "The crew were polite and friendly"
Miinukset: "Everything was incredibly poor. Flight was delayed, entertainment was outdated and the airport staff were rude."

Plussat: "Didn’t like the sandwich offered"

Plussat: "The staff were very helpful and professional. The air hostesses regularly checked if I was ok and showed concern when I wasn’t. They made what seemed a bad situation seem bearable."
Miinukset: "The food was not very nice and the option I wanted had run out. The entertainment was faulty and had to be reset several times. The comfort was below standard and needs to be improved."

Plussat: "Just a routine flight but done with perfect execution."
Miinukset: "Nothing."

Plussat: "No extra charge for simple refreshments."

Miinukset: "Not much legroom."

Plussat: "The Air France service was ok. Got me to my destination on time and alive."
Miinukset: "I flew out on KLM on what felt like a new plane. Amazing service, seat, temperature, entertainment and food. In stark comparison Air France’s plane was old, too hot, poor entertainment choices and system and average food which for the French was surprising!"

Plussat: "Quick and efficient not lying more to say or critique."
Miinukset: "Coffee and a bread roll as a snack??"

Plussat: "Food was good, crew was very professional and courteous. Flight was smooth."
Miinukset: "Coach was cramped and the video system didn’t work very well"

Plussat: "Timely and smooth teansit."
Miinukset: "Food has a way to go to be appetising."

Plussat: "Flight attendant Ms. Sophie Picard made every extra effort to try to find a meal when they had run out of Business Class meals. She made up for the uncomfortable seating in Business Class."
Miinukset: "Business class seating on the AirBus 318 is very cramped."

Plussat: "Everything"

Plussat: "25 min ahead schedule!!!"
Miinukset: "Cabin space, too narrow rows."

Plussat: "Great food (Economy class). Good Service"
Miinukset: "Not enough bathrooms on Economy class area due to aircraft design."

Plussat: "Fast and efficient boarding and friendly and efficient staff. Landed 15min ahead of schedule."