Etsi halvat lennot välille Lontoo Lutonin lentoasema - Helsinki

Plussat: Reliable and friendly staff. Even offered a free soft drink and sandwich on a short haul flight.

Miinukset: could not be delayed

Plussat: Cheap in price, unexpected free snack on outbound flight, relaxed attitude to luggage, both hold and carry on, chartered unscheduled flight after original was cancelled

Miinukset: The fact our original flight was cancelled and we were delayed by 7.5 hours. They communication from the airport crew was little to non and flight time changed 4 times. They even told us difinitively that we would board at a certain time only for us to actually board nearly 2 hours later. They, without a doubt, knew the rescheduled flight time but strung us on anyway - I believe this was so they could save money on hotels

Plussat: Nothing

Miinukset: 60€ for bags, drunk people puking on board and families woth 9 kids around... plane barely holding... shit! And delayed and still charged me for a small bag that was in measurements given...

Plussat: The flight went well.

Miinukset: Bag drop off was terrible and stressful. We arrived 2.5 Hours early to drop the ONE suitcase and have brunch. We queued for 1.5 Hours to then be blocked as all six counters were given over to another flight and people who arrived LATER then us for our flight got to go first. It was incredibly stressful and frustrating especially when I checked in online before arriving at the airport. We had to rush and run through the airport and board at final call. In fact it would put me off flying with Blue Air again.

Plussat: The added touches make all the difference! We didn’t expect free food and was delighted to receive breakfast. The chairs were much more comfortable than any other plane I’ve been on due to the adjustable head rest, and as a regular flyer to Cyprus, this made a difference. The sweets served just before landing is an excellent idea and something that we do need due to our ears, so this was appreciated. staff were attentive and pleasant.

Miinukset: To have the menu and duty free booklet at the beginning of the flight would have been helpful.

Plussat: Flight on time . Attentive crew . Good price .

Miinukset: Lack of leg room .

Plussat: They are more professional and helpful. Really seemed like they knew what they were doing. The flight crew was accommodating and polite. The plane was very comfortable

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons

Miinukset: -

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Miinukset: I had to make my own way home from Manchester.. plane diverted due weather.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: The free snack (biscuits and drink). The hard-working attendant (having to stuff all the baggage into the overhead lockers). Boarding at the rear door enabling me to get to my seat early.

Miinukset: A slight whistling noise coming from the rear of the cabin, not too bothersome but it's there (I think the plane is getting a bit old). Not being able to disembark from the rear.

Plussat: Food was excellent; boarding a litlle bit crowded, but didn't notice as had been busy; crew has been kind and helpful

Miinukset: Unconfortable chair seats; seatbelt too short; tables too low for tall ppl

Plussat: Everything

Miinukset: Nothing

Miinukset: Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

Plussat: staff very friendly and polite ..airplane wasnt full so i get the chance to have a nice fly with my 2 little sons

Miinukset: -

Miinukset: I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed.

Plussat: What to like? The rudness? The delays? Or the fights on board!!!

Miinukset: The flight was delayed with nearly 2 hrs. Cabin crew were rude made as feel very uncomfortable. This flight as whoke was the worst one I have even been too. Never ever again. BLUE AIR NEEDS TO SORT ALOT OF THINGS BEFORE OFFER SUCH SERVICES

Plussat: Flight was delay by 1 hour consequently my luggage did Ot arrive with me to Katowice on top of that there is no more flights today from waw to kat with lot Airline

Miinukset: Serive to pay extra luggage very very slow

Plussat: Food

Miinukset: Space to sit, especially when seated in the middle

Plussat: Everything was quite fast, we were like 15 min before the plan ready with boarding, but then somebody needed medical assistabce and we left 15 min delayed. But that's ok, it's nobody's fault. Baggage arrived very fast in Hamburg.

Miinukset: A minus for the Crew because when we arrived in Hamburg, people started to open the baggage boxes although we were still rolling (like 5 min too early) and they didn't say anything, so more people were following. When we arrived, almost all the people who could, had the baggage already with them. This happened in the past but the Crew stopped the people on time.

Plussat: Leg room and reclining

Miinukset: Nothing

Miinukset: Flight was cancelled a week before and didn't get a replacement flight. Got half of my money back. Will never book a blue air flight again !

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Miinukset: Flight was rescheduled for 3 hours later than original departure. Check in opened less than two hours before the rescheduled flight time so everyone was stuck waiting at check-in for hours. We couldnt even go in and relax inside at restaurants or the gate because online check in wasnt available. Then the flight was further delayed with no news about when the new take off would be or why the delay. Finally boarded a tiny plane that had propellers and a loud take off, if you easily fright on planes probably not the best choice for you. And then someone started smoking on the flight and the attendants had to announce again that smoking wasnt allowed. On and off throughout the flight it smelled like someone was smoking so I wonder if it was even coming from the cockpit.

Miinukset: 7hour delayin onnecting flight! Seats on plane torn and very uncomfortable, meal booked but no food available.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice

Plussat: The flight was punctual

Miinukset: I got charged twice for luggage and couldn't get a refund

Plussat: Free drinks, cheap flight and fairly comfortable!

Miinukset: No allocated seat.

Miinukset: It was very hot on the plane. There was no legroom in my seat, it was very uncomfortable.

Miinukset: This really is more about the flight from paris to Bucharest: I’ve literally never experienced a worse ticketing and boarding process. Old planes, ride staff (even by remarkably curt and abrupt Romanian standards). Broken inline experience. Overall unpleasant. Seems to be flown only by Romanian families with hundreds of pounds of luggage. Like a caravan.

Plussat: Flight Attendants very good

Miinukset: Dusseldorf to Warsaw: Boarding terrible including assistance and messaging. - Boarding chaos - Late flight out of Dusseldorf (about an hour) - Just before landing, pilot announced all connections would be made - (and even mentioned chicago) - Connecting flight was gone when I arrived at gate, and I was quick in getting to gate from prior flight - next flight caused 5 hour layover in Warsaw Warsaw to Chicago Boarding terrible including assistance and messaging. - Boarding chaos - Late flight our ot Warsaw (about an hour) - no messaging at gate about reason for delay - kept increasing departure by 5 minute increments; started at 16:40 ended 17:05 (I beleive) - once boarding was complete, pilot said delay was due to wait for connections (boarding was an hour and 15 minutes late). Very frustrated

Plussat: Everything

Miinukset: Nothing

Plussat: Clean enough

Miinukset: Charged £60 for hold luggage because the airline’s unstable website wouldn’t allow me to book in advance (£20 extra in the airport). Plane was delayed because they were late allowing passengers to board and missed the runway slot. Seats were uncomfortable - it was an older airframe.

Plussat: On time ,clean aircraft...

Miinukset: Crew was very serious...a smile can make a difference.....

Miinukset: I was not allowed to take the push chair on board even though on the inbound flight was ok to do so. I have purchased the push chair especially so I can take it on board. Disappointed.

Plussat: I recomand to Everyone to use the airlines!!Very good quality

Miinukset: Nothing , was everything perfect!The stewardesses very nice