Etsi halvat lennot välille Lontoo Lutonin lentoasema - Helsinki Helsinki-Vantaan lentoasema

Plussat: "Being able to check in quickly and weigh and tag my own luggage."
Miinukset: "Took too long to board the plane. Didn’t like that the only persons picked on for hand luggage was a husband and wife in there mid 70’s. But eventually they were allowed to bring on their hand luggage."

Plussat: "Crew were friendly"
Miinukset: "My sons car seat was lost in transit therefore didn’t have any seat for him to sit in once landed at Inverness Airport."

Plussat: "The crew were very friendly and helpful."
Miinukset: "Flight was three hours late to depart with very little communication made to passengers."

Miinukset: "Delayed to and from London..."

Miinukset: "The plain didnt leave because the food didnt arrive. We waited 3 hours! Very bad!"

Plussat: "1hour 30 minutes late. No acknowledgment of this or the knock on impact"
Miinukset: "Compensation"

Miinukset: "I have flown 16 times with Easy Jet this year alone and they have excelled themselves once again with another delay and this time by 2 Hours. We actually got all the way through the gate and just about to walk onto the plane this time and then turned around back to the gate, with no explanation!!"

Miinukset: "Facilities at gate 12 at Luton were non existent, plenty of money spent on departure lounge to get money out of people but gates were atrocious with no guidance, space or seats"

Plussat: "I liked that we made it safely. That’s about it."
Miinukset: "No delays, more information, good communication and some compensating!"

Plussat: "We got to Lisbon in one piece. Comfortable during the flight. Well behaved neighbouring passengers."
Miinukset: "Although the flight is actually good, my overall experience is still poor due to the boarding crew at the gates. If anything I want to make an official complaint on how poor the services were towards other passengers and us. I will do this in the week."

Miinukset: "Nothing this was the best journey great service"

Plussat: "Super amat"
Miinukset: "Satisfied customer"

Plussat: "Cheerful crew"
Miinukset: "Not waiting for 90 mins in Luton"

Plussat: "EasyJet no frills flight as usual."
Miinukset: "Flight was delayed by 20mins takeoff to landing"

Miinukset: "gate closed 1 minute early so intern missed the flight"

Plussat: "That we landed safely"
Miinukset: "The person at the check in desk could have been more informative and helpful and mostly when we checked in a half empty €40 suitcase, she could have checked the rest of our belongings to make sure it was ok or let us know if we need to change anything. I had to pay €50 later to have my tampons w me."

Miinukset: "Terrible experience with easy jet, for the second time the broke my bag, the attendant just before boarding to the plane she charged me ( in a very rude way) 50€ just because she thought my cabin bag is bigger than standard!! Who will redeem me for my 300€ broken bag. I will try never to fly easy jet unless it is the only available option."

Plussat: "Mmmmm"
Miinukset: "Mmmm"

Plussat: "Friendly competent staff."
Miinukset: "Lack of space between the seats."

Miinukset: "Lady at the counter was absolutely rude and digusting. She had no manners and customer service at all. She was screaming at people to place everything in one bag, instead of saying it calmly. Not the best start of your holidays at 6am."

Plussat: "Speed of getting to the destination"

Plussat: "Flight took off slightly late but landed at PMI roughly on time. I had the worst seat on the aircraft according to seat guru 31D which is the last row by the back door. But being the NEO 320 the seat was extremely comfortable and for someone who doesn't sleep on flights I nearly nodded off a few times. Knee room was ok but overall the seat was very comfortable and I could have easily spent a few more hours in that seat."
Miinukset: "Only problem was that the service trolley started at the front of the plane and it took a fair amount of time before it reached the last row, and being a fairly short flight by the time we finished our drinks the seat belt lights came on for landing."

Plussat: "Crew, staff,"
Miinukset: "We were delayed 50 minutes and the seats are uncomfy with no legroom. It is quite squashed and makes it worse when people put their seat back in front of you even though there are spare seats throughout the rest of the plane."

Plussat: "My bag was added to the hold with no extra cost The crew was really polite and kind"
Miinukset: "The flight was delayed about half and hour. The plane was dirty, remainings of food on the floor from previous flights."

Plussat: "On time flight"
Miinukset: "No gate info until last minute"

Plussat: "The flight itself was ok, price"
Miinukset: "Delay and no explanation, located on the worst gate which was announced late. Worst gate because the path led to another gate in super close proximity which created a blockage for other who wanted to get on to their plane. Least resourceful flight attendants Ive ever met, luggage, that was excessive on this flight, instead of placing in it as a check in luggage the asked passengers with smaller package to just keep it with them while seated."

Plussat: "For a trip lasting less than 2 hours, an agent told me a small personal bag was allowed. After waiting on a huge line to board my plane, turns out I had to shove my bag into my carry on luggage because I was misguided by the EasyJet agent entirely. Awful service in comparison to line lengths and rules, idiotic overlook by staff and generally subpar airline service."
Miinukset: "Staff agent said a tiny carry on purse was allowed (mine was so small that it could’ve easily slipped into the pocket of the back of the seat in front of me). When I was ready to board I was rushed to stuff my bag in my carry on despite being told previously it was allowed. Also an incident where another passengers water bottle spilled onto my carry on (no doubtedly) because he was forced to stuff the tiniest of all things into his carry luggage) was handled very poorly by staff, with annoyance that we brought it to attention."

Plussat: "Arrived 10 minutes early at the stand. The seat next to me was empty."
Miinukset: "I have getting a bus from the plane to immigration. This seems to be the case at Zürich with Easy jet flights"

Plussat: "Short flight time."
Miinukset: "Two of us were booked on the same seat on a full flight. The staff never apologized or explained what was happening. Luckily, we both managed to get to Vienna due to some passengers missing their flight. Howeveer, abysmal service, no explanation and overall terrible experience."

Plussat: "Flight was quick and comfortable. Crew were excellent and friendly."
Miinukset: "Longest queue to check in I have ever seen in my life. Even though we arrived with hours to spare we ended up being rushed forward to check in, rushed through security having no time for breakfast as we had planned, onto a plane that then sat on the tarmac for two hours and when it got away no time for a warm meal on board."

Miinukset: "Flight left late. Hand luggage bag had to be checked in. I had to go straight to work after I Ianded so didn’t appreciate the extra 20 minutes wait at the luggage carousel. I was told the overhead lockers were full, which they weren’t."

Plussat: "Get what you pay for"
Miinukset: "Unfortunately there was a 45 minute delay before take-off"

Miinukset: "Easy jet late yet again, no food on board. This is becomming a typical occurance out if Luton and its just not good enough."

Miinukset: "Never again easyJet. rude staff at embarkation is London , made us pay for two hand bags when other passenger let go with two bags."

Plussat: "The speed of the que was not to bad"
Miinukset: "Very unprofessional service from the lady that checked myself and my friend in. I had 2 very small bags with me. Not even reaching 15 kilos. Has I had problems with my big luggage I had to use to smaller bags. She said very rudely. "You paid for 1 bag, you will have to pay. Surely whatever the policy is. She could use her common sense and be more understanding as I told her the zip in my bigger bag wouldn't close. The smaller bags didn't even weigh 15 kilos. We then had to pay 38 pounds for absolutely nothing. After we paid She looked at the bags as if she knew she was wrong as they were so small it really didn't justify that amount of money. We payed then she said nothing and angrily told us to speak to customer services and get out of the que as there were more other ppl in line. I will never ever use easyjet again. Will go to British Airways or raynair. Easyjet greed for money is ridiculous."

Plussat: "Had a great seat, 2f and middle seat was empty so had plenty of room to lounge about"
Miinukset: "All was good"

Plussat: "Paid for speedy boarding and it got us on the aircraft 2nd"
Miinukset: "No entertainment."

Miinukset: "1hr 45 min delay:("

Plussat: "Really all was good especially the price. Efficent and smooth. The one thing was carry on bag, counting a laptop; almost every where I've been a laptop considered like a woman's purse. Fortunately I was able to cram it in to my other bag, but had I not serious problem."
Miinukset: "Carry on policy! Wrote about above, but really could have ruined trip. Need to align with general airline policies."

Plussat: "Nice cabin crew"
Miinukset: "Delay due to late arrival then deicing. Food expensive and not much legroom."

Miinukset: "Too tightly packed. The legroom is disappearing."

Miinukset: "I was charged for my carry on luggage from the UK to Israel, despite the fact that this was the same bag that I boarded the first leg from Israel to the UK. Secondly, many of the other passengers had several bags, bigger bags, prams, hat cases, etc. I felt that i was chosen at random, and that the rule is not applied equally."

Plussat: "Nothing much"
Miinukset: "Zero customer service"

Plussat: "Very helpful and friendly cabin crew"
Miinukset: "Pilots didn’t make any contact to the passengers. Very weird"

Plussat: "The plane is new and clean and the crew really do try their best. How they manage to stay calm and professional with all that's going on around them is excellent."
Miinukset: "No entertainment. Maximum seats are crammed into the aircraft leaving very little room. Seats can't be reclined."

Miinukset: "Delayed nearly two hours."

Plussat: "Smooth experience from boarding to landing. Staff efficient. Nothing to complain. We left in time and landed punctual."

Plussat: "Shame !!!!"
Miinukset: "A humiliating flight experience. Even though we paid for seating on the plane, we also paid for luggage. We arrived with 2 standard trolleys and before boarding the plane they forced us to send them. It did not help that I explained that in the suitcases there were things we needed for flying, valuables, and fragile objects. The crew member was rude and forced us to pull out our belongings: a laptop, a professional camera with a big lens, two books, two porcelain items we bought and we were afraid to send in the big suitcase, two bottles of drinks and two sandwiches. Passports and wallets. I begged the crewman to let me go with at least one suitcase, but he replied rudely that he did not care !!! There was a lot of room on the plane, in the cells. The crew agreed with me. They tried to help and brought me an orange garbage bag so I could put all my belongings in it ... really humiliating !!!"

Plussat: "The boarding was quick and efficient"
Miinukset: "The amount of seat space is very limited. I am 5' 8" and my knees were touching the seat in front of me and I had to sit almost all the flight with crossed arms as I had a middle seat. Cheap flight, cheap seats."